Features of your new air conditioner Contents

Cool Summer Offer USING PARTS

On those hot sweltering summer days and long restless Safety precautions . ........................................................................ 3
nights, there is no better escape from the heat than the Checking before use ..................................................................... 6
cool comforts of home. Your new air conditioner brings an Checking the name of the parts .............................................. 7
end to exhausting hot summer days and lets you rest. Beat Checking the remote controller . ............................................. 8
the heat with your own air conditioner this summer. Basic function ................................................................................ 10
Adjusting the air flow direction ............................................ 12
Cost Efficient System Using the Turbo function ......................................................... 12
Your new air conditioner not only provides maximum mode . .................................................................. 13
cooling power in the summer, but also can be an efficient Setting the On/Off timer .......................................................... 14
heating method in the winter with the advanced “Heat Using the Smart Saver function ............................................ 15
pump” system. “Heat pump” system is 3 times more Using the Auto Clean function .............................................. 16
efficient compare to the other electrical heating appliance, Cleaning the air conditioner ................................................... 17
so you can further reduce its running cost. Now, meet year- Maintaining the air conditioner ............................................ 19
round needs with one air conditioner. Troubleshooting . ......................................................................... 20

Look for Everywhere INSTALLATION PARTS

The elegant and harmonious design gives priority
to the esthetics of your space and complements any Safety precautions . ..................................................................... 22
of your existing interior décor. With its soft color and Choosing the installation location . ..................................... 23
rounded-edge shape, the new air conditioner adds class Accessories ..................................................................................... 26
to any room. Enjoy what your air conditioner offers both Fixing the installation plate ..................................................... 27
functionally and esthetically. Connecting the assembly cable ........................................... 28
Installing and connecting the assembly
function pipe of the indoor unit .............................................................. 30
Purging the indoor unit ........................................................... 31
function allows you to set a comfortable Cutting or extending the pipe ............................................... 31
sleep temperature while saving energy and having sound Installing and connecting the
sleep. drain hose of the indoor unit ................................................. 32
Changing direction of the drain hose ................................ 33
Installing and connecting the
drain hose of the outdoor unit .............................................. 34
Purging the connected pipes ................................................ 34
Performing the gas leak tests . ............................................... 37
Fixing the indoor unit in place ............................................... 38
Fixing the outdoor unit in place ........................................... 38
Final check and trial operation .............................................. 39
Pump down procedure
(when removing the product) ............................................... 39
How to connect your extended power cables . ............. 40

This product has been determined to be in compliance with the Low Voltage Directive (2006/95/EC), and the Electromagnetic
Compatibility Directive (2004/108/EEC) of the European Union.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be
disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste
disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should
not be mixed with other commercial wastes for disposal.

2
 USING PARTS
Safety precautions
Before using your new air conditioner, please read this manual thoroughly to ensure that you know how to safely and
efficiently operate the extensive features and functions of your new appliance.
Because the following operating instructions cover various models, the characteristics of your air conditioner may differ slightly
from those described in this manual. If you have any questions, call your nearest contact center or find help and information
online at www.samsung.com.

ENGLISH
Important safety symbols and precautions:

WARNING Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION Hazards or unsafe practices that may result in minor personal injury or property damage.

Unplug the power plug from the

Follow directions.
wall socket.
Do NOT attempt. Do NOT disassemble.
Make sure the machine is grounded to prevent electric shock.

FOR INSTALLATION WARNING

Plug the power cord into a wall socket with the power specifications of the product or higher and use the socket for this
appliance only. In addition, do not use an extension cord.
 Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or fire.
 Do not use an electric transformer. It may result in electric shock or fire.
 If the voltage/frequency/rated current condition is different, it may cause fire.
The installation of this appliance must be performed by a qualified technician or service company.
 Failing to do so may result in electric shock, fire, explosion, problems with the product, or injury.
Install a switch and circuit breaker dedicated to the air conditioner.
 Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit is not exposed.
 Failing to do so may result in electric shock or fire.

Do not install this appliance near a heater, inflammable material. Do not install this appliance in a humid, oily or dusty
location, in a location exposed to direct sunlight and water (rain drops). Do not install this appliance in a location where
gas may leak.
 This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall where it could fall.
 If the outdoor unit falls, it may result in injury, death or property damage.

This appliance must be properly grounded. Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
 Failure to do so may result in electric shock, fire, an explosion, or other problems with the product.
 Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and
national codes.

FOR INSTALLATION CAUTION

This appliance should be positioned in such a way that it is accessible to the power plug.
 Failing to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a level and hard floor that can support its weight.
 Failing to do so may result in abnormal vibrations, noise, or problems with the product.
Install the draining hose properly so that water is drained correctly.
 Failing to do so may result in water overflowing and property damage.
When installing the outdoor unit, make sure to connect the draining hose so that draining is performed correctly.
 The water generated during the heating operation by the outdoor unit may overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in injury, death or property damage.

3
Safety precautions
FOR POWER SUPPLY WARNING
Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth
on a regular basis.
 Unplug the power plug and clean it with a dry cloth.
 Failing to do so may result in electric shock or fire.
Plug the power plug into the wall socket in the right direction so that the cord runs towards the floor.
 If you plug the power plug into the socket in the opposite direction, the electric wires within the cable may be damaged and
this may result in electric shock or fire.
When the appliance or power plug or power cord is damaged, contact your nearest service center.
Plug the power plug into the wall socket firmly. Do not use a damaged power plug, damaged power cord or loose wall
socket.
 This may result in electric shock or fire.
Do not pull the power cord, when unplugging the power plug.
 Unplug the power plug by holding the plug.
 Failing to do so may result in electric shock or fire.
Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a
metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord
into the space behind the appliance.
 This may result in electric shock or fire.

FOR POWER SUPPLY CAUTION

When not using the air conditioner for a long period of time or during a thunder/lightning storm, cut the power at the
circuit breaker.
 Failing to do so may result in electric shock or fire.

FOR USING WARNING

If the appliance is flooded, please contact your nearest service center.
 Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, unplug the power plug immediately and contact
your nearest service center.
 Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the power plug. Do
not touch the appliance or power cord.
 Do not use a ventilating fan.
 A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service center.
 Failing to do so may result in problems with the product, water leakage, electric shock, or fire.
 A delivery service for the product is not provided. If you reinstall the product in another location, additional construction
expenses and an installation fee will be charged.
 Especially, when you wish to install the product in an unusual location such as in an industrial area or near the seaside where it is
exposed to the salt in the air, please contact your nearest service center.
Do not touch the power plug or the circuit breaker with wet hands.
 This may result in electric shock.
Do not unplug the power plug or turn the air conditioner off with the circuit breaker while it is operating.
 Plugging the power plug into the wall outlet or turning the air conditioner on from the circuit breaker may cause a spark and
result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of the reach of children, as packaging materials
can be dangerous to children.
 If a child places a bag over its head, it may result in suffocation.
Do not insert your fingers or foreign substances into the outlet when the air conditioner is operating.
 Take special care that children do not injure themselves by inserting their fingers into the product.
Do not touch the air flow blade with your hands or fingers during the heating operation.
 This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of the air conditioner.
 Take special care that children do not injure themselves by inserting their fingers into the product.
Do not strike or pull the air conditioner with excessive force.
 This may result in fire, injury, or problems with the product.

4
FOR USING WARNING
Do not place an object near the outdoor unit that allows children to climb onto the machine.
 This may result in children seriously injuring themselves.
Do not use this air conditioner for long periods of time in badly ventilated locations or near infirm people.

