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Hospit al Management Syst em Design and Implement at ion

A. Shamel
 Clinic Management System

By

Cheah Ming Lay

SCHOOL OF ARTS AND SCIENCE

TUNKU ABDUL RAHMAN COLLEGE
KUALA LUMPUR

ACADEMIC YEAR
2010/2011

Clinic Management System i

Clinic Management System

Clinic Management System

By

Cheah Ming Lay

Supervisor: Mr. Andrew Tan Khin Huat

A project report submitted to the School of Arts and Science

in partial fulfillment of the requirement for the
Bachelor of Science, Campbell University, U.S.A,
And
Advanced Diploma in Science.

Division of Internet Technology

School of Arts and Science
Tunku Abdul Rahman College
Kuala Lumpur

2010/2011

Copyright 2010 by Tunku Abdul Rahman College.

All rights served. No part of this project documentation may be reproduced,
stored in retrieval system, or transmitted in any form or by any means without
prior permission of Tunku Abdul Rahman College.

Clinic Management System ii

Clinic Management System Declaration

Declaration
The project submitted herewith is a result of my own efforts in totality and in every
aspects of the project works. All information that has been obtained from other
sources had been fully acknowledged. I understand that any plagiarism, cheating or
collusion or any sorts constitutes a breach of College rules and regulations and would
be subjected to disciplinary actions.

__________________________

Student’s Name : Cheah Ming Lay

Programme : Advanced Diploma in Internet Technology

Clinic Management System iii

Clinic Management System Abstract

Abstract

Purpose:

Clinic Management System which calls CMS in short is a management system which
specially designed for most of the general clinic for keeps track their daily clinic
operation information. The main purpose of doing this project is in partial fulfilment
of the requirement for Bachelor of Science. Besides that, we will get to know in detail
regarding how to complete a project in the real working environment by following the
standard methodology during development of a system such as prepare
documentation, system development and system testing.

Scope:

This Clinic Management System is an offline system that use by the clinic staff and
doctor. The system cover all the basic modules include staff maintenance module,
clinic information maintenance module, patient profile maintenance module, patient
appointment module, patient queue module, patient visit module, inventory manager
module, and report module.

Methodology:

This project is implementing by using three-tier architecture which easy in future

maintenance and to protect the clinic data in a secure way. The tool that uses to
develop this system is Microsoft Visual Studio 2010 and for the database storing is
Microsoft Office Access 2007. The language used is VB.NET.

Assessment criteria used:

The assessment areas that this system has undergone are this system is user
friendliness and it’s brings really convenience to the end user by eliminate all the
paper work that suppose to be in a clinic. In fact this system can absolutely doing
clinic’s activities in an easy way by reducing the paper work and faster the processing
time of each activity because it is designed base on the user requirement.

Clinic Management System iv

Clinic Management System Abstract

Development phases:

This project is following the SDLC phase which include the planning, analyse,
design, testing and implementation. During this development phase, the documents
that required by each phase are Proposal of the system, System Requirement
Specification, System Development Diagram (such as Use Case Diagram, Sequence
Diagram and etc), test plan and etc.

Results:

This Clinic Management System helps the clinic to store their confidential data
especially patient data in a very secure way and easy to keep track in future when they
want to use it. Furthermore, only certain authority user could access to the
confidential data in order to protect the patient privacy. As a result, it helps the clinic
daily operation goes on effectiveness and efficiency with the aid of the great features.

Conclusions and Recommendations:

During the development of this project, I had gained extra knowledge out of
classroom and experienced on how to develop a complete system as I am doing this
project individually. To develop a very useful system is not as easy as we think as
there is no perfect system in this world. All we need to do is go through many times
of the phase to figure out which part is not logical and needed to modify in order to
complete the system. After complete this project, my skill in planning for a project
and skill for programming as well as skill in debugging for error had improved.
Besides that, I had learned additional knowledge about the programming language
VB.NET from online resources.

Clinic Management System v

Clinic Management System Acknowledgement

Acknowledgement
I wish to express my sincere gratitude to my project supervisor, Mr Andrew Tan Khin
Huat, for his guidance, constant support and encouragement throughout the
completion of this final year project. I would like to convey my appreciation to Mr
Andrew for every precious advice that he gave during the system preview of the final
year project. Furthermore, I would like to thank to Mr Wong Yoke Seng for
contributing his ideas and in-depth knowledge in the field.

A warm thank is extended to my classmate for kindly sharing out their resources,
opinions, knowledge, experience and skills in programming and development
methodology with me, so generously. Besides that, I would also want to personally
express my thankfulness to my fellow friends from other course in TAR College who
always there to provide me with the best solution to struggle against the problem
before I can complete this final year project.

Last, but not least, I wishes to acknowledge the unwavering support shown by my
family members who always there for me to give me endless support when I needed
them.

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Clinic Management System Table of Contents

Table of Contents
Declaration.............................................................................................................................. iii 

Abstract .................................................................................................................................... iv 

Acknowledgement ................................................................................................................... vi 

1.  System Planning ................................................................................................................ 2 

1.1  Project Aims and Objectives................................................................................................. 2 
1.2  Company Background .......................................................................................................... 4 
1.3  Project Scope ........................................................................................................................ 5 
1.4  Project Schedule ................................................................................................................... 8 
1.5  Outline of approach/Methodology Used ............................................................................... 9
1.6  Linkage to Seminar ............................................................................................................. 10 
2.  Requirements Analysis ................................................................................................... 11 
2.1  Fact Gathering..................................................................................................................... 12
2.1.1 Observation ............................................................................................................... 12
2.1.2 Interview .................................................................................................................... 12
2.2  Fact Recording .................................................................................................................... 13
2.2.1 Functional Requirement ............................................................................................. 13
2.2.2 Non-Functional Requirement ..................................................................................... 15
2.3  Hardware and Software Requirement for Development .................................................... 16
2.3.1 Software Requirement ................................................................................................ 16
2.3.2 Hardware Requirement .............................................................................................. 16
2.4  Hardware and Software Requirement for Operational ...................................................... 17
2.4.1 Software Requirement ................................................................................................ 17
2.4.2 Hardware Requirement .............................................................................................. 17
2.5 System Architecture Diagram ............................................................................................ 18
2.6 Use Case Diagram and Use Case Description ................................................................... 19
2.7 Activity Diagram ............................................................................................................... 35
2.8 Class Diagram .................................................................................................................... 44
3.  System Design .................................................................................................................. 45 
3.1  Database Design ................................................................................................................. 46
3.1.1 Data Dictionary .......................................................................................................... 46
3.1.2 Normalization ............................................................................................................. 50
3.2  Sequence Diagram .............................................................................................................. 53
3.3  Collaboration Diagram ....................................................................................................... 60
3.4  User Interface Design ......................................................................................................... 67 
4.  Programming ................................................................................................................... 92 
4.1  Coding................................................................................................................................. 93 
5.  Software Testing ............................................................................................................ 107 
5.1  Testing Technique............................................................................................................. 108
5.1.1 Unit Testing .............................................................................................................. 108
5.1.2 Validation Testing .................................................................................................... 108
5.1.3 User Acceptance Testing.......................................................................................... 109
5.2  Test Plan ........................................................................................................................... 110
vii

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Clinic Management System Table of Contents

5.3  Validation and Verification .............................................................................................. 121 

6.  Conclusion ...................................................................................................................... 149

6.1  Evaluation against Project ................................................................................................ 147
6.1.1 Project Strength ....................................................................................................... 147
6.1.2 Project Weaknesses .................................................................................................. 148
6.2  Personal Reflection ........................................................................................................... 148
7.  References ...................................................................................................................... 149 

8.  Appendices ................................................................................................................. 15250 

9.  User Guide ..................................................................................................................... 151 

viii

Clinic Management System

Clinic Management System Chapter 1 : System Planning

Chapter 1

System Planning

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Clinic Management System Chapter 1 : System Planning

1. System Planning

1.1 Project Aims and Objectives

The aim and objective of this project is to fully automate the clinic daily
operation by leading the clinic to operate in effective and efficient way throughout the
help of the system so that they could eliminate the paper work that originally
happened in a clinic. The following is the benefits that come with the clinic
management system:

 Shrink the clinic needed space on keeping paper

Ordinary clinic will probably record their patient information in a paper and as the
patient visit often the clinic nurse will add in paper to that patient record in order to
let the doctor have enough space to write down the diagnosis to that patient. The
system provides the ability to store the patient information into database so that the
data is stored in a more organized manner and do not wasted any single space in a
clinic. Furthermore, the database supports the clinic to store up to millions of patient
record in an easy managerial way.

 Immediate response on searching data

The end user can search for the patient records easily by only input some criteria
such as the patient ID or the patient name instead of search the patient record from a
hundred or thousand of patient record from the cabinet. The system will immediately
respond to the user with the patient information base on the criteria and it definitely
can save up a lot of time and work on searching.

 Save the communication time

As all the staff will sharing the same database among the clinic, so the nurse do not
need to run over here and there to pass the patient record to the doctor or get back the
patient record from doctor. All the staff inside the clinic could get up to date
information from the sharing database.

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Clinic Management System Chapter 1 : System Planning

 Increase the privacy level

Patient privacy is important to a clinic as patient will only trusted your clinic and
come often if you only can keep their previous visited history well and confidentially.
Clinic management system provides a secure way towards the patient information by
restrict the access right to authority user only. Only the authorized user such as
doctor could access to the patient medical history. Even the nurse at the counter can
only view the basic information of the patient.

 Standardize documentation

The documentation such as Medical Certificate (MC) and payment receipt is well
prepared in a standard format. The nurse can use it at anytime by just print it out
instead of writing their own by hand.

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Clinic Management System Chapter 1 : System Planning

1.2 Company Background

Lim Huat Bee Clinic was established in 1990 and now offers nearly 11 years
experience in the field of treating patient. This clinic is in charge by the creator of the
clinic Dr. Lim Huat Bee and he is the only doctor in the clinic with the aid of help by
three clinic staff.

The clinic operates 6 days per week from 9am to 8pm. No matter if you are a
resident of the area, a vacationer or an employer, the clinic do provide you with the
best medical care possible. The clinic offer qualified, well trained staff or physician
assistant to serve you. The clinic allow patient to walk-in anytime or call to schedule
an appointment. For schedule the appointment, the patient must be the regular patient
from the clinic.

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Clinic Management System Chapter 1 : System Planning

1.3 Project Scope

Overview of Clinic Management System

This system will provide clinic a high efficiency management tools, computerize and
systematic patients record, inventory record and appointment detail. It basically will
do all the daily activity as a clinic will do. The following is the sub module and its
description:

 Staff Maintenance Module

This module basically will record all the clinic staff basic information. Once the staff
is registered, he/she is allowed to login to the system. The authority for access right
of the user is separate into three types which are admin, doctor and staff. All level
user can perform add and edit staff record and change their login password. Only
admin level user can delete the staff record and reset the staff login password if the
staff had forgotten the login password.

 Inventory Maintenance Module

This module contains all the medicine record in a clinic and each of the medicine
inventory level so that the user could order the medicine stock once the medicine
quantity level is found low to avoid lack of stock problem occur. Furthermore, it also
store the medicine function, price and supplier contact details.

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Clinic Management System Chapter 1 : System Planning

 Clinic Information Maintenance Module

This module allow the user to manage the clinic information such as the clinic name
that wanted to print on all the report, the clinic contact number, address and the
operation hours. The operation hours that set by the user will decide the appointment
hours at the patient appointment module.

 Report Module

This module prepared several type of report that useful to a clinic which includes
patient card, patient Medical Certificate (MC), patient dispensary report, and patient
payment receipt. Staff will print out a patient card for the new registered patient so
that the patient could use the card for the following visit. The patient dispensary
report will list out all the medicine and treatment that prescript by the doctor. After
the patient consult the doctor, the staff will collect the medicine for the patient base
on the patient dispensary report. The patient payment receipt is a report that list out
all the price of the medicine and treatment that the patient had took. For the patient
MC, the staff will generate it when only its request by the patient.

