Strategic Management Module
Strategic Management Module
TABLE OF CONTENTS
Title Page
Table of Contents . . . . . . . . 1-2
List of Figures . . . . . . . . 3
List of Tables . . . . . . . . 3
Acknowledgement . . . . . . . . 4
I. Executive Summary . . . . . . . 5
II. Industry Analysis . . . . . . . 5
III. Business Profile . . . . . . . 5-6
Vision . . . . . . . 7-11
Mission . . . . . . . 11-16
Business Philosophy . . . . . . . 16-18
IV. Environmental Scanning . . . . . . 18
External Environment . . . . . . 18
Economic . . . . . . 19
Socio-Cultural. . . . . . 20
Legal-Political. . . . . . 20-21
Technological . . . . . . 21
Environmental. . . . . . 21-22
Competitors . . . . . . 22
Internal Environment . . . . . . . 22
Management/Organization . . . . 23
Human Resources . . . . 23
Organization Chart . . . . 23-24
Job Description . . . . 24-27
Compensation . . . . . 27
Marketing . . . . . . 27
Target Market . . . . . 27-28
Products . . . . . 28
Price . . . . . . 28
Place . . . . . . 28
Promotion . . . . . 29
Internal Assessment . . . . . . . 29
Key Internal Forces . . . . . . . 29-32
Financial . . . . . . 32-33
Corporate Social Responsibility . . . 34
Strengths and Weakness . . . . 34-35
Michael Porter’s Five Forces . . . . . . 35-36
V. Strategy Formulation . . . . . . . 37
External Factor Matrix . . . . . . 37-38
Internal Factor Matrix . . . . . . . 38-39
Competitive Profile Matrix . . . . . . 39
SWOT Matrix . . . . . . . . 40
Balanced Scorecard . . . . . . . 41- 42
SPATRES Matrix – Market Penetration
Objective 1 . . . . . . . 43-44
Objective 2 . . . . . . . 44-45
SPATRES Matrix – Product Development
Objective 1 . . . . . . . 45
Objective 2 . . . . . . . 45-46
Evaluation and Control
(Business Model Canvas) . . . . . . 46-49
VI. Conclusion . . . . . . . . 49
VII. Disclaimer . . . . . . . . 50
VII. References . . . . . . . . 51
2
LIST OF FIGURES
Figure 1. Fal Consulting Engineers (FCE) Logo . . . 7
Figure 2: Technical Group Organizational Chart of FCE . . . 23
Figure 3: Classification Services offered by FCE . . . . 28
Figure 4: External Factor Evaluation Matrix . . . . . 37
Figure 5: Internal Factor Evaluation Matrix. . . . . . 38
Figure 6: Competitive Profile Matrix. . . . . . 39
Figure 7: Business Model Canvas . . . . . . 47
LIST OF TABLES
Table 1. Vision Statement Analysis . . . . . . 8-10
3
ACKNOWLEDGEMENT
4
I. EXECUTIVE SUMMARY
To give a better insight on the structural engineering services industry, it is important
to distinguish the difference between Civil and structural engineering services. These are two
separate disciplines. Whereas civil engineering tends to focus on the built environment such
as buildings and bridges, while structural engineering focuses more on designing and
maintaining the structures and frameworks within such constructions. Every building requires
meticulous and multidisciplinary technical know-how to fulfil various financial and legal
requirements, third-party civil and structural services can prove incredibly beneficial for the
business. Such third-party services are also essential when objective and independent
expertise is required during dispute cases and with regards to documentation support for bills
of quantities. Thus, paved the birth of civil and structural engineering services in this
development of safe and stable structures. It is a type of civil engineering that addresses the
assigns numerical quantities to physical forces and evaluates how different structural
elements will respond to these forces. To successfully complete any type of structural
engineering project, professionals must go through a lengthy process of analysis and design.
