Oral Communication in

Context
Quarter 1

DO_Q1_Oral Communication in Context_Module1

Oral Communication in Context - Grade 11
Alternative Delivery Mode
Quarter 1 -
First Edition, 2020

Republic Act 8293, Section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or
office wherein the work is created shall be necessary for exploitation of such work for profit.
Such agency or office may, among other things, impose as a condition the payment of
royalties.
Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this book are owned by their respective copyright holders. Every
effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.
Published by the Department of Education
Secretary: Leonor Magtolis Briones
Undersecretary: Diosdado M. San Antonio

Development Team of the Module

Authors: Rholen Lumanlan, Dalandanan NHS – SDO Valenzuela
Ma. Teresita Mercado, Malinta NHS – SDO Valenzuela
Nica Lumogdang, VP Trinidad NHS – SDO Valenzuela
Ana Rose Alvaro, Wawang Pulo NHS – SDO Valenzuela
Julie Mabasa, Ugong SHS – SDO Valenzuela
Byran Pobe, Valenzuela NHS – SDO Valenzuela

Editor: Dr. Winnie F. Tugade, Education Program Supervisor in English and Journalism
Reviewers: Byran Pobe, Nica Lumogdang, and Myron Willie III B. Roque
Illustrator: Nica Lumogdang, VP Trinidad NHS – SDO Valenzuela
Layout Artist: Edison D. Taguilaso, Sitero Francisco MNHS
Myron Willie III B. Roque, Parada NHS – SHS – SDO Valenzuela
Management Team:
Meliton P. Zurbano, Assistant Schools Division Superintendent (OIC-SDS)
Filmore R. Caballero, CID, Chief
Jean A. Tropel, Division EPS In-Charge of LRMS & ADM Coordinator
Dr. Winnie F. Tugade, Education Program Supervisor, English and Journalism

Printed in the Philippines by ________________________

Department of Education – National Capital Region

Office Address: Pio Valenzuela St., Marulas, Valenzuela city

Telefax: (02) 8292-4340
E-mail Address: [email protected]

ii
 Table Of Contents

Page

Lesson 1 - & 2: Nature and Elements of Communication …………………… 1 - 14

Lesson 3: Types of Communicative Strategy……………………………………. 14 - 24

Lesson 4: Types of Speech Context and Types of Speech Style……………… 23 - 30

References: ……………………………………………………………………………… 31

iii
 Lesson Nature and Elements of
1&2 Communication

What I Need to Know

Communication is a process of sharing and conveying messages or
information from one person to another within and across channels, contexts,
media, and cultures (McCornack, 2014). There is a wide variety of contexts and
situations in which communication can be manifested; it can be a face-to-face
interaction, a phone conversation, a group discussion, a meeting or interview, a
letter correspondence, a class recitation, and many others.

CONTENT STANDARD:
The learner understands the nature and elements of oral communication in
context.
The learner values the functions / purposes of oral communication.
PERFORMANCE STANDARD:
The learner designs and performs effective controlled and uncontrolled oral
communication activities based on context.
The learner writes a 250-word essay of his/her objective observation and
evaluation of the various speakers watched and listened to.
LEARNING COMPETENCIES: (MELCS)
1. Explains the functions, nature, and process of communication (EN11/12OC-Ia-2)
2. Differentiates the various models of communication (EN11/12OC-Ia-3)
3. Uses various strategies in order to avoid communication breakdown
(EN11/12OC-Ia-6)

What I Know
Pre-Assessment
Instructions: Read and analyze each statement. Identify each statement if the
concept pertains to your understanding about communication. Use the columns
below if you agree, disagree or questionable to you by writing the statement number
on each column.

1. Communication does not need a waiting period between the sender and the
receiver.
2. Communication is the exchange of information or ideas between sender and
receiver, can be challenging in one’s personal life, at school, and especially in
business.
3. Communication can be done effectively without understanding the message.
4. Rules in communication determine the substantiality of communication.
5. There are only two people in communication setting.
6. Communication has often been referred to as a soft skill, which includes other
competencies such as social graces, personality traits, language abilities, and

1
 the ability to work with other people.
7. Communication does not occur in various dialects of the Philippines.
8. If language has not been learned, it is hopeless to try teaching a child a new
language.
9. The way in which you communicate can determine the level of trust that your
colleagues or customers have in you.
10. Communication often leads to misconception of sender’s ideas about the topic.
11. One simple e-mail can lead to a communication debate if the e-mail is not
clearly written and well thought out from the recipient’s point of view.
12. Empathy is an integral part of emotional connections.
13. Your communication can be appropriate without being effective.
14. There are rules associated with every communication context.
15. A person’s communication is either competent or incompetent.

WRITE YOUR ANSWER ON THIS TABLE

! !

Agree Disagree Questionable

Statement Statement Statement
Number Number Number

What’s More
Activity # 1
Instructions: Read and analyze the given messages using different mediums of
communication. Write at least three (3) observations on how each response differ /
similar to each other based on the nature of the medium (1 point each observation).
Then, answer the guide questions below (2 points each question). Write your
answers on a separate sheet of paper.

1. If you will be receiving a message, which media platform would you prefer?
Give one (1) reason why did you choose this platform.
2. Which message is the most difficult message to understand?
Cite the platform used.
3. How does each message presentation differ in various media platforms?
4. Why do you think they have difference on each other?

2
 TWITTER

TEXT

3
 TELEPHONE

E-MAIL

Activity # 2
Instructions: Read and analyze each statement about non-verbal communication.
Write your interpretation of each instance of body language below based on the
concept on non-verbal communication.