 Patient Profile Maintenance Module

This module allowed staff and doctor to add and edit the patient profile which consist
only very basic information about the patient without any of the patient symptom
information. For the admin level user, they can perform delete patient record action.

 Patient Appointment Scheduling Module

This module allowed the staff to add, edit and delete the appointment that make by
the patient. The time slot between each appointment is half an hour. The staff is only
allowed to add in new appointment on blank slot. The doctor can check back the
appointment that made by the patient by using date to filter the patient appointment.

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Clinic Management System Chapter 1 : System Planning

 Patient Queue Module

This module was act like an intermediary between doctor and staff. When there is a
patient come for consulting doctor, the staff will add the patient into the queue list so
that the doctor can select which patient to be consulted from the queue list. There is a
screen for calling patient purpose that will showing out the patient name when there
is their turn to consult doctor or taking medicine.

 Patient Visit History Module

This module is only restricted to doctor use for record down the patient symptom,
test conducted to the patient, diagnosis and dispensary to the patient. The doctor will
create a new visit record every time the patient coming for consulting. After done the
diagnosis, the doctor will add the medicine and note down the instruction for how to
take the medicine. The system will then calculate the total price of all the medicine
and treatment that took by the patient.

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Clinic Management System Chapter 1 : System Planning

1.4 Project Schedule

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Clinic Management System Chapter 1 : System Planning

1.5 Outline of approach/Methodology Used

The methodology that uses to develop this clinic management system is:

 VB.NET with three-tier architecture

The programming language that I used to develop this system is VB.NET with the
three-tier architecture. 3-tier architecture is the new growth area for client/server
environment because it meets the requirement of large-scale Internet and intranet
client/server application. In theory, 3-tier systems are more scalable, robust, and
flexible. In addition, they can integrate data from multiple sources. 3-tier applications
are easier to manage and deploy on the network --- most of the code runs on the
servers. Also, 3-tier applications minimize network interchanges by creating abstract
levels of service. Instead of interacting with the database directly, the client calls
application logic on the server. The application logic then accesses the database on the
client’s behalf. 3-tier substitutes a few server calls for many database queries and
updates, so it performs much better than 2-tier. [Robert Orfali, Dan Harkey, and Jeri
Edwards, 1999]

 Microsoft Office Access 2007

I am doing an offline system and do not contributed in any sharing data throughout
online, so I decided to use Microsoft Office Access as the database to store data for
the system. Microsoft Access is a relational database management system from
Microsoft that combines the relational Microsoft Jet Database Engine with a graphical
user interface and software-development tools. I’m currently developing the system
for a small clinic only, so it is not necessary to use very powerful database
management system like mySql or SQL server. [Wikipedia, 2011]

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Clinic Management System Chapter 1 : System Planning

1.6 Linkage to Seminar

A bar code is a graphic representation of data that is machine-readable which

conducted by using alpha, numeric or both of it. They may be thought of as another
way of writing, because they replace key data entry as a method of gathering data. In
business, use of bar codes can reduce inefficiencies and improve a company’s
productivity. Therefore, bar codes are an easy, fast and accurate way of data entry. A
bar code basically does not contain descriptive data yet it is a reference number that
readable by a device which is called bar code scanner to use to search for an
associated record that contains descriptive data and other private information. [Russell
F. Lewis and Ned Simpson, 2003]

My seminar title is “Barcode Technology” which do research on barcode

technology include research on several type of barcodes. Base on the research on all
type of barcodes, Code 128 would be the most suitable barcode symbology to apply in
my Clinic Management System because Code 128 is recommended to be used in
medical industry because Code 128 is having the low error rate and it is critical in
care giving environment.

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Clinic Management System Chapter 2 : Requirements Analysis

Chapter 2

Requirements Analysis

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Clinic Management System Chapter 2 : Requirements Analysis

2. Requirements Analysis

2.1 Fact Gathering

2.1.1 Observation

Before I can design a system for the clinic, I do visit to the clinic to do an
observation on how is their daily business operation. It is an ordinary clinic which
done everything manually without any technology help. I do observed and record
down in detail how is the progress flow from patient register on the counter until the
patient take medicine on the dispensary counter. Through the progress, I can see that
there’s a lot of paper needed to use in order to complete this progress. I did question
on them when I found out some problem that I do not truly understand on it and the
staff was kindly answer every question and explain to me in detail. Furthermore, the
staff had shown me several type of document that they usually do for reference
purpose. Most of the document is done manually in paper by the counter staff
includes calculation on stock, generate receipt, generate MC and etc.

2.1.2 Interview

End user is the one who are going to have the interaction with the system, thus
interview the end user is one of the most effective ways on gathering facts.
Throughout the interview session I can get the exact information and definite
requirement that the end user expected on the system. Doctor and staff requirement
are different as the job that they carry out is different from each other. However, the
current business model of the clinic is having weak privacy on patient medical
history. So when I come to the design stage I must consider the privacy of the patient
medical history issue.

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Clinic Management System Chapter 2 : Requirements Analysis

2.2 Fact Recording

2.2.1 Functional Requirement

Login Module

The system only can access by the authority user which is an official clinic staff who
is registered. The authority user must use username and password to login to the
system. Validation on username and password that input is required to deny the
invalid user login to the system.

Staff Maintenance Module

Basically this module is required to store the clinic staff and doctor information
includes the username and password for login purpose. Staff is allowed to do all the
basic maintenance sort like add new staff, update their profile, search their record
through staff ID and change their login password as well.

Inventory Module

System should store the medicine information include the function of the medicine,
price, quantity on hand and the supplier contact information. All the basic function
such as add new medicine, update medicine information and remove the medicine
from database is required to carried out by the staff.

Patient Record Module

Patient medical history is a confidential data which suppose to view by doctor only.
So only doctor can add and update the patient medical history. Staff level user could
only add new patient record and update patient record with patient basic information
such as contact detail.

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Clinic Management System Chapter 2 : Requirements Analysis

Patient Appointment Module

Staff user is the one who dealing with the patient appointment module. When the
patient is calling for booking appointment with the doctor, the staff will provide
patient with the doctor empty slot to let the patient choose. Or if the patient offer’s
time is already booked by others the staff will suggest the patient to select other time
slot. The appointment module is allowed the staff to add new appointment, edit
appointment if the patient wishes to change the time and delete the appointment if the
patient cancels the appointment.

Report Module

The basic report that usually needed to be carried out during business operation is
required to prepare for the staff. The detail that going to display on the report must
decided by the user.

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Clinic Management System Chapter 2 : Requirements Analysis

2.2.2 Non-Functional Requirement

Usability Requirement
 The system will decrease the amount of text box that input by the user and increase
the selection input method such as combo box and radio button. Within this will
eliminate the possibility of entry error that made by the user when they enter
record into the system.
 Besides that, the user is definitely not an IT field people. Thus, the system should
very straight forward to the user and easy to operate by the user. The error
message that shown when error detected must in the understandable language to
the user.

Efficiency Requirement
 The system must allow the staff to search the patient record in an easy and
efficient way from a large amount of data.
 The system response time must be fast and the system should allow the user to
open several task at one time when they using it.

Reliability Requirement
 Make sure there is an additional server to backup the clinic data in case when the
server is down, there is still a backup server to support the system to continue
running the daily business.
 The error rate of this system must be shrinking. Furthermore, adequacy error
message should prompt to the user when there is any validation error occurred.

Security Requirement
 The system must provide a highly security on protecting the patient privacy.
 Some confidential data should restrict to only authorize user to access it.

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Clinic Management System Chapter 2 : Requirements Analysis

2.3 Hardware and Software Requirement for Development

2.3.1 Software Requirement

 Microsoft Visual Studio 2010 for develop the system with programming VB.NET

 Microsoft Office Access 2007 for develop the database for the system

 Microsoft Office Visio 2007 for drawing the diagram such as ERD diagram,
Activity Diagram and etc.

 Adobe Photoshop CS4 for designing the graphic that applies in the system
interface.

2.3.2 Hardware Requirement

 Notebook for develop the system and view the output of the system. The
following is my notebook specification:

 Processor – Intel® Core™2 Duo CPU [email protected]

 Memory(RAM) – 4.00GB

 System type – 32-bit Operating System

 Basic input devices for writing code, input documentation, and testing system
such as:

 Optical mouse, and

 Keyboard

 Barcode Scanner

 Output devices for testing system purpose are:

 Printer for print out the documentation and system report purpose.

 22” LCD Display for testing some module purpose.

 Wi-Fi Modem for connecting to the internet for looking some resources.

 External hard disk and thumb drive for backup the system and all the
documentation.

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Clinic Management System Chapter 2 : Requirements Analysis

2.4 Hardware and Software Requirement for Operational

2.4.1 Software Requirement

 Window XP Professional or Vista to support a better performance for the system.

 Microsoft Office Access 2007 to support to view the database.

2.4.2 Hardware Requirement

 Several basic personal computers which at least run Window XP.

 A server which store the clinic database and link to all the personal computer
within the clinic.

 All the basic input devices include mouse, and keyboard.

 Barcode scanner for reading barcode purpose.

 Output devices such as printer and LCD screen for displaying the system output
and printing the report.

 Modem

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Clinic Management System Chapter 2 : Requirements Analysis

2.5 System Architecture Diagram

Database Server

Printer

Router

Consultant room

Dispensary
Reception

System architecture of the clinic

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Clinic Management System Chapter 2 : Requirements Analysis

2.6 Use Case Diagram and Use Case Description

Overview Use Case Diagram for Clinic Management System

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Clinic Management System Chapter 2 : Requirements Analysis

Detail Use Case Diagram for Clinic Information Module

Use Case Description for Clinic Information Maintenance

Use Case Name: Clinic Information Maintenance

Brief Description: This use case allows user to view and edit the clinic information.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login to the system. 2. Verify User ID and Login Password.

3. Click Clinic Information Button. 4. Display Clinic Information Page.

5. Edit Clinic Information

6. Click on Save button to update the 7. Verify all data and update to database.
information.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 7: Invalid data format will prompt error message.

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Clinic Management System Chapter 2 : Requirements Analysis

Detail Use Case Diagram for Staff Profile Maintenance Module

Use Case Description for Staff Profile Maintenance

Use Case Name: Staff Profile Maintenance

Brief Description: This use case allows the user to add, view, edit, delete, change
login password and reset login password.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Staff Maintenance Button. 4. Display Staff Maintenance Page.

5. Input particular Staff ID. 6. Display Staff Record base on the

criteria.
7. Double click on particular record to
edit. 8. Display selected staff detail in

9. Edit info. particular field.

11. Verify all data and update database.

10. Click Save Button.

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Clinic Management System Chapter 2 : Requirements Analysis

12. Click Add New button. 13. Enable all blank textbox.

14. Key in new staff info.

15. Click Add Button. 16. Verify all data and add to database.

17. Click Delete Button. 18. Remove particular staff record from

19. Click Change Password Button. database.

21. Input the old password and new 20. Display Change Password Page.
password.

22. Click Save Button. 23. Verify data and Update database.

24. Click Reset Password Button. 25. Display generated random password
and update database.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 11: Invalid data format will prompt error message.

A-3 Step 16: Invalid data key in will prompt error message.

A-4 Step 23: Invalid old password entered will prompt error message.

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Clinic Management System Chapter 2 : Requirements Analysis

Detail Use Case Diagram for Inventory Maintenance Module

Use Case Description for Inventory Maintenance

Use Case Name: Inventory Maintenance

Brief Description: This use case allows the user to add, view, edit, and delete
inventory item.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Inventory Maintenance Button. 4. Display Inventory Maintenance Page.