The engineer analyzes known forces, designs elements that should withstand them and tests
the design for accuracy and performance. Independent third-party expertise just like the FCE
or FAL CONSULTANCY ENGINEERING can help ensure that a building stands the tests of
time, weather and utilization. FCE follows a multitude of standards for construction and
building projects that have emerged over the past few decades covering areas such as
5
technical installations. These standards can help developers create safer and more reliable
structures and environments for their occupants. Third-party testing and analyses according to
these standards can also minimize damage rectification costs, extend the life of a structure
corporate target study which is the FCE or Fal Consulting Engineers are the following:
Minimizing risk – by identifying quality problems early on and reducing the risk of
expensive reworking delays and legal liabilities that can damage your reputation.
single-source control that allows to keep the project on schedule, improve the quality of
Enhancing efficiency – with concrete one-stop solutions that can accommodate all are
service provider that has a strong reputation for quality, safety and sustainability.
consultancy firm founded in November 2009 by its Principal Engineer and General Manager,
Jason B. Cabungco.
FCE envisions itself to become a leading engineering service provider in the industry
by offering its clients unparalleled products and services. FCE aim to veer away from the
6
traditional and unfounded. Our products and services rests on internationally recognized
engineering codes. FCE take pride in our ability to fuse latest construction methodologies in
The business plan converges on the facets of technical leadership, diligence, quality,
timeliness, and cost control. The company believes in adhering in these core competencies,
designs.
Vision Statement
FCE, in its constant pursuit for technical excellence, envisions itself as a premiere
engineering service provider that offers the technically viable solutions to any structural
7
engineering needs; the most dependable and highly reliable construction methodologies; and
Looking into the company’s Vision and Mission statement and applying the key
takeaways, this study, enumerated criterion of an ideal Vision and Mission statement, and
for technical excellence, This is not the place to stuff a The statement seems to be
that offers the technically simple, easy to read and cut constant pursuit for
viable solutions to any to the essentials so that it can technical excellence “These
structural engineering needs; be set to memory and be pre conditional phrases puts
offering
8
2. CLEAR NO
be within a certain
timeframe.
be.
9
5. STABLE Since the statement has a lot
results.
as to be discarded. of subjectivity.
the organization.
10
Proposed Vision Statement
To become the leading engineering service provider of all times using excellent
Mission Statement
To provide quality solutions that work in the field of engineering design and
To provide clients with a mutually beneficial relationship and help them attain their
business goals. Provide clients three-dimensional rendering of our designs and avoid
spatial conflicts.
To provide deliverables in accordance with the acceptable and recognized local and
11
Table 2. Mission Statement Analysis
that work in the field of define organization’s purpose and convey what exactly
engineering design and in terms of meeting customer the customer will obtain.
construction geared towards needs or providing solutions However, it is too long and
structure integrity.
technical excellence.
mutually beneficial
conflicts.
To provide quality solutions Products or Services “Yes in fact too many and
that work in the field of ( The highlighted words are too detailed focus on what
conflicts.
financial soundness.
13
To provide quality solutions Philosophy Yes -
that work in the field of What are the basic beliefs, This particular statement
engineering design and values and philosophies that captures the company’s
that work in the field of What are the firm’s strengths, unique proposition that will
mutually beneficial
conflicts.
Concern for employees Not evident
its employees
structure integrity.
Studies have been conducted to find out if having and communicating mission statement
helps an organization to achieve higher performance, the results are mixed. As David
concluded, some studies found positive relationship between written statements and higher
organizational performance, while other studies found none or even negative relationship.
Further, he added that, one of the reasons why most of the companies create mission
statement is that it’s fashionable to do so and little effort is made to actually communicate
that mission to its stakeholders. Nonetheless, all of the authors agree that mission brings the
following benefits:
15
Provides basis for allocating resources;
Following the guidelines and considering the importance and benefits of creating a sound and
ideal mission statement, the researchers came up with the proposed Mission Statement for
and security.
The new mission statement signifies customer focus, products services focus
and lastly it carries what the company does and will continue to do.
