Multinational Corporations & Their Contribution To NI: What Is An MNC?
Multinational Corporations & Their Contribution To NI: What Is An MNC?
&
Their Contribution to NI
What is an MNC?
Multinational Corporations (MNCs) are businesses that have
operations in more than one country. The energy business, BP,
operatesin more than hundred countries. Corporations that
control assets in more than one country are also known as
Transnational Corporations (TNCs).
Some MNCs control more money than some governments.
Exxon Mobil, the parent of Esso, Mobil and Exxon Mobil
companies around the world is the biggest MNC. Its economy is
similar to that of Chile or Pakistan!!
Duties of MNCs
MNCs have an obligation towards employers, customers,
government, suppliers, and communities as well as towards
shareholders. This is known as Corporate Social Responsibility
(CSR).
Most agree that CSR includes a duty to behave honestly, legally
and with integrity, not to be corrupt but to deal fairly and obey
the host country’s laws. Some MNCs would say that no more
than this bare minimum can be expected. They would argue that
the cost of CSR could eat into their profits and push them out of
business.
CAFOD Believes…..
Increasingly pressure from civil society is pushing businesses to
accept that they have responsibilities to the communities in
which they operate, as well as financial responsibilities to
shareholders.
CAFOD agrees with this and also believes that MNCs have a
responsibility to promote human rights wherever possible.
Global Governance
Global regulation of MNCs is necessary because some activities
of MNCs are outside the reach of national law. MNCs tend to
chase the lowest wages in an effort to maximize their profits.
This can encourage governments to keep down social and
environmental standards. So far the international community has
failed to take up the challenge to control the impact of MNCs’
activities. The UN Global Compact launched in July 2000 has
made only questionable achievements. Its members include
many MNCs and the Compact aims to encourage members “to
identify and disseminate good practices’’.
However, reporting on their practices by companies is optional
and reports that are submitted are not checked by any
independent body.The UN Norms on the Responsibilities of
TransnationalCorporations and Other Business Enterprises are
morepromising. These norms propose that companies be
heldaccountable to the international community for
humanrights’ breaches. The UN Human Rights Commission
iscurrently considering increasing the importance of theUN
Norms, but there is opposition. Many governments,including the
UK government, argue that human rights’law does not apply to
“non-state” actors such as MNCs.Yet obligations that apply to
non-state actors exist in other International LaborOrganization
statutes andUnited Nations’ resolutions, e.g. on slavery and
piracy.
The real problem is one of political will.
Fact File!!!
Of the world’s top 200 economic players in 2001, 56 were
countries and 144 were corporations.
Marks & Spencer sources its goods from more than 70
countries.
In 2000 IBM produced around 60 per cent of its laptops in
Mexico.
BP operates in more than 100 countries.
Hewlett Packard recently slashed supply-chain costs by
US$3.5 billion and is now looking to save a further US$1
billion annually.
General Motors, Wal-Mart, Exxon Mobil, and Daimler
Chrysler all have revenues greater than the combined
economic output (GDP) of the 48 least developed
countries.
Multinational Companies in
India
India has been the home to a number of multinational
companies. In fact, since the financial liberalization in the
country in 1991, the number of multinational companies in India
has increased noticeably. Though majority of the multinational
companies in India are from the U.S., however one can also find
companies from other countries as well.
Destination India
The multinational companies in India represent a diversified
portfolio of companies from different countries. Though the
American companies - the majority of the MNC in India,
account for about 37% of the turnover of the top 20 firms
operating in India, but the scenario has changed a lot off late.
More enterprises from European Union like Britain, France,
Netherlands, Italy, Germany, Belgium and Finland have come to
India or have outsourced their works to this country. Finnish
mobile giant Nokia has their second largest base in this country.
There are also MNCs like British Petroleum and Vodafone that
represent Britain. India has a huge market for automobiles and
hence a number of automobile giants have stepped in to this
country to reap the market. One can easily find the showrooms
of the multinational automobile companies like Fiat, Piaggio,
and Ford Motors in India. French Heavy Engineering major
Alstom and Pharma major Sanofi Aventis have also started their
operations in this country. The later one is in fact one of the
earliest entrants in the list of multinational companies in India,
which is currently growing at a very enviable rate. There are
also a number of oil companies and infrastructure builders from
Middle East. Electronics giants like Samsung and LG
Electronics from South Korea have already made a substantial
impact on the Indian electronics market. Hyundai Motors has
also done well in mid-segment car market in India.
