Cerner Powerchart
Cerner Powerchart
Reference Guide
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The information in this document is subject to change without notice. This document may not be reproduced or
transmitted, either mechanically or electronically, for any purpose without the express written permission of Indiana
University Health.
Cerner Cerner PowerChart is an Electronic Medical Record (EMR) system. Its purpose is to
PowerChart provide electronic access for multiple users to enter and review patient information
at the same time.
Icon Legend The following icons will be used throughout the guide to visually assist you:
Item Description
The light bulb icon displays extra information that may be helpful to
learners.
The hammer icon is used on skill sheets for the “apply your skills”
sections. Instructor Supported, not instructor led.
Prepare to A new user will need to contact Data Security to begin this process.
Connect
Step Action
1. Submit a Research Access Request via email to
[email protected].
When approved for the new user, Data Security will
Create an IU Health NT ID and Password.
Create an Cerner Account Username and Password.
Email the new user the account information created.
2. Verify the version of Citrix receiver on the computer being used.
On a PC
a. Click the Start menu.
b. Click the Control Panel command.
c. Set the View by drop-down to Small icons (top, right corner of
Control Panel).
d. Select Programs and Features.
e. Find the Citrix Receiver.
f. Check for the version in the Version column.
The version must be 4.0.0 or at least 14.0.0
g. Close Control Panel.
Note: If the device being used has the incorrect version of Citrix
Receiver, Contact your local Help Desk.
On a MAC
a. Go to the Applications folder.
b. Right-click the Citrix Receiver application icon.
c. Select the Get info command.
The version will be displayed and must be version 11.9 or at
least 12.1 or above – you do not want 12.0
Note: If the device being used has the incorrect version of Citrix
Receiver, Contact your local Help Desk.
Connect to the Depending on the network connection of a workstation, there are 4 primary options
IU Health available for connecting to the IU Health network.
Network
Option 1 - IU Backbone – requires no MFA
Step Action
1.
2.
3.
Note: If a user encounters issues not covered in this process, please contact the IU
Health Help Desk at (317) 962-2828 or [email protected].
Access If accessing PowerChart from a device other than a PC, documentation is available
PowerChart on the following Web site: http://docs.iuhisclinicaleducation.org/files. Search
from a Device for the “Remote Access Update-Citrix Upgrade” Clinical IS Update document.
other than a PC
This document will aid in connecting to the correct Citrix Receiver for your device.
Devices included are: MACs and MAC laptops.
Option 2: If the workstation being used to access PowerChart is not on the IU Health System
Access computer network, PowerChart must be accessed using NSGate, a portal into the
PowerChart via network. There are several steps involved in using NSGate.
Remote
Connectivity Submit a Research Access Request
Send a Research Access Request to [email protected] (Data Security). In
response, Data Security will complete the following three (3) tasks:
Create both an IU Health NT ID and a Password.
Create both a Cerner Account Username and a Password.
Will send an email to the applicant containing the above mentioned
accounts/accesses.
Verify the Citrix Receiver Version on the User’s Computer
It is imperative that the correct Citrix Receiver version is on the computer being
used to access NSGate. It will not function otherwise.
Note: If the device you are using has the incorrect version of Citrix Receiver,
Contact your local Help Desk.
Verify the Citrix Receiver Version on a PC
Step Action
1. Click the Start button.
The Start menu displays.
2. Click the Control Panel command on the right side of the menu.
The Control Panel window displays.
3. Click the Programs link.
Message Center Message Center is where staff communicates with each other from within the
Tabs patients’ charts. Messages that are sent from one clinic staff to another, i.e. – from a
provider to an MA or from a nurse to a provider, become a part of the clinical notes
section of the patients’ charts. The Messages button can be accessed from anywhere
within PowerChart.
The Inbox Summary pane contains 3 tabs: Inbox, Proxies, and Pools.
Inbox Tab
The Inbox tab contains messages that are addressed to the user. It consists of 3
categories of messages: Inbox Items, Work Items, and Notifications.
Category Contents
Inbox Items General Messages, Orders, Results, and Documents folders
containing messages specifically sent to the user.
Work Items Reminders and Saved Documents folders containing items
for follow-up by the user.
Notifications Notify Receipts, Trash, and Sent Items folders.
Within each category are folders and sub-folders that display both pending and total
messages (i.e. – 2 unread messages out of 2 messages).
Click the plus sign (+) next to a category to expand and view additional folders
within the category.
Message Center The expansion button (plus sign), sub-folders, and item counts do not display when
Tabs there are no items present.
(continued)
Proxies Tab
The Proxies tab allows a user to access the Inbox of another user and perform any
activities for which authorization has been granted.
Pools Tab
The Pools tab allows multiple users who are members of the pool to have access to a
shared mailbox. All pool members can view all items in the mailbox. An item in the
mailbox is considered complete when any one of the pool members processes and
deletes the item.
Note: Refer to your standard of practice before making changes in Message Center.
Set the Message Check with your supervisor before changing the Message Type Preference. The
Type need to change or not change this preference will depend on your role and location.
Preference
The Message Type Preference determines in which folder a newly created message
is stored in the Clinical Notes section of the patient’s chart.
Step Action
1. Be sure the Message Center is open.
a. If not, click on the Messages toolbar button.
7. Click OK.
8. Click in the To field.
9. Type <staff member name>.
10. Enter a concise, specific message title in the Subject field.
Note: It is recommended to change the subject so that it reflects the
specific nature of the message. This becomes the title of the message
in the recipient’s Inbox.