4
1. While talking to a guy, Susan keeps her hands on her pockets and folded across
her chest.
______________________________________________________________________________
______________________________________________________________________________
2. Ian shakes Ally’s hair upon knowing that she won a raffle prize.
______________________________________________________________________________
______________________________________________________________________________

3. While talking to his mom after school, Jomar avoids an eye contact and
scratches his hair.
______________________________________________________________________________
______________________________________________________________________________
4. An employee while explaining to her boss about an accident in the factory
continuously glancing on various directions.
______________________________________________________________________________
______________________________________________________________________________
5. Eli continuously yawns while listening to her teacher’s discussion.
______________________________________________________________________________
______________________________________________________________________________
6. Justin frequently looks at his watch while talking to an old lady on the street.
______________________________________________________________________________
______________________________________________________________________________
7. Via stomping her feet while being asked to arrange her toys properly.
______________________________________________________________________________
______________________________________________________________________________
8. Mary Joy swings her legs and doodles on her notebook during the meeting.
______________________________________________________________________________
______________________________________________________________________________
9. Ava s miles and nods her head when Dave is speaking to her.
______________________________________________________________________________
______________________________________________________________________________
10. Alfred immediately frowns after the teacher gives an assignment.
______________________________________________________________________________
______________________________________________________________________________

11. Arianne continuously roaming around outside the emergency room while
waiting for the doctor to come out.
______________________________________________________________________________
______________________________________________________________________________
12. Mrs. Mendoza lifts her right eyebrow upon looking at her neighbor driving a
brand-new luxury car.
______________________________________________________________________________
______________________________________________________________________________
13. Grace, a school canteen staff was shaking upon knowing the accident inside
the kitchen.
______________________________________________________________________________
______________________________________________________________________________

5
14. Mary Ann is teary-teary eyed while holding her newborn baby.
______________________________________________________________________________
______________________________________________________________________________
15. Zarina and Regina are swaying and singing while walking at the park.
______________________________________________________________________________
______________________________________________________________________________

Activity # 3
Instructions: Read and analyze each statement about communication model.
Encircle the letter of the correct answer.

1. We receive and respond to message from another person at the same time that
she or he is receiving and responding to us is an example of the ______________
model.
A. Transactional B. Interactive C. Linear D. Cognitive
2. If you and your friend need to negotiate what “frequently” means when it comes
to how often you clean your apartment, this represents that:
A. Sending and receiving are usually simultaneous.
B. Meaning exist in and among people.
C. Environment and noise affect communication.
D. Channels make a difference.
3. Being unable to concentrate on what your mother is saying because you are
upset about something that happened with a friend is an example of:
A. external noise C. physiological noise
B. psychological noise D. static noise
4. The dynamic process that involves participants decoding and encoding messages
is called:
A. environment B. noise C. transactional D. context
5. Interpersonal communication can be distinguished from intrapersonal
communication based on qualities of:
A. uniqueness C. personality
B. interdependence D. all of the above
6. An example of physiological noise is:
A. anger B. poor sound C. insecurity D. headache
7. You answer on your first question at a job interview and the interviewer frowns.
Which characteristic of communication best describes the situation?
A. Communication is dyadic.
B. Feedback can be verbal or nonverbal.
C. Communication involves intrinsic rewards.
D. Communication is dependent on personalized rules.
8. Which best describes the flow of the Shannon and Weaver’ s Communication
Model?
A. It has info source, transmitter, signal, noise, received signal, receiver,
message, destination, feedback.
B. It has Informative listening and effective feedback.
C. It is an Interactive model.

6
 D. It has Information source, message, transmitter, signal, noise, received
signal, receiver, message, destination.
9. What is interpersonal communication?
A. It occurs when people involved talk and listen (dialogue) for true
communication to take place.
B. The message must be understood by person receiving information in
same way the sender intended.
C. Feedback is the way to make sure message has been understood.
D. It uses parallel channels of communication: verbal instructions followed
by memo.
10. Which of these is the external sounds present in the channels of
communication?
A. noise C. cultural barriers
B. semantic problems D. over communication
11. Which of these should not be avoided for effective communication?
A. Noise C. Semantic problems
B. Planning D. Wrong Assumptions
12. In which of these problems, is the actual message lost in the abundance of
transmitted information?
A. Selecting perception C. Under communication
B. Over communication D. Filtering
13. When is communication considered complete?
A. When the sender transmits the message
B. When the message enters the channel
C. When the message leaves the channel
D. When the receiver understands the message
14. These are problems arising from expression.
A. Cultural barriers C. Wrong Assumptions
B. Semantic problems D. Selecting perception
15. The idea that we might feel badly when our mother criticizes us, but less upset
when a friend makes the same observation reveals that:
A. Communication is transactional.
B. Communication can be intentional or unintentional.
C. Communication has a content and relational dimension.
D. Communication is irreversible.
Activity # 4
Instructions: The following paragraph provides the tips for effective
communication. However, each paragraph needs a title that summarizes the
concepts discussed in each paragraph. Analyze each paragraph and create a title for
each concept. (5 points each concept title)

Tip 1: _____________________________
One of the key elements of being a good communicator is having empathy.
That means thinking about your communication from the receiver’s point of view.
It’s focusing on what she wants to learn as a result of your communication, not
what you want to tell her. Empathy is about demonstrating that you care about the

7
other person’s situation. Think about when you received your acceptance letter from
your college; the letter probably mentioned what an exciting time it is in your life.
The author of the letter demonstrated empathy because she focused on the
situation from your perspective. A purely factual letter, without empathy, might
have said that you were accepted and that now the school can make their budget
since they met their enrollment goal. That would be quite a different letter and
would make you feel very different (and probably not very welcome). Although it’s
always best to be candid, you should deliver information from the receiver’s point of
view and address her concerns.

