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The Rise of Business-Domain-Led Data and Analytics

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96 views

The Rise of Business-Domain-Led Data and Analytics

Uploaded by

Jesus Alejandro Palomino
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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The Rise of

Business-Domain-Led
Data and Analytics
Highlights from the research
survey conducted in May 2020

Data and analytics is no longer just “IT-led.”

Data and Analytics


Initiatives

IT Business
Functions Domains

It’s a shared responsibility between


business domains and IT functions, leveraging
the strengths and core competencies of both.

Three Themes That Emerged From the Study

1 Business and IT Have Equally


Important but Different Roles

Similar levels of
control for strategy
and execution and Scope and Level of Execution
delivery are seen in Design Control and Delivery

both IT and business 62% IT a


High
60%
domains.1 69% Businessb 59%

36% 38%
Medium
27% 36%

2% 2%
Low
5% 5%
a
 n = 42
b
n = 64

Business domain IT functions are more Business domains are


and IT D&A likely to provide more likely to share

leaders lead in
Data Governance Data and Analytics
different areas and Data Quality Best Practices
based on their
strengths and core
competencies.2, a
+24% + 13%

a
 IT Functions: n = 31; Business Domains: n = 24

Include domain D&A as a key part of a D&A strategy


for competitive differentiation in digital business.

2 Business Domains
Are Bigger Spenders

Business domains Business


are more likely +16%
to spend a higher 27%
percentage
of their budget 39
%
on D&A.3
Percentage who
budgeted 15% or more on
D&A initiatives in 2020a
a
 IT Functions: n = 63; Business Domains: n = 42

Compared to IT, Business


a higher proportion +9%
of business domain
respondents report
24%
an increase in their 5%
1

organization’s spend
due to COVID-19.4
Increase made or planned
for 2021 D&A investment in
response to COVID-19a
a
 IT Functions: n = 63; Business Domains: n = 42

Increases Business Domain D&A Area Spending in


Response to COVID -19 Compared to IT Functionsa
in spending
Enhancing Risk
for customer Customer Experience Reduction
experience and
risk reduction +16% +16%
in response to
COVID-19 are
more often seen in
business domains.5

a
 IT Functions: n = 63; Business Domains: n = 42

Plan for the higher level of spend


in business domains versus IT.

3 Hybrid Organizations Are


More Likely to Be Effective

Collaborative, hybrid models leverage best practices


from the central D&A team while enabling the business
teams with increased autonomy.

Hy b r i d D & A O r g a n i z a t i o n

rative D&A Communities


Collabo

Informal organizations or forums


that support all aspects of D&A

Supply
Chain
Customer
Service and Sales
Support Human
Marketing
Resources

Finance Legal

Data and
Analytics Center
of Excellence

A formal organization that


supports all aspects of D&A

57% of business 42% of D&A COEs


domains have an are shared between
established D&A COEa business and IT.a
a
 n = 42  n = 85
a

Q: Does your organization have a data and analytics COE? Q: Is your established or planned
D&A COE positioned in IT or in business?

Build a hybrid D&A organization through collaboration utilizing different, but equally
important, IT and business roles.

View the full analysis in the study entitled, Survey Analysis: The
Rise of Business-Domain-Led Data and Analytics on gartner.com

Source: Gartner’s 2020 The Rise of Business-Domain-Led Data and Analytics Survey of Gartner Research Circle members and external sample
1
Q: How much control do you have over each of the following in your domain?
2
Q: Which services does your D&A COE provide?
3
Q: What percentage range of your domain’s budget is spent on D&A initiatives in FY2020?
4
Q: In response to the novel coronavirus (COVID-19) pandemic, what changes, if any, have you made or do you plan to make to your domain’s
FY2021 D&A investment?
5
Q: In response to COVID-19, how, if at all, is your organization changing D&A spending to address each of the following business goals?
©  2021 Gartner, Inc. and/or its affiliates. All rights reserved. 735585_C

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