Human Resource Planning and Development solved mcqs

1 of 6 sets
1. The focus of Human Resource Management revolves around

A. machine
B. motivation
C. money
D. men
Discussion
D. men
2. Quality- oriented organization primary concern centers around

A. coordination
B. communication
C. human resources
D. discipline
Discussion
C. human resources
3. HRM is associated with the management of

A. general people.
B. financial resources
C. organizational people
D. community members.
Discussion
C. organizational people
4. Effective SHRM leads to:

A. organizational success
B. organizational failure.
C. organizational complexity
D. organizational inefficiency
Discussion
A. organizational success
5. Organizational goals should be

A. achievable.
B. ambiguous.
C. random
D. vague.
Discussion
A. achievable.
6. Customers of an organization fall under which of the following category?

A. shareholders.
B. . staff.
C. partners.
D. stakeholders.
Discussion
D. stakeholders.
7. Cost of human resources refers to;

A. company profits.
B. . employee shares
C. salary packages.
D. earned revenues
Discussion
C. salary packages.
8. To anticipate the human resource needs of the organization based on some
previous data ormanagerial judgment is known as;

A. demand forecasting
B. supplies forecasting.
C. financial forecasting
D. sales forecasting
Discussion
B. supplies forecasting.
9. ________________ is commonly used by IT companies to assign their costly
activities tooutside providers for the purpose of cost saving as well as using of HR
expertise in other companies.

A. planning.
B. decentralization.
C. restructuring
D. outsourcing
Discussion
D. outsourcing
10. . A system used to acquire, store, manipulate, analyze, retrieve, and distributed
informationrelated to the company's human resources is called a(n)
_______________

A. hris.
B. progressive discipline system.
C. irs
D. contingent workforce system.
Discussion
A. hris.
11. Which of these is a major dimension of HRM practices contributing to
companycompetitiveness?

A. compensating human resources.

B. acquiring and preparing human resources
C. managing the human resource environment.
D. all of the given options
Discussion
C. managing the human resource environment.
12. In which of these steps, the HR manager attempts to ascertain the supply of
and demandfor various types of human resources?

A. forecasting.
B. program implementation
C. evaluation
D. goal setting
Discussion
A. forecasting.
13. Which of these is defined as any practice or activity carried on by the
organization with theprimary purpose of identifying and attracting potential
employees?

A. a leading indicator analysis

B. recruitment.
C. personnel policies.
D. selection.
Discussion
B. recruitment.
14. Playing the role of ____________ requires designing and delivering efficient and
effectiveHR systems, processes, and practices
A. administrative agent.
B. change agent.
C. strategic partner
D. . employee advocate
Discussion
C. strategic partner
15. Employee involvement requires extensive additional HRM activity in which of
these areas

A. training.
B. benefits.
C. labor negotiation
D. marketing.
Discussion
D. marketing.
16. The people who perform tasks in a wide variety of human resource-related
areas are called

A. hr executives
B. hr generalists.
C. hr specialist
D. all of the given options.
Discussion
D. all of the given options.
17. A strategy intended to achieve fair employment by urging employers to hire
certain groupsof people who were discriminated against in the past is known as

A. fair employment.
B. equal employment opportunity (eeo).
C. affirmative action.
D. employment discrimination
Discussion
D. employment discrimination
18. The method that uses the organizations current level of employment as the
starting pointfor determining future staffing needs is

A. zero based forecasting

B. bottom-up approach.
C. forecasting human resource availability.
D. none of the given options
Discussion
C. forecasting human resource availability.
19. What tactic will employers likely have to take to fill openings left by retiring
employees

A. instituting flexible work hours

B. providing elder care
C. hiring more women
D. rehiring retirees
Discussion
D. rehiring retirees
20. An employee evaluation appears on your desk that includes the following
descriptions: skilled, specialty focused, strong technical background, filtered
listener, limited experience in interfacing, avoids conflict, good at developing
techniques and operates well in themanagement hierarchy. Your first thought is to
consider this person for a position as a

A. project coordinator
B. project manager
C. task force leader
D. project specialist.
Discussion
D. project specialist.
21. The project manager leads a project team that is comprised of many different
skills anddisciplines. He must use an exceptional number of negotiating skills
because he __________.