Tip 2: _______________________________
Quick responses, whether verbal or via electronic methods, can be less
effective than those that are considered. Although a timely response is critical, it’s
worth a few minutes to think about exactly what you want to say before you say it
(or type it).

Tip 3: _________________________________
It seems obvious, but not everyone is clear in his communications.
Sometimes, people are trying to avoid “bad news” or trying to avoid taking a stand
on a topic. It is always best to avoid confusion and clearly say what you mean by
framing your message in a way that is easily understood by all receivers. It’s also a
good idea to avoid buzz words (or jargon)—those words, phrases, or acronyms that
are used only in your company. If they can’t be avoided, explain them in the same
communication terms. You should also avoid jargon on your résumé and cover
letter—help your reader see your brand story at a glance without needing a decoder
ring.

Tip 4: _______________________________
Business communication should be short and to the point. Your customers
are busy and need information—whether it is a proposal, report, or follow-up to a
question—in a clear, concise way. It is best to avoid being verbose, especially in any
business plans, proposals, or other significant documents.

Tip 5: ________________________________
If you go to dinner at Cheesecake Factory and there is a wait to get a table,
the hostess will hand you a portable pager and tell you that the wait will be twenty
to twenty-five minutes. Perfect. You have just enough time to run a quick errand at
a nearby store at the mall and be back in time to get your table. If, on the other
hand, she told you that you will be seated shortly, you might have an expectation of
being seated in five to ten minutes. Meanwhile, “shortly” might mean twenty to
twenty-five minutes for her. You would probably forgo running your errand because
you think you are going to be seated soon but end up waiting for twenty-five
minutes and being frustrated. Being specific in your communication not only gives
clarity to your message but also helps set your customer’s expectations.

8
 What I Can Do
Application: Oral Communication Skills
Instructions: After learning the concepts on communication, assess your own
understanding about effective communication. Write at least four (4) statements
on each quadrant. (4 points each quadrant)

ORAL COMMUNICATION SKILLS

USING SWOT ANALYSIS

STRENGTHS OPPORTUNITIES

WEAKNESSES THREATS

What’s More
Activity # 5
Instructions: Read and analyze each question below. Choose the best answer that
corresponds to the concepts of intercultural communication. Encircle the letter of
your correct answer.

1. The idea that concepts are socially constructed and vary across cultures.
Therefore, individuals and groups must always view other cultures objectively
and not judge them using the values and norms of their own culture as measure
of right and wrong.
A. Cultural heritage C. Cultural Transmission
B. Cultural relativism D. Cultural Diversity
2. The preconceived view of the characteristics of group held by individuals who are
not members of that group.
A. Ethnicity C. Race
B. Identity D. Stereotypes
3. This occurs when members of one cultural group adopt the beliefs and behaviors
of another group. It may involve direct social interaction or exposure to other
cultures through mass media.
A. Acculturation C. Kinship
B. Cultural transmission D. Enculturation

9
4. Deeply ideas and beliefs that guide our thinking, language, and behavior.
A. Customs C. Tradition
B. Norms D. Values
5. The alteration or modification of cultural elements of society. It can be brought
about by modernization processes, including technological innovation. This force
results in an alteration to culture.
A. Change C. Modernization
B. Continuity D. Westernization
6. A social process where the values, customs, and practices of Western industrial
capitalism are adopted to form the basis of cultural range.
A. Easternization C. Multiculturalism
B. Modernization D. Westernization
7. An expression of the values that help us to understand our past, make sense of
the present, and express a continuity of culture for the future.
A. Acculturation C. Cultural heritage
B. Enculturation D. Cultural relativism
8. An approach to cultural diversity in society that promotes the view that cultural
difference should be respected and even encouraged and supported. Cultural
groups can live together harmoniously, each contributing to an enriching of the
whole society.
A. Assimilation C. Modernization
B. Cultural diversity D. Multiculturalism
9. An individual’s or group’s prejudice or discriminatory behaviors towards those
from another ethnic or racial background.
A. Assimilation C. Multiculturalism
B. Cultural transmission D. Racism
10. The process whereby individuals learn their own group’s culture, through social
interaction, experience, observation, and instruction.
A. Acculturation C. Disculturation
B. Cultivation D. Enculturation
11. The transmission of culture – such as traditions, values, language, symbols,
cultural traits, beliefs, and normative behavior – across and between
generations in the society.
A. Acculturation C. Cultural translation
B. Cultural transmission D. Enculturation
12. Established ways of acting or cultural practices that are unique to groups in
society.
A. Customs C. Race
B. Kinship D. Stereotypes
13. It is used in transmitting information and entertainment between senders and
receivers across various media, including newspaper, magazines, movies,
broadcast, cable, satellite, radio and the internet.
A. Communication Transmission C. Communication Technologies
B. Cultural Transmission D. Cultural Technologies

10
14. Established relationships between individuals and groups based on socially
recognized biological relationships or marital links.
A. Ethnicity C. Kinship
B. Identity D. Race
15. Shared expectations of behavior that are culturally and socially desirable and
appropriate.
A. Beliefs C. Norms
B. Customs D. Values

Activity # 6
Instructions: Analyze the given situation based on their cultural setting. Then,
write your interpretation and evaluation on a given scenario. Your answer must
consist of five (4) interpretations and five (4) evaluations based on the given
scenario. (2 points each)
Place: Drive-thru fast-food widow
Time: Around 10pm on Wednesday
Who was involved: Fast food clerk, customer inside a car
Gender & Age: Staff was a man probably in his 30’s and a
CONTEXT customer, a woman (me) aged 23
Relationship: customer / service worker. Never met
before
Other characteristics: The Filipino and the customer is a
Korean (me)
I waited in line inside my car, and then ordered a
cheeseburger and soft drink. The staff spoke very softly.
His right hand was on the cash register his left at the
window.

