AGFA

This agreement ls entered Into by Agfa HealthCare India Private LImlted having thelir registered office at
Unit No. 403, Nitco Biz Park, Plot No. C/19, Road No. 16, Wagle Industrial Estate, Thane (West)-400 604, Indla
hereinafter known as 'Agfa' and client as mentioned below:
Toll Free No: 1800-123-1761
Alternate No. 91-22-40642933

Proposal Ref No /Date AHIPL/S/321/ 2020/11/124 Dated 11-11-20

Client's Name Accura Diagnostic and Healthcare

Client's Address Mysore
Karnataka

Contact Person / Dept Managing Director

Equipment Covered CR 12-X Qty. 1 Agfa Eqpt ID: 30548 30572
DI 5302 Qty. 1

11-11-20 To: 10-11-21

Period of Agreement :12 MONTHS From:
Amount Payable by Client Total Value is in Rs. inclusive of GST as on date

Sel Type/Model Basic Value GST Value Total Value SAC Code GST %
29,500.00 998719 18.00%
Ltd Labour Only |25,000.00 4,500.00
Terms& Conditions Attached
Goods/Service Tax (GST) as applicable at the time of billing. Kindly provide GST ID in the field provided
Purchase order to be raised on Invoicing Location mentioned below. Please allow 2-3 weeks for submission of GST invaice 062019 TaC

Payment: RTGS/NEFT/ 100% Advance less TDS in favour of "Agfa HealthCare India Pvt. Ltd: Prooosal.od
2% TDS to be deducted under Section 194C-"Payment to Contractor"
Kindly provide TAN No / Name under which TDS will be deposited
A minimum escalation of 5% in rates is envisaged at the next AMC renewal.
Any changes in GST wil be passed on to customer at next contract renewal
This is an AMC proposal only and final contract is subject to approval by Agfa Healthcare and realisation of payment

Restriction on Proactive Maintenance Calls / Year Yes No. of Visits/Y

- Restrictions on Service Calls / Year Yes No. of Visits /Y
Cust GST ID: I/We have read the attached Tems & Conditions
(Pt 1 to 8) of this contract and agree to abide by the
PAN/TAN No: same. We accept the Price & Payment Terms.
Proposal Valid Till: 11-12-20
For Agfa Health Care India Private Limited For Accura Diagnostic and Healthcare

AONURANAGNOSTICS&HFALTHCARE
Deebanraj G. Road
yra
South Name: MIG-7, New Kanthatar
Regional Technical Service Manager
-

RTGS/NEFNaaisvijaya Bánkeircle
Agfa Healthcare Indla Pvt Ltd, Customer PO to be ralsed on: 570023
No: 65, G-1,Palani Towers, Agfa Healthcare Indla Pvt. Ltd. BenofioiorvbuH
Nc
piunaoA Ind
+0d4
al Fimled
Venkatanarayana Road, Plot No 15A, Ground Floor Beneficiary Np83UEBI
T.Nagar, Chennai - 600 017 3rd Cross Stroot, Nehru Nagar, Bk Name: HSBC Bank, M.G.Road, Mumbai 400001
Tel. No.: 044-4212 5261 Kottlvakkam, IFSC/MICR Code: HSBCO400002/400039002
Fax: 044-4212 5269 Chennal-600041, Tamll Nadu
Enter in RTGS remarks the SAP ID: 3102874
GST IN: 33AAGCA3797D1ZR

Submitted through M/s. Dhruva Imaging Pvt Ltd

Registerod Office: UnitNo. 403, Nlco Blz Paik, Plot No. C/19, Road No. 16, Wagle Industrial Estate, Thane (West)- 400 604
 AGFA
1.0 NATURE OF THE CONTRACT

warranty or Une
1.0
This contract 1s an Independent contract for only service of the equlpment and It does not in any manner extend the guarantes
equipment purchased from Agfa.
or

The CLIENT has initialized the mentioned equlpment(e) at the above mentioned promisos. Agfa shall provide maintananco sarvice to CLIEN IO
quipment(s) dotailed above on the basls of tems and conditlons glven hereunder.

2.0 scOPE OF THE CONTRACT

calls. Repair of malfunctioning inslrument shall be

2.1
Under this agreement, Agfa shall provide breakdown maintenance and preventive maintenance
provided for malfunctions arising due to causes other than:

a)nadequate environmental conditions e.g. high amblent temperature, dust, humidity, rodents, etc. (Room lemperalure
Recommended: 20 - 25° C, Relative humidity recommended:30-60 %)
)
C)
Electrical voltage and curent fluctuation. (Recommended 230V +/. 10%)
Poor electrical earthing, malfunctioning of Stablzer, Unlnterrupted Power Supply Unit and use of AC voltage generator (in case not

Supplied by AGFA). and change of location.

