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LiveOptics TroubleshootingTrace

This document contains log messages from a version 21.2.11.1 .NET collector running on Windows 10 Enterprise. It initialized successfully and checked for collector updates, finding that the currently installed version was up to date. It then listed all enabled feature toggles and metadata before shutting down normally. During startup it encountered an error downloading any available collector updates.

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Oscar
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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40 views

LiveOptics TroubleshootingTrace

This document contains log messages from a version 21.2.11.1 .NET collector running on Windows 10 Enterprise. It initialized successfully and checked for collector updates, finding that the currently installed version was up to date. It then listed all enabled feature toggles and metadata before shutting down normally. During startup it encountered an error downloading any available collector updates.

Uploaded by

Oscar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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2020-07-22T10:09:07-05:00 Dotnet Collector version 21.2.11.

1
2020-07-22T10:09:07-05:00 Local time: 2020-07-22T10:09:07-05:00
2020-07-22T10:09:07-05:00 Windows 10 Enterprise
2020-07-22T10:09:07-05:00 RUNNING: .NET Windows 10 Enterprise
2020-07-22T10:09:07-05:00 PLOG Library initialized.
2020-07-22T10:09:07-05:00 The collector was run without any command line arguments.
2020-07-22T10:09:07-05:00 Reading the LiveOptics_Configuration.xml file...
2020-07-22T10:09:07-05:00 No previous DPACK_Configuration.xml file found.
2020-07-22T10:09:07-05:00 Meta-tag size: 262144 bytes.
2020-07-22T10:09:07-05:00 Meta-tag XML parsed.
2020-07-22T10:09:07-05:00 Feature toggle: 01-20_LO-
9732_GUESTVMPERF_COLLECTOR_VMWAREEXCEL=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 02-20_LO-11012_GUESTVMPERF_DPS=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 03-10_LO-14348_CLOUD_PRICING_AWS=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 03-10_LO-
14348_CLOUD_PRICING_AZURE=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 03-10_LO-
14348_CLOUD_PRICING_GOOGLE=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 03-24_LO-
16316_GUEST_VM_PERF_EXCEL_PHASE_ASAP=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 04-20_LO-17308_OP_CHART_CACHING=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 04-
27_LO_14352_CLOUD_PRICING_VIEWER=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 05-29_LO-18821_AWS_OFFERING_CLASS=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 06-16_LO-
19538_HIDE_PHYSICAL_SERVERS=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 06-16_LO-19903_SHOW_INSTANCEUUID=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 06-25_LO-
14347_CLOUDPRICING_VIEWER=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 07-19_LO7889_DEALID=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 07-20_LO-
14355_CLOUDPRICINGTAB_EXCEL=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 09-
19_LO7614_SAVEDOPTIONS_COLLECTOR=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 09-19_LO7889_DEALID_V2=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 09-19-
COLLECTOR_SOFT_UPDATE_BACKUP_EXE=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 10-07-
20_LO13271_CLOUDPRICINGVIEWER_PHASE2=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 10-19_LO-10763_BULK_LOAD_GUESTVM=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 10-19_LO-
10961_BULK_LOAD_RUNNINGPROC=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 10-19_LO-
9732_GUESTVMPERF_COLLECTOR=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 10-19_LO-
9732_GUESTVMPERF_COLLECTOR_EXCEL=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 11-
