UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: Safoora Outlet
17th November 2021

Root Cause Recommendation Finding Concerned

S.No # Area (To Be Filled Finding (Corrective Actions) Severity Department /
by Auditee) Custodian

1. Some Primary packaging material found kept All product, raw material, packaging material, semi- Improvement Area Incharge
uncovered in rack of main store finished, product contact surface equipment is Needed
supposed to be kept covered properly.
2. Freezer # 1 internal light fixture cover found missing Temporary maintenance works need to be super Improvement Maintenance
Main Store and furthermore Temperature monitoring device of finished on immediate basis and furthermore, all Needed
freezer # 1 found out of calibrated as it displays critical tools that variation may have an impact on food
temperature 30.2℃ whereas recommended quality and safety such as weighing scale,
temperature of freezer should be -18℃ in main thermometers etc. need to be calibrated and identified
store. in all operational areas.
1. Production table underside / base area found made Since wooden material is not recommended in food Improvement Maintenance &
Freezer’s up of wooden material just above to freezer #01 in operations as it creates opportunity with respect to Needed Kitchen Manager &
Section freezer section area pest harborage and other critical food safety concerns Operation Manager
(Outside area that may lead to severe cross contamination.
2. of Store, Sweet Freezer # 04, 01 internal light fixture cover found Administrative & Temporary maintenance works need Improvement Maintenance
department missing furthermore Temperature monitoring device to be super finished on immediate basis Needed
and variety of freezer # 01 found out of order in freezer section
3. department) Personal belonging such as gravy for workers All eating/ Drinking /Chewing/ Smoking activities need Improvement Branch Manager
personal use found kept in freezer #01 without any to be restricted to Designated area only. Needed
identification in freezer section area
1. Hand sanitizer dispenser found dirty from dispensing A prompt cleaning with proper surveillance to be Minor Area Incharge
side at entrance of cold store room carried out to avoid such circumstances.
2. Cold Room Under rack area found accumulated with dust and A prompt cleaning with proper surveillance to be Improvement Area Incharge &
dirt in cold room carried out to avoid such circumstances. Needed Branch Manager
3. Flaking paint evidences observed on wall side Adequate civil maintenance work needs to be carried Improvement Maintenance
structures of cold room. out to keep building infrastructure up to mark. Needed
1. Wall side fan fixture found dirty in sweet department A prompt cleaning with proper surveillance to be Improvement Maintenance &
Sweet carried out to avoid such circumstances. Needed Area Incharge
2. Department Under rack area found accumulated with dust, dirt A prompt cleaning with proper surveillance to be Improvement Area Incharge &
and debris in sweet dept. carried out to avoid such circumstances. Needed Branch Manager
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: Safoora Outlet
17th November 2021

Root Cause Recommendation Finding Concerned

S.No # Area (To Be Filled Finding (Corrective Actions) Severity Department /
by Auditee) Custodian

3. A plastic bottle containing “Water” being used for As per food safety protocols any effective disinfectant Improvement Branch Manager
cleaning of product contact surfaces whereas ISO solution preferably ISO Propyl Alcohol (IPA) should be Needed
Propyl Alcohol (IPA) solution should be used to used to disinfect any surface which comes in direct
Sweet disinfect product direct contact surfaces. contact with product.
4. Department Wooden handled sanitary utensils cleaning brush Since wooden material is not recommended in food Minor Procurement &
found at the entrance of sweet dept. operations as it creates opportunity with respect to Branch Manager
pest harborage and other critical food safety concerns
that may lead to severe cross contamination.
1. Foot operated waste bin found with out of order Adequate number of foot operated waste bins should Improvement Branch Manager
mechanism at the entrance of variety dept. be installed in all food operational and associate areas Needed
with proper / intended working mechanism.
2. Wooden handled utensil (knives) found kept in Since wooden material is not recommended in food Minor Procurement &
variety dept. operations as it creates opportunity with respect to Branch Manager
pest harborage and other critical food safety concerns
that may lead to severe cross contamination.
3. Flaking paint evidences observed from underside of Adequate civil maintenance work needs to be carried Major Area Incharge &
“Telephone stand” just above to make table in out to keep building infrastructure up to mark. Branch Manager
variety department.
4. Variety A dip sauce dispenser bottle containing ketchup All product, raw material, packaging material, semi- Improvement Procurement &
Department found dirty from dispensing side along with finished, product contact surface equipment’s are Needed Branch Manager
inadequate closing mechanism from dispensing supposed to be kept covered properly to avoid cross
side/nozzle. contamination.
5. Half used “Mayonnaise” pouch found kept on All perishable foods items should be kept stored in a Serious Area Incharge
ambient environment since it was mentioned on its temperature-controlled environment to inhibit
commercial packaging backside that “Refrigerate immediate / early deterioration of product or of
after opening”. prolong freshness.
6. Only date of receiving mentioned on egg crate Proper MRD including information such as date of Serious Area Incharge
without date of expiry found kept in variety dept. receiving, date of production and expiry date / limit
should be in place on all commodities to make assure
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: Safoora Outlet
17th November 2021

