Graduate Studies
Butuan City
UTILIZATION OF TECH4ED PLATFORMS OF THE DEPARTMENT OF INFORMATION
AND COMMUNICATIONS TECHNOLOGY IN AGUSAN DEL NORTE
A Thesis Presented to
The Faculty of the Graduate Studies
Father Saturnino Urios University
Butuan City
In Partial Fulfillment of the Requirements for the
Degree of Masters in Public Administration
by
Chin Rus S. Echevarre
October 2021
1
Graduate Studies
Butuan City
APPROVAL SHEET
This thesis entitled “UTILIZATION OF TECH4ED PLATFORMS OF THE
DEPARTMENT OF INFORMATION AND COMMUNICATIONS TECHNOLOGY IN AGUSAN
DEL NORTE” prepared and submitted by Chin Rus S. Echevarre
in partial fulfillment of the requirements for the degree,
Course, has been examined and recommended for Oral
Examination.
Engr. Zenaida D. Azura, MBA
Adviser
Approved in partial fulfillment of the requirements for the
degree, Master in Public Administration, by the Oral
Examination Committee on Date of Oral Defense with a grade
of Passed.
NAME OF CHAIR
Chairperson
NAME OF PANELIST NAME OF PANELIST
Member
Member
NAME OF PANELIST NAME OF PANELIST
Member Member
Accepted in partial fulfillment of the requirements for the
degree of Degree.
SHIRLENE MEDORI T. ALEGRE
Director, Graduate Studies and Research
2
Graduate Studies
Butuan City
ABSTRACT
UTILIZATION OF TECH4ED PLATFORMS OF THE DEPARTMENT OF INFORMATION
AND COMMUNICATIONS TECHNOLOGY IN AGUSAN DEL NORTE
Chin Rus S. Echevarre
3
Graduate Studies
Butuan City
TITLE PAGE
APPROVAL SHEET
ABSTRACT
ACKNOWLEDGEMENT
DEDICATION
TABLE OF CONTENTS
LIST OF TABLES
LIST OF FIGURES
4
Graduate Studies
Butuan City
Chapter 1
THE PROBLEM AND REVIEW OF LITERATURE
Background of the Study
Information and communication technologies (ICT) has
transformed our way of life, notably in terms of conducting
business and delivering services, connecting with one
another, and gaining and providing information. The data
avalanche is the result of increased internet access and use
around the world, including in the Philippines, where
internet penetration hit 63 percent of the population in
2018, or 67 million internet users (Dadios et al., 2018).
According to the International Telecommunications
Union, only 20% of homes in the Philippines have access to a
computer, and only 26% have access to the internet.
Moreover, according to the same international union's State
of the Broadband Report from the same year, the Philippines
ranked 106th out of 191 countries, with a 39.7% internet
penetration rate (Tech4ED,2017). Amidst the country's
growing internet availability over the years, there is still
5
Graduate Studies
Butuan City
a digital gap, and ICT has not been successfully utilized.
There's a lot of evidence that public shared access helps
people achieve personal goals including studying,
communicating with family, developing professional abilities
and job prospects, and having fun (Bar et al. 2013). Through
public shared access, users can expand their social networks
and accumulate social capital. Public shared access allows
grassroots organizations to develop specialized
capabilities, such as the ability to connect with external
agents in order to get funding and assistance, as well as
market products (Proenza, 2015).
As a response to the problem of internet connectivity,
Universal internet access became a significant priority for
the government. It was a key component of the country's
information and communication technology roadmap from 2006
to 2010, as well as an objective of the country's Medium
Term Development Plan from 2004 to 2010(DICT, 2011). The
Philippine Community eCenter Network, which was later
relaunched as the now-famous Tech4ED program, was born out
of this focus. Individuals and communities are connected to
tools that help them bridge the digital and educational
6
Graduate Studies
Butuan City
barriers through the Tech4ED Project. Furthermore, The
Philippine Community eCenter Program, a national digital
inclusion initiative that establishes eCenters that provide
critical e-government and ICT-enabled services in
communities with limited or no access to information and
government services, gave birth to the Technology for
Education, Employment, Entrepreneurs, and Economic
Development (Tech4ED) Project. This initiative was the
government's response to the World Summit on Information
Society Plan of Action, which states that "governments and
other stakeholders should establish multi-purpose community
public access points, providing affordable or free-of-charge
access for their citizens to various communication
resources, notably the internet," to which the Philippines
was a signatory.
The researcher for this study was inspired by the
aforementioned background to establish the goal, which is to
increase access to ICT services, learning materials, and
chances for entrepreneurship and employment. The Philippine
Community eCenter Initiative, which sought to offer crucial
e-government and ICT-enabled services to communities with
7
Graduate Studies
Butuan City
little or no access to information and government services,
gave birth to the program. The researcher is convinced that
this project promotes grassroots development, inclusive
growth, and poverty reduction opportunities. It will give
communities access to information, communications, and
technology, as well as government services, non-formal
education, skills training, telemedicine, and job markets,
as well as business portals (Tech4ED, 2017). In fact,
Tech4ED now enables hundreds of thousands of people to start
businesses, obtain education, find work, and take their
first steps toward improving their families' well-being by
providing marginalized communities with access to digital
opportunities, all through a single ICT portal located in a
single center (Tech4Ed, 2017). Moreover, between 2015 and
2017, 2,121 facilities were opened, with 91,017 registered
users, up from 35,824 in 2016 (DICT 2017). Because industry
digitization will raise demand for ICT knowledge and skills,
this DICT effort is well-timed. Such platforms are eGovServ,
eAssist, eEduSkills, eAgri, and eMarketPlace which are
provided by Tech4ED.
Tech4ED Centers are self-contained, shared facilities
8
Graduate Studies
Butuan City
that deliver ICT-enabled services and relevant information.
However, studies on the utilization and use of the Tech4Ed
project in provinces across the country have been limited
due to a number of challenges in implementing this project,
including the fact that most Filipino households in rural
areas lack access to the internet (Magsaysay, 2020). To fill
this gap, the current study will investigate the extent to
which the Tech4ED initiative has been implemented in the
Agusan Del Norte in terms of its effect and efficacy.
The evaluation will be based on whether the program's
objectives were met, and the results will be used to
determine how to improve the program's execution. As a
result, the findings of this study can be used as a
foundation for intervention in the Agusan Del Norte’s
Tech4Ed program improvement and development.
Review of Literature
The Importance of Information and Communications Technology
Despite the country's growing internet availability
over the years, there is still a digital gap, and ICT has
not been successfully utilized. Digital dividends have not
spread rapidly across the globe, according to the World Bank
9
Graduate Studies
Butuan City
(2016), citing two major reasons: a large proportion of the
population, particularly in developing countries, remains
excluded, and inequalities have concentrated digital
dividends in the hands of a few: those who are better
educated, more connected, and more capable.