Create a Phone It is best to associate a new message with the most recent encounter for the clinic
Encounter location. When no previous encounter for the clinic exists, a phone message
encounter needs to be created.
Note: Appropriate routing of electronic prescriptions, outside order requisitions, and
order tasks are all dependent on the clinic location associated with the encounter. If
misrouted, orders and tasks may be missed and result in patient care delays.
Step Action
1. Click the Communicate button.
The New Message window displays.
2. Enter the last name of the patient in the Patient field.
3. Click the Search button (binoculars).
4. Conduct a thorough search.
5. Select the correct patient in the top results pane.
6. Do NOT select an encounter (bottom, right pane).
7. Click the Add Encounter button, in the bottom,
right corner of the Patient Search box:
8. Enter location search criteria in the Facility Name field.
9. Click the Search (ellipsis) button.
10. Select the correct Organization from the search list.
11. Click the OK button.
The Phone Message Encounter conversation opens.
12. Right-click on a blank grey area of the conversation.
13. Select the Highlight Required Fields command.
Required fields are now highlighted in yellow.
14. Complete all required and any other relevant fields.
15. Click the OK button.
The New Message window is re-displayed.
16. Complete and send message.
See the “Send a New Message from the Inbox” section on the
previous page.
Message Center A pool allows groups dedicated to particular tasks to share an inbox and provides
Pools one message center address to direct messages for a specific purpose or set of
purposes, regardless of which workers eventually handle those messages.
Send a Message The following is an example of how to send a message to a Refill Pool.
to a Pool
Step Action
1. Click the Communicate button.
A new blank message opens.
2. Click the binoculars to the right of the Patient field.
3. Conduct a Patient Search.
4. Select the correct patient (top pane, right).
5. Select the most recent encounter for your location (bottom pane,
right).
6. Click OK.
The patient’s name displays in the Patient field.
7. Click the binoculars to the right of the To field.
The Address Book displays.
8. Click the Pool option button.
9. Enter the Pool name in the search field
Example: Scheduling Pool – the actual name of the pool must match
whatever is entered in the search field to display in the results field.
10. Highlight the correct pool name.
11. Click the Add button.
12. Click OK.
The pool name displays in the To field.
13. Enter a concise, specific message title in the Subject field.
14. Enter a message in the body of the Message field.
15. Click the Send button.
View Pool Pool functionality allows users to share responsibility for managing results,
Messages documents, and messages for one clinic, department or unit.
Step Action
1. Click the Pools tab.
2. Click the drop-down arrow in the Pool field.
A list of assigned pools displays.
Step Action
1. Locate the message regarding Patient 3.
2. Right-click on the message.
3. Click on the Assign Item command.
Introduction to Granting proxy to another user’s Inbox allows that user to have access to the folders
Inbox Proxy and functions (i.e. – signing, refusing, and forwarding messages/results) that have
been granted within the limitations of their scope of practice. (i.e. A nurse cannot
cosign orders on behalf of a physician).
The proxy Inbox has the same look and feel as one’s own Inbox; however, all
actions taken are on behalf of the individual for whom one is acting as proxy.
Important When signing an inbox item as a proxy, the signature states the user is signing
Notices about on behalf of the individual’s inbox. If an item is reviewed but needs to be left
Using Proxy for the original user to review as well, close the notification or move to the next
message without deleting.
Any activities performed as a proxy are electronically recorded.
Important: The last user being added must remain in the User text
field and NOT moved to the Additional Users list box.
6. Continue to add
Optional additional users, if
Step needed.
7. Enter the appropriate
date and time in the
Begin Date field.
8. Enter the appropriate
date and time in the
End Date field.
9. Click the Grant All button.
View Proxies Once proxy authorization is granted, a user can view the proxy privileges.
Received from
Others Step Action
1. Click on the Proxies tab in the Inbox Summary pane.
2. Click the Manage button.
The Setup window displays the Given pane.
3. Click the Received tab in the bottom, left corner.
Update Proxy The end user can change proxy authorization details.
Authorization
Step Action
1. Click on the Proxies tab in the Inbox Summary pane.
2. Click the Manage button.
The Setup window displays.
3. Remove an authorization or proxy:
To: Then…
Remove an authorization a. Highlight a user’s name.
from a proxy… b. Click the Details
button.
c. Highlight the authorization in the
Granted Items pane.
d. Click the Revoke
button.
Remove all authorizations a. Highlight the user's name.
from a proxy… b. Click the Details button.
c. Click the Revoke All button.
Remove the proxy a. Highlight the user's name.
completely… b. Click the Remove button.
Schedule Viewer allows users to easily customize the display, such as time
intervals and displayed columns.
It can also serve as a list of patients to be seen the current day. In addition, patients’
charts can be opened directly from the Schedule Viewer.
Scheduling Basic demographic patient data can be also be viewed by hovering over the
Viewer patient’s name in the Schedule Viewer.
(continued)
Once the rooming process has been completed, select the room number from the Pt:
Location drop-down, which notifies the physician that the patient has been roomed
and is ready to be seen.
Access Scheduling reports can be viewed and printed from the Schedule Viewer.
Scheduling
Reports from Step Action
Schedule
Viewer 1. Right-click anywhere in the Schedule Viewer.
4. Click OK.
The selected resource’s schedule displays.
