Gswave Usermanual Android
Gswave Usermanual Android
Page | 2
Grandstream Wave User Manual
Version 1.0.3.26
Table of Contents
WELCOME ................................................................................................................... 10
Page | 3
Grandstream Wave User Manual
Version 1.0.3.26
Attended Transfer After Calling ..................................................................................................... 28
Attended Transfer Before Calling ................................................................................................. 29
Voicemail .............................................................................................................................................. 37
Contacts ............................................................................................................................................... 39
Messages ............................................................................................................................................. 49
SETTINGS .................................................................................................................... 53
Page | 4
Grandstream Wave User Manual
Version 1.0.3.26
Custom Settings ................................................................................................................................... 68
About .................................................................................................................................................... 68
Record ................................................................................................................................................. 70
Debug .................................................................................................................................................. 70
Exit ....................................................................................................................................................... 72
Page | 5
Grandstream Wave User Manual
Version 1.0.3.26
Table of Tables
Page | 6
Grandstream Wave User Manual
Version 1.0.3.26
Table of Figures
Page | 7
Grandstream Wave User Manual
Version 1.0.3.26
Figure 40: Call History Details Screen ........................................................................................................ 47
Figure 41: Call History Details Screen - Edit Contact ................................................................................. 48
Figure 42: Delete All Call History ................................................................................................................ 48
Figure 43: Grandstream Wave Messages Screen ...................................................................................... 49
Figure 44: Grandstream Wave Message Details Screen ............................................................................ 50
Figure 45: Create New Message ................................................................................................................ 51
Figure 46: Grandstream Wave Message Screen - Edit Message .............................................................. 52
Figure 47: Add New Account Screen .......................................................................................................... 53
Figure 48: QR Code Scan Screen .............................................................................................................. 54
Figure 49: Scan QR Code Image Screen ................................................................................................... 55
Figure 50: Account Settings Screen - Registration Success ...................................................................... 56
Figure 51: Slide to Delete Account .............................................................................................................. 56
Figure 52: Call Settings Screen .................................................................................................................. 63
Figure 53: DND Settings Screen ................................................................................................................. 63
Figure 54: BLF List Screen ......................................................................................................................... 65
Figure 55: LDAP Settings Screen ............................................................................................................... 66
Figure 56: About Page ................................................................................................................................ 69
Figure 57: Record ....................................................................................................................................... 70
Figure 58: Debug ........................................................................................................................................ 71
Figure 59: Exit the Application .................................................................................................................... 72
Figure 60: Configuring GDS3710 Settings on GS Wave ............................................................................ 73
Figure 61: GDS Settings. ............................................................................................................................ 74
Figure 62: "OpenDoor" Button .................................................................................................................... 74
Page | 8
Grandstream Wave User Manual
Version 1.0.3.26
CHANGE LOG
This section documents significant changes from previous firmware versions. Only major new features or
major document updates are listed here. Minor updates for corrections or editing are not documented here.
• Added support for FIR and PLI. [Grandstream Wave Technical Specifications]
• Added support to delete call history [Delete All Call History]
• Added support for 100rel [Enable 100rel]
No major changes
Page | 9
Grandstream Wave User Manual
Version 1.0.3.26
WELCOME
Thank you for using Grandstream Wave. To meet the requirements of our customers, Grandstream Wave
emerged on the basis of our existing multimedia VoIP Phones and enable users to move freely and continue
to receive calls from any business or residential SIP account. The Grandstream Wave is a free softphone
application that allows users to connect to their SIP accounts from anywhere in the world and it supports
AndroidTM 4.0 and higher, and it is compatible with most of AndroidTM mobile phones and tablets.
By combining powerful phone functions and integration of Grandstream UCM applications, businesses
throughout the world can use Grandstream Wave for all communication and productivity requirements with
unprecedented high quality experience.
P a g e | 10
Grandstream Wave User Manual
Version 1.0.3.26
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of the GS Wave IOSTM:
The following table resumes all the technical specifications including the protocols / standards supported,
voice codecs, telephony features, languages and upgrade/provisioning settings for the GS Wave:
P a g e | 11
Grandstream Wave User Manual
Version 1.0.3.26
Voice / Video Support G.711µ/a, G.722 (wide-band), G.726-32, iLBC, G.729, GSM, DTMF(In
Codecs and audio, RFC2833, SIP INFO), Opus, HD Audio, H264, video resolution up to 720p
Capabilities HD, FIR and PLI
Audio Quality Full-duplex speaker, AEC, AGC, Noise Reduction, PLC, Adaptive JIB
The Grandstream Wave is compatible with most of AndroidTM mobile phones and tablets running AndroidTM
4.0 or higher version and it supports 2G/3G/4G and WiFi. Users could download Grandstream Wave via
scan QR code, or from Google Play store.
Note: When using the Grandstream Wave for the first time, users have to confirm whether allow the
application to read local contacts from the phone. If it allows, users could view local contacts on the
To fully manipulate the Grandstream Wave capacitive touch screen, use fingers to operate following the
introductions below on the Grandstream Wave icons, buttons, menu items, onscreen keyboard, etc.
P a g e | 12
Grandstream Wave User Manual
Version 1.0.3.26
Figure 1: Grandstream Wave Finger Gestures on the Touchscreen
• Tap: Slightly touch the screen with fingertip once to initiate menu, options or applications.
