EasyNote TJ66
EasyNote TJ66
SERVICE GUIDE
Revision History
Please refer to the table below for the updates made on the Easynote TJ61/TJ62/TJ65/TJ66 service guide.
Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw
Copyright
© 2009 Packard Bell is a registered trademark of Packard Bell BV. All rights reserved. All other brands and product names are
trademarks or registered trademarks of their respective companies.
PRINTED IN TAIWAN
Contents
Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Intel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
AMD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Capacitive hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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Contents
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Contents
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CHAPTER1
System specifications
• Preface
• Features
• System block diagram
• Hardware specifications
• Notebook product tour
• Status indicators
• Keyboard
• Capacitive hotkeys
• Touchpad
• Webcam
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CHAPTER 1: System specifications
Preface
Conventions
The following conventions are used in this manual:
Warning
Indicates a potential for personal injury.
Caution
Indicates a potential loss of data or damage to equipment.
Important
Indicates information that is important to know for the proper
completion of a procedure, choice of an option, or completing a task.
General information
Before using this information and the product it supports, read the following general
information.
• This service guide provides you with all technical information relating to the
basic configuration decided for Acer’s global product offering. To better fit
local market requirements and enhance product competitiveness, your
regional office may have decided to extend the functionality of a machine
(such as add-on cards, modems, or extra memory capabilities). These
localized features are not covered in this generic service guide. In such
cases, contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
• When ordering FRU parts: Check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number
change is made, it may not be noted in this printed service guide.
• Acer-authorized Service Providers: Your Acer office may have a different part
number code to those given in the FRU list of this printed service guide. You
must use the list provided by your regional Acer office to order FRU parts
for repair and service of customer machines.
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Features
Platform
• Intel®
– Processor: Intel Core™2 Duo processor (2.0–2.2 GHz or above) with
®
1066/800 MHz FSB, Intel Pentium Dual-Core processor (2–2.16 GHz
or above) with 800/667 MHz FSB, or Intel Celeron® processor
(2.16–2.3 GHz or above) with 800/667 MHz FSB
– Core logic: Intel PM45 / GM45 / GL40 (north bridge) + Intel ICH9M (south
bridge)
• AMD®
– Processor: AMD Athlon™ 64 X2 Dual-Core Processor for Notebooks
(2–2.1GHz or above), AMD Turion™ 64 X2 Dual-Core Mobile Processor
(2.1–2.2 GHz or above), or AMD Sempron™ Processor for Notebook
PCs (2.1 GHz or above) with 3600 MHz FSB
– Core Logic: ATI RS780M + SB700
• Wireless: Intel WiFi Link 5300/5100, Atheros b/g/n, or Ralink b/g/n
System memory
• Two DIMM slots supporting DDR2 667/800 MHz (PC2-5300/PC2-6400) or
DDR3 1066 MHz DDR3 (PC3-8500) SO-DIMM
• Maximum memory of 4 GB using two 2 GB SO-DIMM
• Dual channel SDRAM support
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Media storage
• Industry standard 2.5” 160–500 GB SATA hard disk drive
• Optical drive options:
– Blu-ray Disc™/DVD-Super Multi double-layer drive
– DVD-Super Multi double-layer drive
• 5-in-1 card reader, supporting MultiMediaCard (MMC), Secure Digital™
®
(SD), xD-Picture Card™ (xD), Memory Stick (MS), Memory Stick PRO™
(MS PRO)
Input devices
• 99- or 100-key keyboard, 2.5 mm (minimum) key travel
• Function keys, system keys, navigation keys, Fn key, Windows key,
Application key, arrow keys, and a separate numeric keypad
• Touchpad pointing device
• Capacitive hotkeys
Audio
• Two built-in stereo speakers
• Built-in microphone
• High-definition audio support
• MS-Sound compatible
Communication
• WLAN: Intel® WiFi Link 5300/5100 a/b/g/n, Atheros b/g/n, or Ralink b/g/n
• WPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate)
• LAN: 10/100/1000 Ethernet
• Integrated webcam (optional)
I/O ports
• Ethernet (RJ45)
• External display (VGA)
• HDMI™ port with HDCP support
• USB (four)
• Microphone in
• Headphone jack with S/PDIF support
• 5-in-1 memory card reader (SD™, MMC, MS, MS PRO, xD)
• DC in jack for AC adapter
• Modem (optional)
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Security
• Kensington lock
• BIOS-based user, supervisor, and HDD passwords
Physical specifications
• Dimensions: 372 × 250 × 26/37 mm (14.65 × 9.84 × 1.02/1.46 in)
• Weight
– TJ61/TJ62 models: 2.885 kg (6.360 lb)
– TJ65/TJ66 models: 2.815 kg (6.206 lb)
Environment
• Temperature
– Operating: 32 to 90 °F (0 to 35 °C)
– Non-operating: -4 to 140 °F (-20 to 60 °C)
• Humidity (non-condensing)
– Operating: 10% to 90%
– Non-operating: 5% to 95%
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AMD
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Hardware specifications
Processor
Item Specification
Type Intel Core 2 Duo, Pentium Dual-Core, AMD Athlon 64 X2, Turion 64 X2,
Celeron mobile processor Sempron mobile processor
Core logic Intel PM45 / GM45 / GL40 + ICH9M AMD RS780MN + SB700
Controllers
Item Intel platform AMD platform
Core logic Intel PM45 / GM45 / GL40 + ICH9M AMD RS780M + SB700
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BIOS
Item Specification
BIOS password control Manually set supervisor, user, and HDD passwords
Memory
Item Specification
Number of slots 2
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Item Specification
Memory module combinations You can install memory modules in any combination as long as they match
the above specifications.
Hard Drive
Item Specification
Drive format
Disks 2 2 2 2
Spindle speed 5400 RPM 5400 RPM 5400 RPM 5400 RPM
(RPM)
Performance specifications
DC power requirement
Voltage tolerance 5 V DC ± 5% 5 V DC ± 5% 5 V DC ± 5% 5 V DC ± 5%
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Optical drive
Item Specification
Model Toshiba Super Multi Drive DL 8X TS-L633B Sony BD COMBO 12.7mm DL 2X BC-5500S
LF LF
HLDS Super Multi Drive DL 8X GT20N LF PLDS BD COMBO 12.7mm DL 2X DS-4E1S
Sony Super Multi Drive DL 8X AD-7580S LF HLDS BD COMBO 12.7mm DL 2X CT-10
PLDS Super Multi Drive DL 8X DS-8A3S LF
Performance specification
Interface SATA
Applicable CD:
disc formats • CD-DA (Red Book) - Standard Audio CD & CD-TEXT
• CD-ROM (Yellow Book Mode1 & 2) - Standard Data
• CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
• CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
• CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
• Photo CD (multi-session)
• Video-CD (White Book) - MPEG1 Video
• CD-Extra (CD+)
• CD-text
• CD-R (Orange Book Part)
• CD-RW & HSRW (Orange Book Part Volume1 & Volume 2)
• Super Audio CD (SACD) Hybrid type
• US & US+ RW
DVD:
• DVD-VIDEO
• DVD-RAM
• DVD-ROM (Book 1.02), DVD-Dual
• DVD-Video (Book 1.1)
• DVD-R (Book 1.0, 3.9G, 4.7 GB)
• DVD-R (Book 2.0, 4.7G) - General & Authoring
• DVD+R (Version 1.0)
• DVD+RW
• DVD-RW (Non CPRM & CPRM)
• DVD-R Dual
Blu-Ray:
BD-R, BD-R DL, BD-RE, BD-RE DL
Power requirement
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LCD
Item Specification
Viewing angle
Horizontal: Right/Left 45/45
Vertical: Upper/Lower 15/35
Temperature (°C)
Operating 0 to +50
Storage (shipping) -40 to +60
Audio
Item Specification
Compatibility HD Audio
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Video
Item Specification
Chipset Intel GM45 AMD RS780MN (ATI nVidia N10M-GE1 ATI M92-XT (Mobility
(4500MHD) HD 3200) Radeon HD 4500)
Core 533 MHz core render 500 MHz core render 680 MHz core render
voltage clock @ 1.05 V core clock clock
voltage
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Keyboard
Item Specification
Key types Function keys, system keys, navigation keys, Fn key, Windows key, Application
key, arrow keys, and separate numeric keypad
Capacitive hotkeys Caps lock, Num lock, PowerSave, My Backup, Wi-Fi control, touchpad lock,
and volume controls
Pointing device
Item Specification
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Wired LAN
Item Specification
Wireless LAN
Item Specification
Bluetooth
Item Specification
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USB
Item Specification
Buttons/Indicators/Ports
Item Specification
Indicators • Power
• Battery charge
• Media activity
• Num lock
• Caps lock
• Bluetooth
Webcam
Item Specification
Power 5V
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Item Specification
LED No
Cooling fan
Processor temperature (°C) Fan speed (rpm) Acoustic level (dBA)
45-50 0-3000 29
55-66 0-3300 33
68-74 3300-3800 38
78-83 3800-4100 40
86-91 4100-4800 40
Note: Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C;
Hardware shut down at 105 °C
Battery
Item Specification
Type Li-ion
AC adapter
Item Specification
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Power management
ACPI mode Description
G3 Mechanical Off - All devices in the system are turned off completely. No electrical current is running
through the system. Except for the real-time clock, power consumption is zero. The machine can
be worked on without damaging the hardware or endangering service personnel.