Business Philosophy
The following are the philosophies of the organization, passion to build, passion to
Pursuit to Excellence
As an established engineering firm, with a strong supporter of technical standards. The
company is held highly accountable in all its dealings and is very much responsible for the
success of every project. This is why FCE is built on the cornerstone of technical excellence.
16
The organization and its people will continually strive for technical leadership that has vision
which the company pillars of client satisfaction and technical competence are built. Each
employee guarantee that they always be creative and skilled problem solvers who can think
critically using sound principles and concepts geared toward providing better and intelligent
solutions, every time. Further, they render “due care” in the execution of their duties. They
make a continual effort of validating the conformance of their procedure as well as their
products versus cost, technical integrity, and potential risks and hazards. They integrate this
philosophy in the organization because they believe that it is their business to provide their
client with superior technical information so that they could come up with an informed
decision. FCE also acts as a prime professional for allied engineering services such as
Likewise, FCE's primary service scope is structural engineering. Their team consist of
competent engineers utilizes only the latest in technology, building codes and software
available. The company aim to provide the most cost-effective yet reliable designs.
Depending on the project requirements, this specialized field is classified in a more detailed
discipline namely:
Construction management
Coordination among the engineering and architectural disciplines to avoid design and
spatial conflicts.
17
Attendance during pre-bid conference to eliminate gray areas in the design and
Coordination among the engineering and architectural disciplines to avoid design and
spatial conflicts.
Environmental scanning is the process of gathering information about events and their
relationships within an organization's internal and external environments. The basic purpose
the environment. Information has two primary strategic role - in objective setting and in
competitor environment is being examined. It is vital for every business to analyze and
determine the factors that affects its operation and position in the market. Identifying
potential threats and opportunities that will influence the growth and profitability of the
18
ECONOMIC
In adopting optimization-based design procedures the company itself will have drastic
engineering services that adheres not only local but also international
As many new businesses are opening up and employment increases the structure of
the offices needs to be improved for the safety of each and every personnel, the FCE needs to
see factors that motivate them, designs that brings an impact to the potential clients and
19
SOCIO-CULTURAL
earthquakes and other natural hazards, by adjusting the strength of their buildings as well as by
buildings are one of the trends that will catch the eyes of many potential
customers.
The professionals often look for the buildings that are high-end residential,
LEGAL-POLITICAL
FCE not only maintaining its good reputation in the industry but also committed to its
obligation in paying taxes as well as compliant with other city regulations or business permits
such as Mayor’s permit, Sanitary, Bureau of Fire Protection permit and others.
Likewise, FCE adheres with the local and internal codes and standards in processing
their services/products. The company utilize the National Structural Code of the Philippines
2010 6th Edition, the latest code published by ASEP, as the minimum requirement in their
goal of providing their clients structural engineering designs that merits technical excellence.
More so, their projects underwent structural soundness and stability analysis as part of its
20
P.D.1096 commonly known as the “National Building Code of the Philippines” was
enacted by former President E Marcos in 1977 to address the limitations of the R.A. 6541
“An Act to Ordain and Institute a National Building Code of the Philippines” to address the
accelerating economic and physical development of the nation during his tenure. P.D. 1096
Section 102 states that: "It is hereby declared to be the policy of the State to safeguard life,
health, property, and public welfare, consistent with the principles of sound environmental
management and control; and to this end, make it the purpose of this Code to provide for all
and control their location, site, design quality of materials, construction, use, occupancy, and
maintenance. In addition, the provisions of ASCE 41-13 and the NSCP 2015 7th Edition were
TECHNOLOGICAL
To deliver a highly reliable structural design that suits the requirements, needs and
wants of the clients, the company uses the latest technology and design software in the field
of structural engineering. The company also utilizes design tools that suffice the requisites of
ENVIRONMENTAL
segregation bins that is useful for an easier way of disposing waste materials and it
21
the entire community. With this advocacy, the company lessen the use of water, raw
materials and energy. More so, it reduces emissions, waste, and pollution.