AFFORDABILITY OF A PRODUCT
The second challenge is to ensure affordability of the product or
service. With low disposable incomes, products need to be
affordable to the rural consumer, most of who are on daily
wages. Some companies have addressed the affordability
problem by introducing small unit packs. Godrej recently
introduced three brands of Cinthol, Fair Glow and Godrej in 50-
gm packs, priced at Rs.4-5 meant specifically for Madhya
Pradesh, Bihar and Uttar Pradesh - the so-called `Bimaru' States.
Hindustan Lever, among the first MNCs to realize the potential
of India's rural market, has launched a variant of its largest
selling soap brand, Lifebuoy at Rs.2 for 50 gm. The move is
mainly targeted at the rural market. Coca-Cola has addressed the
affordability issue by introducing the returnable 200-ml glass
bottle priced at Rs.5. The initiative has paid off: Eighty per cent
of new drinkers now come from the rural markets. Coca-Cola
has also introduced Sunfill, a powdered soft-drink concentrate.
The instant and ready-to-mix Sunfill is available in a single-
serve sachet of 25 gm. priced at Rs.2 and multi-serve sachet of
200 gm. priced at Rs.15.
ACCEPTABILITY OF A PRODUCT
The third challenge is to gain acceptability for the product or
service. Therefore, there is a need to offer products that suit the
rural market. One company which has reaped rich dividends by
doing so is LG Electronics. In 1998, it developed a customized
TV for the rural market and christened it Sampoorna. It was a
runway hit selling 100,000 sets in the very first year. Because of
the lack of electricity and refrigerators in the rural areas, Coca-
Cola provides low-cost ice boxes — a tin box for new outlets
and thermocol box for seasonal outlets.
The insurance companies that have tailor-made products for the
rural market have performed well. HDFC Standard LIFE topped
private insurers by selling policies worth Rs.3.5 crore in total
premia. The company tied up with non-governmental
organizations and offered reasonably-priced policies in the
nature of group insurance covers. With large parts of rural India
inaccessible to conventional advertising media, only 41 per cent
rural households have access to TV.
AWARENESS OF A PRODUCT
This is another challenge. Fortunately, however, the rural
consumer has the same likes as the urban consumer — movies
and music — and for both the urban and rural consumer, the
family is the key unit of identity. However, the rural consumer
expressions differ from his urban counterpart. Outing for the
former is confined to local fairs and festivals and TV viewing is
confined to the state-owned Doordarshan. Consumption of
branded products is treated as a special treat or indulgence.
Hindustan Lever relies heavily on its own company-organized
media. These are promotional events organized by stockists.
Godrej Consumer Products, which is trying to push its soap
brands into the interior areas, uses radio to reach the local people
in their language.
Coca-Cola uses a combination of TV, cinema and radio to reach
53.6 per cent of rural households. It doubled its spend on
advertising on Doordarshan, which alone reached 41 per cent of
rural households. It has also used banners, posters and tapped all
the local forms of entertainment. Since price is a key issue in the
rural areas, Coca-Cola advertising stressed its `magical' price
point of Rs.5 per bottle in all media.LG Electronics uses vans
and road shows to reach rural customers. The company uses
local language advertising. Philips India uses wall writing and
radio advertising to drive its growth in rural areas.
The key dilemma for MNCs eager to tap the large and fast-
growing rural market is whether they can do so without hurting
the company's profit margins. The company's product portfolio
is essentially designed for urban consumers, and the companies
are cautioned from plunging headlong into the rural market as
capturing rural consumers can be expensive. Any generalization
"about rural India could be wrong and one should focus on high
GDP growth areas, be it urban, semi-urban or rural."
MNCs in Rural India: At a
Turning Point
A "symbiotic relationship" is how SanjeevChadha, chairman and
CEO of PepsiCo India, describes the work that the food and
beverage multinational undertakes with thousands of farmers
across India. "We help them with progressive farming
techniques and they are of huge benefit to us in securing a
reliable supply chain," he says. Some observers would call what
Pepsi is doing corporate social responsibility (CSR); others more
cynically might say it's simply another example of multinational
corporations (MNCs) trying to figure out how to make inroads
in India's challenging, but potentially lucrative rural market.
Whatever the words used by executives like Chadha for such
initiatives, it is impossible to discuss multinational strategies in
rural India without mentioning CSR. In its various forms, it is a
critical part of their rural growth plans, often out of sheer
necessity. Filling the gaps left by government, MNCs have built
roads in rural India that help them deliver their goods, provided
education and health care for communities whose workforces
they rely upon, and implemented environmental programs to
protect precious natural resources needed to keep supply chains
running smoothly.