Root Cause Recommendation Finding Concerned

S.No # Area (To Be Filled Finding (Corrective Actions) Severity Department /
by Auditee) Custodian

operational functions such FIFO/FEFO & traceability

norms are carried out adequately
7. Production table underside / base area found made Since wooden material is not recommended in food Improvement Maintenance &
up of wooden material in variety dept. operations as it creates opportunity with respect to Needed Kitchen Manager &
pest harborage and other critical food safety concerns Operation Manager
Variety that may lead to severe cross contamination.
8. Department Wall side fan fixture found dirty in variety dept. A prompt cleaning g with proper surveillance to be Improvement Area Incharge &
carried out to avoid such circumstances Needed Maintenance
9. Some SS containers containing “Black Pepper, Salt, All product, raw material, packaging material, semi- Serious Branch Manager
EKA Powder” found with prominent gap of 4mm on finished, product contact surface equipment’s are
its cover / lid that has potential for product cross supposed to be kept covered properly to avoid cross
contamination in variety dept. contamination.
1. Production table underside / base area found made Since wooden material is not recommended in food Improvement Maintenance &
up of wooden material in packing dept. operations as it creates opportunity with respect to Needed Kitchen Manager &
pest harborage and other critical food safety concerns Operation Manager
that may lead to severe cross contamination.
2. Used hand gloves found on floor of packing GMP protocols to be strictly follow to avoid any Minor Area Incharge
department. mishappening related to food safety and product
quality.
3. Packing Wooden handled utensil (knives) found in packing Since wooden material is not recommended in food Minor Procurement &
Department dept. operations as it creates opportunity with respect to Branch Manager
pest harborage and other critical food safety concerns
that may lead to severe cross contamination
4. Packing department operation was closed whereas a Department representatives should follow “clear and Minor Area Incharge
used tong found in dirty condition on production clean as you go” approach to clean their department
table in packing dept. before their shifts end.
5. Wall side fan fixture found dirty in packing A prompt cleaning with proper surveillance to be Improvement Area Incharge &
department. carried out to avoid such circumstances Needed Maintenance
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: Safoora Outlet
17th November 2021

Root Cause Recommendation Finding Concerned

S.No # Area (To Be Filled Finding (Corrective Actions) Severity Department /
by Auditee) Custodian

1. Internal fan fixture cover found dirty and A prompt cleaning with proper surveillance to be Improvement Maintenance
temperature monitoring device missing on pizza visi carried out to avoid such circumstances furthermore Needed
cooler in pizza dept. Administrative & Temporary maintenance works need
to be super finished on immediate basis
2. A SS container containing Salt found with prominent All product, raw material, packaging material, semi- Serious Procurement &
gap of 4mm on its cover / lid that has potential for finished, product contact surface equipment’s are Branch Manager
product cross contamination in pizza dept. supposed to be kept covered properly to avoid cross
Pizza contamination.
3. Department Pedestrian fan found dirty in pizza department A prompt cleaning with proper surveillance to be Improvement Area Incharge &
carried out to avoid such circumstances Needed Maintenance
4. A plastic bottle containing “Water” being used for As per food safety protocols any effective disinfectant Minor Area Incharge
cleaning of product contact surfaces whereas ISO solution preferably ISO Propyl Alcohol (IPA) should be
Propyl Alcohol (IPA) solution should be used to used to disinfect any surface which comes in direct
disinfect product direct contact surfaces. contact with product.
5. A prominent hole of 5mm on rose ceiling structure Administrative & Temporary maintenance works need Improvement Maintenance
found in pizza dept. to be super finished on immediate basis Needed
1. Only date of receiving mentioned on egg crate Proper MRD including information such as date of Serious Area Incharge
without date of expiry found in variety dept. receiving, date of production and expiry date / limit
should be in place on all commodities to make assure
operational functions such FIFO/FEFO & traceability
norms are carried out adequately
2. Fry Wall side tiles fixtures found broken/Damaged in fry Adequate civil maintenance work needs to be carried Minor Maintenance
Department dept. out to keep building infrastructure up to mark.
3. Temperature probe attached with wire found Temporary / Preventive maintenance works need to be Major Maintenance &
immersed in product oil, since it should not come in super finished on immediate basis. Operation Manager
direct contact even it is made up of food grade call
material.
1. Toilet area found door opening just parallel to Frying Since toilets / Rest Rooms are supposed to be designed Major Operation Manager
Toilet Area Dept. has potential microbial cross contamination away from food operational areas in facilities with a & Top Management
occurrence possibilities in this area. buffer area to avoid any sort of direct or indirect cross Call
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: Safoora Outlet
17th November 2021