ENGLISH
 Since this may be dangerous due to a lack of oxygen, Open a window at least once an hour.

If any foreign substance such as water has entered the appliance, cut the power by unplugging the power plug and
turning the circuit breaker off and then contact your nearest service center.
 Failing to do so may result in electric shock or fire.

Do not attempt to repair, disassemble, or modify the appliance yourself.

 Do not use any fuse (such as cooper, steel wire, etc.)other than the standard fuse.
 Failing to do so may result in electric shock, fire, problems with the product, or injury.

FOR USING CAUTION

Do not place objects or devices under the indoor unit.
 Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least once a year.
 Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety and current is measured according to ISO standard for
energy efficiency.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
 This may result in electric shock, fire, problems with the product, or injury.
Do not operate the appliance with wet hands.
 This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the appliance.
 As well as being harmful to humans, it may also result in electric shock, fire or problems with the product.
Do not drink the water from the air conditioner.
 The water may be harmful to humans.
Do not apply a strong impact to the remote controller and do not disassemble the remote controller.
Do not touch the pipes connected with the product.
 This may result in burns or injury.
Do not use this air conditioner to preserve precision equipment, food, animals, plants or cosmetics, or for any other
unusual purposes.
 This may result in property damage.
Avoid directly exposing humans, animals or plants from the air flow from the air conditioner for long periods of time.
 This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use
of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play
with the appliance.

FOR CLEANING WARNING

Do not clean the appliance by spraying water directly onto it. Do not use benzene, thinner or alcohol to clean the
appliance.
 This may result in discoloration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the air conditioner from the wall socket and wait until the fan stops.
 Failing to do so may result in electric shock or fire.

FOR CLEANING CAUTION

Take care when cleaning the surface of the heat exchanger of the outdoor unit since it has sharp edges.
 To avoid cutting your fingers, wear thick cotton gloves when cleaning it.

Do not clean the inside of the air conditioner by yourself.

 For cleaning inside the appliance, contact your nearest service center.
 When cleaning the internal filter, refer to the descriptions in the ‘Cleaning the air conditioner’ section.
 Failure to do may result in damage, electric shock or fire.

5
Checking before use

Operation ranges
The table below indicates the temperature and humidity ranges the air conditioner can be operated within. Refer to the
table for efficient use.

Mode Indoor temperature Outdoor temperature Indoor humidity

Cooling 16˚C~32˚C 15˚C~43˚C Relative humidity 80% or less

Dry 18˚C~32˚C 15˚C~43˚C -

Heating 27˚C or less -5˚C~24˚C -

 If the air conditioner operates in cooling mode for long period of time in high humidity area, dew may be formed.
 If the outdoor temperature goes down to -5°C, heating capacity may decrease as much as 60%~70% of specified capacity
according to the using conditions.

Maintaining your air conditioner

Internal protections via the unit control system
 This internal protection operates if an internal fault occurs in the air conditioner.

Type Description

Against cold air The internal fan will be off to against cold air when the heat pump is heating.

De-ice cycle The internal fan will be off to against cold air when the heat pump is heating.

Anti-protection of The compressor will be off to protect internal battery when the air conditioner operates
internal battery in Cool mode.

The air conditioner does not start operating immediately to protect the compressor of
Protect compressor
the outdoor unit after it has been started.

• If the heat pump is operating in Heat mode, De-ice cycle is actuated to remove frost from an outdoor unit that may
have deposited at low temperatures.
The internal fan is switched off automatically and restarted only after the de-ice cycle is completed.

6
Checking the name of the parts
Your air conditioner may slightly look different from illustration shown above depending on your model.

Main parts
 09/12/18/24T  09/12/18/24U

ENGLISH
Room Room
temperature temperature
sensor sensor

Air filter
(under the panel) Air intake Air filter
(under the panel) Air intake

Air flow blade

Air flow blade
(up and down)
(up and down) Air flow blade Air flow blade
(left and right) Blade pin lever (left and right)
Blade pin lever

Display

 09/12/18/24T  09/12/18/24U

indicator Remote controller receiver

Timer/Auto clean indicator Operation indicator

Operation indicator Timer/Auto clean indicator

Smart Saver indicator

Power button

Remote controller receiver Power button

7
 Checking the remote controller
• Point the remote controller towards the remote controller receiver of the indoor unit.
• When you properly press the button on the remote controller, you will hear beep sound from the indoor unit and a transmit
indicator( ) appears on the remote controller display.

Remote controller buttons

Remote controller display Power

Turn on/off the air conditioner.
Smart Saver
Mode
Less energy usage makes your space
Set one of the 5 operating modes
cool between the temperature range
(see pages 10-11 for instructions).
of 24°C~30°C.
Auto Clean
Turbo Auto clean function – Dry inside of the indoor
Operate in auto fan speed to unit to get rid of odor.
cool quickly.
Quiet Air swing
Activate/Deactivate air flow blade movement
automatically up and down.
Temp + - Fan


Increase/Decrease the temperature by 1˚C. Adjust how much air flows through the air
conditioner with the 4 different fan speeds
such as Auto/Low/Medium/High.
Set the mode on.
Set
On Timer
Set the timer/ mode.
Set the On Timer on.
Off Timer
Cancel
Set the Off Timer on.
Cancel the timer/ mode.
Time Up/Time Down
Adjust the time for timer/
mode.
This button doesn't have any function.

• Make sure that the water does not get to the remote controller.

8
 Remote controller display

Operation mode

ENGLISH
Turbo indicator indicator
Low battery indicator
Quiet indicator
Transmit indicator
Smart Saver indicator Air swing indicator
Fan speed indicator
Auto (Turbo)
On Timer indicator Low
Off Timer indicator Medium
indicator High

Battery changing time

When the battery is exhausted, ( ) will be displayed in the remote controller display. When the icon appears, change the
batteries. The remote controller requires two 1.5V AAA type batteries.

Storing the remote controller

When you do not use the remote controller for long time, remove the batteries from the remote controller and store it.

Inserting the batteries

1. Push the lever as arrow 2. Insert two AAA batteries. 3. Close the cover by place it back to its
indicates on the rear side of the Check and match the “+” and “-” original position.
remote controller and pull up. signs accordingly. Make sure you You should hear click sound when the cover is
have inserted the batteries in locked properly.
correct position.

• T he signal may not be received well of electronic lighting style fluorescent lamps such as inverter fluorescent lamps
are in the same space.
• If other electrical products operate by the remote controller, call your nearest contact center.

Correct disposal of batteries in this product

(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at
the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above
the reference levels in EC Directive 2006/66.
If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local,
free battery return system.

9
Basic function
Basic operation is an operation mode that can be selected by pressing the Mode button.

Auto
In Auto mode, the air conditioner will automatically set the temperature and fan speed depending on the room temperature
detected by the room temperature.

Cool
In Cool mode, the air conditioner will cool your room. You can adjust the temperature and the fan speed to feel cooler in hot
season.
• If current outside temperatures are much higher than the selected indoor temperature, it may take time to bring the inner
temperature to the desired coolness.

Dry
The air conditioner in Dry mode acts like a dehumidifier by removing moisture from the indoor air.
Dry mode makes the air feel refreshing in a humid climate.

Fan
Fan mode can be selected to ventilate your room. Fan mode will be helpful to refresh the stale air in your room.