Check-in A patient may be checked-in in Schedule Viewer, if they are not checked-in by the
Patient from front desk.
Schedule
Viewer Step Action
1. Right-click on the patient’s appointment.
2. Click on the Check In command.
The Check In dialog box displays.
3. Click the OK button.
The appointment turns to a green color in the Schedule Viewer.
Open a Patient Patient charts can be opened from the Schedule Viewer.
Chart from
Schedule Note: By selecting your patient from the Schedule Viewer, you can ensure you are selecting
Viewer the correct encounter. Once the patient turns green, it means they are checked in and ready
for documentation.
Step Action
1. Double-click on Patient’s appointment.
Create a Patient lists can be created in order to make tracking patients a much easier task.
Location
Patient List Step Action
1. Click the Patient List button.
A list of active patient lists tabs displays.
2. Click the List Maintenance icon on the Patient List toolbar.
The Modify Patient Lists window displays.
3. Click the New button in the lower right-hand corner.
4. Select a Patient List Type (i.e. – Location).
5. Click Next.
6. Click the (plus sign) to the left of the Location folder on the right.
A list of all Indiana University Health facilities display.
7. Click the (plus sign) to the left of the facility group.
A list of all locations within the chosen facility display.
8. Click the plus sign next to the facility name to expand the folder.
9. Select the location name or clinic by clicking in the checkbox.
Create a Custom patient lists can be created in order to track specific patients, independent
Custom Patient of location, encounter, etc. Each patient must be added to and removed from a
List custom list individually.
Step Action
1. Click on the Patient List button on the View toolbar.
The Patient List Type dialog box displays (see screen shot on next
page).
Remove a Each patient will remain, indefinitely on a custom list until thare are manually
Patient to a removed from the list.
Custom List
Step Action
1. Right-click on a patient’s record.
2. Select the Remove command.
The patient record falls off the custom list.
Click the
Provider option
button.
Click the
Search button
(binoculars).
3. Click Yes.
4. Click OK to close the Modify Patient List window.
Overview Chart Search is a search engine within Cerner that allows users to search for
patient data within a patient's medical record. It will provide near instantaneous
search for words, phrases, and clinical concepts found in the patient medical record.
It can intelligently match and rank documents so that the most important and useful
documents will move to the top of the result list, reducing the time it takes to locate
key pieces of clinical data.
Information Chart Search offers users the ability to search for the following types of
Searching information:
Text Documents (not
including scanned
documents)
o Clinical Notes
o Diagnostic Reports
o Pathology Reports
o Radiology Reports
Discrete Data
Measurements, such as:
o Vital Signs
o Body Measurements
o Labs
2. Enter a word or
phrase in the
Search field.
Note: Chart
Search
automatically
offers helpful
words and
phrases when the
user begins
typing; this is
referred to as
Search Assist.
Results
displayed above
the line search
for concepts.
The quotation marks around a word designate a word search.
Filter Results Patient Chart Search returns a prioritized list of results that contain the word or
concept searched for. At this point, the user can choose how view the results by
using the filtering option located on the left of the screen. Search results can be
filtered by:
Documents – displays both text documents and discrete measurements
beginning with the most recent.
Results – displays only discrete measurements such as labs and vital signs
beginning the most recent.
Displayed results can also be sorted by a timeframe (i.e. – Past 24 hours) or by
relevance.
Click the black arrow next to the header to collapse or expand the section.
Click the Filter this search arrow to display additional
filtering options for the current search. These options
include:
All document types
All authors
All locations
All drug classes
All drugs
View Patient The prioritized list of results includes an excerpt from the document and additional
Chart Search details, such as the number of years since the original document was created, the
Results date/time of the original document, and the location where the original document
was created.
To view a specific result, follow these steps:
Step Action
1. Click on the title of the document.
Note: This view shows unformatted text that was extracted from the
original document in the patient’s medical record so it may not
display exactly as the original.
Feedback The Give Feedback link allows users to give feedback in context to a search just
Options performed.
The feedback is routed to the engineering team. If you do not see a result displayed
that you expected, click the Give Feedback link. The Semantic Search Feedback
window displays. Enter your feedback and click the Submit Feedback button.
Once submitted, the engineering team will consider this for future build.
Disclaimers Cerner has continued efforts to improve and enhance Chart Search features. At
this time, Chart Search does not include:
Orders
Problems
Procedure
Allergies
However, documents often contain everything so much of this data is still available
in a search. However, it displays as it is documented, not as it recorded in the
patient’s chart.
Lab panels (i.e. – CBC, BMP) are not searchable. Only individual results are
searchable. For a comprehensive look at lab panels, refer to the Results Review
band in the patient’s chart.
Again, when you come across things that you expect to see but don’t, use the Give
Feedback link to let engineering know.
Key Features Chart Search uses the following key features to quickly perform searches:
Word Search – allows users to find information based on the presence of a
specific word. Words can be clinical or non-clinical.
Concept search - allows users to find information based on the clinical concepts
that occur in the record. Mapping is based on SNOMED nomenclature. It
searches for concepts in the document body and title, including symptoms,
diseases, medications and common procedures.
o For example, a concept search for rash will return any results associated
with the term and find documents containing the medical term "skin
eruption".
Smart ranking - brings the most relevant search matches to the top of the list of
search results.
Orders Section
Section Explanation
Tabs Orders – Screen from which you enter orders in PowerChart.
Medication List – List of medications and continuous infusions
ordered for this patient.