5. Input particular Item ID. 6. Display Item Record base on the

7. Double click on particular record to criteria.

edit. 8. Display selected item detail in

9. Edit info. particular field.

10. Click Save Button. 11. Verify all data and update database.

12. Click Add New button. 13. Enable all blank textbox.

14. Key in new item info.

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Clinic Management System Chapter 2 : Requirements Analysis

15. Click Add Button. 16. Verify all data and add to database.

17. Click Delete Button. 18. Remove particular item record from
database.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 11: Invalid data format will prompt error message.

A-3 Step 16: Invalid data key in will prompt error message.

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Clinic Management System Chapter 2 : Requirements Analysis

Detail Use Case Diagram for Patient Profile Maintenance Module

Use Case Description for Patient Profile Maintenance

Use Case Name: Patient Profile Maintenance

Brief Description: This use case allows the user to add, view, edit, and delete the
patient record. Besides that, it also can generate patient member card, print dispensary
report and payment receipt.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Patient List Button. 4. Display Patient List Page.

5. Input particular patient ID. 6. Display patient Record base on the

7. Double click on particular record to criteria.

edit. 8. Display selected patient detail in

9. Edit info. particular field.

10. Click Save Button. 11. Verify all data and update database.

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Clinic Management System Chapter 2 : Requirements Analysis

12. Click Add New button. 13. Enable all blank textbox.

14. Key in new patient information.

15. Click Add Button. 16. Verify all data and add to database.

17. Click Delete Button. 18. Remove particular patient record

19. Click Print Patient Member Card from database.

Button. 20. Display Patient Member Card with

21. Click Print Dispensary Report. Button particular patient data.

22. Display particular patient’s

dispensary report.
23. Click Print Payment Receipt Button.
24. Display particular record on the
payment receipt.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 11: Invalid data format will prompt error message.

A-3 Step 16: Invalid data key in will prompt error message.

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Clinic Management System Chapter 2 : Requirements Analysis

Detail Use Case Diagram for Patient Appointment Module

Use Case Description for Patient Appointment Maintenance

Use Case Name: Patient Appointment Maintenance

Brief Description: This use case allows the user to add, view, edit, and delete the
patient appointment with the doctor.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Patient Appointment Button. 4. Display Patient Appointment Page.

5. Select a date. 6. Display the appointment base on the

7. Double click on particular appointment date selected.

record to edit. 8. Display selected appointment in

9. Edit info. particular field.

10. Click Save Button. 11. Verify all data and update database.

12. Double click on blank column to add 13. Enable all blank textbox.

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new appointment.

14. Key in new appointment information. 16. Verify all data and add to database.

15. Click Add Button.

17. Click Delete Button. 18. Remove particular appointment

record from database.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 11: Invalid data format will prompt error message.

A-3 Step 16: Invalid data key in will prompt error message.

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Detail Use Case Diagram for Patient Queue List Maintenance Module

Use Case Description for Patient Queue List Maintenance

Use Case Name: Patient Queue List Maintenance

Brief Description: This use case allows the user to add, view, edit, delete and clear all
the queue list record. Besides that, it also allowed to print dispensary report, payment
receipt and medical certificate.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Patient Queue List Button. 4. Display Patient Queue List Page.

5. Select particular record from queue list 6. Display selected patient queue detail in
to edit. particular field.

7. Edit info.

8. Click Save Button. 9. Verify all data and update database.

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10. Click Add New button. 11. Enable all blank textbox.

12. Key in new patient queue

information.

13. Click Add Button. 14. Verify all data and add to database.
15. Click Delete Button. 16. Remove particular patient queue
record from database.

17. Click Clear All Button. 18. Remove all the queue list record from

19. Click Print Dispensary Report Button. database.

20. Display particular patient’s

dispensary report.
21. Click Print Payment Receipt Button.
22. Display particular record on the
payment receipt.
23. Click Print Patient MC Button.
24. Display print patient MC page.
25. Insert the particular field that
26. Verify all data and print the MC.
required.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 9: Invalid data format will prompt error message.

A-3 Step 14: Invalid data key in will prompt error message.

A-4 Step 26: Invalid data key in will prompt error message.

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Detail Use Case Diagram for Patient Visit History Module

Use Case Description for Patient Visit History Maintenance

Use Case Name: Patient Visit History Maintenance

Brief Description: This use case allows the user to add, view, edit, and delete the
patient visit record. Besides that, it also allows the user to add and edit the
prescription detail.

Actor: Admin and Doctor

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Visit History Tab in Patient 4. Display All Patient Visit History
Profile. Record.

5. Select particular visit record. 6. Display selected visit record detail in

7. Edit record information. particular filed.

8. Click Save Visit Record Button. 9. Verify all data and update database.

10. Select a prescription record from the 11. Display selected prescription record
detail in particular filed.

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prescription list on visit history page.

12. Edit record information.

13. Click Save Prescription Button. 14. Verify all data and update database.

15. Click Delete Prescription Button. 16. Remove selected prescription record
from database.

17. Click Add New Visit Button. 18. Enable all blank textbox.

19. Key in new visit record information.

20. Click Add Prescription Button. 21 .Display Add New Prescription Page.

22. Key in new prescription detail.

23. Click Add Prescription Button. 24. Verify all prescription detail and add
to database.
25. Click Add Visit Button.
26. Verify all visit record data and add to
database.
27. Click Delete Visit Record Button.
28. Remove particular visit record from
database.

Alternative Flows:

A-1 Step 2: Invalid User ID or Password will prompt error message.

A-2 Step 9: Invalid data format will prompt error message.

A-3 Step 14: Invalid data format will prompt error message.

A-4 Step 24: Invalid data key in will prompt error message.

A-5 Step 26: Invalid data key in will prompt error message.

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Detail Use Case Diagram for Report Generation Module

Use Case Description for Report Generation

Use Case Name: Report Generation

Brief Description: This use case allows the user to print patient card, patient
dispensary report, patient payment receipt and patient medical certificate.

Actor: Admin, Doctor and Staff

Main Flow:

Actor Action System Response

1. User login into system. 2. Verify User ID and Password.

3. Click Print Patient Member Card. 4. Display all the patient member cards

5. Click Print Dispensary Report Button. on the report.

7. Select particular record to print on the 6. Display print dispensary report page.
report. 8. Display selected record on patient

9. Click Print Payment Receipt Button. dispensary report.

10. Display print payment receipt report

page.
11. Select particular record to print on the
12. Display particular payment receipt

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report. record on report.

13. Click Print Patient MC Button. 14. Display print patient MC page.

15. Select a patient and insert the 16. Verify all data and print the MC on
particular field that required. report.

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2.7 Activity Diagram

Activity Diagram for Clinic Information Maintenance

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Activity Diagram for Staff Profile Maintenance

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Activity Diagram for Inventory Maintenance

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Activity Diagram for Patient Profile Maintenance

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Activity Diagram for Patient Appointment Scheduling Maintenance

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Activity Diagram for Patient Queue List Maintenance

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Activity Diagram for Patient Visit History Maintenance

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Activity Diagram for Report Generation

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2.8 Class Diagram

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Chapter 3

System Design

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3. System Design

3.1 Database Design

3.1.1 Data Dictionary

Table Name: Staff

Field Name Data Type Length Key Default Value

staff_id VARCHAR 20 Primary Key Not Null
staff_name VARCHAR 50 Null
staff_ic_no VARCHAR 20 Null
staff_birth_date DATETIME - Null
staff_address VARCHAR 100 Null
staff_contact_no VARCHAR 20 Null
staff_gender VARCHAR 10 Null
staff_position VARCHAR 10 Null
staff_status VARCHAR 10 Null
login_id VARCHAR 10 Primary Key Not Null
password VARCHAR 10 Null

Table Name: Patient

Field Name Data Type Length Key Default Value

patient_id VARCHAR 20 Primary Key Not Null
patient _name VARCHAR 50 Null
patient _ic_no VARCHAR 20 Null
patient_gender VARCHAR 10 Null
patient_birth_date DATETIME - Null
patient_marital_status VARCHAR 10 Null
patient_register_date DATETIME - Null
patient _status VARCHAR 10 Null
patient _address VARCHAR 100 Null
patient _contact_no VARCHAR 20 Null

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Table Name: Inventory

Field Name Data Type Length Key Default Value

item_id VARCHAR 10 Primary Key Not Null
item_name VARCHAR 100 Null
item_unit VARCHAR 20 Null
item_qty INTEGER - Null
item_price DOUBLE - Null
item_function VARCHAR 200 Null
supplier_id VARCHAR 10 Foreign Key Null

Table Name: Supplier detail

Field Name Data Type Length Key Default Value

supplier_id VARCHAR 10 Primary Key Not Null
supplier_name VARCHAR 50 Null
supplier_contact_no VARCHAR 20 Null
supplier_address VARCHAR 100 Null

Table Name: Appointment

Field Name Data Type Length Key Default Value

appointment_id VARCHAR 10 Primary Key Not Null
patient_id VARCHAR 10 Foreign Key Null
contact_no VARCHAR 20 Null
staff_id VARCHAR 10 Foreign Key Null
appointment_date DATETIME - Null
appointment_time VARCHAR 10 Null
bookmark VARCHAR 50 Null

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Table Name: Queue List

Field Name Data Type Length Key Default Value

queue_id VARCHAR 10 Primary Key Not Null
queue_date DATETIME - Null
patient_id VARCHAR 10 Foreign Key Null
patient_contact VARCHAR 20 Null
staff_id VARCHAR 10 Foreign Key Null
queue_status VARCHAR 10 Null

Table Name: Visit History

Field Name Data Type Length Key Default Value

visit_id VARCHAR 10 Primary Key Not Null
visit_date DATETIME - Null
patient_id VARCHAR 10 Foreign Key Null
staff_id VARCHAR 10 Null
symptom VARCHAR 200 Null
test_conducted VARCHAR 200 Null
diagnosis VARCHAR 200 Null
prescription_id VARCHAR 10 Foreign Key Null
total_amount DOUBLE - Null

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Table Name: Prescription

Field Name Data Type Length Key Default Value

prescription_id VARCHAR 10 Primary Key Not Null
item_id VARCHAR 10 Foreign Key Null
quantity INTEGER - Null
discount_price DOUBLE - Null
grand_total DOUBLE - Null
use_method VARCHAR 10 Null
use_qty INTEGER - Null
use_unit VARCHAR 10 Null
use_time_daily INTEGER - Null
use_instruction VARCHAR 10 Null
use_explanation VARCHAR 100 Null

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3.1.2 Normalization

First Normalize

System Details (STAFF_ID, STAFF_NAME, STAFF_IC_NO,

STAFF_BIRTH_DATE, STAFF_ADDRESS, STAFF_CONTACT_NO,
STAFF_GENDER, STAFF_POSITION, STAFF_STATUS, LOGIN_ID,
PASSWORD, PATIENT_ID, PATIENT_NAME, PATIENT_IC_NO,
PATIENT_GENDER, PATIENT_BIRTH_DATE, PATIENT_MARITAL_STATUS,
PATIENT_REGISTER_DATE, PATIENT_STATUS, PATIENT_ADDRESS,
PATIENT_CONTACT_NO, APPOINTMENT_ID, APPOINTMENT_DATE,
APPOINTMENT_TIME, BOOKMARK, QUEUE_ID, QUEUE_DATE,
QUEUE_STATUS, VISIT_ID, VISIT_DATE, SYMPTOM, TEST_CONDUCTED,
DIAGNOSIS, PRESCRIPTION_ID, ITEM_ID, ITEM_NAME, ITEM_UNIT,
ITEM_QTY, ITEM_PRICE, ITEM_FUNCTION, SUPPLIER_ID,
SUPPLIER_NAME, SUPPLIER_CONTACT_NO, SUPPLIER_ADDRESS,
TOTAL_AMOUNT, QUANTITY, DISCOUNT_PRICE, GRAND_TOTAL,
USE_METHOD, USE_QTY, USE_UNIT, USE_TIME_DAILY,
USE_INSTRUCTION, USE_EXPLANATION)