A. is expected to discuss all facts of the technical parameters of the project.

B. will be leading individuals without having direct control over them
C. will encounter the shoptalk of each unique discipline
D. will be using these skills to keep from accepting additional work.
Discussion
B. will be leading individuals without having direct control over them
22. The project manager is the leader of the project team and needs to be foward-
reaching inobtaining a consensus on an issue. However, it would be
counterproductive to an attempted resolution of an issue if the project manager
said, "__________"

A. lets do this ....

B. do we have some better information
C. i believe we are saying
D. i have another subject to address if this is too difficult to solve now
Discussion
D. i have another subject to address if this is too difficult to solve now
23. Project managers often work 10 or more hours per day to fit the many activities
into their professional schedule. There is a general agreement that all the
professional time is not used asefficiently as possible. the major consumer of time,
nearly two hours per day, is __________.

A. talking to top management

B. visiting the customer
C. attending project meetings
D. . writing reports.
Discussion
C. attending project meetings
24. The development function of human resources has three dimensions. Which
of thefollowing does NOT fall under them

A. employee training
B. management development
C. career development
D. identifying ways to motivate employees
Discussion
D. identifying ways to motivate employees
25. Who was the pioneer of Hawthorne studies?

A. fredrick taylor
B. elton mayo
C. fred luthans
D. henry mintzberg
Discussion
B. elton mayo

26. ____ in India led to the move from Personnel adminstration to HRM in Indian
setup

A. globalisation
B. industrialization
C. independence
D. none of the above
Discussion
A. globalisation
27. An HR Manager in a large multinational firm is involved in establishing an
international structure of roles for people and assigning responsibilities. What is
the managerial functionthat the HR manager is performing

A. organizing
B. staffing
C. directing
D. controlling
Discussion
A. organizing
28. ___ is the process by which the knowledge of an employee, his skills , abilities
andmotives to perform a job must match the requirements of the job.

A. recruitment
B. job analysis
C. selection
D. placement
Discussion
B. job analysis
29. A control technique that helps in measuring the cost and value of people for
anorganization and helps management to value human resources is

A. human resource accounting

B. employee control systems
C. organizational control systems
D. value based accounting
Discussion
A. human resource accounting
30. The specialist role of a HR Manager takes a number of roles. of these which
one ensures that all members of the management perform their respective roles
concerned with effective usof human resources

A. the facilitator
B. the consultant
C. the executive
D. the auditor
Discussion
D. the auditor
31. The organisation provides employees benefits in the form of conveyance
facilities, housing facilities and educational facilities for children. What kind of
benefits is the organizationproviding to the employees

A. incentives
B. bonus
C. fringe benefits
D. security benefits
Discussion
C. fringe benefits
32. The relationship between an employee and a manager plays a critical role in
determining the job satisfaction level of the employee. What are the ideal
characteristics that an employeewould like his manager to possess

A. lend support and guidance

B. to keep to himself, his expectations from the
C. identify employees strength and weakness
D. both a and c
Discussion
D. both a and c
33. The HR manager of a manufacturing firm was given the task of providing
information on market statistics of personnel availability, pay rates etc. What role
of HR executive is themanager performing

A. the executive
B. the service provider
C. the consultant
D. the facilitator
Discussion
B. the service provider
34. Which of the following is NOT a key characteristic of a successful quality
improvementprogram

A. education and training

B. team work
C. total systems approach
D. short term goal perspective
Discussion
D. short term goal perspective
35. The extent to which an employees work meets his professional needs is termed
as
A. quality of work life
B. quality circles
C. quality program
D. quality cycle
Discussion
A. quality of work life
36. _____________helps the organization in achieving short term and long term
goals byeffective utilization of human resources. It involves the development of
HR objectives and their alignment with organizational objectives

A. employee relations management

B. strategic human resource management
C. compensation management
D. human relations management
Discussion
B. strategic human resource management
37. What is the organization termed as if the reporting channels of work are pre
defined and accountability and responsibility of each role fixed for all the roles

A. informal organization
B. semi formal organization
C. formal organization
D. autonomous organization
Discussion
C. formal organization
38. Which of the following is not a characteristic of a flat organization structure

A. wide span of control

B. fewer hierarchical levels
C. more people under the control of one manager
D. close supervision
Discussion
D. close supervision
39. The right to give orders and the power to exact obedience from others int he
process ofdischarging the responsibility is termed as

A. authority
B. accountability
C. responsibility
D. adaptability
Discussion
A. authority
40. Vinay Sinha, the HR manager of a pharmaceutical firm was given the task of
identifying the broad policy issues related to human resources like employment
policy, welfare policy and development etc., after taking into consideration the
changing business scenario. What level ofHR planning will Vinay have to
undertake?