Conversely, it is commonly acknowledged that the
collection, storage, editing, and exchange of information in
a variety of formats has the potential to speed up human
progress. As a result, UN member states have committed to
advancing the 2030 Agenda for Sustainable Development
through utilizing the potential of information and
communication technology. The Sustainable Development Goals
(SDGs) include specific targets for ICT use in education
(SDG4), gender equality (SDG5), infrastructure (SDG9), and
partnerships and implementation techniques to promote
knowledge societies in which everyone has the chance to
learn and interact (SDG10). The ICT sector has become a
critical component of several sectors' business processes as
a result of the deployment of new technology. Automation,
the Internet of Things, and big data analytics are among the
sophisticated technologies that are supposed to have ushered
10
Graduate Studies
Butuan City
in the FIRe, or industrial revolution fueled by innovation.
The ICT industry has not only expedited company operations
by incorporating new technologies into conventional
production processes, but it has also encouraged machines to
do complex tasks with little human engagement or oversight
(WFEO, 2017).
Every minute, new ICT applications and functions are
discovered. The FIRe gives a great opportunity for the
Philippines to strengthen its standing in this period of
digitization, given the country's comparative advantage in
ICT-related services and the growth performance of its
Information Technology-related services. Fortunately, the
Philippine government has developed and executed a number of
policies, programs, and initiatives to prepare for and
stimulate the development of the ICT sector, as well as
other related industries (DICT, 2017). ICT applications and
functions are rapidly evolving. Considering the Philippines'
competitive advantages in ICT-related operations and the
improving performance of those services, this represents a
substantial opportunity for the country to strengthen its
position in the digital era. Interestingly, the Philippine
11
Graduate Studies
Butuan City
government has created and executed a variety of policies,
programs, and initiatives focused at preparing for and
fostering the growth of the ICT industry and allied
industries (DICT, 2017).
Digital Divide
The full concept of the digital divide is still being
worked out. Hawkins (2015) pointed out that, despite its
extensive use, scholars and practitioners have different
perspectives on it. It's not only a phenomenon tied to
internet access; it's also linked to how people use it and
what they get out of it (Fuchs & Horak, 2018). According to
Fuchs and Horak (2017), the digital divide refers to unequal
patterns of material access to, usage capabilities of, and
benefits from computer-based information- and communication
technologies that are the result of stratification processes
that create winners and losers in the information society,
as well as participation in institutions that govern ICTs
and society. The reality of the digital divide is
unavoidable due to the high level of social inequalities
(Servon, 2010).
According to Fuchs & Horak (2017), there are three
12
Graduate Studies
Butuan City
types of access to ICTs: material access, usage and skill
access, and social access. Material access pertains to the
availability of hardware, software, applications, and
networks, as well as the usability of ICT devices and
applications; usage and skill access refers to the expertise
required for operating ICT hardware and applications,
producing meaningful online content, and engaging in online
communication and collaboration. Benefit access is defined
as ICT use that benefits the individual and contributes to a
more just society for all; institutional access is defined
as citizens' participation in the organizations that govern
the Internet and ICTs, as well as citizens' empowerment
through ICTs to participate in political information,
communication, and decision-making systems (Fuchs & Horak,
2017).
Digital divides emerge not only in developing countries
like the Philippines, but also in industrialized countries
like the United States and Japan. The findings of
Chakraborty & Bosman's (2015) analysis revealed that
personal computer ownership was distributed unequally across
the United States. Meanwhile, in Japan, there is a clear
13
Graduate Studies
Butuan City
spatial disparity in access to information and communication
services (Yuguchi, 2010). It is critical to emphasize that
the digital gap is recognized as a contemporary and ongoing
concern, given how quickly technology evolves. Other types
of digital divides are forming as a result of rapidly
evolving technology, including gender divides, age divides,
and income gaps, among others (Boje & Dragulanescu, 2013).
However, the most significant growing digital divide is
technological, namely, internet access, particularly
connection quality (Servon, 2008). Broadband is widely
recognized as being required to truly optimize the usage of
the internet for communication and information systems. The
Philippines is one of the countries where internet access is
of poor quality.
In the Philippines, Tagaytay, Panganiban, & Jayson
(2017) investigated the digital gap scenario in a Davao
school and discovered that the digital divide also includes
the inability to manipulate computers and browse the
internet, as well as a lack of access to internet
technology. Furthermore, according to Felipe & Tauto (2016),
the digital gap in the Philippines is defined as the
14
Graduate Studies
Butuan City
disparity in the availability, access, and use of
Information and Communications Technology (ICT),
particularly in rural communities.
The Tech4Ed Project and Its Implications
The Technology for Education, Employment,
Entrepreneurship, and Economic Development (Tech4Ed) project
was created to provide shared facilities and ICT-enabled
services via Tech4Ed centers in order to support inclusive
growth during this period of digital revolution. The 62
Tech4Ed centers will be positioned in areas where access to
ICT is restricted or non-existent, and they will also
function as a one-stop shop for government services (DICT,
2016).
It is a Department of Science and Technology (DOST)-ICT
Office program that aims to use ICT to enable, empower, and
change society through providing job opportunities and
empowering businesses. Its goal is simple: to use 42,000
Tech4ED facilities around the country to harness the
potential of ICT in society to support the development of a
progressive countryside. Tech4ED has enabled hundreds of
15
Graduate Studies
Butuan City
thousands of people to establish enterprises, acquire
education, find work, and take their initial steps toward
improving their families' well-being by giving them with
access to digital opportunities through a single ICT portal
situated in a single location (Tech4Ed, 2017). Between 2015
and 2017, 2,121 facilities were opened, with 91,017
registered users, up from 35,824 in 2016. 2017 (DICT).
Because industry digitization will raise demand for ICT
knowledge and skills, this DICT effort is well-timed.
The following services are provided by the Tech4ED
Program:
(1) eGovServ provides links to online government
services and application forms such as: Bureau of Internal
Revenue, National Bureau of Investigation (NBI) Clearance,
Department of Trade and Industry Registration, Pag-IBIG
Fund, Department of Foreign Affairs, Philhealth, Government
Service Insurance System, Social Security System, NSO Birth
Certificate, Land and Transportation office.
(2)eAssist aims to empower special sectors through
access to necessary skills training content in answer to
specific Industry needs: ICT for Digital Literacy-upgrade
16
Graduate Studies
Butuan City
digital competencies for employment or entrepreneurial
opportunities, ICT for Financial Literacy-learn how to save,
spend, and invest money, ICT for Career Development -
develop the competencies relevant to a particular industry
for higher grade jobs, ICT for Entrepreneurs-learn how to
start a business and utilize ICT to expand market reach;
eEduSkills delivers e-learning on demand to address the
education divide: Alternative Learning System (ALS)-
delivers interactive lessons to help out-of-school youth and
adults in attaining a high school diploma, Learning English
Application for Pinoys (LEAP)-Improves English communication
skills in preparation for IT-BPM industry, Skills Training.