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Second Normalize

Staff (STAFF_ID, STAFF_NAME, STAFF_IC_NO, STAFF_BIRTH_DATE,

STAFF_ADDRESS, STAFF_CONTACT_NO, STAFF_GENDER,
STAFF_POSITION, STAFF_STATUS)

Login (LOGIN_ID, PASSWORD, STAFF_ID, STAFF_POSITION, STAFF_NAME)

Patient (PATIENT_ID, PATIENT_NAME, PATIENT_IC_NO,

PATIENT_GENDER, PATIENT_BIRTH_DATE, PATIENT_MARITAL_STATUS,
PATIENT_REGISTER_DATE, PATIENT_STATUS, PATIENT_ADDRESS,
PATIENT_CONTACT_NO)

Appointment (APPOINTMENT_ID, PATIENT_ID, PATIENT_NAME,

CONTACT_NO, STAFF_ID, STAFF_NAME, APPOINTMENT_DATE,
APPOINTMENT_TIME, BOOKMARK)

Queue (QUEUE_ID, QUEUE_DATE, PATIENT_ID, PATIENT_NAME,

PATIENT_CONTACT, STAFF_ID, STAFF_NAME, QUEUE_STATUS)

Visit History (VISIT_ID, VISIT_DATE, PATIENT_ID, PATIENT_NAME,

STAFF_ID, STAFF_NAME, SYMPTOM, TEST_CONDUCTED, DIAGNOSIS,
PRESCRIPTION_ID, TOTAL_AMOUNT)

Prescription (PRESCRIPTION_ID, ITEM_ID, ITEM_NAME, ITEM_FUNCTION,

ITEM_PRICE, QUANTITY, DISCOUNT_PRICE, GRAND_TOTAL,
USE_METHOD, USE_QTY, USE_UNIT, USE_TIME_DAILY,
USE_INSTRUCTION, USE_EXPLANATION)

Inventory (ITEM_ID, ITEM_NAME, ITEM_UNIT, ITEM_QTY, ITEM_PRICE,

ITEM_FUNCTION, SUPPLIER_ID, SUPPLIER_NAME,
SUPPLIER_CONTACT_NO, SUPPLIER_ADDRESS)

Supplier (SUPPLIER_ID, SUPPLIER_NAME, SUPPLIER_CONTACT_NO,

SUPPLIER_ADDRESS)

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Third Normalize

Staff (STAFF_ID, STAFF_NAME, STAFF_IC_NO, STAFF_BIRTH_DATE,

STAFF_ADDRESS, STAFF_CONTACT_NO, STAFF_GENDER,
STAFF_POSITION, STAFF_STATUS)

Login (LOGIN_ID, PASSWORD, STAFF_ID)

Patient (PATIENT_ID, PATIENT_NAME, PATIENT_IC_NO,

PATIENT_GENDER, PATIENT_BIRTH_DATE, PATIENT_MARITAL_STATUS,
PATIENT_REGISTER_DATE, PATIENT_STATUS, PATIENT_ADDRESS,
PATIENT_CONTACT_NO)

Appointment (APPOINTMENT_ID, PATIENT_ID, STAFF_ID,

APPOINTMENT_DATE, APPOINTMENT_TIME, BOOKMARK)

Queue (QUEUE_ID, QUEUE_DATE, PATIENT_ID, STAFF_ID,

QUEUE_STATUS)

Visit History (VISIT_ID, VISIT_DATE, PATIENT_ID, SYMPTOM,

TEST_CONDUCTED, DIAGNOSIS, PRESCRIPTION_ID, TOTAL_AMOUNT)

Prescription (PRESCRIPTION_ID, ITEM_ID, QUANTITY, DISCOUNT_PRICE,

GRAND_TOTAL, USE_METHOD, USE_QTY, USE_UNIT, USE_TIME_DAILY,
USE_INSTRUCTION, USE_EXPLANATION)

Inventory (ITEM_ID, ITEM_NAME, ITEM_UNIT, ITEM_QTY, ITEM_PRICE,

ITEM_FUNCTION, SUPPLIER_ID)

Supplier (SUPPLIER_ID, SUPPLIER_NAME, SUPPLIER_CONTACT_NO,

SUPPLIER_ADDRESS)

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3.2 Sequence Diagram

Sequence Diagram for Clinic Information Maintenance

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Sequence Diagram for Staff Profile Maintenance

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Sequence Diagram for Inventory Maintenance

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Sequence Diagram for Patient Profile Maintenance

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Sequence Diagram for Patient Appointment Scheduling

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Sequence Diagram for Patient Queue List Maintenance

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Sequence Diagram for Patient Visit History Maintenance

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3.3 Collaboration Diagram

Collaboration Diagram for Clinic Information Maintenance

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Collaboration Diagram for Staff Profile Maintenance

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Collaboration Diagram for Inventory Maintenance

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Collaboration Diagram for Patient Profile Maintenance

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Collaboration Diagram for Patient Appointment Scheduling

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Collaboration Diagram for Patient Queue List Maintenance

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Collaboration Diagram for Patient Visit History Maintenance

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3.4 User Interface Design

Login Page

This is the login page of the system. It will appear once the user runs the system. The
user must enter the valid username and password to login before they can start using
system.

Main Page

This is the main menu after the user successful login to the system. The top of the
page is a menu strip that contains the way to go to all the function of the system. The
bar at the left hand side is the short cut button to some page that the user often used.

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Staff Maintenance

This is the staff list which listed all the staff on the data grid view. The user can press
the add button to register new staff. If the user want to modified or delete the staff
record, double click the selected staff or select a staff record and press the edit button.
The top right hand side is search function which allowed the user to search staff by
staff ID or staff name.

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Add New Staff

This is register new staff record page. The system will auto generate a unique staff ID
for the new register staff. Press Add button to register the new staff after the user fill
in all the required information.

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Edit/ Delete Staff Record

This is edit or delete staff record page. The system will display the staff details in
particular field. Press Save button after user finish modified the staff details. The
Change Password button will lead the user to change password page to change their
login password. The Reset Password button only allowed admin level user to press for
reset the staff login password in case the staff had forgotten his/her password. The
Delete button is allowed the user to delete the staff record.

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Change Password

This is the change password page. The user must enter the correct old password
before they can successful to change their login password.

Reset Password

This is reset password page. The system will generate a random 6 numbers as the
temporary new password for the staff.

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Inventory Maintenance

This is the inventory management page. The top right hand side corner is the search
function to allow the user to search the item by item ID or item name. When the user
press the Add button, all the input textbox will enable to let the user enter the new
item details. When the user double click on the item record from the data grid view or
select a record and press the Edit button, the item record detail will display on the
particular field. User can modify the item details and press the Save button to save it
or delete the item record from the database by press on the Delete button.

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Clinic Information Maintenance

This is the clinic information management page. The user can change the clinic details
such as contact number and address of the clinic. To update the clinic information,
press the save button after finish modifying.

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Calling Form Setting

This is the setting page for the patient calling form. The user can set the start position
for the patient calling form when running the system.

Patient Calling Page

This is the patient calling page that will display on a LCD TV or screen to let the
clinic patient see. The patient name will show on the screen when there is their turn to
go in the consultation room or take medicine on the dispensary counter.

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Patient Maintenance

This is the patient list which listed all the patient record on the data grid view. The top
right hand side corner is search function which allowed the user to search the patient
by patient ID or patient name. User can scan the barcode on the patient card to search
for the patient record too. Press the Add New button to register new patient to the
database. Double click the record on the data grid view or select a record and press
Edit button to go to the Edit patient profile page. To print the patient card, select any
record from the data grid view and press the Print Patient Card button.

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Add New Patient

This is register new patient record page. The system will auto generate a unique
patient ID for the new register patient. Press Add button to register the new patient
after the user fill in all the required information.

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Edit/Delete Patient Record

This is edit or delete patient record page. The system will display the patient details in
particular field. Press the Save button to update the patient record after done the
modification on the patient details. The Delete button is allowed the user to remove
the patient record from database. The Print Patient Card button is to let the user to
print the patient card for such patient.

Patient Card

This is how the patient card looks like. The bottom of the card is a bar of barcode
which represent the patient ID. The user will scan the barcode by scanner to search for
the patient record every time the patient visit to the clinic.

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Patient Appointment Scheduling

This is the patient appointment scheduling. The patient can book for their next
appointment with the doctor as long as the doctor is free on that slot. The user can
click on the empty cell to add new appointment and click on the cell that showing
appointment ID to edit or delete the appointment. The date time picker allowed the
user to view or add the appointment on the date that the patient request.

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Add New Appointment

This page is add new patient appointment page. The system will auto generate a
unique appointment ID for the new patient appointment. Press Add button to add new
appointment after the user fill in all the required information.

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Edit/Delete Appointment Record

This is edit or delete patient appointment record page. The system will display the
patient appointment details in particular field. Press the Save button to update the
appointment details after done the modification on the details. The Delete button is
allowed the user to remove the particular appointment record from database. The
Follow Up button purpose is when the patient coming for the appointment, the user
can press this button and add the patient to the queue list.

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Patient Queue Maintenance

This is the patient queue page which allowed the user to register the patient into the
queue list by clicking the Add button when the patient is come to the clinic for
consultation. The Edit button is allowed the user to edit or delete the queue record
details. The queue list will auto refresh every 5 seconds as the user can see the most
latest queue status when other user change it. The Clear All Queue Record button is
let the user to remove all the queue record from the database so that they can restart
the queue number every day.

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Add New Queue Record

This is add new queue record page. The system will auto generate a unique queue ID
for the new queue record. Press Add button to add the new queue record after the user
fill in all the required information.

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Edit/Delete Queue Record

This is edit or delete queue record page. The system will display the queue record
details in particular field. Press the Save button to update the queue details after done
the modification on the details. The Delete button is allowed the user to remove the
particular queue record from database. The Go button purpose is let the user direct go
to the patient profile when there is the patient turn to consult the doctor. The View
Dispensary Report button will bring the user to the patient dispensary report for
collect medicine purpose. The Print Patient MC button allowed the user to print MC
for the patient when the patient is request for it. The Print Payment Receipt button
will generate the payment receipt for the user.

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Patient Visit History

This is the patient visit history list which under the visit history’s tab at patient profile.
The user is allowed to add new visit record by press the New Visit button. To edit the
visit record, select either a record from the list and press the View Visit button. To
view the dispensary report, select on the record from the list and press the View
Dispensary Report button.

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Add New Patient Visit Record

This is add new patient visit record page. The system will auto generate a unique visit
ID for the new visit record. Press the Add Medicine button to add new medicine as
prescription. Press Add Treatment button to add new treatment price. Press Remove
button to remove any miss added medicine or treatment. Press Add button to add the
new queue record after the user fill in all the required information and done the
prescription.

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Edit/Delete Patient Visit Record

This is edit or delete visit record page. The system will display the visit record details
in particular field. Press the Save button to update the visit details after done the
modification on the details. The Delete button is allowed the user to remove the
particular visit record from database. The Add Medicine button purpose is let the
doctor to add the medicine as prescription to the patient. The total amount textbox
will auto calculate the total for all the medicine.

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Add Medicine to prescription

This is add new medicine page. The top right hand side corner is search function to let
the user search for the medicine in a faster way. The user needs to select a medicine
from the data grid view at first. After that the medicine function and the price will
auto display on the particular textbox. Press Add button to add the new prescription
after the user fill in all the other information.

