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Maintenance Log: 14828 Wabash, Ave Dolton, IL 60419 Phone: 708-506-9872

This document is a maintenance log for a client's computer system. It records information about the client, computer specifications, maintenance tasks completed, issues found and resolved. Technicians performed system speed tests, security checks, software and system updates, data backups, and checked the physical condition of the computer. It documents the work done, time taken, and solutions provided for each task. The log also includes a legal agreement for computer support services outlining responsibilities, warranty details and limitations of liability.

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Michael Jones
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0% found this document useful (0 votes)
122 views4 pages

Maintenance Log: 14828 Wabash, Ave Dolton, IL 60419 Phone: 708-506-9872

This document is a maintenance log for a client's computer system. It records information about the client, computer specifications, maintenance tasks completed, issues found and resolved. Technicians performed system speed tests, security checks, software and system updates, data backups, and checked the physical condition of the computer. It documents the work done, time taken, and solutions provided for each task. The log also includes a legal agreement for computer support services outlining responsibilities, warranty details and limitations of liability.

Uploaded by

Michael Jones
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Maintenance Log

14828 Wabash, Ave


Dolton, IL 60419
Phone: 708-506-9872
WWW.TECH-DYNAMIC.NET
[email protected]
ORDER INFORMATION
FOR ORDER NO. TECHNICIAN MAINTENANCE DATE

CLIENT INFORMATION
FIRST NAME MI LAST NAME

ADDRESS

CITY STATE ZIP CODE

PHONE EMAIL ADDRESS

COMPUTER DESCRIPTION COMPUTER SPECIFICATIONS Available: Yes No

BRAND MAKE TYPE

MODEL COLOR CPU MEMORY

USERNAME PASSWORD HARD DRIVE DISK DRIVE

USERNAME PASSWORD GRAPHICS

USERNAME PASSWORD OPERATING SYSTEM

SYSTEM SPEED PASS FAIL SYSTEM SECURITY PASS FAIL

NOTES NOTES

SYSTEM UPDATES PASS FAIL SOFTWARE UPDATES PASS FAIL

NOTES NOTES

DATA BACKUPS PASS FAIL PHYSICAL CONDITION PASS FAIL

NOTES NOTES

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Maintenance Log
14828 Wabash, Ave
Dolton, IL 60419
Phone: 708-506-9872
WWW.TECH-DYNAMIC.NET
[email protected]
FULL MAINTENANCE REPORT
TYPE DESCRIPTION TIME TAKEN

SOLUTION

TYPE DESCRIPTION TIME TAKEN

SOLUTION

TYPE DESCRIPTION TIME TAKEN

SOLUTION

TYPE DESCRIPTION TIME TAKEN

SOLUTION

TYPE DESCRIPTION TIME TAKEN

SOLUTION

TYPE DESCRIPTION TIME TAKEN

TYPE DESCRIPTION TIME TAKEN

TYPE DESCRIPTION TIME TAKEN

NEXT MAINTENANCE DATE NEXT WORK LOCATION

☐ On-Site ☐ Carry-In ☐ Remote ☐ Phone


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Maintenance Log
14828 Wabash, Ave
Dolton, IL 60419
Phone: 708-506-9872
WWW.TECH-DYNAMIC.NET
[email protected]
LEGAL AGREEMENT – Customer agrees to the following terms:

PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. Warranty Exclusions


These terms govern the provision of any computer support services (“Services”) Warranty does not include accidental damage. e.g. liquid damage (90% of keyboard
provided by Tech Dynamics. faults are due to liquid spillage), cabinet or component breakage due to misuse.
Damage caused by power surges or spikes, including and not limited to, mains
Tech Dynamics provides you with access to and use of the Services subject to
power and telecommunications connections, or to other unspecified sources,
your compliance with the Terms. Tech Dynamics reserves the right to refuse to
voltage fluctuation, amperage fluctuation, rust or corrosion, are not covered under
provide the Services to anyone at any time without notice for any reason. You
warranty.
represent and warrant to us that you are at least 18 years old; you have the right,
capacity and authorization necessary to legally bind yourself to the Terms. Warranties do not cover loss or damage due to negligence, accidents, theft, flood,
fire, earthquakes, electrical storms or any other act of God or any war related
Backup Services & Potential Data Loss
events.
While Tech Dynamics will make all reasonable efforts to safeguard the contents
The warranty on any hardware will be voided if any sticker placed on the
(data) stored on your computer, you understand and agree that prior to
warrantable equipment is removed, broken or tampered with.
contacting or allowing Tech Dynamics to perform diagnostic, repair, or other
services on your computer, it is your responsibility to back-up the data, software, This warranty does not cover failure of equipment due to the system not being
information or other files stored on your computer disks and/or drives if you so serviced adequately, or failure from “fair wear and tear”. This warranty does not
desire. You acknowledge and agree that Tech Dynamics and/or its third-party cover repairs for the replacement of parts due to incompatibility. The warranty
service provider shall not be responsible under any circumstances for any loss, holder will be liable to pay for these repairs.
alteration, or corruption of any software, date or files
Upgrades
If you do not have a backup of your software and data, we can provide you with
Tech Dynamics can supply manufacturer specific upgrades or spare parts on request.
our data backup service at an additional cost. However, we cannot guarantee the
Please note however that we cannot guarantee compatibility with your current
integrity of the data when backing up.
system or configuration. Tech Dynamics will offer suggestions and advice on
Warranty upgrades but is not liable for any compatibility issues.
Tech Dynamics offers the following warranty periods: Limited Liability
7 day warranty for labor - All work is covered by a labor only 7 day warranty. If Tech Dynamics shall not be liable for any claims regarding the physical functioning of
the same problem re-occurs within 7 days of the original repair (stated on the equipment/media or the condition or existence of data on storage media supplied
invoice), Tech Dynamics will only charge for any additional parts that may be before, during or after service.
required. Excludes faults caused by software, virus and end user errors
In no event will Tech Dynamics be liable for any damage to the
1 year return-to-base manufacturer’s warranty on new hardware - All hardware, laptop/desktop/equipment, loss of data, loss of revenue or profits, or any special,
software and/or equipment sold may be a third party product or service. Any incidental, contingent, or consequential damages, however caused, before, during
repair work carried out may be protected by the original manufacturer warranty or after service even if Tech Dynamics has been advised of the possibility of damages
or loss to persons or property. Tech Dynamics liability of any kind with respect to the
3 month return-to-base warranty on second hand hardware
services, including any negligence on its part, shall be limited to the contract price
Equipment is only covered for faulty workmanship on parts, and for parts that for the services.
fail due to manufacturing defects recognized by the component manufacturer. If
The client and Tech Dynamics agree that the sole and exclusive remedy for
the Warranty parts are not available the client will be informed of the delay and
unsatisfactory work or data shall be, at Tech Dynamics option, additional attempts
the revised expected repair time. Warranty repairs are carried out under the
by Tech Dynamics to recover satisfactory data or refund of the amount paid by the
terms of the manufacturer warranty conditions. Warranty parts are supplied by
client. The parties acknowledge that the price of Tech Dynamics services would be
the equipment manufacturer.
much greater if Tech Dynamics undertook more extensive liability.
If a warranty repair is found to be outside of the warranty terms, it will be
The client is aware of the inherent risks of injury and property damage involved in
deemed as a "Non Warranty Repair" and charges will be applicable.
laptop/desktop repair, including without limitation, risks due to destruction or
Non Warranty Repairs damage to the machine, media, or data and inability to repair the machine or
recover data, including those that may result from the negligence of Tech Dynamics,
Whilst every effort is made to repair within a few days, it is subject to parts and assumes any and all known risks of injury and property damage that may
availability. All parts used on Non Warranty repairs are manufacturer supplied results.
unless otherwise requested.

SIGNATURE: DATE:

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