) he equipment is disabled and/or damaged by neglect, misuse, tampering, accident, shifting,
The equipment is opened and/or servlced/repalired by person other than Agfa personnel.
Instrument has been refurblshed for cosmetlc purpose.
ATeration or connection of equipment to any other device other than those specified/ supplied by Agta.
or poor analytic performance.
causes shortened life, erratic behaviour
) ervice required due to reagents not manufactured by Agfa whichnot improper usage by personnel.
) loaded with applications/softwares supplied by Agfa,
omputerS infected by virus,
Force majeure, natural calamities etc.
Any other reason not related to normal operations.

For the conditions from a) to K), the decision of Agfa personnel will be consideredfinal

date mutually convenient to CLIENT and Agla.

2.2 Agfa shal make preventive and breakdowns visits inclusive of travel time
During the breakdown calls Agfa may also undertake preventive maintenance.
on

This agreement shal be entered into by Agfa after checking the equipment for its satisfactory working. If any repairs considered necessary to
2.3 be charged for separately. This
before taking over for service contract purposes, such repairs will
bnng the equipment in good working condition or existing Annual Maintenance Contract agreement
not apply if the agreement is entered before the expiry of either warranty period
Clause shall
with Agfa.
time from receipt of the call from CLIENT. Agfa shall not be
2.4 Agfa will depute their Service Engineers for breakdown call within reasonable
reasons beyond its control.
responsible for delay in servicing due to non-availablity of spares or any
It would be CLIENT's obligation to provide proper environmental conditions for the equipment(s). Agfa shall not be responsible for any damages
2.5 loss or mal-functioning of the System due to non-availablity of proper environ mental conditions.

Services shall be provided during normal business working day and hours.
2.6
the electrical installation and/or wiring outside the equipment(s) or power supply fluctuation will be rectified by CLIENT at his own
2.7 Any defects in
cost.

We shall not be liable for any consequential loss, direct or indirect, due to:

a) Delay in attending your calls for any reason whatsoever beyond our control.
b) Faulty operation/application of the equipment by the customer.
Repairs and/or modificatlons are required due to applications/usages other than those for which the equipment is designed.
c)
Natural wear and tear has taken its toll.
d)
Agfa shall not be liable for any loss, direct or indirect due to faulty operation/application of the equipment(s). Agfa shal not be responsible for any
2.8 consequential loss or damage.

CLIENT will give to Agfa representative full access to the equipment(s) to enable him to provide maintenance service. CLIENT will provide to Agfa
2.9 service engineer all necessary operating and service manuals for the equipment(s) covered by this contract. Also, assistance by CLIENTs staff
to Agta engineer as and when required.
working on the system and familiar with the program will be exlended
The Agreement covers the support and maintenance of installed & accepled equipment at site, any change/modifcation or additon of functionality
2.10
& training is not part of this contract.

3.0 TYPE OF CONTRACT

Labour
This only will provide service only. It does not Include supply of spare parts and will be charged separately. Part wil bo changed on
agreement
realisation of payment.

Comprehenslve
The equpment will be inspected and any prlor defectidemage ill have to be paid for belore entering into a comprehensive contract

This agreement covers supply of spare parls for Agfa equlpment only butdoe not cover acce8sories like cassettes & imago plates.

Any form of damage to CR/DR and/or IP/Detector Is not covered under this contract. It doos not coveranyspare parts or consumablesfor 3
partysupplied accossories like UPS, hub, switches, furnilura, other turnkey contributlona eto. Batteries are not covered under the contact and wil
be charged extra.
Replacemenl of laptops, PCs or anycomputerperipheral viz. clinicalimedical displays is oulside the purview of this conttact
EOL is five years from date of installatlon for IT producls.

1
Client's Stamp & Signature
ACCURA DIAGNOSTICS&HEALTHCAri
Road
MIG-7, New Kantharaj Urs
Near Vijaya Bank Circle
Kuvempunagar, Mysore-570023
Ph 0821-2342421
 AGFA
may e c o n d i t i o n e d / used parts to fulfI Its service obligathons. Such parts will carry the same wamanty as An O n g a pa
All

SLgNed spae pats are property ol Agfa and must be mandatonly retumed to Agta imne01ately

Limited Comprehensive for before entering into a comprehensive conirect.

eupent wml be inspected and any prior defect damage wil have to be pald
n s a g e e e n t excludes the supply of certain spare parts for Agfa equipment only. II does not cover accessorles ike cassetes & imsge pioies

not cover any spare parts or consun

to CR/DR and'or IP/Detector is not covered under this contract. I does
damage kke UPS, hub, switches, fumiture, other turnkey contributions
elc. Batleries are not covered
under h e
conudu a
esSOnes
be charged extra.

is outside the purview of this conireet

of laptops, PCs or any computer peripheral viz cinicalmedical displays
Nenacement
EOL is he ears from date of installabion for T products.
will camy the same warranty as an onginal par
A
reconditioned / used parts to fulfil its service obligations. Such parts
SLpoed use parts
y spare are property of Agfa and must be mandatonly retumed to Agfa immediately.