Heat
The air conditioner heats as well as cools. Warm your room with this versatile appliance in the cold of winter.
• Fan may not operate for about 3~5 minutes at the beginning to prevent any cold blasts while the air conditioner is
warming up.
• Since the air conditioner heats the room by taking heat energy from outdoor air, the heating capacity may decrease when
outdoor temperature is extremely low.
Use an additional heating appliance in combination with the air conditioner if you feel the air conditioner heats
insufficiently.

10
Press the button to turn on the air conditioner.

Press the button to set the operating mode.

ENGLISH
• Each time you press the Mode button, the mode will change in order of Auto, Cool, Dry, Fan and Heat.

Press the button to set the desired fan speed.

Auto (Auto)
Cool (Auto), (Low), (Med), (High)
Dry (Auto)
Fan (Low), (Med), (High)
Heat (Auto), (Low), (Med), (High)

Press the button to adjust the temperature.

Auto You can adjust the desired temperature by 1°C within the range of 16°C~30°C.
Cool You can adjust the desired temperature by 1°C within the range of 16°C~30°C.
Dry You can adjust the desired temperature by 1°C within the range of 18°C~30°C.
Fan Temperature adjustment is not possible.
Heat You can adjust the desired temperature by 1°C within the range of 16°C~30°C.

• Air flow can be adjusted manually.(see page 12 for instructions.)

11
Adjusting the air flow direction
Air flow can be directed to your desired position.

Vertical air flow

Air flow blades move up and down.

Press the Air swing button on the remote controller.

Air swing indicator will be on and air flow blades move up and down continuously to
 
circulate the air.
Press the Air swing
  button on the remote controller again, to keep the air flow
direction in a constant position.

Horizontal air flow

Make sure one of the blade pin lever that stick out of the air flow blades are not broken.

Move the blade pin lever left or right to keep the air flow direction in a constant
position you prefer.

• B e extremely careful with your fingers while adjusting the Horizontal

air flow direction.
There is a potential risk of personal injury when the unit is
mishandled.
Blade pin lever

Using the Turbo function

Turbo function will be helpful to cool your room quickly and effectively.

Press the Turbo button on the remote controller during Cool mode.
Turbo indicator appears on the remote controller display and the air conditioner
 
operates in Turbo function for 30 minutes.
Cancel Press the Turbo button once again.

• T urbo function is only available in Cool mode.

• If you press the Mode button while the Turbo function is on, it will cancel
the function.
• Temperature/Fan speed cannot be adjusted while using this function.

12
 mode
For a comfortable sleep, the air conditioner will operate it Fall asleep  Sound sleep  Wake up from mode.

When the air conditioner is on and in cool/heat mode

ENGLISH
1. Press the button on the remote controller.
  indicator appears and Off timer indicator starts blinking on the remote
controller display.

2. Press the Time Up or Time Down button to set the time.

 You can set the time in half hourly unit from 30 minutes ~ 3 hours and hour unit from
3 hours ~ 12 hours.
 Operating hour can be set from minimum 30 minutes to maximum
12 hours.
 Default operation hour is set to 8 hours.

3. Press the Set button to active it on.

 Off timer indicator stops blinking and reserved time will be displayed for 3 seconds.
Then the air conditioner operates in good’sleep(Cool) mode.
 If you don’t press Set button within 10 seconds after pressing the or
Time Up or Time Down button, the air conditioner will return to previous status.
Check Off timer indicator and (T) (U)indicator on the indoor
unit.
Cancel Press the Cancel button once again.

You can set the desired temperature by 1˚C in the range of 16˚C~30˚C.

Fan speed will be adjusted automatically according to the

mode.

Air flow direction will be adjusted automatically according to the

mode.

Temperature and fan speed changes in mode

• Fall asleep: Eases you into sleep by dropping the temperature.
• Sound sleep: Relaxes your body and raises your temperature slightly.
• Wake up from mode: Allows you to wake up from comfortable intermittent air and it makes you feel
refreshed.

• S et Off timer in mode over 5 hours. You fell disturbed sleep if the is set too short or long
because the default is set to 8-hour-operation.
• If the mode is set less than 4 hours, the operation will stop at the same time.
If the mode is set over 5 hours, it will run as Wake up stage from the last one hour before it stops.
• Recommended set temperature is between 25˚C~27˚C for cooling and 21˚C~23˚C for heating.

13
Setting the On/Off timer
You can set the air conditioner to turn on/off automatically at desired time.

Setting On timer while the air conditioner is off / Off timer while the air conditioner is on

1. Press the On Timer/Off Timer button.

Setting On timer
 On/Off timer indicator will blink on the remote controller display.

2. Press the Time Up or Time Down button to set the time.

 You can set the time in half hourly unit from 30 minutes ~ 3 hours and hour unit from
3 hours ~ 24 hours.
 Operating hour can be set from minimum 30 minutes to maximum 24 hours.

3. Press the Set button to active it on.

 On timer indicator stops blinking and reserved time will be displayed for
3 seconds.
 If you don’t press Set button within 10 seconds after selecting the time the air
conditioner will return to previous status. Check On timer or Off timer indicator and
indicator on the indoor unit.

Setting Off timer

Cancel Press the Cancel button.

Additional options available in On timer mode

You can select from Auto/Cool/Dry/Fan/Heat.

You can adjust the fan speed in Cool/Fan/Heat mode.

You can adjust the temperature in Auto/Cool/Dry/Heat mode.

• O nly the latest setting timer will be applied between the On Timer/Off Timer
and Off timer functions.
• After setting the timer, the set time will be displayed for 3 seconds before it
disappears.

14
 Combining On Timer and Off Timer
If the air conditioner is on If the air conditioner is off

Preset time on On timer is longer than Off timer Preset time on On timer is shorter than Off timer
Ex) On timer : 3 hours, Off timer : 1 hour Ex) On timer : 3 hours, Off timer : 5 hours
- The air conditioner will operate the Off timer after - The air conditioner will operate On timer after 3 hours

ENGLISH
1 hour from the moment you have set the timer. from the moment you have set the timer.
Your air conditioner will turn on after 2 hours. Your air conditioner will remain on for 2 hours and then
turn off automatically.

• On timer and Off timer setting time should be different from each other.
• Press the Cancel button on the remote controller while timer combination is on.
Both of the On and Off timer will be canceled and the indicator will disappear.

Using the Smart Saver function

This function will set the temperature range limit to help you save energy while the air conditioner is operating in Cool mode.

Press the Smart Saver button on the remote controller while the air conditioner is
operating in Cool mode.
Smart Saver indicator and air swing indicator appears automatically on the remote
 
controller display.
The air flow blades move up and down.
If the current set temperature is lower than 24°C, it will automatically raise to 24°C.
 

Cancel Press the Smart Saver button once again.

• S mart Saver function is only available in Cool mode.

• When Smart Saver function is activated, temperature range will be limited to
24°C~30°C.
• If the desired temperature is lower than 24°C, turn off the Smart Saver function
by pressing the Smart Saver button again.
• Temperature/Fan speed can also be adjusted (see page 11 for instructions).
• Air flow can be adjusted manually (see page 12 for instructions).
• If you press the Mode button while the Smart Saver function is on, it will cancel
the function.

15
Using the Auto Clean function
Auto clean function will prevent from growing mold by eliminating the moisture inside of the indoor unit. Your indoor unit
evaporates the moisture inside of the unit. Activate this function to provide you with more clean and healthier air.

Press the Auto Clean button.

When the air conditioner is turned off,
 The Auto clean indicator on the indoor unit display appears and the Auto cleaning
function runs.

When the air conditioner is turned on,

09/12/18/24T  After stopping the air conditioner operation, the Auto clean indicator on the indoor unit
display appears and the Auto cleaning function runs.