• Long Press: Touch the screen with fingertip for about 2 seconds without lifting finger from the screen
to bring up the context menu for more operations.
• Press and Drag: Press the item and move it by dragging the finger up, down, left or right, without lifting
finger from the screen.
• Flick and Slide: Touch the screen with fingertip and slide over the screen. For example, users could
slide up to scroll up the page, slide down to open dropdown menu, slide left to delete an item from the
list. If the finger stays on the screen for too long, the item may be selected and sliding will not occur.
This chapter provides basic operations on the GS wave, including making / receiving calls, call transfer,
conference calls, managing contacts and etc…
Dial Screen
Tap on the keypad button at the bottom of screen to open dial screen, as shown in figure 2.
P a g e | 13
Grandstream Wave User Manual
Version 1.0.3.26
Figure 2: Keypad Screen
2. Put one finger on left screen edge, and slide to right or tap on the upper left corner, select the
account as shown on the following screenshot;
P a g e | 14
Grandstream Wave User Manual
Version 1.0.3.26
Figure 3: Select Account
5. Tap on to dial out with SIP account; Tap on and select "Local Call", "Video
Call" or "Paging" to dial out via local phone number, or select "New Contact" to add the number as a
contact quickly.
Note:
• By default, Grandstream Wave allows users to press # key as SEND key. This behavior can be disabled
via set option "Use # as Dial Key" to "No" under Settings->Account Settings.
• If inserting an active SIM card into the phone, users could make calls with the SIM card number but
cannot send messages with the local phone number.
Redial
Users can dial out the last dialed number if there is dialed call history.
P a g e | 15
Grandstream Wave User Manual
Version 1.0.3.26
Dialing a Number via Call History
The Grandstream Wave call history is listed on the upper of the dial screen. It displays all call histories
(local and SIP account) and missed calls. Navigate on the call history entries by tapping on button
on the bottom of the main screen to slide up/down as displayed on the following figure.
Note: Dialing out through call history will use the account which made the last call.
Access Contacts by tapping on icon on the bottom of the main screen, the SIP contacts and LDAP
Contacts (please go to Settings page to configure first) are shown up individually. Follow the steps in figure
6 to dial a number via Contacts.
P a g e | 16
Grandstream Wave User Manual
Version 1.0.3.26
1. Tap Contacts to
access the
Contacts screen.
2. Search for the
contacts by inputting
initials.
4. Tap on or to dial
3. Tap on the contact
out.
below to access the
details screen.
Users could switch lines by sliding the call screen when there are multiple calls, as shown in figure below.
P a g e | 17
Grandstream Wave User Manual
Version 1.0.3.26
1. Slide right to
access call line
screen. 2. Tap on the line to select. 4. Tap on "UnHold" to speak to this
3. Tap on the right area, or slide to line, other lines will be put on hold
left and go back to the call screen. automatically.
Answering Calls
When the phone is at idle state, and there is an incoming audio call, the status bar will display the icon
and the phone screen is as shown on the figure below.
Tap on button to answer the call via speaker, or tap on button to reject the
call.
P a g e | 18
Grandstream Wave User Manual
Version 1.0.3.26
Figure 7: Single Incoming Audio Call
When there is a video call, you can see the screen is as shown below.
P a g e | 19
Grandstream Wave User Manual
Version 1.0.3.26
Multiple Incoming Calls
When there is another incoming audio call during an active call, the status bar will display the icon ,
and at the same time, users will hear call waiting tone, with the screen displaying the caller’s name or
number for the incoming call. A prompt appears for users to confirm as shown on the following figure.
Tap on button to answer the call, once the new call is answered, the current active call will
be placed on hold. If the new call is rejected by tapping on button , the current active call will
not be interrupted.
If the incoming call is video call, the screen is shown as below. Tap on or
to answer. once the new call is answered, the current active call will be placed on hold. If the new call is
rejected by tapping on button , the current active call will not be interrupted.
P a g e | 20
Grandstream Wave User Manual
Version 1.0.3.26
Figure 10: Multiple Calls - Video call
Active Call
During an active call, users could hold/resume call, mute/unmute, input DTMF, add new call, initiate
conference, end a call or switch audio channel, turn on/off video, switch front/rear camera. Tap on left
screen, and slide right to bring up the lines list. Users could switch to other lines or add a new call.
P a g e | 21
Grandstream Wave User Manual
Version 1.0.3.26
Transfer Call
Back Home
Video Call
Start Conference
Access Keypad
Hold / UnHold the
call
• Hold/UnHold: During the call, users could press the HOLD button to hold or resume the call at any
time.
• Keypad: Tap on the icon to bring up digital soft keypad for inputting DTMF.
• More: Access more operations including Home, Transfer, Conference and Mute/Unmute.
• Home: Back to the home screen (dial screen), the active call interface will be hidden; users could
tap on button at the upper left corner of the screen to go back to the call interface.
• Transfer: Switch to the transfer screen. Grandstream Wave supports blind transfer and attended
transfer. Please refer to chapter Call Transfer for more details.
• Video On: Enable video call. Tap to dial up video call to the callee.
P a g e | 22
Grandstream Wave User Manual
Version 1.0.3.26
The video call screen is shown below; the basic operations are the same as audio call.
Call Hold/Resume
During the active call, press the HOLD button to put the call on hold. Users could dial up or answer a new
call. The call hold screen is displayed on the following screenshot:
P a g e | 23
Grandstream Wave User Manual
Version 1.0.3.26
Figure 13: Call UnHold
To resume the call, press the UNHOLD button again to resume the call if the current active call is put on
hold.