Document In Plan – Where nurses evaluate the patient goals.
View The View Pane on the left displays a list of PowerPlans and Order
Pane Categories. The categories with orders have a checkbox next to them
and correspond to the headings in the Orders Profile on the right.
When there are orders present in a category, its checkbox is checked.
Click an order category to go directly to that section. If a patient has
a large number of orders, you may want to hide order categories from
view that don’t pertain to you or your department. Deselect the
checkmark to the left of the order category. This does not remove
the orders from the category, but only temporarily hides them.
Order The Order Profile on the right side of the screen displays the patient’s
Profile existing orders, the status of the order and some detail information.
Communication These following Communication Types are available to those placing orders and
Types are an indication of the origination of an order:
1. Written: Orders written on paper order sheets (i.e. Downtime orders). This is
also the communication type that is associated with orders entered directly by
the provider via CPOE.
2. RVVO: Repeat Verify Verbal Order. These orders will automatically route to
the provider for co-signature. The dictation number should always be used for
verbal orders to ensure they are routed to the correct provider. Verbal orders
should only be used in urgent/emergent situations, as was the process prior to
CPOE.
3. RVTO: Repeat Verify Telephone Order. These orders will automatically
route to the provider for co-signature. The dictation number should always be
used for telephone orders to ensure they are routed to the correct provider.
The provider should stay on the phone as you enter the verbal telephone order
into Cerner in order to address any alerts which may display during the order
entry process.
Note: Order Communication Types “4” and “5,” below, refer to IU Health
clinical policies.
4. Protocol Sign Req’d: Used when approved protocol orders require the
provider’s co-signature (medications, IV Fluids, labs, and/or tests,
including radiology orders), e.g., Skin and Wound Care Protocol, if
medication(s) are added.
5. Protocol: Orders that have been approved and do NOT contain medications,
IV Fluids, labs, and/or tests, e.g., Skin and Wound Care Protocol, if no
medications are included. These do NOT route to the provider for co-
signature.
6. CPOE Initiate: Used when the nurse initiates a PowerPlan from a planned
state. Because the provider signed these orders when placing them in a
planned state, they do NOT route to the provider for co-signature. If there
is a question, or if the nurse encounters warnings when initiating the orders,
the nurse should validate with the provider which orders are appropriate.
7. Unit Routine: Used to cancel/reorder existing orders to reschedule them to
meet unit routines. Also used to discontinue phases of Multiphase
PowerPlans. These do NOT route to the provider for co-signature.
10. Uncheck the Leave Med History Incomplete – Finish Later box.
Unchecking this box will trigger the Status icon for Meds History (as
viewed from the Medication List and Orders page) to update from a
blue circle with an exclamation point to a green checkmark. This is
the only visual indicator to the provider that the med list is updated
and ready for reconciliation.
List a Study An example of a medication by history could be a study drug. A drug that a patient
Drug in Cerner is taking, but has not be prescribed within the electronic medical record. Having it
documented provides transparency for other clinicians involved in the patient’s
care.
Step Action
1. Open a patient’s chart in PowerChart.
Click the Medication List band.
Modify Modifying medications allows clinicians to modify historical medications that have
Historical been entered into the system instead of having to Cancel/DC the medication and
Medications begin the process again. Modify allows you to correct a historical medication entry
or add details to the medication.
Step Action
1. Click the Document Medication by Hx button.
Cancel / Complete: Acute medications (antibiotics, prednisone tapers, etc.) that were
Discontinue an prescribed for a short duration, and have exceeded the end date. Complete
Historical should also be used to remove duplicate historical medications
Medication
Cancel/DC: Prescriptions that the patient states they are no longer taking
because a provider told them to stop taking.
DOCUMENT COMPLIANCE: Not Taking: Prescriptions that the patient is
not taking, for any reason other than specific instruction from a provider.
Step Action
1. Click the Document Medication by Hx button.
Complete a Use Complete for medications that are supposed to be taken for a finite amount of
Medication time (i.e. antibiotics).
Step Action
1. Right-click the antibiotic on the medication list.
2. Select Complete from the menu.
Add/Modify Compliance can also be added or modified per the Add/Modify Compliance option.
Compliance
Step Action
1. Click the Document Medication by Hx button.
2. Right-click on the medication to be modified.
3. Select Add/Modify Compliance.
The Compliance tab displays below.
4. Make the necessary additions or changes.
5. Type a comment regarding the modification in the Comment box.
Note: The Comment field is a required field if you choose the status Still
Taking, not as prescribed. Users cannot sign the modification until this
field is completed.
AMB Summary The Ambulatory Summary tab provides a snapshot summary of the patient’s record.
Tab It allows clinicians to take action, such as add orders, problems, diagnoses and
medical histories directly from this view.
The Ambulatory Summary tab is divided into 3 columns. Each column contains
components to access and document patient data. User-based customization is
available allowing the user to rearrange components on the page and to define the
default expand/collapse behavior for each component.
Each component header (i.e. – Vitals and Measurements) is a hyperlink that
launches the user to the appropriate section in the patient chart. The user can hover
over any of the headers to see, in a tooltip, where clicking on that header will take
them in the patient’s chart.
Vitals and Measurements takes the user to RESULTS REVIEW.
Problems and The Problems and Diagnoses component is an enhanced version of the Problems
Diagnoses and Diagnoses band and displays the following three categories:
Component
Diagnosis This Visit – the problem being addressed at the current visit (i.e.