※ A
uto Cleaning time can vary, depending on the previously used mode.
Auto(cool), Cool, Dry mode : approximately 30 minutes.
Auto(heat), Heat, Fan mode : approximately 15 minutes.

09/12/18/24U
Cancel Press the Auto Clean button once again.

• W
 hen the air conditioner is turned on, the Auto clean function runs after
stopping the air conditioner operation.

Using the Quiet function

Press the Quiet button while the air conditioner is operating in Cool/Heat mode,Fan
speed is set to Auto.

Cancel Press the Queit button once again.

• Press the Quiet button once again,Fan speed remain Auto speed.
• The air conditioner has no Quiet function .

16
Cleaning the air conditioner
• Make sure the power is turned off and unplugged from
the wall socket when cleaning the air conditioner.

Cleaning the indoor unit

ENGLISH
 Wipe the surface of the unit with a slightly wet or dry cloth when
needed.

• C
 ontact the service center when you clean the indoor unit
heat exchanger because it needs to be disassembled.

• D o not clean the display using alkaline detergent.

• Do not use sulfuric acid, hydrochloric acid, organic solvents
(such as thinner, kerosene and acetone etc.) to clean the
surface of the product or put any stickers on it. They may
damage the surface of the air conditioner.

Cleaning the outdoor unit heat exchanger

 When dust accumulates on the heat exchanger, it may decrease cooling

performance. Therefore, clean it regularly.
 Spray water to clean the dust.

• If it is difficult to clean the outdoor unit heat exchanger on

your own, contact service center.
Heat exchanger
• B e careful with the sharp edges on the outdoor unit heat (Illustration may differ slightly
exchanger. depending on the models)

Opening the panel

Tightly grab top of the front panel and pull it down to open.
Then slightly lift the panel up.

17
Cleaning the air conditioner
Removing the Air filter

Grab the handle and lift it up. Then, pull the Air filter towards you
and slide it down.

Air filter

Cleaning the air filter

Washable foam based air filter captures large particles from the air. The filter is cleaned with a vacuum or by hand washing.

Open the panel and put the Air filter out. Clean the Air filter with a vacuum cleaner or soft brush.
If dust is too heavy, rinse it with running water.

Insert the Air filter back in its original position Dry the Air filter in a ventilated area.
and close the front panel.

• C lean the Air filter every 2 weeks or when the filter clean reminder lights up. Cleaning term may differ depending
on the usage and environmental conditions. In dusty area, clean it once a week.
• If you turn off the air conditioner by pressing Power button, the filter clean reminder will be turned off.
• If the Air filter dries in a confined (or humid) area, odors may generate. If it occurs, re-clean and dry it in a
well-ventilated area.

18
Maintaining the air conditioner
If the air conditioner will not be used for an extended period of time, dry the air conditioner to maintain it in best condition.

1. Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours and disconnect the power plug.
There may be internal damage if moisture is left in components.

ENGLISH
2. Before using the air conditioner again, dry the inner components of the air conditioner again by running in Fan mode
for 3 to 4 hours. This helps remove odors which may have generated from dampness.

Periodical checks

Refer to the following chart to maintain the air conditioner properly.

Every 2 Every 3 Every 4
Type Description Once a year
weeks months months
Clean the air filter (1) 
Clean the condensate drain pan (2) 
Indoor
unit Thoroughly clean the heat exchanger (2) 

Clean the condensate drain pipe (2) 

Replace the remote controller batteries (1) 

Clean the heat exchanger on the outside of the unit (2) 

Clean the heat exchanger on the inside of the unit (2) 

Clean the electric components with jets of air (2) 

Outdoor Verify that all the electric components are firmly


unit tightened (2)
Clean the fan (2) 

Verify that all the fan assembly is firmly tightened (2) 

Clean the condensate drain pan (2) 

 : This check mark requires checking the indoor/outdoor unit periodically, following to the description to maintain the
air conditioner properly.

(1) The described operations should be performed more frequently if the area of installation is very dusty.
(2) These operations must always be performed by qualified personnel. For more detailed information, see the
installation part in the manual.

19
Troubleshooting
Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM SOLUTION

The air conditioner does • Check power status and then operate the air conditioner again.
not work at all. • Plug in or switch on the circuit breaker and then operate the air conditioner again.
• Check if you have set the Off Timer. Operate the air conditioner again by pressing the
Power button.

The temperature • C
 heck if you have selected Fan/Turbo mode. In these modes, desired temperature is set to
adjustment is not working. auto and you cannot adjust the temperature.

Cool/Warm air does • C heck if the set temperature is higher(during Cool mode)/lower(during Heat mode) than
not come out of the air the current temperature. Press the Temp + or - button on the remote controller to change
conditioner. the set temperature.
• Check if the Air filter is blocked by dirt. If there is a lot of dust on the Air filter,
cooling(heating) performance may decrease. Clean them frequently.
• Check if the outdoor unit is covered or installed near the obstacle. Take the cover off and
take the obstacle away.
• If you want to operate the air conditioner in the sunlight, cover the outdoor unit using
curtains or etc.
• Check if the air conditioner is operating in De-ice mode. When the ice formed in winter
or the outdoor temperature is too low, the air conditioner operates in De-ice mode
automatically. In De-ice mode, indoor fan stops and cool air does not come out.
• If the doors or windows are open, it may cause bad cooling (heating) performance.
Close the doors and windows.
• Check if the air conditioner has just been turned on after stopping cooling or heating
operation. In this case, just a fan will run to protect the outdoor unit compressor.
• Check if the pipe length is too long. When the pipe length exceeds maximum allowable
pipe length, cooling (heating) performance may decrease.

Air flow adjustment is not • C

 heck if you have selected Auto/Dry/ mode. In these modes, desired
working. temperature is set to auto and you cannot adjust the temperature.

Fan speed adjustment is • Check if you have selected Auto/Dry/Turbo/ mode. In these mode, fan speed
not working. is set to Auto and you cannot adjust the fan speed.

Remote controller is not • Check if your batteries are depleted.

working. • Make sure nothing is blocking your remote controller sensor.
• Check that there are strong lighting apparatus near the air conditioner. Strong light which
comes from fluorescent bulbs or neon signs may interrupt the electric waves.

Timer function does not • Check if you press the Set button on the remote controller after you have set the time.
set.

The indicator is blinking • P ress the Power button or disconnect the power plug/switch off the auxiliary power
continuously. switch.
If the indicator is still blinking, contact the service center.

Odors permeate in the • C

 heck if the appliance is running in a smoky area. Ventilate the room or operate the air
room during operation. conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air
conditioner.)

20
PROBLEM SOLUTION

Error is indicated. • When an indoor unit indicator blinks, contact the nearest service center.

ENGLISH
Noise is generated. • D
 epending on the status of the air conditioner usage, noise can be heard when refrigerant
flow movement changes. It is normal.

Smoke is generated from • If may not be a fire but it can be a steam generated by the defrost operation from outdoor
the outdoor unit. heat exchanger during Heat mode in winter.

Water is dropping from • Water may be generated because of the temperature difference. It is normal.
the outdoor unit piping
connection.

21
 INSTALLATION PARTS
※ In this manual, you may find model names written in simplified forms as indicated in following table.
Model Names Included Models Remark
AQT AQ09T, AQ12T, AQ18T, AQ24T
Grouping was done by series.
AQU AQ09U, AQ12U, AQ18U, AQ24U
09 AQ09T, AQ09U
12 AQ12T, AQ12U
Grouping was done by capacity.
18 AQ18T, AQ18U
24 AQ24T, AQ24U

Safety precautions
Carefully follow the precautions listed below because they are essential to guarantee the safety of the equipment.