(3)eAgri provides content and services on agriculture
technologies for farmers and fishermen: eFarming- Online
farm and business adviser, PhilRice MOET AppMobile app that
helps farmers compute fertilizer requirements and predict
rice yield, Pinoy Rice/Rice Knowledge Bank/Rice Data and
Information Portal- Provides data on rice production
techniques, agricultural technologies, and best farming
practices.
(4)eMarketPlace Provides greater market reach beyond
17
Graduate Studies
Butuan City
the entrepreneurs’ community for exponential economic growth
and opportunities: oneStore- An online shop for local
products from DOST-assisted micro, small and medium
enterprise.
Factors Influencing ICT Integration and Implementation
Internal variables, according to Fu (2013), have a huge
impact on how people integrate technology into their daily
life. However, the most important element influencing ICT
use, as well as how ICT preparation programs influence
internal factors, are discussed below. Palak and Walls
(2016) conducted a mixed-methods study to see if people who
frequently integrate technology and operate in a
technologically sophisticated environment shift their
perspectives and behaviors toward an employee-centered
paradigm. Sang et al. (2010) investigated the impact of
gender, constructivist perspectives, self-efficacy, computer
self-efficacy, and computer attitudes on Chinese employees'
predicted ICT use. The findings backed up those of Palak &
Walls (2016), who revealed that employee attitudes toward
ICT were the best predictor of future use. In addition,
18
Graduate Studies
Butuan City
attitudes have an impact. Sang et al. (2010) also discovered
that those who have strong constructivist attitudes are more
likely to plan to include technology into their future
actions. Furthermore, Fu (2013) discovered that people who
were more confident were more capable of and interested in
computer use. While their views toward ICT use were found to
be the best predictor of technology integration, their
beliefs and confidence in using ICT should not be neglected.
Pelgrum & Law (2019) underlined the importance of
culture in ICT integration, claiming that effective ICT
implementation is determined by an individual's perceptions
and vision, not their ICT skills. Community or workplace
culture has an impact on people's actions, beliefs, and
attitudes (Chai, Hong and Teo 2010). As a result, in
addition to the external and internal factors already
mentioned, culture has a big role to play in the successful
integration of technology (Tezci, 2011). He investigated
people's cultural views in relation to their ICT usage in
order to determine their technical and motivational
perspectives. Fu (2013) found that sentiments were
unfavourable from both viewpoints, with the most believing
19
Graduate Studies
Butuan City
that the government would not give adequate technical and
motivational support. However, as the culture improved, the
individual's level of ICT use increased. Ward and Parr
(2010) suggested that in order to include technology, people
must have faith in their own skills to use it to help them
learn. Additional professional development is required to
achieve this goal, with a focus on building skills that help
persons to overcome anxieties associated with technology
use. Furthermore, the government should provide creative
solutions and technical assistance to allow them to keep
control while promoting computer-based learning. In general,
incorporating technology into effective education demands a
shift in a person's knowledge, beliefs, and culture (Ertmer
and Otternbreit-Leftwich 2010).
An previous study found that both external and internal
factors influence ICT use (Lin, Wang and Lin 2012; Sang et
al. 2011; Tezci 2011). Limited access to computers and
software, lack of availability for course development, and
insufficient technical and administrative support are the
most common external constraints (Al-Ruz and Khasawneh
2011). In the existing literature, attitudes regarding ICT
20
Graduate Studies
Butuan City
use, confidence, and belief are commonly cited among the
internal factors (Al-Ruz and Khasawneh 2011; Chen 2008; Lin,
Wang and Lin 2012; Sang et al. 2011; Tezci 2011a). Despite
the fact that the research would seem to have established
all possible external and internal factors influencing ICT
use (Al-Ruz and Khasawneh 2011; Lin, Wang, and Lin 2012;
Sang et al. 2011; Tezci 2011a), there has been little
exploration of the possible associations between external
and internal variables, and how these relationships vary
depending on the variables involved in ICT integration.
Examining these connections may not only help individuals
better understand the hurdles to ICT use, but it may also
help them find new ways to overcome those barriers based on
the linkages between different indicators (Fu, 2013).
Barriers and Challenges in ICT Integration
While past research has demonstrated the benefits of
ICT use, Fu (2013) claims that as a result of the
introduction of modern standards for embracing standardized
technology in the new era, hurdles or challenges associated
with its use continue to persist. Whelan (2010) discovered
that these challenges can be solved by boosting the
21
Graduate Studies
Butuan City
authenticity of group and problem-based learning activities,
as well as providing enough learning support. Inadequate
technical skills that limit access to ICT; an insufficient
number of personnel teaching ICT and a lack of timely
feedback; and limited engagement with peers and instructors
were among the additional obstacles he noted from
respondents' viewpoints.
It is generally acknowledged that investing in capacity
building, curriculum development, infrastructure, public
policy, and government aid is required to reduce barriers
and improve the effectiveness of ICT use. Furthermore,
Castro and Alemán (2011) recommend that individuals acquire
particular technical skills in order to enhance learning in
an ICT environment.
Low expectations and a lack of clear goals for ICT use,
as well as a lack of collaboration and pedagogical
assistance, were recognized as hurdles to effective
technology integration by Al-Bataineh et al. (2010). In
addition, insufficient time to grasp new software or
integrate ICT (Almekhlafi and Almeqdadi 2010); insufficient
skills and low software competency (Goktas, Yildirim, and
22
Graduate Studies
Butuan City
Yildirim 2009); and lack of experience (Ertmer and
Otternbreit-Leftwich 2010) have all been observed.
Furthermore, a lack of recognition and encouragement of
timely and effective use of ICT (Tezci 2011); a lack of in-
service training on the use of ICT (Yildirim 2007); a lack
of motivation, technical and financial support (Liu and
Szabo 2009); uncertainty about the possible benefits of
using ICT (Yildirim 2007); and a lack of specific and
definite ideas about how to integrate technology (Al-
Bataineh et al. 2008) have been identified.
Various approaches of coping with these issues have
been proposed. Al-Bataineh et al. (2008) recommend providing
continuing professional development related to technology to
update and knowledge, as well as offering technical support
when needed; support partnerships that assist individuals
share effective technology practices and experiences (Ertmer
and Otternbreit-Leftwich 2010); provide effective, timely,
and continuous training to improve ICT techniques to manage
a technology-rich environment (Hutchison and Reinking 2011);
and encourage p (Liu and Szabo 2009; Tezci 2011; Yildirim
2007).
23
Graduate Studies
Butuan City
Other hurdles exist when it comes of administrative and
ICT infrastructures, in addition to the challenges in the
use of ICT. A lack of adequate administrative support for
the effective use of ICT (Lim 2007); administrative
stipulate to improve ICT practices (Goktas & Yildirim 2009);
a lack of appropriate course content and instructional
programs (Yildirim 2007); and a lack of appropriate
hardware, software, and materials (Yildirim 2007). He
proposed that the government offer appropriate access to
technology to overcome these constraints. In order to
provide concrete solutions, Lim (2007) performed a
qualitative study to examine effective and inefficient ICT
integration. The findings revealed that having access to ICT
tools, as well as developing disciplinary and instructional
principles and processes, are critical components in
creating a well-managed ICT-integrated environment.
