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Writing An Email: Formal Email Informal/casual Email

The document provides guidelines for writing formal and informal emails. It discusses the typical structure of a formal email, including an introduction with a greeting, a body providing the main information, and a conclusion thanking the recipient. The introduction should clearly state the purpose and subject of the email. The body should be divided into short paragraphs avoiding abbreviations. Common ways to conclude a formal email include best regards, kind regards, yours faithfully, and yours sincerely depending on the introduction. An example formal email about a delivery delay is also provided.

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Meiliani Puspita Sari
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117 views

Writing An Email: Formal Email Informal/casual Email

The document provides guidelines for writing formal and informal emails. It discusses the typical structure of a formal email, including an introduction with a greeting, a body providing the main information, and a conclusion thanking the recipient. The introduction should clearly state the purpose and subject of the email. The body should be divided into short paragraphs avoiding abbreviations. Common ways to conclude a formal email include best regards, kind regards, yours faithfully, and yours sincerely depending on the introduction. An example formal email about a delivery delay is also provided.

Uploaded by

Meiliani Puspita Sari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Writing an email

Formal email Informal/casual email


Apply for a job
Work report Talking to Friends or Family
Class assignment
....
The format of a formal email
in English Introduction

Introduction Depending on the type of relationship you have with the person you’re writing to,
there are different ways of starting an email, but any email should always start with a greeting.

Body of the text In our specific case being formal, the most appropriate options are:

Dear Mr/Mrs/Ms (surname of the recipient, e.g. Mr Black)


Conclusion Dear Sir/Madam (if you don’t know the name of the recipient) or more generally ‘To whom it may concern’

After the initial greeting you need an introductory sentence that indicates
clearly the reason for writing and is consistent with the subject of the email.
Introduce yourself briefly (long texts often discourage people from reading
them), then follow on with:
If you’re writing an email to send information, you can start with
one of the following sentences: I am writing with regard to… (email subject)
I am writing in connection with… (email subject)
I am writing to let you know…
I am writing in reference to…
I am delighted to tell you… (if you’re communicating good news)
I regret to inform you that… (if you’re communicating bad news)

If instead you’re replying to an email you received, you can say

I am writing in response to…


I am writing in reply to…
I am writing to thank you for… (if you need to thank the recipient)
Body of the text Conclusion

There are no conventional formulas for writing the body of the The most common way to end an email are:
text because this varies according to the function of what you need Best regards
to communicate. It’s useful to prepare an initial draft and then
Kind regards
proceed with any corrections.
Yours faithfully (if you began the email with
The general rules are that the text should be divided into short ‘Dear Sir/Madam’ because you don’t know
paragraphs that avoid abbreviations and acronyms, both of which the name of the recipient)
you can use, on the contrary, when you write an informal email to
family and friends.
Yours sincerely (if you began the email with
‘Dear Mr/Mrs/Ms + surname)
Based on the type of message you’re sending, there are various Regards
ways to write a final invitation before ending the email, such as:

I look forward to hearing from you soon


Thank you in advance
For further information, please do not hesitate to contact me
Please let me know if you have any questions
Thanks for your attention
Example 1: Delay with the delivery of an order
Subject: Delivery delay

Dear Mr Pascal,

We regret to inform you that we will not be able to respect the deadline previously agreed for the
delivery of your order. Our supplier has warned us today that they are experiencing supply problems,
which will result in a delay in our production chain. We count on your understanding and thank you for
your patience.

Please accept our apologies

Best regards,

Daniela
Operational Manager
Coca cola Company

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