• Always disconnect the air conditioner from the power supply before servicing it or accessing its internal components.
• Verify that installation and testing operations are performed by qualified personnel.
• Verify that the air conditioner is not installed in an easily accessible area.

General information
 Carefully read the content of this manual before installing the air conditioner and store the manual in a safe place in order
to be able to use it as reference after installation.
 For maximum safety, installers should always carefully read the following warnings.

 Store the operation and installation manual in a safe location and remember to hand it over to the new owner if the air

conditioner is sold or transferred.
 This manual explains how to install an indoor unit with a split system with two SAMSUNG units.
The use of other types of units with different control systems may damage the units and invalidate the warranty.
The manufacturer shall not be responsible for damages arising from the use of non compliant units.
 The air conditioner is compliant with the requirements of the Low Voltage Directive (72/23/EEC),
the EMC Directive (89/336/EEC) and the Directive on pressurized equipment (97/23/EEC).
 The manufacturer shall not be responsible for damage originating from unauthorized changes or the improper connection
of electric and requirements set forth in the “Operating limits” table, included in the manual, shall immediately invalidate
the warranty.
 T he air conditioner should be used only for the applications for which it has been designed: the indoor unit is not suitable
to be installed in areas used for laundry.
 Do not use the units if damaged. If problems occur, switch the unit off and disconnect it from the power supply.

 In order to prevent electric shocks, fires or injuries, always stop the unit, disable the protection switch and contact
SAMSUNG’s technical support if the unit produces smoke, if the power cable is hot or damaged or if the unit is very noisy.
 Always remember to inspect the unit, electric connections, refrigerant tubes and protections regularly. These operations
should be performed by qualified personnel only.
 The unit contains moving parts, which should always be kept out of the reach of children.

 Do not attempt to repair, move, alter or reinstall the unit. If performed by unauthorized personnel, these operations may
cause electric shocks or fires.
 Do not place containers with liquids or other objects on the unit.

 All the materials used for the manufacture and packaging of the air conditioner are recyclable.

 The packing material and exhaust batteries of the remote controller(optional) must be disposed of in accordance with
current laws.
 The air conditioner contains a refrigerant that has to be disposed of as special waste. At the end of its life cycle, the air
conditioner must be disposed of in authorized centers or returned to the retailer so that it can be disposed of correctly and
safely.
22
Installing the unit
IMPORTANT: When installing the unit, always remember to connect first the refrigerant tubes, then the electrical lines.
Always disassemble the electric lines before the refrigerant tubes.
 Upon receipt, inspect the product to verify that it has not been damaged during transport.

ENGLISH
If the product appears damaged, DO NOT INSTALL it and immediately report the damage to the carrier or retailer (if the
installer or the authorized technician has collected the material from the retailer.)
 After completing the installation, always carry out a functional test and provide the instructions on how to operate the air
conditioner to the user.
 Do not use the air conditioner in environments with hazardous substances or close to equipment that release free flames to
avoid the occurrence of fires, explosions or injuries.
 To prevent injury when accidentally touching the indoor unit fan, install the indoor unit at least 2.5m above the floor.

 The air conditioner should be used only for the applications for which it has been designed : the indoor unit is not suitable
to be installed in areas used for laundry.
 Our units must be installed in compliance with the spaces indicated in the installation manual to ensure either accessibility
from both sides or ability to perform routine maintenance and repairs. The units’components must be accessible and that
can be disassembled in conditions of complete safety either for people or things.
For this reason, where it is not observed as indicated into the Installation Manual, the cost necessary to reach and repair the
unit (in safety, as required by current regulations in force) with slings, trucks, scaffolding or any other means of elevation
won’t be considered in-warranty and charged to end user.

Power supply line, fuse or circuit breaker

 Always make sure that the power supply is compliant with current safety standards. Always install the air conditioner in
compliance with current local safety standards.
 Always verify that a suitable grounding connection is available.

 Verify that the voltage and frequency of the power supply comply with the specifications and that the installed power is
sufficient to ensure the operation of any other domestic appliance connected to the same electric lines.
 Always verify that the cut-off and protection switches are suitably dimensioned.
 Verify that the air conditioner is connected to the power supply in accordance with the instructions provided in the wiring
diagram included in the manual.
 Always verify that electric connections (cable entry, section of leads, protections…) are compliant with the electric
specifications and with the instructions provided in the wiring scheme.
Always verify that all connections comply with the standards applicable to the installation of air conditioners.

Choosing the installation location

Indoor unit
 Where airflow is not blocked
 Where cool air can be distributed throughout the room
 Install the refrigerant piping length and the height difference of both indoor and outdoor units as indicated in the
installation diagram
 Wall that prevents vibration and is strong enough to hold the product weight
 Out of the direct sunlight
 1m or more away from the TV or radio (to prevent the screen from being distorted or noise from being generated)
 As far away as possible from the fluorescent and incandescent lights (so that the remote controller can be operated well)
 A place where the air filter can be replaced easily

23
Choosing the installation location
Outdoor Unit
 Where it is not exposed to strong wind
 Well ventilated and dustless places
 Out of the direct sunlight and rain
 Where neighbors are not annoyed by operation sound or hot air
 Solid wall or support that prevents vibration and is strong enough to hold the product weight
 Where there is no risk of flammable gas leakage
 When installing the unit at a high place be sure to fix the unit legs
 3m or more away from the TV or radio (to prevent the screen from being distorted or noise from being generated)
 Install the unit horizontally
 Place where drained water does not become any problem.
 Place with no plants (especially climbing plants) and where small animal can not access.

• Avoid the following places to prevent malfunction of the unit

- Where there is machine oil - Salty environment such as seaside areas
- Where sulfide gas exists - Other special atmosphere areas

Observe the clearances and maximum lengths as seen in the picture below when installing the air conditioner.

300mm or more

125mm 125mm
or more or more

Wrap the refrigerant pipes and the drain hose You can select the direction of
with the absorbent pad and vinyl tape. Refer to draining
page 38 for further details. (left or right).

'L' m as maximum pipe length

and 3 m as minimum pipe length
(It will reduce noise and vibration)

' H ' meters maximum total

' L ' meters maximum pipe length
600mm total pipe length
minimum
300mm
minimum
300mm
minimum Model L H
09/12/18 15 7
24 20 8
600mm
minimum

Make at least one round: It will reduce noise and vibration

 The appearance of the unit may be different from the diagram depending on the model.

24
 Space Requirements for Outdoor Unit
When installing 1 outdoor unit
 Figure Description

ENGLISH
Top view Side view
Air intake
Air outlet Air intake
Air outlet

 , Air flow direction.

(Unit : mm)
 When the air outlet is opposite the  When the air outlet is towards the  When 3 sides of the outdoor unit are
wall wall blocked by the wall

300 or more
300 or more

1500 or more

150 or more 600 or more

 The upper part of the outdoor unit  The upper part of the outdoor unit  When the walls are blocking front
and the air outlet is towards the wall and the air outlet is opposite the and the rear side of the outdoor unit
wall
1500 or more

300 or more
500 or more

300 or
more
2000 or more

1500 or
more

When installing more than 1 outdoor unit

(Unit : mm)
 When the air outlet is towards the wall  When 3 sides of the outdoor unit are blocked by the wall
300 or more
1500 or more

300 or more 600 or more 600 or more 600 or more

25
Choosing the installation location (Unit : mm)
 When the walls are blocking front and the rear side of the outdoor  When the upper part of the outdoor unit and
units the air outlet is opposite the wall

300 or
more

500 or more
300 or more

1500 or
more
600 or more 600 or more

 When front and rear side of the outdoor unit is towards the wall
300 or more

500 or more
1500 or 600 or 3000 or 3000 or 200 or
more more more more more

• If installation is done in inappropriate space, unit may generate sound and cause bad effect on the product.
• Installation must be done in level and in a place where vibration will not cause any effect.