Synthesis of Related Literature
The Department of Science and Technology (DOST)
developed and implemented the Tech4ED project in cooperation
with relevant government agencies, including the Department
24
Graduate Studies
Butuan City
of Education (DepEd), the Department of Labor and Employment
(DOLE), the Department of Information and Communications
Technology (DICT), humanitarian organizations, and other
government agencies that share the same goal as the DOST.
The Department of Science and Technology (DOST) wants to
bring digital literacy to every corner of the Philippines
and teach Filipinos how to use computers. The project
includes a number of platforms and activities, each of which
has the ability to affect change and make such a difference
in a variety of ways. As a result, economic stability,
educational attainment, learning capacity, and the practice
of being responsible ICT users all increase. This material
will aid the reader in comprehending the nature of the
Tech4ED Program's current implementation.
Moreover, the incorporation of information and
communication technology (ICT) into various aspects of life
has made life substantially easier than it was in the late
nineteenth and early twentieth centuries. Technical
breakthroughs in the realm of education advanced at a
breakneck speed throughout this time period. People are
given accurate information about how to employ ICT-enabled
25
Graduate Studies
Butuan City
activities in a beneficial and positive way. Many studies
have found that people have challenges when it comes to
implementing information and communication technology (ICT)
into their daily lives. According to the findings of the
research, there are techniques for overcoming the
difficulties that could impede the execution from being
regulated. Information and communication technology (ICT)
integration attempts to satisfy the demand for a progressive
community and people's connectivity. Because of the positive
impact of information and communications technology (ICT) in
the community, implementing the Tech4ED program is critical
for getting ICT-enabled professional capacity.
Theoretical Framework
The purpose of this study is to determine the process
and social effect evaluation in the implementation of the
Tech4ED Project, which is based on whether the project's
rationale and objectives are met or not. Sociotechnical
theory will be applied in this case. This idea claims that
organizations are made up of people in the social system who
create organizational change using tools, skills, and
26
Graduate Studies
Butuan City
knowledge (Pasmore, 1988). According to the sociotechnical
system, technical change is influenced by external demands
that impact information system transformation in an
organization. In public administration, the sociotechnical
approach is the most widely utilized theory to demonstrate
the impact of technology on organizational development
(Perry & Danzinger, 1980; Norris & Moon, 2005). This
perspective is distinctive and crucial for this study on the
deployment of the tech4ed program in Agusan Del Norte since
it means that public managers or implementers must
comprehend IT from both a technical and a social standpoint.
The above-mentioned theory is critical to the
effectiveness of measures undertaken through the Tech4Ed
project for a variety of reasons. Programs must be built on
rational theoretical underpinnings for a variety of reasons.
If leaders and implementors establish a theory of change
that is based on good theoretical underpinnings, they can be
sure that their programs are delivering the proper
activities to achieve the desired outcomes.
Conceptual Framework
This study will use the adopted theory of this study
27
Graduate Studies
Butuan City
which is Sociotechnical theory. A Sociotechnical system
(STS) map looks a little like a driver diagram or a logic
model. It differs from these by offering a nonlinear map of
a project or programme approach, which shows how different
components are expected to interact, and the multiple
pathways through which change is expected to happen. The
figure above enclosed in the box shows the action model,
while those enclosed in the circle is the change models. It
can be observed that the program process starts from the
project itself, the Tech4Ed project being implemented by the
DICT and has been partnered by other government agencies,
including LGUs as associate implementers of the said
project. The program has been specified with regards to the
platforms, segments, and services it offered. The
implementation of the project is being influenced by
internal and external factors that affect the rate of
utilization of the target population which is the Filipino
citizens in Agusan Del Norte. Further, the intervention or
the actions taken during the implementation serve as the
determinant whether the actions taken are effective or not
on the implementation and will present the long-term
28
Graduate Studies
Butuan City
outcomes of the projects that will be classified into the
benefits, barriers, and risks of Tech4Ed project
implementation.
Independent Variable Dependent Variable
Benefits,
barriers, and
risks of Tech4Ed
project among the
beneficiaries
Practices of
Implementers and
Respondents on
the utilization
of the Tech4Ed
project
Mediating Variable
Figure 1. Research Paradigm
The model above shows the paradigm of the study using the
Demographic Profile
IV-MV-DV
of theModel. The framework thus shows that the IV has an
Respondents
influence on the DV and the MV influence the relationship
between independent and dependent variables.
In this study, the benefits, barriers, and risks are
considered as the dependent variable, it will be the outcome
29
Graduate Studies
Butuan City
measure of the study and is ordinarily the condition the
researcher of this study is trying to explain.
Moreover, the independent variables of the study is the
demographic profile of the respondents. The presumed cause
in a cause-effect relationship is called the independent
variable, and the presumed effect is called the dependent
variable (Flannelly et al., 2014).
Further, the rate of utilization of the Tech4Ed project
among the beneficiaries will be the mediating variables also
known as intermediate, intervening or process variables are
those that are explained by independent variables while also
explaining dependent variables (Bhattacherjee, 2012; Namazi
& Namazi, 2016). In this study, the practices of utilization
of the segments, platforms, and programs will be the
variable that occurs as a result of the independent variable
which then causes a dependent variable to occur.
Statement of the Problem
Obtaining reliable knowledge and proof from the Tech4Ed
Project's development operations is contingent upon effect
30
Graduate Studies
Butuan City
and impact evaluation. As a result, this study aims to
determine the extent to which the Tech4Ed Project is being
implemented in Agusan Del Norte. Additionally, it will
evaluate the implementation process and the project's social
impact on the community as viewed by the client –
beneficiaries and implementing agencies.
Specifically, the current study aims to answer the
following questions:
1. What is the demographic profile of the respondents in
terms of:
1.1. Sex;
1.2. Age;
1.3. Place of Residence;
1.4. Occupation; and,
1.5. Monthly Income?
2. What are the practices of implementers and respondents in
tech4ed platforms in terms of:
2.1. eAgri;
2.2. eMarketplace;
2.3. eHealth;
2.4. Gender & Dev’t;
31
Graduate Studies
Butuan City
2.5. Rural Impact Sourcing;
2.6. eEduSkills;
2.7. eAssist; and
2.8. eGovServices?
3. What are the perceived implementation benefits and
barriers of Tech4Ed project among the beneficiaries?
4. Is there a significant relationship between the factors
influencing the implementation of Tech4Ed project and the
benefits and barrier encountered during the implementation
process?
5. From the findings, what intervention activities can be
developed to strengthen the implementation of Tech4Ed
Project in Agusan Del Norte?
Hypothesis
The researcher of this study assumes the following null
hypotheses:
Ho1: There is no significant relationship between the
practices of implementers and respondents on the utilization
of tech4ed program and barriers encountered during the
32
Graduate Studies
Butuan City
implementation process.