Mute
During an active call, press the mute button to mute the call. Press the button mute again to
unmute the call. The mute screen is displayed on the following figure:
P a g e | 24
Grandstream Wave User Manual
Version 1.0.3.26
Figure 14: Call Mute
Grandstream Wave allows users to switch audio channel among handset (if user plugs in headset, the
handset status will be turned into headset status), speaker or Bluetooth headset when making calls.
Following screenshots shows the call screen when using the Bluetooth, tap on button to switch
channels.
P a g e | 25
Grandstream Wave User Manual
Version 1.0.3.26
Figure 15: Call via Bluetooth
Call Recording
During an active call, users can start easily recording the outgoing audio conversation and retrieve the
recording stored on the internal memory of the phone under the folder named “Record” as displayed on the
following screenshots.
P a g e | 26
Grandstream Wave User Manual
Version 1.0.3.26
Missed Calls
When there is a missed call, the phone will display on the status bar and prompt on Grandstream
Wave call history list, as shown in figure below.
Call Transfer
A call can be transferred to another party during the call. The Grandstream Wave supports blind transfer
and attended transfer.
P a g e | 27
Grandstream Wave User Manual
Version 1.0.3.26
Blind Transfer
When the ringback tone is played, users will automatically go back to the main screen (dial screen) to
complete the transfer after the callee answers the call.
Note: If entered incorrect digits, tap on button to delete the digits one by one, or long press it to
clear all digits.
Grandstream Wave supports attended transfer before or after calling, which provides users a fast and easy
way to complete attended transfer. Make an active call first and follow the steps below to transfer the call
to the third party.
P a g e | 28
Grandstream Wave User Manual
Version 1.0.3.26
Figure 19: Attended Transfer after Calling - Transferring
Users can also consult the third party first before transferring the call. The following steps illustrate how to
attend before calling:
P a g e | 29
Grandstream Wave User Manual
Version 1.0.3.26
1. During an active
call, tap on "More"
and select "Transfer" 2. Input phone number
in the available and then switch the 3. If the third party has
options to access the transfer mode to not answered the call, 4. If the new call is
transfer screen. "Attended" on the upper the caller could tap on established, tap on
right corner to access "Cancel" to end "Transfer" to transfer the
the Transfer / Split transfer. call. If tap on "Split", it will
screen.
place the previous call on
hold.
6-Way Conference
Grandstream Wave supports up to 6-way conferencing. The conference screen is displayed on the
screenshot below:
P a g e | 30
Grandstream Wave User Manual
Version 1.0.3.26
Users could start or delete the conference,
Long press one conference
or edit conference members after accessing
entry to delete it.
the conference screen.
P a g e | 31
Grandstream Wave User Manual
Version 1.0.3.26
Add New Conference
Figure 22: Grandstream Wave Conference - Add New Call to the Conference
• Enter phone number in the input box. If this is an existing contact in the Grandstream Wave, it will be
shown up. Then, users could add it to the conference.
• If the conference has started and there already exists an existing line, check the line and tap on "Add"
to add the line to conference directly.
Initiating Conference
During an active call, tap on "More" and select "Conference" to access conference room. Users could add
new participants if there exits an active call.
P a g e | 32
Grandstream Wave User Manual
Version 1.0.3.26
Figure 23: Grandstream Wave Conference - Initiating Conference
While all participants have been in the conference, users could tap on the buttons below to make the
corresponding operations.
When the conference participant is disconnected, or the call with the participant is over, tap on the
top right corner of the participant to redial.
P a g e | 33
Grandstream Wave User Manual
Version 1.0.3.26
Removing Participant from Conference
To remove a participant from the conference, users could press DELETE button on phone screen, then tap
on icon at the upper right corner of the participant, and then it will be removed.
Mute/Unmute Conference
During an active conference, users could press MUTE button on phone screen, and then tap on at
the upper right corner of the member to mute the member. The muted member will not be heard by other
members, but can hear other members, while it still exists on the conference screen, the muted member in
shown as .
P a g e | 34
Grandstream Wave User Manual
Version 1.0.3.26
Figure 25: Grandstream Wave Conference - Mute Conference Participant
Hold/Resume Conference
During the conference, users could press the HOLD button on phone screen to hold the conference with
all participants at any time. If the remote participant presses the HOLD button, it will only hold his/her own
call from the conference, as shown on the following figure:
P a g e | 35
Grandstream Wave User Manual
Version 1.0.3.26
Figure 26: Grandstream Wave Conference - Hold Conference
To end the conference, users could tap on phone screen to disconnect all
the participants from the conference. If the remote participant hangs up the call, it will be disconnected from
the conference, but other participants in the conference will stay in the conference.
Direct IP Call
The GS wave supports Direct IP Call which allow users to make calls without a SIP proxy, VoIP calls can
be made between the phone running the application and the destination phone if:
- The phone running the application and the destination phone have public IP addresses, Or
- Both are on the same LAN/VPN using private or public IP addresses, Or
- Both can be connected through a router using public or private IP addresses (with necessary port
forwarding or DMZ).
P a g e | 36
Grandstream Wave User Manual
Version 1.0.3.26
Figure 27: Direct IP Call
Voicemail
When there is a new voicemail, the voicemail icon will show up on the status bar, and at the same
time users could see a new message prompt on the Grandstream Wave messages list.
