Questionnaire

RECRUITMENT
1. What is the current situation of your organization, are you downsizing or rightsizing?
2. What is the strength of employees working in your organization?
3. From which area you recruit your employees?
4. What is your recruitment process?
5. What is the minimum and maximum age limit for different kind of employees?
6. What is your policy for those people who apply for a job which is less than their
qualification or requirement?
7. When a new job is created weather you prefer internal resources or external resources?
8. What is the turnover rate of employees?
9. In which season, you usually recruit employees?
10. When some new type of technology is introduced, what is your policy about those
employees whom you don’t, need after this change in technology?
11. Do you use new technologies (computer, artificial intelligence) to predict personnel
requirement?
12. Have you made any recruitment chart?
13. On which media you advertise for any job required?
14. Do you consult any employment agency for recruitment?
15. Do you recruit people on internet?
16. Do you have any quota system and what are its criteria?
17. In what percentage and for what jobs, do you recruit minorities?
18. Do you give equal opportunity to all applicants and or you have some preference based
on relationship reference or any other?
19. Many companies give less pay to old employees and give more pay to new employees at
same post. Is it in practice in your company? If it6 is, why/
20. How much you pay to overtime in percentage?
21. What are your standard working hours?
22. Do you follow place work plans or hourly plans?
23. Do you offer any team or group incentive program?
24. Do you give annual bonus to employees? And what is the eligibility or base of annual
bonus?
25. Do you have any employees stock ownership plan and how much percentage of shares is
reserve for employees

TRAINING AND DEVELOPMENT

 1. Have you any orientation program for the employees and what kind of instructions
you give to your employees in this orientation?
2. Do you have any training program for your employees?
3. Do you have your own training instructors?
4. What is your training method and process?
5. Do you follow traditional or informal methods of training?
6. Do you use audio and visual aid or training?
7. What kind of laws and acts do you follow in the training process?
8. Do you have any training program for your current employees?
9. How you access that current employee need training?
10. Do you give any diploma or certificate to the people who complete their training?
11. How do you train your employees to work with other employees well?
12. Do you have any program to increase skills of your employees?

BENEFITS AND SERVICES

1. Is there any reward for the persons who do something extra ordinary?
2. What is your policy toward employee vocation, such as holidays and sick leaves or
underemployment issuance?
3. How many leaves you allow a person to officially take in a year? (Lateness, absenteeism,
illness, pregnancy).
4. Do you provide any life insurance to your employees of your company?
5. What kind of benefits you give to your employees incase of death and serious injury
during their service?
6. What is post retirement program in your organization? Is there any pension program in
this regard?
7. Do you provide food service to your employees within the organization and at what
rates?
8. Do you have any fair price shop within your organization for your employees?

SAFTY AND HEALTH

1. Do you have your own medical facility?
2. Is it a hospital or a dispensary?
3. What kind of medical services you provide to your employees?
4. Is there any difference in the provision of medical services to the workers and the
managers?

5. What are the safety measures you have installed in your company?
6. Do you give any recess or break to your employees during working hours and what is its
time duration?
 7. Is smoking prohibited or allowed in your organization?
8. What are your safety measures in case of fire?
9. What are your safety measures in case of fire?
10. How do you provide employee protection (first aid, safe tools, protective gloves, glasses,
cloths etc).

LABOUR RELATIONSHIPS
1. Is there any labor union in your organization?
2. When was this union established in this organization? (if any)

COMMUNICATION
1. What kind of communication system you use?
2. Do you have internet technology in your organization like intranet extranet etc?
3. Have you any communication system with other industries of your kind?
4. To what extent you have relations with other industries?

