Mobile:+91 9841001551

Dr. Kavitha Somasundaram E-mail:[email protected]

Overview
 Accomplished professional with extensive experience in Hospital administration and management of daily operations
of patients, medical and support staff
 Proficient in directing and coordinating a variety of health and medical services, as well as providing solutions to the
day-to-day challenges that healthcare organizations face
 Successfully planned and implemented NABH recommendations for medical facilities and services, applying 5S, 6
Sigma and Lean principles
 Expertise in compiling medical content for information and in implementing effective documentation systems
 Worked extensively with companies for implementing CSR programs / health camps in schools, rural places
 Proficient in implementing quality & compliance parameters and maintaining high quality of processes
 Qualifications include MBA in Hospital and Health System Management from BITS -Pilani;
Certificate in NABH Accreditation Standards for Hospitals; Master of Public Health from University of Wollongong,
Australia; Bachelors in Dental Surgery; Six Sigma Green Belt; currently pursuing Post graduate diploma in Medical Law
& Ethics
Professional Experience

Kauvery Hospital, Chennai September 2020 to till date

200 bedded Hospital
Quality Manager
 Preparing and implementing new policies based on the gaps
 Prepared policies and implemented policies pertaining to a rehab centre and initiated and completed NABH
accreditation for HAMSA Brain and Spine rehab successfully
 Conducting departmental audits and stream lining the existing processes
 Implementing 5S and Kaizen throughout the hospital
 MIS and reporting in group level meeting to improve units performance
 Ensuring Root Cause Analysis(RCA) of all patient care related incidents is done in co-ordination with the
process owners to improve the Services of the Organization
 Implementing the Corrective and Preventive Action in co-ordination with the Stakeholders involved based on
the result of the RCA
 Preparing NABH Manual based on 5th edition standards and objective elements for the organization
 Training the employees on a regular basis

Saveetha Medical College & Hospital Nov 2018 to August 2020

1000 bedded Medical College Hospital
Quality Officer
Recipient of Best Employee Award 2019
Developing institutional policies and working procedures and ensure the healthcare facility operates efficiently
 Ensuring good quality non-clinical services like infection prevention, security, diet
 Ensuring clean surroundings, ensuring all systems are in place
 Periodical assessment of hospitals on quality check list and arrive at a score for the facility
 Identification of gaps, develop action plan under the guidance of in- charge of the hospital and monitor
compliance
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 Preparing policies and protocols, standard operating procedures
 Analysing Hazard Identification and Risk Assessment, conducting analysis on quality indicators with RCA and
CAPA
 Educating the staff on importance of NABH
Additional responsibilities

Headed the operations of the Department of Obstetrics and Gynecology

Managed Sugam Gramam, an outreach initiative of Saveetha Medical College Hospital
Handled patient feedback and complaints with the CEO.

SIMS Hospital, Chennai Jun 2014 to

Dec 2017
Multispecialty 350 bedded hospital
Medical Coordinator Achievements at SIMS
Reported to Head of Department  Independently handled medical content to
Managed a team of 7 nurses and 8 doctors support NABH committee
 Prepared literature to educate departments on
Managed operations for the Department of Social Medicine
procedures, costs, consent, treatment plan
-SIMS International, Travel Health and Vaccination Centre,
 Introduced a baby book (with medical records)
SIMS School Health Programs, community awareness  Set up a new vaccination centerfor handling 100
campaigns/CSR patients pm - reduced waiting time by 90% by
 Managed day to day administration of the department storing vaccines at the center
 Drafting duty rosters for both duty doctors and nurses  Introduced patient consent before vaccination
 Planned and implemented NABH recommendations  Tied up with International society for Travel
 Implemented Quality Management processes Medicine, U.S.to facilitate vaccination
 Planned and organized Medical Camps  Implemented Health Programs in several schools
 Maintained up to date documentation of departmental  Supported CSR activities for Aavin, HCL, Indian
activities Oil, Lions and Rotary Club
 Introduced Hello Doctor – a Home visit program
 Handled budgeting and cost functions
to offer post-discharge support to patients
 Managed the operations of the Travel Medicine teams
 Organized health camps across various institutions and rural areas and supported CSR activities of corporate
clients
 Applied 5S and Lean principles in every day practice

Global Health City, Perumbakkam Aug 2013 to May

2014

Camp Coordinator Major camps handled

• Oral Health Camp at the Indo German School

 Liaised with doctors, corporate heads and other officials to
• Health Camps at various Corporate Centers to
organize camps commemorate Tamil Nadu Chief Minister’s
 Led the organizing team in the camp area, coordinated Birthday
resources, managed the crowd, compartmentalized the • Diabetes Camp at the Mahindra World City
health check-ups and removed bottlenecks that cropped • Multidisciplinary Health Camp at Andhra Club,
up repeatedly during the event TNagar, Chennai
 Interpreted information from the camp and made • Health Camps conducted at Bus Depots and
recommendations to the respective Managers for further Airports
follow-up

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 Applied health promotion knowledge and knowledge of public health in identifying the social determinants
of health, epidemiology of diseases in the health camps conducted

Sri Ramachandra University Jul 2004 to May 2008

Lecturer Faculty of Dentistry

 Conducted lectures for Graduation students in the subjects of Dentistry

 Responsible for engaging students in the Department of Dentistry for their practical classes.
 Mentor for students and supporting their participation in Oral Care Programs and Social activities

Education

PGDMLE-Bangalore Law University

Currently pursuing
ISQUA Fellowship –Currently pursuing
MBA – Hospital and Health System Management
BITS Pilani 2019
Certificate in NABH Accreditation Standards for Hospitals - 2018
Bachelors in Dental Surgery
Sri Ramachandra University, India, 2002
Master of Public Health
University of Wollongong, Australia, 2011

Training / Certification

Basic & Advanced CPQIH Implementers of Quality

Six Sigma Green Belt - 2018
Hospital ManagementTraining
At CMC,Vellore and Bombay Hospital,Mumbai

Workshops

• Documentation Requirement for Patient Safety and Quality Improvement

• Program on Implementation of NABH Standards for Hospitals
• Program on Continual Quality Improvement
• Good Clinical Practice

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