– pain)
Active Problems - the patient’s active problem list (i.e. chronic conditions
such as diabetes)
Resolved Problems - the patient’s Past Medical History (i.e. – a kidney
stone)
Note: Diagnosis is to be entered by the Provider.
To display the Problems and Diagnoses section In Ambulatory Viewpoint:
Step Action
1. Click the Expand arrow on the right side of the band.
Medication List The Medication List component displays the patient’s current medications. It
Component allows users to Renew, Cancel/DC, and Complete prescriptions from the
Ambulatory Summary view.
Note: The Medication List component is only for renewing, canceling, or
completing medications. Reminder: This training addresses multiple functions in
Cerner PowerChart. It is important that you only perform actions that align with
your current job description.
Review Medications
Chart Search Chart Search functionality displays at the top of the Ambulatory Summary view.
Functionality It functions the same way as using the Chart Search band in the Table of Contents.
Note: It only displays discrete results and terms.
Type your search term in the Search field. Matching items display as you type.
AMB Custom The Ambulatory Custom tab allows users to customize the following components:
Tab
Allergies
Patient Information
Pregnancy History
Procedure History.
Future Orders Future lab order functionality enables providers and support staff to enter
Tab departmental lab orders with a future date or timeframe for activation at a future
office visit or IU Health Outreach Lab.
After future orders have been placed, the future orders tab is where these orders are
shown, activated, or cancelled/DC’d.
Open the The Results Review section contains data that is populated from multiple sections
Results Review of the patient’s chart.
Section
Step Action
1. Open the patient’s chart.
2. Click the Results Review band.
The Results Review section displays with the Lab Results tab open.
Available Results can come from charted data, completed forms, even feeds from other
Results to View systems. The following are examples of information that can be found in Results
Review:
Vital Signs
Admission History Flowsheet
Perioperative Flowsheet
Anesthesia Flowsheet
Note: To view the most up-to-the-minute information, click the
Refresh button frequently.
Use Results Each tab acts as a filter and displays only that specific type of clinical result – i.e.,
Review Tabs the Lab Results tab only displays lab results.
(Filters)
Step Action
1. Click the Flowsheet
field drop-down
arrow.
2. Select a specialty
filter.
Level Filters Level filters allow the to reduce the results to those for a particular discipline.
Step Action
1. Click the Level field drop-down arrow.
2. Select a specialty filter.
The results are reduced to those returned for that specialty.
Display Options Results can be displayed in a Table, Group, or List format, based upon a user’s
preference. The default view is Table, which displays a separate column for the set
of results from each lab draw.
Step Action
1. Click the Group option button.
The lab results display in a Group format with the set of results from
each lab draw grouped together.
2. Click the List option button.
The lab results display in a List format, displaying all labe results in a
vertical column, the most recent at the top.
3. Click the Table option button.
The lab results display in the default Table format.
Expand Search On the Results Review band, the Clinical Range Information Bar defaults to the
Criteria on the last 100 results (every piece of data, such as pulse, counts as a result). Therefore,
Information all results may not be displayed, depending on how numerous a patient’s results are.
Bar The Search Criteria, as displayed on the Clinical Range Information Bar, can be
modified to look as far back as needed.
When setting search criteria, four (4) types are available:
1. Clinical Range
2. Posting Range
3. Result Count
4. Admission Date to Current Date
Step Action
1. Right-click on the Clinical Range Information Bar.
Step Action
1. Click on the left and right arrows to shorten and expand the displayed
type of search criteria.
Use the The Navigator provides quick access to the categories of available results. Check or
Navigator uncheck the boxes to the left of each category to hide or view the category.
Step Action
1. Click a category near the bottom of the Navigator.
The results pane to the right, scrolls to the section clicked.
2. Click the category check box to the left of the same category.
The results category is hidden.
3. Click the same category check box a second time.
The results category is re-displayed.
4. Click the the category at the top of the Navigator pane.
The results pane to the right, scrolls to the top category.
The Results Displays the results based on the tab, flowsheet and category selected.
Pane
View Result More detail for any result can be viewed, including the result history and action list.
Details
Step Action
1. Right-click on a result.
2. Select the View Details command.
Print Results Results may be printed from any of the Results Review flowsheets, utilizing either
of the following two (2) options:
Print an entire flowsheet
Print a selected section of a flowsheet
Print an Entire Flowsheet
Step Action
1. Select the tab with the results to print.
2. Click the Print button at the top, right of the Results Review window.
3. Verify the appropriate printer.
4. Click the OK button.
Step Action
1. Select the tab with the results to print.
2. Select the specific results, using one of these methods:
a. Click and Drag
b. Ctrl + Click
c. Click + Shift + Click
3. Click the Print button at the top, right of the Results Review window.
4. Verify the appropriate printer.
5. Click the OK button.
Graph Results Numeric results may be displayed as a graph to quickly identify trends. These
graphed results may also be printed.
Step Action
1. Select the tab with the results to be graphed.
2. Select the checkboxes to the left of any results to be graphed.
Multiple checkboxes may be selected for one graph.
3. Click the Graph icon in the top, left of the Results Review
window.
The Flowsheet Graph displays the selected result(s) in graph format.
4. Optional Step 4 for Multiple Results Charted
Click the Combine button.
Multiple results are displayed on one grid, rather than two or more.
5. Optional Step 5 for Multiple Results Charted
Click the Split button.
Multiple results are split into individual graphs.
