GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Chapter 4 Maintenance
Part 1 Failure Code Table
1 System Failure Code Table
Inquiry method of malfunction display: combine division number and content number to check the
corresponding malfunction.
Indoor:
Error Code Content Error Code Content
Malfunction of lower water temperature
L0 Malfunction of IDU d2
sensor of water tank
Malfunction of ambient temperature
L1 Protection of indoor fan d3
sensor
Malfunction of entry-tube temperature
L2 Auxiliary heating protection d4
sensor
Malfunction of exit-tube temperature
L3 Water-full protection d6
sensor
Abnormal power supply for wired
L4 d7 Malfunction of humidity sensor
controller
L5 Freeze prevention protection d8 Malfunction of water temperature sensor
L7 No main IDU d9 Malfunction of jumper cap
L8 Power supply is insufficient dA Web address of IDU is abnormal
For single control over multiple units,
L9 dH PCB of wired controller is abnormal
number of IDU is inconsistent
For single control over multiple units, Setting capacity of DIP switch code is
LA dC
IDU series is inconsistent abnormal
Malfunction of air outlet temperature
LH Alarm due to bad air quality dL
sensor
LC IDU is not matching with outdoor unit dE Malfunction of indoor CO2 sensor
Malfunction of upper water temperature
LL Malfunction of water flow switch dF
sensor of water tank
Rotation speed of EC DC water pump is Malfunction of backwater temperature
LE dJ
abnormal sensor
Malfunction of inlet tube temperature
LF Malfunction of shunt valve setting dP
sensor of generator
Setting of functional DIP switch code is Malfunction of drainage pipe
LJ dU
wrong temperature sensor of generator
LP Zero-crossing malfunction of PG motor db Debugging status

Malfunction of solar power temperature

LU for one-to-more unit of heat recovery dd
sensor
system
d1 Indoor PCB is poor dn Malfunction of swing parts

Outdoor:
Error Code Content Error Code Content
Current sensor of compressor 1 is
E0 Malfunction of ODU FH
abnormal
Current sensor of compressor 2 is
E1 High-pressure protection FC
abnormal
Current sensor of compressor 3 is
E2 Discharge low-temperature protection FL
abnormal
Current sensor of compressor 4 is
E3 Low-pressure protection FE
abnormal
E4 High discharge temperature protection of FF Current sensor of compressor 5 is

122
GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Error Code Content Error Code Content

compressor abnormal
Current sensor of compressor 6 is
J0 Protection for other modules FJ
abnormal
J1 Over-current protection of compressor 1 FP Malfunction of DC motor
Malfunction of casing top temperature
J2 Over-current protection of compressor 2 FU
sensor of compressor 1
Malfunction of casing top temperature
J3 Over-current protection of compressor 3 Fb
sensor of compressor 2
Malfunction of exit tube temperature
J4 Over-current protection of compressor 4 Fd
sensor of mode exchanger
Malfunction of inlet tube temperature
J5 Over-current protection of compressor 5 Fn
sensor of mode exchanger
Malfunction of outdoor ambient
J6 Over-current protection for compressor 6 b1
temperature sensor
Malfunction of defrosting temperature
J7 Gas-mixing protection of 4-way valve b2
sensor 1
Malfunction of defrosting temperature
J8 High pressure ratio protection of system b3
sensor 2
Malfunction of liquid temperature sensor
J9 Low pressure ratio protection of system b4
of sub-cooler
Malfunction of gas temperature sensor
JA Protection because of abnormal pressure b5
of sub-cooler
Malfunction of inlet tube temperature
JC Water flow switch protection b6
sensor of vapor liquid separator
Protection because high pressure is too Malfunction of exit tube temperature
JL b7
low sensor of vapor liquid separator
JE Oil-return pipe is blocked b8 Malfunction of outdoor humidity sensor
Malfunction of gas temperature sensor
JF Oil-return pipe is leaking b9
of heat exchanger
Malfunction of oil-return temperature
P0 malfunction of driving board of compressor bA
sensor 1
Driving board of compressor operates
P1 bH Clock of system is abnormal
abnormally
Voltage protection of driving board power Malfunction of inlet tube temperature
P2 bE
of compressor sensor of condenser
Reset protection of driving module of Malfunction of outlet tube temperature
P3 bF
compressor sensor of condenser
High-pressure sensor and low-pressure
P4 Drive PFC protection of compressor bJ
sensor are connected reversely
Over-current protection of inverter Malfunction of temperature sensor of
P5 bP
compressor oil-return 2
Drive IPM module protection of Malfunction of temperature sensor of oil
P6 bU
compressor return 3
Malfunction of drive temperature sensor of Malfunction of temperature sensor of oil
P7 bb
compressor return 4
Drive IPM high temperature protection of
P8 H0 Malfunction of driving board of fan
compressor
Desynchronizing protection of inverter
P9 H1 Driving board of fan operates abnormally
compressor
Malfunction of drive storage chip of Voltage protection of driving board
PA H2
compressor power of fan
High-volta
PH H3 Reset protection of driving module of fan
drive DC bus bar
Malfunction of current detection circuit
PC H4 Drive PFC protection of fan
drive of compressor
Low voltage protection for DC bus bar of
PL H5 Over-current protection of inverter fan
drive of compressor
PE Phase-lacking of inverter compressor H6 Drive IPM module protection of fan
PF Malfunction of charging loop of driven of H7 Malfunction of drive temperature sensor