1. What is recruitment?
2. Why recruitment is necessary?
3. Whose responsibility to recruit the candidates?
4. Method of recruitment you follow?
5. Is reference count in recruiting?
6. What kind of tests screens the employee abilities more properly?
7. Is background necessary for recruiting?
8. Why careful selecting is necessary?
9. Do you follow or have any selecting law or ordinance?
10. If selected employee does not work, as you like what you do?
11. Do you advertise your vacancy anywhere?
12.What do you mean by training?
13. Any Act, Law, or any prescribed method do you follow?
14. How do you Train your employees after selection?
15. Do you provide some special training for some special purposes?
16. Method of training you follows?
 17. What types of trainee are working in company?
18. Do you follow five steps of training and development process?
19. Do you hire any trainer or experts for lecturers for training of employees
Help?
20. Do you issue any diploma or certificate to trainees?
21. DOES UNITED BANK LIMITED have its own training college? If yes,
then where?
22. DOES UNITED BANK LIMITED send its employees outside the country
for training?
23.What types of services are given to employees?
24. In case of health facility how much allowances you give to employees?
25. In case of any employee’s death, how much you give to his family?
26. Is any outside medical facility allowed to employees?
In case of welfare what facilities are given to employees
1. What is manpower planning?
2. Why manpower planning is necessary?
3. In your bank, what is the role of manpower planning?
4. What is the maximum age of employee to earn salary in the Organization?
5. Do tasks are given to employees at the start of year? If yes then how they
evaluate it?
27. What is your minimum salary?
28.Is there separate salary department?
29.What steps you take to make your salary equitable for employees?
30.What is base of your compensation to employees?
31.Do you pay salary by cheque or cash?
32.Do you feel that industrial relationship is important?
33.Do you have international industrial relationship?
 34.What is your practice to improve industrial relationship?
35.Is there any department for improvement of industrial relationship?
36.What are the tools, you use in internal communication?
37.What are the tools, you use in external communication?
38.Are you providing online banking?
39.How do you communicate with your foreign branches?
40. Are you using any intranet?

41. Is there any Union in your organization?

42. How do you manage unions and there problems?

43. Did UNITED BANK LIMITED face any Strike in his life?

44. What are the main points of dispute between you and union?

45. Do you take unions seriously?

46. In your view, is union healthful for the bank?

47.Do you recruit on temporary basis?

48.Has your organization ever gone for Downsizing or Rightsizing?
49.Do you recruit on contract or permanent bases?
50.What are the terms and conditions of a Cashier Post?
51.Is there any quota system or your bank based on diversity?
52.Is there promotion criteria based on seniority or talent?
53.Why skilled people are required for job?
54. What is recruitment?
 55. Why recruitment is necessary?
56. Whose responsibility to recruit the candidates?
57. Method of recruitment you follow?
58. Is reference count in recruiting?
59. What kind of tests screens the employee abilities more properly?
60. Is background necessary for recruiting?
61. Why careful selecting is necessary?
62. Do you follow or have any selecting law or ordinance?
63. If selected employee does not work, as you like what you do?
64. Do you advertise your vacancy anywhere?
65. What do you mean by training?
66. What is your training procedure?
67. Any Act, Law, or any prescribed method do you follow?
68. How do you Train your employees after selection?
69. Do you provide some special training for some special purposes?
70. Method of training you follows?
71. What types of trainee are working in company?
72. Do you follow five steps of training and development process?
73. Do you hire any trainer or experts for lecturers for training of employees Help?
Do you issue any diploma or certificate to trainees
1. What is manpower planning?
2. Why manpower planning is necessary?
3. In your bank, what is the role of manpower planning?
4. What is the maximum age of employee to earn salary in the Organization?
5. Do tasks are given to employees at the start of year? If yes then how they evaluate
it?
6. What is your minimum salary?
7. Is there separate salary department?
8. What steps you take to make your salary equitable for employees?
 9. What is base of your compensation to employees?
Do you pay salary by cheque or cash
1. Do you feel that industrial relationship is important?
2. Do you have international industrial relationship?
3. What is your practice to improve industrial relationship?
4. Is there any department for improvement of industrial relationship?
5. What are the tools, you use in internal communication?
6. What are the tools, you use in external communication?
7. Are you providing online banking?
8. How do you communicate with your foreign branches?
Are you using any intranet