P a g e | 37
Grandstream Wave User Manual
Version 1.0.3.26
Figure 28: Configure Voicemail UserID
P a g e | 38
Grandstream Wave User Manual
Version 1.0.3.26
Note: To access the voicemail, users will be required to enter the voice mail password, please contact the
service provider to obtain the password.
Contacts
Users can manage their phone contacts and SIP contacts in Grandstream Wave Contacts. To access
Grandstream Wave Contacts, tap on button at the bottom of the main screen, as displayed on the
following screenshot:
P a g e | 39
Grandstream Wave User Manual
Version 1.0.3.26
Add Contacts
Search Contacts
Tap on the search box on the Contacts screen to access the search screen, as shown on screenshot below:
P a g e | 40
Grandstream Wave User Manual
Version 1.0.3.26
Figure 32: Grandstream Wave Search Contact
Enter the contact name or number to search, the contact will be updated and displayed automatically when
entering the initial digits. Tap on the number to view details.
View Contact
Tap on one contact to view details or edit, as displayed on the following screenshot:
P a g e | 41
Grandstream Wave User Manual
Version 1.0.3.26
• Dial up the audio call.
Edit Contact
Long press the contact on the contact list to bring up the dialog box, tap on Edit to access the editing screen;
Or long press the contact to access the details screen, tap on button at the upper right corner, then
select Edit.
Delete Contact
1. Long press one contact on the contact list to bring up the dialog box, select Delete to access the editing
screen.
P a g e | 42
Grandstream Wave User Manual
Version 1.0.3.26
Figure 34: Edit Contact
2. Long press one contact on the contact list to bring up the dialog box, select Batch Remove to access
batch remove screen, check contacts and tap on on the upper right corner to delete.
P a g e | 43
Grandstream Wave User Manual
Version 1.0.3.26
4. Tap on one contact to access the detail interface, tap on button at the upper right corner, then
select Delete Contact, as shown on the following screenshot.
P a g e | 44
Grandstream Wave User Manual
Version 1.0.3.26
3. Tap "Add to Favorites" to
1. Select one contact in the 2. Tap on the menu button at add contact. Users could also
Contacts to access details the upper right corner. tap "Delete Contact" to delete
screen, the contact from Favorites.
Besides the operation mentioned above, users could also select one contact in the Contacts and long
press it to bring up the dialog box, select "Add to Favorites" to add contact to Favorites.
Via the similar way, users could delete contacts from Favorites by selecting "Remove from Favorites".
LDAP Contacts
Users could access LDAP screen to search LDAP contacts, view LDAP contact details and add LDAP
contact. Please go to Settings->Advanced Settings->LDAP Settings to fill in details.
P a g e | 45
Grandstream Wave User Manual
Version 1.0.3.26
Figure 38: LDAP Contacts Screen - Search Contact
Call History
To view recent call history or view classified call history on Grandstream Wave, tap on the dial screen
or slide down the call history, as shown on screenshot below:
P a g e | 46
Grandstream Wave User Manual
Version 1.0.3.26
Answered calls
Dialed calls
Missed calls
Audio calls
Video calls
Tap on one call history entry to dial out with the last dial-out account. To access the details for this entry,
Users could view recent call history of this entry, make calls or send messages to it (not applicable to SIM
card number or anonymous call). Tap on button at the upper right corner to make operations like Edit
P a g e | 47
Grandstream Wave User Manual
Version 1.0.3.26
Contact, Add to Favorites, or Delete All Call History. If the call is not an existing contact, save it to
Contacts before making the operations.
User can also delete the Call history from Settings menu by clicking on “Delete All Call History” as shown
in the below image
P a g e | 48
Grandstream Wave User Manual
Version 1.0.3.26
Messages
Messages function allows users to send/receive messages. Tap on button to access the Messages
screen, as shown on the following screenshot.
Note: Messages function is not available in all countries and regions. Please contact your service provider
for more details.
View Message
The Message screen displays sent & received (draft) messages, the messages are classified by contacts
names or numbers while sorted by sent & received time. Tap on one message to check the details, as
shown on the following screenshot:
P a g e | 49
Grandstream Wave User Manual
Version 1.0.3.26
Figure 44: Grandstream Wave Message Details Screen
P a g e | 50
Grandstream Wave User Manual
Version 1.0.3.26
Create New Message
Tap on the right of the input box to add one contact or more from Grandstream Wave Contacts or
input the contact phone number or name in the input box to find the corresponding contact.
If the sent or received message is phone number or Email address, you can tap on the number to dial out
directly or tap on the Email address to send an email.
Edit Message
Long press one message on the Messages screen, select "Batch Remove" in the pop up dialog box, and
tap on the upper right corner to delete all messages with this number. Long press one message
content to access the editing screen, users could edit, copy or forward one single message as shown on
the figure below.
P a g e | 51
Grandstream Wave User Manual
Version 1.0.3.26
• Copy the selected message.
P a g e | 52
Grandstream Wave User Manual
Version 1.0.3.26
SETTINGS
For the first time using Grandstream Wave, go to the Settings screen to complete the basic settings,
including Account Settings, Advanced Settings, Custom Settings, About Version, Debug, etc.