123
GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Error Code Content Error Code Content

compressor of fan
Drive IPM high temperature protection of
PJ Failure startup of inverter compressor H8
fan
AC current protection of inverter Desynchronizing protection of inverter
PP H9
compressor fan
AC input voltage of drive of inverter Malfunction of drive storage chip of
PU HA
compressor inverter outdoor fan
High-
F0 Main board of ODU is poor HH
bus bar
Malfunction of current detection circuit of
F1 Malfunction of high-pressure sensor HC
fan drive
Low voltage protection of bus bar of fan
F3 Malfunction of low-pressure sensor HL
drive
Malfunction of discharge temperature
F5 HE Phase-lacking of inverter fan
sensor of compressor 1
Malfunction of discharge temperature
F6 HF Malfunction of charging loop of fan drive
sensor of compressor 2
Malfunction of discharge temperature
F7 HJ Failure startup of inverter fan
sensor of compressor 3
Malfunction of discharge temperature
F8 HP AC current protection of inverter fan
sensor of compressor 4
Malfunction of discharge temperature
F9 HU AC input voltage of drive of inverter fan
sensor of compressor 5
Malfunction of discharge temperature
FA
sensor of compressor 6

Debugging:
Error Code Content Error Code Content
Alarm because ODU quantity is
U0 Preheat time of compressor is insufficient C6
inconsistent

U2 C7 Abnormal communication of converter

code/jumper cap
U3 Power supply phase sequence protection C8 Emergency status of compressor
U4 Refrigerant-lacking protection C9 Emergency status of fan
Wrong address for driving board of
U5 CA Emergency status of module
compressor
U6 Alarm because valve is abnormal CH Rated capacity is too high
U8 Malfunction of pipeline for IDU CC No main unit
The matching ratio of rated capacity for
U9 Malfunction of pipeline for ODU CL
IDU and ODU is too low
Communication malfunction between
UC Setting of main IDU is succeeded CE
mode exchanger and IDU
Emergency operation DIP switch code of
UL CF Malfunction of multiple main control units
compressor is wrong
Address DIP switch code of system is
UE Charging of refrigerant is invalid CJ
shocking
Identification malfunction of IDU of mode
UF CP Malfunction of multiple wired controller
exchanger
Communication malfunction between Communication malfunction between
C0 CU
IDU and the receiving lamp
Communication malfunction between
C2 main control and inverter compressor Cb Overflow distribution of IP address
driver
Communication malfunction between Communication malfunction between
C3 Cd
main control and inverter fan driver mode exchanger and ODU
Malfunction of network for IDU and ODU
C4 Malfunction of lack of IDU Cn
of mode exchanger
Alarm because project code of IDU is Communication malfunction of mode
C5 Cy
inconsistent exchanger