COMPETITORS
2. QUADSTRUCT INC.
5. ESCA INCORPORATED
8. TCGI ENGINEERS
competency, resources and competitive viability in the market place. Likewise, this also
allows us to identify the strengths and weaknesses of the organization. This knowledge then
aids the strategic decision-making of management while they carry out the strategy
22
MANAGEMENT/ORGANIZATION
FCE has a democratic style of management. The management is the one who makes
the final decision but they encourage their employees to share their ideas and opinions. The
company communicates and informs their employees with all related official business matters
HUMAN RESOURCES
The owner of the company treats the HR as the main asset of the company in the
qualification when it comes to the IQ of an applicant. Though it will slow down the process
workforce because bidding department shouldn't cause a failure when it comes to the
ORGANIZATIONAL CHART
LIAISON
23
The above organizational chart is not updated, there are employees who have already
resigned from the company and still included on it. Below are the existing position in FCE,
JOB DESCRIPTION
They are responsible for the safe and efficient operation of FCE. The systems
operations manager's role is vital for the company as it makes sure that all processes are
working efficiently and without any delay. The systems operations manager also works
with human resource and determines employee skills and provide suggestions and
requests for capable people to handle specific and specialized roles under the systems
operations department.
employees and processes, documentation and control, efficient project execution, cost
3. Executive Assistant
6. Bidding Officer I
They are the on who’s creating and overseeing the
7. Bidding Officer II
bidding process.
8. HR Specialist
harassment allegations;
Processing all personnel action forms and ensuring proper approval; and
9. Recruitment Assistant
25
10. Junior Finance Officer/Admin
office. This generally includes answering phones, taking memos and maintaining files.
They act as technical or subject matter experts for the person, a company or
organization they represent. Also, they support strategic partnerships by providing top-
collaboration.
13. Messenger
Run general errands, such as but not limited to, bills payment, bank
14. Housekeeper
26
The one who’s taking care of a building's general cleanliness to provide tidy
COMPENSATION
In the past few years, the company only offers provincial rate type of salary that is
why it has a high turnover rate of employees including the engineering department. The
company detect that that is why it impose the "Hire Few, Pay High" Policy when it comes to
Further, FCE use a Daily Time Record (DTR) to monitor the attendance of their
employees. The salary of the employees are paid on a semimonthly basis, usually on the 10 th
MARKETING
The Market Status/Position of the company relies on the bidding department. That's
the one of the reasons why the company impose a high quality of qualification when it comes
to the IQ of an applicant. Bidding needs skills and good experience to captivate clients
because in the past few years, bidding and business development is a difficult part of the
company, some employees in the previous years’ fails to offer more client for the company.
TARGET MARKET
27
o Home hunters who are looking for cost-effective residential design
SERVICES/PRODUCTS
FCE primary service scope is structural engineering. Our team of competent engineers utilizes only
the latest in technology, building codes and software available. We aim to provide you the most cost-
effective yet reliable designs. Depending on the project requirements, this specialized field is
classified in a more detailed discipline namely:
PRICES
The company offers lower price to their clients and takes the opportunity to bargain
when they enter the bidding in Philgeps. Since the company has its own construction firm,
PLACE
The company is located at 2FL L22 B8, A. Valentin St., Samonte Park, San Roque
Cavite.
28
PROMOTION
Both traditional and digital approaches are used by FCE to promote and showcase its
products and services. The main platform used is Social Media i.e. Facebook. This is where
they share the company's’ milestones, post their previous projects and services and their
future endeavors.
INTERNAL ASSESSMENT
29
HUMAN RESOURCES Due to incomplete
projects.
highly experienced
of the organization
30
international projects
Filinvest etc.
“Differential advantage
“scheme”
MANAGEMENT INFORMATION IS
INFORMATION SYSTEM
POWER – this is the hashtag
company signifies
31
continuous synergy in
social awareness at an
extreme level.