Account Settings
Grandstream Wave supports up to 6 independent SIP accounts and 6 lines. Users can make calls after
registering the account to the SIP server. Tap on button at the upper right corner of the Account
Settings screen to add accounts. Users could add account via Generic Accounts or VOIP Providers.
To add generic account, tapping on "UCM Account (Scan QR Code)" or "UCM Account (Select QR Code
Image) ", or tap on "SIP Account" to add account, as shown on figure below.
The way to add VOIP Providers accounts is the same as add generic accounts, just select the providers in
the list below and input required information.
To add account by QR code scan, please follow the steps below as shown in figure below.
1. Tap on "UCM Account (Scan QR Code) " to access the scan screen;
2. Scan the QR code containing configuration info sent from the UCM server to the mailbox;
3. Choose whether to overwrite account or add new account, and then the account will be added to the
list.
P a g e | 53
Grandstream Wave User Manual
Version 1.0.3.26
Figure 48: QR Code Scan Screen
Note: Users could add up to 6 accounts, if already reached the limit, you can select overwrite account only.
1. Tap on "UCM Account (Select QR Code Image)" to access the images screen;
2. Select the QR code image containing configuration info;
3. Choose whether to overwrite account or add account, and then the account will be added to the list.
P a g e | 54
Grandstream Wave User Manual
Version 1.0.3.26
Figure 49: Scan QR Code Image Screen
Note: Users could add up to 6 accounts, if already reached the limit, you can select overwrite account only.
SIP Account
3. Tap on the upper right corner to save the configuration and go back to the account settings
screen;
4. The following figure 48 shows the accounts are successfully registered, and the account icon is in
green . If the account icon is in red , it means the registration failed.
P a g e | 55
Grandstream Wave User Manual
Version 1.0.3.26
Figure 50: Account Settings Screen - Registration Success
Users could also slide left to delete this account as shown in figure 49.
P a g e | 56
Grandstream Wave User Manual
Version 1.0.3.26
Table 3: Edit Account Parameters
VoiceMail UserID Configure the voicemail user ID to retrieve voicemail by pressing LISTEN
button on the message screen. This user ID is usually the VM portal access
number. For example, the UCM server voicemail access number is *97.
Display Name Configures the name to display on LCD when calling, it needs SIP server to
support it if this function is enabled.
After configuring the account, users could tap on the existing account for more settings, such as General
Settings, Call Settings, SIP Settings, Network Settings and Codec Settings.
P a g e | 57
Grandstream Wave User Manual
Version 1.0.3.26
b) xx - only 2 digit numbers
c) ^ - exclude
d) [3-5] - any digit of 3, 4, or 5
e) [147] - any digit of 1, 4, or 7
f) - replace digit 2 with 011 when dialing
g) | - the OR operand
h) {X123} - match Z123, e123, 5123, …
i) Back slash “\” Character can be used to escape specific letters. e.g. if
{ \p\a\r\k\+60 } dial plan is configured, park+60 should be able to pass dial
plan check. This also can be used to escape Mark and User unreserved
characters.
Mark = "-" / "_" / "." / "!" / "~" / "*" / "'" / "(" / ")"
User-unreserved = "&" / "=" / "+" / "$" / "," / ";" / "?" / "/
Use # as Dial Key Configures the "#" key as the "Send" key. If enable, press the "#" key to dial
the numbers out immediately; If set to disable, the "#" key will be included in
the dialing string.
Call Forward Tap to access Call Forward Settings screen.
Call Forward Settings It is used to specify the Call Forward Type from 4 modes: Unconditional, Time
Based, Others (Forward When busy and No Answer Forward).
Auto Answer It is used to configure auto answer mode. If set to "Yes", the phone will
automatically turn on the speaker phone to answer incoming calls after a
short reminding beep. If set to "Enable Intercom/Paging", it will answer the
call based on the SIP info header sent from the server/proxy. Default setting
is No.
Enable Session Configures the relevant parameter in "Session Expiration Settings" option
Expiration below. The default setting is "No".
Session Expiration Configures the relevant session expiration parameters.
Settings
SIP Port It is used to define the local SIP port used to listen and transmit. If enabled
Random Port option on Advanced Settings screen, this option will be
unavailable.
Transmission Protocol It is used to configure the transmission protocol to transmit SIP info. Users
could choose TCP/UDP/ TLS. The default is "UDP".
Unregister Before New If set to "Register All", the SIP contact header will use "*" to clear all SIP
Registration user's registration information. If set to "Do Not Register", the phone will not
clear the current SIP user's info. The default is "Unregister Single", that
means do not cancel the SIP user's registration information.
Register Expiration Specifies the frequency (in minutes) in which the phone refreshes its
(m) registration with the specified registrar. The minimum value is 1 minute while
the maximum is 64800 minutes (about 45 days).The default value is 60
minutes (1 hour).
P a g e | 58
Grandstream Wave User Manual
Version 1.0.3.26
Only Accept SIP Once enabled, only accept SIP request sent from known servers, the default
Requests from Known setting is "Disable".
Servers
Check SIP User ID for Checks SIP User ID in the Request URI of incoming INVITE; if it doesn't
Incoming Invite match the base SIP User ID, the call will be rejected. Direct IP calling will also
be disabled. Default is No.