124
GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Status:
Error Code Content Error Code Content
A0 Unit waiting for debugging Ay Shielding status
Refrigerant recovery operation of
A2 n0 SE operation setting of system
after-sales
A3 Defrosting n3 Compulsory defrosting
Limit setting for max. capacity/output
A4 Oil-return n4
capacity
Compulsory excursion of engineering
A6 Heat pump function setting n5
code of IDU
A7 Quiet mode setting n6 Inquiry of malfunction
A8 Vacuum pump mode n7 Inquiry of parameters
AH Heating n8 Inquiry of project code of IDU
AC Cooling n9 Check quantity of IDU on line
AL Charge refrigerant automatically nA Heat pump unit
AE Charge refrigerant manually nH Heating only unit
AF Fan nC Cooling only unit
AJ Cleaning reminding of filter nE Negative code
Debugging confirmation when starting up
AP nF Fan model
the unit
High temperature prevention when
AU Long-distance emergency stop nJ
heating
Eliminate the long-distance shielding
Ab Emergency stop of operation nU
command of IDU
Ad Limit operation nb Bar code inquiry
Length modification of connection pipe
An Child lock status nn
of ODU

Note: Previous faults in the system can be queried on the main board of the ODU and
commissioning software. See n6 Fault Enquiry of the ODU or enquiry function of the commissioning
software for the method.

125
GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Part 2 Exception and Troubleshooting

2 Exception Analyzing and Troubleshooting
2.1 Form analyzing
2.1.1 Control
Fault
Fault Possible reasons Solution
code
1.The clock chip on the main
Faults in the ODU's
board is damaged.
main board (such 1.Replace the small CPU board.
2.The memory chip on the main
F0 as memory and 2.Replace the control board.
board is damaged.
address chip 3.Replace the control board.
3.The address chip on the main
exceptions)
board is damaged.
1.The constant-frequency
1.If the compressor is not started, check if the AC
Faults in the compressor is not started.
contact is closed. If not, replace the AC contact.
constant frequency 2.The current detection board is
FC If the connection is loose, reconnect it;
compressor's faulty.
2.Replace the current detection board.
current sensor 3.The main board's detection
3.Replace the main board.
circuit is faulty.
Wrong outdoor
1.The capacity code is wrong. 1.Modify the capacity code setting.
U2 capacity code
2.The dial component is faulty. 2.Replace the main board.
setting
1.The three-phase power cable is
Power phase
not connected correctly. 1.Check connection of the power cable.
U3 sequence
2.The main board's detection 2.Replace the control board.
protection
circuit is faulty.
Wrong emergency 1.The dial setting is wrong. 1.Modify the dial setting.
UL
operation dial code 2.The dial component is faulty. 2.Replace the main board.
If C0 is not displayed on the control board of the
ODU, check the network between the IDU and
communicator. If C0 is displayed, check the
network between the IDUs and ODUs and
1.The communication cable is not between the IDU and communicator as follows:
connected. 1)Check if the cables connecting the control board
Communication
2.The communicator is of the ODU and the IDU and connecting the IDU
failure between
disconnected. and communicator are loose. If yes, reconnect them;
C0 indoor and ODUs
3.The communication cable is 2)Check if the cables connecting the control board
and IDU's
poorly connected. and IDU and connecting the IDU and
communicator
4.The communicator controller is communicator are broken. If yes, replace the
faulty. cables;
3)Check the contact of the communication cables;
4)Replace the control board. If the fault is solved,
the control board is faulty. Replace the IDU. If the
fault is solved, the IDU is faulty.
1)Check if the cable connecting the control board
and the compressor's drive board is loose. If yes,
1.The communication cable is not reconnect it;
Communication connected. 2)Check if the cable connecting the control board
failure between 2.The communicator is and compressor's drive board is broken. If yes,
C2 main control board disconnected. replace the cable;
and inverter 3.The communication cable is 3)Check the contact of the communication cable
compressor drive poorly connected. connecting the control board and compressor's
4.The communicator is faulty. drive board;
4)Replace the control board. If the fault is solved,
the control board is faulty. Replace the