FINANCIAL
The pandemic has hit a lot of business resulting to damages and some decided to
liquidate and cease to operate. FCE achieved good results in its overall financial performance
for 2020 given the effect of the pandemic. By the end of 2020, total assets peaked at ₱2.07
million, total service income reached ₱7.2 million and total net income hit ₱1.22 million.
FCE’ 2020 performance was driven by the operations on the last stretch of the year. During
the start to the 2nd quarter of year 2020, almost all its operations stopped since the projects
were mandated to standby since they were considered non-essentials at the start of the
pandemic health protocols, so projects were hard to receive at the given time. We could also
In terms solvency, total debt to equity ratio has improved and decrease to 23% from a
leveraged percentage (186%) in 2019 that could offer opportunities if the company wanted to
use credit as additional funds. The company is liquid, current and acid-test shows significant
increase to 2.93:1 ratio in 2020. The working capital has also improved from a negative
2020 2019
32
SERVICE INCOME 7,205,824.00 12,269,008.00
2020 2019
2020 2019
DEBT TO EQUITY
0.23 1.86
CURRENT RATIO
2.93 0.22
ACID TEST RATIO
2.93 0.22
EQUITY TURNOVER RATIO
4.30 29.63
WORKING CAPITAL TURNOVER
RATIO 9.48 20.53
33
CORPORATE SOCIAL RESPONSIBILITY (CSR)
2. Society- FCE assured their clients that they deliver high quality of service to reduce
3. Economy- FCE always secure permits and pay taxes with every projects or bidding
that they undertake which helps the province of Cavite and the country’s economy.
4. Legal/Political –The Company is always compliant with the city regulation and other
Strength
Solvency - the company could obtain additional funds if needed for expansion via bank
Weakness
Equity turnover ratio - the company shown decrease in maximizing owner's wealth partly
Fixed asset turnover ratio - the fixed assets aren't maximized or not being used well to
generate sales. A high ratio indicates that a company efficiently uses its fixed assets to
generate sales, whereas a low ratio indicates that the firm does not efficiently use its fixed
34
assets to generate sales.
When it comes to this factor, the company is in the big risk, there are too many
well experienced engineers nowadays specially those who study abroad that can turn the
table favorable to them. Most of the company’s competitors also offer the same quality of
As more competitor rises, the more the chance the company will have difficulties
in getting clients as there’s a high possibility that its competitors also have the abilities to
New entrants in structural design and consulting firm only needs less time and
money to enter the industry and it’s not impossible that they can become effective
competitor, and if that happen the more the FCE position could be significantly
weakened.
Having own Construction Company means a great advantage for the firm to
undercut its competitors. There may be limited construction companies if we compare its
ratio to Structural Design and Consulting Firms but it works different from the usual
35
USUAL SUPPLIER AND STRUCTURAL DESIGN FIRM AND
CLIENT RELATION: CONSTRUCTION FIRM RELATIONSHIP:
The more the supplier the more
The more the construction firm in the
convenient for the client to reduce its products cost.
industry, doesn’t mean the higher the
The company already offer low price for each project to undercut its competitors.
In this industry, the clients really have the power to control the price over its potential
vendors, as most of the vendor can easily reach a client even in any location and that
makes the competition more difficult for each Structural Design Firms.
V. THREAT OF SUBSTITUTES
Freelancers are potential substitutes for Structural Design Firms as Architects and
Construction Companies can hire freelance engineers in this modern era. The existence of
internet makes it more convenient for Structural Design Firm’s Clients to get an engineer
to execute a project easily without needing Structural Design Firm as it will lower the cost
of their services.
36
V. STRATEGY FORMULATION
Strategies represent incremental steps that move the company from its present
position to a desired future position relative to its current situation. Hence, it is imperative
that a closer look at the current strengths, weaknesses, opportunities and threats that the
company has and faces to enable to find the most suited strategy to address its current and
urgent needs.
