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PDF Download Hints

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Roland János Gönczi
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17 views

PDF Download Hints

Uploaded by

Roland János Gönczi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Hints: Do the following when having problems downloading or using PDF documents

or experiencing blank forms after you have saved completed forms:

IMPORTANT - Make sure to use Adobe Acrobat Reader when using most CMS forms.
Opening forms directly in Internet Explorer, Chrome, Firefox (i.e. simply clicking on the form
hyperlink) or even using Adobe Acrobat Pro, sometimes blocks the information from
displaying. Using Adobe Acrobat Reader prevents this from happening.

How to do this…

1) Download the latest version of Adobe Acrobat Reader here


http://get.adobe.com/reader/.
2) Rather than opening the document by clicking on the link to the PDF file, go to the forms
page of eRecruiting website, right-click on the form link, select “Save Target As…”
and save the document onto your computer. Then open the
Adobe Reader application first, from the File menu select Open, then browse to and
open the file you just saved on your computer.
3) Specifically, for the CMS100 employment application, go to the forms page of
eRecruiting website https://www2.illinois.gov/sites/work/Pages/Download.aspx, right-
click on the CMS100 form link, select “Save Target As…” and save the document onto
your computer. Then open the Adobe Reader application first, from the File menu
select Open, then browse to and open the app_CMS100.PDF file you just saved on
your computer.

Question - Why is my form blank after I have entered my information and saved the file?

Solution - Make sure to open the file using Adobe Acrobat Reader. Opening the file with
Internet Explorer, Chrome, Firefox or even Adobe Acrobat Pro, sometimes blocks the
information from displaying. Using Adobe Acrobat Reader prevents this from happening.

Notes:
Users have a lot of customizable control over their PCs. Sometimes user customizations
inadvertently lose or misconfigure the association between the Adobe application and .PDF
formatted documents, so when the PDF link is clicked, the computer no longer knows that
PDFs are associated to Adobe so the PC doesn’t know what to do. The above steps
work-around this scenario.
Sometimes browsers, like Chrome, Safari, Firefox Opera, etc., struggle opening customized
dynamic PDF files and occasionally don’t link/launch Adobe properly. The above steps
work-around this issue.

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