CMS Web App User Guide 3 2
CMS Web App User Guide 3 2
User Guide
Version 3.2
June 11, 2021
1 Getting Started 5
2 Join a meeting 6
2.1 Customize meeting join links 7
3 Joining options 9
3.1 More ways to join 10
3.2 Settings 10
10 Manage spaces 28
10.1 Why do I need to update the space passcode? 28
11 Create a space 30
12 Activate spaces 31
13 Edit a space 32
16 Delete a space 36
17 More Information 37
Accessibility Notice 38
Cisco Trademark 42
Revision history
Listed below are the recent changes done to the document:
Table 1:
Date of revision Change
1 Getting Started
Cisco Meeting Server web app (web app) is a browser-based client for Cisco Meeting
Server that lets users join meetings (audio and video).
In web app, spaces provide a way for you to maintain a record of all users, joining
methods and default layout in a meeting.
If you have been invited to a meeting, see Join a meeting using web app.
If you have a user ID and password, log in to web app, see Sign into the web app.
A space is a virtual meeting room that users with access can use to start or join meetings
and share screen or presentation during meetings. Others can be invited to a meeting
using the joining details. Members can send chat messages during a call.
Users with credentials to log into web app can create, edit, delete spaces, change
member roles and access methods, if they have permissions assigned by the
administrator.
2 Join a meeting
When you are invited to a meeting via email or instant message, you can use the
information sent to you to join your meeting from a computer, mobile device or a video
system. Choose from one of the following ways depending on details you have been
sent in the meeting invite:
Here is an sample email invite:
Note: You can customize the join links with additional parameters to set preferences
while joining calls. For more information, see Customize join links.
Note: Alternatively, you can use the video address (URL) to join from a video
conferencing device or a third-party apps such as Skype or Lync. Enter the video
address and follow the product's instructions to join a meeting.
Default option is
'audioVideo'.
name If the user is not signed in, any URL encoded string &name=Sally%20wood
their display name will be
automatically set to the
name provided in this
parameter. Web app will not
prompt the user to enter
their name.
If the user is signed in, their
name will not be changed by
this parameter. However
they can change the name
from the UI or sign in with a
different user ID and
password before joining a
call.
Example: User wants to set the meeting join name as "Sally" and automatically mute
their audio while joining a meeting:
1. Copy the join link:
https://example.com/meeting/059893656?secret=zv9LGLqbZ0DiCo_86haJag
2. Edit the link to add the extra parameters "&name=Sally" and "&audioMuted" to the link:
https://example.com/meeting/059893656?secret=zv9LGLqbZ0DiCo_
86haJag&name=Sally&audioMuted=true
3 Joining options
While joining a meeting, the Joining options screen allows you to chose how you want to
join the meeting. You can see a preview of your video before joining.
Depending on how web app is configured by your administrator, you may be prompted
to enter your name or sign in. Enter your name and click Set display name. This will
appear in the participant list during the meeting and helps others to recognize you.
Alternatively, if you have the User ID and password to sign in to web app, click Sign in
instead.
If the browser remembers a previously entered name, or if the meeting join link has a
name parameter included, the prompt to enter name will not be shown. If you have
already signed in to web app, and are trying to join a meeting, your sign in name will be
shown.
Note: Options on this page depend on how the administrator has configured your web
app.
Note: If your administrator has configured single sign-on (SSO) for your web app
account, you can use SSO to login to web app. To login using SSO, follow these steps:
1. Enter your user name and click Sign in.
2. You will be redirected to the web page of single-sign on provider to sign in. After
signing in, you will be redirected back to web app.
Refer to Cisco Meeting Server documentation for more information on configuring
Single-sign on.
Note: If SSO is enabled, after you log into web app, you will have a separate session on
the web app application from the one with the identity provider. This means that if you
logout / sign out from the web app application but not from the identity provider once
you enter the same user name you will automatically be allowed into the web app
application again. However, if you sign out from the identity provider it doesn't sign you
out from web app and hence you have to also sign out from web app. To ensure that
you cannot log in for this browser session again you must sign out from both the web
app application and the identity provider.