The group employed the initial stage of strategy formulation to be able to decide on
The External Factor Evaluation (EFE) Matrix is a strategic analysis tool being used by
different companies to evaluate their firm’s external environment. It is being used to help
organizations to realize its current industry opportunities and respond to the potential
OPPORTUNITIES
1 Increase in demand for countryside developments. 0.10 3 0.30
2 Shift to cheaper priced structural designs due to fit lower customer budget. 0.05 2 0.10
3 Ability to hire additional manpower at a lower rate. 0.05 2 0.10
4 Increase market presence or reach via social media. 0.10 4 0.40
5 Access to updates and developments in the industry. 0.10 3 0.30
6 Improve client handling or servicing via online transactions. 0.10 3 0.30
THREATS
1 Decrease in demand due to pandemic scenario. 0.12 3 0.36
2 Project delays caused by ECQ or government mandates. 0.15 4 0.60
3 Increase of free lance competitors due to lay -offs made by some firms. 0.08 3 0.24
4 Employment offers from competitors. 0.10 3 0.30
5 More attractive offers from competitors. 0.05 2 0.10
indicates that an organization is responding in an outstanding way to existing opportunities and threats in its industry.
Assessment:
The company has a weighted score of 3.10 which means the firm’s strategies effectively take
advantage of existing opportunities and minimize the potential threats though as it has not yet
IFE MATRIX
Weighted
KEY INTERNAL FACTORS Weight Rating Score
STRENGTHS
1 Company's existence of 12 yrs in the industry. 0.05 4 0.20
2 Management's expertise in the industry. 0.05 4 0.20
3 Price Competitiveness due to tie-up with a construction firm. 0.05 4 0.20
4 Strong client base source of repeat businesses and referrals. 0.05 3 0.15
5 Company website to increase market reach and presence. 0.05 3 0.15
6 Product Competitiveness 0.10 4 0.40
7 Updated MIS to address changing nees and demands of the market. 0.05 3 0.15
8 Company's reputation based on existing remakable projects. 0.05 4 0.20
9 Organizational culture of excellence and integrity. 0.05 4 0.20
10 Company is both liquid and solvent. 0.05 4 0.20
WEAKNESSES
1.0 Inadequate Staff/ Manpower Shortage 0.05 1.00 0.05
2.0 Less Bidding Participation on New Projects 0.05 1.00 0.05
3.0 High Employee Turnover Rate 0.05 1.00 0.05
4.0 Low Compensation and Benefits 0.05 1.00 0.05
5.0 Delayed Salary Pay-outs 0.05 1.00 0.05
6.0 Decline in sales and profitability. 0.10 1.00 0.10
7.0 Low fixed asset turnover ratio. 0.05 2.00 0.10
8.0 Low equity turnover ratio. 0.05 2.00 0.10
Note the ratings are as follows: 1-Major Weakness, 2-Minor Weakness, 3-Minor Strength, 4-Major Strength. The average score is at 2.5. Total weighted scores well below
2.5 characterize organizations that are weak internally, whereas scores significantly above 2.5 indicate a strong internal position.
38
Assessment:
The company has a weighted score of 2.60. Though it is above the weighted average of 2.5,
it is still considered internally weak as the difference is marginal. Though, the strengths of
the company have relatively smoothened out the identified weaknesses, it is still weak as it
does not take into consideration the high employee turnover rate nor the loss of business
CPM MATRIX
Company VLGB &ASSOCIATES QUADSTRUCT INC.