G2 (S5) Soft Off - The computer consumes a minimal amount of power. No user mode or system mode
code is run. It is not safe to disassemble the machine in this state.
G1 The computer consumes a small amount of power, user mode threads are not being executed,
and the system “appears” to be off (from the end user’s perspective, the display is off, and so on).
It is not safe to disassemble the machine in this state.
G0 (S0) Working - The system dispatches user mode (application) threads and they execute. In this state,
peripheral devices are having their power state changed dynamically. The user can select, through
some UI, various performance/power characteristics of the system to have the software optimize
for performance or battery life. The system responds to external events in real time. It is not safe
to disassemble the machine in this state.
G3 Mechanical Off - All devices in the system are turned off completely. No electrical current is running
through the system. Except for the real-time clock, power consumption is zero. The machine can
be worked on without damaging the hardware or endangering service personnel.
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Front View
Ventilation slots
Component Description
Left View
Ethernet jack HDMI out port Headphone jack
Ethernet jack Plug an Ethernet network cable into this jack. Plug the
other end of the cable into a cable modem, DSL modem,
or an Ethernet network jack.
Monitor port Plug an analog VGA monitor or projector into this port.
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HDMI out port HDMI Plug an HDMI device, such as a high definition television,
into this jack.
USB ports Plug USB devices (such as a diskette drive, flash drive,
printer, scanner, camera, keyboard, or mouse) into these
ports.
Headphone jack Plug amplified speakers or headphones into this jack. The
built-in speakers are turned off when speakers or
headphones are plugged into this jack. This jack supports
the S/PDIF protocol.
Memory card Insert a memory card from a digital camera, MP3 player,
reader PDA, or cellular telephone into the memory card reader.
The memory card reader supports MMC, SD, xD, MS, and
MS PRO cards.
Right View
USB ports Plug a USB device (such as a diskette drive, flash drive,
printer, scanner, camera, keyboard, or mouse) into this
port.
Modem jack Plug a dial-up modem cable into this optional jack.
Power button Press to turn the power on or off. You can also configure
the power button for Sleep/Resume mode.
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Rear View
Ventilation fan
Component Description
Bottom View
Battery Ventilation
slots and
Battery latch cooling fan
Battery lock
Memory/
Hard drive bay
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Keyboard area
Power/Battery Touchpad
indicators
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LCD panel
Microphone Webcam
Webcam Use to let others see who they are communicating with
when making VoIP calls. (optional) For more information,
see “Touchpad” on page 28.
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Status indicators
Status indicators inform you when a drive is being used or when a button has been
pressed that enables a notebook function. The status indicators are located below
the screen.
1 The power and battery charge indicators are located on the front edge of the touchpad area.
2 Media activity refers to hard drive, optical drive, or memory card access.
3 These indicators also serve as capacitive hotkeys. Press to enable/disable their corresponding
function.
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Keyboard
Your notebook features a full-size keyboard that functions the same as a desktop
computer keyboard. Many of the keys have been assigned alternate functions,
including shortcut keys for Windows and function keys for specific system
operations.
Function
keys/
System
keys
Numeric
keypad/
Navigation
keys
Key types
The keyboard has several different types of keys. Some keys perform specific
actions when pressed alone and other actions when pressed in combination with
another key.
System keys Press these colored keys in combination with the FN key
to perform specific actions. For more information, see
“System key combinations” on page 26.
Navigation keys Press these keys to move the cursor to the beginning of
a line, to the end of a line, up the page, down the page,
to the beginning of a document, or to the end of a
document.
Windows key Press this key to open the Windows Start menu. This key
can also be used in combination with other keys to open
Windows utilities like F (Search utility), R (Run utility), and
E (Computer window).
Application key Press this key for quick access to shortcut menus and help
assistants in Windows.
Arrow keys Press these keys to move the cursor up, down, right, or left.
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Mute the sound. Press the key combination again to restore the
F7 sound.
Turn the display screen backlight off to save power. Press any
F8 key to turn it back on.
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Capacitive hotkeys
Button Description
Touchpad lock—Press to turn the internal touchpad on and off. The button
lights up red when the touchpad is locked.
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Touchpad
Touchpad
When you move your finger on the touchpad, the pointer (arrow) on the screen
moves in the same direction. You can use the scroll zone to scroll through
documents. Use of the scroll zone may vary from program to program.
You can use the left and right buttons below the touchpad to select objects.
To... Do this...
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To... Do this...
Webcam
You can use the optional webcam with many of the available Internet chat
programs to add video and audio to your chat session. In addition, by using the
software included with the webcam, you can take pictures or create video clips.
Microphone Webcam
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CHAPTER2
System utilities
• BIOS setup utility
• BIOS recovery
• Clearing a BIOS password
• Unlocking the hard drive
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CHAPTER 2: System utilities
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Important
• You can change the value of a parameter if it is enclosed in
square brackets.
• Navigation keys for a particular menu are shown on the bottom
of the screen. Help for parameters are found in the Item Specific
Help part of the screen. Read this information carefully when
making changes to parameter values.
• The screenshots used in this section are for illustration only. The
values displayed may not be the same as those in your computer.
Important
• The screenshots used in this section are for illustration only. The
values displayed may not be the same as those in your computer.
Actual screen information varies by model, installed features, and
location.
• In the descriptive table following each of the screenshot, settings
in boldface are the default settings.
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CHAPTER 2: System utilities
Information
The Information menu displays a summary of your computer hardware information.
These information are necessary for troubleshooting and may be required when
asking for technical support.
Parameter Description
IDE0 Model Name Displays the model name of the hard drive installed on the
primary IDE master.
IDE0 Serial Number Displays the serial number of the hard drive installed on the
primary IDE master.
ATAPI Model Name Displays the model name of the installed optical drive.
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Main
Use the Main menu to set the system time and date, and other basic options.
System Memory Displays the size of system memory detected during boot-up.
Video Memory Displays the size of video memory detected during boot-up.
F12 Boot Menu Enables or disables the Boot menu during Disabled
POST. Enabled
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CHAPTER 2: System utilities
Security
Use the Security menu option to set system passwords to protect your computer
from unauthorized use.
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Set Supervisor Press Enter to set a supervisor password. When set, this password
Password will allow the user to access and change all settings in the Setup
Utility.
Set User Password Press Enter to set a user password. When set, this password will
restrict a user’s access to the Setup menus. Only the following
menus will be accessible:
• System Time and System Date
• All Exit menu options excluding Load Setup Defaults
Note: A supervisor password must first be set before creating a
user password.
If Password on Boot is enabled, the user must enter the user
password each time the notebook is turned on or wakes from
Sleep.
Set HDD Press Enter to set password for accessing the hard disk drive
Password (HDD) password. It will be required during boot-up or when waking
from hibernation mode.
Caution
When you are prompted to enter a password, you have three tries
before the system halts. Don’t forget your password.
Setting a password
Note the following reminders before you define a system password:
• The maximum length of password contains 8 alphanumeric characters.
• System passwords are case-insensitive.
• When typing the password, only shaded blocks representing each typed
character are visible.
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CHAPTER 2: System utilities
Changing a password
To change a password:
1 Press or to highlight the Set Supervisor Password or Set User Password
field, then press Enter.
The Set Supervisor Password or Set User Password box opens.
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Removing a password
To remove a password:
1 Press or to highlight the Set Supervisor Password or Set User Password
field, then press Enter.
The Set Supervisor Password or Set User Password box opens.
Resetting a password
If you have forgotten the user password, the computer will continue to function
normally but you will have limited access to the Setup utility.
If you have enabled the Password on Boot field and you forget the supervisor
password, you will not be able to boot up the computer. The same thing applies
if you forget the HDD password.
To clear a lost BIOS password (user or supervisor password) you need to short
the clear password hardware gap located on the system board. Go to page 44
for instructions.
To regain access to your computer if you lose the HDD password, you need to
generate a master password and unlock your hard drive. Go to page 46 for
instructions.
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Boot
Use the Boot menu to set the preferred drive sequence in which the Setup utility
attempts to boot the operating system.
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Exit
The Exit menu screen lists options for quitting from the Setup Utility.
Option Description
Exit Saving Changes Saves changes made and closes the Setup utility.
Keyboard shortcut: F10
Exit Discarding Changes Discards changes made and closes the Setup utility.
Load Setup Default Loads the factory-default settings for all Setup parameters.
Keyboard shortcut: F9
Discard Changes Discards all changes made to the Setup utility and loads
previous configuration settings.
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BIOS recovery
An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt
the BIOS code, which will cause the system to go into an unbootable state. You
need to access and execute the boot block program to reboot the computer and
recover the regular BIOS code.
