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My Resumẽ IBE: Educational Qualifications

This resume is for Maureen Sonia Ibe, a female born in October 1974. She currently works as a HelpDesk/Customer Service Officer for FMX Integrated Ltd., a contractor for Nigeria LNG Ltd. She has worked in this role since 2014. Prior to this, she held roles as a HelpDesk/Admin Support for Candix Engineering Ltd. and an Information Officer for the World Bank office in Nigeria. Her objective is to work for an organization that emphasizes recent developments and uses her skills to build an efficient service. She has education qualifications including an HND and OND in Computer Science. She provides three referees and lists hobbies of surfing the internet

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Sonia Maureen
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1K views

My Resumẽ IBE: Educational Qualifications

This resume is for Maureen Sonia Ibe, a female born in October 1974. She currently works as a HelpDesk/Customer Service Officer for FMX Integrated Ltd., a contractor for Nigeria LNG Ltd. She has worked in this role since 2014. Prior to this, she held roles as a HelpDesk/Admin Support for Candix Engineering Ltd. and an Information Officer for the World Bank office in Nigeria. Her objective is to work for an organization that emphasizes recent developments and uses her skills to build an efficient service. She has education qualifications including an HND and OND in Computer Science. She provides three referees and lists hobbies of surfing the internet

Uploaded by

Sonia Maureen
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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My RESUMẼ As at March 2021

SURNAME: IBE
OTHER NAMES: MAUREEN SONIA
GENDER: FEMALE
DATE of BIRTH: Oct 28, 1974.
MARITAL STATUS: SINGLE
c
CONTACT ADDRESS: /o HUMAN RESOURCES DIV.
NIGERIA LNG LTD
4th Floor, C & C Towers
Plot 1684 Sanusi Fafunwa Street,
Victoria Island, Lagos.
Personal E-mail: [email protected]

Cell phone: +234-806-068-0840


CAREER OBJECTIVE
In my present position, I deal with a wide range of everyday situations- everything from managing customer service requests to
resolving complex maintenance issues. I love my work- It’s a really gratifying experience that I enjoy. My career objective is to
work in the “nucleus” of a modern organization that places emphasis on being on top of recent development/advances, and to use
my organizational skills to build up an efficient service.
EDUCATIONAL QUALIFICATIONS:
1. HND in Comptuer Science
Ken Saro-Wiwa Polytechnic, Bori, Rivers state. November 2021.
2. OND in Computer science [Upper Credit]
Ken Saro-Wiwa Polytechnic, Bori, Rivers state. November 2018.
3. Senior School Certificate.
Jeomax Commercial Secondary School, Elekahia, Port Harourt, Rivers State.xxxxxx
TRAINING PROGRAMS:
 Customer Service and Relationship Management- Lagos- Feb 07 to 08, 2007
 Training on Computerized Maintenance Management System (CMMS) and Applications
SKILLS, EXPERIENCE & COMPETENCE:
 Organizational awareness and ability to gather and use critical information to achieve goals.
 Knowledge management abilities, analytical and conceptual thinking skills.
 Organization of work effectively to achieve results.
 Drive, tenacity, initiative and decision making capacity.
 Ability to work effectively with others, supporting others, influencing others
 Inter–personal awareness and effective communications/negotiation skills.
 Ability to manage self, managing emotions and respect for others.
 Ability to lead others by motivating, developing, delegating, and taking charge when necessary.
 Ability to apply specific job skills effectively toward resolving and achieving results
 Well versed in new information and communication technologies.

WORK HISTORY
PRESENT POSITION:- HelpDesk/Customer Service Officer 2014 till date
FMX Integrated Ltd. (contractor to Nigeria LNG Ltd).
Job Description:-
 Engage with Internal/External customers to improve company image
 Be the voice and ear for corporate management to Internal/External customers.
 Nurture and maintain a cordial relationship with Media practitioners
 Assist to produce communication products targeted at clients, stake holders and government officials.
 Assist in Research, collect and analyze data; prepare training schedules and reports using database programming
techniques.
 Encourage a Workplace Learning culture through Learning Centers.
 Facilitate and Deliver Media events.

PREVIOUS POSITIONS
HelpDesk/Admin Support
Candix Engineering Ltd.
 Managed the Information Centre, and provided Information to the public on World Bank
projects.
 Economic Intelligence, keeping World Bank staff abreast of developments in the Economy
 Produced ‘INSIGHT’ the Newsletter of the World Bank office.
 Designed and distribute media advisories, press releases and other IEC materials.
 Maintained and update information on the Bank’s projects database.
 Maintained records of “World Bank-In-The-News” in the Media monitoring database.
 Retrieved general & specific information about Nigeria Government policy/legislation.
 Monitored media reports of National relevance, and evaluated same for Bank’s use.
 Facilitated meetings and workshops; engaged with Media, CSOs, State & Federal Legislature,
etc.
 Carried out several other functions for the benefit of the World Bank, as directed by Supervisor.

HOBBIES
During weekends/public holidays; I like to- Surf the Internet, Meet People, Read Novels, Travel, Play Chess, Watch Sci-Fi
Movies, Play Computer Games, Nature Photography, & Swim.

REFEREES:
Mr. Solomon Oladapo Mr. Felix Azubuike Mr. Kingsley K. Ajagbonwu
Senior Library Associate Library Manager Director of Production
IITA [Library & Doc center] Nigerian Accounting Standards Board Media Magix Ltd.
Oyo road, Idi-Ose, Ibadan. 3rd Floor, Elephant Cement House, No 10, Sologun street,
Tel- +234-2-2412626 (ext 2366) Alausa, PO Box 10968, Ikeja, Lagos. off Oladimeji, Aguda- Surulere.
E-mail: [email protected] E-mail: [email protected] E-mail: [email protected]

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