When he handed me my order, he looked away briefly. In

DESCRIPTION
my country (Korea) it is very rude to do this - handing a
customer food with only one hand. I looked at him blankly
and with a face slightly shocked.

I sensed that he felt bad, so I said it’s okay with a bright

smile, then I drove away.

1. It is possible that in the Philippines, using one hand

when handling the food to customers has no significant
INTERPRETATION at all.
2. ______________________________________________________
(2 points each) _
3. ______________________________________________________
(see no. 1 for _
sample answer 4. ______________________________________________________
_
5. ______________________________________________________
_

11
 1. The customer was probably from a country where
interactions in these situations are highly observed.
2. ______________________________________________________
EVALUATION
_
(2 points each)
3. ______________________________________________________
_
(see no. 1 for
4. ______________________________________________________
sample answer)
_
5. ______________________________________________________
_

What I Know
Instructions: Read the following questions. Choose and encircle the correct
answer.

1. Which of the following elements of communication refers to the process of

converting the message into words, actions, or other forms that the speaker
understands?
A. channel B. receiver C. encoding D. context
2. Among the following elements of communication, which of these refer to the
information, ideas, or thoughts conveyed by the speaker in words or in actions?
A. sender B. message C. context D. channel
3. Which of the following models is considered as the continuous loop model?
A. Linear model C. Interactive Model
B. Transactional Model D. Shannon & Weaver Model
4. The following statements express the nature of communication except:
A. Communication is a process.
B. communication happens only to humans.
C. Communication occurs between two or more people.
D. Communication can be expressed through written or spoken words,
actions (nonverbal), or both spoken and nonverbal actions at the same
time.
5. Which barrier is characterized by a set of specialized vocabulary in a certain
field?
A. psychological barriers
B. international profession
C. specialized field of expertise
D. jargon
6. Which of the following statements shows a positive regard to cultural
difference?
A. I do not think that my own culture is better than others.
B. I share relevant information about my culture, and make sure it is
more than what others share about theirs.

12
 C. I communicate for others to understand and appreciate my own
culture.
D. I do not exert effort in learning about others’ cultures.
7. Which of the following statements best shows integration stage in cultural
communication?
A. “I hear you and I want to see how I can benefit from what you
said.”
B. “I don’t think your suggestions will work. They don’t serve any of
our interests here.”
C. “I can see nothing new in what we all presented.”
D. “Maybe I can make necessary adjustments in order to meet our
objectives.”
8. Which of the following best defines intercultural communication?
A. It is an organized procedure where everyone speaks of his/her
culture.
B. It happens when individuals negotiate, interact, and create
meanings while bringing in their varied cultural backgrounds.
C. It happens when a specific culture is regarded as the best among
the rest.
D. It is a competition among people set to make their cultures known.
9. Which communication channel is most appropriate if the message
requires the receiver to take time to think about the response?
A. E-mail
B. Instant Messaging
C. Text Messaging
D. Video Chat
10. Which of the following cannot be considered a characteristic of a
competent intercultural communicator?
A. Idealistic C. Inclusive
B. Open-minded D. Polite
11. In which speech style are jargon, lingo, and street slang usually used?
A. covert B. casual C. formal D. intimate
12. An indirect speech act occurs when…
A. there is a direct connection between the intention and the intended
meaning.
B. there is no direct connection between the intention and intended
meaning.
C. there is a direct connection between the form of the utterance and
the intended meaning.
D. there is no direct connection between the form of the utterance
and the intended meaning.
13. It is the use of language particularly the readily understood spoken
words and expressions.
A. Non- verbal C. Written Communication
B. Oral Communication D. Verbal Communication
14. When can be written communication can be used?
A. In times of urgency

13
 B. When immediate feedback is needed
C. When ideas must be in a simple form
D. If it is for permanent part of life learning
15. It refers to exchange of messages and information beyond the use of
linguistic systems.
A. Non-Verbal Communication C. Written Communication
B. Oral Communication D. Verbal Communication

Lesson
Types of Communicative Strategy
3

What I Need to Know

The goal of a communication class is to develop the learners’
communicative competence. What is communicative competence? It is the ability of
an individual to understand and use language effectively to communicate in a wide
variety of contexts and for a variety of purposes. However, mastering the language is
not an assurance that one is capable to communicate effectively; thus, it is indeed
important to understand the four areas that constitute communicative competence.
Communicative Competence was shown through a paradigm formulated by
Canale and Swain (1980), further elaborated by Canale (1983). This paradigm
posited four components of communicative competence:

CONTENT STANDARD:
The learner recognizes that communicative competence requires understanding
of speech context, speech style, speech act and communicative strategy.
PERFORMANCE STANDARD:
The learner demonstrates effective use of communicative strategy in a variety
of speech situations
LEARNING COMPETENCIES: (MELCS)
1. Engages in a communicative situation using acceptable, polite and meaningful
communicative strategies (EN11/12OC-IIab-21)

14
 2. Explains that a shift in speech context, speech style, speech act and
communicative strategy affects the following (EN11/12OC-IIab-22)
➢ Language form (EN11/12OC-IIab-22.1)
➢ Duration of interaction (EN11/12OC-IIab-22.2)
➢ Relationship of speaker (EN11/12OC-IIab-22.3)
➢ Role and responsibilities of the speaker (EN11/12OC-IIab-22.4)
➢ Message (EN11/12OC-IIab-22.5)
➢ Delivery (EN11/12OC-IIab-22.6)

What’s New
Self-Audit Activity
(Go to your learning manuals page 50)
Follow-up Question: What can you do to improve your score?

__________________________________________________________________________________
__________________________________________________________________________________

What I know
Pre-Assessment
This lesson focuses on the fourth area of communicative competence which
is Strategic Competence. Strategic Competence refers to the use of techniques to
overcome language gaps, plan and assess the effectiveness of communication,
achieve conversational and written fluency and modify text for audience and
purpose.

