Services & Organisation

Committee
11 December 2018
Attachment 1 to Item 16

Asset Management Plan

Road Infrastructure

December 2018
Revision 1.0
Table of Contents
1. Executive Summary ............................................................................................................. 3
2. Introduction .......................................................................................................................... 4
2.1 Asset Management Plan Definition and Purpose...................................................... 4
2.2 Scope ....................................................................................................................... 4
2.3 Road infrastructure................................................................................................... 4
2.4 Road infrastructure Asset Management Objectives .................................................. 5
2.5 Levels of Service ...................................................................................................... 5
2.6 Legislative & Standards Requirements..................................................................... 6
2.7 Current Levels of Service ......................................................................................... 6
2.8 Measured Levels of Service ..................................................................................... 7
3. Future Demand .................................................................................................................... 7
3.1 Demand Drivers ....................................................................................................... 7
3.2 Demand Impacts on Assets...................................................................................... 8
3.3 Climate Change Adaptation...................................................................................... 8
4. Lifecycle Management Plan ................................................................................................ 9
4.1 Assets ...................................................................................................................... 9
4.2 Asset Valuation ........................................................................................................ 9
4.3 Asset Condition ...................................................................................................... 10
4.4 Road infrastructure Operations & Maintenance Plan .............................................. 14
4.5 Asset Renewals ..................................................................................................... 15
4.6 Capital Upgrades and New Assets ......................................................................... 16
4.7 Capitalisation of Assets .......................................................................................... 17
4.8 Disposal and Replacement of Assets ..................................................................... 18
5. Risk Management .............................................................................................................. 19
5.1 Critical Assets ........................................................................................................ 19
5.2 Risk Assessment.................................................................................................... 19
6. Financial Summary ............................................................................................................ 20
6.1 Financial Statements and Projections .................................................................... 20
6.2 Funding Strategies ................................................................................................. 20
6.3 Budget Forecasts ................................................................................................... 20
7. Plan Improvement and Monitoring ................................................................................... 22
7.1 Status of Asset Management Practices .................................................................. 22
7.2 Improvement Program............................................................................................ 22
7.3 Monitoring and Review Processes for the Asset Management Plan ....................... 23
7.4 Asset Management Effectiveness .......................................................................... 23
1.1 SEALED ROADS - SERVICE LEVEL CATALOGUE .............................................. 24
8. ANNEX A: Levels of Service ............................................................................................ 24
1.2 GRAVEL ROADS - SERVICE LEVEL CATALOGUE.............................................. 27

Asset Management Plan: Roads Infrastructure Page 1

 1.3 CARPARKS - SERVICE LEVEL CATALOGUE ...................................................... 29
1.4 LANDSCAPES & MOWING - SERVICE LEVEL CATALOGUE .............................. 31
1.5 TRAFFIC MANAGEMENT - SERVICE LEVEL CATALOGUE ................................ 34
1.6 PUBLIC TRANSPORT INFRASTRUCTURE -SERVICE LEVEL CATALOGUE...... 37
9. ANNEX B: Road Infrastructure Stakeholders .................................................................. 40
10. ANNEX C: Document Management .................................................................................. 41
11. ANNEX D: Reseal Program .............................................................................................. 42

Asset Management Plan: Roads Infrastructure Page 2

1. Executive Summary
Noosa Council is responsible for a diverse and extensive range of community assets which
represents a major investment over many years. To fulfil its objectives in delivering a variety of
services to the community, Council must ensure that the assets supporting these services are
managed in a way that guarantees an optimal balance of cost, risk and performance.

Council’s road infrastructure plays a vital role in connectivity of the 867km road network (both 670km
sealed and 197km unsealed roads) across the Noosa Shire. There are in excess of 38,000 financial
road infrastructure assets on Council’s register considered in this Asset Management Plan (AMP).
The road infrastructure assets have a current replacement value of $420m, equating to
approximately 43% of Council’s financial assets.

Operational and maintenance activities are fundamental for the ongoing management of the road
infrastructure; it is considered an investment not a liability. The road infrastructure assets rely on
operational and maintenance costs for the serviceability of the assets identified in this plan. These
activities are a significant annual investment that directly influence the potential for road
infrastructure assets to reach its intended service life. The ongoing development of asset knowledge
through asset inspections, improved maintenance activities, subsequent defect monitoring and
repairs are fundamental in developing sustainable intervention levels for renewals and replacement
of road infrastructure assets.

The operational and maintenance expenses for road infrastructure make up approximately 14% of
the $90m annual budget. The capital works program fluctuates from year to year, however, the
proposed 2018/19 capital works program the capital investment of $6.9m for road infrastructure
equates to 23% of the $29.5m capital works program.

The mitigation of risks is fundamental in the management of road infrastructure assets for Council to
make informed decisions. With the focus placed on consistent cyclical inspections across all road
infrastructure assets and condition data accurately recorded in the Technology One - asset
management system (T1). This will be achieved by reconciling financial asset data, GIS data and
inspection data to have a single point of truth for all road infrastructure assets.

This road infrastructure asset management plan (AMP) meets the objectives of the Noosa Corporate
Plan. Key focus areas under the Corporate Plan’s Theme 4: Long term planning for Noosa Shire –
includes: undertaking long term financial sustainability planning identifying asset management
outcomes and establishing functional Asset Management Plans for all Council asset classes. These
focus areas have been a major driver in the development of this AMP. The road infrastructure AMP
provides the relevant information and organisational activities to ensure the organisational objectives
for asset management have been achieved and that the pathway for continual improvement across
all management activities for road infrastructure has been established. The provision of road
infrastructure is, therefore, a significant pillar of the infrastructure services provided by Council.

Asset Management Plan: Roads Infrastructure Page 3

2. Introduction
2.1 Asset Management Plan Definition and Purpose
“Documented information that specifies the activities, resources and timescales required for an
individual asset, or a grouping of assets, to achieve the organisation’s asset management
objectives.”1

The purpose of the road infrastructure asset management plan is to define the whole of life activities
associated with operating and maintaining of road infrastructure for the Noosa Community. The plan
identifies the assets and the levels of service to meet the expectations of the Noosa Community. A
key outcome of the asset management plan is the identification of the current state of the asset
conditions and the development of renewal and maintenance plans. Importantly, the identification of
future costs and potential risks to the assets that support the service for operating road infrastructure
is fundamental in achieving the asset management objectives for Noosa Council.

2.2 Scope
The scope of this asset management plan is to ensure the road infrastructure meets, demonstrates
and incorporates the following key asset management objectives:

• A description of assets and the services provided;

• Links to Councils long term financial plan through:
o An asset renewal program reflecting Council’s Capital works program.
o A maintenance program.
• Levels of service and demand are identified and determined.
• The assets are identified with a condition.
• Life cycle costs are addressed.
• Long-term cash-flow requirements are forecasted for asset renewals, maintenance and
operations.
• Asset rationalisation and disposal is addressed.
• The risk management activities associated with the road infrastructure.

2.3 Road infrastructure

There are many different asset types within the road infrastructure asset management plan, with
various units of measurement. These assets included in this AMP are summarised below:
o 670km Sealed roads
o 197km Gravel roads
o 11,049 Signage assets
o 2,160m Road barriers
o 1,038 Road furniture
o 243 Bus stops
o 143 Carparks
o 21 Retaining walls
o 6,017m Kerb & Channel
o 58m Stormwater (sub soil drainage)
o 18 Lighting assets
o 17 Waste assets

1 ISO 55000:2014 (3.3.3) Asset Management – Overview, principles and terminology

Asset Management Plan: Roads Infrastructure Page 4

Road infrastructure assets are critical infrastructure to Noosa’s transportation network with the
primary function of maintaining connectivity of council’s sealed and unsealed road network. This
asset management plan (AMP) consolidates Councils available data and analysis on the road
infrastructure assets. It also presents the output of how systematic approaches are applied by
Council to optimally balance cost, risk and performance. This is essential to meet forecasted demand
and the levels of service required.

2.4 Road infrastructure Asset Management Objectives

The AM objectives detailed in the AMP include:
• A consolidated asset register that identifies:
o Asset description;
o Asset condition;
o Useful life and renewal dates; and
o Replacement costs.
• The levels of service provided by road infrastructure to the Noosa Community;
• Current and future maintenance expenditure;
• Identifying any future demand forecasts for the road infrastructure;
• Identifying any legislative considerations necessary in the management of the road
infrastructure;
• Documenting the financial forecasts for the road infrastructure;
• Identifying all risks and opportunities related to management of the road infrastructure; and
• Documentation of any future actions identified to improve the asset management objectives of
the road infrastructure.

2.5 Levels of Service

The levels of service that are currently being maintained for Council’s road infrastructure are aligned
to the Corporate Plan and Branch Plan objectives. The continuous development and implementation
of the asset management objectives that include good asset governance and asset knowledge are
also aligned to the Corporate Plan objectives. The service delivery is provided internally with external
specialists and technical consultants engaged as required.