CRITICAL SUCCESS FACTORS Weight Rating Score Rating Score Rating Score
Management 0.10 3 0.30 4 0.40 3 0.30
Quality of Projects 0.15 4 0.60 4 0.60 3 0.45
Price Competitiveness 0.10 4 0.40 2 0.20 4 0.40
Developer's Affilliation 0.10 3 0.30 3 0.30 3 0.30
Customer Loyalty 0.05 4 0.20 4 0.20 3 0.15
Reputation in the Industry 0.05 4 0.20 4 0.20 3 0.15
Manpower 0.15 2 0.30 4 0.60 3 0.45
Financial Position 0.10 2 0.20 4 0.40 3 0.30
Product Competitiveness 0.10 4 0.40 4 0.40 3 0.30
Market Share 0.10 3 0.30 3 0.30 2 0.20
Note the ratings values are as follows: 1 = major weakness, 2 = minor weakness, 3 = minor strength, 4 = major strength. The average
Assessment:
Results show that the company ranked 2nd at 3.20. However, in a Competitive Profile
Matrix, it does not follow that the one is better than the other. Numbers reveal the relative
strengths of firms in comparison with the others. The aim is not to arrive at a single number,
but rather to assimilate and evaluate information in a meaningful way that aids in decision
making. The interpretation of the data and its usage to improve the current condition of the
39
STAGE 2: THE MATCHING STAGE
The first strategy that the group will be using will be the SWOT/TOWS Matrix using
the factors that were identified in the initial stage using the three matrixes, EFE Matrix, IEF
Matrix and CP Matrix.
The Strengths-Weaknesses-Opportunities-Threats (SWOT) Matrix
The Strengths-Weaknesses-Opportunities-Threats (SWOT) Matrix is an important
matching tool that helps managers develop four types of strategies: SO (strengths-
Below are matched taking into consideration the financial capabilities of the company in
taking action to address identified strategies to improve its current state. The financial statements
show that the company is both liquid and solvent hence, it has the capacity to expand or to invest on
OPPORTUNITIE SO WO
S STRATEGIES STRATEGIES
Increase in demand for Increase market presence and visibility Invest in IT services for marketing
countryside developments. through social media and keeping all campaigns and online transactions.
channels updated.
Shift to cheaper priced structural The company’s current pricing and payment Increase salary range of employees
designs due to fit lower scheme should be advertised so more and improve their benefits for
customer budget. clients will avail of its services. employee
retention and to attract quality
recruits.
Ability to hire additional Review manpower requirement and Hire additional business managers to
manpower at a lower increase the no. of key personnel vital to be able to participate in more biddings
rate. the to generate more contracts.
company’s business generation.
Access to updates and Use available resources to take advantage
developments in the industry. or to be on track with the competition and
changing demands in the industry.
THREATS ST WT
STRATEGIES STRATEGIES
Decrease in demand due to Capitalize on getting repeat business or Increase the budget for salaries,
pandemic scenario. referrals from existing client base. benefits and incentives.
40
THE BALANCED SCORECARD FOR FAL CONSULTANCY ENGINEER
ADDRESS
Active clientele data base. Religiously updating Every two weeks Sales/marketing
Increase number of There should be another of the company department
clients by 5% project before or right after website for updates
every project completion and new trends
PROCESS
41
international building contingencies s
codes
100% All six-element s of the Conduct evaluation as Sales/ Marketing Right after every
Implementation of differential advantage are soon as the project is department project
Differential taken into consideration for turnover
advantage all clients
Their technical
expertise should be
aligned with their
position Intact and
systematic
communication flow
42
Table 8. SPATRES MATRIX, Market Penetration: Objective 1
MARKET PENETRATION
Improve Active "Got a minute? a. Prepare for a Weekly Sales/marketing P10,000 - 25,000
Clientele Data - Free general-purpose department
Base consultation" project presentation.
b. Client may ask
for existing actual
past client’s
projects.
c. Question and
answer regarding
the project or
possible
negotiations.
Target Zero "Earn from a This can be Before or Engineering P2,000 per project
client withdrawal Feedback discussed during the during the department
form". initial signing of the turnover date /Marketing
contract. of the project department
a. Prepare for 3 level
Feedback Forms
(Initial Presentation,
Interim Presentation
and Final
Presentation)
. Presentation of the
final structural
design (blue print)
c. Ask for the client
after the
presentation for
their feedbacks.
43
Intensify referral "Refer A Friend a. Prepare for the Right after Business P30,000 per project
one client and Get Some referral form the Development referral
program Cash To showing the completion officer
Spend". possible incentives of the
that client can projection
obtain.
b. Ask for referral
from current and
past clients.
c. Communicate
with the client and
create a schedule.
d. Proceed with the
scheduled
presentation of
proposal to the
referred client.