A. corporate level
B. intermediate level
C. operations level
D. short term
Discussion
A. corporate level
41. Planning that includes the recruitment or layoff strategy, development strategy
etc. basedon corporate policies and strategies is the ______ planning

A. corporate level
B. intermediate level
C. operations level
D. short term
Discussion
B. intermediate level
42. The process of determining and recording all the pertinent information about a
specific job, including the tasks involved, the knowledge and skill sets required to
perform the job is termedas

A. job evaluation
B. job description
C. job analysis
D. job design
Discussion
C. job analysis
43. ___________ is the simplest unit of work that involves very elementary
movement

A. position
B. task
C. job
D. micro motion
Discussion
D. micro motion
44. Which of the following is the first step in the process of job analysis

A. developing a job description

B. job specific competency determination
C. information gathering
D. developing a job specification
Discussion
C. information gathering
45. _____________ plan was first introduced in the weir engineering works England.

A. rowan.
B. halsely.
C. emerson.
D. taylor.
Discussion
B. halsely.
46. Motion and time studies are examples of which method of job analysis

A. observation method
B. technical conference method
C. group interview method
D. questionnaire method
Discussion
A. observation method
47. Which method of job analysis is more suitable for the middle and top level
managementjobs and not for the lower level jobs?

A. position analysis questionnaire

B. functional job analysis
C. diary method
D. critical incident technique
Discussion
D. critical incident technique
48. What describes in detail, the various aspects of a job like the tasks involved
andresponsibilities of the job and deliverables

A. job description
B. job specification
C. job evaluation
D. job enlargement
Discussion
A. job description
49. Which of the following are uses of job analysis

A. organization audit
B. promotion and transfer
C. health and safety
D. all of the above
Discussion
D. all of the above
50. The process of structuring work and designating the specific activities at the
individual orgroup level is called as

A. job design
B. job description
C. job analysis
D. job specification
Discussion
A. job design

51. In the engineering approach to job design , the workers felt that
overspecialization hindered the skills and experience. Which of the following are
the demerits of suchoverspecialization

A. repetition of tasks
B. limited social interaction
C. mechnical pacing
D. all of the above
Discussion
D. all of the above
52. Working conditions, organizational policies, interpersonal relations all of these
come underwhich factors of job satisfaction as proposed by Herzberg

A. motivators
B. organizers
C. providers
D. hygiene factors
Discussion
D. hygiene factors
53. Ravinder was employed with a large MNC. Though the pay and working
conditions were good, he was not satisfied. He felt there was no achievement,
growth , responsibility andrecognition. What are these factors, under the
motivation theory proposed by Herzberg?

A. motivators
B. organizers
C. providers
D. hygiene factors
Discussion
D. hygiene factors
54. ______ helps in developing management generalists at higher organizational
levels as itexposes them to several different operations

A. job analysis
B. job rotation
C. job enrichment
D. job enlargement
Discussion
B. job rotation
55. Which of the following helps in increasing the length and hence the operating
time of eachcycle of work for the job holder?

A. job enlargement
B. job enrichment
C. job rotation
D. job specification
Discussion
A. job enlargement
56. A software firm allowed its employees to choose their working hours but within
somespecified limits. This is an example of

A. job sharing
B. flexitime
C. condensed work
D. job enlargement
Discussion
B. flexitime
57. The practice of working at home or while traveling and at the same time
keeping in contactwith the office is termed as

A. telecommuting
B. job sharing
C. flexitime
D. condensed work
Discussion
A. telecommuting
58. The process of searching for prospective employees and stimulating them to
apply for jobsin an organization is termed as

A. promotion
B. recruitment
C. selection
D. placement
Discussion
B. recruitment
59. A good recruitment policy

A. is flexible enough to accommodate changes in the organization

B. has its own policies and does not comply with government policy on hiring
C. requires more investment for the organization
D. ensures short term employment opportunities for its employees
Discussion
A. is flexible enough to accommodate changes in the organization
60. Which of the following is not an external environmental factor that determines
theeffectiveness of an recruitment program

A. the situation in the labor market

B. the stage of development of the industry
C. culture, social attitudes and beliefs
D. geographical location of the job
Discussion
D. geographical location of the job
61. The important information that has to be furnished in an advertisement includes