Caution
Observe the following when performing a BIOS recovery:
• Make sure the battery pack is installed to the system and that
the computer is connected to a UPS unit during the BIOS
recovery and BIOS flash procedures.
• The BIOS crisis recovery disk should be prepared in a computer
running the Windows XP or Windows Vista OS.
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CHAPTER3
Replacing notebook components
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CHAPTER 3: Replacing notebook components
Warning
To prevent risk of electric shock, do not insert any object into the
vent holes of the notebook.
Important
Before performing maintenance on the notebook, you should read
and understand the information in this section.
The components inside your notebook are extremely sensitive to static electricity,
also known as electrostatic discharge (ESD).
Before performing maintenance on the notebook, follow these guidelines:
• Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
• Remove components from their antistatic bags only when you are ready to
use them. Do not lay components on the outside of antistatic bags because
only the inside of the bags provide electrostatic protection.
• Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
• Wear a grounding wrist strap (available at most electronics stores) and attach
it to a bare metal part of your workbench or other grounded connection.
• Touch a bare metal surface on your workbench or other grounded object.
Tape
Some of the procedures in this guide involve removing tape that secures cables
or components. Two types of tape are used in this notebook:
• Mylar, non-conductive tape is typically transparent, with a red or brown tint.
• Conductive tape is typically grey or silver in color.
If the existing tape cannot be reused, replace it with the same type. Make sure
the replacement tape is of the non-ESD generating kind. Do not use cellophane
tape.
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Required tools
To disassemble the notebook, you need the following tools:
• Wrist grounding strap (for ESD prevention)
• Flat screwdriver
v
• Phillips screwdriver
v
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5 Disconnect the network cable and all peripheral devices connected to the
notebook.
6 Make sure there is no memory card on the card reader slot. To remove a
memory card:
a Push against the card, as if you were pushing it further into the slot,
letting the card spring out
b Pull the memory card out of its slot.
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3 Slide the battery latch (a), then remove the battery out of the notebook (b).
Note
The battery has been highlighted with a yellow circle in the above
image. Detach the battery and follow local regulations for disposing
it.
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4 Insert a non-marring plastic scribe on the cover’s notch to release the cover
from the computer, and then remove the cover.
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6 Insert the new memory module at a 30° angle into an empty memory slot,
and then press it down until it clicks into place.
The module is keyed so it can only be inserted in one direction. If the module
does not fit, make sure that the notch in the module lines up with the tab in
the memory slot.
7 Reinstall the bay cover.
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4 Unplug the antenna cables. Note which color cable corresponds to each of
the connectors.
Important
The number of antenna cables varies depending on the type
of wireless card installed on the notebook. IEEE 802.11n
cards typically have three antenna cables. Other types of
wireless cards usually have only two antenna cables.
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5 Move the antenna cables away from the wireless card screw.
6 Remove the screw securing the wireless card.
8 Insert the new wireless card at a 30° angle into the empty Mini Card slot.
The card is keyed so it can only be inserted in one direction. If the card does
not fit, make sure that the notch in the card lines up with the tab in the card
slot.
9 Secure the new wireless card with the screw removed in step 6.
10 Reconnect the antenna cables to the connectors.
11 Reinstall the bay cover.
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4 Grasp the black mylar tab and use it to disengage the hard drive from its connector,
and then remove the drive from its bay.
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5 If your new hard drive already includes the hard drive bracket, go to step 8.
If you need to use the bracket from the old hard drive, go to step 6.
6 Remove the screws that secure the hard drive bracket, and then detach the
bracket from the drive.
7 Place the bracket on the new drive and secure it with the two screws removed
in step 6.
8 Slide the new hard drive into the hard drive bay and make sure it’s properly
engaged to the SATA1 connector.
9 Secure the new drive to the system board with the screw removed in step 6.
10 Reinstall the bay cover.
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4 Use the non-marring plastic scribe to carefully push the optical drive out of
the drive bay, and then slide the drive out.
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5 If your new optical drive already has it’s own bracket and bezel, go to step 10.
If you need to use the bracket and bezel from the old optical drive, perform
steps 6–9 as necessary.
6 Detach the bezel from the old optical drive.
7 Remove the screw that secures the optical drive bracket, and then detach
the bracket from the drive.
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Phillips #0 screwdriver
4 Turn the notebook over and open the LCD panel to its fully extended position.
5 Insert a small flat-blade screwdriver or non-marring scribe between the LCD
hinge side and the keyboard cover, and carefully pry the cover up.
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Caution
The keyboard cover is connected to the notebook through the
multimedia board cable. Disconnect this cable first before pulling the
cover away from the palm rest assembly.
6 Detach the keyboard cover from the palm rest assembly and turn it over the
keyboard to access its underside (a).
Open the multimedia board cable connector (b) and disconnect the cable (c).
7 If you will be using the multimedia board from the old keyboard cover, remove
it by performing steps 3 and 4 of the “Replacing the multimedia board”
procedure on page 64.
8 Secure the multimedia board, with the connector facing up, on the new
keyboard cover.
9 Insert the multimedia cable to its connector on the multimedia board, then
close the clip to lock the cable in place.
10 Insert the tabs on the front side of the keyboard cover into the slots located
on the top corners of the palm rest assembly, then press down on the back
part.
11 Press down on the cover until it clicks in place.
The keyboard cover is correctly mounted when you can run you finger along
the sides of the cover and find no gaps.
12 Close the LCD panel and turn the notebook over so the base is facing up.
13 Secure the keyboard cover with the screws removed in step 3.
Caution
If the cover is not correctly installed, your notebook could be
damaged when you try to close the LCD panel.
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Caution
The multimedia board is glued to the keyboard cover. Remove this
board only if it is defective.
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5 Secure the new multimedia board, with the connector facing up, on the
keyboard cover.
6 Insert the multimedia cable to its connector on the multimedia board, then
close the clip to lock the cable in place.
7 Insert the tabs on the front side of the keyboard cover into the slots located
on the top corners of the palm rest assembly, then press down on the back
part.
8 Press down on the cover until it clicks in place.
The keyboard cover is correctly mounted when you can run you finger along
the sides of the cover and find no gaps.
9 Close the LCD panel and turn the notebook over so the base is facing up.
10 Secure the keyboard cover with the screws removed in step 3 of the
“Replacing the keyboard cover” procedure on page 62.
Caution
If the cover is not correctly installed, your notebook could be
damaged when you try to close the LCD panel.
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3 Lift the back edge of the keyboard slightly, then carefully slide it toward the
LCD panel to release the keyboard retaining tabs from the palm rest.
4 Flip the keyboard over onto the touchpad area to access to the keyboard
cable (a).
Open the keyboard cable connector (b) and disconnect the cable (c).
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5 Insert the retaining tabs of the new keyboard into the slots located on the
top side of the touchpad area.
6 Reach underneath the keyboard and insert the keyboard cable to its system
board connector, then close the clip to lock the cable in place.
Important
The keyboard cable is correctly oriented if it is not twisted.
7 Gently press the keyboard down until it is flat all the way across.
8 Reinstall the keyboard cover by performing steps 9–13 of the “Replacing the
keyboard cover” procedure on page 62.
9 Reinstall the battery.
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6 Turn the notebook over again so the palm rest is facing up.
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7 Disconnect the LCD and microphone cables from their system board connectors.
9 If the notebook has a wireless card installed, note the antenna cable routing
for later reference and then perform step 10 to release the antenna cables
from the palm rest.
If there’s no wireless card installed, proceed to step 11 to disconnect the
power button board cable.
10 Release the antenna cables from their palm rest latches, and then pull them
out from underneath the computer.
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11 Disconnect the power button board cable from its system board connector, and then
release it from its palm rest latches.
15 Lift the LCD panel assembly up and away from the notebook.
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16 Position the new LCD panel assembly on the notebook, and then secure it
with the hinge screws removed in step 14.
17 If the notebook has a wireless card installed, proceed to step 18 to arrange
the antenna cables.
If there’s no wireless card installed, proceed to step 19 to reconnect the
power button board cable.
18 Refer to the antenna cable routing note made on step 9 and secure the
antenna cables to the palm rest before pulling the ends downward to the
notebook base.
19 Arrange the power button cable on the palm rest and reconnect it to its
system board connector.
20 Arrange the LCD and microphone cables on the palm rest and reconnect
them to their system board connectors.
21 Close the LCD panel and turn the notebook over so the base is facing up.
22 If the notebook has a wireless card installed, reconnect the antenna cables
and then reinstall the bay cover.
23 Return the base hinge screws removed in step 5.
24 Turn the notebook over so the palm rest is facing up.
25 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
26 Reinstall the battery.
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Phillips #0 screwdriver
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6 Remove the keyboard cover by performing steps 2–6 of the “Replacing the
keyboard cover” procedure on page 62.
7 Remove the keyboard by performing steps 3 and 4 of the “Replacing the
keyboard” procedure on page 66.
8 Remove the LCD panel assembly by performing steps 5–15 of the
“Replacing the LCD panel assembly” procedure on page 68.
9 Disconnect the speaker cable from the system board.
10 Open the multimedia cable connector (a) and disconnect the cable (b).
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11 Open the touchpad cable connector (a) and disconnect the cable from the
system board (b).