126
GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Fault
Fault Possible reasons Solution
code
compressor's drive board. If the fault is solved, the
compressor's drive board is faulty.
1)Check if the cable connecting the fan's drive
board and the compressor's drive board is loose. If
yes, reconnect it;
1.The communication cable is not 2)Check if the cable connecting the fan's drive
Communication connected. board and compressor's drive board is broken. If
failure between 2.The communicator is yes, replace the cable;
C3 main control board disconnected. 3)Check the contact of the communication cable
and variable 3.The communication cable is connecting the fan's drive board and compressor's
frequency fan drive poorly connected. drive board;
4.The communicator is faulty. 4)Replace the control board. If the fault is solved,
the control board is faulty. Replace the fan's drive
board. If the fault is solved, the fan's drive board is
faulty.
1. Check the number of online indoor units through
outdoor unit and compare it with the number of
indoor units that are actually installed. Confirm the
number of missing indoor units.
2. Check whether all the indoor units are
power-connected. If some are not, connect them
to power. If power connection is fine, check further
whether there is any indoor unit that fails to display
1.Some indoor units in the system
on wired controller or receiver board. If such
are not power-connected.
indoor unit exists, it means its main board is
2.Communication wires of some
abnormal and needs to be replaced. If everything
Malfunction of lack indoor units in the system are
C4 said above is confirmed OK, continue to check
of indoor unit disconnected or have loose
according to step 3.
contact.
3. The missing indoor units will display error C0
3.Controllers of some indoor units
on wired controller or receiver board. Check the
in the system are abnormal.
communication wire of the missing indoor unit
whether it is disconnected or has loose contact. If
yes, connect the communication wire tightly. If
communication wire is OK, check whether it is
connected reversely. Power on the indoor unit
again and see if error C0 occurs. If C0 is
displayed, it means main board is abnormal and
needs to be replaced.
Indoor unit project
1.Project numbers conflict with 1.Change conflicting project numbers and ensure
C5 number conflict
each other. that no IDU's project number is repeated.
warning
1.Communication cables between
ODUs are loose.
Outdoor unit 1.If the communication cable is loose, reconnect it;
2.Communication cables between
number 2.If the communication cable is broken, replace it;
C6 ODUs are broken.
inconsistency 3.Check contact of the communication cable;
3.Communication cables between
warning 4.Replace the control board.
ODUs are poorly connected.
4.The control board is faulty.
The SA8 dial switch of the ODU is
1.Switch the SA8 dial switch of an ODU to 00;
not switched to 00.
CC No controlling unit 2.Replace the control board or switch an ODU's
The SA8 dial switch of the ODU is
SA8 dial switch to 00.
faulty.
SA8 dial switches of multiple
1.Leave one SA8 dial switch unchanged, while
Multiple controlling ODUs are switched to 00.
CF switch all the other dial switches to 11;
units Dial switches of multiple ODUs
2.Replace the control board.
are faulty.
The master IDU is powered off. Check if the master IDU is powered on. If yes,
L7 No master IDU
The communication of the master replace the main board;

127
GREE GMV5E DC INVERTER VRF UNITS SERVICE MANUAL

Fault
Fault Possible reasons Solution
code
IDU fails. Check the contact of the communication cable of
The main board of the master IDU the master IDU. If no communication failure (C0) is
is faulty. reported, replace the main board.
No master IDU is set in the Replace the IDU's main board and reset the
system. master IDU.
Set the master IDU.

Note: Solution of C5 fault when multiple cooling systems are controlled in a centralized way
When multiple cooling systems are controlled in a centralized way, the C5 fault, i.e. project number
conflict, may occur on different cooling systems. In such case, set project numbers of each system and
solve the fault as follows:
1) Project number conflict:
When multiple systems are controlled in a centralized way, if two or more IDUs share the same
project number, the engineer number conflict occurs. In that case, IDUs cannot be switched to varied
modes or be turned on or off. The whole device cannot be started before the conflict is solved. The
commissioning software will show the following page:

Figure 1

128