4.0 ASSIGNMENT
consent. In t i e
third party without Agfa's wnten
benefit thereunder to any
N aSsign this agreement or any part any thereof or
LlEN.
made to n e
S and no refund of any amounl
shall be
eVent ot Change
of ownership, this agreement stands teminated
50 MOVEMENT OF SYSTEM TO A NEW LOCATION
in
written consent of Agra. In case of charge
without
5.1 moved from location mentioned in this agreement
uipTent r part the shallto be
thereof
revise the maintenance charges.
ocabon, Agta shall have nght terminate this agreement andor
and the charges for dismanting,
reinstallaton, checking an
5.2 for of the equipment to the new location
movement
expenses
A CargeS andshall shall be the responsibility of the
CLIENT.
ammissioning be payable by the CLIENT. Transit insurance also
In such a case all transportaton charges
to Agfa's workshop for repairs.
5.3 repairs are not possibie at site, the equipment may be brought CLIENT'S nsk.
ncase remain at Agfa's premises at
and nsurance charges will be to CLIENTS account. The equipment wil

6.0 cONTRACT VALUE & PAYMENT TERMS

cf third-
installed at a site. Any exclusion, connecton
has been subsidized based on the CR, DR solution including printers be to the
5.1 The contrad value in revision of the existing contract value. GST S extra and any changes as per govemment
notiications w

pey devces wl resut

CLIENT'S account
Drat in favour of Agfa HealthCare
the of the contract by NEFT (details are on proposal)Demand
contrad amount must be paid before
start
The
India Private Limited payable at Thane.

by Agfa specifed
realised by Agfa. f the payment is not received as
is
under this contract wil generally be made añer payment
3 The first visTshall for services if any rendered, at their standard ruling
rates.
above, Agfa recover charges

7.0 ARBITRATION
arbitraton and the decision of the abitrator shall be final and binding on both
7.1 Disputes any arising out of this agreement will be settied by
partes
Courts of Mumbai shal! have exclusive jurisdiction to setie all disputes ansing cut
72 This agreement shall be gavemed by the Indian Laws and the
of this contract

3.0 PROTECTION OF DATA:

Protection of data is the customers so'e responsibility. The custoner shal be solely responsible to have an emergency mode of cperaton and to
7.1 ensure that all of its iles, programs and data are adequaiely becked up, dupiicaied., documented, and protected from inuses and other secunty
threats, and the company shal in no way be responsible for the customers failure to do so, nor for the costs or expenses of reconstrucing data
stored on discs, fles, memones, or similar items, whkh are lost, destroyed or otherwise damaged or rendered useless during the course of or as a
result of the performance of any services under this agreement

Access to service area is restricted to Agta irained & authorised sevice persons only. Passwonds related to sevice confguraiondatabase are
72
confidential & will not be discosed.

9.0 IMAGE QUALITY:

Agfa assures the optimum perfomance of the equipment in the Image Quality perspective ontly by use of Agfa Films.

10.0 CALL CENTER FACILTY:

Agfa has provided a call center facilty for its customers to register after-sales-support requests for its products. The call center is available from
Monday to Saturday - 09:00 to 18:00 hours. The calling number s 1800-123-1761 and is laballed on Agfa products as well as the proposal
form. Customers are urged to register every support request with the call center (or prompt attention.
EAUDMCARS
For Agfa HealthCare India Private Limited
FurURHDIA&NOMICs &
d
Authonp Signatoryser Client
(De NIADMURI NA-
usthonzeh Synaty
ACCURADIAGNOSTICS &HEALTHCARE
Client's Stamp & Signatyr
bdhd MIG-7, New Kantharaj Urs Road
Near Vijaya Bank Circle
Kuvempunagar, Mysore-57002?
Ph.:0821-2342421
 ACCURA DIAGNOSTICS & HEALTHCARE
A MIG-7, New Kantharaja Urs Road,

ACCURA Near Vijaya Bank Circle, Kuvenpunagar

Mysore- 23. Ph.:0821-2342421
When results count..

TO,
AGFA HEALTHCARE INDIA PVT LTD

Unit no.402, Nitco Biz park

Plot no. C/19 Road no 16,

Thane west-400 604

GST registration in the state of

We(Customer name) Hereby confirm that we do not have
Karnataka.OurPAN noI (. . and copy is attached for reference.
**************************

Regards

AAuthorised signatory)
With stamp
INCOME TAX DRPARTMENT GOVT OP INDIA

ACCUPIA DIAGNOSTIcs AND

HEALTHCARIE

01/02/2008
"araianunt Apoount Mumtsor

AAPFAO148Q
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