Motive Questions:
1. Have you ever experienced conflict due to communication breakdown?
2. How can this communication breakdown be avoided?

1._______________________________________
_________________________________________
_________________________________________
2._______________________________________
_________________________________________
_________________________________________
_________________________________________
In the previous lesson, you learned that communication may lead to
misunderstanding due to some factors called barriers. Let’s see if you can recognize
statements which may lead to communication breakdown.

Instructions: Read the following and write the number of each statement which
you think may lead to communication breakdown.

15
 What’s More
Activity # 1
1. "I'm really confused over what you just said about my work".
2. "Now I don't want you to get upset about what I'm going to say, but...."
3. "When you interrupt me like that, it makes me want to stop talking to you".
4. "It really doesn't matter to me, but a lot of people would really be upset with what
you just did".
5. "You're really overreacting to what I just said".
6. "Your problem is that you just don't like yourself".
7. "I have some feedback for you and I've got to give it to you for your own good."
8. "When you continue to talk so softly, even after I've said I have trouble hearing
you, I get frustrated and want to end the conversation".
9. "You've just offended every person in this group".
10. "You appear to be frowning, and I'm confused about what just happened."
11. "From the way you needle people, you must have a need to get even with the
world".
12. "I could work with you more easily if you had a better sense of humor".
13. "Why do you do things like that?"
14. "Do you understand what I mean when I say you're sending me a double
message?"
15. "Charlie, how does it make you feel when Tom keeps coming late to meetings?"

Being able to recognize communication breakdown is the first step in building

good relationship with others. This time, you will learn several strategies that you
may employ in order to avoid language gaps and/ or communication breakdowns.

What I Can Do
Let’s Warm Up (LM- page 49) ‘Imaginary Trip’
For the entire lesson, you will go on an imaginary trip.

Below is the link to “Tara Na Biyahe Tayo”, an MTV performed by various

Filipino artists with the common goal of encouraging Pinoys to visit and explore the
wonderful places in the Philippines. While watching the video clip, think about what
for you is a must-see in the country.
“Tara na, Byahe Tayo” https://www.youtube.com/watch?v=Nb06LPZ9

Instructions: After watching the video, decide on the

Most Exciting Tourist Spot in the Philippines. Create a
three-minute VLOG where you can share your reason on
choosing the Most Exciting Tourist Spot. Send it in your
Class’ Facebook Group Page.

16
 What’s New
Activity # 2: COMMUNICATIVE STRATEGY
The concepts you will learn from this part will serve as your passport for the
next activity.
Instructions: On the second column, write how you are going to respond effectively
and appropriately to the given scenarios. On the third column, identify the strategy
applied and then, on the fourth column, write the definition. (Refer to LM pages
51-52)
Communicativ
Your
Scenario e Strategy Definition
Response
Applied
1. In your Oral
Communication class, your
teacher asked you to create
a video presentation about
a topic related to
Philosophy. You were given
ample time to conceptualize
your topic; however, no one
wants to initiate the
conversation. As a member
of the group, what will you
do?

2. In your Science class,

your teacher asked you to
discuss issues concerning
global warming. One
member of the group kept
on talking about Korean
pop music. Because of this,
other members are getting
lost on what you are really
talking about.

3. During your break time,

your leader asked you to
talk about your
performance task in Oral
Communication class. At
first, your conversation
runs smoothly, until one of
your classmates came and

17
shared her suggestions on
how to improve your task.
You noticed that she keeps
on talking without giving
others the chance to share
ideas.

4. You are a working

student in a fast food chain.
One time you had a meeting
presided by the manager.
There was a part of the
agenda that you don’t
understand. How are you
going to raise your concern?

5. You are having a bonding

moment with your friends.
During your conversation,
you are talking about your
ex, then you suddenly
realized that it’s not easy to
talk about him, because
you still get hurt. How are
you going to get through
this?

6. You were in the middle of

a discussion in Chemistry
class when you suddenly
realized that you were
having a difficult time to get
along because everybody
was talking simultaneously.

7. You were conceptualizing

your Science Investigatory
Project with your group
mates when the bell rang.
How are you going to cut
the discussion?

18
 What’s More
Activity # 3
Activity 1. (LM-Exercise-page 53)
Activity 2. Our Dream Escapade!
On this part, you and your friends will make a plan on how you will spend
your vacation.
Instructions: Choose one scene and develop a script that incorporates the best
communicative strategy. (15 points)

Scene 1: While eating in the canteen, you go over the brochures of the tourist spot
for the field trip. You talk about various information about the location.

Scene 2: You decide on the final itinerary of your trip and discuss the details such
as transportation, accommodation, meals, and itinerary.

Scene 3: You talk about the things that you should bring in your trip.

Rubric for Assessment VGE GE SE LE N

Scoring Criteria (5) (4) (3) (2) (1)
Ideas are arranged logically.
Transitions are smooth.
The character use appropriate
communicative strategies
TOTAL
GRAND TOTAL /15
Legend: VGE- To a Very Great Extent; GE-To a Great Extent; SE-To Some Extent;
LE- To a Little Extent, N- Not at all

Activity 3. Road Trip!

You are now on your way to your first destination. Pack up your things and
get ready!
Instructions: Identify which communicative strategy is best for each of the
following situation. Explain why. (5 points each)

1. It is your job to do the hotel reservation. You called and took down what was the
appropriate information. A day before the trip, everything has already been
settled. However, when you reached the place, you found out that the number of
rooms available on that day is not sufficient for the number of members included
in the trip.