"In some cases, I am sure CSR activities are mostly rhetoric,"
says Harbir Singh, Wharton management professor and co-
author of a new book titled, The India Way: How India's Top
Business Leaders Are Revolutionizing Management. "But CSR
is more legitimate in India than in the U.S., where infrastructure
has been built and government is seen as addressing societal
development agendas."
Yet now there's a shift in how MNCs look at their entire rural
India investments beyond CSR. With growth drying up in
developed markets and their center of gravity shifting to
emerging markets, MNC businesses in India are under pressure
to prove that their rural strategies aren't just about doing well
from a CSR perspective. They also need to show head office that
these strategies are doing well from a business perspective. In
short, the strategies must start delivering top- and bottom-line
results.
After years of false starts, missed opportunities and flawed
strategies, a number of MNCs' India businesses are getting
close. Others already are there and are ramping up their rural
investments. None can take that fine balance between doing
good and doing business for granted, as Nokia, Coca-Cola and
Max New York Life -- among the companies profiled in this
special report -- show. And it's for that reason that at PepsiCo
India, "our rural agenda has been driven by purpose and now is
moving into performance," says Chadha.
Spending Power
For many MNCs, there's a lot more riding on their rural India
performance than there once was as India's growth story spreads
to the heartland. Two-thirds of the country's one billion
consumers live in rural India, where almost half of the national
income is generated. A report by Technopak Consultants and the
Confederation of Indian Industries, a trade body, estimates that
the country's rural consumer market generated US$425 billion
of revenue, up from US$266 billion the previous year.
The big reason for the growth is that India's rural consumers are
steadily gaining more spending power. The number of rural
households earning less than US$760 a year is down from 65%
to 24% since 1993, while those with an income of US$1,525
have more than doubled from 22% to 46%. Combine these
factors with improved roads and other infrastructure in rural
India to help products reach their markets, and it's easy to see
rural India's attraction.
"We are finally beginning to see that rural India has cash and is
able to spend at the same time," says Vijay Govindarajan,
professor of international business at Tuck School of Business at
Dartmouth College in New Hampshire, who is also the chief
innovation consultant for General Electric. "This is a remarkable
combination for companies."
But any company coming to India for the first time that thinks it
will be easy to take advantage of that combination is mistaken.
Rural India is hugely complex, not least because of its diverse
pace of development. As a recent study from IMRB
International, a research company in Mumbai, notes, some
markets are big but not as affluent as other markets (Uttar, Bihar
Pradesh) while some are affluent but not very large (Himachal
Pradesh, Goa). Experts also say that strategies need to take into
account the vast number of languages and cultural differences
across India's hinterland, while keeping strategies highly flexible
and adaptable.
It can mean developing products and services tailored
specifically to the rural market. When LG entered India in the
mid-1990s, numerous brands were vying for shelf space with
hardly anything to distinguish them from competitors. The
South Korean company developed two color television sets for
the rural market, Sampoorna (which means "complete" in Hindi)
and Cine Plus. At US$65 and US$107 respectively, the sets
were priced slightly higher than the black-and-white televisions
that other manufacturers were selling in rural markets and that
had become obsolete in urban homes. LG was also the first to
offer gaming with its cut-price TVs and menus in English and
Hindi. Now LG has refrigerators, washing machines and
microwave ovens targeted at price-sensitive consumers sold
from hundreds of retail and distributor outlets across the
hinterland, with rural markets contributing 40% of its revenue.
Much also depends on the sector and products sold. In fast-
moving consumer goods, for example, MNC products are
capturing a sizable portion of rural consumer spending in a
number of areas, with year-on-year increases in rural spending
in 2009 on MNC shampoos (70%), washing powder (60%) and
toothpaste (112%), say researchers at IMRB. What's more, they
say, the average spending on these products is growing faster in
rural than in urban markets.
Soap Operas
In the course of ramping up the performance of their rural
strategies, MNCs are applying the lessons already learned. One
of those lessons is that the benefits of a first-mover advantage
are tough to hang on to as rural Indian consumers' tastes change
rapidly, with questionable brand loyalty.
That applies even to a groundbreaker like Hindustan Unilever
Ltd. (HUL), the country's largest consumer-products company
owned by Anglo-Dutch Unilever. It made waves in the
hinterland in 2001 when its Shakti Project enlisted self-help
groups to develop a network of women -- largely from very low-
income households -- into entrepreneurs, selling baskets of HUL
products door to door. Today, 42,000 women earn a living by
selling HUL products in more than 100,000 villages in 15 states.
"India's rural narrative has been defined by HUL," notes
PradeepLokhande, founder of Rural Relations, a Pune-based
consumer-relationship management organization.