Any changes in the levels of service to the road infrastructure will be required to demonstrate the
benefit and be approved by Council. Changes in levels of service should be addressed through the
asset management governance framework prior to the approval by Council.

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2.6 Legislative & Standards Requirements
The legislative and Standards requirements relative to road infrastructure are:
• AS 1742 - Manual of uniform traffic control devices
• Australian and Queensland Road Rules
• AUSTROADS publications
• IPWEA Standards
• RPEQ Certification
• AP-23/94 Waterway Design: A Guide to the Hydraulic Design of Road infrastructure, Culverts
& Floodways.

2.7 Current Levels of Service

The current levels of service for road infrastructure is to ensure connectivity of council’s sealed and
unsealed road network. Council’s road infrastructure assets are designed and constructed to suit the
hierarchy of the road network and determines the levels of service. The overall management of
Council’s road infrastructure are in accordance with the Austroads Guidelines and the various
Australian Standards that support the specific asset types of the road infrastructure.

Regular inspections are critical to the management of road infrastructure and the inspections
undertaken by Council, and by third party providers will meet the standards and statutory
requirements to ensure all assets remain safe to all users of Council’s roads. The scheduled
maintenance activities will be within the defined timeframes to ensure that all potential or identified
defects are rectified.

Levels of service must be readily measurable and preferably from available data sources. Each level
of service should be stated in terms of appropriateness and understood by the community for whom
the service is provided. The levels of service in this AMP are intended to:

• Measure of the effectiveness of this AMP;

• Inform the Noosa community of the proposed type and level of service to be offered by Council;
• Assist with identification of the expenditure and benefits of the Noosa Council services being
offered;
• Inform the Noosa community to assess the affordability and suitability of the Noosa Council
services being offered;
• Provide focus for the development of future road infrastructure asset management strategies;
• Provide guidance for current and future services to be offered; and
• Define the specific levels of service provided by Noosa Council.

The levels of service outlined in this road infrastructure AMP are also aligned to:
• Statutory, legislative and relevant code requirements.
• Information obtained from asset condition assessments and maintenance analysis; and
• Noosa Council’s Corporate Plan.
The levels of service have been catalogued and are located at Annex A.

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2.8 Measured Levels of Service
To demonstrate the levels of service of the road infrastructure assets, Noosa Council undertook an
exercise to define the service outputs of the road infrastructure assets. These service outputs are
tabled at Annex A. The service output documents are to be utilised to inform responsible staff of their
obligations in maintaining the current levels of service. When targets are not achieved, they should
be escalated and reported through the Asset Management Governance Framework.

There are six separate service catalogues developed that relate to road infrastructure assets and
these include:

• Sealed roads
• Gravel roads
• Landscape & Mowing
• Carparks
• Traffic Management
• Public Transport Infrastructure

3. Future Demand
3.1 Demand Drivers
There is currently an inconsistent approach of demand management applied to the management of
the road infrastructure through the monitoring of the asset conditions, behavioural change (alternate
modes of transport) and traffic volumes. Traffic congestion and safety are key demand drivers on
the current and future levels of serviceability for road infrastructure. Significant changes in the
monitoring of these activities should act as an indicator to reviewing demand management for a
specific road infrastructure. It is Council Policy that any change in the level of service due to demand
is reported to Council in accordance with current guidelines and practices.

The major drivers of capital upgrade for road infrastructure will be:
• external funding opportunities to improve trunk networks,
• risk management – including road safety,
• changes in traffic volumes and vehicle types,
• climate change adaptation,
• transport modal/behaviour change,
• transport strategy initiatives,
• Flood mitigation,
• changes in technologies,
• Impacts on operational and maintenance activities.

The various and regular road infrastructure inspection programs will act as a trigger for any need to
improve on preventative maintenance activities to preserve the life of the assets.

In addition, the development of a gravel road upgrade program and a sealed road reconstruction
program will determine the priority of upgrade works required on these assets into the future.

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3.2 Demand Impacts on Assets
There are particular areas of Council’s road network that are sensitive to congestion at various times.
During weekday morning and afternoon peak hour there is congestion in the proximity of the school
precincts. During peak holiday periods congestion is common around the major recreation areas.
The congestion is placing a demand for improvement to the road assets in each of the above areas.

In response to the demand in the peak holiday areas Council is currently trialling a management
approach through alternative transport modes and travel initiatives through the development of the
Noosa Council Transport Strategy. In response to the demand in the school zone areas Council has
commenced planning to undertake travel initiatives through the Transport Strategy.

Other demand impacts on the road network relate to periods of scheduled closures for asset
repairs/refurbishment or maintenance works. These scheduled activities should ideally be
undertaken outside of the peak traffic periods (Christmas to Easter) where vehicle movements on
our road network is most prevalent. Where practical, night works for scheduled maintenance and
capital works may be necessary to reduce the impacts on parts of the road transport network.

3.3 Climate Change Adaptation

Climate Change Adaptation initiatives will be another demand driver that will affect assets that are
located in coastal and foreshore areas. Consideration for tidal surge, rising sea levels and erosion
must be taken into consideration for future upgrades for those affected assets. Those assets can be
identified in the new coastal hazard layers created as part of Council’s development of a Climate
Change Adaptation Plan and viewed on Intramaps. They are located in the Development
Assessment module, under the ‘Coastal Hazards’ folder. Consultation with Council’s Program
Coordinator - Climate Change Adaptation should be undertaken for any assets within these zones.

Asset Management Plan: Roads Infrastructure Page 8

4. Lifecycle Management Plan

4.1 Assets
Council’s road infrastructure plays a vital role in connectivity of the 680km road network (both sealed
and unsealed roads) across the Noosa Shire. There are many different asset types within the road
infrastructure asset management plan, with various units of measurement.

These assets included in this AMP are summarised below:

o 670km Sealed roads

o 197km Gravel roads
o 11,049 Signage assets
o 2,159m Road barriers/Guardrails
o 1,034 Road furniture
o 242 Bus stops
o 122 Carparks
o 6,000m Kerb & Channel
o 58m Stormwater (sub soil drainage)
o 18 Lighting Assets
o 17 Waste assets

4.2 Asset Valuation

The value of the Road Infrastructure Assets, at the end of the financial year 2016/2017 for the
purposes of this AMP is summarised below.

Current Asset Accumulated Written Down

2018
Cost Depreciation Value

Roads - Formation $ 105,008,918 $ - $ 105,008,918

Roads - Sub Base $ 64,517,362 $ - $ 64,517,362
Roads - Base $ 54,436,557 $ 14,957,017 $ 39,479,540
Roads - Surface $ 64,093,189 $ 32,188,059 $ 31,905,130
Roads - Gravel $ 21,209,905 $ 3,228,569 $ 17,981,336
Kerb and Channel $ 41,359,756 $ 7,320,556 $ 34,039,200
Carparks $ 29,749,252 $ 15,389,189 $ 14,360,063
Road Furniture $ 36,557,155 $ 11,522,194 $ 25,034,961
Bus Stops $ 3,781,194 $ 1,313,975 $ 2,467,219
Total $ 420,713,287 $ 85,919,558 $ 334,793,729

Table 1: Road infrastructure Asset Valuation

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4.3 Asset Condition
Levels of service and asset management decision making is directly linked to asset condition; this
determines what condition the asset should be in before an asset management intervention. The
intent of current and future Condition Assessments (CA) is to:
• Provide a robust and repeatable process for carrying out condition assessments on Council’s
road infrastructure assets;
• Use condition assessments to develop programs for intervention with regards to further
inspection, monitoring, maintenance and renewals;
• Provide a basis for information for the modelling of condition data for likelihood of asset failure
for those assets not inspected.

A consistent condition ranking scale has been chosen by Council as the framework for measuring
road infrastructure assets, based on the 1 to 5 ranking according to the International Infrastructure
Management Manual (IIMM). Any asset scoring 4 (fair) to 5 (poor) will be considered and prioritised
under an asset specific renewal program.

Sealed road condition assessments are undertaken by contracted services due to the volume of
asset data attributes that are collected across the network. The data is loaded into Council’s
Pavement Management System (PMS) and is analysed and modelled to create a reseal program for
the sealed road network. A full network condition assessment is planned every four (4) years to
ensure the continued development and updating of a five-year reseal program is based on up to
date condition information.

In addition to the above contracted condition assessments, Council staff undertake visual condition
assessments for requests that have been reported for sealed road surfaces in poor condition. These
assessments are undertaken on a “reactive” approach to determine if the request warrants a section
of road be prioritised and placed within the reseal program for future renewal.

The gravel re-sheeting program is the asset renewal of the gravel road surfaces. Gravel road
condition assessments are conducted on an annual basis. This annual assessment determines the
gravel road re-sheeting program.

