Human Resource Management 2021-04-06

HCMC University of Technology & Education

Faculty of Foreign Languages

Unit 3
HUMAN RESOURCE MANAGEMENT Job Analysis &
Lecturer: Tin T. Dang, PhD
Talent Management
Email: [email protected]

Objectives Objectives
▪ Define talent management, and explain what talent ▪ Explain how you would write a job description, and
management-oriented managers do what sources you would use
▪ Discuss the process of job analysis, including why it is ▪ Explain how to write a job specification and do it
important
▪ Give examples of competency-based job analysis.
▪ Explain and use at least three methods of collecting
job analysis information.

Outline
1 Talent management process
Talent management
2 Basics of job analysis

3 Collecting job analysis information 1 process

Concept – Features – Steps
4 Writing job descriptions & specifications

5 Competencies models

Developed by Tin T. Dang, PhD Page 1

Human Resource Management 2021-04-06

1. Talent management process 1. Talent management process

Talent management holistic

integrated
Features
planning recruiting developing managing compensating
results-oriented

goal-oriented
7 8

1. Talent management process 1. Talent management process

Talent Management Talent Management

Decide Decide
Decide what Build a pool Obtain Use Orient, train, Decide what Build a pool Obtain Use Orient, train,
whom to Appraise Compensate whom to Appraise Compensate
positions to of job application selection and develop positions to of job application selection and develop
make an employees employees make an employees employees
fill applicants forms tools employees fill applicants forms tools employees
offer to offer to

job analysis personnel planning forecasting

recruiting internal candidates recruiting external candidates
9 10

1. Talent management process 1. Talent management process

Talent Management Talent Management

Decide Decide
Decide what Build a pool Obtain Use Orient, train, Decide what Build a pool Obtain Use Orient, train,
whom to Appraise Compensate whom to Appraise Compensate
positions to of job application selection and develop positions to of job application selection and develop
make an employees employees make an employees employees
fill applicants forms tools employees fill applicants forms tools employees
offer to offer to

background
screening applications conducting initial interviews tests interviews physical exams
checks
11 12

Developed by Tin T. Dang, PhD Page 2

Human Resource Management 2021-04-06

1. Talent management process 1. Talent management process

Talent Management Talent Management

Decide Decide
Decide what Build a pool Obtain Use Orient, train, Decide what Build a pool Obtain Use Orient, train,
whom to Appraise Compensate whom to Appraise Compensate
positions to of job application selection and develop positions to of job application selection and develop
make an employees employees make an employees employees
fill applicants forms tools employees fill applicants forms tools employees
offer to offer to

finalizing selections making offers knowledge skills

13 14

1. Talent management process 1. Talent management process

OVER
5 mins OVER
5 mins
Discussion Discussion
As an HR manager in a foreign language center, you You work as an HR manager in a real estate company.
have a choice of recruiting an internal teaching To increase the sale, you have a choice of recruiting a
assistant or an external teacher candidate for a new young active salesgirl with little experience or a
teaching position. Identify the scenarios suitable for meticulous middle-age man with 4 year-experience.
each of these choices. Identify the factors that many affect your choice.
15 16

1. Talent management process

OVER
5 mins
Discussion
As an HR manager, you have to decide the bonus for
two production team members. The first one is more
productive but less collaborative. The second one is
2 Job analysis
Concept – Info Types – Uses – Process

less productive but more collaborative. Who should

receive more bonus? Explain your decision.
17

Developed by Tin T. Dang, PhD Page 3

Human Resource Management 2021-04-06

2. Job analysis 2. Job analysis

Job analysis Job descriptions

The procedure for determining the duties and skill
requirements of a job and the kind of person who
should be hired for it.
reporting working supervisory
duties responsibilities
relationships conditions responsibilities

19 20

2. Job analysis 2. Job analysis

Job specifications Process chart

Showing the flow of inputs to and outputs from a
particular job.

education skills personality experience nationality Workflow analysis

Studying the flow of work from job to job in a work
process to evaluate the efficiency.
21 22

2. Job analysis: Process chart 2. Job analysis

Director
Email confirmation Order details Location of the
sent to customer checked product checked
Finance Sales
R&D Manager HR Manager
Manager Manager
Order Order
Payment
placed cancellation NO processed Design Accounting Sales Recruitment
online emailed

YES Development Purchasing Promotion Compensation

Order
Product delivered Delivery initiated
completed Employee
Testing Finance Logistics
23
Relation 24

Developed by Tin T. Dang, PhD Page 4

Human Resource Management 2021-04-06

2. Job analysis 2. Job analysis

Sales
Manager performance
work activities
standards
Sales Distribution Promotion Logistics

Sales
engineers
Agent Product Admin job context JOB human behaviors

Sales Web
representative
Retail
development
Transport
human machines, tools &
requirements work aids
Warehouse
25 26

2. Job analysis 2. Job analysis

Info Descriptions Example Info Descriptions Example
job’s actual work cleaning, selling, teaching, or performance in terms of market size, sales
Work Performance
activities painting, including how, why, and quantity or quality levels for increase, number of
activities standards
when each activity is performed each duty users
human behaviors sensing, communicating, lifting physical working conditions, factory, lab, outdoor in
Human
required by the job weights, or walking long Job context work schedule, incentives, and cold weather, and
behaviors
distances the no. of people talking to disabled people
Machines, tools used, materials compressor, driller; software knowledge, skills, and personal education, training, work
Human
tools & work processed, knowledge apps; finance, law, counseling, attributes experience, aptitudes,
requirements
aids dealt with or applied repairing 27 personality, interests 28

2. Job analysis 2. Job analysis

Discussion Discussion
Look for a job vacancy that you are interested upon Choose one position at the staff level in the following
completing the program. Analyze if the job description chart and write a job description for it. Check if your
includes the six types of information as needed. description includes six types of information for a job.

OVER
9 mins OVER
9 mins
29 30

Developed by Tin T. Dang, PhD Page 5

Human Resource Management 2021-04-06

2. Job analysis 2. Job analysis

Discussion Sales
Manager
Discussion
Sales Distribution Promotion Logistics
Look for a job ad in marketing, sales, or customer
Sales
Agent Product Admin
service. Identify if the working context is suitable for
engineers
you and if you meet the human requirement of the job.
Sales Web
Retail Transport
representative development

Warehouse
OVER
9 mins
31 32

HRM
More discussions are on the LMS!
Tin T. Dang, PhD

Developed by Tin T. Dang, PhD Page 6