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Edit/Delete Prescription Record

This is edit or delete prescription record page. The system will display the
prescription record details in particular field. Press the Save button to update the
details after done the modification. The Remove button is allowed the user to remove
the particular prescription record from database.

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Print Patient Dispensary Report

This is the print patient dispensary report. The user is required to select which patient
and which visit record’s prescription to print.

Patient Dispensary Report

This is the outcome of the dispensary report. It will list out all the prescription that the
doctor given to the patient with all the instruction and price.

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Print Payment Receipt

This is the print payment receipt page. The user is required select which patient and
which visit record’s receipt to print.

Payment Receipt

This is how the payment receipt looks like. It will simply put which item did the
patient purchase, price, quantity, discount price and the total amount.

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Print Patient Medical Certificate (MC)

The user is required to select how many days and the reasons for the MC before they
can successful generate MC for the patient.

Patient Medical Certificate (MC)

This is the outcome of the patient MC. The doctor needs to sign on the MC personally
to prove that the MC is accepted.

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Chapter 4

Programming

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4. Programming

4.1 Coding
Register New Staff Coding

Data Access Layer

'==Add New Staff=='

Public Shared Sub AddNew(ByVal aStaff As StaffPD)
sID = aStaff.staffID
sName = aStaff.staffName
sIC = aStaff.staffIC
sBirthDate = aStaff.staffBirthDate
sAddress = aStaff.staffAddress
sContactNo = aStaff.staffContact
sGender = aStaff.staffGender
sEmerName = aStaff.staffEmerName
sEmerNo = aStaff.staffEmerNo
sEmerRelationship = aStaff.staffEmerRelationship
sPosition = aStaff.staffPosition
sStatus = aStaff.staffStatus
sJoinDate = aStaff.staffJoinDate
sResignDate = aStaff.staffResignDate
sLoginID = aStaff.staffLoginID
sLoginPassword = aStaff.staffLoginPassword

Dim value As String = "INSERT INTO tblStaffDetail VALUES ('" & sID & "', '" &
sName & "', '" & sIC & "', '" & sBirthDate & "', '" & sAddress & "', '" & sContactNo &
"', '" & sGender & "', '" & sEmerName & "', '" & sEmerNo & "', '" & sEmerRelationship &
"', '" & sPosition & "', '" & sStatus & "', '" & sJoinDate & "', '" & sResignDate & "',
'" & sLoginID & "', '" & sLoginPassword & "')"
Try
Initialize()
Dim adpAddStaff As New OleDbDataAdapter()
adpAddStaff.InsertCommand = New OleDbCommand(value)
adpAddStaff.InsertCommand.Connection = conSearch
adpAddStaff.InsertCommand.ExecuteNonQuery()
Catch sqle As OleDb.OleDbException
MessageBox.Show(sqle.Message)
End Try

Terminate()
End Sub

Business Logic Layer

'==Add staff=='
Public Sub AddNew()
StaffDA.AddNew(Me)

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End Sub

Presentation Layer

'==Add Staff=='

Private Sub btnAdd_Click(ByVal sender As System.Object, ByVal e As

System.EventArgs) Handles btnAdd.Click
Try
theStaff = New StaffPD(txtStaffID.Text, txtStaffName.Text.ToUpper(),
txtIC1.Text,
dtpBirthDate.Text, txtAddress.Text.ToUpper(), txtContactNo.Text,
gender.ToString(),
txtEmerName.Text.ToUpper(), txtEmerNo.Text, txtEmerRelationship.Text,
cmbPosition.SelectedItem.ToString(), status.ToString(),
dtpJoinDate.Text, "0",
txtLoginID.Text.ToUpper, txtPassword.Text)

theStaff.AddNew()

MessageBox.Show("New Staff has been Added!")

clearInputField()
Me.Close()
Catch ex As Exception
MessageBox.Show(ex.Message)
End Try
End Sub

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Display Staff Detail Coding

Data Access Layer

'==Display staff detail=='

Public Shared Function DisplayDetail(ByVal anID As String) As StaffPD
displayStaff = Nothing

Dim dsDisplayDetail As New DataSet()

Try
Initialize()
Dim sqlQuery As String = "SELECT * FROM tblStaffDetail WHERE staff_id = '"
& anID & "'"
Dim adpDisplayDetail As New OleDbDataAdapter(sqlQuery, conSearch)
adpDisplayDetail.Fill(dsDisplayDetail, "DisplayRecord")
If dsDisplayDetail.Tables("DisplayRecord").Rows.Count > 0 Then
Dim SearchRow As DataRow
SearchRow = dsDisplayDetail.Tables("DisplayRecord").Rows(0)
sID = SearchRow.Item("staff_id").ToString()
sName = SearchRow.Item("staff_name").ToString()
sIC = SearchRow.Item("ic_no").ToString()
sBirthDate = SearchRow.Item("birth_date").ToString()
sAddress = SearchRow.Item("address").ToString()
sContactNo = SearchRow.Item("contact_no").ToString()
sGender = SearchRow.Item("gender").ToString()
sEmerName = SearchRow.Item("emer_contact_name").ToString()
sEmerNo = SearchRow.Item("emer_contact_no").ToString()
sEmerRelationship =
SearchRow.Item("emer_contact_relationship").ToString()
sPosition = SearchRow.Item("position").ToString()
sStatus = SearchRow.Item("status").ToString()
sJoinDate = SearchRow.Item("join_date").ToString()
sResignDate = SearchRow.Item("resign_date").ToString()
sLoginID = SearchRow.Item("login_id").ToString()
sLoginPassword = SearchRow.Item("password").ToString()
displayStaff = New StaffPD(sID, sName, sIC, sBirthDate, sAddress,
sContactNo, sGender,
sEmerName, sEmerNo, sEmerRelationship, sPosition, sStatus, sJoinDate,
sResignDate, sLoginID,
sLoginPassword)
Else
Throw New NotFoundException("No Info in the database!")

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End If
dsDisplayDetail = Nothing
Finally
Terminate()
End Try
Return displayStaff
End Function

Business Logic Layer

'==Display staff detail=='

Public Shared Function DisplayDetail(ByVal anID As String) As StaffPD
Return StaffDA.DisplayDetail(anID)
End Function

Presentation Layer

'==Display staff to edit=='

Public Sub editStaff()
Try
frmStaffProfile.Show()
Dim i As Integer
i = DataGridView1.CurrentRow.Index

frmStaffProfile.txtStaffID.Text = DataGridView1.Item(0, i).Value

theStaff = StaffDA.DisplayDetail(frmStaffProfile.txtStaffID.Text)
frmStaffProfile.txtStaffName.Text = theStaff.staffName.ToString()
frmStaffProfile.txtIC1.Text = theStaff.staffIC.ToString()
If (theStaff.staffGender.ToString() = "Male") Then
frmStaffProfile.radMale.Checked = True
Else
frmStaffProfile.radFemale.Checked = True
End If
If (theStaff.staffStatus.ToString() = "Active") Then
frmStaffProfile.radActive.Checked = True
Else
frmStaffProfile.radInactive.Checked = True
End If
frmStaffProfile.dtpBirthDate.Text = theStaff.staffBirthDate.ToString()
frmStaffProfile.txtAddress.Text = theStaff.staffAddress.ToString()
frmStaffProfile.txtContactNo.Text = theStaff.staffContact.ToString()
frmStaffProfile.txtEmerName.Text = theStaff.staffEmerName.ToString()
frmStaffProfile.txtEmerNo.Text = theStaff.staffEmerNo.ToString()
frmStaffProfile.txtEmerRelationship.Text =
theStaff.staffEmerRelationship.ToString()
frmStaffProfile.dtpJoinDate.Text = theStaff.staffJoinDate.ToString()
If (theStaff.staffResignDate = "0") Then
frmStaffProfile.dtpResignDate.Checked = False
Else

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frmStaffProfile.dtpResignDate.Text =
theStaff.staffResignDate.ToString()
End If
frmStaffProfile.cmbPosition.Text = theStaff.staffPosition.ToString()
frmStaffProfile.txtLoginID.Text = theStaff.staffLoginID.ToString()
frmStaffProfile.txtPassword.Text = theStaff.staffLoginPassword.ToString()
Catch ex As Exception
MessageBox.Show(ex.Message)
End Try
End Sub

Edit Staff Detail Coding

Data Access Layer

'==Edit staff=='
Public Shared Sub Update(ByVal aStaff As StaffPD)
Dim sqlUpdate As String
sID = aStaff.staffID
sName = aStaff.staffName
sIC = aStaff.staffIC
sBirthDate = aStaff.staffBirthDate
sAddress = aStaff.staffAddress
sContactNo = aStaff.staffContact
sGender = aStaff.staffGender
sEmerName = aStaff.staffEmerName
sEmerNo = aStaff.staffEmerNo
sEmerRelationship = aStaff.staffEmerRelationship
sPosition = aStaff.staffPosition
sStatus = aStaff.staffStatus
sResignDate = aStaff.staffResignDate

sqlUpdate = "UPDATE tblStaffDetail SET [staff_name] = '" & sName & "',[ic_no] =
'" & sIC &
"',[birth_date] = '" & sBirthDate & "',[address] = '" & sAddress &
"',[contact_no] = '" & sContactNo &

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"',[gender] ='" & sGender & "',[emer_contact_name] = '" & sEmerName &
"',[emer_contact_no] = '" &
sEmerNo & "',[emer_contact_relationship] = '" & sEmerRelationship &
"',[position] = '" & sPosition &
"',[status] = '" & sStatus & "',[resign_date] = '" & sResignDate & "' WHERE
[staff_id] = '" & sID & "'"
Try
Initialize()

Dim adpUpdateStaff As New OleDbDataAdapter()

adpUpdateStaff.UpdateCommand = New OleDbCommand(sqlUpdate)
adpUpdateStaff.UpdateCommand.Connection = conSearch
adpUpdateStaff.UpdateCommand.ExecuteNonQuery()
Catch e As Exception
MessageBox.Show(e.Message)
Finally
Terminate()
End Try
End Sub

Business Logic Layer

'==Edit Staff=='
Public Sub Update()
StaffDA.Update(Me)
End Sub

Presentation Layer

Private Sub btnAdd_Click(ByVal sender As System.Object, ByVal e As System.EventArgs)

Handles
btnAdd.Click

Try
theStaff = New StaffPD(txtStaffID.Text, txtStaffName.Text.ToUpper(),
txtIC1.Text,
dtpBirthDate.Text, txtAddress.Text.ToUpper(), txtContactNo.Text,
gender.ToString(),
txtEmerName.Text.ToUpper(), txtEmerNo.Text, txtEmerRelationship.Text,
cmbPosition.SelectedItem.ToString(), status.ToString(),
dtpJoinDate.Text, outDate.ToString(),
txtLoginID.Text.ToUpper, txtPassword.Text)

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theStaff.Update()
MessageBox.Show("Staff record has been updated!")
Catch ex As Exception
MessageBox.Show(ex.Message)
End Try
End Sub

Delete Staff Record Coding

Data Access Layer

'==Delete staff =='

Public Shared Sub Delete(ByVal aStaff As StaffPD)
Dim sqldelete As String

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sID = aStaff.staffID

sqldelete = "DELETE FROM tblStaffDetail WHERE staff_id = '" & sID & "'"
Try
Initialize()
Dim adpDeleteStaff As New OleDbDataAdapter()
adpDeleteStaff.DeleteCommand = New OleDbCommand(sqldelete)
adpDeleteStaff.DeleteCommand.Connection = conSearch
adpDeleteStaff.DeleteCommand.ExecuteNonQuery()
Catch ex As Exception
MessageBox.Show(ex.Message)
Finally
Terminate()
End Try
End Sub