There are a number of different asset classes within the road infrastructure that are yet to have a
physical condition assessment undertaken. For the purpose of this AMP, these assets have been
assigned an age-based condition which is determined on the remaining life of the asset. Further
development and prioritisation is required to ensure that all road infrastructure assets are reconciled
within the asset system and condition assessments are undertaken. When undertaking condition
assessments, the asset attributes will be updated prior to the next roads asset evaluation. The
condition assessments will enable the development of renewal programs for the specific asset
classes listed below:

• Kerb and Channel

• Carparks
• Roundabouts

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 • Pedestrian crossings
• Road Furniture
• Barriers/Guardrails
• Bus Stops
• Retaining Walls
• Signage
• Waste

In asset reporting an approach to linking individual assets to the specific asset class has been
undertaken. Figure 1 details sealed and gravel road conditions and at figures 2 & 3 include all other
road infrastructure asset classes that are considered in this AMP. These assets are grouped
consistently and reported accordingly throughout this document. Any road infrastructure assets that
have reached condition 5 will be included in the relevant renewal programs of the 10-year Capital
Works Program. The condition NULL refers to assets that do not have any condition data assigned
due to inconsistent asset data.

Roads - Length (km) of Network by Condition

400

350

300

250

200

150

100

50

0
1 2 3 4 5 NULL

KM (Sealed) KM (Gravel)

Figure 1: Condition by Number of Assets

Figure 2 identifies all road infrastructure assets other than the sealed and gravel road assets. The
graph highlights the volume of units for the signs and kerb & channel asset classes and highlights
the majority of signs assets at condition 4. This condition is based on the anticipated remaining life
of the sign assets and does not reflect the physical condition of those assets. Undertaking physical
condition assessments of the assets represented in Figure 2 is required. Physical condition
knowledge will assist in developing a more realistic approach to developing renewal plans that are
prioritised and planned.

Asset Management Plan: Roads Infrastructure Page 11

 Other Infrastructure - N° Assets by Condition
12000

10000

8000

6000

4000

2000

1 2 3 4 5 NA

Figure 2: Condition of Other Infrastructure by Number of Assets

Figure 3 has been produced to exclude signs and the kerb & channel assets to better identify the
condition of the remaining asset classes. The graph below highlights roadside barriers, carparks and
bus stops that have assets nearing the end of their useful lives and reflected as conditions 4 and 5.
This information is utilised in determining priority on when asset classes are undertaking physical
condition assessments across all the road infrastructure assets.

Other Infrastructure - N° Assets by Condition

(excl. Signage & K+C)

1200

1000

800

600

400

200

1 2 3 4 5 NA

Figure 3: Condition of other infrastructure (excluding Roads, Signs and Kerb & Channel) by Number of Assets

The breakdown of replacement costs by asset condition is depicted in the graphs below (figures 4 &
5). The importance of these graphs are to identify the value of each asset classes’ condition and
where future investments are required to renew or rehabilitate the road infrastructure assets. The

Asset Management Plan: Roads Infrastructure Page 12

importance of the financial value against each condition enables Council to identify the necessary
funding requirements of each asset class into the future. Once an asset is rehabilitated or renewed
the condition rating will be adjusted within the asset management system (T1). The timing and
renewal of the sealed road assets will be addressed in the annual reseal program and will be
reflected in Council’s 10-year Capital Works Program.

Roads - Value ($) of Network by Condition

$160,000,000.00
$140,000,000.00
$120,000,000.00
$100,000,000.00
$80,000,000.00
$60,000,000.00
$40,000,000.00
$20,000,000.00
$0.00
1 2 3 4 5 NULL

$ (Sealed) $ (Gravel)

Figure 4: Sealed & Gravel Road Asset Condition by Replacement Costs

The above graph in figure 4 indicates that the majority of Council’s sealed and gravel roads are in a
good to very good condition. The continued approach to having good sustainable asset renewal
interventions will ensure this level of condition is achieved across future generations.

Other Infrastructure - Value ($) by Condition

$45,000,000.00
$40,000,000.00
$35,000,000.00
$30,000,000.00
$25,000,000.00
$20,000,000.00
$15,000,000.00
$10,000,000.00
$5,000,000.00
$0.00

1 2 3 4 5 NA

Figure 5: Other Infrastructure Asset Condition by Replacement Costs

Figure 5 identifies the “non-road” assets and the relevant value of each condition. The significance
of the above graph is that signage assets that had the highest units in condition 4 (refer to Figure 2)
is not the highest in value at $3.4m. The highest valued assets in poor condition is the 43 carparks
with a value of $12.6m. The current condition is based on the remaining life of the asset. It is
recommended to reconcile carpark asset information and undertake physical condition inspections
to develop a suitable renewal program for carparks. The development of these renewal programs
for each asset class is essential in further improving the 10-year Capital Works Program.

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4.4 Road infrastructure Operations & Maintenance Plan
Operational and maintenance activities are fundamental for the ongoing management of the road
infrastructure; it is considered an investment rather than a liability. The road infrastructure assets
rely on operational and maintenance costs for the serviceability of the assets identified in this plan.
These activities are a significant annual investment that directly influence the potential for road
infrastructure assets to reach its intended service life. The ongoing development of asset knowledge
through asset inspections, improved maintenance activities, subsequent defect monitoring and
repairs are fundamental in developing sustainable intervention levels for renewals and replacement
of road infrastructure assets.

Budget Forecast Forecast Forecast Forecast Forecast

Year 2018/19 2019/20 2020/21 2021/22 2022/23 2023/24
O&M $12,386,149 $12,753,443 $12,552,794 $12,924,469 $13,031,769 $12,964,520

Forecast Forecast Forecast Forecast Forecast

Year 2024/25 2025/26 2026/27 2027/28 2028/29
O&M $13,055,339 $13,196,437 $13,441,892 $13,405,436 $13,770,707

Table 2: Annual Operational & Maintenance Costs by Asset Group

Maintenance and operational costs are identified to ensure council understands the whole of life
costs associated with the day-to-day management of road infrastructure assets. The figure below
identifies the long term financial commitment required in maintaining assets. In order to maintain
assets to an acceptable level, the cumulative costs over a ten-year period will equate to $130m. It is
proposed to develop a more detailed list of operational and maintenance activities per annum by
asset class and utilise the T1 asset management system to identify maintenance by the breakdown
of asset classes within the road infrastructure asset classes. In addition, more detailed and longer
term planning for maintenance has been identified as an improvement from this AMP.

10 Year Operational and Maintenance Costs

2029
2028
2027
2026
2025
2024
2023
2022
2021
2020
2019

$0 $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 $14,000,000 $16,000,000

Sealed ( with Signs & Lines) Gravel Rd (with signs & lines) Road Furniture Landscaping / Mowing Car parks

Figure 6: Road infrastructure Operating & Maintenance Costs & Forecast

Asset Management Plan: Roads Infrastructure Page 14

4.5 Asset Renewals
The purpose of developing a renewal plan is to identify assets that need to be replaced to maintain
the current level of service. Asset failure due to lack of renewal will affect the capacity to deliver
future renewals of road infrastructure and subsequently the service road infrastructure provides to
the Noosa Community. The safety and condition of infrastructure on Council’s road network is critical
to the linkage of Noosa’s communities. The trunk road network in the coastal area is sensitive at
peak periods and the failure or part closure of any of those roads will result in significant delays and
congestion to motorists during peak traffic periods.

Road infrastructure asset renewals are condition based. Condition assessments provide staff the
ability to develop capital renewal programs. The ongoing asset management maturity and
development of the condition assessments and subsequent maintenance and renewal plans relies
heavily on the continued componentisation of all road infrastructure assets within the road corridor.

Renewal expenditure is work which does not increase the road infrastructure design capacity but
restores, rehabilitates, replaces or renews an existing asset to its original service capacity. Improved
condition assessment data capture is currently being developed to include asset renewal
considerations based on physical conditions and estimates of remaining useful life of assets to guide
and improve renewal programs. Renewal plans are developed to maintain levels of service to ensure
assets achieve their optimal useful life before they reach the asset condition range of 5. Staff
continue to work through the various asset classes to develop renewal programs for the specific
asset classes.

In the absence of condition data, an age based approach to identify when Council’s road
infrastructure will reach their useful life has been developed to determine an overall renewal plan.
Priority is required across all the assets classes that have not had physical condition assessments
to develop a suite of renewal programs.

The graph below depicts the planned renewals by asset class over the next 10 years. There are
major renewals identified in the year 2026 for road furniture assets, which is a direct relationship of
when initial asset data was collected and the construction dates of the assets were estimated. It is
expected that through physical condition assessments that spike in renewals will be better defined
and spread over many years as the renewal program will be based on condition and not remaining
useful life.

As the road infrastructure assets age, continued condition assessments are required to monitor the
assets and produce more defined renewal plans. The graph below enables Council to identify and
plan for these significant renewal activities for the next 10 years.

