SITXHRM002 - ROSTER STAFF – Project Tasks

Teaching Team HOSPITALITY

Student Name Dinesh Kandel Student No. 190281

Teacher Parminder Semester/Year

Program Name and Code SIT50416 – DIPLOMA OF HOSPITALITY MANAGEMENT

Unit Name and Code SITXHRM002 – ROSTER STAFF

Assessment Description ASSESSMENT A – PROJECT TASKS

INSTRUCTIONS TO CANDIDATES

This assessment is made up of case study scenarios, interview, document processing and short answer questions.

● The questions are divided into tasks according to the elements within the unit of competence. There are four tasks in this
unit.
● You are required to provide a response to all the tasks and questions in each section.
● You may source information to answer the questions from the learner guide, multimedia or paper-based resource for this
unit.

There may be variations to these Instructions to Candidates for specific examinations. Your Supervisor will explain any specific
requirements

Result Reassessment
S = Satisfactory S = Satisfactory
NS = Not NS = Not Satisfactory
Satisfactory NA = NA = Not Assessed
Not Assessed

Assessment A ❑ Project Tasks S | NS | NA S | NS | NA

Comments and Feedback:

The Students overall result was:

□ Satisfactory □ Unsatisfactory □ Resit Required
Student Examiner
Dinesh Kandel Name
Name
Student Dinesh Examiner
Signature Signature
Date Date
 PROJECT TASK 1

This assessment relates to elements 1 and 2 from this unit:

1. Develop staff rosters.

2. Present and communicate rosters.

This assessment addresses the following required skills and knowledge:

Skills
● Organisational skills to plan rosters to meet operational needs.
● Literacy skills to develop potentially complex roster documentation.
● Communication skills to consult with colleagues, ask questions and confirm requirements,
and listen, understand and interpret verbal and non-verbal messages.
● Numeracy skills to undertake planning activities involving dates, times and staff ratios.

Knowledge
● Factors to be considered when developing rosters, including legal or industrial provisions in
the relevant work context.
● Formats for the presentation of staff rosters and details to be included.

Case study: Develop a roster

Scenario
You manage a department of five full-time employees of equal seniority and ability, and each is
on the same hourly rate of pay. The names of your staff are Allison, Bernie, Charles, Donna and
Effie.

The following requests have been made to receive specific days off over the next roster period,
all of which you hope to accommodate if possible.

Allison: Requests all Saturdays off in February.

Bernie: Requests to be rostered off or on late shifts on Saturdays so he can watch his son
play cricket.
Charles: Requests the 13th to 16th February off (4 days) to attend his sister’s interstate wedding.
Donna: Cannot work Sundays on the 7th, 14th and 21st February as her husband is overseas
on work and she has nobody to look after her young children.
Effie: Requests Saturday 6th and Sunday 7th off to attend a Greek cultural festival.

The enterprise requires two staff members for the early shift (0700 to 1530) and two staff
members for the late shift (1500 to 2330) from Monday to Friday and only one staff member per
shift on the weekends. A third staff member is required for a ‘swing shift’ (0900 to 1730) on
Fridays as it is typically the busiest day of the week.

1. On the next page you will find the completed first week of a four-week roster. You are
required to complete the roster for the next three weeks using the blank roster grids.

The rostering guidelines are as follows:

● No early shift directly after a late shift except in response to a request for a particular day off.
● Avoid late finishes and early starts around a single day off.
2
​ Staff are to have two consecutive days off each week unless there is a particular request for
time off.
​ Staff are not to work more than 10 days in a row

​ To be fair to all staff, try to roster each staff member on an equal number of early and late
shifts throughout the course of the four-week roster.

To assist you with this task, follow these steps:

(i) Use a pencil for this task, as you will need to continually adjust the roster until it all fits
together, as per the guidelines.
(ii) Pencil in all staff requests first.
(iii) Commence with the first employee and looking at the first week of the roster, continue
through to the next weeks paying attention to the times of their shifts and requested days
or shifts off.
(iv) Continue in the same way with each of the other employees making sure that the
enterprise requirements concerning the number of staff to be on duty at any one time are
followed.
(v) Remember that staff requests are just that, requests. The staff are employed on the
condition that they will be rostered according to the needs of the enterprise. However,
accommodating as many requests as possible will assist in keeping a harmonious
workplace.