In the meantime, HUL has embraced other novel distribution
strategies, such as selling products like its Sunsilk and Clinic
shampoos in small, inexpensive packets for low-income Indians
in the hinterland with little spare cash. Thanks to those efforts,
the company has one of the most extensive distribution networks
in the country, with 6.3 million retail outlets, including one
million that it services directly. Rural India currently accounts
for nearly half of HUL's revenue.
But HUL's lead regularly comes under threat. In December, for
example, rival MNC Procter & Gamble launched Tide Naturals,
which is a 30% cheaper version of its Tide detergent targeted at
rural consumers -- a global first for the Cincinnati-based MNC.
The launch was part of the parent company's "purpose-inspired
growth strategy" to "touch and improve more consumers' lives
in more parts of the world." Within weeks of its launch, Tide
Naturals shook up India's US$8 billion detergent market by
clinching a 0.6% share of the market, according to AC Nielsen.
HUL's response has been to turn to a local court to contest
P&G's use of the word "naturals" to promote its new product.
With neither side backing down, the case continues.
While other MNCs aren't necessarily going to be airing their
competitive grievances in court, they can expect fast, nimble
competitors to take them by surprise and grab market share if
they don't stay close to their customers -- which is no small feat
in a country like India, which has 642,000 villages, some with
populations as low as 500.
'Uncharted Water'
Nowhere is that more evident than in mobile telephony. Mobile
phone penetration in India jumped from 1.4 units per 100 people
in 1995 to 51 units currently. In the 12 months to September
2009, the number of mobile subscribers increased 55% to 142
million, according to the Telecommunications Regulatory
Authority of India.
Taking a lead in that growth has been Nokia, the US$55 billion
Finnish mobile handset maker, which is one of the companies
profiled in this special report. As part of a global emerging
market focus since 2006, rural India now accounts for 40% of
Nokia India's US$5 billion annual revenue. But it's a crowded
business to be in. Along with Samsung, LG, Sony Ericsson and
Motorola, there are a number of handset makers not only from
China selling cut-price handsets, but also from India's home-
grown companies that are chipping away at Nokia's market
share lead with handsets that are cheaper, more practical or both.
Now Nokia, like other handset makers, is branching out and
forging alliances with various partners to offer mobile banking
and other services along with its handsets. "Its uncharted water"
-- as Gerald Faulhaber, a business and public policy professor at
Wharton, puts it -- one in which "customers are pushing the
companies and taking them out of the comfort zone."
Doing so successfully requires one thing: "listen to people,"
states KarishmaKiri, a Seattle-based strategy and product
management consultant at The K2 Group, who was a director of
Microsoft's Unlimited Potential initiative which provides
computers, software and IT training in emerging markets. "A lot
of companies tend not to listen to [what] rural consumers say
they need."
That's not as clear-cut as MNCs might think. The jury is still out
on the mobile services launched by news agency Reuters last
year and other service providers to deliver agriculture
information to farmers' mobile phone. According to Rural
Relations' Lokhande, the demand hasn't been strong. "There's a
perception mismatch between the farmers and the service
provider," he notes. While the companies assert that the service
is useful, affordable and personalized, many farmers figure they
can get daily rates from their state agriculture marketing boards
for two cents, or half the price.
In rural areas, finding the magic price points that don't eat into
margins yet boost volume is an ongoing battle, with a lot
hinging on distribution. "We have to build, and are building
much deeper 'go-to-market' systems in rural India. They have to
be extremely cost-efficient, much more so than they are in the
urban areas," says PepsiCo's Chadha.
The US$43.2 billion MNC has been in India for more than 20
years and now claims to have overtaken Nestle as the top food
and Beverage Company in the country. Overall, India has indeed
been treating the company well, even during the downturn. India
revenue at its drinks business grew 40% last year, while volume
jumped 32%, well outpacing most other countries in PepsiCo's
portfolio.
But it's not resting easy. Last year, it invested US$200 million --
the most ever in any single year -- as part of a US$500 million
plan to expand its distribution infrastructure, while increasing
R&D and adding four new plants to the 45 it already has in the
country.
To make those investments pay off, rural India -- which
currently accounts for 20% of PepsiCo India's business -- is
taking center stage. "Over the next 10 years, I see rural India
forming 40% to 50% of our national business, and in the future,
growth will be powered by the rural areas," says Chadha.
Is that a long time to wait? "If any company wants [quick]
financial results from the rural initiative, it is seriously
mistaken," says Tuck's Govindarajan. "You have to look at the
next decade and not the next quarter."