3.2 Settings
l Click Settings to select your camera or microphone. Make sure you have a working
camera and microphone before choosing this option. If you think you have a faulty camera
or microphone, then use the 'No camera' and 'No microphone' options. You can check
your preview to see if the selection works. Select the speaker from your operating
system's settings.
l Select Mirror self view, to see your self view video in mirror view for a more natural
experience. In mirror view, your self-view video appears as if you were looking at your
reflection in a mirror. The left and right sides of your image appear to be reversed. If you
don't want your self-view video to appear reversed, you can stop showing it in mirror
view. This choice will be saved for future meetings on the same camera device.
l Select Enable HD if you want to enable HD options. Click the toggle to disable it. This
changes the camera resolution that is sent to save CPU power and battery.
Note: You can change your camera, microphone and self view settings during a
meeting
After choosing your preferred options, click Join meeting to join the meeting. Use the
to mute your audio and to disable video if needed before joining the meeting.
You can change these options whilst in the meeting.
During a meeting you can use the in-meeting menu options to control and manage your
meeting.
Note: If your administrator has configured single sign-on (SSO) for your web app
account, you can use SSO to login to web app. To login using SSO, follow these steps:
1. Enter your user name and click Sign in.
2. You will be redirected to the web page of single-sign on provider to sign in. After
signing in, you will be redirected back to web app.
Refer to Cisco Meeting Server documentation for more information on configuring
Single-sign on.
Note: If SSO is enabled, after you log into web app, you will have a separate session on
the web app application from the one with the identity provider. This means that if you
logout / sign out from the web app application but not from the identity provider once
you enter the same user name you will automatically be allowed into the web app
application again. However, if you sign out from the identity provider it doesn't sign you
out from web app and hence you have to also sign out from web app. To ensure that
you cannot log in for this browser session again you must sign out from both the web
app application and the identity provider.
The web app displays information about the most recent log in, including date and time
when the account was last used. Click on the last login information to see the IP address
used during the most recent login.
The UI On Desktops
On mobiles or tablets, you can access the spaces from the home page or side menu
Note: The options shown in your app may depend on the permissions enabled for you
by your administrator.
Mute your microphone: Click to mute your microphone during the meeting.
Leave or End meeting: Click to leave the meeting. If you chose to leave the
meeting, others in the meeting can still carry on. However, if you have the permissions,
you can end the meeting for all participants.
Click to see the list of participants who are currently in the meeting. The number
indicates the total number of participants who are currently in the meeting. The icons
next to the participant's name in the list indicate the audio / video status of a participant.
Here are a few examples:
Click on a participant's name in the Participants list to view the options available.
Depending on the permissions available to you, you can do the following:
l Mute / Unmute audio
l Disable / Enable video
l Make important
l Drop a participant
Note: Directory search applies only if you have signed to web app.
Click to select a different layout for video and presentation. This choice only affects
what you see on your screen.
open this in a new window. Click to open the presentation or screen in a new
window.
the preview of the content shared on your screen. Click to pin your presentation.
This prevents the pane from disappearing when you are not interacting with the app.
You can also click and drag the presentation pane and position it where ever you want
on the screen.
Click to open the Call controls pane to open the recording and streaming controls:
l Click to start recording, the icon changes to blue. Click again to stop recording.
l Click to start streaming, the icon changes to blue. Click again to stop streaming.
Restriction only applies for the duration of the meeting. Click to open the Call
controls side bar. Select Meeting lock.
Click to open the Call controls pane, you can mute or unmute the audio, and enable
or disable video for all participants in the meeting.
Click Mute to mute audio for all participants. Click Allow to unmute audio for all
participants.
To mute audio for individual participant, click on their name from the participant list and
click Mute audio.
Click Disable to disable video for all participants. Click Allow to enable video for
all participants.
To stop the video for individual participant, click on their name from the participant list
and click Disable video.
If you have a problem during the meeting, click to send a report. This will collect all
the diagnostics information which can be used to troubleshoot by support, optionally
you can enter a description of your problem in more detail.
Click to switch to full screen mode during the meeting. To switch back, click .