6. Click the Close button.
Part Function
Displays tests, procedures, and immunizations recommended for
the patient starting from the current date to 10 years into the
future. From this section, the user can satisfy a Pending
Pending Expectation by clicking on the appropriate Satisfier.
Expectations Note: The display default is set to Show satisfiers and to sort by
Status.
Health Reference text is available for Health Maintenance schedules. Reference text is
Maintenance accessed by highlighting and right-clicking on a schedule.
Reference Text
Step Action
1. Click on the appropriate schedule (i.e. – Tetanus) to highlight it.
2. Right-click the highlighted schedule.
3. Select View Expectation Reference Text from the menu displayed.
Overview Clinical Notes are used for reviewing scanned documents and Progress Notes.
Documents currently stored in Clinical Notes for viewing include:
Registration Documents
Consent Forms
Progress Notes
Part Function
Clinical Notes Allows users to Add, Modify, or In Error a
Toolbar Clinical Note.
Search Criteria Allows the user to select a different time frame for
Bar which to view documents/notes.
Navigation Provides a view of documents/notes contained
Pane within folders for a patient encounter.
Results Pane Displays a selected document/note.
Sort Options Clinical Notes are stored in folders displayed in the Navigator Pane. Users can sort
available documents by using the sort options in the bottom left-hand corner of the
screen (see figure above, letter “e”).
The options include:
By type
By status
By date
Performed by
Change Search Search criteria filters can be changed if a document/note needing to be viewed is not
Criteria displaying in the Navigator Pane.
Step Action
1. Right-click the blue Search Criteria Bar.
2. Click Change Search Criteria.
The note displays in the Results Pane to the right (letter “d” - ,
diagram in Clinical Notes, Overview, above).
Set Document It is most often beneficial to set a specific type of document as the default clinical
Type note. The type of note selected, when creating a new clinical note, determines in
Preference which folder the new note is stored in the Clinical Notes page on the patient’s chart.
In the following example, the guide illustrates how to set Research/Clinical Trial
Records as the default document type.
Step Action
1. Open a patient’s chart.
2. Click on the Clinical Notes band.
The Clinical Notes page displays, to the right.
3. Click on the Documents menu at the top of the window.
4. Click on the Options command.
The Clinical Note Options dialog box displays.
5. Scroll to locate the Research/Clinical Trial Records option in the All
Available Document Types list (screen shot, next step, next page).
Add a Clinical Clinical Notes can be used for documenting letters to patients or for notes that are
Note not facilitated by a form, procedure, or other notes.
Note: Be sure to select the correct document type. The document type selected
determines where the note is saved and stored.
Step Action
1. Click the Add icon located in the Clinical Notes toolbar.
The Add Document window displays.
2. Designate the note Type to be used:
a. Accept Default Document Type (see above section).
i. .Skip to step 3.
b. Select a different
Type:
i. Click the drop-
down arrow in
the Type field.
ii. Select the
appropriate note
type from the list
displayed.
3. Verify the author’s name is the person who is signed into
PowerChart.
4. Change the author’s name, if needed.
Optional Search for and select the appropriate physician’s name if the scanned
5. document needs to route to the provider’s Inbox to be reviewed and
signed.
6. Enter definitive, succint subject for the note in the Subject field.
7. Type the note detail in the white free text area.
8. Click Sign.
The View New Document window displays.
Optional Select the checkbox next to “Remember my selection and do not
9. display this message again”
to automate that all new notes display upon signing.
10. Click Yes.
The new note displays in the Result Pane, to the right.
Request Review Any clinical note can be forwarded to other clinicians for review and signature. For
of Treating example, upon completion of a clinical research enrollment a note can be forwarded
Provider to the treating physician to inform them of the patient’s enrollment and to the
principal investigator for study oversight.
Step Action
1. Start a new clinical note.
2. Enter a definitive, concise Subject.
4. Click the Search button (small blue magnifying glass) in the Provider
column.
The Provider Selection dialog box displays.
5. Search for the Reviewer.
The Provider Selection dialog box displays.
6. Select the reviewer.
7. Click the OK button.
The Provider Selection dialog box closes.
8. Click the Search button a second time.
9. Search for the Provider.
10. Select the provider to sign the note.
11. Click the OK button.
The Provider Selection dialog box closes.
12. Click the OK button.
The searched for reviewer and provider’s names display next to the
Associated Providers label (see screen shot, next page).
Create Auto Auto Text is a time-saving feature. It allows the user to set up key words or phrases
Text that can easily be accessed to quickly populate a note being created.
Step Action
1. Add a new Clinical Note.
2. Type the text to be saved as Auto Text in the body of the note.
3. Highlight the entered text.
4. Right-click the highlighted text.
5. Select Save as Auto Text from the menu.
The Manage Auto Text window displays with the typed text under
Details in the Abbreviation replaced by field.
6. Type a name for the auto text beginning with a period. (i.e. – .results)
in the Abbreviation field.
Insert Auto Once Auto Text has been created, it can easily be accessed and inserted for quicker
Text documentation of Clinical Notes, PowerNotes, and Messages.
Step Action
1. Place the cursor in the location to insert the Auto Text.
2. Type a period, (“.”).
The Auto Text abbreviation list displays.
Note: Users can also right-click and select Insert Auto Text.
Modify a Once a Clinical Note has been created, it can be modified to add additional
Clinical Note information.