Asset Management Plan: Roads Infrastructure Page 15

 Renewal Expenses Forecast
$6,000,000

$5,000,000

$4,000,000

$3,000,000

$2,000,000

$1,000,000

$-
2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029

Sealed ( with Signs & Lines) Gravel Rd (with signs & lines) Road Furniture Landscaping / Mowing Car parks

Figure 7: Road infrastructure Asset Renewal Costs

Figure 7 identifies the cumulative costs and future investment required in renewing road
infrastructure over a 10-year period. The sealed road reseal program is Council’s most significant
renewal program and is identified in Annex D and is reflected in the development of Council’s 10-
year Capital Works Program.

4.6 Capital Upgrades and New Assets

Council has previously used a prioritization approach to the creation of capital upgrades and new
assets, however, there is now an opportunity to develop an advancement in our systems in the
overall assessment and management of our road infrastructure assets when considering further
upgrades and creation of new assets.

Included as part of the system improvements is the progression to decision making based on better
data. Modern tools of data collection and interpretation will allow a greater understanding of how
assets are used, how they are performing and where the demands for improvements are.

The combination of better data into models of cost benefit analysis, sustainability, environmental
impacts and overall community benefit will ensure efficient and effective planning for capital
upgrades and new road infrastructure assets.

As an example, the development of the Noosa Transport Strategy initiatives will aim to capture data
and undertake the above functions to support when upgrades for new on and off road infrastructure
assets should be considered.

Asset Management Plan: Roads Infrastructure Page 16

 Upgrade Expenses Forecast
$3,000,000

$2,500,000

$2,000,000

$1,500,000

$1,000,000

$500,000

$-
2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029

Sealed ( with Signs & Lines) Gravel Rd (with signs & lines) Road Furniture

Figure 8: Road infrastructure proposed upgrades Costs

One of the most significant upgrades required to the road network is the Tewantin Bypass. This
project forms part of the demaining agreement between the Department of Main Roads and Noosa
Shire Council (April 2000) which states that Main Roads will plan, design and construct a bypass
connecting Cooroy-Noosa Road and Eumundi-Noosa Road. The project is dependent on funding
from the State Government and has no defined timeframes imposed on it. The Tewantin Bypass is
considered a high priority for Noosa Council, especially as traffic volumes have increased
dramatically over the intervening period and the Cooroy-Noosa Rd intersection is a known accident
blackspot. Planning and discussions continue between both levels of government in anticipation of
the project getting allocated State funding in the near future, however, due to the dependencies
noted above this project is not represented in the forecasted upgrades profile in figure 8.

Additionally, a gravel road upgrade program and a sealed road reconstruction program is being
developed to identify and prioritise roads that may be considered for upgrading. These upgrading
programs will prioritise gravel roads that could be considered for future sealing and the sealed road
reconstruction program will prioritise narrow sealed roads that require reconstruction and/or
widening. It is planned to have these programs developed by the end of the 2018/19 financial year.

The above graph highlights the various proposed upgrades currently identified in Council’s draft 10-
year capital works program. On the establishment of the sealed road reconstruction program and
the gravel road priority program, it is anticipated there will be more upgrades required on Council’s
road network.

4.7 Capitalisation of Assets

All new and renewed assets will be acquired and commissioned in accordance with the Noosa
Council Capital Delivery Framework.

Asset Management Plan: Roads Infrastructure Page 17

4.8 Disposal and Replacement of Assets
Disposal of assets will be consistent with statutory and regulatory requirements. The replacement
of assets will be driven from the condition assessments.

The disposal and commissioning of assets from the asset register is undertaken in the capitalisation
and asset write-on/off process. This process is being delivered via the Asset Management Branch
and Finance Branch.

Asset Management Plan: Roads Infrastructure Page 18

5. Risk Management
Risk management is a coordinated approach to the management and control of risk by Noosa
Council.

5.1 Critical Assets

The identification of critical assets based on the consequence of failure multiplied by the likelihood
of failure; as adapted from the International Infrastructure Manual 2015 Section 3.2.4 has been
undertaken to enable the prioritization of asset management and financial resources. Road
infrastructure is identified as a critical asset to the Noosa Community and have the highest asset
value on Council’s asset register. The management of Council’s road infrastructure assets should
continue to be prioritised to ensure any significant risks are mitigated before they escalate further
and impact on the Community.

5.2 Risk Assessment

It is important to have a good understanding of the risks associated with the operation of the Road
infrastructure Assets. Council continues to develop its road infrastructure management activities to
ensure that the road infrastructure is meeting the intended design life, and where necessary work
on the optimised intervention for undertaking rehabilitation and renewal activities.

The key risks associated with achieving the above objectives of Council’s road infrastructure
management activities and associated levels of service have been identified throughout this AMP
and are outlined below:

1. Unanticipated road infrastructure deterioration and structural failure possibly accelerated

by the increasing severity in weather and climate change conditions;
2. Asset Performance – No asset failures that influence the service levels. A complete
understanding of all road infrastructure assets and their relevant asset condition will
assist in mitigating potential risks.
3. Asset Knowledge - The need to understand the performance of all the road infrastructure
assets at component level is essential in mitigating risks. Assets such as retaining walls,
carparks, lighting and signage are assets that require more detailed inspections and
improved maintenance activities to ensure assets do not become a risk to the community.
4. Funding – the ongoing operational and maintenance costs for road infrastructure will
continue to rise and efficiencies and cost savings are reviewed regularly. Grant
opportunities for renewals/upgrades must always be considered.

These risks and all other current risks will be regularly reviewed and if necessary, they can be
documented in the annual Branch Plan – Civil Operations. Should there be a need for them to be
further escalated they can be addressed for consideration by the Asset Management Working Group,
Executive Team, and Audit and Risk Committee.

To mitigate these risks there are resulting actions from this AMP. For Council to make informed
decisions, it is understood that focus must be placed on consistent cyclical inspections across all
roads and road infrastructure assets with condition data accurately recorded in T1 asset
management system. This then supports the reconciling of financial asset data, GIS data and
inspection data to have a single point of truth for all road and road infrastructure assets.

Asset Management Plan: Roads Infrastructure Page 19

6. Financial Summary
6.1 Financial Statements and Projections
Council’s road infrastructure plays a vital role in connectivity of the 867km road network (both 670km
sealed and 197km unsealed roads) across the Noosa Shire. There are in excess of 38,000 financial
road infrastructure assets on Council’s register, considered in this Asset Management Plan (AMP).
The road infrastructure assets have a current replacement value of $420m, which equates to
approximately 43% of Council’s financial assets.

The operational and maintenance expenses for road infrastructure make up approximately 14% of
the $90m annual budget. The capital works program fluctuates from year to year, however, the
proposed 2018/19 capital works program the capital investment of $6.9m for road infrastructure
equates to 23% of the $29.5m capital works program.

The annual operating plan details the financial statements and projections associated with the
operational and maintenance expenses for the road infrastructure on an annual basis. The capital
investments including renewals, upgrades and expansions are highlighted in the annual capital
works program which is reflected in the 10-year capital works program.

6.2 Funding Strategies

The immediate improvements to funding requests for maintenance and renewals in the budget
process are now evidence based and are supported from the condition assessments that have been
carried out.

The funding strategy, key assumptions, reliability and confidence levels are detailed in the Council’s
long-term financial plan. More detailed funding strategies that promote the long-term sustainability
of the road infrastructure will be further developed and defined in future asset management plans.

6.3 Budget Forecasts

Budget forecasts will continue to be developed as information is captured and reported from the
Technology One (T1) financial system. Through the annual review of actuals, maintenance and
renewal activities against budget will initiate further development and identify trends that are
reportable and reflect future year forecasts.

Figure 9 identifies the current forecasts for the operational, maintenance and renewal expenses to
demonstrate the whole of life costs over a 10-year period for the road infrastructure in the amount of
$202.8m. In summarising, the 10-year forecast has an overall expenditure of $17.7m p.a. to $18.9m
p.a. from year 1 to year 10. There will be further asset renewal and maintenance activities to be
developed over coming years that will influence this current forecast. To achieve good asset
knowledge of all road infrastructure assets it is important to continue with undertaking asset data
reconciliation and physical condition assessments to make well informed asset decisions.

The road infrastructure assets have varying useful lives for the asset classes maintained by Council.
The road infrastructure useful lives vary, based on construction, material type and have estimated
lives between 20 – 100 years.

Asset Management Plan: Roads Infrastructure Page 20

 Cumulative Maintenance, Renewal and Upgrade costs

2029

2028

2027

2026

2025

2024

2023

2022

2021

2020

2019

$- $50,000,000 $100,000,000 $150,000,000 $200,000,000 $250,000,000

Sealed ( with Signs & Lines) Road Furniture Landscaping / Mowing

Gravel Rd (with signs & lines) Car parks Renewal Total (Cumulative)
Upgrade Total (Cumulative)

Figure 8: Road infrastructure 10-Year forecasted expenditures

Development of ongoing maintenance activities will ensure that future asset failure will be minimised
with a “no-surprises” approach for future funding forecasts. This will be supported through the initial
development of condition monitoring to predict potential maintenance and renewal requirements. In
compiling the current forecasts the following general assumptions have been identified.

