filetransfer.abbott.

com

Getting Started Guide

Version 1.2.3

August 2021
Table of Contents
Overview ............................................................................................................................................................ 1
Create or activate your user account.................................................................................................................. 1
Abbott Resources........................................................................................................................................................... 1
Non-Abbott Resources................................................................................................................................................... 1
Sign in to filetransfer.abbott.com application .................................................................................................... 4
Send files (links) – Recommended Method ....................................................................................................... 7
Folder Sharing (previously named Workspaces) ............................................................................................... 9
Operational Support ........................................................................................................................................ 13

filetransfer.abbott.com Getting Started Guide i

OVERVIEW
filetransfer.abbott.com is a tool to be used for browser based secure file exchanges between
Abbott individuals and external users.
Maximum File Size
Each user has 100 gigabytes (100GB) of total storage for “Compose” email file links.
and
Each user has 10 gigabytes (10GB) of total storage for “Folders” sharing.
File Retention
Emailed links will be available for 5 days
Folders will be available for 30 days –files within folders will be purged when folder expires.
From Address
All emails from filetransfer.abbott.com will come from
[email protected]

Availability
filetransfer.abbott.com will be available 24 x 7 with the exception of periodic security updates
to the platform which will result in a brief outage of the application. We will apply these on a
weeknight at 8:00 p.m. CDT when published by vendor.

CREATE OR ACTIVATE YOUR USER ACCOUNT

ABBOTT RESOURCES
Login via single sign on using your Abbott email address and p1assword.

NON-ABBOTT RESOURCES
You will receive an email request to activate your user account to collaborate on files or
download files from a link.

filetransfer.abbott.com Getting Started Guide 1

NON-ABBOTT RESOURCES - CREATE YOUR ACCOUNT
Navigate to Click Access message or Access folder.
the email

Sign in Page Enter your email address, and then click Next.

filetransfer.abbott.com Getting Started Guide 2

NON-ABBOTT RESOURCES - CREATE YOUR ACCOUNT
Create Create a password, and then click Create
Account Page Account.

Check your
email for an
account
verification
link

Open your In the email, click Activate account.

email

filetransfer.abbott.com Getting Started Guide 3

NON-ABBOTT RESOURCES - CREATE YOUR ACCOUNT
You can now Download the file.
download the
file

SIGN IN TO FILETRANSFER.ABBOTT.COM APPLICATION

Once you have created or activated your user account, sign in to the filetransfer.abbott.com
application to access shared folders, download files, view secure messages, and more.

SIGN IN
Open web Enter filetransfer.abbott.com.
browser

Abbott Type your Abbott email address, and then click Next.
Resources

You will receive an Abbott prompt to enter Password.

filetransfer.abbott.com Getting Started Guide 4

SIGN IN

Receipt of single sign-on prompts depends on your

sign-on to Abbott’s network.

Non-Abbott Type your email address associated with your account, and
Resources then click Next.

filetransfer.abbott.com Getting Started Guide 5

SIGN IN
Type your password, and then click Sign In.

Note: If you enter an incorrect password too many times, your user account may get locked.
If this happens, you'll be notified by email. You can wait for one hour and then try to sign in
again or contact the IT Global Service Desk for assistance.

SIGN OUT
In the upper Click your username, and then click Sign Out.
right corner of
the screen

filetransfer.abbott.com Getting Started Guide 6

SEND FILES (LINKS) – RECOMMENDED METHOD
You can email files securely using filetransfer.abbott.com. The files get uploaded to
filetransfer.abbott.com and a link is sent to recipients for accessing the files. After the link
expires (5 days), the files are deleted from the server.
Both sender and receiver must have an account on filetransfer.abbott.com. If a recipient does
not have a user account, they receive instructions on how to create one.

SEND FILE(S)
Compose the Click Compose.
email

Enter email Enter recipient, subject and body message.

Attach the file Select Files from this computer.

Navigate to Locate and select the file(s) to attach and then click
the file and Open.
select open

filetransfer.abbott.com Getting Started Guide 7

SEND FILE(S)

Send the Click Send.

email

Leave the Outbox processing (blue) circle will disappear when

browser file send completes.
window open
until the send
completes.

filetransfer.abbott.com Getting Started Guide 8

SEND FILE(S)
User receives
message

FOLDER SHARING (PREVIOUSLY NAMED WORKSPACES)

You store your files in secure folders which you can share with other users for collaboration.
You can create folders from scratch or upload a folder from your desktop.

filetransfer.abbott.com Getting Started Guide 9

FOLDER SHARING
Start folder Click All Files.
sharing
process

Create new Click New > Folder.

folder
ABBOTT
RESOURCES
ONLY CAN
CREATE A
NEW
FOLDER

Enter folder Enter folder name and an optional description, and

name and then click Save.
description
and save
folder

filetransfer.abbott.com Getting Started Guide 10

FOLDER SHARING

Folder created The folder has been created.

Upload files to Click Upload.

folder

Select file(s) Click Upload files.

or folder

Note: You could also select a folder.

Locate the Select file(s) and click Open.

file(s) for
upload

filetransfer.abbott.com Getting Started Guide 11

FOLDER SHARING

You can share On the right side of the screen, click Invite New
files/folders Member.

Select the Enter the member(s) information

members to
invite Determine required permissions – Invite as
- Downloader – recommended if recipient only
needs to download files (Cost savings for Abbott)
- Collaborator – if download and upload
required by recipient
Click Invite.

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FOLDER SHARING

A message displays indicating success and recipient

receives a message.

OPERATIONAL SUPPORT
Operational support for filetransfer.abbott.com is available via the IT Global Service Desk:
224-668-1234 Queue: ADM-GLBL-Abbott-FileTransfer Operations

Getting Started user guide and Frequently Asked Questions (FAQs) are available on the
Filetransfer SharePoint site

filetransfer.abbott.com Getting Started Guide 13