Significance of the Study
This study is considered significant to the following
stakeholders:
The Local Government Units. The Technology for Economic
Development (Tech4ED) Project envisions having Tech4ED
Centers in every municipality. Thus, the results of the
study will provide the LGUs baseline data on how they can
implement the project in their locality.
The Department of Information and Communications
Technology (DICT). This study will be significant to DICT
considering that it is mandated to promote and monitor the
implementation of the Tech4Ed project. The results will
serve as baseline to strengthen the implementation of the
project.
The Public Libraries. Tech4ED Project will establish
project centers in in the public libraries as an
indispensable partner of DICT. Thus, the results of the
study will provide the public libraries baseline data on how
they can implement the project in their area.
33
Graduate Studies
Butuan City
The Public Schools. Public Schools are also partners
in the implementation of Tech4ED projects. Thus, the results
of the study will be useful for public schools in an
effective and efficient delivery of the project platforms,
segments and contents service.
The Government Agencies. This study will be of
importance to the various government agencies such as the
following: Bureau of Internal Revenue, National Bureau of
Investigation clearance, Department of Trade and Industry
Registration, Pag-IBIG Fund, Department of Foreign Affairs,
PhilHealth, Government Service Insurance System, Social
Security System, NSO Birth Certificate, Land Transportation
Office, Land Registration Authority, PAGASA, Department of
Agriculture, Department of Education, and other relevant
agencies. The implementation of the different components of
the project is under the mandate of the concerned agencies.
The Department of Science and Technology. This study is
being financed by DOST and the researcher as its scholar,
and
The Clients and the Community. The findings of the
study will be significant to the clients and the community
34
Graduate Studies
Butuan City
in terms of the benefits that will be derived from the
strengthened implementation of the Tech4Ed project.
Scope and Limitation of the Study
This study will focus on evaluating the extent
implementation of Tech4Ed project among centers in Agusan
Del Norte. This will also determine the rate of utilization
among the online platforms and services, the factors that
influence the implementation process, issues and challenges
faced during implementation, as well as the perceived
benefits, barriers, and risks based on the respondents. The
study will be conducted among selected client beneficiaries
throughout the established Tech4ED Centers of Agusan Del
Norte. The study will use purposive sampling method in
selecting sixty respondents that met the aforementioned
criteria wherein only the available ones and willing
participants were surveyed to identify the results of this
study. Respondents will be chosen purposively since the
current pandemic hinders the researcher to perform other
sampling techniques in choosing the respondents. The
research will be carried out using a self-administered
questionnaire formulated by the researcher and content
35
Graduate Studies
Butuan City
validated by experts related to the field. This study will
be conducted from November 1, 2021 to December 15, 2021 in a
limited time due to the ongoing community quarantine and
restrictions caused by the pandemic.
Definition of Terms
The following terms will be defined operationally for
the benefit of the readers:
Age: This term refers to the number of years the individual
has existed since birth.
Occupation: This term refers to the occupational status of
the respondents on whether they are employed, unemployed and
underemployed.
Income: This term refers to the financial capacity of the
respondents.
Barriers. This refers to the issues and challenges that will
be identified in this study that hinders the objectives and
goals on the implementation of Tech4Ed project.
36
Graduate Studies
Butuan City
Digital Divide. This refers to the situation in the country
wherein there is unequal patterns of material access to, use
capabilities of, and advantages from computer-based
information and communication technologies, as well as
participation in institutions controlling ICTs and society.
Tech4Ed Project. This refers to the government's project
which aims to improve Filipinos' digital literacy and bring
online learning and government services closer to the
people.
ICT Integration. This pertains to the association of the use
of information and communications technology among
individuals all over the country.
Platform Services. This refers to the Tech4Ed services
offered in CARAGA region, namely:
eAgri. This refers to one of the Tech4Ed services that
provides contents and services on agriculture technologies
for farmers and fisher folks.
eAssist. This refers to one of the Tech4Ed services
37
Graduate Studies
Butuan City
that aims to empower special sectors through access to
necessary skills training content in answer to specific
industry needs.
eEduSkills. This refers to one of the Tech4Ed services
that delivers e-Learning on demand to address the education
divide.
eGovServ. This refers to one of the Tech4Ed services
that provides links to online government services and
application forms.
eHealth. This is one of the Tech4Ed services involving
online catalogue of online health resource.
E-learning Tool. This refers to any websites, software, or
computer-assisted activities that intentionally focus on and
facilitate learning on the Internet (Poole & Lorrie, 2003;
Saade et.al., 2010).
eMarketPlace. This refers to one of the Tech4Ed
services that provides greater market reach beyond the
entrepreneurs’ community for exponential economic growth and
opportunities.
Tech4ED Center. This refers to the Technology for Economic
38
Graduate Studies
Butuan City
Development (Tech4ED) Project which envisions having Tech4ED
Centers in every municipality. It is self-sustaining, shared
facility providing access to ICT-enabled services and
relevant content. It serves as a conduit for efficient
delivery of government and other services and a potent tool
for the empowerment and participation of the unserved and
underserved communities in development.
Chapter 2
39
Graduate Studies
Butuan City
METHODOLOGY
Research Design
The study will utilize the descriptive correlational
in measuring the extent of implementation of the Tech4ED
project in Agusan Del Norte. It is descriptive because aims
to describe as well as explain the rate of utilization of
Tech4ED programs, barriers and risks of the program. It is
correlational because it aims to determine the relationship
between the factors influencing the implementation and the
perceived benefits and barriers of the Tech4Ed. This study
will use the survey method imploring the online survey
technique.
Research Environment, Population and Sample
The Caraga Region was created through Republic Act
No. 7901 on February 23, 1995. The region is composed of
five provinces: Agusan del Norte, Agusan del Sur, Surigao
del Norte, Surigao del Sur and Dinagat Islands; six cities:
Butuan City, Cabadbaran, Surigao, Tandag, Bislig and
Bayugan; 67 municipalities and 1,311 barangays. Butuan City
40
Graduate Studies
Butuan City
is the regional administrative center (DTI, 2020). In this
study, the researcher will focus her study environment in
Agusan Del Norte.
The respondents of this study include two groups namely
the client - beneficiaries who are identified as the
students, out-of-school youths and adults, senior citizen,
women, indigenous people, the businessmen and entrepreneurs,
person with disabilities, overseas Filipino workers and
their families and generally, all those who availed the
services of the Tech4ED centers; and the implementers of the
project that consists of the Tech4Ed center managers and the
assistant managers of the project.
The table below contains the population of the
beneficiaries of Tech4Ed project per provinces in the CARAGA
region:
Provinces Number of Beneficiaries
Agusan del Norte 1037
Agusan del Sur 1887
Surigao del Norte 1944
Surigao del Sur 1020
Dinagat Islands 560
In terms of sampling technique, total enumeration
method will be utilized. The researcher for this study will
41
Graduate Studies
Butuan City
purposively select respondents from centers in Agusan Del
Norte of around 150 participants. This study will include
not only respondents per se but also beneficiaries of
Tech4Ed project in the research locale mentioned. The
participants will be selected based on their availability
and willingness to participate in the study. The study
participants will be those who voluntarily consented the
researchers to participate in the research execution. Any
respondents who cannot complete the survey questionnaire
will be excluded. Finally, respondents will have the
opportunity to exclude themselves by not agreeing to
participate in the study.