• Proposed Capital Renewal Program will be funded in accordance with the current Council
model adopted;
• Renewal works will be prioritised according to asset condition;
• The condition of the assets reflect what is reported within this document;
• Current maintenance funding levels will meet service level requirements;
• Renewals, maintenance and isolated failure replacement is generally ‘like for like’;
• Where a renewal must be provided to a higher standard, the difference in cost between a ‘like
for like’ renewal and the higher standard is to be treated as an asset upgrade.
• Depreciation is in accordance with Council Policy;
• There is no allowance for CPI as the continuing revaluation and condition inspection process
will make adjustments for current rates.

Asset Management Plan: Roads Infrastructure Page 21

7. Plan Improvement and Monitoring
7.1 Status of Asset Management Practices
Currently all Asset Management activities are managed within the Noosa Council Asset
Management Governance Framework and enabled through Technology One (T1) asset information
management system. The establishment of a roads infrastructure working group will enable the
improvement program to set priorities and targets that are aligned to Council.
7.2 Improvement Program
The following initiatives are recommended:

1. Asset Inventory – Ensure that there is one single asset register/hierarchy that captures all
parent and child assets; at a level of the lowest or appropriate repairable unit. All other
duplicated asset lists/registers should be eliminated. T1 is the Enterprise Asset Management
Repository. Prior to the revaluation, it is recommended a detailed asset register and data
reconciliation project establishes a single point of truth for asset data within T1.

2. Condition Assessments – In consideration of more detailed and regular condition

assessments, priority should be given to the high value and critical assets such as carparks,
kerb & channel, retaining walls, barriers/guardrails to ensure development of renewal
programs for individual asset classes.

3. Capital Planning – The development of upgrade programs will support maintaining the levels
of service and expectations of the community. There are two upgrade programs being
developed for completion by the end of the 2018/19 financial year and include:
a. 5-Year Reseal Program
b. The Gravel Road Upgrade Program
c. The Sealed Road Reconstruction Program
These programs will improve prioritisation and strategy around potential upgrades to the road
network.

4. Asset Systems – There is an initial implementation of operational work orders for planned,
reactive work and inspections to date. There are a number of functions of the T1 system that
would improve the operational and maintenance activities and further improve the asset
management objectives of the organisation. These include:
i. Planned maintenance work orders;
ii. Costings via work orders;
iii. Inspections and defects logged within T1;
iv. Asset performance reporting from T1;
v. Data capture – asset validation and updating.

5. Renewal Plans - The establishment of renewal plans for all assets considered in this AMP is
considered essential to achieving good asset management outcomes. Renewal plans are
based on understanding the condition of Council’s assets and modelling to ensure that the
intervention for renewal achieves the assets useful life. The establishment and review of these
renewal plans will be a focus for the Road Infrastructure Working Group to develop and
implement into Council’s processes and procedures.

6. Maintenance Plans – Plans must be regularly reviewed and incorporated into the annual
budget process. Continued inspections and recording of asset condition and maintenance
activities are key to achieving this initiative. This will be a key outcome for the Road
Infrastructure Working Group to develop and review the road infrastructure maintenance plan
for all the assets considered in this AMP.

Asset Management Plan: Roads Infrastructure Page 22

7.3 Monitoring and Review Processes for the Asset Management Plan
This first edition of AMP for the road infrastructure refers to current levels of services that have
existed over recent years. This AMP is to be a ‘living’ document reflecting actual practices used in
managing the road infrastructure. In accordance with this, Council will balance cost, risk and
performance needs for the road infrastructure.

The AMP will have a high-level annual review for developing the annual budget from the
maintenance and renewal plans. A full document review will occur on a three-year cycle, in line with
the completion of detailed condition assessments and the financial asset revaluation of the road
infrastructure assets.

7.4 Asset Management Effectiveness

The effectiveness of this AMP will be measured in terms of:
1. Adoption of the Road Infrastructure AMP by Council.
2. The ongoing development of good asset knowledge through a commitment to recording
information against assets and undertaking cyclic condition assessments across the significant
asset classes.
3. Maintenance and renewal plans that are robust and initiate the annual budget process.
4. Historical asset activities that are recorded and located in Council’s asset management
system.
5. Limited reactive work and more planned maintenance activities.
6. The Road Infrastructure AMP becomes the reference point for all information and enables
good decision making for asset related activities and investments.

Asset Management Plan: Roads Infrastructure Page 23

8. ANNEX A: Levels of Service
8.1 Sealed Roads – Service Level Catalogue
Service Output ROAD NETWORK
Provision and maintenance of an integrated, safe and serviceable
road transport network comprising roads, bridges and car
parking.

Service Activity Sealed Roads

The activities include repairs to the road surface, shoulders and
table drains as well as maintenance of allied road furniture such
as guardrails, barriers and other structures, streetscape furniture
& fittings, providing and maintaining signage and line-marking
and street sweeping/cleaning.

Responsible Area Department Branch

Infrastructure Services Civil Operations Branch (Civil
Works & Maintenance)

Cost Centres Sealed Roads 2001

Hastings St Maintenance Levy 2022
Signs & Lines 2003 (actual costs captured
to WO Cost Centre 2001)
Road Furniture 2006 (as above)
Vegetation 2008 (as above)
Traffic Operations 2012
Department Management – Director 1900
Infrastructure Services
Management Civil Operations 2000
Works Operations Coordination 2021
Works Operations 2704

Key statistics i 670 km of sealed road

Legislative responsibility to Local Government Act 2009

provide this service Land Act 1994
ACTIVITY SERVICE LEVEL TARGET
Road surface maintenance
(Defects monitoring, pothole patching & pavement repairs, road shoulder & table drain maintenance)
Cyclic Inspections Scheduled surface/pavement Six monthly
inspections in all Work Zones

In addition ad hoc inspections are

undertaken in conjunction with regular
patrol patching maintenance
Scheduled work ii As identified from inspections (defects & proactive interventions) to
maintain asset serviceability other than as identified below.

Hastings St additional works (levy)

Pressure washing coloured concrete Twice a year / levy covers 1

zones (includes pedestrian crossings extra service
and some footpath areas)

Reactive work (customer Issue Target days (to advise

requests) iii customer of outcome)
All maintenance requests 20 business days

Removal of dead animal from roads 3 business days

Asset Management Plan: Roads Infrastructure Page 24

 Road furniture maintenance
(Defects monitoring and repairs to guardrails, barriers, guide markers, retaining walls, traffic control devices
& streetscape structures etc.)
Cyclic Inspections No specific inspection schedule at Approach under
present – mainly reactive except for development.
Hastings Street special levy area
requirements.

Scheduled work Hastings St additional works (levy)

Clean and reseal:

• black stone walls & sandstone Annual from 2021
tops Every 3 years from 2021
• stone pitched walls Annual
• seating and bollards. Annual

Reactive work (customer All requests for maintenance. 20 business days (target)
requests)
Signs & lines maintenance
(Provision and maintenance of signs and line-marking within the sealed road network)
Cyclic Inspections Hinterland Work Zones Six monthly
Coastal Work Zones Three monthly

Scheduled work As identified from inspections (defects & proactive interventions) to

maintain clear direction for motorists and pedestrians.

Reactive work (customer All requests for maintenance. 20 business days (target)
requests)
Road verge maintenance
(Verge slashing, vegetation height & width clearing to improve visibility etc.)
Cyclic Inspections No scheduled inspections – work is based on the maintenance
schedule.

Scheduled work Hinterland Work Zones 1-6 Six monthly

Coastal Work Zones 7-9 3 monthly

Claude Batten Drive is

checked weekly by Arborist
& internal chipper crew due
to nature of vegetation in that
location.

Reactive work (customer All requests for maintenance. 20 business days (target)
requests)
Street Cleaning
(Scheduled and reactive mechanical and manual cleaning of sealed street pavements and kerbs in urban
areas to provide good amenity, reduce risk of stormwater drainage blockages, and help protect water quality
in our rivers by reducing the amount of debris and leaves that enter stormwater drainage)
Cyclic Inspections Mechanical street sweeping contract. No scheduled inspections.
Servicing information is
available through GPS in
contractor trucks.