19_LO11772_ARCHIVERECALCERRORPROJECTS=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 11-19_LO3900_SQL_ASSET=enabled
2020-07-22T10:09:07-05:00 Feature toggle: 11-27_LO-10283_GUESTVMPERF_EXCEL=enabled
2020-07-22T10:09:07-05:00 Feature toggle: COLLECTOR_UNITY_SIZE_LIMIT=enabled
2020-07-22T10:09:07-05:00 Feature toggle: OP_VIRTUAL_TAB=enabled
2020-07-22T10:09:07-05:00 Feature toggle: PROJECT_STATUS_FILTER=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_ENABLE_XT=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_EXCEL_PHASE2=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_EXCEL_REPORT=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_VIEWER=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_VIEWER_OPTIMIZE_TAB=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_VIEWER_OPTIMIZE_TAB_V2=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_VIEWER_PERFORMANCE_TAB=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_VIEWER_SUMMARY_TAB=enabled
2020-07-22T10:09:07-05:00 Feature toggle: UNITY_VIEWER_SYSTEM_TAB=enabled
2020-07-22T10:09:07-05:00 Feature toggle:
UNITY_VIEWER_WORKLOAD_CONCENTRATION_CHART=enabled
2020-07-22T10:09:07-05:00 Feature toggle: VNX_FILE_LIMIT=enabled
2020-07-22T10:09:07-05:00 Feature toggle: VNX_VIEWER_CAPACITY_TA=enabled
2020-07-22T10:09:07-05:00 Collector ID: 98e29e6571ca45038f4b36ef4c9a6956
2020-07-22T10:09:07-05:00 MetaTag Client Public certificate file loaded.
2020-07-22T10:09:07-05:00 MetaTag Key file loaded.
2020-07-22T10:09:07-05:00 Initializing SSL multi-threading. 41 locks.
2020-07-22T10:09:07-05:00 Creating SSL context.
2020-07-22T10:09:07-05:00 SSL Contexts constructed.
2020-07-22T10:09:07-05:00 Client expires on 2020-10-20T00:00:00-05:00
2020-07-22T10:09:07-05:00 METAFILE EXPIRATION:: Today is 07-22-2020, this
collector's metafile is set to expire on 10-20-2020.
2020-07-22T10:09:07-05:00 Owner First Name: Oscar --- Owner Last Name: Onofre ---
Owner Company: VMware
2020-07-22T10:09:10-05:00 Initializing Target Manager.
2020-07-22T10:09:11-05:00 Client expires on 2020-10-20T00:00:00-05:00
2020-07-22T10:09:26-05:00 Initializing Target Manager.
2020-07-22T10:09:26-05:00 Initializing web service for auto-collector update check:
https://collectorapi.liveoptics.com/dpackcollector.svc
2020-07-22T10:09:26-05:00 Auto check collector update version process beginning...
2020-07-22T10:09:26-05:00 Beginning DPACK Web Service Connection to
https://collectorapi.liveoptics.com/dpackcollector.svc
2020-07-22T10:09:26-05:00 Sending negotiate protocol
2020-07-22T10:09:26-05:00 Allocating socket switchboard bundle #1
2020-07-22T10:09:27-05:00 NegotiateProtocolResponse returned a redirect URL
https://collectorapi.liveoptics.com/dpackcollector.svc
2020-07-22T10:09:27-05:00 Server version Service1.1 negotiated 1.1
2020-07-22T10:09:27-05:00 Sending GetCollectorInfo...
2020-07-22T10:09:29-05:00 GetCollectorInfoResponse
https://app.liveoptics.com/collector/download/ normal not-latest
2020-07-22T10:09:29-05:00 CollectorInfo: Version:21.2.12.1 Platform:WindowsDotNet
Status:normal
ERROR: 2020-07-22T10:09:49-05:00 Downloading new collector failed in retry # 0
2020-07-22T10:10:28-05:00 OnShutdownInternal()
2020-07-22T10:10:28-05:00 Clearing all targets...
2020-07-22T10:10:28-05:00 TargetManager::ResetState()
2020-07-22T10:10:28-05:00 Targets closed.
2020-07-22T10:10:28-05:00 Exiting DotNetTargetManager queue...
2020-07-22T10:10:28-05:00 ~DotNetTargetManager()
2020-07-22T10:10:28-05:00 Clearing all targets...
2020-07-22T10:10:28-05:00 TargetManager::ResetState()
2020-07-22T10:10:28-05:00 Targets closed.
2020-07-22T10:10:28-05:00 Waiting for shutdown...
2020-07-22T10:10:28-05:00 Waiting for target threads to complete...
2020-07-22T10:10:28-05:00 Closing thread pool.
2020-07-22T10:10:28-05:00 Background target threads closed.
2020-07-22T10:10:28-05:00 OnTargetManagerShutdown()
2020-07-22T10:10:28-05:00 OnTargetManagerShutdown()
2020-07-22T10:10:28-05:00 Done.

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