Step Action
1. Open the Clinical Note to be modified.
2. Right-click on the note text.
3. Select Modify.
4. Enter the additional note below the “Insert Addendum Here”
instructions.
Mark a Clinical Clinical notes entered in error (i.e. – on the wrong patient) can be uncharted.
Note In Error
Step Action
1. Open the Clinical Note to be uncharted.
2. Right-click on the body of the note.
3. Select In Error.
Scan Paper documents obtained during the clinic visit or documents received from non-
Documents into IU Health facilities may be scanned into PowerChart from the Clinical Notes band.
Clinical Notes At the end of this process the user will be given the option to forward this note to
another for review.
Step Action
1. Click the Scan icon in the Clinical Notes toolbar.
The Add Document window displays.
2. Click the drop-down arrow in the Type field.
A list of note types displays.
3. Select the appropriate note type (i.e. – Outside Pathology).
4. Verify the author’s name is the person who is signed into PowerChart.
Note: Select the appropriate physician’s name if the scanned
document needs to be signed by a provider.
5. Enter the original date of the document being scanned in the Date
field.
Note: The date may be outside the parameters of the selected
encounter’s date of service. A future date cannot be selected.
11. Make the decision to view or not to view the scanned document.
Click Yes to “View the newly created document now”.
Click No to close the window.
Options for When viewing scanned documents, use the document control options at the bottom
Viewing of the screen to move from page to page, zoom in and out, or rotate the document
Scanned as necessary.
Documents
Overview The Histories band is a single area to document and review the following patient
historical data:
Pregnancy
Past Medical
Procedure
Family
Social History
Note: Information entered in the Histories section of the chart can be auto-
populated in a PowerNote when selected. See the PowerNote section of this guide
for specific instructions.
Introduction MAR stands for Medication Administration Record and is considered the “source of
truth” for all medications. Sometimes the MAR is referred to as the “eMAR,” the
electronic Medication Administration Record.
Step Action
1. Notice that the MAR defaults to the Time View.
The eMAR is a 24-hour medication view. It defaults to the Time View
in the navigation pane on the left. This provides time-based columns
to view medications for a patient.
2. Click the Route View button, at the bottom of the navigation pane.
View changes to reflect Route View.
3. Click the Therapeutic Class View button.
View changes to reflect Therapeutic Class View. Can view Beta
Blockers from this view.
4. Click the Plan View button.
This will display meds within each plan.
5. Click back on the Time View button.
eMAR Page The first column lists the Medication Orders. Under each medication are the
Details details of the order for that administration. If you see an ellipsis (3 dots) at the end
of the details that means there are more details to be seen. You can hover over the
details section to see all details.
Since the MAR is a 24-hour medication sheet, task boxes are seen for whenever a
dose is due. For example, the Cefazolin is ordered Q8H, so there is a task box for
0600, 1400, etc.
If a task box is red it means the medication is overdue. A medication is
considered late if it is 61 minutes past due. Blue task boxes are current or future
doses.
Scheduled medications have a blue background and tasks remain in the time
column for when they are due, until they are actually charted against. After being
charted, they move to a column for the time they were actually administered.
eMAR Page Unscheduled, PRN, and Continuous Infusions are not timed, so those task boxes
Details float along the current time column – which is the yellow column. When a
(continued) Scheduled Medication is charted, the task box disappears and an administration
result appears. For Unscheduled, PRN, and Continuous Infusions the task box does
not disappear, but the words “Last given” and the date and time it was given
appears.
Continuous Infusions are displayed on a blue background, just like Scheduled
Medications.
PRN medications are displayed on a green background. Users can either scroll to
the PRN meds in the Medication
List or click the green PRN
button in the navigation pane.
Note: The Task Box for a PRN
remains, allowing for more
doses, as appropriate.
Discontinued medications
display with a gray background.
This is where information on
previously ordered medications
that have been discontinued is listed. And don’t forget that one-time orders are
discontinued as soon as they are given so they appear in the gray area, as well.
Unscheduled medications display with an orange background.
STAT Medication Orders
If the provider orders a medication order with a priority of STAT, the medication
task box is red with “STAT” displayed in the task box. STAT orders are always
ONCE orders. If there is a continued need for the medication, a separate order
must be entered.
Overview The Pregnancy Summary band provides a quick overview of information relevant to
pregnancy. It captures and displays data from the diagnosis of pregnancy through
the postpartum period for the patient’s current and previous pregnancies.
IMPORTANT: Users will only be able to see the start and end date of the
pregnancy. The onset date is the beginning of their pregnancy starting at their last
menstrual period (LMP) and ending two weeks post-delivery. Anything that
happens with the patient during the 9 months they are pregnant will show up on
the Pregnancy Summary. Anything before the onset date does not show up on the
Pregnancy Summary.
Navigate the All sections on the Pregnancy Summary screen link to other tabs. Hover the mouse
Pregnancy over the section titles to view the tabs they link to when clicked.
Summary
Section Section Description
Pregnancy Current Pregnancy tab: Displays current pregnancy
Overview information, such as EDD, EGA, Gravida/Para, as well as
and Contact age, race, and body measurements. Allows the user to cancel,
Info close and modify the pregnancy from the Update Pregnancy
drop- down box.
Contact Info tab: Displays the patient’s address, emergency
contact, and primary physician information.
Ambulatory The Ambulatory Flowsheet section displays data (i.e. –
Flowsheet Weeks Gestation, Fundal Height) that is specific to the
Ambulatory clinic’s workflow.