2. You and your friends are enjoying the beautiful scenery when you suddenly
noticed that your childhood friend who is also a member of your group is
standing next to you. You got a bit nervous because you secretly love her/him
since your elementary days. How are you going to start the conversation?

19
3. You and your childhood friend are having a good conversation. You started to
reminisce the things you used to do before until he/she remembers about an
embarrassing moment.

Activity 4. Eat’s Meal Time

You and your friends got hungry during the trip, so you decided to visit the
most sought-after restaurant in town.

Instructions: Read the given situations, and then employ the best communicative
strategy to address the problem. Write a short skit which will show how you will
respond to the scenario. Make sure that your lines will not lead to communication
breakdown. (5 points each)

1. You felt so hungry, but your friend keeps on telling a lot of stories. How are you
going to cut the conversation?
2. While eating, one of your friends opened an issue about broken family. Suddenly,
you felt that you are getting emotional. How are you going to divert their
attention to a new topic?
3. In the middle of the conversation, somebody came to share a table with you. You
noticed she is very active in giving comments; she’s getting into your nerve
because she doesn’t want to accept others’ insights. What will you tell her?

What I Have Learned

GENERALIZATION
Remember in any communicative situation, use acceptable, polite, and
meaningful communicative strategies to avoid misunderstanding and
communication breakdown.

1. What are the communicative strategies that we may employ to avoid

communication breakdown? Explain each.

2. Why do we have to employ these strategies in communicative situation?

20
 What I Can Do
Application
Instructions: Study the following dialogue. See how the shift in context and
communicative strategy affects the language used. This will serve as your model as
you make your own dialogue. (15 points)

Scenario No. 1
(Allyana, your BFF since 10th, wants to know all about your date with
Tommy last night.)

Allyana: TELL me all about it!!

Me: Okay, like, oh my goodness, he showed up with a dozen roses and took me to
this elegant restaurant, and we had so much fun, he was so sweet.
Allyana: Really!!!
Me: I think; he is my forever!

Scenario No. 2
(Now at dinner with your grandparents, they somehow found out about Tommy
and want to know all about your date)

Grandma: How was your date last night, dear?

Me: It was delightful, Grandma. Tommy was a gentleman.
Grandpa: Of course he would be – only the best for my granddaughter.
Me: Tommy took me to an elegant restaurant and then we went for a walk along
the bay.
Grandma: Well, isn’t that sweet!

Instructions: It is your turn to write your own. Share your travel experience with
your friends and family. Just like the given example above, the first scenario will be
an exchange of dialogue with your best friend. Then, the second scenario will be an
exchange of dialogue with your grandparents. Remember to modify your language
because there is a shift in context.

21
Write your dialogue here:

Scenario No. 1
(Write the name of your best friend here) ________, your BFF since 10 th, wants to
know about your travel experience.
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Scenario No. 2
Now at dinner time, your grandparents want to know about your travel
experience.
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________
_______________________________________________________________________________

Rubric for Assessment VGE GE SE LE N

Scoring Criteria (5) (4) (3) (2) (1)
Ideas are arranged logically.
Language is suitable to the
context.
The characters use appropriate
communicative strategies.
TOTAL =
Legend: VGE- To a Very Great Extent; GE-To a Great Extent; SE-To Some
Extent;LE- To a Little Extent,N- Not at all

What I Know
Post-Assessment
Instructions: Circle the letter of the correct answer.

1. Which of the following refers to the ability of an individual to use and

understand the language in an authentic environment?
A. Language Barrier B. Communicative Competence
C. Communication Breakdown D. Communicative Strategy
2. Which of the following competences focuses on the use of correct grammatical
structures?
A. Linguistic Competence B. Socio-cultural Competence
C. Discourse Competence D. Strategic Competence
3. Which of the following refers to the use of techniques to overcome language gaps
or communication breakdown?
A. Linguistic Competence B. Socio-cultural Competence
C. Discourse Competence D. Strategic Competence

22
4. What communicative strategy is used if an individual wants to initiate a
conversation?
A. Nomination B. Repair C. Topic Shifting D. Termination
5. What strategy fits the following situation?

You, as a server, are getting ready to take a food order for a table of six. While
you are taking the order, there is quite a bit of conversation between the guests,
often distracting your focus on the order you are taking. As you finish taking one of
the guest’s orders, she keeps changing her mind on what she wants to order, and
you are getting confused.

A. Nomination B. Repair C. Topic Shifting D. Termination

Identify the communicative strategy employed in the following lines.

6. “Best regards to your parents! See you around!”
A. Nomination B. Turn-Taking C. Repair D. Termination
7. “Have you heard about the latest online game?”
A. Nomination B. Turn-Taking C. Repair D. Termination
8. “Would you like to add something on that?”
A. Nomination B. Turn-Taking C. Repair D. Termination
9. “Why don’t you speak one at a time, so the audience would understand you
better?”
A. Nomination B. Turn-Taking C. Repair D. Termination
10. “How’s your day?”
A. Nomination B. Turn-Taking C. Repair D. Termination

For numbers 11-15. React/respond on the following situations. Use acceptable,

polite and meaningful communicative strategies to avoid misunderstanding.

Situations What will you say? Write

it here…
11. You have an appointment with the
doctor, but you can’t go because a friend
from Canada who just came home has so
many stories to tell you.
12. You invited your crush for a dinner
date because you want to know her
better; however, she’s very timid. How
are you going to initiate the
conversation?
13. Your friends were talking about
issues on broken family. You felt that
you are getting emotional, so you wanted
to divert their attention to a new topic.
14. You have met someone who is very
active when comes to sharing ideas; she
is getting into your nerve because she
doesn’t want others to be part of the
discussion.

