Scribd
Upload
101 views

MBA Remedial I - Chapter 1 - Management & Organizations

This document provides an overview of management and what managers do. It discusses that managers are important for coordinating work and achieving organizational goals efficiently and effectively. Managers can be classified as first-line, middle, or top managers depending on their level in the organization. The document also outlines the main functions of managers as planning, organizing, leading, and controlling work. Managers need technical, human, and conceptual skills that vary depending on their level in the organization.

Uploaded by

Majed Arkadan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
101 views

MBA Remedial I - Chapter 1 - Management & Organizations

This document provides an overview of management and what managers do. It discusses that managers are important for coordinating work and achieving organizational goals efficiently and effectively. Managers can be classified as first-line, middle, or top managers depending on their level in the organization. The document also outlines the main functions of managers as planning, organizing, leading, and controlling work. Managers need technical, human, and conceptual skills that vary depending on their level in the organization.

Uploaded by

Majed Arkadan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 16

School of Business

Master of Business Administration

BRMD501- MBA Remedial I


Chapter 1
Management and Organizations
Fall 2020-2021
Learning Objectives
 Why Are Managers Important?

 Who Are Managers and Where Do they


Work?

 What Do Managers Do?


Why Are Managers Important?
 Organizations need the
managerial skills and abilities
of managers more than
ever in these uncertain,
complex chaotic times
 Managers are critical
to getting things done;
they create and coordinate
the workplace systems
and conditions
 Managers do matter to organizations;
in their relationships with employees
Who Are Managers?
• Manager
– Someone who coordinates and oversees the work
of other people so that organizational goals can be
accomplished. A manager’s job is not about
personal achievement – its is about helping others
do their work.
Classifying Managers
• First-line Managers
– Manage the work of non-managerial employees who typically are
involved with producing the organization’s products or serving the
organization’s customers. Named: Supervisors – shift managers or
department managers.
• Middle Managers
– Manage the work of first-line managers and be between the lowest
and the top levels of the organization. Named: Project leader – Store
manager – Division manager or regional manager
• Top Managers
– Are responsible for making organization-wide decisions and
establishing plans and goals that affect the entire organization.
Named: Executive vice president, president, or managing director.
Managerial Levels
Where do Managers Work?
It’s obvious that managers do their work in
organizations.

What Is An Organization?
 A deliberate arrangement of people to accomplish some
specific purpose

Common Characteristics of Organizations


 Have a distinct purpose (goal)
 Composed of people
 Have a deliberate structure
Characteristics of Organizations

Exhibit 1.2
What do Managers Do?
 Management
• Involves coordinating and overseeing the work activities of others so
their activities are completed efficiently and effectively

 Managerial Concerns
 Efficiency
– “Doing things right”
• Getting the most output
for the least inputs

 Effectiveness
• “Doing the right things”
– Attaining organizational goals
Effectiveness and Efficiency in
Management
What Do Managers Do?
• Functional Approach
– Planning
• Defining goals, establishing strategies to achieve goals,
developing plans to integrate and coordinate activities.
– Organizing
• Arranging work to accomplish organizational goals.
– Leading
• Working with and through people to accomplish goals.
– Controlling
• Monitoring, comparing, and correcting the work.
Management Functions
What Do Managers Do? (cont’d)
• Management Roles Approach (behavior expected)
– Interpersonal roles
• Figurehead, leader, liaison
– Informational roles
• Monitor, disseminator, spokesperson
– Decisional roles
• Disturbance handler, resource allocator,
and negotiator.
What Do Managers Do? (cont’d)
• Skills Approach
– Technical skills
• Specific job Knowledge and proficiency in a specific field
– Human skills
• The ability to work well with other people both individually
and in a group. Ex: Listening – well communicate
– Conceptual skills
• The ability to think and conceptualize about abstract and
complex situations concerning the organization. Ex: Solve
problems – new ideas – new technology
Skills Needed at Different
Management Levels
Questions?

You might also like