Business Logic Layer

'==Delete staff =='

Public Sub Delete()
StaffDA.Delete(Me)
End Sub

Presentation Layer

'==Delete staff=='
Private Sub btnDelete_Click_1(ByVal sender As System.Object, ByVal e As
System.EventArgs) Handles btnDelete.Click
If MessageBox.Show("Confirm to Delete?", "Caption", MessageBoxButtons.OKCancel,
MessageBoxIcon.Question) = Windows.Forms.DialogResult.OK Then
Try
theStaff = New StaffPD(txtStaffID.Text, txtStaffName.Text.ToUpper(),
txtIC1.Text,
dtpBirthDate.Text, txtAddress.Text.ToUpper(), txtContactNo.Text,
gender.ToString(),
txtEmerName.Text.ToUpper(), txtEmerNo.Text, txtEmerRelationship.Text,
cmbPosition.SelectedItem.ToString(), status.ToString(),
dtpJoinDate.Text,
dtpResignDate.Text.ToString(), txtLoginID.Text.ToUpper,
txtPassword.Text)

theStaff.Delete()
MessageBox.Show("Staff Record has been Deleted!")
clearInputField()
Me.Close()
Catch ex As Exception
MessageBox.Show(ex.Message)
End Try
Else
Exit Sub
End If
End Sub

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Search Staff Record Coding

Data Access Layer

'==Search Staff by key(ID)=='

Public Shared Function FindByKey(ByVal keys As String) As DataTable

Dim ds As New DataSet

Try
Initialize()
Dim sqlQuery As String = "SELECT
[staff_id],[staff_name],[contact_no],[position],[status] FROM
tblStaffDetail WHERE staff_id LIKE '" & keys & "%'"
Dim adpSearch As New OleDbDataAdapter(sqlQuery, conSearch)
adpSearch.Fill(ds, "tblStaffDetail")
Catch e As OleDb.OleDbException
MessageBox.Show(e.Message)
End Try
Terminate()
Return ds.Tables(0)
End Function

Business Logic Layer

'==Search by staff ID=='

Public Function FindByKey(ByVal aKey As String) As DataTable
Return StaffDA.FindByKey(aKey)
End Function

Presentation Layer

'==Search staff by staff ID key=='

Private Sub txtsearch_TextChanged(ByVal sender As System.Object, ByVal e As
System.EventArgs)
Handles txtsearch.TextChanged
Try
Dim dt As New DataTable
dt = theStaff.FindByKey(txtsearch.Text)
If Not dt Is Nothing Then
If dt.Rows.Count > 0 Then
DataGridView1.DataSource = dt
Else
DataGridView1.DataSource = Nothing
End If
Else
DataGridView1.DataSource = Nothing
End If
Catch ex As Exception
MessageBox.Show(ex.Message)
End Try
End Sub

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List All Patient at Data Grid View Coding

Data Access Layer

'==Data grid view @ patient list=='

Public Shared Function GetPatient() As DataTable
Dim ds As New DataSet
Dim value As String = "SELECT
[patient_id],[patient_name],[ic_no],[gender],[birth_date],[contact_no],[status]
FROM tblPatient"
Try
Initialize()
Dim adpAddPatient As New OleDbDataAdapter()
adpAddPatient.SelectCommand = New OleDbCommand(value)
adpAddPatient.SelectCommand.Connection = conSearch
adpAddPatient.Fill(ds, "tblPatient")
Catch sql As OleDb.OleDbException
MessageBox.Show(sql.Message)
End Try

Terminate()

Return ds.Tables(0)

End Function 

Business Logic Layer

'==datagrid view patient=='

Public Function getallPatient() As DataTable
Return PatientDA.GetPatient()
End Function

Presentation Layer

Private Sub frmPatientSearch_Load(ByVal sender As System.Object, ByVal e As

System.EventArgs) Handles MyBase.Load

Me.DataGridView1.DataSource = thePatient.getallPatient()
cmbSearch.SelectedIndex = 0
End Sub

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Validate Patient ID Coding

Data Access Layer

'==validate patient id=='

Public Shared Function validdatePatientID(ByVal strname As String) As Boolean
Dim sqlSelect As String
Dim ds As New DataSet
sqlSelect = "SELECT [patient_id] FROM tblPatient WHERE [patient_id]='" &
strname & "' "
Try
Initialize()

Dim adpSelectPatient As OleDbDataReader

Dim cmdSelectPatient As New OleDbCommand(sqlSelect, conSearch)
adpSelectPatient = cmdSelectPatient.ExecuteReader()
If (adpSelectPatient.HasRows) Then
Terminate()
Return True
Else
Terminate()
Return False
End If
Catch e As Exception
MessageBox.Show(e.Message)
Finally

End Try
Return False
End Function

Business Logic Layer

'==validate patient id=='

Public Function validdatePatientID(ByVal strname As String) As Boolean
Return PatientDA.validdatePatientID(strname)
End Function

Presentation Layer

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'==validation patient ID=='

If Not thePatient.validdatePatientID(txtPatientID.Text) Then
MessageBox.Show("Error! Please enter a valid patient ID.")
txtPatientID.Clear()
txtPatientID.Focus()
Exit Sub
End If

Auto Generated ID Coding

Data Access Layer

'==auto no @ Queue=='
Public Shared Function GetMaxID() As String

Dim ds As New DataSet

Dim strid As String = "0"

Dim value As String = "SELECT MAX(queue_id) FROM tblQueue"

Try
Initialize()

Dim cmditem As New OleDbCommand(value, conSearch)

Dim ardAddQueue As OleDbDataReader
ardAddQueue = cmditem.ExecuteReader()
If ardAddQueue.HasRows() Then
While ardAddQueue.Read()

strid = ardAddQueue.Item(0).ToString()
End While
End If
If (strid = "") Then
strid = "Q001"
Else
strid = "Q" + (Integer.Parse(strid.Substring(1, 3)) + 1).ToString("D3")

End If

'strid = (Integer.Parse(strid) + 1).ToString()

Catch sql As OleDb.OleDbException
MessageBox.Show(sql.Message)
End Try

Terminate()

Return strid

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End Function

Business Logic Layer

'==auto ID @ Queue=='
Public Function getMaxID() As String
Return queueDA.GetMaxID()
End Function

Presentation Layer

Private Sub frmQueueDetail_Load(ByVal sender As System.Object, ByVal e As

System.EventArgs) Handles MyBase.Load

txtQueueID.Text = theQueue.getMaxID().ToString()

End Sub

Clear All Queue Record in Database Coding

Data Access Layer

'==clear queue record=='

Public Shared Sub clearQueue()
Dim dropTable As String = "DROP TABLE tblQueue "
Dim addTable As String = "CREATE TABLE tblQueue ([queue_id] TEXT(20) NOT NULL
PRIMARY KEY,[date] DATE DEFAULT NULL,[patient_id] TEXT(20) DEFAULT
NULL,[patient_contact] TEXT(20) DEFAULT NULL,[doctor_name] TEXT(20) DEFAULT
NULL,[queue_status] TEXT(20) DEFAULT NULL,[queue_bookmark] TEXT(20) DEFAULT
NULL)"
Try

Initialize()
'==Drop table=='
Dim cmdDrop As New OleDbCommand(dropTable, conSearch)
cmdDrop.ExecuteNonQuery()

'==Create table=='
Dim cmdCreate As New OleDbCommand(addTable, conSearch)
cmdCreate.ExecuteNonQuery()

Catch sql As OleDb.OleDbException

MessageBox.Show(sql.Message)
End Try

Terminate()

End Sub

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Business Logic Layer

'==clear queue record=='

Public Sub clearQueue()
queueDA.clearQueue()
End Sub

Presentation Layer

'==clear queue record=='

Private Sub btnClear_Click(ByVal sender As System.Object, ByVal e As System.EventArgs)
Handles btnClear.Click

If MessageBox.Show("Confirm to clear all the queue record?", "Caption",

MessageBoxButtons.OKCancel, MessageBoxIcon.Question) = Windows.Forms.DialogResult.OK
Then

Try
theQueue.clearQueue()
MessageBox.Show("Queue Record has been cleared!")
Me.DataGridView1.DataSource = theQueue.getallQueue()
Catch ex As Exception
MessageBox.Show(ex.Message)
End Try
Else
Exit Sub
End If

End Sub
Load Appointment Schedule Table Coding

Data Access Layer

' === Get All Doctor Name === '

Public Shared Function GetAllDoctorName() As DataTable

Dim dsStaff As New DataSet()

Try
Initialize()
Dim sqlQuery As String = "SELECT * FROM tblStaffDetail WHERE [position] =
'Doctor'"
Dim adpstaff As New OleDbDataAdapter(sqlQuery, conSearch)
adpstaff.Fill(dsStaff, "tblStaffDetail")
Catch e As OleDb.OleDbException
MessageBox.Show(e.Message)
Finally
Terminate()
End Try

Return dsStaff.Tables(0)

End Function

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Business Logic Layer

'==Get doctor name=='

Public Shared Function GetAllStaffName() As DataTable
Return StaffDA.GetAllDoctorName()
End Function

Presentation Layer

Public Sub LoadAppointmentTable()

dgvdoctorslot.DataSource = Nothing

Dim dtapp As New DataTable

dtapp.Columns.Add("Time")

' Get All Doctor Name From Database '

Dim dtdoctor As New DataTable
dtdoctor = StaffPD.GetAllStaffName()
For i As Integer = 0 To dtdoctor.Rows.Count - 1
' Add Column to Datatable '
dtapp.Columns.Add(dtdoctor.Rows(i).Item("staff_name").ToString())
Next

Dim ds As New DataSet()

Dim operationHours = "SELECT * FROM tblOperationHours "
Dim adpGet As New OleDbDataAdapter(operationHours, conSearch)
adpGet.Fill(ds)

If (Not ds Is Nothing) Then

If (ds.Tables(0).Rows.Count > 0) Then

For j As Integer = 0 To ds.Tables(0).Rows.Count - 1

Dim dr As DataRow
dr = dtapp.NewRow
For k As Integer = 0 To dtapp.Columns.Count - 1
If (k = 0) Then
dr(k) = ds.Tables(0).Rows(j).Item(0).ToString()
Else
Dim dtdocapp As New DataTable
If Not
(AppointmentPD.SearchAppByDocName(dtapp.Columns(k).ColumnName,
dtpAppDate.Value.ToShortDateString()) Is Nothing) Then
dtdocapp =
AppointmentPD.SearchAppByDocName(dtapp.Columns(k).ColumnName,
dtpAppDate.Value.ToShortDateString()).Tables(0)
Else
dtdocapp = Nothing
End If
If Not (dtdocapp Is Nothing) Then
If dtdocapp.Rows.Count > 0 Then
For a As Integer = 0 To dtdocapp.Rows.Count - 1
Dim appstarttime As String =
dtdocapp.Rows(a).Item("app_time_start")

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Dim appendtime As String =

dtdocapp.Rows(a).Item("app_time_end")
Dim todydate As String =
ds.Tables(0).Rows(j).Item(0).ToString()
If ds.Tables(0).Rows(j).Item(0).ToString() =

dtdocapp.Rows(a).Item("app_time_start").ToString Or _
(DateTime.Parse(appstarttime) <=

DateTime.Parse(ds.Tables(0).Rows(j).Item(0).ToString()) And _
(DateTime.Parse(appendtime)) >

DateTime.Parse(ds.Tables(0).Rows(j).Item(0).ToString())) Then
dr(k) =
dtdocapp.Rows(a).Item("appointment_id").ToString
Exit For
Else
dr(k) = ""
End If
Next
Else
dr(k) = ""
End If
Else
dr(k) = ""
End If
End If
Next
dtapp.Rows.Add(dr)
Next

End If
End If
dgvdoctorslot.DataSource = dtapp

End Sub

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Chapter 5

Software Testing

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5. Software Testing

5.1 Testing Technique

5.1.1 Unit Testing

Unit Testing is to make sure the module that been develop can run smoothly
and executable without any bugs or system error. Unit testing basically will test on the
particular part or unit such as function, procedures, or modules. It is to ensure that the
particular function that has been developed can fulfil the requirement of the user and
without any error. Unit testing is normally test by the programmer who writes the
code. Every time after they had finish writing the code, they will run the debugger and
test whether the function of source code can run smoothly or not. If there are bugs or
system errors occur, the developer will try to solve it and then run the debugger again.
If the function can run smoothly without error and can meet the required function, the
developer will test the whole module all over again.