14 Turn the notebook over again so the palm rest is facing up.
15 Remove the screws securing the palm rest on the top side.
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16 Locate the small gaps on the top side of the palm rest and insert a small
flat-blade screwdriver or non-marring scribe into each gap to separate the
palm rest from the base enclosure.
17 Once the top side is separated, pry loose the left and right sides of the palm
rest, and finally the bottom side until all the palm rest retaining tabs have
been released.
18 Lift the palm rest assembly from the base enclosure.
19 Place the new palm rest assembly on top of the base enclosure and press
it down on all sides until it snaps into place.
20 Reconnect the speaker, multimedia, and touchpad cables to their respective
system board connectors.
21 Secure the palm rest assembly with the screws removed in steps 13 and 15.
22 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
23 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
24 Return the optical screw drive in its place.
25 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the
hard drive” procedure on page 58.
26 If you have disconnected any wireless antennas, reconnect them now.
27 Reinstall the bay cover.
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Phillips #0 screwdriver
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6 Release the speaker cable from the palm rest, and then remove the
speakers.
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7 Note the orientation of the touchpad board for later reference in installing
the new touchpad board.
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10 Observing the same orientation as the old touchpad board, secure the new
board on the palm rest.
11 Cover the new touchpad board with the tape removed in step 6.
12 Insert the touchpad cable to the touchpad board cable connector, and then
close the clip to lock the cable in place.
13 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm
rest” procedure on page 72.
14 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
15 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
16 Return the optical screw drive in its place.
17 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the
hard drive” procedure on page 58.
18 If you have disconnected any wireless antennas, reconnect them now.
19 Reinstall the bay cover.
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Phillips #0 screwdriver
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7 Remove the palm rest by performing steps 6–18 of the “Replacing the palm
rest” procedure on page 72.
8 Disconnect the USB board cable from the USB board.
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11 Place the new USB board in the base enclosure and secure it with the screw
removed in step 9.
12 Connect the USB board cable to the new USB board.
13 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm
rest” procedure on page 72.
14 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
15 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
16 Close the LCD panel and turn the notebook over so the base is facing up.
17 Return the optical screw drive in its place.
18 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the
hard drive” procedure on page 58.
19 If you have disconnected any wireless antennas, reconnect them now.
20 Reinstall the bay cover.
21 Reinstall the battery.
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Phillips #0 screwdriver
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7 Remove the palm rest by performing steps 6–18 of the “Replacing the palm
rest” procedure on page 72.
8 Disconnect the Bluetooth cable from the Bluetooth module.
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10 Secure the new Bluetooth module on the base enclosure and connect the
Bluetooth cable to it.
11 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm
rest” procedure on page 72.
12 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
13 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
14 Close the LCD panel and turn the notebook over so the base is facing up.
15 Return the optical screw drive in its place.
16 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the
hard drive” procedure on page 58.
17 If you have disconnected any wireless antennas, reconnect them now.
18 Reinstall the bay cover.
19 Reinstall the battery.
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Phillips #0 screwdriver
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8 Disconnect the USB board and Bluetooth module cables from their system
board connectors.
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Note
A circuit board that is >10 cm2 has been highlighted with a yellow
rectangle as shown in the previous image. Follow the local
regulations for disposing this type of circuit board.
The RTC battery has been highlighted with a yellow circle in the
previous image. Detach the RTC battery and follow local regulations
for disposing it.
11 Turn the system board over and remove the cooling assembly by performing
steps 4–7 of the “Replacing the cooling assembly” procedure on page 90.
12 If your new system board does not include a processor, remove the
processor from the old system board and install it on the new system board
by performing steps 4–7 in the “Replacing the processor” section on page 93.
13 Reinstall the cooling assembly by performing steps 9–12 of the “Replacing
the cooling assembly” procedure on page 90.
14 Place the new system board in the base enclosure and secure it with the
screw removed in step 9.
15 Reconnect the USB board and Bluetooth module cables to their system
board connectors.
16 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm
rest” procedure on page 72.
17 Reinstall the LCD panel assembly by following the steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
18 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
19 Close the LCD panel and turn the notebook over so the base is facing up.
20 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing
the optical drive” procedure on page 60.
21 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the
hard drive” procedure on page 58.
22 If you have disconnected any wireless antennas, reconnect them now.
23 Reinstall the bay cover.
24 Reinstall the battery.
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Phillips #0 screwdriver
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7 Lay the cooling assembly down in an upright position to avoid tainting your
work space with thermal grease.
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9 Moisten a soft cloth with isopropyl alcohol and clean the processor die to
remove any thermal grease residue. Wipe the die surface several times to
make sure that no particles or dust contaminants are evident. Allow the
alcohol to evaporate before continuing.
Caution
Do not touch the contact surface of the new cooling assembly nor
the processor die as this may leave dead skin cells or oils from your
finger that can result in poor thermal grease performance.
10 Apply just enough thermal grease to evenly coat the surface of the processor
die.
11 Place the new cooling assembly on the system board and tighten its captive
screws to secure it in place. Follow the sequence of the number beside each
screw when securing the cooling assembly.
12 Reconnect the cooling fan cable to its system board connector.
13 Reinstall the system board by performing steps 14 and 15 of the “Replacing
the system board” procedure on page 87.
14 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm
rest” procedure on page 72.
15 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
16 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
17 Close the LCD panel and turn the notebook over so the base is facing up.
18 Reinstall the optical drive by performing steps 10 and 11 of the “Replacing
the optical drive” procedure on page 60.
19 Reinstall the hard drive by performing steps 8 and 9 of the “Replacing the
hard drive” procedure on page 58.
20 If you have disconnected any wireless antennas, reconnect them now.
21 Reinstall the bay cover.
22 Reinstall the battery.
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Phillips #0 screwdriver
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6 Align pin 1 of the new processor (indicated by the gold arrow on the corner
of the processor) with the beveled corner of the processor socket.
The processor will easily fit into the socket if you oriented it properly.
7 Use a flat-blade screwdriver to turn the lock screw 180° clockwise to secure
the processor in place.
8 Apply just enough thermal grease to evenly coat the surface of the processor
die.
9 Reinstall the cooling assembly by performing steps 9–12 of the “Replacing
the cooling assembly” procedure on page 90.
10 Reinstall the system board by performing steps 14 and 15 of the “Replacing
the system board” procedure on page 87.
11 Reinstall the palm rest by performing steps 19–21 of the “Replacing the palm
rest” procedure on page 72.
12 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
13 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
14 Close the LCD panel and turn the notebook over so the base is facing up.
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Phillips #0 screwdriver
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6 Carefully pry loose the front panel from the LCD assembly lid. Start on the
top side (a), continue to the left and right sides (b), and finally the bottom
side (c).
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8 Place the new front panel on top of the LCD assembly lid.
Make sure that the LCD, microphone, antenna, and power button cables are
properly routed on the hinge sides.
9 Press the front panel on all sides until it snaps into place.
Make sure that there is no gap the between the front panel and the LCD
assembly lid.
10 Secure the front panel with screws removed in steps 4 and 5.
11 Return the LCD front panel rubber inserts to their places.
12 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
13 Turn the notebook over so the palm rest is facing up.
14 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
15 Reinstall the battery.
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Phillips #0 screwdriver
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10 Attach the LCD panel hinge brackets and the LCD cable to the new LCD.
11 Place the new LCD on the LCD assembly lid and secure it with the screws
removed in step 5.
12 Reinstall the LCD front panel by performing steps 8–11 of the “Replacing
the LCD front panel” procedure on page 96.
13 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
14 Turn the notebook over so the palm rest is facing up.
15 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
16 Reinstall the battery.
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Phillips #0 screwdriver
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5 Note the orientation of the power button board for later reference and then
remove the board from the LCD assembly lid.
7 Connect the power button cable to the new power button board.
8 Position the new power button board on the LCD assembly lid making sure
it is in the same orientation noted on step 5.
The board should fit snugly against the spring to ensure proper contact when
pressing the power button.
9 Place the LCD back on the LCD assembly lid.
10 Return the hinge screws to their places.
11 Reinstall the LCD front panel by performing steps 8–11 of the “Replacing
the LCD front panel” procedure on page 96.
12 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
13 Turn the notebook over so the palm rest is facing up.
14 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
15 Reinstall the battery.
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5 Note the orientation of the Kensington lock cap for later reference and then
remove the screws securing it.
7 Position the new Kensington lock cap on the left hinge making sure it is in
the same orientation noted on step 5.
8 Secure the cap with the screws removed in step 5.
9 Reinstall the LCD front panel by performing steps 8–11 of the “Replacing
the LCD front panel” procedure on page 96.
10 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
11 Turn the notebook over so the palm rest is facing up.
12 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
13 Reinstall the battery.
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7 Place the new microphone on the LCD assembly lid and secure its cable
on the adhesive tabs.
8 Place the LCD back on the LCD assembly lid.
9 Return the hinge screws to their places.
10 Reinstall the LCD front panel by performing steps 8–11 of the “Replacing
the LCD front panel” procedure on page 96.
