Workforce Diversity and Its Impacts at the Workplace

Workforce diversity means similarities and differences among employees in terms of age,

cultural background, physical abilities and disabilities, race, religion, gender, and sexual

orientation. In the context of workforce, no two humans are alike people are different in not

only gender, culture, race, social and psychological characteristics but also in their

perspectives and prejudices. Society has discriminated on these aspects for centuries.

Diversity makes the work force heterogenous. In currently, scenario, employing diversified

workforce is a necessary for every organization but to manage such diversified workforce is

also a big challenge for management. Workforce diversity is strength for any organization but

people still stick to their views related to caste, religion, etc. and so consider diversity as a

problem but if managed properly, can increase the productivity.

The Impacts at Workplaces

1. Improving Customer Services: This means that as manager, you need to create a

customer-responsive culture, meaning your employees should be friendly, courteous,

accessible, knowledgeable, prompt in responding to customer needs and willing to do

what’s necessary to please customers at any time.

2. Improving People Skills: This means that as a manager, you should always be

willing to empower people through job training and skills acquisition within an

organization. Managers don’t run the affairs of the entity alone, he or she needs to

incorporate shared ideas from employees in order to design motivating jobs, and

create effective teams.

3. Working in Networked Organizations: Networked organizations make employees

to work together even if they are thousand miles away, through e-mail, internet,

video-conferencing. The jobs in a networked organization will have techniques in

different locations from workers physically present in a single place.

and perfect environment or location for your work. A competitive advantage by

fostering a positive environment which means practicing engagement, hope, optimism

and resilience in the face strain.

5. Helping Employees Balance Work-life Conflicts: As a manager, you should make

the work flexible for the employees. The employees should be satisfied and happy

when they are at work. In that way, if any thing is going wrong, you the manager will

know through their performance and you should always be there for your employees

whenever they have problems.

6. Improving Ethical Behavior – Employees see people all around them engaging in

unethical practices – elected official. Employees paid expense accounts or take bribes;

corporate executives inflate profits so they can cash in lucrative stock options.

Managers and their organizations are responding to the problem of unethical behavior

in a number of ways. Codes of ethics are written by managers to guide employees

through ethical problems. At seminars, workshops, and other training programs,

employee behaviors are improved.

Workforce diversity discusses the similarities and differences among employees as it relates

to cultural background, age, race, religion, physical abilities and disabilities, gender, and

sexual orientation. According to a broader concept of workforce, people are different in

gender, race, culture, psychological and social make-up as well as their views and judgment.

Diversity contributes to an inclusive workforce that encourages people from all works of life.

Employing diversified workforce is an important for every organization, and managing such

diversified workforce is also a great task for management. Despite the immense efforts of

diversity in all aspects of organizational structure, many managers still stick to their views

related to class, religion, etc. and so consider diversity as a problem. However, when

workforce diversity is managed properly, there will be a significant increase in the

productivity, professionalism, effectiveness and efficiency within an organization.

The Impacts at Workplaces

1. Working in Networked Organizations: Networked organizations make employees

to work together even if they are thousand miles away, through e-mail, internet,

video-conferencing. The jobs in a networked organization will have techniques in

different locations from workers physically present in a single place.

2. Creating a Positive Working Environment: As a manager, you should create good

and perfect environment or location for your work. A competitive advantage by

fostering a positive environment which means practicing engagement, hope, optimism

and resilience in the face strain.

3. Improving Ethical Behavior – Employees see people all around them engaging in

unethical practices – elected official. Employees paid expense accounts or take bribes;

corporate executives inflate profits so they can cash in lucrative stock options.

Managers and their organizations are responding to the problem of unethical behavior
 in a number of ways. Codes of ethics are written by managers to guide employees

through ethical problems. At seminars, workshops, and other training programs,

employee behaviors are improved.

4. Improving Customer Services: This means that as manager, you need to create a

customer-responsive culture, meaning your employees should be friendly, courteous,

accessible, knowledgeable, prompt in responding to customer needs and willing to do

what’s necessary to please customers at any time.

5. Improving People Skills: This means that as a manager, you should always be

willing to empower people through job training and skills acquisition within an

organization. Managers don’t run the affairs of the entity alone, he or she needs to

incorporate shared ideas from employees in order to design motivating jobs, and

create effective teams.

6. Helping Employees Balance Work-life Conflicts: As a manager, you should make

the work flexible for the employees. The employees should be satisfied and happy

when they are at work. In that way, if any thing is going wrong, you the manager will

know through their performance and you should always be there for your employees

whenever they have problems.

In the business world today, organizational behavior is an essential tool managing effective

teams and it helps to understand and predict human behavior in an organization. it studies on

how organizations can be structured more accurately, and how several events in their outside

situations effect organizations.

The study of organizational behavior gives insight on how employees behave and perform in

the workplace. It helps us develop an understanding of the aspects that can motivate

employees, increase their performance, and help organizations establish a strong and trusting

relationship with their employees.

Some of the importance of Organizational Behavior

Motivation

Every individual is unique based on their experiences and knowledge. Organizational

behavior is able to help leaders understand the motivational tools required to facilitate their

employees to reach their potential. It is significant for leaders to analyze the organizational

structure that can act in their employee’s interest to work independently.

Performance

There are few factors where behaviors can affect one’s performance. According to my

research, those that cam to work with a positive attitude are more creative and it also lowers

stress levels. In contrast, gossip and rudeness disrupt performance, lower productivity and

decrease job satisfaction. Conflicts will arise causing miscommunications that will lead to a

decrease in morale.
Office Characteristics

According to this same research made, I came to realize that there are certain conditions that

will affect employee’s reaction to their work and the setting such as “openness and density.”

The office setting such as openness and density can generate different reactions. The

openness of an office can makes employees feel a sense of calmness. Density also has an

impact on employee’s wellness. It is important not to over-densify office space because small

workstations can cause collaboration to suffer.

Employees want to belong in successful organizations that have a great company culture and

provide opportunities for future growth. Recognizing ways to improve organization behaviors

can help resolve underlying issues between employees and promote an appealing workplace

environment.
 UNITED METHODIST UNIVERSITY
ASHMUN STREET
MONROVIA, LIBERIA

COURSE:
Management 363 Section 3

TOPIC:
Discuss Workforce Diversity and Its Impacts at the Workplace.

SUBMITTED TO:
Mr. Koffa Kloh
Course Instructor

SUBMITTED BY:
Decontee T. Williams
ID#: 21787

DATE OF SUBMISSION:
August 2, 2021
UNITED METHODIST UNIVERSITY
ASHMUN STREET
MONROVIA, LIBERIA

COURSE:
Management 363 Section 3

TOPIC:
Mr. R. Kofa Kloh
Course Instructor

SUBMITTED TO:
Mr. Koffa Kloh
Course Instructor

SUBMITTED BY:
Natasha M. Kallon
ID#: 22185

DATE OF SUBMISSION:
August 4, 2021
 UNITED METHODIST UNIVERSITY
ASHMUN STREET
MONROVIA, LIBERIA

COURSE:
Management 363 Section 3

TOPIC:
Discuss Workforce Diversity and Its Impacts at the Workplace.

SUBMITTED TO:
Mr. Koffa Kloh
Course Instructor

SUBMITTED BY:
Natasha M. Kallon
ID#: 22185

DATE OF SUBMISSION:
August 2, 2021