5.1.2 Validation Testing

Validation testing is one kind of testing which will test on whether the system is
able to handle the wrong data that entered by the user or not. It also use to ensure that
the data entered by the user is relevant and in the correct format or correct data types.
For this testing, we will test whether the system can handle the data that entered by
the user. For example, if the user is required to enter the numeric data but they are
enter the string data, will the system able to track the data entered by user and prompt
error message to inform the user to enter the correct one. This testing is very
important because the wrong data entered may cause the system error or accidentally
insert the wrong data into the database and misleading the system.

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5.1.3 User Acceptance Testing

User Acceptance Testing is a testing to determine whether the system that had
been developed is satisfied and accepted by the user or not. It will carry out after all
testing are done and will test by the user who will use the system. In this testing, the
user also can decide whether the acceptance level to the system or perhaps the user
can provide some feedback to the programmer so that the programmer can make
enhancement on the system.

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5.2 Test Plan

Module Name: Staff Maintenance
Task
Test Objective Expected Result Actual Result Remark
Name
To check whether Prompt out error
the validation will message to inform
Prompt out the
Validation be executed if the the user that the
error message. Pass
required fields are blank fields or
blank or wrong incorrect data types
data type. are entered.
Check whether the Successful added Successful
Add Staff new staff can be the staff into the added into the
Pass
added into the database. database.
database.
Successful
Check whether the Successful update
update the
Edit Staff existing staff can the staff details into
particular staff Pass
be successful edit. database.
details in the
database.
Check whether the Display the correct
Display the
Search system can search information based
correct
Staff the correct on the search Pass
information.
information that criteria.
request by user.
Check whether the Display all staff
List All Display all
system can list out record that
Staff staff record. Pass
all the staff record retrieved from the
on data grid view. database.
Successful
Check whether the
Delete Successful delete removed
staff record can be
Staff the staff record. particular staff Pass
deleting.
record from
database.

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Check whether the Successful

Change
staff login Successful change update the new
Login
password can the login password. login password Pass
Password
successful to edit. to the
database.
Check whether the Successful
Reset Successful reset the
staff login reset particular
Login staff login
password can staff login Pass
Password password.
successful to reset. password to
the database.

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Module Name: Clinic Information Maintenance

Task Name Test Objective Expected Result Actual Result Remark
To check whether Prompt out error
the validation will message to inform
Prompt out the
Validation be executed if the the user that the
error message. Pass
required fields are blank fields or
blank or wrong incorrect data types
data type. are entered.
Check whether Successful
Successful update
Edit Clinic the clinic update the
the clinic details
Info information can clinic Pass
into database.
be successful edit. information in
the database.

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Module Name: Inventory Maintenance

Task
Test Objective Expected Result Actual Result Remark
Name
To check whether Prompt out error
the validation will message to inform
Prompt out the
Validation be executed if the the user that the
error message. Pass
required fields are blank fields or
blank or wrong incorrect data types
data type. are entered.
Check whether Successful added the Successful
Add Item the new item can item into the added into the
Pass
be added into the database. database.
database.
Check whether Successful
Successful update
the existing item update the
the item details into
Edit Item can be successful particular item Pass
database.
edit. in the
database.
Check whether
Display the
Search the system can Display the correct
correct
Item search the correct information based on Pass
information.
information that the search criteria.
request by user.
Check whether
List All the system can list Display all item Display all
Item out all the item record that retrieved item record. Pass
record on data from the database.
grid view.
Successful
Check whether
Delete Successful delete the removed
the item record
Item item record. particular item Pass
can be deleting.
record from
database.

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Module Name: Patient Maintenance

Task
Test Objective Expected Result Actual Result Remark
Name
To check whether Prompt out error
the validation will message to inform
Validatio Prompt out the
be executed if the the user that the
n error message. Pass
required fields are blank fields or
blank or wrong incorrect data
data type. types are entered.
Check whether the Successful added Successful
Add
new patient can be the patient into the added into the
Patient Pass
added into the database. database.
database.
Check whether the Successful
Successful update
existing patient update the
Edit the patient details
can be successful particular Pass
Patient into database.
edit. patient details
in the database.
Check whether the
Display the correct
system can search Display the
Search information based
the correct correct
Patient on the search Pass
information that information.
criteria.
request by user.

Check whether the Display all patient

List All system can list out record that Display all
Patient all the patient retrieved from the patient record. Pass
record on data grid database.
view.
Check whether the Successful
Successful delete
Delete patient record can removed
the patient record. Pass
Patient be deleting. patient record
from database.

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Module Name: Patient Appointment Maintenance

Task
Test Objective Expected Result Actual Result Remark
Name
To check whether Prompt out error
the validation will message to inform
Validatio Prompt out the
be executed if the the user that the
n error message. Pass
required fields are blank fields or
blank or wrong data incorrect data types
type. are entered.
Add Check whether the Successful added Successful
Appointm new appointment the appointment added into the
Pass
ent can be added into into the database. database.
the database.
Successful
Check whether the Successful update update the
Edit existing the appointment particular
Appointm appointment can be details into appointment Pass
ent successful edit. database. details in the
database.

Check whether the

Display all
List All system can display Display all
appointment record
Appointm out all the appointment
that retrieved from Pass
ent appointment record record.
the database.
on the appointment
scheduling table.
Successful
Check whether the Successful delete removed
Delete
appointment record the appointment particular
Appointm Pass
can be deleting. record. appointment
ent
record from
database.

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Module Name: Patient Queue List Maintenance

Task Name Test Objective Expected Result Actual Result Remark
Prompt out error
To check whether the message to
validation will be inform the user
executed if the that the blank Prompt out the
Validation
required fields are fields or error message. Pass
blank or wrong data incorrect data
type. types are
entered.

Check whether the Successful

Successful
new queue record added the queue
Add Queue added into the
can be added into the record into the Pass
database.
database. database.

Successful
Check whether the Successful
update the
existing queue record update the queue
particular
Edit Queue can be successful details into Pass
queue details
edit. database.
in the
database.
Display all
Check whether the
queue record
List All system can display Display all
that retrieved
Queue out all the queue queue record. Pass
from the
record on the data
database.
grid view.

Successful
Check whether the Successful
removed
Delete queue record can be delete the queue Pass
particular
Queue deleting. record.
queue record
from database.

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Check whether the Successful clear Successful

Clear All queue record has all the queue removed all
Pass
Queue been clear. record. queue record
from database.

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Module Name: Patient Visit History Maintenance

Task Name Test Objective Expected Result Actual Result Remark
To check whether Prompt out error
the validation will message to inform
Prompt out the
Validation be executed if the the user that the
error message. Pass
required fields are blank fields or
blank or wrong incorrect data
data type. types are entered.
Check whether the Successful added Successful
Add Visit new visit record the visit record added into the
Pass
can be added into into the database. database.
the database.
Successful
Check whether the Successful update
update the
existing visit record the visit details
Edit Visit particular visit Pass
can be successful into database.
details in the
edit.
database.
Check whether the
system can display Display all visit
List All out all the visit record that Display all
Visit record from retrieved from the visit record. Pass
particular patient database.
on the data grid
view.
Successful
Check whether the
Successful delete removed
visit record can be Pass
Delete Visit the visit record. particular visit
deleting.
record from
database.
Check whether the Successful added Successful
Add new prescription the prescription added into the
Pass
Prescription can be added into into the database. database.
the database.

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Successful
Check whether the Successful update
update the
existing the prescription
Edit particular
prescription record details into Pass
Prescription prescription
can be successful database.
details in the
edit.
database.

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Module Name: Report Generation

Task
Test Objective Expected Result Actual Result Remark
Name
To check whether Prompt out error
the validation will message to inform
Prompt out
be executed if the the user that the
Validation the error
required fields are blank fields or Pass
message.
blank or wrong incorrect data
data type. types are entered.

Check whether the Display the correct

Correct data
Print system can display data on the
display on the
Report the correct data on particular field in Pass
report.
the report base on report.
the user criteria.

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5.3 Validation and Verification

Login Module

If the user had entered the invalid login ID and password, the system will prompt out
the error message to inform the user.

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Clinic Information Maintenance

Edit Clinic Information

If the user missed out some input data, the system will prompt error message to the
user to inform them to enter the data. The system will also prompt the error message
when wrong data format enter by the user.

The system will prompt successful message to inform the user when clinic
information is being updated into database.

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Staff Maintenance

Add New Staff

If the user missed out some input data when add staff, the system will prompt error
message to the user to inform them to enter the data. The system will also prompt the
error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new registered
staff is being added into database.

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Edit Staff Details

The system will prompt successful message to inform the user when details of current
staff record is being updated into database.

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Delete Staff Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete staff record action when user clicks on the Delete Button.

The system will prompt successful message to inform the user when the current staff
record is being deleted from the database.

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Change Login Password

The system will check on whether the old password that entered by the staff is correct
or not before the staff could successful change their login password. Error message
will prompt out to inform the user if wrong password had entered.

The system will prompt successful message to inform the user when the new login
password is being updated into database.

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Reset Password

The system will prompt a confirmation message to ask the user whether want to
continue to perform reset password action when user clicks on the Reset Password
Button.

The system will prompt successful message to inform the user and the message will
display the new login password.

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Inventory Maintenance

Add New Item

If the user missed out some input data when add new item, the system will prompt
error message to the user to inform them to enter the data. The system will also
prompt the error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new item is
being added into database.

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Edit Item Details

The system will prompt successful message to inform the user when current item
details is being updated into database.

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Delete Item Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete item when user click on the Delete Button.

The system will prompt successful message to inform the user when current item is
successful deleted from the database.

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Patient Maintenance

Add New Patient

If the user missed out some input data when add new patient, the system will prompt
error message to the user to inform them to enter the data. The system will also
prompt the error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new patient is
being added into database.

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Edit Patient Details

The system will prompt successful message to inform the user when current patient
details is being updated into database.

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Delete Patient Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete patient when user click on the Delete Button.

The system will prompt successful message to inform the user when current patient is
successful deleted from the database.

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Patient Appointment Scheduling

Add New Appointment

If the user missed out some input data when add new appointment record, the system
will prompt error message to the user to inform them to enter the data. The system
will also prompt the error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new appointment
record is being added into database.

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Edit Appointment Details

The system will prompt successful message to inform the user when current
appointment details is being updated into database.

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Delete Appointment Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete appointment record when user clicks on the Delete Button.

The system will prompt successful message to inform the user when current
appointment record is successful deleted from the database.

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Patient Queue Maintenance

Add New Queue Record

If the user missed out some input data when add new queue record, the system will
prompt error message to the user to inform them to enter the data. The system will
also prompt the error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new queue
record is being added into database.

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Edit Queue Details

The system will prompt successful message to inform the user when current queue
record details is being updated into database.

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Delete Queue Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete queue record when user clicks on the Delete Button.

The system will prompt successful message to inform the user when current queue
record is successful deleted from the database.

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Clear All Queue Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform clear all queue record when user clicks on the Clear All Queue
Button.

The system will prompt successful message to inform the user when all queue record
is successful deleted from the database.

