Seafarer Identity Document (SID)

Application Process SOPs

Table of Contents
General Instructions 2
Collection Centers 3
Steps for Online SID Application 4
Appellate Mechanism 5
How to Check the Status of Your SID Application 6
Video of SID application process 6
FAQS 7
RCM India POC for assistance 9
General Instructions
1. All crew members currently in India, please apply for your SID immediately.
Your Internet browser must support 128-bit encryption and must have java script
enabled (Google Chrome v22 or Mozilla Firefox v40 or higher).

2. The time to download pages depends on your Internet service

provider’s speed.

3. Details in your Continuous Discharge Certificate (CDC) and Indian National

Database of Seafarers (INDoS) profile are captured in your Seafarer Identity
Document. If you wish to make any change in the INDoS and CDC database,
please do so before applying for the SID. For changes in INDoS database such as
name, date of birth, place of birth, state of birth, country of birth, nationality,
height, hair color, eye color, identification mark, or complexion, please send an
email to [email protected] with a scanned copy of your INDoS certificate,
passport, and CDC.

4. You are required to ensure that your data related to Continuous Discharge
Certificate and INDoS Number in the database of the Directorate General of
Shipping (DGS) is correct, updated, and linked. If the details are not visible in
CDC checker:

a. Please fill out and submit an online application at

http://220.156.189.33/INDoSApplicationjlndos/CDCChecker.isp, after which
an online application number is generated.

b. Your application will be processed by your respective Shipping Master

office.

c. Queries about your application should be taken up with your Shipping

Master office, by emailing the IDs stated above, with a copy to the
supervisory officer. Please remember to include your application number
in the email.

d. If your CDC details are visible in the checker but the INDoS number is
not reflected or incorrectly reflected in the CDC details, your CDC and
INDoS data may require integration. In this case, please fill out the Excel
sheet given and forward it by email to the respective Shipping Master.
The Shipping Master office, after verification, will forward it to eGovernance
cell for integration. The correct data would be automatically reflected once
the integration is carried out. Time required for this takes 7 days.

5. Other than the above, if you wish to make any correction to your INDoS
database or CDC data, please approach the office of INDoS cell or Shipping
Master to get the desired correction done.
Collection Centers
Mumbai : Government Shipping Office, Nov Bhavan, 10, RK Marg Ballard
Estate, Mumbai - 400001

Chennai : Government Shipping Office/Seaman's Employment office,

Anchorgate Building 3rd Floor, Rajaji Salai, Chennai - 600001

Kolkata : Government Shipping Office Marine House, Hastings, Kolkata -

700022.

Noida : Mercantile Marine Department, IWAI Bhawan, 3rd Floor, A-13,

Sector-01, Noida - 201301

Goa : Mercantile Marine Department, Headland Sada, Goa - 403804

Kochi : Mercantile Marine Department, Willingdon Island, North End PO,

Kochi - 682009

Kandla : Mercantile Marine Department, Plot No. 16, Sector-8,

Government Office Area, Behind KPT Admin Building, Near
Maitri Bhavan, Gandhidham - 370201

New Mercantile Marine Department, Type V Qtrs., First Floor, MMD

Mangalore : Resi Qtr. Bldg, 23rd Street, Panambur, New Mangalore - 575010

Vizag : Mercantile Marine Department, # 7-8-26/A, Harbour Park Down,

Visakhapatnam - 530003
Steps for Online SID Application
1. Before proceeding, please read the general instructions and collect the required
documents.
2. Login to the SID portal using the following link: https://dgshippingbsid.in/

3. In the login page, enter your INDoS number, your Password, and the ‘CAPTCHA’
provided.

4. Check the personal details in the form and click Continue.

5. Fill the address details and click Continue.
6. Fill other details and click Continue.
7. NOTE: Please ensure the personal details in your passport match your personal details in
your eGovernance profile.
a) Your name: Ensure it is spelt right and is in the same sequence: (Last name, Middle
name, First name) as in your passport.
b) Date of Birth
c) Place of Birth
If any of the above personal details in your eGovernance profile data do not match
your passport, please correct these in eGovernance immediately. ONLY WHEN your
personal data in both your passport and eGovernance match can you apply for your
SID card. Your SID card will only be delivered to the address you listed on your
eGovernance profile.
8. Make payment of INR 300 / (INR Three Hundred Only) through the e-payment portal.
You can pay via credit card, debit card, Internet banking, or Wallet/Cash cards. Visa,
Mastercard, American Express, and RuPay are accepted.

9. Submit the application.

10. Click on Schedule Appointment on the screen to book an appointment.

11. Select the collection center along with the date and time from the slots available.

12. Your application is transmitted to the verification officer, who checks the application.

13. Within 10 days of submission, you will receive an email notification on the verification
result of the application.
14. Please note that the fee is non-refundable. Your appointment is only confirmed after
payment of the fee.
15. You can reschedule your confirmed appointment (after payment of fee), but only for a
maximum of two more occasions (excluding the first appointment), for a total of 3
appointment schedules. After the second appointment reschedule, you will have to pay
the fee again.

16. Please be at the collection center at the appointed date and time.

17. Make sure to bring a printout of the Print report/Acknowledgment report, original
passport, original CDC, and the copy receipt of payment for verification. Data capturing
personnel, after examining your documents, will return these and capture your biometric
data i.e. photograph.