This option is only visible if your browser supports this function.
l You can pin the self-view so that its always visible. Click to disable automatic hiding
of the self-view window. This prevents the self-view pane from disappearing when you
are not interacting with the app. The icon changes to blue, click again to enable automatic
hiding of the self-view window. On mobiles or tablets, tap > to pin self-view.
l You can change the camera or microphone during a meeting. Click from self-view
pane to choose a different camera or microphone during the meeting.
l From mobiles or tables, tap > change camera to change between the front and
back cameras.
l Click > Mirror self-view, to see your self-view video in mirror view for a more
natural experience. In mirror view, your self-view video appears as if you were looking at
your reflection in a mirror. The left and right sides of your image appear to be reversed. If
you don't want your self-view video to appear reversed, you can stop showing it in mirror
view. This choice will be saved for future meetings on the same device.
Note: Regardless of whatever you choose here, you video will appear as non-mirrored
to other participants in the meeting.
l Select > Enable HD if you want to enable HD option. Click the toggle to disable it.
This changes the camera resolution that is sent and turning off HD can help save CPU
power and battery. By default, the HD mode is enabled on desktop.
l From mobiles and tablets, tap > Enable HD or Disable HD to disable HD. This
changes the camera resolution that is sent and turning off HD can help save CPU power
and battery. By default, the HD mode is disabled on mobiles and tablets.
1. Click to start chatting with the participants in a call. Chat window will slide
open.
2. Type your message and press enter.
The chat messages are visible to participants currently in the call. The old messages
will disappear if you leave, refresh, or rejoin the call.
Note: If you are unable send messages on chat, it means that your chat permissions are
disabled. Your meeting host can enable chat permission for you.
l Click to zoom in. Pinch in if you are using mobile or tablet devices.
l Click to zoom out. Pinch out if you are using mobile or tablet devices.
l Drag the mouse or pointer to pan window around.
l Dial in details - use this to see the dial in details for the meeting if you want to join
from a video conferencing system or telephone. Select More ways to join > Join with
presentation only if you want to share your screen or presentation in the meeting.
6.2 Settings
l Click Settings to select your camera or microphone. Make sure you have a working
camera and microphone before choosing this option. If you think you have a faulty
camera or microphone, then use the 'No camera' and 'No microphone' options. You
can check your preview to see if the selection works. Select the speaker from your
operating system's settings.
l Select Mirror self view, to see your self view video in mirror view for a more natural
experience. In mirror view, your self-view video appears as if you were looking at
your reflection in a mirror. The left and right sides of your image appear to be
reversed. If you don't want your self-view video to appear reversed, you can stop
showing it in mirror view. This choice will be saved for future meetings on the same
camera device.
l Select Enable HD if you want to enable HD options. Click the toggle to disable it. This
changes the camera resolution that is sent to save CPU power and battery.
Note: You can change your camera, microphone and self view settings during a
meeting
After choosing your preferred options, click Join meeting to join the meeting. Use
the to mute your audio and to disable video if needed before joining the
meeting. You can change these options whilst in the meeting.
During a meeting you can use the in-meeting menu options to control and manage
your meeting.
To leave the meeting, click . Depending on permissions enabled for you, you
can: Leave Call or End call for everyone. Note that End call for everyone will end the
meeting for all participants currently in the meeting.
Each Joining method is a combination of video address, passcode, Meeting ID, Meeting
link that can be used to access a space meeting. Each method gives a set of
permissions to the user using the method to join meetings space. Contact your
administrator to understand how the joining methods have been set up in your space
templates. In the example above, each joining method can be used to assign roles such
as host and guest to the meeting participants.
Each joining method refers to an Access Method which is a combination of URI,
passcode, call ID and secret.
The joining methods contains a combination of the following:
l Meeting link - A link directly takes you to the joining page of the web app.
l Meeting ID - a unique number associated with the meeting. You can use this to join via the
web app.
l Passcode - only shown if the space is passcode protected.
l Visibility - defines who can see the access methods. See change space member access
methods to learn more.
l Video address - Use this to dial via the web app, any video conferencing systems or other
apps such as Cisco Jabber, Skype.
You can have one or more joining methods depending on the space templates used to
create your space. You can use this information to invite people to your spaces.
2. Enter a Meeting ID or video address (URI) and a Passcode (if one has been provided in the
invite).