Accessories
The following accessories are supplied with the air conditioner:

• The number of each accessory is indicated in parentheses.

Accessories in the indoor unit case

Remote Batteries for User’s & Installation
Installation Plate (1)
controller (1) Remote controller (2) Manual (1)

Accessories in the outdoor unit case

5-wire
Assembly Cable (1)
Drain Plug (1) Rubber Leg (4)

• T he flare nuts are attached to the end of each pipe of an evaporator or a service port.
Use the nuts when connecting the pipes.
• The 5-wire assembly cable is optional. If it is not supplied, use the standard cable.
• The drain plug and rubber leg are only included when the air conditioner is supplied without the assembly pipe as
seen in the picture below.

26
 Optional accessories
The following connection accessories are optional. If they are not supplied, you should obtain them before installing the air
conditioner.
Insulated Insulated Assembly Insulated Assembly Pipe, Insulated Assembly Pipe,
PE T3 Foam Tube
Assembly Pipe, Pipe, Ø9.52mm (1) Ø12.70mm (1) Ø15.88mm (1) Vinyl Tapes (2) Drain Plug (1)
Insulation (1)
Ø6.35mm (1) 09 12/18 24

ENGLISH
M4 x 25 Tapped Drain Hose,
Rubber Legs (4) Pipe Clamps A (3) Pipe Clamps B (3) Cement Nails (6) Putty 100g (1)
Screws (6) length 2m (1)

Foam
Insulation(1)

• If these accessories are supplied, they will be in the accessory box.

Tools required for installation

General Tools
• Vacuum Pump(Backward flowing prevention) • Manifold Gauge • Stud Finder
• Torque Wrench • Pipe Cutter • Reamer • Pipe Bender • Spirit Level
• Screw Driver • Spanner • Drill • L Wrench • Measuring Tape
Tools for test operations
• Thermometer • Resistance Meter • Electroscope

Fixing the installation plate

You can select the direction of the drain hose depending on where you want to install the indoor unit. Therefore before fixing
the installation plate to a wall or a window frame, you must determine the position of the 65mm hole through which the cable,
pipe and hose pass to connect the indoor unit to the outdoor unit.
When facing the wall, the pipe and cable can be connected from the:
• Right (A)  Direction of pipe
• Left (B)
• Underside_right (C)
• Rear_right or left (D) A
D D
B

1. Determine the position of the pipe and drain hose hole as seen in the picture and drill the hole with an inner diameter
of 65mm so that it slants slightly downwards.
(Unit : mm)
Pipe hole Model A B C D • M
 ake sure to drill only one
(Ø65mm) 27 120 68 27
09/12 hole after choosing the
34 140 68 34 direction of the pipe.
A

18/24
D

B C

27
Fixing the installation plate
2. Fix the indoor unit.
If you fix the indoor unit on a wall
(1) Fix the installation plate to the wall giving attention to the weight of the indoor unit. Plastic
• If you mount the plate to a concrete wall using plastic anchors, make sure that gaps Anchor
Wall
between the wall and the plate, created by projected anchor, is less than 20mm. <20mm

If you fix the indoor unit on a window frame If you fix the indoor unit on a gypsum board
(1) Determine the positions of the wooden uprights to be (1) Use stud finder to find out locations of the studs.
attached to the window frame. (2) Fix the plate hanger on two studs.
(2) Attach the wooden uprights to the window frame giving
attention to the weight of the indoor unit.
(3) Attach the installation plate to the wooden upright using
tapping screws.
• Search for other spots if there are less than two studs, or the distance between the studs are different from the
plate hanger.
• Fix the installation plate without inclining to one side.

• Make sure that a wall can withstand the weight of the product. If you install the product in a place where it is not
strong enough to withstand the product weight, the unit could fall and cause injury.

Connecting the assembly cable

Cable specification
Model Power cable Interconnection cable Type GL
09/12 3G, 1.0mm² H07RN-F 5G, 1.0mm² H07RN-F 20A
2G, 0.75mm² H05RN-F
18 3G, 1.5mm² H07RN-F 3G, 1.5mm² H07RN-F
25A
3G, 2.5mm² H07RN-F
24 3G, 2.5mm² H07RN-F 2G, 0.75mm² H05RN-F
• C
 onnect the power cable to the auxiliary circuit breaker. If every pole fails to connect to the power supply, it
must be incorporated in a wire with a contact opening of ≥3mm.

Connecting the cable

Electrical work
1) For electrical and earth works, comply with the ‘technical standards of electrical installations’ and the
the ‘wiring regulations’ of the Electricity Enterprises Act.
2) Tighten the terminal block screw to under 12kgf.cm.
3) Precautions when connecting terminal blocks of the indoor unit
 Before connecting, make sure the connecting part of the terminal socket is facing upwards.

The terminal socket There is no ring terminal

Upside down
is damaged. to cover the wire.
 There must be no space between the terminal and the screw when connected.

The terminal socket

is upside down. or there is a space between the screw
and the ring terminal.

• For the terminal block wiring, use a wire with a ring terminal socket only.
CAUTION ng work.

28
 When you install the unit, make first refrigerant connections and then electrical connections.
Connect the air conditioner to grounding system before performing the electrical connection.
If unit is uninstalled, first disconnect electrical cables, then refrigerant connections.
If the outdoor unit is more than 5 meters away from the indoor unit, you must extend the cable.
The maximum length of the cable is 15(09/12)/20(18/24) meters.
1. Extend the assembly cable if necessary.

ENGLISH
• D
 o not connect two or more different cables to extend the length.
It may cause fire.
2 . Open the front grille.
3 . Remove the screw securing the connector cover.
4 . Pass the assembly cable through the rear of the indoor unit and connect the assembly cable to terminals.
(Refer to the picture below)

• Each wire is labeled with the corresponding terminal number.

5 . Pass the other end of the cable through the 65mm hole in the wall.
6 . Close the connector cover by tightening the screw carefully.
7 . Close the front grille.
8 . Remove the terminal board cover on the side of the outdoor unit.
9. Connect the cables to the terminals as seen in the picture.

• Each wire is labeled with the corresponding terminal number.

Indoor unit
09/12/18 24
Indoor unit
Indoor unit

 Ground wire
(Green/Yellow) 

Outdoor unit  Ground wire

Ground wire 
(Green/Yellow)
(Green/Yellow)
Outdoor unit Ground wire
Outdoor unit (Green/Yellow)

• End of the wire must be circular.

• After connecting the cables, make sure terminal numbers on the indoor/outdoor unit matches.
• Screws on terminal block must not be unscrewed with the torque less than 12kgf•cm.

10. Connect the grounding conductor to the grounding terminals.

11. Close the terminal board cover by tightening the screw carefully.

• In Russia and Europe, consult with the supply authority to determine the supply system impedance before
installation.