18. Seafarer Identity Document is issued and printed.

19. Your SID will be dispatched by Speed Post AD within 2 working days.

Appellate Mechanism
The appellate mechanism in case the candidate is denied an SID
(this is offline). First appellate authority would be the Principal
Officer. The candidate may approach the Principal Officer having
jurisdiction over the Shipping Master. After giving the candidate
the opportunity to be heard, the Principal Officer may pass an order
within 15 days of the appeal.

In case the Candidate is not satisfied with the order of the Principal
Officer, they may file a second appeal with the DGS, who after
hearing the candidate, may pass an order within 30 days of such
appeal.
How to Check the Status of Your SID Application

Click on SID Checker

Enter your SID number here and click on Submit

Video of SID Application Process

Click on the link below or copy/paste the link in your browser:
https://www.youtube.com/watch?v=EQ_YMF0mimM
FAQS
1. What is SID, how does it work, and how does it look?
A: Seafarer Identity Document (SID) is a universal identification system for seafarers in
accordance with Convention. Your SID is a two-sided card that contains your digital
photograph, biometric data, signature, and personal information (complete name, date
and place of birth, citizenship, etc.). It is a stand-alone identity document, confirming that
you are a seafarer. It is not a travel document. It may look like a small plastic national identity
card or have the dimensions of a national passport; the choice is left to each country
ratifying the Convention. The general form and precise content of the SID must, however,
conform to a model described in the Convention. Each SID contains a bi-dimensional
barcode which itself contains the representation of a biometric template of two fingerprints.
The authorities concerned can compare the contents of this barcode with your fingerprints
to confirm your identity. These authorities can also check the authenticity of the document
by referring to the issuing authority's database, directly or through a focal point.

2. Why is SID important?

A: SID has long been used to authenticate the identity of a crew member and demonstrate
that they are legitimate seafarers. It facilitates border crossing for shore leave, transit,
transfer, and repatriation for genuine seafarers.

3. What is the function of an SID?

A: The new biometric SID has the provisions for biometrics-based identity barcoding of
seafarers and a centralized database maintained in the issuing country. This can be accessed
globally through an interoperable and standard biometric template.

4. Do I have to get an SID?

A: By itself, an SID is a reliable means of identification, and is the only one so far in
existence at international level. There is a possibility the SID will also replace the Indian
CDC as means of tracking Sea Service records.
5. How do I access the application form?
A: Login to the SID portal (https://dgshippingbsid.in/) and follow the steps outlined in the
beginning of this document.

6. Which collection center should I choose while applying?

A: You may choose from any of the following 9 collection centers:

Mumbai : Government Shipping Office, Nov Bhavan, 10, RK Marg Ballard

Estate, Mumbai - 400001
 Chennai : Government Shipping Office/Seaman's Employment office,
Anchorgate Building 3rd Floor, Rajaji Salai, Chennai - 600001

Kolkata : Government Shipping Office Marine House, Hastings, Kolkata -

700022.

Noida : Mercantile Marine Department, IWAI Bhawan, 3rd Floor, A-13,

Sector-01, Noida - 201301

Goa : Mercantile Marine Department, Headland Sada, Goa - 403804

Kochi : Mercantile Marine Department, Willingdon Island, North End PO,

Kochi - 682009

Kandla : Mercantile Marine Department, Plot No. 16, Sector-8,

Government Office Area, Behind KPT Admin Building, Near
Maitri Bhavan, Gandhidham - 370201

New Mercantile Marine Department, Type V Qtrs., First Floor, MMD

Mangalore : Resi Qtr. Bldg, 23rd Street, Panambur, New Mangalore - 575010

Vizag : Mercantile Marine Department, # 7-8-26/A, Harbour Park Down,

Visakhapatnam - 530003

NOTE: If none of the collection centers are within your state, you may choose
the one closest to your state. Please be advised you will be required to visit
the collection center in person on the date you have chosen for your
appointment for collection of your biometric records, so please choose your
collection centers accordingly.

7. What is the cost for SID application?

A: INR 300.
8. How do I pay for my SID application?
A: You can pay online using through e-payment portal (you may use your credit card,
debit card, Internet banking, or Wallet/Cash cards. Visa, Mastercard, American Express,
and RuPay are accepted).

9. Can I pay in cash?

A: Cash payment is not possible.

10. Can RCM India make the SID online application for me?
A: You must apply for SID yourself, as the payment method is online through an
e-payment portal. RCM India cannot manage this for you.

11. Will the cost of SID application be refunded by the company?

A: No, the cost will have to be borne by the seafarers.

12. How will I know if my application was successful?

A: You will receive an online acknowledgement at the end of the application process.
You are required to download this and print it if possible, for your records.

13. How will my SID card be delivered to me?

A: It will be delivered by courier to the permanent address registered in your
eGovernance profile.

14. Can I have my SID card delivered to any address?

A: No, your SID card will only be delivered to the address you listed on your
eGovernance profile.

RCM India POC for assistance

Please call Amit at 8657412526 for any questions/concerns.

Please email [email protected] immediately when you have:

Finished applying for your SID card
When you have received your SID card
This will allow us to update your SID application status in our records.

NOTE: Amit cannot do the online SID application for you. Please refer to the detailed
SOPs in this document for all application details. THANK YOU!