3. Click Join meeting, go to Joining meeting screen instructions for more information.
3. Choose a language from the drop-down. Contact your administrator to customize your
invite templates.
4. Click Copy to copy the invite with all details to your clipboard. You can then paste it where
you want to share it with others.
5. Click Open email to open the email client configured on your device with the full meeting
details embedded. The full details of the invite will be automatically populated in the body
of a new email. You can customize, enter the email address and send the email to those
you want to invite to your meeting.
6. You can invite people with different joining methods as needed. Click to close the Email
or copy invite dialog.
Note: Sometimes the Open email button is disabled on Chrome browsers, click Copy to
copy the details to your clipboard. You can paste details to your email or instant
message. For more information, refer to "Cisco Meeting Server Customization
guidelines".
Note: You can customize the join links with additional parameters to set preferences
while joining calls. For more information, see Customize join links.
10 Manage spaces
Web app allows you to manage your spaces. A space is a virtual meeting room that
users with access can use to start or join meetings and share screen or presentation
during meetings.
Users with credentials to log into Cisco Meeting Server web app can create, edit or
delete spaces, and view the various joining methods available. Anyone added as a
member can see the new space on their web app home page. Others can be invited to
a meeting using the joining details.
Web app allows you can do the following:
l Create space
l Activate space
l Edit space
l Delete a space
l Add or remove members to a space
l Change space member roles and access methods
Click Configure space to open the Join information and update the passcode.
Note: Only members with appropriate permissions will be able to update the space
passcode. If a space passcode is out of compliance, you may not be able join a meeting
in the space.
11 Create a space
To create a new space, follow these steps:
1. If you are using web app from desktop, Click to create a space.
If you are using web app from a mobile or a tablet, click from the top left side to open
Note: If you are using web app from a mobile or a tablet, click from the top left side to
open the side menu.
Note: If you do not see this option, contact your administrator to enable permissions to
create a space and assign space templates to your profile.
12 Activate spaces
You will be able to activate a newly provisioned space from web app UI. A notification
activation required will appear under the space name of the newly provisioned space.
Click Activate space to activate and create a space. Once activated you can use this
space to start or join meetings.
You cannot start a meeting in a space unless it is activated.
Note: Administrators can provision spaces for users. Refer to Release Notes for Cisco
Meeting Server for more information about space provisioning.
13 Edit a space
Select a space that you want to edit from the list. The app shows you all the details of the
space such as space name, the joining methods available.
Click to edit the space name. You can edit the following settings for any of the joining
methods shown:
l Join link - You can generate a new meeting join link for the meeting.
l Passcode - Enter a numeric passcode to restrict access to the space for security
purposes. This is optional and can be blank.
l Video address - Enter a video address of your choice. If already in use, the app suggests
one that closely matches your choice.
2. From the Members pane, click , the Add members pane opens.
3. Search for a person by first or last name and click Add to space.
4. Repeat the steps to add more members.
Note: Members will be able to edit or delete a space if they have the permissions to do
so.
Note: The permission settings are persistent and do not change for other spaces.
Note: In a meeting space, the joining information is based on the access method
selected. Any added member will by default inherit the same access method of the
person who added them.
16 Delete a space
Members with appropriate permissions can delete their spaces. The steps to delete a
space are:
1. In the home page, click on the space name.
17 More Information
For more information about new features in any release of web app, see Cisco Meeting
Server web app Important Information document.
In addition to this help, for information about how to use the app in PDF format, see the
End user guides for Cisco Meeting Server web app.
For information about what's new in the Cisco Meeting Server see Cisco Meeting Server
Release Notes.
More Cisco Meeting Server documentation is available here: Cisco Meeting Server
other documents.
Accessibility Notice
Cisco is committed to designing and delivering accessible products and technologies.
The Voluntary Product Accessibility Template (VPAT) for Cisco Meeting Server web
app is available here:
http://www.cisco.com/web/about/responsibility/accessibility/legal_
regulatory/vpats.html#telepresence
You can find more information about accessibility here:
www.cisco.com/web/about/responsibility/accessibility/index.html
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed
on the Cisco website at www.cisco.com/go/offices.
© 2021 Cisco Systems, Inc. All rights reserved.
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