1. Is there any Union in your organization?

2. How do you manage unions and there problems?

3. Did face any Strike in his life?

4. What are the main points of dispute between you and union?

5. Do you take unions seriously?

6. In your view, is union healthful for the bank?

7. Do you recruit on temporary basis?

8. Has your organization ever gone for Downsizing or Rightsizing?
9. Do you recruit on contract or permanent bases?
10. What are the terms and conditions of a Cashier Post?
11. Is there any quota system or your bank based on diversity?
12. Is there promotion criteria based on seniority or talent?
13. Why skilled people are required for job?
14. Commonly occurring dominant organizational values
according to how they apply to your company.
15. i) Customer service ----
16. ii) Sense of innovation ----
17. iii) Profitability ----
18. iv) Hard working Management ----
19. v) Quality standards ----
20. vi) Long term objectives ----
21. vii) Loyalty ---
22. Q.2 Organization preferences
23. Responsibility (Socially and Morally)
24. Rules and Regulation (written procedures)
25. 99.9% efficiency in work
26. Professionalism
27. Interest (Team work, Individual work)
28. Q.3 Organization philosophy is
29. Employee Friendly ----
30. Customer friendly ----
31. Both employee & customer friendly ----
32. Neither employee nor customer ----
33. Q.4 Explain the Role of Personnel department in your
Organization?
34. Q.5 How the personnel department manages welfare, time
office, and security legality on different matters of employees
35. Q.6 How the Company conducts the recruitment
36. Q.7 Regarding recruitment does you prefer candidate from
inside for the said post
37. Q.8 How does you select a candidate from outside, explain
the procedure
38. Q.9 Did you have any training and development program
for the employees and workers?
39. Q.10 Your company organization does need an orientation
program
40. Yes ----
41. No ----
42. Q.11 What is key topics regarding training and development
program for employees and workers
43. Q.12 Did you have any Performance appraisal?
44. Q.13 How does you compensate employees and workers in
terms of salary and benefits
45. Q.14 How many cadres of employees in your organization
46. Q.15 Employees benefits in terms safety, health, welfare,
medical, recreation and pension
47. Q.16 The Medical benefits your company provides itself in
giving are Parental / maternity leave ----
48. Flextime ----
49. Day care center ----
50. Free medical services ----
51. Marriage funds for children----
52. Any other (specify) ----
53. Q.17 In your organization the law or ethical code of
profession is the major consideration
54. Yes ----
55. No ----
56. Q.18 What is the important rules and discipline regarding
work in you organization
57. Q.19 New employees strongly agree are taught and conveyed
the rules through
58. i) Orientation Programs----
59. ii) During initial training ----
60. iii) Through a conference with ----
61. The boss
62. iv) No specific way, just through ----
63. Observation
64. Q.20 What kind of rules for leaves, resignation, discharge,
equal employment opportunities and union
65. Q.21 Are your company is labor organization
66. Q.22 Authority is delegated at a
67. i) Centralized level ----
68. ii) Decentralized level ----
69. Q.23 Decision making is carried out
70. a) i) on individual basis ----
71. ii) By group decision making ----
72. b) i) from top to bottom ----
73. ii) from bottom to top ----
74. Q.24 Your Company encourages suggestions of new ideas, if
it is, in what manner?
75. Q.25 Employees frequently make personal sacrifice in your
organization for the good of the organization
76. Yes ----
77. No ----
78. Q.26 Is there any system of communication in your
organization
79. Q.27 There is an effective communication between
80. i) The employees ----
81. ii) The subordinates & supervisors ----
82. iii) The managers & subordinates ----
83. Q.23 Employees are carefully evaluated for promotions and
rewards
84. Yes ----
85. No ----
86. Q.24 How the employees are motivated in your organization
87. i) Pay increasing ----
88. ii) Financial rewards (bonuses, etc) ----
89. iii) Non-financial rewards ----
90. iv) Promotion ----
91. Q.28 Your organization assigns responsibility on
92. i) Individual basis ----
93. ii) Team basis ----
94. Q.29 Decision making is carried out
95. a) i) On individual basis ----
96. ii) By group decision making ----
97. b) i) From top to bottom ----
98. ii) From bottom to top ----
99. Q.31 In this company people are expected to do anything to
further the company's interest
100. Yes ----
101. No ----
102. Q.33 Your organizations culture is made of relatively
consistent & stable characteristics i.e. not changing with time
103. Yes ----
104. No ----
105. Q.34 Your Company’s cultural values have a significant
impact on employee turn over.
106. Yes ----
107. No ----