Public spaces cleaning contract -

manual street cleaning/litter pick up Monthly – locations for
inspection selected ad hoc
Scheduled work Mechanical street sweeping Frequency (approx.)
(Contract) iv
• Commercial precincts (Tewantin, Weekly
Noosa Junction, Gympie Tce,
Noosaville, Sunshine Beach,
Peregian Beach – defined streets)

Asset Management Plan: Roads Infrastructure Page 25

 Note: Hastings St excluded as
manually swept under separate
contract)

• Hastings St - Maze car park Fortnightly

(Hastings St/Noosa Dr)
• Other commercial precincts Fortnightly
(Cooroy, Pomona, Cooran)
• Industrial Estates Monthly
• Arterial & distributor roads Monthly
• Residential streets Quarterly
Manual street cleaning/litter pick-up
(Contract) v
• Peregian Beach; Sunshine Beach; Daily
Sunrise Beach; Noosa Junction;
Noosa Heads; Noosaville &
Tewantin
• Boreen Point & Cooroy 3 x week
• Cooran & Kin Kin 2 x week
Hastings St additional works (levy)
Weekly extra service to clean stainless Weekly
steel, refuse bin surrounds etc.
Reactive work (customer Issue Target days (to advise
requests) customer of outcome)
General maintenance requests 20 business days

Dead animal removal (cleaning) 3 business days

SERVICE DELIVERY MODEL

Can insert text or a table
(Internal / contract)
KEY SERVICE METRICS
Measure Metric Benchmark Comparison
Cost per km for sealed road maintenance $8,312 per km Queensland Department of
Local Government
(FY2016/17 actuals $5,568,780 vi / 670 km) Comparative Information
available.
Cost per rateable property to maintain sealed roads $186 per
rateable property
(FY2016/17 actuals $5,568,780 / 30,000 rateable
properties)
PERFORMANCE INDICATORS
Service Indicator Performance Measure Methodology
Road network – Sealed Satisfaction Noosa community satisfaction Community satisfaction
Roads mean rating score compared to mean performance rating
the State mean rating score (out from the LGAQ 2017
of optimum rating of 5). Community Satisfaction
Tracking Survey for
NSC mean State mean Provincial areas for:
rating (2017) rating (2017)
Theme: Community Lifestyle
3.43 3.28 Services
Function: Environment
Protection & Conservation

Theme: Basic Services &

Infrastructure
Function: Road Maintenance

Asset Management Plan: Roads Infrastructure Page 26

8.2 Gravel Roads – Service Level Catalogue

Service Output ROAD NETWORK

Provision and maintenance of an integrated, safe and serviceable
road transport network comprising roads, bridges and car parking.

Service Activity Gravel Roads

The activities include grading & re-sheeting of the road pavement,
maintenance of associated table drains and allied road assets
such as guardrails, guide markers and signage.

Responsible Area Department Branch

Infrastructure Services Civil Operations Branch (Civil
Works & Maintenance)
Cost Centres Gravel Roads 2002
Signs & Lines 2003 (not used as costs captured
Road Furniture under 2002)
Vegetation 2006 (as above)
Weeds 2008 (as above)
Traffic Operations 2102
Department Management – 1900
Director Infrastructure Services
Management Civil Operations 2000
Works Operations Coordination 2021
Works Operations 2704

Key statistics vii 197 km

Legislative responsibility to Yes

provide this service Local government has responsibility for road reserves and associated
transport infrastructure.
ACTIVITY SERVICE LEVEL TARGET
Road surface maintenance
(Defects monitoring, pothole patching & surface grading; table drain maintenance)
Cyclic Inspections viii Work Zones 1-6 Annually (condition inspection
with defects logged)

Six monthly – visual check with

focus on school bus routes/major
through roads.

Scheduled work The gravel road-grading program aligns with the cyclic inspection
program with work done as identified from inspections (defects &
proactive interventions) to maintain safe trafficable surface with
additional specific works as identified below. ix

Gravel re-sheeting program (capital

funded)
Major roads and school bus routes 5 year cycle
(approx. 50km) at 75-100mm

Remainder of gravel road network 8 year cycle

(approx.120km) 50mm re-sheet

Reactive work (customer 20 business days to completion

requests) x

Road furniture maintenance

(Defects monitoring and repairs to guardrails, barriers, guide markers etc.)
Cyclic Inspections Defects are captured as part of the inspection process for road surface
maintenance.

Asset Management Plan: Roads Infrastructure Page 27

 Scheduled work As identified from inspections (defects & proactive interventions) to
maintain asset serviceability.

Reactive work (customer 20 business days to completion

requests)
Signs maintenance
(Provision and maintenance of signage within gravel road network)
Cyclic Inspections xi Hinterland Work Zones 1-6 6 monthly
Coastal Work Zones 7-9 3 monthly

Scheduled work Hinterland Work Zones 1-6 6 monthly

Coastal Work Zones 7-9 3 monthly

Reactive work (customer 20 business days to completion

requests)
Road verge maintenance
(Verge slashing, vegetation height & width clearing to improve visibility etc.)
Scheduled work Hinterland Work Zones 1-6 Six monthly
Coastal Work Zones 7-9 3 monthly

Reactive work (customer All maintenance requests 20 business days

requests) Removal of dead animal 3 business days
SERVICE DELIVERY MODEL
The service is predominately delivered in-house with use of external contractors as required.

KEY SERVICE METRICS

Measure Metric Benchmark Comparison
Cost per km for gravel road maintenance $6,685.69 per km Queensland Department of
Local Government
(FY2016/17 actuals $1,317,080 / 197 km) Comparative Information
available
Cost per rateable property to maintain gravel roads $37.90 per rateable Queensland Department of
property Local Government
(FY2016/17 actuals $1,317,080 / 30,000 rateable Comparative Information
properties) available
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Road network – Satisfaction Noosa community Community satisfaction mean
Gravel Roads satisfaction mean rating performance rating from the
score compared to the State 2017 LGAQ Community
mean rating score (out of Satisfaction Tracking Survey for
optimum rating of 5). Provincial areas for:

NSC mean State mean Theme: Basic Services &

rating (2017) rating (2017) Infrastructure
Function: Road Maintenance
3.43 3.28

Asset Management Plan: Roads Infrastructure Page 28

 8.3 Carparks – Service Level Catalogue

Service Output ROAD NETWORK

Provision and maintenance of an integrated, safe and serviceable
road transport network, including roads, bridges and car parking.

Service Activity Car Parks

The activities include surface and kerb repairs, maintenance of
signs and line marking as well as street sweeping/cleaning.

Responsible Area Department Branch

Infrastructure Services Civil Operations Branch (Civil
Works & Maintenance)

Cost Centres Car Parks 2011

Department Management – Director 1900
Infrastructure Services
Management Civil Operations 2000
Works Operations Coordination 2021
Works Operations 2704

Key Statistics xii Approx. 49 off-road car parks with estimated 2,492 parking spaces

Legislative responsibility to No.

provide this service However, there is a community expectation that local government
provide adequate car parking.

ACTIVITY SERVICE LEVEL TARGET

Maintenance
(Inspections and maintenance to provide a serviceable and clean pavement, appropriate line marking and
signage)
Cyclic Inspections Car Parks Coastal (pavement/kerbs) Precinct areas quarterly others
Car Parks Hinterland (pavement/kerbs) annually
Car Parks Signs & Lines (Coastal & Part of above inspection
Hinterland) xiii

Scheduled works As identified from inspections (defects & proactive interventions) to

maintain asset serviceability. xiv

Street Cleaning
(Scheduled and reactive mechanical and manual cleaning of sealed street pavements and kerbs in urban
areas to provide good amenity, reduce risk of stormwater drainage blockages, and help protect water quality
in our rivers by reducing the amount of debris and leaves that enter stormwater drainage)
Cyclic Inspections Cleaning contracts audit (sites selected Monthly
ad hoc)

Scheduled work Mechanical street sweeping Frequency (approx.)

(Contract) xv
• The Maze car park – Hastings Fortnightly
St/Noosa Drive
• Wallace Park Monthly
• Tewantin Boat Ramp Carpark

Manual street cleaning/litter pick-up

(Contract) xvi
• Peregian Beach; Sunshine Beach; Daily
Sunrise Beach; Noosa Junction;
Noosa Heads; Noosaville &
Tewantin
• Boreen Point & Cooroy 3 x week

Asset Management Plan: Roads Infrastructure Page 29

 • Cooran & Kin Kin 2 x week

Reactive work (customer 20 business days xvii

requests)

SERVICE DELIVERY MODEL

Can insert text or a table

KEY SERVICE METRICS

Measure Metric Benchmark Comparison
Average cost of maintenance per off road car space $454.60 per Queensland Department of
space Local Government comparative
(FY2016/17 Actual Costs $1,132,892 / 2,492 spaces) data not available.

Cost per rateable property to maintain car parking $37.77 per Queensland Department of
spaces rateable Local Government comparative
property data not available.
(FY2016/17 Actual Costs $1,132,892 / 30,000 rateable
properties)
PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Road network – car Satisfaction Noosa community satisfaction Community satisfaction mean
parks mean rating score compared to performance rating from the
the State mean rating score (out LGAQ 2017 Community
of optimum rating of 5). Satisfaction Tracking Survey
for Provincial areas for:
NSC mean State mean
rating (2017) rating (2017) Theme: Basic Services &
Infrastructure
3.43 3.28 Function: Road Maintenance xviii

Asset Management Plan: Roads Infrastructure Page 30

8.4 Landscapes & Mowing – Service Level Catalogue

Service Output ROAD NETWORK

Provision and maintenance of an integrated, safe and serviceable
road transport network comprising roads, bridges and car parks.