Enable 100rel Enables PRACK (Provisional Acknowledgment) method. PRACK improves
the network reliability by adding an acknowledgement system to the
provisional Responses (1xx). If it’s enabled, it will respond to the 1xx
response from the remote party. The default setting is "Disabled"
Session Expiration (s) The SIP Session Timer extension that enables SIP sessions to be
periodically "refreshed" via a SIP request (UPDATE, or re-INVITE). If there
is no refresh of an UPDATE or re-INVITE message, the session will be
terminated once the session interval expires. Session Expiration is the time
(in seconds) where the session is considered timed out, provided no
successful session refresh transaction occurs beforehand.
Min-SE (s) The minimum session expiration (in seconds). The default value is 90
seconds.
UAC Specify Refresher As a caller, select UAC to use the phone as the refresher; or select UAS to
use the caller or proxy server as the refresher. If set to "Omit", that means
do not specify the refresh object. The default setting is "Omit".
UAS Specify Refresher As a callee, select UAC to use caller or proxy server as the refresher; or
select UAS to use the phone as the refresher.
Force INVITE The Session Timer can be refreshed using the INVITE method or the
UPDATE method. Select "Yes" to use the INVITE method to refresh the
session timer.
Caller Request Timer If set to "Yes" and the remote party supports session timers, the phone will
use a session timer when it makes outbound calls. The default setting is
"No".
Callee Request Timer If set to "Yes" and the remote party supports session timers, the phone will
use a session timer when it receives inbound calls. The default setting is
"No".
Force Timer If Force Timer is set to "Yes", the phone will use the session timer even if
the remote party does not support this feature. If Force Timer is set to "No",
the phone will enable the session timer only when the remote party supports
this feature. To turn off the session timer, set Caller Request Timer, Callee
Request Time and Force Timer all to "No".
P a g e | 59
Grandstream Wave User Manual
Version 1.0.3.26
Proxy-Require A SIP Extension to notify the SIP server that the phone is behind a
NAT/Firewall. Do not configure this parameter unless this feature is
supported on the SIP server.
Outbound Proxy Configures the IP address or Domain name of the Primary Outbound Proxy,
Media Gateway, or Session Border Controller.
Secondary Outbound Configures the IP address or Domain name of the Secondary Outbound
Proxy, Media Gateway, or Session Border Controller. Secondary outbound
Proxy
proxy will be used when the primary outbound proxy fails.
NAT Traversal Enables or disables the NAT traversal mechanism. The default setting is
"Keep-alive".
If set to "STUN" and STUN server is configured, the phone will route
according to the STUN server; If NAT type is Full Cone, Address-
Restricted Cone or Port-Restricted Cone, the phone will try to use public
IP addresses and port number in all the SIP&SDP messages.
The phone will send empty SDP packet to the SIP server periodically to
keep the NAT port open if it is configured to be "Keep-alive".
Configure this to be "NAT NO" if an outbound proxy is used.
Configure this to be "UPnP" if the router supports UPnP.
If set to "Auto", the phone will try to use all traversal methods mentioned
above until find the available one.
DNS Mode Controls how the search appliance looks up IP addresses for hostnames.
There are three modes: A Record, SRV, NAPTR/SRV. The default setting is
"A Record". If the user wishes to locate the server by DNS SRV, the user may
select "SRV" or "NATPTR/SRV".
• In audio: which means DTMF is combined in the audio signal (not very
reliable with low-bit-rate codecs);
• RTP (RFC2833): permits to specify DTMF with RTP packet. Users could
know the packet is DTMF in the RTP header as well as the type of
DTMF;
• SIP INFO: uses SIP INFO to carry DTMF. The defect of this mode is that
it's easily to cause desynchronized of DTMF and media packet for the
reason the SIP and RTP are transmitted respectively.
Default settings is via “RFC2833”.
Preferred Vocoder Selects which codecs will be used on Wi-Fi, 2G, 3G and 4G
Multiple vocoder types are supported on the phone (PCMU, PCMA, OPUS,
G722, G726_32, iLBC, G729 and GSM). The vocoders in the list is a higher
preference. Users can configure vocoders in a preference list that is included
with the same preference order in SDP message.
P a g e | 60
Grandstream Wave User Manual
Version 1.0.3.26
H.264 Image Size Configures different image size (720P, VGA, CIF, QVGA and QCIF) in
different network environment. For Wi-Fi network, the default setting is VGA;
For 2G/3G/4G mobile network, the default setting is QVGA.
Video Bit Rate Configures different video bite rate in different network environment. It is
recommended to increase the bit rate if the bandwidth is sufficient, and the
video quality will be reduced if the bandwidth is not enough. For Wi-Fi
network, the default setting is 512kbps; For 2G/3G/4G network, the default
setting is 192kbps.
SDP Bandwidth Select the SDP bandwidth attribute from "Standard”,” Media Level”,” Session
Attribute Level" or "None".
• Standard: Use AS at the session level and TIAS at the media level.
• Media Level: Use AS at the media level. This is the default setting.
• Session Level: Use AS at the session level.
• None: Don not change the format. Please do not change the format or it
may cause decode failure if unclear about what format the server supports.
H.264 Payload Type Configures the H.264 codec payload type. The valid range is from 96 to 127.
The default value is 99.
SRTP Mode Configures the SRTP Mode, when set to "Enable and Force" it will enable
and force to use SRTP and when set to: "Enable but Not Force”, it will enable
but not force to use SRTP. The default setting is "Disable".
Enable SRTP Key Life It is used to configure whether to enable SRTP key life time. If enabled, the
Time RTP packets received and sent during the call cannot exceed 231. The
default setting is "Yes".