• C onnect the wires firmly so that wires can not be pulled out easily.
(If they are loose, it could cause burn-out of the wires.)
• Connect the wires according to color codes, referring to the wiring diagram.
• The power cable and the interconnection cable should be selected according to the specification in page 28.
29
Installing and connecting the assembly pipe of the indoor unit
Connect indoor and outdoor units with field-supplied copper pipes by means of flare connections. Use insulated seamless
refrigeration grade pipe only, (Cu DHP type according to ISO1337), degreased and deoxidized, suitable for operating pressures
of at least 4200 kPa and for burst pressure of at least 20700 kPa. Under no circumstances must sanitary type copper pipe be
used.
There are 2 refrigerant pipes of different diameters:
• The smaller one is for the liquid refrigerant
• The larger one is for the gas refrigerant
A short pipe is already fitted to the air conditioner. You may
need to extend the pipe using the assembly pipe (optional).
The connection procedure for the refrigerant pipe varies
according to the exit position of the pipe when facing the wall:
A B
• Right(A)
• Left(B)
C
• Underside(C)
• Rear

1. Cut out the appropriate knock-out piece (A, B, C) on the rear of the indoor
Outer Diameter Torque (kgf•cm)
unit unless you connect the pipe directly from the rear.
ø6.35 mm 140~170
2. Smooth the cut edges. ø9.52 mm 250~280
ø12.70 mm 380~420
3. Remove the protection caps of the pipes and connect the assembly pipe ø15.88 mm 440~480
to each pipe. Tighten the nuts first with your hands, and then with a ø19.05 mm 990~1210
torque wrench, applying the following torque: ø22.23 mm 990~1210

• If you want to shorten or extend the pipes, refer to page 31~32.

4. Cut off the remaining foam insulation.

5. If necessary, bend the pipe to fit along the bottom of the indoor unit.
Then pull it out through the appropriate hole.
 The pipe should not project from the rear of the indoor unit.

 The bending radius should be 100 mm or more.

6. Pass the pipe through the hole in the wall.

7. For further details on how to connect to the outdoor unit and purge the air, refer to page 34~36.

• T he pipe will be insulated and fixed permanently into position after finishing the installation and the gas leak test;
refer to page 37 for further details.

• T ighten the flare nut with torque wrench according to specified method.
If the flare nut is over-tightened, the flare may break and cause refrigerant gas leakage.
• DO NOT WALL UP THE PIPE CONNECTION !
All refrigerant pipe connection must be easy accessible and serviceable.

30
Purging the indoor unit
The indoor unit is supplied with inert gas (nitrogen).
Before installing the unit, check if nitrogen gas flow out of indoor unit.
If this one isn’t true, DO NOT INSTALL THE UNIT since leakage could be inside the indoor unit.
1. Unscrew the caps at the end of each pipe.

ENGLISH
 All inert gas exhausts from the indoor unit.

• T o prevent dirt or foreign substances from getting into the pipes during
installation, do NOT remove the caps completely until you are ready to
connect the pipes.
Pipes Unscrew the caps
• T he remaining air in the Refrigeration cycle, which contains moisture,
may cause malfunction on the compressor.
• Always contact the service center or a professional installation agency
for product installation.

Cutting or extending the pipe

The length of the pipe can be:
• Extended up to : see table page 24
• Shorten up to: see page 24

If you need a pipe longer than 5 meters:

• You must extend the assembly cable.
• You must add refrigerant to the pipes; otherwise, the indoor unit may freeze.

1. Make sure that you have all the required tools (pipe cutter, reamer, flaring tool and pipe holder).

2. If you want to shorten the pipe, cut it using a pipe cutter, ensuring that the cut edge remains at 90° with the side of the
pipe (see below examples of correct and incorrect cut edges).
Pipe Oblique Rough Burr
cutter

Pipe

3. To prevent a gas leak, remove all burrs at the cut edge of the pipe using a reamer.

• Face the pipe down while removing the burrs to make sure that burrs do not get in to the pipe.

4. Put a flare nut slightly into the pipe and modify the flare.
Outer Diameter (D) Depth (A) Flaring Size (B)
ø6.35 mm 1.3 mm 9.0 mm
ø9.52 mm 1.8 mm 13.0 mm
ø12.70 mm 2.0 mm 16.2 mm
ø15.88 mm 2.2 mm 19.3 mm
ø19.05 mm 2.2 mm 22.5 mm
Pipe Flare
ø22.23 mm 2.2 mm 25.7 mm

31
Cutting or extending the pipe
5. Check if you flared the pipe correctly (see examples of incorrectly flared pipes below).

Correct Inclined Damaged Cracked Uneven

Surface Thickness
6. Align the pipes to connect them easily. Tighten the flare nuts first with your hands, and then with a torque wrench,
applying the following torque:
Flare nut Outer Diameter Torque (kgf•cm)
ø6.35 mm 140~170
ø9.52 mm 250~280
ø12.70 mm 380~420
ø15.88 mm 440~480
ø19.05 mm 990~1210
Indoor outlet pipe Connecting pipe ø22.23 mm 990~1210

• E xcessive torque can be cause of gas leakage. In case brazing the pipe, the nitrogen gas must be blown into the
pipe (50 Pa). The joint must be accessible and serviceable.

7. For further details on how to connect to the outdoor unit and purge the air, refer to page 34~36.

• T ighten the flare nut with torque wrench according to specified method.
If the flare nut is over-tightened, the flare may break and cause refrigerant gas leakage.

Installing and connecting the drain hose of the indoor unit

When installing the drain hose for the indoor unit, check if condensation draining is adequate.
When passing the drain hose through the 65-mm hole drilled in the wall, check the followings:

Wall

Indoor unit
Drain hose
The drain hose must NOT The end of the drain hose must NOT
slant upwards. be placed under water.

5cm
less Ditch
The drain hose must not Keep a clearance of at least Do not place the end of the
be bent. 5cm between the end of the drain hose in a hollow.
drain hose and the ground.

32
 Drain hose installation
1. If necessary, connect the 2-meter extension drain hose to the drain hose.
2. If you use the extension drain hose, insulate the inside of the extension drain hose with a shield.
3. Fit the drain hose into 1 of 2 drain hose holes, then fix the end of the drain hose tightly with a clamp.

• If you do not use the other drain hose hole, block it with a rubber stopper.

ENGLISH
4. When extending the Drain Hose, hold the end of Drain Hose and Extended Hose,
rotate and insert the drain hose into Extended hose for 15~20 mm. Make sure the
Drain hose hole
two hoses are firmly connected, there is no water leakage.

5. Connect the Drain Hose after using Foam Insulation to wrap the Extended Hose. Then, Use vinyl tape to wrap the
each side of connection by 20mm .

15~20 mm 20mm 20mm

or more or more

Drain hose Extension

drain hose Drain hose Extension
drain hose Vinyl Tape Foam Insulation

6. Pass the drain hose under the refrigerant pipe, keeping the drain
hose tight. Shield
7. Pass the drain hose through the hole in the wall. Check if it slants
downwards as seen in the picture.
8. Using natural drainage method, check the drainage is normal. Drain hose Extension drain hose

• T he hose will be fixed permanently into position after finishing the installation and the gas leak test; refer to page
37~38 for further details.
• M ake sure the installed direction of the drain hose is correct.
Inadequate installation may cause condensate water leakage.
• If the drain hose is routed inside the room, insulate the hose so that dripping condensation does not damage the
furniture or floors.
• DO NOT WALL UP THE DRAIN HOSE CONNECTION !
Drain hose connection must be easy accessible and serviceable.