Service Activity Road landscapes & mowing

The activities include maintenance of landscaped areas in roads
and footpaths; and mowing/slashing of road network areas (e.g.
roundabouts, road verges, traffic islands, etc.

Responsible Area Department Branch

Infrastructure Services Civil Operations Branch
Civil Works & Maintenance and
Parks & Gardens teams
Cost Centres Parks & Landscape 2302
Sealed Roads 2001
Gravel Roads 2002
Arborist 2303
Hastings Street Mtnce levy 2022
Department Management – Director 1900
Infrastructure Services
Management Civil Operations 2000
Works Operations Coordination 2021
Works Operations 2704
Key Statistics Ha of landscaped area (roads) tBA

Legislative responsibility to Land Act 1994

provide this service Local Government Act 2009
Council has responsibility for road reserves and associated transport
infrastructure located within the reserve.
ACTIVITY SERVICE LEVEL TARGET
Road Landscaping
[Routine activities include inspections and maintenance activities such as spot weed spraying, removal of
accumulated leaf litter, pruning to maintain canopy / tree or shrub shape, mulching and re-planting as
required.]
Cyclic inspections No formal inspections undertaken, visual check done as crews
undertake maintenance activities generally following the program
outlined below.

Scheduled work Day Labour

Area 1 – Peregian Beach to Noosa Weekly

Junction
Area 2 –

• Hastings Street (base level 3 x week

is weekly - extra services
funded by levy)
• Noosa Parade, Noosaville Weekly
Foreshore
Area 3 – Hilton Esplanade, Weekly
Tewantin, Noosa-Eumundi Road
areas.
Area 4 – Noosaville balance areas Weekly
(Weyba Road, Gibson Road, Noosa
Waters, Noosa North Rise etc.).
Also provide support for Noosa
Junction if needed.

Asset Management Plan: Roads Infrastructure Page 31

 Area 5 – Hinterland towns and Generally weekly other than for
residential with high level of Kin Kin & Boreen Point as limited
landscaping (e.g. Noosa Banks) road landscaping in those areas
.
Cyclic inspections Contracts (Road Landscaping Maintenance Areas)

Monthly – based on approx. 30 sites generated ad hoc by Work Order

system
Scheduled work Contract xix
Major Roads - Eenie Creek Rd, 12 services pa
Walter Hay Drive, Reef Street,
Cooyar/Langura Street and parts of
Ben Lexcen/Heathland Drive

Subdivisions (includes parts of 9 services pa

Doonella Estate, Noosa North Rise,
Lake Entrance Boulevard and the
end of Rene St/Hoffman Drive)
9 per year reducing to
North Shore and Hinterland (two 6 services pa for very low profile
sites at North Shore plus 15 small sites
sites in Cooroy and Stratford Park)

Note: these contracts also include

minor areas of park, wedding
precincts and Daintree Estate flood
wall which are covered by separate
level of service listings)

Reactive work (customer All maintenance requests 20 business days

requests) xx
Road network mowing (turf maintenance)
(Mowing of urban road network areas such as roundabouts, road verges at town entries, traffic islands
where a high level of presentation is required).
Cyclic inspections Inspections – turf maintenance Monthly – based on approx. 30
mowing sites generated ad hoc by Work
Order system.

Scheduled work Turf maintenance (mowing Category 1 –28 cuts (high profile
contract) xxi areas no road sites included in
this category.)
Category 2 - 18 cuts per annum
Category 3 – 18 cuts per annum
(local roads/rural)
Category 4 – 10 cuts per annum
(site specific)

Reactive work (customer All maintenance requests 20 business days

requests)
SERVICE DELIVERY MODEL
Work is predominately undertaken in-house with contract arrangements to cover overflow areas.

KEY SERVICE METRICS

Measure Metric Benchmark Comparison
TBD TBD Queensland Department of Local
Government comparative data
not available.

PERFORMANCE MEASURE

Asset Management Plan: Roads Infrastructure Page 32

 Service Indicator Performance Measure Methodology
Road Network Satisfaction Noosa community Community satisfaction mean
satisfaction mean rating performance rating from the
score compared to the State LGAQ 2017 Community
mean rating score (out of Satisfaction Tracking Survey for
optimum rating of 5). Provincial areas for:

NSC mean State mean Theme: Basic Services &

rating (2017) rating Infrastructure.
(2017) Function: Road Maintenance

3.43 3.28

Asset Management Plan: Roads Infrastructure Page 33

 8.5 Traffic Management – Service Level Catalogue

Service Output TRAFFIC & TRANSPORT

Provision of an efficient and safe transport network as well as
provide facilities and programs supporting public transport.

Service Activity Traffic Management & Operations

The activities include analysis of issues, investigations and
implementation of measures to improve road safety and manage
traffic as well as programs aimed at reducing traffic and parking
congestion.

Responsible Area xxii Department Branch

Infrastructure Services Infrastructure Planning, Design &

Delivery
Cost Centres Transport Infrastructure Planning 2100
Traffic & Transport Operations 2101
Sustainable Transport Levy 2104
Department Management – 1900
Director Infrastructure Services 2000

Key Statistics Traffic Lights (Council owned) 2 installations

Traffic counters (permanent) xxiii 11 permanent induction loop counters

5 permanent piezo strip counters

Cycle counters 4 permanent

Free Holiday Bus 66,242 trips (FY 2016/17)

# Participants Walk-and-Ride 2 (program still developing)

(Schools)

Legislative responsibility to Under the Land Act 1994 local government is trustee of road reserve and
provide the service has responsibility to manage use of reserves.

Heavy Vehicle National Law 2012

ACTIVITY SERVICE LEVEL TARGET
Maintenance
[Activities include cyclic inspections and routine maintenance of traffic management infrastructure such as
traffic lights]

Note: maintenance of other traffic management infrastructure such as signs & traffic control devices is
undertaken as part of routine road maintenance activities.
Cyclic work Traffic light installations inspected Quarterly
(contract)
Scheduled work Work as identified from quarterly inspections

Reactive work [customer Traffic lights maintenance/timing 30 business days

requests] issues (contract)

Operations
[Activities include road safety investigations, audits and minor improvements such as speed limit adjustments,
traffic noise complaints, visibility & sight line issues, requests for new signs and lines and other measures to
ensure that the road network is safe and traffic movements are effectively controlled and processing
applications for heavy vehicles to use local roads]

Asset Management Plan: Roads Infrastructure Page 34

 Cyclic activities Noosa Speed Management & Quarterly (if required)
Traffic Advisory Committee
Meetings

Regional Roads Group Meetings Quarterly

(SafeST; Black Spot; etc.)

Scheduled activities Traffic counts (permanent Fortnightly data download

installations)

Pedestrian & cycle counts Fortnightly data download

Reactive activities Issue Target days for completion

Review & comment on traffic No defined target – as required.

management plans for events
(internal service to Property
Branch)

Heavy vehicle permit applications 20 business days (target)

(statutory time limit 28 days)

Requests for traffic count/speed 20 business days

data
Customer requests – new signs / 20 business days
lines etc.
Requests for traffic calming – 40 business days
investigations only.

Programs
[Initiatives aimed managing congestion and reducing demand for increased capacity on the road network and
car parking]
Scheduled activities Free holiday bus service Twice annually including:
• Easter (From Good Friday for 10
days)

• Christmas/New Year (Boxing Day

to variable date after New Year’s
Day)
Lions Park holiday parking Varies each year.

Christmas: Tuesday 26 December

2017 to Sunday 07 January 2018
inclusive.

Easter: Friday 30 March 2018 to

Sunday 08 April 2018 inclusive
Hours of operation: 9:00 am-6:00 pm
Walk-and-Ride (Schools
Program)
- Develop Travel Plan Once off
- Review of Travel Plan Annual
- Working Group Meetings 1 per term (minimum) for each
participating school

Program/s evaluation & reporting Holiday Bus/Lions Park - twice yearly

to Council Walk-and-Ride - annual (minimum)

Reactive activities Issue Target days for completion

Walk-and-Ride program As required

Asset Management Plan: Roads Infrastructure Page 35

 (a range of activities & events that
are optional – subject to each
School’s decision.)

Enquiries/complaints (free holiday No defined level of service –

bus etc.) generally within 5 business days

SERVICE DELIVERY MODEL

The service is internally provided and managed other than for some contract services such as the free holiday
bus, maintenance of traffic lights etc.

KEY SERVICE METRICS

Measure Metric Benchmark Comparison
Measure of effectiveness in managing traffic congestion TBA Difficult to benchmark
- percentage of intersections within arterial road
network exceeding degree of saturation:

- Roundabout (SIDRA DOS 0.85).