Advanced Settings
Advanced Settings include General Settings, Call Settings, Network Settings and Additional Settings.
General Settings
Edit Before Dial Configures whether to edit number before dial. If set to "No", tap on the
contact or one call history entry on call screen to dial out with the last dial-out
account directly. If set to "Yes", when tap on the contact or one call history
entry on call screen, the phone will automatically fill in the corresponding
number to the input box, users could edit the number before dial out.
Default Account Defines whether to enable registration notifications for default account. If
Registration enabled, users will see the notifications in the status bar once the default
Notification account status is changed.
Vibrate When Ringing Configures whether to vibrate when ringing. It is only applicable to the
incoming calls for the GS Wave. The phone settings priority is higher than
this option. When set the phone to silent mode, the phone will not vibrate
when ringing even set this option to "Yes".
Start on Boot Configures whether auto start GS Wave when starting up.
P a g e | 61
Grandstream Wave User Manual
Version 1.0.3.26
Always use default When this option is enabled, the phone will redirect the dialed number on the
account when dialing native dialer to the dialer of the GS wave Application and the calls can be
from native dialer made at this points using the default registered account on the application.
Local RTP Port Defines the local RTP-RTCP port pair used to listen and transmit.
If it is configured with X, in channel 0 the port X will be used for audio RTP
message, the port X+1 for audio RTCP message, the port X+2 for video RTP
message and the port X+3 for video RTCP. In Channel 1, each port number
will be incremented by 4 for each message. This increment rule will apply to
other channels and other port numbers.
By default, the Account 1 will use Channel 0, Account 2 Channel 1,
Account 3 Channel 2, Account 4 Channel 3, and Account 5 Channel 4 and
Account 6 Channel 5.
If an account needs to establish multiple session simultaneously, the system
will use the ports in the next available channels.
The default value is 5004. The valid range is from 1024 to 65400.
Random Port Forces GS wave to use random ports for both SIP and RTP messages. This
is usually necessary when multiple phones are behind the same full cone
NAT. The default setting is “No”.
Note: This parameter must be set to “No” for Direct IP Calling to work.
Call Settings
Filter Characters Sets the characters for filter when dial out numbers. Users could set up
multiple characters. For example, if set to “[()- ]”, when dial (0571)-8800-
8888, the character “()-“will be automatically filtered and dial
057188008888 directly.
Note: The space also can be used, and it will be automatically filtered. The
default value is “[()- ]”.
DND Enable/Disable the DND feature
DND Settings Configures the time condition for the DND feature, this option will be grayed
if the DND feature is disabled.
Hard Encoder Used to enable hardware encoding, this option is enabled by default
Call Settings is mainly used for DND settings and Filter Characters. When DND is on, the phone will reject
calls automatically and the status bar will display the icon . Tap on "DND Settings" to configure as
shown on the figures below:
P a g e | 62
Grandstream Wave User Manual
Version 1.0.3.26
Figure 52: Call Settings Screen
Note:
• When Grandstream Wave is in an active call, turning on/off DND will not affect the current active
call. It will take effect on the next incoming call.
• When the DND is on, users could view all the incoming calls in missed call history.
Audio Settings
Noise Reduction Level Grandstream Wave provides users with multiple noise reduction levels. Choose
the level according to the specific environment.
Speaker Gain Adjusts the speaker gain, available settings are (+6db, 0db and +6db). Default
settings is: 0db.
Microphone Gain Adjusts the microphone gain, available settings are (+6db, 0db and +6db).
Default settings is: 0db.
P a g e | 63
Grandstream Wave User Manual
Version 1.0.3.26
Network Settings
Grandstream Wave supports data communication via 2G/3G/4G and WiFi, you can also configure QoS
settings.
Table 11: Advanced Settings - Network Settings Parameters
Additional Settings
Validate Server Validates the servers certificate chain for the server’s certificate when enabled.
Certificate Default settings is “Disabled”.
Config Server Path Defines IP address or URL for the server. Grandstream Wave could obtain the
configurations from the server path automatically.
Export Configuration Exports the configuration files to the path on the phone: /sdcard/ GS Wave/
config.
GDS Settings GDS Name Specifies the name to identify the GDS3710.
Note: The GS Wave support up 10 GDS items
GDS Number Specifies the GDS number which is the SIP user ID
configured on GDS3710.
GDS Determines the GDS password which should match the one
Password configured on “Remote PIN to Open the Door” field on
GDS3710 settings.
LDAP Settings Tap to access the LDAP Settings screen to set up features. Users could set by
QR Code Scan, Select QR Code Image or Manual Settings.
• Tap on "Scan QR Code” to access QR code scan screen, scan the QR
code which contains LDAP information sent by the UCM server to
configure LDAP settings.
P a g e | 64
Grandstream Wave User Manual
Version 1.0.3.26
BLF Configures whether to enable contacts status detection in BLF list. The status
will be shown under SIP option of the Contacts.
BLF List Add the contacts to monitor its BLF status online in BLF list. The status will be
shown in SIP option of the Contacts.
P a g e | 65
Grandstream Wave User Manual
Version 1.0.3.26
Figure 55: LDAP Settings Screen
Table 13: LDAP Settings Parameters
LDAP Lookup When Defines to search LDAP when there is an incoming call. The default setting
Incoming Call is "Yes".
Port Configures the LDAP server port. The default value is 389.