Four week roster

Week Two
Name Mond Tuesday Wednesd Thursda Friday Saturday Sund
ay Feb 2nd ay Feb y Feb Feb 5th Feb 6th ay
Feb 3rd 4th Feb
1st 7th
Allison L L L L L RDO RDO
Bernie RDO RDO E E L L L
Charles E E RDO RDO S E E
Donna E E L L L RDO RDO
Effie L L L L E RDO RDO

3
 PROJECT TASK 2

This assessment relates to elements 1, 3 and 4 from this unit:

1. Develop staff rosters.

3. Maintain staff records.
4. Evaluate rosters

This assessment addresses the following required skills and knowledge:

Skills
● Organisational skills to plan rosters to meet operational needs.

Knowledge
● Role of rosters and their importance in controlling staff costs.
● Factors to be considered when developing rosters, including legal or industrial provisions in
the relevant work context.

Industry interview
Organise to interview the enterprise owner, manager, supervisor, human resource manager or
payroll administrator in your establishment and document their response to the following
questions. (If not currently working, organise to conduct an interview at a local hospitality or
tourism venue.)

2.What method does the enterprise apply to ensure staff records are kept up-to-date?

They are;

● Make sure to always update on any new information.

● Employee’s departments must be organized are separated.

● Employee’s name, address, phone and social security number must be included.

● The period they are paid must be included.

3.Identify what information is held on the timesheet, clock card or employee log book and how is this
information used to assist in the processing of wages?
They are;

>General information like name, address and phone number of the employee.
>Pay rate and period of pay is also kept.
>The hours of work of the employee to see how much overtime work they have done and how
 many hours they put in the work they are given.
>Number of leaves taken by the employee is also kept.
>Time, rate and name of the pay they get as superannuation.
>The information included in the timesheet helps the employer to know about how much work
the employee has done, how many hours they work, how many leaves they’ve taken and this
information helps to regulate the wages in an equal way.

7.Identify if the enterprise combines employee duties to ensure effective use of staff, and if so, list
some examples of how and where this is done.

Answer:

Yes the enterprise combines employee duties to ensure effective use of staff because they try
to give an equal number of late and early shifts to each staff equal number of late and early
shifts are prioritized in task 1 this can be seen as given and presented in the roster.
 PROJECT TASK 4

This assessment relates to elements 1, 2, 3 and 4 from this unit:

1. Develop staff rosters.

2. Present and communicate rosters.
3. Maintain staff records.
4. Evaluate rosters

This assessment addresses the following required knowledge:

Knowledge

​ Role of rosters and their importance in controlling staff costs.

​ Factors to be considered when developing rosters, including legal or industrial provisions in

the relevant work context.
​ Formats for the presentation of staff rosters and details to be included.

​ Overview of software programs and other technology available for roster design.

​ In-depth knowledge of operational area for which roster is being developed.

Portfolio
Put together a portfolio of useful resources, industry contacts and information. Your portfolio will
be viewed by your assessor but should be retained by you for future reference. Below are some
suggestions of the types of information you might like to include.

​ List of useful websites relating to rosters, rostering, pay scales, awards and certified
agreements.
Answer:
https.//hradvanced.com.au

https://www.fairwork.gov.au/ https://www.fwc.gov.au/

​ Copy of the award or workplace agreement used in your enterprise

Answer:

fair work commission

​ Specialist roster software providers’ brochures and flyers.

​ Relevant newspaper and magazine clippings relating to rosters and rostering.

 ANSWER
Time sheets

​ Samples of standard, customised and general rosters prepared by you or others in the
workplace.
​ Week One

​ 10

Nam
e

Mond Tuesd Wednesday Thursday Friday Saturday Sund

ay ay 26th 27th Jan 28th Jan 29th 30th Jan ay
25th Jan Jan 31st
Jan Jan
7:00-430

Adip 7:00-430 7:00-430 7:00-430 7:00-430 OFF OFF

Aashish OFF OFF 7:00-430 7:00-430 7:00-430 7:00-430 7:00-430

Birendra 9:30-4;30 9:30-4;30 OFF 9:30-4:30 9:30-4;30 9:30-4;30

RDO
caroline 8:00-3:30 8:00-3:30 8:00-3:30 8:00-3:30 8:00-3:30 RDO RDO
sushil 7:00-2:30 7:00-2:30 7:00-2:30 7:00-2:30
7:00-2:30 7:00-2:30 7:00-2:30

● Copy of timesheet pro forma, roster request form, leave application, or any other roster
related documentation used in the workplace.
ANSWER
Leave application firm

​ Any other useful resources related to rostering.wwwtsheets.com/pages/timesheets trade

magazines sample.
13