A. location or place of work

B. nature of job
C. tasks and responsibilities
D. all of the above
Discussion
D. all of the above
62. Many HR professionals are now using the internet for recuritment. Which of the
followingis not true about online recruiting

A. its a time saving process

B. its cost effective
C. it supplements rather than replaces the legwork associated with offline recruitment
D. it eliminates completely the work associated with recruitment on the part of the
recruiter to his/her total convenience
Discussion
D. it eliminates completely the work associated with recruitment on the part of the
recruiter to his/her total convenience
63. A software firm has a vacancy for the post of Vice President( operations). Which
of thefollowing methods of recruitment would you suggest

A. employment pages of a national daily or business magazine

B. advertisement in a local daily
C. campus placement
D. listing of the vacancy on a placard outside the organization
Discussion
A. employment pages of a national daily or business magazine
64. The process of choosingthe most suitable candidate for a job from amongthe
availableapplicants is called

A. recruitment
B. placement
C. appraisal
D. selection
Discussion
D. selection
65. ____ helps in identifying the knowledge skill and attitude set that enables an
individual todeliver the best performance in his job

A. competency modeling
B. competency planning
C. people competency
D. competency training
Discussion
A. competency modeling
66. In the process of selection, the step that follows initial screening interview is
normally the

A. decision making interview

B. prelimnary interview
C. reference check
D. analyse the application bank
Discussion
D. analyse the application bank
67. In which approach of reliability, a group of candidates take the same test twice,
within agap of 2-3 weeks

A. repeat or test retest

B. alternate form
C. parallel form
D. split halves procedure
Discussion
A. repeat or test retest
68. _________ is the degree to which the value provided by the selection method
enhances theeffectiveness of an organization

A. generalizability
B. utility
C. legality
D. reliability
Discussion
B. utility
69. A formal record of an individuals appeal or intention for employment that helps
ingathering information about a prospective candidate is called

A. application bank
B. employee data
C. employee bank
D. data bank
Discussion
A. application bank
70. Which of the following are methods of evaluating the application forms in an
organization

A. weighted methodology
B. clinical methodology
C. movingaverage methodology
D. both a and b
Discussion
D. both a and b
71. __________ test measures a persons ability to classify things, identify
relationships and derive analogies. It measures several factors like logical
reasoning, analytical skills andgeneral knowledge

A. intelligence test
B. performance tests
C. emotional tests
D. social tests
Discussion
A. intelligence test
72. A bank wanted to conduct a test for the applicants for the job of a clerk cum
cashier. Mostof the applicants were fresh from the college with little experience
related to the job. The bank wanted to pick and train the right candidate. Which
test do you suggest to be given to the candidates

A. aptitude test
B. intelligence test
C. achievement test
D. situational tests
Discussion
A. aptitude test
73. Mohan attended an interview and was very upset with the way it is progressed.
The interviewer repeatedly interrupted him, criticized his answers and asked him
unrelatedquestions. What is the method of interview adopted

A. panel interview
B. stress interview
C. in depth interview
D. group interview
Discussion
B. stress interview
74. Which of the following steps should be adhered to, when interviewing?

A. ask demanding and leading questions

B. get too engrossed in the interview to follow the plan
C. interrupt the candidate frequently
D. make the candidate feel comfortable and relaxed
Discussion
D. make the candidate feel comfortable and relaxed
75. ___________ is the determination of the job to which an accepted candidate is
to be assigned. It is a matching of what the supervisor has reason to think he can
do with the jobdemands

A. recruitment
B. placement
C. selection
D. training
Discussion
B. placement

76. Identify the correct statement

A. the time period for orientation in relatively long as compared to socialization

B. the changes resulting out of orientation are more than those out of socialization
C. orientation is an event where as socialization is an ongoing process
D. more organizational members are involved in the process of orientation as
compared to socialization
Discussion
C. orientation is an event where as socialization is an ongoing process
77. Which of the following options is not one of the approaches to HRM?

A. human resource approach

B. systems approach
C. contingent approach
D. statistical approach
Discussion
D. statistical approach
78. Which approach states that no one particular management action or design
will be suitablefor all situations?

A. human behavior approach

B. role approach
C. systems approach
D. contingent approach
Discussion
D. contingent approach
79. HR department maintains a set of proposals and actions that act as reference
points formanagers in their dealings with employees. What is this called?