11 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
12 Turn the notebook over so the palm rest is facing up.
13 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
14 Reinstall the battery.
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Phillips #0 screwdriver
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6 Carefully pry the antenna boards loose from the LCD assembly lid to remove
the antennas.
7 Secure the new antenna on the LCD assembly lid and route their cables
underneath the adhesive tabs.
8 Place the LCD back on the LCD assembly lid.
9 Return the hinge screws to their places.
10 Reinstall the LCD front panel by performing steps 8–11 of the “Replacing
the LCD front panel” procedure on page 96.
11 Reinstall the LCD panel assembly by performing steps 16–23 of the
“Replacing the LCD panel assembly” procedure on page 68.
12 Turn the notebook over so the palm rest is facing up.
13 Reinstall the keyboard and the keyboard cover by performing steps 5–8 of
the “Replacing the keyboard” procedure on page 66.
14 Reinstall the battery.
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114
CHAPTER4
Troubleshooting
• Diagnosing problems
• System test procedures
• Power-On Self-Test (POST) error message
• Index of error messages
• Phoenix BIOS beep codes
• Symptom-to-FRU error messages
• Intermittent problems
• Undetermined problems
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Diagnosing problems
Use the following procedure as a guide for diagnosing notebook problems.
Important
The diagnostic tests are intended to test only Acer products.
Non-Acer products, prototype cards, or modified options can give
false errors and invalid system responses.
Symptoms (Verified) Go To
Power failure. (The power indicator “Testing the power system” on page 118
does not go on or stay on.)
POST detects an error and displayed “Index of error messages” on page 122
messages on screen.
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Important
Do not replace a non-defective FRU.
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If you suspect a power problem, complete the appropriate power supply check:
• “Check the power adapter” on page 118
• “Check the battery pack” on page 119
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Important
To check the battery charge operation, use a discharged battery
pack or a battery pack that has less than 50% of the total power
remaining when installed in the notebook.
If the battery status indicator does not light up, remove the battery pack and let
it return to room temperature. Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge
indicator still does not light up, replace the DC/DC charger board.
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Important
Do not replace a non-defective FRU.
After you use the touchpad, the pointer may drift on the screen for a short time.
This self-acting pointer movement can occur when a slight, steady pressure is
applied to the touchpad pointer. This symptom is not a hardware problem. No
service actions are necessary if the pointer movement stops in a short period of
time.
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This index can also help you determine the next possible FRU to be replaced when
servicing a notebook.
If the symptom is not listed, see “Undetermined problems” on page 135.
The following lists the error messages that the BIOS displays on the screen and
the error symptoms classified by function.
Important
Most of the error messages occur during POST. Some of them
display information about a hardware device, such as the amount
of memory installed. Others may indicate a problem with a device,
such as the way it has been configured.
Important
If the system fails after you make changes in the BIOS Setup Utility
menus, reset the notebook, enter Setup, and install Setup defaults
or correct the error.
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<No error code> Battery is critically low. In this situation BIOS issues four short beeps, then shuts
the system down. No message is displayed.
<No error code> Temperature is critically high. In this situation BIOS shuts the system down. No
message is displayed.
Error messages
Error Messages FRU/Action Sequence
Stuck Key See “Testing the keyboard or auxiliary input device” on page 117.
Keyboard error See “Testing the keyboard or auxiliary input device” on page 117.
Keyboard Controller Failed See “Testing the keyboard or auxiliary input device” on page 117.
Monitor type does not match CMOS - Run Run “Load Setup Defaults” using the BIOS Setup Utility, then
Setup reboot the notebook.
Shadow RAM Failed at offset: nnnn • Test or replace the BIOS ROM.
• Test or replace the system board.
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System battery is dead - Replace and run Test or replace the CMOS battery, run the BIOS Setup Utility to
Setup reconfigure system time, then reboot the system.
System CMOS checksum bad - Default Test or replace the CMOS battery, run the BIOS Setup Utility to
configuration used reconfigure system time, then reboot the system.
System timer error • Test or replace the CMOS battery, run the BIOS Setup Utility
to reconfigure system time, then reboot the system.
• Test or replace the system board.
Real time clock error • Test or replace the CMOS battery, run the BIOS Setup Utility
to reconfigure system time, then reboot the system.
• Test or replace the system board.
Previous boot incomplete - Default • Run “Load Setup Defaults” using the BIOS Setup Utility, then
configuration used reboot the notebook.
• Test or replace the CMOS battery, run the BIOS Setup Utility
to reconfigure system time, then reboot the system.
• Test or replace the system board.
Memory size found by POST differed from • Run “Load Setup Defaults” using the BIOS Setup Utility, then
CMOS reboot the notebook.
• Test or replace the SO-DIMM.
• Test or replace the system board.
Diskette drive A error • Make sure that the drive is defined with the proper diskette type
in the BIOS Setup Utility.
Incorrect Drive A type - run SETUP Make sure that the drive is defined with the proper diskette type
in the BIOS Setup Utility
System cache error - Cache disabled Test or replace the system board.
Device Address Conflict • Run “Load Setup Defaults” using the BIOS Setup Utility, then
reboot the notebook.
• Test or replace the CMOS battery, run the BIOS Setup Utility
to reconfigure system time, then reboot the system.
• Test or replace the system board.
Allocation Error for device • Run “Load Setup Defaults” using the BIOS Setup Utility, then
reboot the notebook.
• Test or replace the CMOS battery, run the BIOS Setup Utility
to reconfigure system time, then reboot the system.
• Test or replace the system board.
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I/O device IRQ conflict • Run “Load Setup Defaults” using the BIOS Setup Utility, then
reboot the notebook.
• Test or replace the CMOS battery, run the BIOS Setup Utility
to reconfigure system time, then reboot the system.
• Test or replace the system board.
Operating system not found • Run the BIOS Setup Utility and see if fixed disk and drive A:
are properly identified.
• Test or replace the diskette drive
• Test or replace the hard disk drive
• Test or replace the system board
No beep, power-on indicator turns off and • Test the power source (battery pack and power adapter). See
LCD is blank. “Testing the power system” on page 118.
• Make sure that every connector is connected tightly and
correctly.
• Reconnect the SO-DIMM.
• Test or replace the LED board.
• Test or replace the system board.
No beep, power-on indicator turns on and • Test the power source (battery pack and power adapter). See
LCD is blank. “Testing the power system” on page 118.
• Reconnect the LCD connector
• Check the hard disk drive.
• Check the LCD inverter ID.
• Check the LCD cable.
• Test or replace the LCD inverter.
• Test or replace the LCD.
• Test or replace the system board.
No beep, power-on indicator turns on and • Make sure that every connector is connected tightly and
a blinking cursor shown on LCD during correctly.
POST. • Test or replace the system board.
No beep during POST but system runs • Test or replace the speaker.
correctly. • Test or replace the system board.
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2Eh 1-3-4-3 RAM failure on data bits xxxx of low byte of memory bus
30h 1-4-1-1 RAM failure on data bits xxxx of high byte of memory bus
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127
CHAPTER 4: Troubleshooting
98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
128
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E7h Go to BIOS
129
CHAPTER 4: Troubleshooting
130
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• The LCD backlight doesn't work. • Run “Load Setup Defaults” using the BIOS Setup Utility, then
• The LCD is too dark. reboot the notebook.
• The LCD brightness cannot be • Reconnect the LCD connectors.
adjusted. • Test or replace the keyboard (if contrast and brightness
• The LCD contrast cannot be adjusted. function key doesn't work).
• Check the LCD inverter ID.
• Test or replace the LCD cable.
• Test or replace the LCD inverter.
• Test or replace the LCD.
• Test or replace the system board.
The LCD is displaying extra horizontal or • Check the LCD inverter ID.
vertical lines. • Test or replace the LCD cable.
• Test or replace the LCD inverter.
• Test or replace the LCD.
• Test or replace the system board.
Power
Symptom / Error Action in Sequence
The notebook shuts down during • Test the power source (battery pack and power adapter). See
operation. “Testing the power system” on page 118.
• Test or replace the battery pack.
• Test or replace the power adapter.
• Test or replace the system board.
The notebook doesn’t turn on. • Test the power source (battery pack and power adapter). See
“Testing the power system” on page 118.
• Test or replace the battery pack.
• Test or replace the power adapter.
• Test or replace the system board.
The notebook doesn’t turn off. • Test the power source (battery pack and power adapter). See
“Testing the power system” on page 118.
• Press and hold the power button for more than four seconds.
• Test or replace the system board.
The battery can’t be charged. • Test the battery pack. See “Check the battery pack” on page
119.
• Test or replace the battery pack.
• Test or replace the system board.
131
CHAPTER 4: Troubleshooting
Memory Card
Symptom / Error Action in Sequence
The notebook cannot detect the memory • Test or replace the system board.
card.
Memory card reader slot pin is damaged. • Test or replace the system board.
Memory
Symptom / Error Action in Sequence
Memory count (size) appears different • Run “Load Setup Defaults” using the BIOS Setup Utility, then
from actual size. reboot the notebook.
