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Apps Setup Assistant

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82 views1 page

Apps Setup Assistant

Uploaded by

PabloOrtegaRamirez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Support Center

Dashboard Con gure Troubleshoot Log Out 

Dashboard / Con gure / Windows: Outlook (IMAP)


User Details

Mailbox:
Windows: Outlook (IMAP)
[email protected] This article will assist you with setting up Outlook with your Hosted Mailbox.
Created: 1. Click on the Start Menu (or press the Windows key) and then search for Control Panel
09/20/2020
2. After opening Control Panel, in the upper right-hand corner change View by: to Small Icons
Usage:
0.43 GB 3. Click on Mail

Service: 4. When the Mail Control Panel opens, select Show Pro les
Hosted Email

Status Online

Locked No

Send/Receive Online

Password Valid

Inbound (Secure IMAP):


secure.emailsrvr.com
(Port 993)

Outbound (Secure SMTP):


secure.emailsrvr.com
(Ports 465 or 587)

Webmail:
apps.rackspace.com 

Postmaster:
postmaster.apps.rackspace.com  5. Select Add to add a new pro le. Enter any name you wish and select OK

System Status Page:


status.apps.rackspace.com 

. Select Manual setup or additional server types. Click Next

7. Select POP or IMAP and click Next

. In the Add New Account window, input the following information:

Your Name: Your Name


Email Address: [email protected]
Account Type: IMAP
Incoming Mail Server: secure.emailsrvr.com
Outgoing Mail Server: secure.emailsrvr.com

User Name: [email protected]


Password: Your mailbox password

9. Click on More Settings then click the Outgoing Server Tab

10. Check the box for My outgoing server (SMTP) requires authentication
Check the button for Use same settings as my incoming mail server

11. FIRST change Use the following type of encrypted connection to SSL for both the Incoming
and Outgoing servers.
Next, change the port numbers to match the image below.

12. Click OK

13. Click Next. Outlook will now attempt to send a test message using the settings we have just
put in. If everything was entered correctly, the message will send out successfully.

14. Congratulations! You have now setup Outlook to work with your Mailbox. Please wait 15
minutes before troubleshooting to allow for mail to download.

Don't forget about your other devices! Click here to set up a computer, tablet, or phone.

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Copyright © Rackspace Technology 2020

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