- Stop/Give Way (SIDRA DOS0.80)
- Signalised (SIDRA DOS0.90)

PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Traffic Management Satisfaction Noosa community Community satisfaction mean
satisfaction mean rating performance rating from the LGAQ
score compared to the State 2017 Community Satisfaction
mean rating score (out of Tracking Survey for Provincial areas
optimum rating of 5). for:

NSC mean State mean Theme: Basic Services &

rating (2017 rating (2017) Infrastructure
3.60 3.45 Function: Traffic Management

Asset Management Plan: Roads Infrastructure Page 36

 8.6 Public Transport Infrastructure –Service Level Catalogue

Service Output TRAFFIC & TRANSPORT MANAGEMENT

Provision of an efficient and safe transport network as well as provide
facilities and programs supporting public transport.

Service Activity Public Transport Infrastructure & Programs

The activities include the provision and maintenance of bus shelters
and transit facilities together with programs and initiatives to relieve
congestion.

Responsible Area xxiv Department Branch

Infrastructure Services Infrastructure Planning, Design &
Delivery
Civil Operations (Civil Works)

Corporate Services Property Branch (Bus station lease

only)

Cost Centres Transport Infrastructure Planning 2100

Sealed Roads 2001 (all bus shelters/bus stops)
Commercial Properties 1510 (Noosa Junction Bus Station)
Transport Levy 2104 (Programs)
Department Management – 1900
Director Infrastructure Services
Management Civil Operations 2000
Works Operations Coordination 2021
Works Operations 2704

Key Statistics Bus Stations (major facilities) 1

Bus Shelters 222
Bus stops (no shelter) 68
Flexilink cab (Tewantin/Boreen Pt) 3,061 trips (FY 2016/17)
Council Cabs 848 trips (FY 2016/17)

Legislative responsibility to None – however, State funding deeds for public transport infrastructure tie
provide this service responsibilities to the Local Government Act as trustee of the road reserve.
xxv

Disability Discrimination Act 1992 (Disability Standards for Accessible

Public Transport 2002)

ACTIVITY SERVICE LEVEL TARGET

Explanatory note:

The State is responsible for the provision of public transport through the issue of contracts to providers in the
south east Queensland integrated mass transit area which includes the Noosa Shire local government area –
refer Transport Operations Act 1994.

While local government funds the cost of provision of public transport infrastructure (bus shelters/bus stops),
the State has been providing funding to assist local government to reach disability access compliance. All
requests for new shelters and stops go via Translink in the first instance.

Maintenance
[Regular inspections and work to maintain public transport assets including shelters, bench seats etc.]

Note: Provision and maintenance of bus stop signage and timetables is responsibility of Translink.
Cyclic inspections Bus shelters/taxi ranks (hinterland) Annual
Bus shelters/taxi ranks (coastal) Every 4 months

Asset Management Plan: Roads Infrastructure Page 37

 Bus stops Annual

Scheduled work As identified from inspections (defects & proactive interventions) to

maintain asset serviceability as well as specific works detailed below: xxvi

New style bus shelters (aluminium

frame with timer fixings) –
implement Maintenance Manual
dated 18th October 2016 actions
including:
- Clean aluminium framing
- Repaint timber fixings
- Implement electrical and solar Annual (minimum)
maintenance checks & rectify

Reactive work [customer Bus shelter/bus stop asset 20 business days

requests] xxvii maintenance

Operations
[Activities including cleaning, graffiti and vandalism repairs etc.]
Reactive work xxviii Graffiti 2 business days
Vandalism 20 business days
Bus shelter lights 20 business days
Programs
[Initiatives are aimed at providing public transport options to localities where no public bus service is provided
by Translink]
Scheduled activities Flexilink taxi service – Boreen Monday to Saturday – 3 return trips
Point to Tewantin per day with prescribed departure
and arrival times. (subject to
bookings)

Council Cabs - one service per week for each locality as follows:
Suburb Drop Off/Pick Up Day
Location
Noosaville Noosa Civic, Tewantin Tuesday
or Wallace Drive
Noosaville
Noosa Heads, Sunshine Beach, Noosa Fair, Noosa Wednesday
Sunrise Beach, Castaways Beach, Heads
Marcus Beach, Peregian Beach,
Lake Weyba
Tewantin, Cooroibah Poinciana Avenue, Wednesday
Tewantin, Noosa Civic,
Wallace Drive
Noosaville
Cooroy, Federal, Black Mountain, Emerald Street, Thursday
Cooroy Mountain, Lake Macdonald Cooroy
Pomona, Cooran, Kin Kin Memorial Avenue, Thursday
Pomona
Reactive Enquiries/complaints (transport No defined level of service – matters
programs) generally dealt within 5 business
days.

SERVICE DELIVERY MODEL

This service is predominately internally managed and delivered other than for contract services such as the
Flexilink and Council Cabs service.
KEY SERVICE METRICS
Measure Metric Benchmark Comparison

Asset Management Plan: Roads Infrastructure Page 38

 Cost per rateable property for operating costs $3.85 per Queensland Department of Local
associated with public transport infrastructure & annum / per Government comparative data not
programs supporting public transport (methodology rateable available.
below) property
Difficult to benchmark with
Total of: comparative local governments (Cat
a) Actuals FY2016/17 $44,153 - operating costs 3) due to variations in the type of
to maintain public transport infrastructure services provided.
(excluding capital works); plus
b) Actuals FY2016/17 $71,129 - cost of levy
funded activities (cabs only as the other
activities are traffic congestion/reduction
related i.e. excluding free holiday bus and the
walk-and-ride program).

Divided by 30,000 rateable properties.

PERFORMANCE MEASURE
Service Indicator Performance Measure Methodology
Public transport Satisfaction Noosa community satisfaction Community satisfaction mean
infrastructure mean rating score compared to performance rating from the LGAQ
the State mean rating score 2017 Community Satisfaction
(out of optimum rating of 5). Tracking Survey for Provincial areas
for:
NSC mean rating State mean
(2017 rating Theme: Basic Services &
(2017) Infrastructure
Function: Public Transport
3.07 3.03

Asset Management Plan: Roads Infrastructure Page 39

 9. ANNEX B: Road Infrastructure
Stakeholders
The internal and external stakeholders for the Road infrastructure are detailed below:

Role Function
Internal
Council Staff Council officers play a major role in managing assets to ensure that they
provide a level of service that meets the needs of both residents and
visitors to the area. Council officers implement the components identified
in the road infrastructure asset management plan.
Elected Council Officers This stakeholder group includes Councilors and the Mayor for the Council.
They are primarily responsible to ensure that their decisions represent and
reflect the needs of the wider Noosa community.
Road infrastructure Provides technical advice to improve decision making across all internal
Working Group stakeholders. The group must ensure the asset management planning
covers the whole of life and optimally balances cost, risk and performance
of the road infrastructure where possible.
Asset Manager Infrastructure Services Director responsible for Infrastructure Services
branch management.
Civil Operations Responsible for the day-to-day operations and maintenance activities and
delivering the annual reseal and re-sheeting programs.
Asset Planning Manager Responsible for the condition assessments in developing renewal
programs.
Finance Ensures that the appropriate level of financial information is made
available to Infrastructure Services branch management.
External
Community & Residents Residents are the core users of road infrastructure. Their needs, wants
and expectations are conveyed to Council, which should be reflected in
the levels of service for maintaining a good road network.
Councils Insurer Ensures that all insurance and risk are adequately addressed.
Visitors Visitor’s wants, needs and expectations drive the development in areas of
the highest tourism usage.

It is important that the defined roles have the capability and capacity within their management
responsibility to make good on the responsibilities assigned to them. From stakeholder discussions
held during development of the Asset Management Improvement Roadmap, some of these
responsibilities may be centralised in the first instance and then transferred to other parts of the
Organisation when the appropriate capability and/or capacity is developed.

Asset Management Plan: Roads Infrastructure Page 40

10. ANNEX C: Document Management
Document Owner

Revision Date Document Owner Date Approved

1.0 01/12/18 Asset Planning Manager

Document History

Revision Date Reviewed By Approved By Date Approved

1.0 01/11/2018 Asset Planning Manager Asset Planning Manager 28/11/18

Distribution of Copies

Revision No. of Copies Issued to

1st draft 1 x electronic copy Asset Planning Manager

Noosa Council Associated Asset Management Documents

Document Date Approved By

Strategic Asset Management Plan (SAMP) 2017 Council
Noosa Council Asset Management Roadmap 2016 Council

Abbreviations

Abbreviations Meaning
AM Asset Management
AMP Asset Management Plan
CA Condition Assessment
ISO International Standards Organisation
KPI Key Performance Indicators
(LoS) Level of Service
SAMP Strategic Asset Management Plan

Proposed Amendments

No Section Proposed Amendment

Asset Management Plan: Roads Infrastructure Page 41

11. ANNEX D: Sealed Road Reseal & Rehabilitation Program

The 5-Year Reseal and Rehab program consists of the following years to be planned:

1. Year 2019/20

2. Year 2020/21

3. Year 2021/22

4. Year 2022/23

5. Year 2023/24

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