• Test or replace the SO-DIMM.
• Test or replace the system board.
Sound
Symptom / Error Action in Sequence
No sound comes from the notebook when • Reinstall the audio driver.
running Windows multimedia programs. • Test or replace the speakers.
• Test or replace the system board.
The internal speakers make noise or emit • Test or replace the speakers.
no sound. • Test or replace the system board.
Power management
Symptom / Error Action in Sequence
The notebook will not hibernate. • Test or replace the keyboard (if control is from the keyboard).
• Test or replace the hard disk drive.
• Test or replace the system board.
The system doesn't hibernate and emits • Press Fn+o and see if the notebook enters hibernation mode.
four short beeps every minute. • Test or replace the touchpad.
• Test or replace the keyboard.
• Check the hard disk connection to the system board.
• Test or replace the hard disk drive.
• Test or replace the system board.
The notebook doesn’t enter standby mode • Make sure that the magnet is in the magnet holder. For more
after closing the LCD. information, see “Replacing the LCD” on page 99.
• Test or replace the system board.
The system doesn't resume from • Check the hard disk connection to the system board.
hibernation mode. • Test or replace the hard disk drive.
• Test or replace the system board.
The system doesn't resume from standby • Make sure that the magnet is in the magnet holder. For more
mode after opening the LCD. information, see “Replacing the LCD” on page 99.
• Test or replace the system board.
132
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The battery fuel gauge in Windows doesn’t • Remove the battery pack and let it cool for two hours.
go higher than 90%. • Refresh the battery (use only battery power until the notebook
turns off, then charge the battery).
• Test or replace the battery pack.
• Test or replace the system board.
The system hangs intermittently. • Reconnect the hard disk drive and optical drive.
• Check the hard disk connection to the system board.
• Test or replace the system board.
Devices
Symptom / Error Action in Sequence
System configuration does not match the • Run “Load Setup Defaults” using the BIOS Setup Utility, then
installed devices. reboot the notebook.
• Reconnect the hard disk drive and optical drive.
The external display does not work • Press Fn+F4 repeatedly to switch between LCD, external
correctly. display, and both displays.
• Test or replace the system board.
USB does not work correctly. • Test or replace the USB board.
• Test or replace the system board.
The keyboard (one or more keys) does not • Reconnect the keyboard cable.
work. • Test or replace the keyboard.
• Test or replace the system board.
Important
If you cannot find a symptom or an error in this list and the problem
remains, see “Undetermined problems” on page 135.
133
CHAPTER 4: Troubleshooting
Intermittent problems
Intermittent system hang problems can be caused by a variety of reasons that
have nothing to do with a hardware defect. These reasons include: cosmic
radiation, electrostatic discharge, or software errors. FRU replacement should be
considered only when a recurring problem exists.
To analyze an intermittent problem:
1 Run the advanced diagnostic test for the system board in loop mode at least
ten times.
– If any error is detected, replace the FRU.
• If no error is detected, do not replace any FRU.
2 Rerun the test to verify that there are no more errors.
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Undetermined problems
If the diagnostic test may not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system
is inoperative. Use these procedures to isolate the failing FRU (do not isolate a
non-defective FRU).
Important
Verify that all attached devices are supported by the notebook.
Important
Verify that the power supply being used at the time of the failure is
operating correctly. (See “Testing the power system” on page 118.)
Important
Do not replace a non-defective FRU.
135
CHAPTER 4: Troubleshooting
136
CHAPTER5
System board layout
• EasyNote TJ65/TJ66 system board
• EasyNote TJ61/TJ62 system board
137
CHAPTER 5: System board layout
138
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Bottom view
8 HDMI1 HDMI out port 18 MINI1 WLAN card slot (Mini Card)
139
CHAPTER 5: System board layout
140
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Bottom view
9 HDMI1 HDMI out port 19 MINI2 WLAN card slot (Mini Card)
141
CHAPTER 5: System board layout
142
CHAPTER6
FRU (Field-Replaceable Unit) list
• Introduction
• Exploded diagram
• FRU list
143
CHAPTER 6: FRU (Field-Replaceable Unit) list
Introduction
This chapter gives you the FRU (field-replaceable-unit) listing in global
configurations of this model. Refer to this chapter whenever ordering for parts to
repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most
up-to-date information available on your regional web or channel. For whatever
reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may
have a DIFFERENT part number code from those given in the FRU list of this
printed Service Guide. You MUST use the local FRU list provided by your regional
Acer office to order FRU parts for repair and service of customer machines.
Important
To scrap or to return the defective parts, you should follow the local
government ordinance or regulations on how to dispose it properly,
or follow the rules set by your regional Acer office on how to return it.
144
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Exploded diagram
145
CHAPTER 6: FRU (Field-Replaceable Unit) list
Item Component
1 Keyboard cover
2 Multimedia board
3 Palm rest
4 Touchpad board
5 Cooling assembly
6 System board
9 Front panel
10 LCD panel
18 Keyboard
19 Battery
21 Optical drive
24 Base enclosure
25 Hard drive
26 Bluetooth module
27 Bay cover
146
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FRU list
EasyNote TJ65
Category Part name Description OEM part number
AC adapter
Power cable
147
CHAPTER 6: FRU (Field-Replaceable Unit) list
Power cable continuation POWER CORD 10A 250V CODE 10A 250V 27.01518.671
3PIN DENMARK BK 3P DENMARK BK
148
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Battery
149
CHAPTER 6: FRU (Field-Replaceable Unit) list
Boards
System board
Multimedia board
USB board
Touchpad board
Bluetooth module
150
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Wireless card
Webcam board
Cables
151
CHAPTER 6: FRU (Field-Replaceable Unit) list
Case/cover/bracket assembly
Base enclosure
Bay cover
Palm rest
152
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Keyboard cover
Front panel
153
CHAPTER 6: FRU (Field-Replaceable Unit) list
SD dummy card
Memory module
154
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155
CHAPTER 6: FRU (Field-Replaceable Unit) list
Processor
Cooling assembly
Hard drive
156
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Hard drive continuation HDD 250GB 5400RPM SATA HDD 250GB WD KH.25008.021