A. hr guide
B. hr ethics
C. hr policy
D. managerial policy
Discussion
C. hr policy
80. Which of the following HR approaches is most popular currently

A. human resources approach

B. scientific management approach
C. systems approach
D. technical approach
Discussion
A. human resources approach
81. Which of the following is not indicated by high motivating potential score?

A. high employee motivation

B. high employee performance
C. high employee satisfaction
D. high employee turnover
Discussion
D. high employee turnover
82. Which of the following are guidelines for drafting and maintaining a good job
description?

A. indicating the scope and nature of the work and all important relationships
B. indicating the work and duties of the position
C. explaining the supervisory responsibility to the individuals
D. all of the above
Discussion
D. all of the above
83. One of the following is not a managerial function of HRM

A. planning
B. organizing
C. staffing
D. retrenching
Discussion
D. retrenching
84. All except one of the following are the different aspects of HRD

A. job evaluation
B. training and
C. career planning
D. performance appraisal
Discussion
A. job evaluation
85. Decision making is faster in a

A. tall organization
B. flat organization
C. centralised organization
D. none of the above
Discussion
B. flat organization
86. _______ should not be one of the first steps in dealing with surplus manpower
for a shortperiod

A. leave of absence without pay

B. work sharing
C. loaning
D. retrenchment
Discussion
D. retrenchment
87. Employee referrals is a/an ________ source of recruitment

A. external
B. internal
C. hybrid
D. none of the above
Discussion
B. internal
88. Concealed identity or blind advertising helps organizations

A. restrict the no. of applicants

B. escape from the notice of competitors when critical positions are vacant
C. lessen the burden of applicants
D. lessen the cost of advertising
Discussion
B. escape from the notice of competitors when critical positions are vacant
89. The individuals who reject all the organization standards are labeled as misfits
as theiractions contrast organizational goals. They are also called as

A. rebels
B. fire fighters
C. questioners
D. agitators
Discussion
A. rebels
90. All of the following are innovative methods to improve the quality of worklife
except

A. flexi time
B. job enrichment
C. job rotation
D. demotion
Discussion
D. demotion
91. An employee in a textile manufacturing firm was given the freedom to opt for
the start andquit time for a week. What is the type of flex time being following by
the firm

A. glidingtime
B. flexi tour
C. variable day
D. maniflex
Discussion
B. flexi tour
92. Maniflex refers to

A. the flex time in which an employee is given the freedom to opt for the start and quit
time for a particular period, say a week or a month
B. the flexi time where an employee can start and quit any time on condition that he
has to complete 8 hours of work a day
C. flextime which requires an employee to complete 40 hours per week and the
number of hours he/she works in a day can be varied
D. a flex time which is similar to variable day and there is no need to work for specific
hours
Discussion
D. a flex time which is similar to variable day and there is no need to work for
specific hours
93. Job sharing, work sharing, phased retirement, all these are examples of

A. part time employment

B. full time employment
C. compressed work week
D. alternative work schedules
Discussion
A. part time employment
94. When the management conducts QWL programs in association with the union,
it;

A. leads to effective negotiations that enable designing contracts that satisfy both the
parties
B. improves the efficiency of the management and strengthens employee
organizations
C. encourages participative management and involves employees in decision making
D. all of the above
Discussion
D. all of the above
95. ___________ is a self governing group of workers, with or without their
supervisors, whovoluntarily meet on a regular basis to identify , analyse and solve
problems in their work fields

A. employee groups
B. quality circles
C. quality systems
D. employee circles
Discussion
B. quality circles
96. Which of the following is NOT a basic objective of a quality circle

A. to enhance, develop and utilize human resource effectively

B. to develop quality of products as well as productivity
C. to improve quality of work life
D. to increase employee benefits and incentives
Discussion
D. to increase employee benefits and incentives
97. The extent to which employees are aware of their interests, skills, strengths
andweaknesses regarding their career goals is termed

A. career motivation
B. career resilience
C. career insight
D. career identity
Discussion
C. career insight
98. ________ helps organizations identify employee strengths and weaknesses to
determineavenues for their career development

A. gap analysis
B. individual assessment
C. organizational assessment
D. opportunity analysis
Discussion
B. individual assessment
99. Understanding the career aspirations of an employee, determining his
capabilities andcompetencies and identifying the gaps is termed

A. need analysis
B. gap analysis
C. opportunity analysis
D. employee analysis
Discussion
A. need analysis
100. Career planning and development programs for employees