Sampling Technique
This study will utilize the non-probability purposive
sampling procedure to select the respondents in the locale
of the study. The non-probability sampling technique is
chosen for this study because it is hard to determine the
size of the population who fall under such criteria and the
ongoing pandemic will hinder the researcher to determine the
sample size. In conducting purposive sampling, the
42
Graduate Studies
Butuan City
researcher will pick the respondents using non probability
sampling wherein participants will be chosen by the
researcher using her own judgement and based on the
availability and willingness of the participants to be
included in the study.
Ethical Consideration
This research underwent review and approval under the
ethical principles of the university through the Ethical
Review Committee (ERC). The guidelines are followed, such as
informed consent, confidentiality, and respect between
researchers and respondents, while promoting the aims of the
research, such as knowledge, truth, and avoidance of error.
In order to carry out the study, the researchers asked for
the consent and authorizations needed. The researchers have
used voluntary participation in deciding the participants
for the study, allowing them to have the choice of
withdrawing at any time should they decide to stop engaging
with the study. The research process does not need any
financial resources, as no expenses are needed to conduct
it. The possibility of risk for the participants cooperating
43
Graduate Studies
Butuan City
with the study is non-existent. Furthermore, the data and
information collected throughout the study will entirely be
used only for the research's objectives.
Research Instrument
The researcher will use a researcher-made questionnaire
consisting of different parts. The first part of the survey
is the Demographic Information sheet. The Demographic
Information sheet ascertain the respondent’s sex, age,
location, educational attainment, occupation, and monthly
income. The second part composed of the practices of
utilization of the respondents among the segments,
platforms, and services of the Tech4Ed project. Lastly, the
last part will describe the perceived benefits, barriers,
and risks, and their recommendations on the improvement of
the Tech4Ed project.
After the formulation of the questionnaire, the
researcher will select experts with experience in the field
of educational research to give their professional judgment
about semantics and content of the scale addition,
44
Graduate Studies
Butuan City
evaluation of the structure of the questionnaire,
understanding of the items, analysis of the format and
presentation of the questionnaire that will validate the
contents of the questionnaire.
If the expert validators find some errors on the survey
questionnaires that they want to change for good, then the
researchers will revise the questionnaires depending on the
comment of the validators. After the revision, the
researchers will take another look at the survey
questionnaires to ensure that the quality of the
questionnaire is already appropriate for the conduct of the
study.
Data Gathering Procedure
To conduct the study and administer the questionnaire
to the respective respondents, a formal letter will be sent
among the implementers and beneficiaries of Tech4Ed project.
Following acceptance of the submission, the researcher will
perform the survey that will be closed after two weeks.
The researcher will use an online survey technique via
Google form to generate or gather the necessary data needed
in the study and will be distributed to the respondents
45
Graduate Studies
Butuan City
through email. The research questionnaire will be composed
of the Demographic Information Sheet of the Participants,
and a survey consisting of statements that related to the
evaluation of the impact implementation of Tech4Ed project
in Agusan Del Norte.
The researcher will independently collect the data for
this study. The structured survey questionnaire will be
placed on a web-based content via Google form. The online
survey questionnaire will be distributed by the researchers
to the respondents of this study through their respective
email addresses or Facebook Messenger account and will
provide an agreement informed consent, which includes the
purpose of research, the procedure to be followed, the
discomforts and risks, the benefits, the statement of
confidentiality, the ownership of the data, the right to ask
question, and the voluntary participation. The respondents
will then proceed to answering the online survey
questionnaire. Each respondent has the right to decline
and/or not complete the survey at any time canceling the
online survey form. There will be no need for a debriefing
statement for the purposes of this study. The survey will be
46
Graduate Studies
Butuan City
open to participants for a two-week time period or until at
the target number of participants completed the survey.
After that time, the researcher will end the conduct of the
online survey.
Statistical Treatment
The responses of the participants to the
questionnaire will be statistically analyzed with the
data requirements of the study. This study will make use
of the following statistical measures:
1. Frequency Distribution. This tool will be used to
present the results of the study with regards to
the demographic profile of the respondents. A
frequency distribution is an overview of all
distinct values in some variable and the number of
times they occur.
2. Mean and Standard Deviation. Descriptive statistics
such as mean and standard deviation will be
47
Graduate Studies
Butuan City
utilized on the evaluation of the extent
implementation of Tech4Ed project in Agusan Del
Norte.
3. One-way ANOVA. This will be used to determine the
significant difference between the rate of utilization
of the Tech4Ed project among the respondents in terms
of the segments/contents/platform services.
4. Pearson-r Correlation. This will be used to measure how
strong a relationship is between two variables. In this
study, Pearson-r correlation will be used to measure
the significant relationship between the factors
influencing the implementation of Tech4Ed project and
the issues and challenges encountered during the
implementation process.
DATA ANALYSIS PROCEDURE
A researcher–made questionnaire was prepared to gather
data. Once the data collection window closes, the data will
be downloaded from Google form in an Excel spreadsheet for
analysis. The data will be analyzed using both descriptive
and inferential statistics. Descriptive statistics will be
48
Graduate Studies
Butuan City
used to answer Research Questions 1, 2, 3, 4, and 5.
Inferential statistics will be used to answer Research
Question 6.
For Research Question 1, the descriptive variable is
the demographic profile of the respondents. Frequency and
percentage will be calculated and used to answer Research
Question 1.
For Research Question 2, the descriptive variable is
the rate of the utilization among respondents of the study.
Frequency, mean, and standard deviation will be calculated
and used to answer this.
For Research Question 3, the descriptive variable
consists of perceived implementation benefit, barriers, and
risks of Tech4Ed project among the beneficiaries. Frequency,
mean, and standard deviation will be calculated and used to
answer this question.
For Research Question 4, the question composes of the
significant relationship between the factors influencing the
implementation of Tech4Ed project and the benefits and
barrier encountered during the implementation process.
Inferential statistics will be conducted to answer Research
49
Graduate Studies
Butuan City
Question 5. Specifically, a Pearson-r correlation
coefficient will be calculated to evaluate to answer
Lastly, Research Question 6 is formulation of the
intervention activities can be developed to strengthen the
implementation of Tech4Ed Project in CARAGA region based on
the findings of the study. There will be no scale associated
with these open-ended-question item.
The details below will be used by the researcher as a
basis for scoring and interpretation of the gathered data
using 4- Point Likert Scale.
Scale Range Verbal Description
4 3.51-4.00 Strongly Agree
3 2.51-3.50 Agree
2 1.51-2.50 Disagree
1 1.00-1.50 Strongly Disagree
50
Graduate Studies
Butuan City
RESULTS AND ANALYSES
3 spaces
(Provide a brief introductory statement about the chapter.