Inpatient The physician customizes date points the physician wants to
Flowsheet see. The Inpatient Flowsheet link launches to the Task View
section on the I/O / I-Flowsheet band.
Results An interactive timeline that displays data by trimester. Color
Timeline bars display when there is activity related to patient Visits,
Labs, and Ultrasounds. Results Timeline is hyperlinked to
Results Review.
EDD Displays the initial and final EDD/EGA. Also allows the user
Maintenance to add an EDD/EGA by LMP from here.
Fetal Launches to historical strips.
Monitoring
Genetic Displays the patient’s genetic history. This information is
Screening collected from the mother’s family history. The link launches
history controls.
Home Displays home medications that have been documented on the
Medications patient. The Home Medications link launches to the
Medication List band to document new or update current
home medications.
Medications Displays scheduled, continuous and PRN medications that
have been ordered for the patient. It also displays
administered, suspended, and discontinued medications. The
Medications link launches to the MAR band.
Access a These instructions are for a Hospital facility Charge Form and not all clinics will
Charge Form utilize Cerner to input charges.
Step Action
1. Click the Ad Hoc toolbar button.
A screen displays asking for Charge Details.
2. Click the Ambulatory folder.
Available Charge Forms display.
3. Click the check box for the correct charge form.
4. Click OK.
Note: Rev Cycle will provide detailed training on entering charges.
Access the The Tracking Shell provides a high-level overview of current patients. The view on
Tracking Shell the Tracking Shell will be dependent on the location of the Cerner user, whether
they are using an IU or IUH computer.
Step Action
1. Click the Tracking Shell button on the View toolbar.
The Tracking Shell displays. The view is location specific and will
not include all the locations displayed here.
Use the Filter to It is possible to select just one (1) unit and to add a second unit.
View One or
Two Units Step Action
1. Click the Filter drop-down arrow.
2. Select the unit to view.
The view is changed to reflect the new location.
Note: The number of patients and the average LOS (Length of Stay)
is displayed next to the Filter drop-down window.
3. Click the Filter drop-down arrow at second time.
4. Select the second unit.
The patients on the second unit are added to the list and display at the
bottom of the window.
Sort by Column The Tracking Shell can be sorted by any column header displayed.
Step Action
1. Click any header in the Tracking Shell window.
The Tracking Shell is sorted by that column.
2. Click a second header in the Tracking Shell window.
The Tracking Shell is now sorted by that second column.
Hovering The information that displays will vary based on the column and icon being hovered
Capabilities over with the mouse pointer.
For example, some event icons will display the:
Event name
Status
When it was requested
Who initiated the action
Other columns, such as Lab and Rad columns will display the:
Orders associated with that column and the
Departmental status of the orders
Step Action
1. Hover over an LOS entry.
A pop-up displays the Arrival date and time.
Check-in as a Upon logging in for the first time at each shift, you will be asked to check-in as a provider.
Provider
Note: In PROD you will only need to add your display name and choose your color
selection once. The system will default to your choices in future logins.
Step Action
1. Click the Yes button on the Available Provider Check-In
confirmation box.
Provider Check-in dialogue box displays.
2. For Display Name, delete the initials and type your own initials.
3. In the Provider Role drop-down, select Nurse.
4. In the Default Relationship drop-down, select Registered Nurse.
5. Click the checkbox for Associated Provider Color.
Color window displays.
6. Select any color.
7. Click the OK button.
Provider check-in window re-displays.
8. Click the OK button.
Tracking List displays to the appropriate tab.
Overview This is a view only page that pulls patient information from:
Registration.
Quick Triage Form.
Past Medical History.
ED Special Charting Form.
Clinical If a patient is enrolled in a Clinical Research study, a notification will appear on the
Research Patient Demographics Bar, on the bottom, right side, as shown below.
Section
Step Action
1 Access the Clinical Research page, using one of the following two
methods:
Option A: Click the Clinical Rearch On Study link on the Patient
Demographics Bar (above).
Option B: Click the Clinical Research band on PowerChart’s
navigator menu (below).
The Clinical Research page and the “Clinical Trial/Study Enrollment
History for Patient” pane displays.
This page provides information regarding each update made to this guide. Contact the most recent
author with any questions, comments, or corrections.
Update Date Author(s) Design Team Comments
1.0.0 11-24-2015 Christie Prosser Ronica Pate Created for Research. Material originated
from Ambulatory Clinical Support Guide
1.0.1 05-25-16 Jon Barber Beverly Hagler Inserted How to Proxy and Use Patient
Lists, pages 53-55.
1.1.0 08-17-16 Jon Barber Beverly Hagler Changes submitted by Susan Straka and
Deb Broach
1.1.1 08-26-16 Beverly Hagler, Jon Barber Changes agreed upon by Rita Kenney,
Rita Kenney, Cheryl Yacone and Jon Barber in an effort
Christie Prosser, to address the needs of researchers and
Cheryl Yacone, maintain the guide as a generic PowerChart
Jon Barber guide.
1.1.2 08-31-16 Cheryl Yacone, Jon Barber Provided additional changes based on Rita
Jon Barber Kenney’s input.
1.1.3 10-07-16 Deb Broach, Jon Barber Final edits from MFA, IU Health network
Susan Straka, connection meeting and other updates.
Jon Barber
1.1.4 12-06-16 Panel for network Jon Barber Modified Connect to the IU Health
connections Network section.