Configures the base DN which is the root directory of the LDAP server, it
Base DN
means under which directory to search contact.
Username (Binding DN) Specifies the username to access the LDAP server.
Specifies the "name" attributes of each record which are returned in the LDAP
search result.
LADP Name Attributes Example:
gn
cn sn description
P a g e | 66
Grandstream Wave User Manual
Version 1.0.3.26
Specifies the "number" attributes of each record which are returned in the
LDAP search result.
LADP Number
Example:
Attributes
telephoneNumber
telephoneNumber Mobile
LDAP Display Name Configures the entry information to be shown on phone's LCD. Up to 3
Attributes fields can be displayed. Example: %cn %sn %telephoneNumber
The maximum contacts results return to the LDAP server. If set to "1", The
Max Hits (1-100)
server will return all query results. The default setting is 100.
Specifies the interval (in seconds) for the server to process the request and
Search Timeout (s)
client waits for server to return. The default setting is 10 seconds.
Connection Security Configures LDAP connection security mode, users could choose None or
Type SSL.
Provisioning Settings
Config Upgrade Via Selects provisioning method: TFTP, HTTP or HTTPS. Default setting is
“HTTPS”.
Config Server Path Sets IP address or domain name of configuration server. The server hosts
a copy of the configuration file to be installed on the GS wave. Default is
fm.grandstream.com/gs.
P a g e | 67
Grandstream Wave User Manual
Version 1.0.3.26
Config HTTP/HTTPS Configures the user name for the config HTTP/HTTPS server.
User Name
Config HTTP/HTTPS Configures the password for the config HTTP/HTTPS server.
Password
Start Provisioning Click to confirm starting provisioning process to query the Config Server
Path
Custom Settings
Color Configures the color of icon, tab bar, navigation bar, send & receive
message backgrounds.
Theme Defines the theme to use for the application. Three themes are supported:
white, black and blue. Default theme is: white
Languages Selects the language on the application to be displayed.
About
About page permits users to verify the version of the application running as shown on the following
screenshot, access the Grandstream Privacy Statement web page when clicking on “Privacy agreement”,
share this application via the Bluetooth, Gmail, Google, etc. and redirect users to Grandstream support
Web page when pressing on Support in case the users need any help regarding the GSWave App.
P a g e | 68
Grandstream Wave User Manual
Version 1.0.3.26
Figure 56: About Page
P a g e | 69
Grandstream Wave User Manual
Version 1.0.3.26
Record
The GS Wave supports recording audio VoIP calls, users can check and listen to the recorded files from
Record menu as shown in below figures
Debug
Users could trace SIP message with Debug function when coming across software problems.
Report Bugs When unexpected crash or accidents occurs, upload the relevant logs to the
server, the default setting is "Yes". This function can help users to monitor
service condition and locate exception logs.
SIP Message Trace Save the SIP message on the phone for users to check.
SIP Message Retention It is used to configure the retention period of the SIP message on the phone.
Period
P a g e | 70
Grandstream Wave User Manual
Version 1.0.3.26
Figure 58: Debug
P a g e | 71
Grandstream Wave User Manual
Version 1.0.3.26
Exit
Users can easily quit the application by pressing the Exit button, and confirming their choice as displayed
on the following screenshots. Once confirming, the application will be closed and then they will not receive
any calls and messages.
P a g e | 72
Grandstream Wave User Manual
Version 1.0.3.26
CONNECTING GS WAVE WITH GDS3710 DOOR SYSTEM
The GS Wave can interact with the GDS3710 Door System to allows users to open door, initiate call to the
GDS3710 and gets a real-time audio / video stream.
For more details about GDS3710, please refer to GDS3710 Web page.
The following steps illustrate how to configure GDS3710 settings on the GS Wave assuming that the GS
Wave and GDS SIP extension are correctly registered.
1. Configure your SIP extension on the GS Wave using the same SIP server on which the GDS
extension is registered.
2. Access Settings -> Advanced Settings -> Additional Settings -> GDS Settings.
4. Press on to save the new GDS settings and add the new item as displayed below.
5. Access to GDS Web GUI to configure the number called when the doorbell button is pressed
under System Settings -> Basic settings -> “Number Called When Door Bell Pressed” as
displayed on the following screenshot, and configure the remote PIN code if available.
P a g e | 73
Grandstream Wave User Manual
Version 1.0.3.26
Figure 61: GDS Settings.
6. Save and apply the new settings and then when someone presses the doorbell button on the GDS3710,
it will initiate a video call to GS Wave extension, once accepting the incoming call, the users can open
the door by pressing “OpenDoor” button as displayed on the following screenshots.
P a g e | 74
Grandstream Wave User Manual
Version 1.0.3.26
EXPERIENCING GS WAVE
Please visit our Website: http://www.grandstream.com to receive the most up- to-date updates on firmware
releases, additional features, FAQs, documentation and news on new products.
We encourage you to browse our product related documentation, FAQs and User and Developer Forum
for answers to your general questions. If you have purchased our products through a Grandstream
Certified Partner or Reseller, please contact them directly for immediate support.
Our technical support staff is trained and ready to answer all of your questions. Contact a technical support
member or submit a trouble ticket online to receive in-depth support.
Thank you again for using Grandstream Wave application, it will be sure to bring convenience to both your
business and personal life.
P a g e | 75
Grandstream Wave User Manual
Version 1.0.3.26