OBECTIVE 1 To offer additional services for current and existing clients FCE Clients
45
Increase Discounted a. Create individual Last Sales/marketing P5,000 - 10,000 per
customer options Package packages Quarter of department project
b. Use the current 2021
pricing for individual
packages and
discounted pricing for
combination of
packages in accordance
with the construction
firm
business models and documenting existing ones. It offers a visual chart with elements
The definition is provided above but it is equally important to know why this business model
is important. The business model canvas is being used by companies or organization to gain a
better understanding of their business. It helps them communicate to clients because they
need to do business with them. It helps the company to focus on what it does and how it will
continue doing it successfully by setting parameters to each nine components of the business
model.
46
Figure 7. Business Model Canvas
1. Key Partners
The company has various partners in the operations of the business. It has a tie-up
with a construction company, employees who provide their knowledge and services,
2. Key Activities
3. Key Resources
Fal Consulting Engineers’(FCE) key resource include its management expertise in the
industry as it has a tie-up with its partner construction company and its liquid and
solvent financial state which allows the company to adapt and address
47
the changing needs of the market or the industry and to give lenient payment terms as
4. Value Propositions
To provide quality solutions that work in the field of engineering design and
5. Customer Segments
The company caters to clients with projects ranging high rise buildings of private firms
and government agencies, to medium-rise buildings of medium sized entities and low-
6. Channels
The company employs two channels of communication in reaching out to their target
clientele. First channel is through participation in project bidding via Philgeps where
they use their strength of having lower priced services/products. Second is through
social media where company do client prospecting online and offer their services and
7. Customer Relationships
The company has been in existence for more than 12 years which is reflective of their
strong relationship with their clients. The company gained a tremendous reputation
from the projects they had on previous years hence, they can easily gain the trust of
their potential clients. This coupled with customer friendly payment terms and
constant feedback mechanism has enable the company to develop a strong client base.
8. Cost Structure
48
The main cost of the company's project goes to fixed cost, salaries and wages in
the employees specially the engineering department because they are the main asset of
the company. The owner uses the term "direct cost" to describe the engineering
department. The company can offer a lower price for each product as they only desire
9. Revenue Structure
The company's main income depends on the type of project and the numbers of clients
that the business development department gets on a monthly basis. The company uses
excel and Google drive to record the transactions. The clients can pay in three terms, 2
for mobility and 1 for the final payment. The clients commonly pay via cheques.
VI. CONCLUSION
would like to emphasize that no matter how many, and how good the strategies are of a
competent leaders may present, it is the effectivity and the ultimate realization of the targets
and objectives of the organization lies on their leaders to carry out and implement these
strategies to maximize their potentials. Because of the dynamic state of the engineering
services, changes are inevitable. The company must be resilient in terms of adapting to these
changes especially on their products and services. Product development, customer focus and
structural integrity are the core values to cherish and lastly, the company’s growth and
sustainability in the market is another thing to consider to keep the game rolling in in the
49
VII. DISCLAIMER
Any articles, templates, or information provided by Smartsheet on the website are for
reference only. While we strive to keep the information up to date and correct, we make no
accuracy, reliability, suitability, or availability with respect to the website or the information,
articles, templates, or related graphics contained on the website. Any reliance you place on
50
VI. REFERENCES
Websites
Jobstreet.com falhttps://www.jobstreet.com.ph/en/companies/708710-fal-
consulting-engineers
https://www.findglocal.com/PH/Las-Pi%C3%B1as/135780329802049/fal-
Consulting-Engineers
https://www.apollo.io/companies/Fal-Consulting-
Engineers/5b141b9aa6da98dcf0276c66?chart=count
https://strategicmanagementinsight.com/tools/mission-statement.html
https://www.strategy-formulation.24xls.com/es127
LawPhil, June 16, 1956 https://www.lawphil.net/statutes/repacts/ra1956/ra_1582_1956.html
51