23
 15. You, as a server, are getting ready to
take a food order for a table of six. While
you are taking the order, there is quite a
bit of conversation between the guests,
often distracting your focus on the order
you are taking. As you finish taking one
of the guest’s orders, she keeps changing
her mind on what she wants to order,
and you are getting confused. What can
you do to clarify the order?

Lesson Types of Speech Context and

4 Types of Speech Style

What I Need to Know

Speech context refers to the number of communicators and the setting in
which the communication process happens. It can be intrapersonal or
interpersonal. It depends on the situation involved or the type of occasion if there
is. Interpersonal can by dyad, small group, public, or mass communication.
Most importantly, it differs by the rules of what is and what is not appropriate
behavior in a speech context.

The context dictates and affects the way people communicate, which results
in various speech styles. According to Joos (1968), there are five speech styles.
These are (1) intimate, (2) casual, (3) consultative, (4) formal, and (5) frozen.
Each style dictates what appropriate language or vocabulary should be used or
observed.

CONTENT STANDARD:
The learner recognizes that communicative competence requires understanding
of speech context, speech style, speech act and communicative strategy.

PERFORMANCE STANDARD:
The learner demonstrates effective use of communicative strategy in a variety of
speech situations.

LEARNING COMPETENCIES: (MELCS)

1. Identify the various types of speech context (EN11/12OC-Ifj-15)
2. Distinguishes types of speeches and speech style (EN11/12OC-Ifj-17)

24
 What I Know
Pre-assessment
Instructions: Read and understand the following questions. Choose the letter that
corresponds to the best answer. Write your answer on the space provided.
A. Speech Context

_________1. Which of the following refers to communication that centers on one

person where the speaker acts both as the sender and the receiver of
message?
A. Dyad C. Interpersonal
B. Intrapersonal D. Public
_________2. Which is not an example of Intrapersonal Communication?
A. Offering feedback on the speech performance of your classmate
B. Spending the night thinking and analyzing why a student from
the other class talked to you on the way home and you decided
it probably meant nothing.
C. Feeling happy while thinking about how your teacher
appreciated you for submitting your project before the due date
and you reflected on this.
D. Reflecting about the result of one’s decision making.
_________3. Which refers to communication between and among people and
establishes personal relationship between and among them?
A. Informal C. Interpersonal
B. Intrapersonal D. Formal
_________4. Which is an example of Interpersonal Communication?
A. Participating in an organizational meeting which aims to address
the concerns of your fellow students.
B. Spending the night thinking and analyzing why a student from
the other class talked to you on the way home, and you decided
it probably meant nothing.
C. Feeling happy while thinking about how your teacher
appreciated you for submitting your project before the due date
and you reflected on why this.
D. Providing comfort to a friend who was feeling down.
_________5. Which of the following speech situations needs more expansive gesture
because the audience is bigger?
A. Dyad C. Mass Communication
B. Small Group D. Public
_________6. Which of the following speech situations does not require formal
register?
A. Meeting C. Conference
B. Interview D. Reunion
_________7. Which of the following speech situations requires formal register?
A. Meeting C. Outing
B. Party D. Reunion

25
_________8. Which of the following speech situations gives chances to all
participants to freely share ideas in a loose and open discussion?
A. Day C. Mass Communication
B. Small Group D. Public

B. Speech Styles

_________9. Which of the following speech styles is private and occurs between or
among close family members or individual?
A. Consultative C. Casual
B. Intimate D. Formal
_________10. Which of the following speech styles is an example of consultative
style?
A. Talking to a counsellor or psychiatrist
B. Talking and laughing about memorable experiences
C. Delivering campaign speeches
D. Delivering a speech at the UN Summit
_________11. Which of the following speech styles mostly occurs in ceremonies and
its common examples are the Preamble to the Constitution, Lord’s
Prayer, and Allegiance to country or flag?
A. Frozen C. Informal
B. Intimate D. Formal
_________12. Which of the following speech styles is common among peers and
friends?
A. Frozen C. Casual
B. Intimate D. Consultative
_________13. Which of the following speech style usually uses jargon, lingo, and
street slang?
A. Frozen C. Casual
B. Formal D. Covert
_________14. Which of the following refers to the ability of a speaker to use linguistic
knowledge to effectively communicate with others?
A. Interpersonal communication
B. Social interaction
C. Communicative competence
D. Communicative strategy

____________15. Which of the following language forms is used in State of the Nation
Address?
A. Formal C. Simple words
B. Jargon D. Foreign

26
 What’s More
Activity # 1
Instructions: Write True If the statement is true. If it is false, replace the
underlined word(s) with the word(s) that will make the statement true. Justify your
answer by explaining it on the lines provided after each statement. (3 points each)

_____1. A dyad is an example of intrapersonal communication.

Explanation:___________________________________________________________
_____2. The communication becomes interpersonal when a person communicates
with himself or herself.
Explanation: ___________________________________________________________
_____3. Public communication refers to communication that takes place through
television, radio, newspapers, books, magazines, billboards, internet and
other types of media.
Explanation:___________________________________________________________
_____4. In a small group communication, all participants can freely share ideas in a
loose and open discussion.
Explanation: ___________________________________________________________
_____5. A dyad consists of at least three but not more than twelve people engaging
in a face-to-face interaction.
Explanation:___________________________________________________________

Activity # 2
Instructions: Recall a “teleserye” or a movie that you have watched that has
intrapersonal and interpersonal communication scenes. Fill out the necessary
information in the graphic organizer in sharing what you have watched.

Title: _____________________________________________________________________
Setting:___________________________________________________________________
Characters: _______________________________________________________________
Conflict:___________________________________________________________________
____________

Intrapersonal Communication Interpersonal Communication

Used: Used:

Activity # 3
Instructions: Choose a family member and discuss the different speech styles and
the language used for each. Compose a 30-second jingle explaining why appropriate
language should be observed in a particular style. Use your cellphone or tablet as
video recording tool and send it to your teacher via messenger.