Present the findings based on the sequence of the problems
stated in chapter 1.)
_______________________________________
_____________________________________________
_____________________________________________ Double space
3 spaces
Intervention Program (new page)
double space
_______________________________________
_____________________________________________
_____________________________________________ Double space
Chapter 4
(new page, No page number on this page)
2 spaces
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
(Provide brief introductory statement about the chapter)
3 spaces
Summary
(briefly in one page only)
3 spaces
51
Graduate Studies
Butuan City
Conclusions
(based on the findings)
Recommendations
(based on the findings of the study)
3 spaces
Appendices
IMPLEMENTATION OF THE TECH4ED PROJECT OF THE DEPARTMENT OF
INFORMATION AND COMMUNICATIONS TECHNOLOGY
IN AGUSAN DEL NORTE
Survey Questionnaire
I. Demographic Profile of Respondents
A. Sex ( ) Male ( ) Female
B. Age ( ) Below 18 ( ) 18-35 year ( ) Above 35
C. Place of Residence
( ) Buenavista ( )RTR
( ) Nasipit ( ) Tubay
( ) Cabadbaran ( ) Kitcharao
( ) Santiagao ( )Las Nieves
D. Occupation ( ) Unemployed ( ) Government Employ
( ) Self-employed( ) Private Employed
E. Income ( ) Below 10, 000 ( ) 10, 001-20, 000
( ) 20,001-30,000 ( ) Above 30, 000
II. Practices of Implementers and respondents on the
Utilization of Tech4Ed Project
52
Graduate Studies
Butuan City
Scale Range Verbal Description
Interpretation
4 3.51-4.00 Always Daily Highly
Utilized
3 2.51-3.50 Often 3x a week Moderately Utilized
2 1.51-2.50 Sometimes 1x a week Slightly
Utilized
1 1.00-1.50 Never No visit in a week Not Utilized
Tech4Ed Platforms
eAgri 4 3 2 1
1. I use eAgri for personal use
2. I use eAgri for business/work
purposes
3. I use eAgri to gain knowledge
in farming and fishing
4. I use eAgri because I’m
interested to open an agriculture
business
5. I use eAgri every time I go to
Tech4Ed centers
eMarketPlace 4 3 2 1
6. I use eMarketPlace for
personal use
7. I use eMarketPlace for
business/work purposes
8. I use eMarketPlace to buy and
support local and small
businesses
9. I use eMarketPlace because I
am interested in putting up a
business
10. I use eMarketPlace every time
I visit Tech4Ed center
53
Graduate Studies
Butuan City
eHealth 4 3 2 1
11. I use eHealth for personal
use
12. I use eHealth for
business/work purposes
13. I use eHealth for medical
access
14. I use eHealth to avoid long
lines in hospitals and for
convenience
15. I use eHealth every time I
visit Tech4Ed center
eEduSkills 4 3 2 1
16. I use eEduSkills for personal
use
17. I use eEduSkills for
educational or work purposes
18. I use eEduSkills to gain more
knowledge and experience
19. I use eEduSkills to avail
development trainings and
programs
20. I use eEduSkills everytime I
visit Tech4Ed center
eAssist 4 3 2 1
21. I use eAssist for personal
use
22. I use eAssist for
business/work purposes
23. I use eAssist for assistance
in other government programs
24. I use eAssist for convenience
25. I use eAssist every time I go
to Tech4Ed centers
54
Graduate Studies
Butuan City
eGovServices 4 3 2 1
26. I use eGovServices for
personal use
27. I use eGovServices for
business/work purposes
28. I use eGovServices in paying
or availing services offered by
the government
29. I use eGovServices to avoid
long lines and for convenience
30. I use eGovServices every time
I got to Tech4Ed centers
Gender and Development 4 3 2 1
31. I use Gender and Development
platform for personal use
32. I use Gender and Development
platform for business/work
purposes
33. I use Gender and Development
platform to gain knowledge and
ideas
34. I use Gender and Development
platform for awareness and
development
35. I use Gender and Development
platform every time I go to
Tech4Ed centers
Rural Impact Sourcing 4 3 2 1
36. I use RIS platform for
personal use
37. I use RIS platform for
business/work purposes
38. I use RIS platform to gain
knowledge and ideas
55
Graduate Studies
Butuan City
39. I use RIS platform in
gathering data and updates
40. I use RIS platform every time
I go to Tech4Ed centers
I. Perceived Benefits, Barriers and Risks of Tech4Ed
Implementation
Scale Range Verbal Description Interpretation
4 3.51-4.00 Strongly Agree Fullest Extent
3 2.51-3.50 Agree Moderate Extent
2 1.51-2.50 Disagree Partial Extent
1 1.00-1.50 Strongly Disagree No influence
Benefits 4 3 2 1
Improve productivity and increase
capacity of government
Improve quality of service delivery
and business and customer
Reduce the overall costs of the
organization and efficiency gains
Improve the organization’s
business process
Reduce intra- and inter-agency
paperwork/ flow
Improve quality of decision and
policy making
Well-equipped offices to enhance
productivity
Improve collaboration among
56
Graduate Studies
Butuan City
different department
Increased productivity in
governance.
Barriers 4 3 2 1
ICT infrastructure
High level of investment required
High level of knowledge required
Cultural awareness
Complexity in understanding
processes and systems
Implementation policy
Lack of Government support
Education, training and set-up
costs
Risks 4 3 2 1
Accessibility of information by
other agencies
Environmental information security
e.g. identify theft
Reducing full control over
information
Inferior service quality e.g.
delayed service
Relational privacy e.g. background
checks
Misinterpretation and misuse of
Government services
Reduction in manpower
Increase in unemployment
Unstable Power Supply
57
Graduate Studies
Butuan City
Thank you for your cooperation.
References
Allen, M. W. (2016). Michael Allen's guide to e-learning:
Building interactive, fun, and effective learning programs
for any company. John Wiley & Sons.
Alliance For Affordable Internet (A4AI). (2015). Providing
ICT centres for universal access.
https://a4ai.org/studies/providing-ict-centres-for-
universal-access/
Asian Development. (2018). Program Completion Report:
Modernizing Government and Fiscal Reform in Kerala Program.
Manila.
https://www.adb.org/sites/default/files/projectdocument/6623
9/31328-ind-pcr.pdf
Bar, C. Coward, L. Kopeke, C. Rothschild, A. Sey, and G.
Sciadas. (2013). The Impact of Public Access to ICTs:
Findings from a Five-Year, Eight-Country Study. Proceedings
of the Sixth International Conference on Information and
Communication Technologies and Development: University of
58
Graduate Studies
Butuan City
Cape Town, Cape Town, South Africa.
Boje, C., & Dragulanescu, N. G. (2003). “Digital Divide” in
Eastern European Countries and its Social Impact. age, 8,
1.