K2 Group's Kiri agrees. "The rural incubation work of
multinationals is part of their business," she says. "But they need
to be less focused on [year-on-year] success and spend more
energy on building innovative solutions and business models for
this segment. It's a long haul."
Case studies on
MNCs in India: the competitive
strategies…….
Table-2
Emerging and Re-emerging Economies
Table-3(a)
Table-3(b)
Indian Market and MNCs
Product strategy of MNCs in Indian Market
Rugman(1980)-
MNCs arise due to the internalization of the failure of the
market for information.
Teece(1977), (1983)-
Technology is not a public good!
He analyzed 27 projects to find that thecost of transfer to range
from 2 to 59% of total costs.
(Transfer experience and recipient capability matter)
Hennart(1988)-
Expands the notionof Tacit knowledge to explain internalization.
Kogut and Zander (1993)-
・The MNC arises not out of the failure of markets for
buyingand selling of knowledge, but out of its superior
efficiency as an organizational vehicle by which to transfer this
knowledge across borders.
・They empirically shows that the less modifiable and the
harder to teach is the technology, the more likely transfer will be
wholly owned operations.(not licensing or JV).
Table-4
Table-5
To sum up
1. As one of the biggest market in the world, India
attracts many MNCs, and their competition is
getting intense.
2. Concerning Korean and Japanese electronics companies,
LG and Samsung show superior market performance even
though they are late comers.
3. Focusing on their product strategy, it gets obvious that
Korean makers take product adaptation strategy while
Japanese counterparts pursue global product strategy.
India GDP
The India GDP is a combination of all the differential factors,
contributing to the welfare of the India economy. India GDP
gives us a combined report of the performance of the Indian
economy. 'Cost factor' or 'Actual price' method - these are the
two methods to calculate Indian Gross Domestic Product. The
main factor that contributed to the growth of India GDP post
1990s was the opening-up of the Indian economy.
Gauging the health of the India economy - India GDP is the best
tool! Going by figures, India GDP has already crossed the
trillion-dollar mark, other peers in this sphere being US, Japan,
Germany, China, UK, France, Italy, Spain, Canada, Brazil and
Russia.
Table-7
Table 7.2: Reserve Bank’s Survey – Net Response on ‘A Quarter
Ahead’ Expectations About the Industrial Performance
1 2 4 5 6 7 8 9
16 Selling prices are Increas 21.0 26.2 4.1 -9.1 0.0 6.0
expected to e
Till 1991, India was more or less a closed Economy. The rate of
growth of the economy was limited. The contribution of the
local industries to the country’s GDP was limited that were the
main cause of shortage of funds for various development
projects initiated by the government.In an effort to revive the
industries and to bring the country back on the right track, the
government began to open various sectors such as Infrastructure,
Automobile, Tourism, Information Technology, Food and
Beverages, etc. to the Multinational Corporations. The MNCs
slowly but reluctantly began to pour capital investment,
technology and other valuable resources in the country causing a
surge in GDP and upliftment of the economy as a whole. This
was the post 1991 era where the government began to invite and
welcome giant MNCs into the country.
Opportunities for Developing Economies
The opportunities for developing economies are significant as
well. Through the application of capital, technology, and a range
of skills, multinational companies' overseas investments have
created positive economic value in host countries, across
different industries and within different policy regimes.The
single biggest effect evidenced was the improvement in the
standards of living of the country's population, as consumers
have directly benefited from lower prices, higher quality goods,
and broader selection. Improved productivity and output in the
sector and its suppliers indirectly contributed to increasing
national income. And despite often-cited worries, the impact on
employment was either neutral or positive in two-thirds of the
cases.
Conclusion
Multinational companies are like double-edged sword. The
sword can harm if not handled properly. Similarly the
Multinational companies have their own pros and cons.The
extent of technology and management of know-how transfer by
the MNCs depend to a large extent on their corporate strategy;
for example, firms desiring to have a longer-term relationship
with the suppliers (rather than those simply using the host
country as a marketing/export base) will be more inclined to
effect transfer technology.
As pointed out in the World Investment Report, 2000, MNCs
may restrict the access of particular affiliates to technology in
order to minimize inter-affiliate competition. It is noted that
MNCs are more likely to license older technologies from which
they have already derived significant rents than newer
technologies on which there are still relying for market
leadership. Further, they may hold back the upgrading of the
affiliate technology or invest insufficiently in host-country
training and R&D in accordance with their global corporate
strategies. Therefore, arguing that FDI inflows and economic
liberalization automatically facilitates technology transfer is
being extremely native.