A. increase employee frustration

B. promote only a lucky few
C. increase the employee turnover rate
D. ensure future availability of resources
Discussion
D. ensure future availability of resources

101. Reassignment of an employee to a higher level job that involves greater

responsibility orstatus or pay is termed
A. transfer
B. cross functional transfer
C. demotion
D. promotion
Discussion
D. promotion
102. The process of selecting and developing employees in the organization to
occupy keypositions in the future is termed

A. career planning
B. succession planning
C. career development
D. human resource enhancement
Discussion
B. succession planning
103. Evaluation of an employees performance by his colleagues is called

A. peer appraisal
B. management by objectives
C. formal appraisal
D. group appraisal
Discussion
A. peer appraisal
104. Clear and well defined goals, a definite time plan and an action plan to achieve
thesegoals, combined with timely feedback, are characteristics of

A. work standards approach

B. management by objectives
C. bars
D. balanced score card method
Discussion
B. management by objectives
105. Paired comparison of employees is a method of

A. ranking
B. checklist
C. point allocation
D. forced choice rating
Discussion
A. ranking
106. ______ helps in improving the communication, people management and
relationshipmanagement skills of the trainees

A. computer modeling
B. role playing
C. class room lectures
D. vestibule training
Discussion
C. class room lectures
107. Response, learning, performance and results are four levels of evaluating a
managementdevelopment program. This system of evaluation is called

A. taylors system
B. kirkpatricks system
C. werther & davis method
D. armstrong method
Discussion
B. kirkpatricks system
108. Traditionally, the pay scales in companies were associated with

A. employee performance
B. organizational hierarchy
C. worth hierarchy
D. charm of the employee
Discussion
B. organizational hierarchy
109. _______ is the systematic process of analyzing and evaluating jobs to
determine theirrelative worth in an organization

A. job analysis
B. job design
C. job evaluation
D. job enrichment
Discussion
C. job evaluation
110. The process of ranking in which the relative importance of each job is
determined incomparison with the representative job is called

A. relative ranking
B. comparative ranking
C. paired comparison
D. single factor ranking
Discussion
A. relative ranking
111. Performance bonus is an example of a/an

A. intrinsic reward
B. extrinsic reward
C. intrinsic wage payment
D. extrinsic wage payment
Discussion
B. extrinsic reward
112. The process of rewarding employees by giving them a stake in the company,
whichfurther enhances their performance is called the

A. gain sharing
B. annual bonus
C. employee stock plan
D. profit sharing
Discussion
C. employee stock plan
113. A benefit plan where an employee gets a chance to choose from a lot of
benefits is alsocalled

A. holiday benefit plan

B. restaurant benefit plan
C. cafeteria benefit plan
D. variable/flexible benefit plan
Discussion
D. variable/flexible benefit plan
114. As a student, when one is trying to assess ones self and the opportunities
available in themarket to choose the right career, he/she is said to be in the

A. exploration stage
B. establishment stage
C. maintenance stage
D. disengagement stage
Discussion
A. exploration stage
115. Virtuous Services Pvt Ltd. believes that it pays quite handsome salaries to its
employees. However, the turnover rate has been quite high in the recent past and
all the exit interviewspoint ot one factor - compensation , as the culprit. The
company failed to

A. meet the legal requirement

B. follow the principle of equanimity
C. match the employee expectations
D. match the pay scaled abroad
Discussion
C. match the employee expectations
116. The approach that stresses on the fact that individuals should not be treated
as merefactors of production is

A. human relations approach

B. scientific management approach
C. humanistic approach
D. none of the above
Discussion
A. human relations approach
117. Hawthorne studies gave raise to this approach of human resource
management

A. mathematical approach
B. human relations approach
C. human resources approach
D. contingent approach
Discussion
B. human relations approach
118. An average sincere employee expects his boss or manager to have all the
followingcharacteristics except

A. be genuinely interested in the employee and the work

B. ignore all the employees mistakes
C. be fair and frank in his dealings with the employee
D. recognize and reward the employee and his contributions
Discussion
B. ignore all the employees mistakes
119. As an auditor, the HR professional
A. ensures that all managers of the organization perform their respective roles
B. conducts training and development activities
C. solve employee grievances
D. provides support to other departments in conducting appraisals
Discussion
A. ensures that all managers of the organization perform their respective roles
120. ________ organizations are characterised by rigid structures , directives and
rules and areappropriate for static environments