27
 Rubric for Scoring Jingle Composition

3 points 2 points
Mechanics -The video quality is good. One of the requirements is
-The jingle is not more than not met
30 seconds.
Working with a -The jingle shows the Only student did the jingle
partner student and a family
member.
Content -The jingle explains why The jingle does not explain
appropriate language why appropriate language
should be observed in a should be observed in a
particular style. particular style.

Overall Impact -The jingle is impactful to The jingle is not impactful to

the audience. the audience.

TOTAL /15

Activity # 4
Instructions: Identify the type of speech style appropriate for the following
situations. Write your answer before the number.

______________1. talking to a research adviser or critic teacher

______________2. giving last-minute instructions to football players
______________3. ‘meeting de avance’ speeches
______________4. delivering a speech at the WHO press conference
______________5. delivering video blogs on “bayanihan”
______________6. online “kamustahan” during pandemic situations
______________7. communicating with barangay officials
______________8. having a one-on-one conversation with a best friend
______________9. delivering an oratorical speech
______________10. leading a Prayer of Grace before meal
______________11. recitation of “Panatang Makabayan”
______________12. asking the priest for blessing
______________13. sending greetings and gratitude to front liners
______________14. online meeting with teacher and classmates
______________15. confidential talk with parents

28
Activity # 5
Instructions: Using a power point presentation, show sample photo for each type of
speech context and speech style. Use caption to differentiate each type or style.

3 points 2 points

Mechanics -The presentation is good. One of the requirements is not

-The presentation uses met
animations and transitions
Content - The presentation shows One of the requirements is not
photo for each type of speech met
context and speech styles.
- The presentation is free from
biases and violence.
Overall -The presentation is impactful The presentation is not
Impact to the audience. impactful to the audience.

TOTAL /15

What I Know
Post-Assessment
Instructions: Read and understand the following questions. Choose the letter that
corresponds to the best answer. Write your answer on the space provided.
A. Speech Context

_________1. Which of the following refers to communication that centers on one

person where the speaker acts both as the sender and the receiver of
message?
A. Dyad C. Interpersonal
B. Intrapersonal D. Public
_________2. Which is not an example of Intrapersonal Communication?
A. Offering feedback on the speech performance of your classmate
B. Spending the night thinking and analyzing why a student from
the other class talked to you on the way home and you decided
it probably meant nothing
C. Feeling happy while thinking about how your teacher
appreciated you for submitting your project before the due date
and you reflected on this
D. Reflecting about the result of one’s decision making
_________3. Which refers to communication between and among people and
establishes personal relationship between and among them? Informal
A. Frozen C. Interpersonal
B. Intrapersonal D. Formal
_________4. Which is an example of Interpersonal Communication?
A. Participating in an organizational meeting which aims to
address the concerns of your fellow students

29
 B. Spending the night thinking and analyzing why a student from
the other class talked to you on the way home and you decided
it probably meant nothing
C. Feeling happy while thinking about how your teacher
appreciated you for submitting your project before the due date
and you reflected on why this
D. Providing comfort to a friend who was feeling down

_________5. Which of the following speech situations needs more expansive gesture
because the audience is bigger?
A. Dyad C. Mass Communication
B. Small Group D. Public
_________6. Which of the following speech situations does not require formal
register?
A. Meeting C. Conference
B. Interview D. Reunion
_________7. Which of the following speech situations requires formal register?
A. Meeting C. Outing
B. Party D. Reunion
_________8. Which of the following speech situations gives chances to all
participants to freely share ideas in a loose and open discussion?
A. Dyad C. Mass Communication
B. Small Group D. Public

B. Speech Styles

_________9. Which of the following speech styles is private and occurs between or
among close family members or individual?
A. Consultative C. Casual
B. Intimate D. Formal
_________10. Which of the following speech styles is an example of consultative
style?
A. Talking to a counsellor or psychiatrist
B. Talking and laughing about memorable experiences
C. Delivering campaign speeches
D. Delivering a speech at the UN Summit
_________11. Which of the following speech styles mostly occurs in ceremonies and
its common examples are the Preamble to the Constitution, Lord’s
Prayer, and Allegiance to country or flag?
A. Frozen C. Informal
B. Intimate D. Formal
_________12. Which of the following speech styles is common among peers and
friends?
A. Frozen C. Casual
B. Intimate D. Consultative

30
_________13. Which of the following speech style usually uses jargon, lingo, and
street slang?
A. Frozen C. Casual
B. Formal D. Covert
_________14. Which of the following refers to the ability of a speaker to use linguistic
knowledge to effectively communicate with others?
A. Interpersonal communication
B. Social interaction
C. Communicative competence
D. Communicative strategy
_________15. Which of the following language forms is used in State of the Nation
Address?
A. Formal C. Simple words
B. Jargon D. Foreign
References
Books

Bennett, J. (2016). Interactive Methods for Teaching about Cultural Differences. page 6-8
Stringer, D. & Cassiday, P. (2009). 52 Activities for Improving Cross Cultural Communication., 7-8

Websites

Peterwagner, R. What is the Matter with Communicative Competence? An Analysis to Encourage

Teachers of English to Assess the Very Basis of their Teaching. 2005 Retrieved from http://www.lit-
verlag.atTexas Education Agency. 2017.Retrieved from www.txtcte.org
Branson R. (2015). My top 10 quotes on communication. Retrieved from
https://www.virgin.com/richard-branson/my-top-10-quotes-communication

For inquiries or feedback, please write or call:

Department of Education – Valenzuela City

Office Address: Pio Valenzuela St. Marulas, Valenzuela City

Telefax: 02-292-3247
E-mail Address: [email protected]

31