Root Cause Recommendation Finding Concerned

S.No # Area (To Be Filled Finding (Corrective Actions) Severity Department /
by Auditee) Custodian

contamination that may lead to direct breach of food

Toilet Area safety protocols and may cause multiple impacts on
food preparation, storage and distribution activities.
1. SKU product such as 20 packets of “Corn flakes mix” Operational deviations should be carried out with strict Improvement QA Manager
batch # K08CFUK found kept at point of sale without quality protocols to avoid such happening, furthermore Needed
nitrogen flashing/purging. a deep root cause analysis should be carried out to fix
the operational defects on immediate basis to inhibit
reoccurrence.
2. Main Outlet Roof ceiling fan fixtures found dirty in main outlet A prompt cleaning with proper surveillance to be Improvement Area Incharge &
carried out to avoid such circumstances Needed Maintenance
3. Sauces dispenser bottles found with inadequate All product, raw material, packaging material, semi- Serious Procurement &
closing mechanism in salad counter of main outlet. finished, product contact surface equipment’s are Branch Manager
supposed to be kept covered properly to avoid cross
contamination.
1. Potable water third party analysis for Heavy metals External testing of all critical ingredients including Serious Branch Manager
(Chemical Analysis) and Microbial analysis found potable water should be carried out at least annually to
missing at Outlet. make food safety & Quality culture alive to meet global
challenges related to food operations.
2. Calibration record found missing of temperature All critical tools that variation may have an impact on Improvement Branch Manager
monitoring devices and TDS meter. food quality and safety such as weighing scale, Needed
thermometers etc. need to be calibrated and identified
in all operational areas.
3. Documents COA of major ingredients such as flour, oil, sugar etc. COAs availability should be mandatory for each lot prior Improvement QA Manager
found missing. to material receiving and this action should be Needed
considered as a “Must Have Obligation” for all suppliers
during routine evaluation of supplier.
4. Facility Map along with rodent trap identification is A comprehensive facility map should be in place along Improvement IPM Service
not available at Facility. with all monitoring device’s location allocated in map Needed provider
to assure that IPM related jobs are executed affectively
to achieve and attain desired results.
 UNITED KING FOODS (PVT) LTD

Internal Audit / Inspection Findings against SFA Checklist

Date of Audit: Safoora Outlet
17th November 2021

Root Cause Recommendation Finding Concerned

S.No # Area (To Be Filled Finding (Corrective Actions) Severity Department /
by Auditee) Custodian

5. Primary packaging and associated food contact Product contact surface equipment and material’s food Improvement Procurement
materials such as Pizza supporter stands, Pizza box, grade certificate should be in place to assure that food Needed
Qulfi wrapper, Cake / Sweet boxes, Bread pouch food operations are safe and the product being produced via
Documents grade certificate found unavailable at Outlet. mechanism is safe for human consumption.
6. Housekeeping checklist record found incomplete as All documentations including records need to be Improvement Branch Manager
BOH is not filled on 15-Nov-2021 & 14-Nov-2021 and updated to synchronized the system and to avoid any Needed
FOH is not filled on 14 Nov-2021 & 15-Nov-2021. obstacles related to food operations execution.

Safoora Outlet
Audit Status of 17th November 2021
Finding Severity No. Of Findings Severity %
Major 3 6.82
Severe Serious 0 0.00
Serious 7 15.91
Improvement Needed 26 59.09
Minor 8 18.18
Total 44