Chai, C. S., Hong, H. Y., & Teo, T. K. G. (2010).
Singaporean and Taiwanese pre-service teachers' beliefs and
their attitude towards ICT use: A comparative study.
Chakraborty, J., & Bosman, M. M. (2005). Measuring the
digital divide in the United States: Race, income, and
personal computer ownership. The Professional Geographer,
57(3), 395-410. vi.
Dadios, e., Culaba, B., Ramon G., Vicente B. Aniceto C.
Orbeta Jr. (2018). Preparing the Philippines for the Fourth
Industrial Revolution: A Scoping Study. Philippine Institute
for Development Studies.
https://pidswebs.pids.gov.ph/CDN/PUBLICATIONS/pidsdps1811.pd
f
De Haan, J. (2014). A multifaceted dynamic model of the
digital divide. It & Society, 1(7), 66- 88. vii.
Delport, P. M., Von Solms, R., & Gerber, M. (2016,
May).Towards corporate governance of ICTinlocal
government. In IST-Africa Week Conference, 2016 (pp. 1-11).
IEEE. Viii
Department of Energy (DOE).(2016). Power Development Plan
2016-2040. Taguig City, Philippines: DOE.
Department of Information and Communications Technology
(DICT)(2016). E-government master plan 2016-2022. Quezon
City, PH: DICT.
Department of Information and Communications Technology
(DICT). (2016). What is the juan, konek! free wi-fi internet
access in public spaces project?
http://freepublicwifi.gov.ph/what-is-the-juan-konek-free-wi-
59
Graduate Studies
Butuan City
fi-internet-access-inpublic-places-project/
Department of Information and Communications Technology
(DICT). (2017). National broadband plan: Building
infostructures for a digital nation. Quezon City, PH: DICT.
Department of Information and Communications Technology
(DICT). (2017). National Cybersecurity Plan 2022. Quezon
City, PH: DICT.
Department of Science and Technology (DOST). (2015). Roadmap
for digital startups: 2015 and beyond. Quezon City, PH:
Information and Communications Technology Office, DOST.
Department of Science and Technology (DOST). (2017).
Harmonized research and development agenda 2017 – 2022.
Taguig, Philippines: DOST. Department of Trade and Industry
(DTI). 2017. DTI chief explains the government’s I3
strategy. http://www.dti.gov.ph/med
Felipe, Z., & Tauto, J. (2016). The effect of information
technology on environmental pollution in
China. Environmental Science and Pollution Research, 26(32),
33109-33124.
Flannelly, K. J., & Jankowski, K. R. (2014). Research
designs and making causal inferences from health care
studies. Journal of Health Care Chaplaincy, 20(1), 25-38.
Fuchs, C., & Horak, E. (2017). Information capitalism and
the digital divide in Africa. Masaryk UJL & Tech., 1, 11.
ix.
Fuchs, C., & Horak, E. (2018). Africa and the digital
divide. Telematics and informatics, 25(2), 99-116. x.
Gabriel, A. (2015). Tech4Ed. Enabling, Empowering,
Transforming Communities. https://studies/providing-ict-
centres-for-universal-access/
Garcia, C. (2015). Philippine Government and Constitution.
60
Graduate Studies
Butuan City
Mandaluyong City: Books Atbp Publishing Corp. xi.
Guillén, M. F., & Suárez, S. L. (2005). Explaining the
global digital divide: Economic, political and
sociological drivers of cross-national Internet use. Social
forces, 84(2), 681-708. xii.
Goktas, Y., Yildirim, Z., & Yildirim, S. (2009).
Investigation of K-12 teachers’ ICT competencies and the
contributing factors in acquiring these competencies. The
New Educational Review, 17(1), 276-294.
Hawkins, S. (2015). Beyond the digital divide: Issues of
access and economics. Canadian journal of information and
library science, 29(2), 171-189.
Lim, C. P. (2007). Effective integration of ICT in Singapore
schools: Pedagogical and policy implications. Educational
Technology Research and Development, 55(1), 83-116.
Magsaysay. G. S. (2020). Analysis on the acceptance of
edmodo as instructional tool using technology acceptance
model (TAM) amidst COVID-19 pandemic. Journal of
Agriculture and Technology Management, 23(2), 16-20.
Namazi, H. (2020). Information-based analysis of the
relation between human muscle reaction and walking
path. Technology and Health Care, 28(6), 675-684.
Palak, D., & Walls, R. T. (2016). Teachers’ beliefs and
technology practices: A mixed-methods approach. Journal of
Research on Technology in Education, 41(4), 417-441.
Pelgrum, X., Law. L. (2019). A Critical Review and Analysis:
What Role of ICT Plays in Improving Professional Teachers’
English Instruction?. Advances in Language and Literary
Studies, 10(2), 129-135.
Perry, J. L., & Danziger, J. N. (1980). The Adoptability of
Inno Va Tions: An Empirical Assessment of Computer
Applications in Local Governments. Administration &
61
Graduate Studies
Butuan City
Society, 11(4), 461-492.
Proenza, F. J.(2015). The impact of public access to
telecenters: Social appropriation of ICT by Chilean women.
Sang, G., Valcke, M., Van Braak, J., & Tondeur, J. (2010).
Student teachers’ thinking processes and ICT integration:
Predictors of prospective teaching behaviors with
educational technology. Computers & Education, 54(1), 103-
112.
Servon, L. J. (2008). Bridging the digital divide:
Technology, community and public policy. John Wiley & Sons.
Taplin, D. H., Clark, H., Collins, E., & Colby, D. C.
(2013). Theory of change. Technical papers: a series of
papers to support development of theories of change based
on practice in the field. Act Knowledge, New York, NY, USA.
Tagaytay, M., Panganiban, M., & Jayson, Y. (2017). Living
with the Digital Divide: Exploring Internet and Computer
Technology (Ict) Accessibility and Digital Inequality
Through the Experiences of Educators &
Students. International Journal of Education Research for
Higher Learning, 23(2), 1-1.
Tezci, E. (2011). Factors that influence pre-service
teachers’ ICT usage in education. European Journal of
Teacher Education, 34(4), 483-499.
World Bank. (2014). Implementation Completion and Results
Report (Credit 3986-CE) on a Credit in the amount of SDR29.2
million ($ 55 million equivalent) to the Democratic
Socialist Republic of Sri Lanka for a e-Sri Lanka Project.
http://documents.worldbank.org/curated/en/318231468335398659
/pdf/ICR9390P0817710Box385385B00OUO090.pdf
World Bank. (2015). ICR Review – E-Lanka Development
Project. Washington, DC:Independent Evaluation Group (Report
Number ICRR 14701).
http://documents.worldbank.org/curated/en/310241467986319986
62
Graduate Studies
Butuan City
/pdf/ICRR14701-P081771-
Box393183B-PUBLIC.pdf
Yuguchi, K. (2008). The digital divide problem: An economic
interpretation of the Japanese
experience. Telecommunications Policy, 32(5), 340-348.
63