WD WD2500BEVT-22ZCT0 WD2500BEVT-22
F/W:11.01A11 ZCT0
Optical drive
Blu-ray Disc/DVD-Super
Multi double-layer combo
drive
157
CHAPTER 6: FRU (Field-Replaceable Unit) list
DVD-Super Multi
double-layer drive
Keyboard
158
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Keyboard continuation
159
CHAPTER 6: FRU (Field-Replaceable Unit) list
Keyboard continuation
LCD
160
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LCD continuation
Microphone
Speakers
161
CHAPTER 6: FRU (Field-Replaceable Unit) list
Miscellaneous
Name plate
Screws
162
APPENDIX A
Model definition and configuration
163
Intel (EasyNote TJ65/TJ66)
164
ENTJ65-424G32M EMEA Portug LX.B750Y.00 ENTJ65-424G32Mn PMDT4200 N10MGE 512M- SO2G SO2G N320GB5.4K NSM8XS 3rd WiFi N 6CELL2.2
n al 1 VHB32BTPT1 1 DDR2 BII6 BII6 S 1x2
N10MGE1512Cck4 (64*16 BGN
2*2G/320/6L/5R/CB_bgn *4)
_0.3D_GEc_PT41
EasyNote_TJ65-CU-200
PT
ENTJ65-643G25M EMEA Turkey LX.B610Y.00 ENTJ65-643G25Mn EM C2DT6400 N10MGE 512M- SO2G SO1G N250GB5.4K NSM8XS SP1x2M BT 2.1 6CELL2.2
n 1 VHB32BTTR1 1 DDR2 BII6 BII6 S MW
N10MGE1512Cck8 (64*16
2G+1G/250/BT/6L/5R/C *4)
B_n2_0.3D_GEc_TR31
APPENDIX A:
EasyNote_TJ65-DT-002
TK
ENTJ65-643G32M EMEA Portug LX.B610X.00 ENTJ65-643G32Mn C2DT6400 N10MGE 512M- SO2G SO1G N320GB5.4K NSM8XS SP1x2M N 6CELL2.2
n al 6 VHP32BTPT1 1 DDR2 BII6 BII6 S MW
N10MGE1512Cck8 (64*16
2G+1G/320/6L/5R/CB_n *4)
2_0.3D_GEc_PT44
EasyNote_TJ65-DT-206
PT
ENTJ65-644G25M EMEA France LX.B610X.00 ENTJ65-644G25Mn C2DT6400 N10MGE 512M- SO2G SO2G N250GB5.4K NSM8XS SP1x2M N 6CELL2.2
n 5 VHP32BTFR1 1 DDR2 BII6 BII6 S MW
N10MGE1512Cck8 (64*16
2*2G/250/6L/5R/CB_n2_ *4)
0.3D_GEc_FR64
EasyNote_TJ65-DT-042
FR
ENTJ65-644G32B EMEA Spain LX.B610X.00 ENTJ65-644G32Bn C2DT6400 N10MGE 512M- SO2G SO2G N320GB5.4K NBDCB4 SP1x2M N 6CELL2.2
n 4 VHP32BTES1 1 DDR2 BII6 BII6 S XS MW
N10MGE1512Cck8 (64*16
2*2G/320/6L/5R/CB_n2_ *4)
0.3D_GEc_ES54
EasyNote_TJ65-DT-204
SP
ENTJ65-644G50M EMEA Portug LX.B610X.00 ENTJ65-644G50Mn C2DT6400 N10MGE 512M- SO2G SO2G N500GB5.4K NSM8XS SP1x2M BT 2.0 6CELL2.2
n al 3 VHP32BTPT1 1 DDR2 BII6 BII6 S MW
N10MGE1512Cck8 (64*16
2*2G/500_L/BT/6L/5R/C *4)
B_n2_0.3D_GEc_PT44
EasyNote_TJ65-DT-201
PT
Model RO Country Acer Part No Description CPU VGA Chip VRAM 1 Memory Memory HDD 1(GB) ODD Wireless Bluetooth Battery
1 2 LAN
ENTJ65-744G50B WW WW S2.B610Y.00 ENTJ65-744G50Bn C2DP7450 N10MGE 512M- SO2G SO2G N500GB5.4K NBDCB4 SP1x2M BT 2.0 6CELL2.8
n 3 VHB32BWW1 1 DDR2 BII6 BII6 S XS MW
N10MGE1512Cck8 (64*16
2*2G/500_L/BT/6L2.8/5R *4)
/CB_n2_0.3D_GEc_EN1
1
ENTJ65-744G50M WW WW S2.B610Y.00 ENTJ65-744G50Mn C2DP7450 N10MGE 512M- SO2G SO2G N500GB5.4K NSM8XS SP1x2M BT 2.0 6CELL2.8
n 2 VHB32BWW1 1 DDR2 BII6 BII6 S MW
N10MGE1512Cck8 (64*16
2*2G/500_L/BT/6L2.8/5R *4)
/CB_n2_0.3D_GEc_EN1
1
ENTJ65-644G32M EMEA Spain LX.B610X.00 ENTJ65-644G32Mn C2DT6400 N10MGE 512M- SO2G SO2G N320GB5.4K NSM8XS SP1x2M N 6CELL2.2
n 2 VHP32BTES1 1 DDR2 BII6 BII6 S MW
N10MGE1512Cck8 (64*16
2*2G/320/6L/5R/CB_n2_ *4)
0.3D_GEc_ES54
EasyNote_TJ65-DT-202
SP
ENTJ65-643G25M EMEA France LX.B610X.00 ENTJ65-643G25Mn C2DT6400 N10MGE 512M- SO2G SO1G N250GB5.4K NSM8XS SP1x2M N 6CELL2.2
n 1 VHP32BTFR1 1 DDR2 BII6 BII6 S MW
www.packardbell.com
N10MGE1512Cck8 (64*16
2G+1G/250/6L/5R/CB_n *4)
2_0.3D_GEc_FR64
EasyNote_TJ65-DT041F
R
ENTJ65-744G50M WW WW S2.B610Y.00 ENTJ65-744G50Mn C2DP7450 N10MGE 512M- SO2G SO2G N500GB5.4K NSM8XS SP3x3M BT 2.0 6CELL2.2
n 1 VHB64BWW2 1 DDR2 BII6 BII6 S MW
N10MGE1512Cbnh (64*16
2*2G/500_L/BT/6L/5R/C *4)
B_n3_0.3D_GEc_EN11
ENTJ65-423G25M EMEA France LX.B860Y.00 ENTJ65-423G25Mn PMDT4200 UMA N SO1G SO2G N250GB5.4K NSM8XS 3rd WiFi N 6CELL2.2
n 1 VHB32BTFR1 UMACck4 BII6 BII6 S 1x2
1G+2G/250/6L/5R/CB_b BGN
gn_0.3D_GEc_FR61
EasyNote_TJ65-AU026F
R
ENTJ65-422G25M EMEA Russia LX.B860X.00 ENTJ65-422G25Mi PMDT4200 UMA N SO1G SO1G N250GB5.4K NSM8XS 3rd WiFi BT 2.0 6CELL2.2
i 2 VHP32BTRU2 UMACck4 BII6 BII6 S 1x2
2*1G/250/BT/6L/5R/CB_ BGN
bg_0.3D_GEc_RU41
EasyNote_TJ65-AU-001
RU
ENTJ65-422G25M EMEA Middle LX.B860X.00 ENTJ65-422G25Mn EM PMDT4200 UMA N SO1G SO1G N250GB5.4K NSM8XS 3rd WiFi BT 2.0 6CELL2.2
n East 1 VHP32BTMEA BII6 BII6 S 1x2
UMACck4 BGN
2*1G/250/BT/6L/5R/CB_
bgn_0.3D_GEc_AR65
EasyNote_TJ65-AU-001
UEA
ENTJ65-901G16M WW WW S2.B860X.00 ENTJ65-901G16Mn CM900 UMA N SO1G N N160GB5.4K NSM8XS 3rd WiFi N 6CELL2.2
n 1 VHP32BWW2 UMACck4 BII6 S 1x2
1*1G/160/6L/5R/CB_bgn BGN
165
_0.3D_GEc_EN11
166
Model RO Country Acer Part No Description CPU VGA Chip VRAM 1 Memory Memory HDD 1(GB) ODD Wireless Bluetooth Battery
1 2 LAN
ENTJ65-643G32M EMEA Portug LX.B760X.00 ENTJ65-643G32Mn C2DT6400 UMA N SO2G SO1G N320GB5.4K NSM8XS SP1x2M N 6CELL2.2
n al 1 VHP32BTPT1 UMACck8 BII6 BII6 S MW
2G+1G/320/6L/5R/CB_n
2_0.3D_GEc_PT44
EasyNote_TJ65-BT-206
PT
ENTJ65-644G32M EMEA Portug LX.B760X.00 ENTJ65-644G32Mn C2DT6400 UMA N SO2G SO2G N320GB5.4K NSM8XS SP1x2M N 6CELL2.2
n al 2 VHP32BTPT1 UMACck8 BII6 BII6 S MW
2*2G/320/6L/5R/CB_n2_
0.3D_GEc_PT44
EasyNote_TJ65-BT-202
PT
ENTJ66-644G25M EMEA France LX.B870X.00 ENTJ66-644G25Mn C2DT6400 N10MGE 512M- SO2G SO2G N250GB5.4K NSM8XS SP1x2M N 6CELL2.2
n 3 VHP32BTFR1 1 DDR2 BII6 BII6 S MW
N10MGE1512Ccw8 (64*16
2*2G/250/6L/5R/CB_n2_ *4)
0.3D_GEc_FR64
EasyNote_TJ66-DT-043
FR
ENTJ66-644G32B EMEA Portug LX.B870X.00 ENTJ66-644G32Bn C2DT6400 N10MGE 512M- SO2G SO2G N320GB5.4K NBDCB4 SP1x2M BT 2.0 6CELL2.2
n al 2 VHP32BTPT1 1 DDR2 BII6 BII6 S XS MW
N10MGE1512Ccw8 (64*16
2*2G/320/BT/6L/5R/CB_ *4)
APPENDIX A:
n2_0.3D_GEc_PT44
EasyNote_TJ66-DT-203
PT
ENTJ66-644G32B EMEA Spain LX.B870X.00 ENTJ66-644G32Bn C2DT6400 N10MGE 512M- SO2G SO2G N320GB5.4K NBDCB4 SP1x2M N 6CELL2.2
n 1 VHP32BTES1 1 DDR2 BII6 BII6 S XS MW
N10MGE1512Ccw8 (64*16
2*2G/320/6L/5R/CB_n2_ *4)
0.3D_GEc_ES54
EasyNote_TJ65-DT-204
SP//
ENTJ66-424G32B EMEA Spain LX.B780X.00 ENTJ66-424G32Bn PMDT4200 UMA N SO2G SO2G N320GB5.4K NBDCB4 3rd WiFi N 6CELL2.2
n 1 VHP32BTES1 UMACcw4 BII6 BII6 S XS 1x2
2*2G/320/6L/5R/CB_bgn BGN
_0.3D_GEc_ES54
EasyNote_TJ65-AU-203
SP
AMD (EasyNote TJ61/TJ62)
Common to all model configurations are:
• Camera: 0.3M DV
• Card reader: 5-in-1 built-in
• Adapter: 65W
• LCD: 15.6 WXGA LED-backlit
• Wireless LAN: 3rd WiFi 1x2 BGN
Model RO Country Acer Part No Description CPU VGA VRAM 1 Memory Memory HDD 1(GB) ODD Bluetoot Battery
Chip 1 2 h
ENTJ61-644G32B EMEA Portuga LX.B790X.00 ENTJ61-644G32Bn VHP32BTPT1 AAQL64 M92XT 512M- SO2G SO2G N320GB5.4K NBDCB4 N 6CELL2.2
n l 3 M92XT512Cck2 DDR2( BII6 BII6 S XS
2*2G/320/6L/5R/CB_bgn_0.3D_GEc_PT 64*16*
44 EasyNote_TJ61-SB-205PT 4)
ENTJ61-644G32B EMEA Spain LX.B790X.00 ENTJ61-644G32Bn VHP32BTES1 AAQL64 M92XT 512M- SO2G SO2G N320GB5.4K NBDCB4 N 6CELL2.2
n 1 M92XT512Cck2 DDR2( BII6 BII6 S XS
2*2G/320/6L/5R/CB_bgn_0.3D_GEc_ES 64*16*
www.packardbell.com
54 EasyNote_TJ61-SB-104SP 4)
ENTJ61-644G50M EMEA Spain LX.B790X.00 ENTJ61-644G50Mn VHP32BTES1 AAQL64 M92XT 512M- SO2G SO2G N500GB5.4K NSM8XS N 6CELL2.2
n 2 M92XT512Cck2 DDR2( BII6 BII6 S
2*2G/500_L/6L/5R/CB_bgn_0.3D_GEc_ 64*16*