A. mechanistic
B. organic
C. flat
D. decentralised
Discussion
A. mechanistic
121. The marketing manager was asked to handle the product re launch of
toothpaste by VPmarketing. The managers obligations toward the VP is called

A. responsibility
B. accountability
C. authority
D. none of the above
Discussion
B. accountability
122. The process of ensuring that there are the right number of qualified people in
the rightjobs for best results is termed

A. human resource planning

B. recruitment
C. retrenchment
D. downsizing
Discussion
A. human resource planning
123. The statement of the required set of knowledge, skills and competencies for
a job is calledthe

A. job specification
B. job description
C. job classification
D. job analysis
Discussion
A. job specification
124. Adding more responsibility, providing wider scope, greater sequencing and
minimizingcontrols, all constitute

A. job enlargement
B. job expansion
C. job design
D. job enrichment
Discussion
D. job enrichment
125. If a selection method produces consistent results across different situations
and times, it istermed to be

A. reliable
B. valid
C. legal
D. none of the above
Discussion
A. reliable

126. An interview where the interviewer does not chart out the formal structure of
theinterview but lets it take a natural course is called a

A. formal interview
B. unstructured interview
C. group interview
D. stress interview
Discussion
B. unstructured interview
127. The employee of ABC Corp lose a half days leave if they are late to work even
by 15mins. This is an example of

A. punitive discipline
B. preventive discipline
C. positive discipline
D. precautionary discipline
Discussion
A. punitive discipline
128. Soman, the Marketing Manager in a large firm meets the Production Manager,
Senior Manager HR and the VP- Operations almost every day in the Officers club.
Some topic or theother, related to their organization and business comes up for
discussion. This is an example of

A. formal organization
B. informal organization
C. conference
D. rumors
Discussion
D. rumors
129. Rajani, left her job as a receptionist as she was not happy with the job profile
and wanteda more challenging job that would suit her qualification. Her leaving
the organization is termed

A. layoff
B. outplacement
C. attrition
D. loaning
Discussion
C. attrition
130. One of the reasons for over staffing in the government and public sector
enterprises is

A. minimal turnover rates

B. long term planning
C. continuous assessment
D. highly qualified employees
Discussion
A. minimal turnover rates
131. Chand & Sons is a medium sized traditional family business which wants to
introduce some modern management practices like performance appraisal. The
best suited method forthe co is

A. 360 degree performance appraisal

B. bars
C. management by objectives
D. balanced score card method
Discussion
C. management by objectives
132. Soumya works in a bank but works from 9 am to 2 ( instead of 9 t0 6) on so that
she isback home when her kids are back from school. This is an example of

A. flextime
B. part time
C. compressed work week
D. telecommuting
Discussion
B. part time
133. Radiant Technologies is a small 8 yr old co employing around 40 people. The
co wants toforecast its manpower requirements for the next 2-3 years/ It can rely
on

A. time series analysis

B. regression analysis
C. past experience
D. delphi technique
Discussion
C. past experience
134. ADDIE is a methodology applied in the HR function of

A. recruitment
B. training
C. performance appraisal
D. grievance handling
Discussion
B. training
135. Adult learning Principles applied in T&D activities was developed by

A. malcolm knowles
B. peter drucker
C. steve jobs
D. kirk patrick
Discussion
A. malcolm knowles
136. ___________ is a formal & detailed study of jobs.

A. job enrichment
B. job evaluation
C. job classification
D. job analysis
Discussion
B. job evaluation
137. ____________ is a very flexible type of Organisation.

A. staff organisation
B. divisional organisation
C. line organisation
D. matrix organisation
Discussion
B. divisional organisation
138. What was the traditional term used for HRP and the one often associated with
personnelmanagement?

A. gap analysis
B. human resource planning
C. employee planning
D. manpower planning
Discussion
D. manpower planning
139. Why is it important to ensure that HR plans are flexible?

A. to accommodate changes to senior management teams

B. to adapt to changing skills and qualifications
C. to accommodate the rapidly changing environment in which most organizations
operate
D. to ensure a diverse labour force is maintained at all times
Discussion
C. to accommodate the rapidly changing environment in which most organizations
operate
140. Human Resource Management aims to maximize employees as well as
organizational

A. effectiveness
B. economy
C. efficiency
D. planning
Discussion
A. effectiveness