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Patient Visit History Maintenance

Add New Visit Record

If the user missed out some input data when add new visit record, the system will
prompt error message to the user to inform them to enter the data. The system will
also prompt the error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new visit record
is being added into database.

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Delete Visit Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete visit record when user clicks on the Delete Button.

The system will prompt successful message to inform the user when current visit
record is successful deleted from the database.

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Add New Prescription

If the user missed out some input data when add new prescription record, the system
will prompt error message to the user to inform them to enter the data. The system
will also prompt the error message when wrong data format enter by the user.

The system will prompt successful message to inform the user when new prescription
record is being added into database.

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Edit Prescription Detail

The system will prompt successful message to inform the user when current
prescription details is being updated into database.

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Remove Prescription Record

The system will prompt a confirmation message to ask the user whether want to
continue to perform delete prescription record when user clicks on the Remove
Button.

The system will prompt successful message to inform the user when current
prescription record is successful deleted from the database.

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Chapter 6

Conclusion

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6. Conclusion

6.1 Evaluation against Project

6.1.1 Project Strength

 Faster response time toward patient

Due to all information are already store in the database, so the staff can
retrieve everything for example patient details through the system in a fastest way
instead of searching the patient record from a bunch of messy document on the
cabinet. This Clinic Management System is to achieve the patient satisfaction on
shorter waiting time and better service provided to the patient. With this system, the
clinic can save up a lot of response time to handle a patient. So, the clinic can provide
better service to more patients within an operation day.

 Easy to maintain clinic data

Everything are digitalize including all the data that belongs to the clinic will
store in a well organized database. Staff is easy to maintain such well organized data
as it is easy when they want to modified some detail from particular records,
searching for data, add in some new data or delete some data with the help of the
system. They can perform all the activity that I mentioned in an efficient way.

 Secure database

The user of the system is allowed to access to those data that authority to
his/her level. For example, the patient private information is restricted to access only
by doctor level user at the clinic.

 Reduce number of worker needed

With the help of the system, the clinic does not need to hire for so many
workers to cope with bunch of patient because the operation of the clinic is
digitalized. Most of the things could do by the system effectively and efficiency, thus
the number of worker can be reduced.

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6.1.2 Project Weaknesses

 Do not support online use

It is an offline system which only used by the clinic staff. So it is impossible to

let the patient to check back their medical history through the system because it do not
support online.

6.2 Personal Reflection

Through the developing of this project, I gain a lot of extra knowledge. I had
learned additional knowledge for VB.NET which is the programming language that I
used to develop my project. Besides that, I got to know how to debug the system to find
the error in an efficient way instead of go through the code one by one.

It is not easy to successful create a project because there is no perfect system as

we only can try our best to make the system fulfil the user needs. User will have
endlessly expectation towards the system since the day they start interact with the
system. As a programmer, I must try to come out with solution to fulfil their
requirement as long as the requirement is logical.

I had faced kind of coding problems, logical problem as well as system flow
problem when I developing this project. Fortunately, I can able to solve all these
problems with the aid of help from my supervisor, my friends and of course the
solutions from Google search. Besides that, my supervisor does provide me with
precious suggestion and advice on enhancing my system to a better one. With the
advices and suggestion that he gave, it was bring a lot of benefits to us.

Although this project is a toughest task ever to me but I believe that it could
really help me a lot when I come out to working. Last but not least, I know the effort
that I’d pay and the time that contributed to this project is worth the knowledge and
experience that I gain. I would like to use this opportunity to show my gratefulness to
everyone that kindly given out their helping hand to me when I needed them. Thanks
again.

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7. Reference

1. Robert Orfali, Dan Harkey, Jeri Edwards, 1999, “Client/Server Survival Guide”,
John Wiley & Sons, Inc.
Viewed on 29 October 2010.
Available from:
<http://www.pdftop.com/view/aHR0cDovL3d3dy5qb3VybmFsLmF1LmVkdS9pamN
pbS8yMDAxL21heTAxL2FyY2hpdGVjdHVyZS5kb2M=>

2. Russell F. Lewis and Ned Simpson, 2003, ‘Implementation Guide for the Use of
Bar Code Technology in Healthcare’. Health Industry Business Communications
Council.
Viewed on 28 February 2010.
Available from:
<http://www.pdftop.com/view/aHR0cDovL3d3dy5oaW1zcy5vcmcvY29udGVudC9m
aWxlcy9JbXBsZW1lbnRhdGlvbl9ndWlkZS5wZGY=>.

3. Wikipedia, 4 February 2011, ‘Microsoft Access’.

Viewed on 28 February 2010.
Available from:
<http://en.wikipedia.org/wiki/Microsoft_Access>

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8. Appendices
Sample of Medical Certificate (MC) from clinic

Sample of label on medicine from clinic

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9. User Guide
Login

4
3

1. Enter the login user name into the textbox.

2. Enter the login password into the textbox.

3. Click Login button to login to the system and go to main page.

4. Click Cancel button to close the system.

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Main Page

1 2 3 4 5

10

1. System Task Menu - Logout and Exit

2. Master Data Menu - Treatment Maintenance, Staff Maintenance, Inventory

Maintenance, Clinic Data Maintenance, and Calling Form Setting

3. Patients Menu - Patient List, Patient Queue Maintenance, Patient Calling Page.

4. Appointment Menu - Patient Appointment Maintenance.

5. Report Menu - Patient Card, Patient Dispensary Report, and Payment Receipt

6. Go to Patient List page short cut button.

7. Go to Patient Appointment page short cut button.

8. Go to Patient Queue page short cut button.

9. Go to Patient Dispensary Report short cut button.

10. Go to Print Payment Receipt short cut button.

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Treatment Maintenance

4 5 6

1. Enter the treatment detail.

2. Click Add New button to add new treatment record to database.

3. List of the treatment. Double click the record to edit the treatment.

4. Click Save button to update the treatment detail to database.

5. Click Delete button to delete selected treatment record from database.

6. Click Cancel button to exit treatment manager page.

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Staff Maintenance

1
3 2

5 6

1. Search Selection Menu - search by Staff ID or Staff Name.

2. Enter search criteria to filter the staff list.

3. List of the staff. Double click the record to edit the staff profile.

4. Click Add New button to go to Add New Staff page.

5. Click Edit button to go to Edit Staff Profile page for particular staff.

6. Click Cancel button to exit Staff List page.

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Add New Staff

2 3

1. Enter new staff details.

2. Click Add button to add the new staff into database.

3. Click Cancel button to cancel add new staff.

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Edit/ Delete Staff Record

4 5

2 6

1. Enter the staff details.

2. Click Save button to update the staff details into database.

3. Click Delete button to delete the staff record from database.

4. Click Change Password button to change new login password.

5. Click Reset Password button to reset the login password.

6. Click Cancel button to cancel edit staff.

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Change Password

2 3

1. Enter change password details.

2. Click Save button to update new password into database.

3. Click Cancel button to cancel change password.

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Inventory Maintenance

3 7

2 4 5

1. Enter the item details.

2. Click Add New button to add new item record to database.

3. List of the item. Double click the record to edit the item detail.

4. Click Save button to update the item details into database.

5. Click Delete button to delete selected item record from database.

6. Click Cancel button to exit Inventory Manager page.

7. Search Selection Menu - search by Item ID or Item Name.

8. Enter search criteria to filter the item list.

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Clinic Information Management

2 3

1. Enter Clinic Information.

2. Click Save button to update clinic information into database.

3. Click Cancel button to exit Clinic Information page.

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Calling Form Setting

2 3

1. Enter form setting.

2. Click Save button to update setting into database.

3. Click Cancel button to exit setting page.

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Patient Maintenance

1
3 2

5 6

7 4

1. Search Selection Menu - search by Patient ID or Patient Name.

2. Enter search criteria to filter the patient list.

3. List of the patient. Double click the record to edit the patient profile.

4. Click Add New button to go to Add New Patient page.

5. Click Edit button to go to Edit Patient Profile page for particular patient.

6. Click Cancel button to exit Patient List page.

7. Click Print Patient Card button to print particular patient card.

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Add New Patient

1. Enter new patient details.

2. Click Add button to add the new patient into database.

3. Click Cancel button to cancel add new patient.

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Edit/Delete Patient Record

1
3

1. Enter the patient details.

2. Click Save button to update the patient details into database.

3. Click Print Patient Card button to print current patient’s patient card.

4. Click Delete button to delete the patient record from database.

5. Click Cancel button to cancel edit patient.

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Patient Appointment Scheduling

1 2

1. Select which day appointment to display from date time picker.

2. Click Today button to go back to today date.

3. Double click on column that has record to edit the record.

4. Double click on blank column to add new appointment record.

5. Click Cancel button to exit the page.

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Add New Appointment

2 3

1. Enter new appointment details.

2. Click Add button to add the new appointment into database.

3. Click Cancel button to cancel add new appointment.

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Edit/Delete Appointment Record

3 4

5
2

1. Enter the appointment details.

2. Click Save button to update the appointment details into database.

3. Click Delete button to delete the appointment record from database.

4. Click Cancel button to cancel edit appointment.

5. Click Follow Up button to go to Add New Queue page.

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Patient Queue Management

3 4

5 2

1. List of Queue. Double click on record to edit the queue record.

2. Click Add button to add new record into queue list.

3. Click Edit button to edit selected queue record.

4. Click Cancel button to exit Patient Queue page.

5. Click Clear All Queue Record button to remove all the queue record from database.

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Add New Queue Record

2 3

1. Enter new queue details.

2. Click Add button to add the new queue into database.

3. Click Cancel button to cancel add new queue.

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Edit/Delete Queue Record

3 4 7

8
2

1. Enter the queue details.

2. Click Save button to update the queue details into database.

3. Click Delete button to delete the queue record from database.

4. Click Cancel button to cancel edit queue.

5. Click Go button to go current patient profile.

6. Click View Dispensary Report button to view current visit’s dispensary report.

7. Click Print Patient MC Button to go to print patient MC page.

8. Click Print Payment Receipt button to print current visit’s payment receipt.

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Print Patient Medical Certificate (MC)

2 3

1. Enter MC detail.

2. Click Print button to print the MC.

3. Click Cancel button to cancel print MC.

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Patient Visit History

1 2

1. List of patient visit history.

2. Click New Visit button to add new visit record.

3. Click View Visit button to view and edit the selected visit record.

4. Click View Dispensary Report button to view selected visit record’s dispensary

report.

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Add New Patient Visit Record

4 5

3 7

1. Enter new visit details.

2. List of prescription. Double click on record from list to edit the prescription record.

3. Click Add Medicine button to add medicine into prescription.

4. Click Add Treatment button to add treatment into prescription.

5. Click Remove button to remove prescription item from prescription.

6. Click Add Visit button to add the new visit into database.

7. Click Cancel button to cancel add new visit.

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Edit/Delete Patient Visit Record

4 5

3
7 8

1. Enter visit detail.

2. List of prescription. Double click on record from list to edit the prescription record.

3. Click Add Medicine button to add medicine into prescription.

4. Click Add Treatment button to add treatment into prescription.

5. Click Remove button to remove prescription item from prescription.

6. Click Save button to update the visit into database.

7. Click Delete Visit button to delete visit record from database.

8. Click Cancel button to cancel edit visit.

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Add Medicine to prescription

1. Enter search criteria to filter the medicine list.

2. Select a medicine as prescription by double click a medicine from list.

3. Enter new prescription details.

4. Click Add button to add new prescription into database.

5. Click Cancel button to cancel add new prescription.

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Edit/Delete Prescription Record

5 6

1. Enter search criteria to filter the medicine list.

2. Change medicine by double click a medicine from list.

3. Enter prescription details.

4. Click Save button to update prescription details into database.

5. Click Cancel button to cancel edit prescription.

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