MY Learnings AND Insights: Chapter 1 To Chapter 3
MY Learnings AND Insights: Chapter 1 To Chapter 3
MY
LEARNINGS
AND
INSIGHTS
CHAPTER 1 TO CHAPTER 3
MACRO PERSPECTIVE OF TOURISM AND HOSPITALITY
BY: FELIX I. OAQUIERA JR. - BSHM 1A
2
The hospitality industry is a broad category of fields within service industry that
includes lodging, event planning, theme parks, transportation, cruise line, and additional
fields within the tourism industry. The hospitality industry is a bustling industry with
myriad categories, but customer service is the unifying factor shared by all segments of
the industry. Different sectors of the hospitality industry ensure that traveler’s needs are
catered to in a holistic manner.
Tourism industry is and comprises of all the companies which provide the products and
services that are meant and used by tourists at different stages of travel and tourism. is
a very vast, vibrant, dynamic and growth oriented industry. Tourism as an industry is the
set of all business activities which serves the needs tourists while they visit different
places by way of tourism, touring or travelling. Tourism is in fact a very broad industry
comprises of different sectors or sub industries which produce and offer various similar
and different products and services which create the demand for tourism and actually
make the act of touring and travelling for tourism possible.
Tourism industry value chain is very large. This value chain of tourism industry is or can
be elastic and flexible and can also be much larger and widespread. Tourism and
hospitality has it’s own role to achieve it’s own goal. Tourism boosts the revenue of the
economy, creates thousands of jobs, develops the infrastructures of a country, and
plants a sense of cultural exchange between foreigners and citizens.
There are four segments of the hospitality industry: Food and beverages, Travel and
Tourism, lodging, and recreation.
The history of tourism and hospitality is discussed in chapter 2. When the time that our
chapter 2 was being discussed. I realized that we must keep on remembering the past
and protect it, because we cannot continue our future if we can’t acknowledge and
protect the history of tourism and hospitality. So we must value the past of history
because without it there can never be in the future. In the time of (19th) century tourism
3
has been evolved, many positive changes for example, the increase in productivity,
regular employment, and growing urbanization gave more the people motivation and
opportunity to go on holidays.