ES54 EasyNote_TJ61-SB-103SP 4)
ENTJ61-741G32M WW WW S2.B720Z.001 ENTJ61-741G32Mn VB32BWW2 ATRM74 M92XT 512M- SO1G N N320GB5.4K NSM8XS BT 2.0 6CELL2.9
n M92XT512Cck6 DDR2( BII6 S
1*1G/320/BT/6L/CB_bgn_0.3D_EN11 64*16*
4)
ENTJ61-643G25M EMEA France LX.B810Y.001 ENTJ61-643G25Mn VHB32BTFR1 AAQL64 N N SO1G SO2G N250GB5.4K NSM8XS N 6CELL2.2
n UMACck2 BII6 BII6 S
1G+2G/250/6L/5R/CB_bgn_0.3D_GEc_
FR61 EasyNote_TJ61-TB040FR
ENTJ61-724G50M EMEA Spain LX.B800X.00 ENTJ61-724G50Mn VHP32BTES1 ATRM72 N N SO2G SO2G N500GB5.4K NSM8XS N 6CELL2.2
n 1 UMACck6 BII6 BII6 S
2*2G/500_L/6L/5R/CB_bgn_0.3D_GEc_
ES54 EasyNote_TJ61-SB-105SP
ENTJ62-644G25M EMEA France LX.B850Y.001 ENTJ62-644G25Mn VHB32BTFR1 AAQL64 N N SO2G SO2G N250GB5.4K NSM8XS N 6CELL2.2
n UMACcw2 BII6 BII6 S
2*2G/250/6L/5R/CB_bgn_0.3D_GEc_FR
61 EasyNote_TJ62-RB-041FR
167
APPENDIX A:
168
APPENDIX B
Test compatible components
• Introduction
• Microsoft® Windows Vista® Environment Test
169
APPENDIX B: Test compatible components
Introduction
This notebook’s compatibility is tested and verified by Acer’s internal testing
department. All of its system functions are tested under Windows Vista®,
Windows® XP Home, Windows® XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which
have passed these tests. Regarding configuration, combination and test
procedures, please refer to the Compatibility Test Report released by the Acer
Mobile System Testing Department.
170
www.packardbell.com
Test
Item Specification
171
APPENDIX B: Test compatible components
Item Specification
Card reader adapter Hagiwara sys-com Compact Flash/Microdrive Adapter Express Card
AboCom ExpressCard/34 5in1 Card Reader
172
www.packardbell.com
Item Specification
173
APPENDIX B: Test compatible components
174
APPENDIX C
Online support information
175
APPENDIX C: Online support information
176
Index
A function key 24 dial-up modem 20
indicator 24 DSL 20
AC adapter module, part number 150 DSL modem 19
connector 19 module, replace 84 Ethernet 19
part number 147 specifications 15 external audio 20
specifications 17 system key 26 external microphone 20
antennas, replace 110 boot sequence 40 external speakers 20
HDMI (TV) out 20
application key 25 HDMI devices 20
arrow keys 25 C headphone 20
audio cable lock 19 memory card
controller 8 microphone 20
capacitive hotkeys
headphone jack 20 modem (dial-up) 20
decrease volume 27 monitor (VGA) 19
Increase volume 27
location 22 network 19
microphone 23
mute volume 27 power 19
microphone jack 20
MyBackup key 27 projector / external monitor
next track 26
PowerSave key 27 19
play/pause button 26
touchpad lock 27 speaker 20
previous track 26
Wi-Fi control 27 USB devices 20
sound control keys 27
specifications 12 Caps lock 24 VGA 19
stop button 26 clicking 28 wired LAN 19
component replacement cooling assembly
B antennas 110 fan specifications 17
battery 52 part number 156
backlight control 26 bay cover 53 replace 90
battery Bluetooth module 84 core logic 8
charge indicator 23 cooling assembly 90
location 21 ESD prevention 48 D
lock 21 hard drive 58
part number 149 Kensington lock cap 106 D2D Recovery 36
release latch 21 keyboard 66 dial-up modem 20
remove 52 keyboard cover 62
LCD 99 directional keys 25
specifications 17
LCD assembly lid 112 display 6
bay cover
LCD front panel 96 features 3
part number 152 LCD panel assembly 68 toggle key 26
remove 53
LCD panel hinge brackets double-clicking 29
BIOS crisis disk 42 102 dragging 29
BIOS flash 43 memory 54
BIOS recovery microphone 108
BIOS flash 43 multimedia board 64 E
crisis disk 42 optical drive 60
electrostatic discharge 48
precautions 42 palm rest 72
power button board 104 environmental requirements 5
procedure 42
preparatory steps 51 error symptom-to-spare part
BIOS specifications 9 index 121
processor 93
BIOS utility safety reminders 48 ESD, see electrostatic
access 32 speakers 76 discharge 48
Boot menu 40 system board 87 Ethernet
Exit menu 41 tape 48
Information menu 34 jack 19
tools 50 specifications 15
Main menu 35 touchpad board 78
navigate 33 USB board 81 exploded diagram 145
Security menu 36 wireless card 56 external CD-ROM drive check
block diagram work space 49 117
AMD platform 7 conductive tape 48 external monitor
Intel platform 6 connections connect 19
Bluetooth audio 20 using 26
chipset 15 broadband Internet 19
controller 8 cable modem 19
177
Index
178
www.gateway.com
O S T
optical drive S/PDIF 20 television, connect via HDMI
bezel, remove 61 screen objects 20
bracket, part number 153 getting information 29 touchpad
bracket, remove 61 moving 29 buttons 28
location 20 selecting 28 check 120
part number 157 SD dummy card, part number clicking 28
replace 60 154 dragging screen objects 29
specifications 11 location 23
security features
lock key 27
BIOS passwords 37
P Kensington cable lock 19
moving pointer 28
moving screen objects 29
palm rest shortcut menus 29 opening program or files 29
part number 152 Sleep opening shortcut menu 29
replace 72 mode 26 right-clicking 29
password system key 26 scroll zone 28
change 38 speakers selecting screen objects 28
clear hardware gap 44 jack 20 specifications 14
guidelines 37 location 22 usage 28
HDD, description 37 part number 161 touchpad board
Password on Boot 37 replace 76 part number 150
remove 39 status indicators replace 78
set 38 Bluetooth 24 TV out (HDMI) jack 20
supervisor, description 37 Caps lock 24
physical specifications 5 location 22 U
pointer 28 media activity 24
power Num lock 24 undetermined problems 135
button 20 power 22 USB board
connector 19 supervisor password part number 150
DC in connector 19 change 38 replace 81
Hybrid Sleep mode 26 clear 45 USB port
indicator 22 description 37 location 20
power-saving mode 27 remove 39 specifications 16
Sleep mode 26 set 38
user password
status indicator 22 system board change 38
power button board EasyNote TJ61/TJ62, bottom clear 45
part number 150 view 141 remove 39
replace 104 EasyNote TJ61/TJ62, top set 38
view 140
power cable, part number 147
EasyNote TJ65/TJ66, bottom
power system check 118 view 139 V
battery pack 119 EasyNote TJ65/TJ66, top
power adapter 118 view 138 ventilation
PowerSave key 27 part number 150 cooling fan 21
replace 87 ventilation slots 19
processor
part number 156 system keys VGA port 19
replace 93 backlight 26 video
specifications 8 Bluetooth 26 controller 13
projector display toggle 26 features 13
location 25 HDMI out port 20
connect 19
multimedia control 26 memory 13
port 19
mute 26 monitor port 19
using 26
Sleep mode 26 next chapter 26
usage 26 play/pause button 26
R previous chapter 26
stop button 26
right-clicking 29
VGA port 19
179
Index
volume
decrease 27
increase 27
mute 26
mute key 27
muting 27
W
webcam
board, part number 151
location 23
specifications 16
usage 29
Wi-Fi control 27
Windows key 25
wired LAN
connector 19
specifications 15
wireless card
part number 151
replace 56
wireless LAN
specifications 15
touch key 27
180
MAN NS50 SVC GDE R1 03/09