Changing direction of the drain hose

Change the direction only when it is necessary.
1. Detach the rubber cap with the plier. Screw hole
2. Detach the drain hose by pulling it and turning to the left.
Screw
3. Insert the drain hose by fixing it with the screw into the groove of the drain
hose and the outlet of the drain pan. Drain hose
4. Attach the rubber cap with a screwdriver by turning it to the right until it
fixes to the end of the groove.
5. Check for leakage on both side of the drain outlet. Drain pan outlet
Pour the water in direction of arrow.  Direction of the drained water
Rubber cap

• M
 ake sure the indoor unit is in upright position when you pour water to check for leakage.
Make sure that the water does not overflow onto the electrical part.

33
Installing and connecting the drain hose of the outdoor unit
While heating, ice may accumulate. During the process of defrosting, check if condensation draining is adequate. For adequate
draining, do the following:

1. Insert the drain plug into the drain hole on the underside of the outdoor unit.

• T o avoid drain plug from contacting the ground, secure gap between the
ground and the bottom surface of the outdoor unit.
Drain hole
Drain plug
2. Connect a drain hose to the drain plug. Bottom surface of outdoor unit

Drain hole
Drain plug Drain hose
3. Ensure that condensation draining is adequate. Snow-proof hood
• In areas with heavy snow fall, piled snow could block the air intake.
To avoid this incident, install a frame that is higher than estimated snow
fall. In addition, install a snow-proof hood to avoid snow from piling on the
outdoor unit. Estimated
snow fall Frame

Ground

Purging the connected pipes

The outdoor unit is loaded with sufficient R410A refrigerant. Do not vent R410A into atmosphere: it is a fluorinated
greenhouse gas, covered by Kyoto Protocol, with a Global Warming Potential (GWP) = 1975.
You should purge the air in the indoor unit and in the pipe. If air remains in the refrigerant pipes, it affects the compressor.
It may cause reduction of cooling capacity and malfunction. Refrigerant for air purging is not charged in the outdoor unit.
Use Vacuum Pump as seen in the picture.
• W
 hen installing, make sure there is no leakage. When recovering the refrigerant, ground the compressor first
before removing the connection pipe. If the refrigerant pipe is not properly connected and the compressor works
with the service valve open, the pipe inhales the air and it makes the pressure inside of the refrigerant cycle
abnormally high. It may cause explosion and injury.

1. Connect each assembly pipe to the appropriate valve on the outdoor unit and Outdoor unit Indoor unit
tighten the flare nut. Gas pipe side

2. Tighten the flare nut first with your hands, and then with a torque wrench, Liquid pipe side
applying the following torque:

• Excessive torque can be cause of gas leakage. Outer Diameter Torque (kgf•cm)
ø6.35 mm 140~170
• M
 ake the electrical connection and leave the system into “stand by ø9.52 mm 250~280
mode”. Do not turn on the system! ø12.70 mm 380~420
This is necessary for better vacuum operation (full OPEN position of ø15.88 mm 440~480
Electronic Expansion Valve - EEV -). ø19.05 mm 990~1210
ø22.23 mm 990~1210
34
3. Connect the charging hose of the low-pressure side of manifold gauge to a Manifold gauge
gas service port as seen in the picture.

4. Open the valve of the low pressure side of manifold gauge counterclockwise.
Valve
5. Purge the air in the connected pipes using the vacuum pump for about
Gas service port
15 minutes. <Low pressure>

ENGLISH
 Make sure that pressure gauge shows -0.1MPa(-76cmHg) after about
10 minutes.
This procedure is very important to avoid a gas leak.
 Close the valve of the low pressure side of manifold gauge clockwise.

 Turn off the vacuum pump. Vacuum

Liquid service port Pump
 Check for 2 minutes if there is any pressure change.
<High pressure> (Backward flowing
 Remove the hose of the low pressure side of manifold gauge. prevention)

6. Set a valve cork of liquid and gas service port to the open position.

7. Mount the valve stem nuts and the service port cap to the valve, and tighten
them at the torque of 183kgf•cm with a torque wrench. Valve stem

8. Check for a gas leak paying particular attention to the 3-way valve’s stem nuts Stem nut
and to the service port cap (Refer to page 37).
A
(Gas)

B
(liquid)

Adding Refrigerant

Add refrigerant charge according to table below:

If you use a pipe longer than 5m, Model A

‘A’g of refrigerant R410A must be added for each extra meter.
09 10
If you use a pipe shorter than 5m, 12 20
The purge time is normal. 18 20
Refer to the Service Manual for further details. 24 25

• T he remaining air in the Refrigeration cycle, which contains moisture, may cause malfunction on the compressor.
• Always contact the service center or a professional installation agency for product installation.

35
Purging the connected pipes
Important information regulation regarding the refrigerant used

This product contains fluorinated greenhouse gases covered by the Kyoto Refrigerant type GWP value
Protocol.
R410A 1975
Do not vent gases into the atmosphere.
 GWP=Global Warming Potential
1. Please fill in with indelible ink,
  the factory refrigerant charge of the product, Contains fluorinated greenhouse gases
covered by the Kyoto Protocol.
  the additional refrigerant amount charged in the field and

 + the total refrigerant charge. on the refrigerant charge label Indoor unit
supplied with the product.

a. Factory refrigerant charge of the product: 

see unit name plate d 
b. Additional refrigerant amount charged in the field (Refer
to the above information for the quantity of refrigerant a Outdoor unit
replenishment.)  = ( ) kg
c. Total refrigerant charge
 = ( ) kg + = ( ) kg
d. Refrigerant cylinder and manifold for charging b c

• T he filled-out label must be adhered in the proximity of the product charging port (e.g. onto the inside of the stop
valve cover).

Charging the refrigerant under conditions of liquid by using a liquid pipe

R410A is a mixed type of refrigerant. It is necessary for recharging under conditions of liquid. When recharging refrigerant from
the refrigerant cylinder to the equipment, follow the instructions below.

1. Before recharging, check whether the cylinder has a siphon or not.

There are two ways to recharge the refrigerant.

Cylinder with siphon Cylinder without siphon

siphon

 Charge the refrigerant standing the  Charge the refrigerant turning the cylinder
cylinder upright. upside down.

• If R410A refrigerant is charged with gas, the composition of the charged refrigerant changes and the
characteristics of the equipment vary.
• During the measuring operation of refrigerant quantity added use an electronic balance.
If cylinder doesn’t have syphon, upset it.

36
Performing the gas leak tests
Make sure to check for gas leaks before completing the installation process (connecting the assembly pipe and hose between
indoor unit and outdoor unit, insulating the cables, hose and pipe, and fixing the indoor unit to the installation plate).

ENGLISH
A C D

To check for gas leaks on the outdoor unit,

Check the valve A and B using a leak detector.

To check for gas leaks on the indoor unit,

Check the flare nut C and D using a leak detector.

Leak test with nitrogen (before opening valves)

In order to detect basic refrigerant leaks, before recreating the vacuum and recirculating the R410A, it’s responsible of
installer to pressurize the whole system with nitrogen (using a cylinder with pressure reducer) at a pressure above 40 bar
(gauge).

Leak test (after opening valves)

Before opening valves, discharge all the nitrogen from the system and create vacuum according to page 34~36.
After opening valves, check leaks using a leak detector for refrigerant.

Pump down (before disconnecting the refrigerant connections for unit repair, removal or disposal)
Pump-down is an operation intended to collect all the system refrigerant in the outdoor unit.
This operation must be carried out before disconnecting the refrigerant tubing in order to avoid refrigerant loss to the
atmosphere.
 Shut off the liquid valve with the Allen wrench.
 Turn the system on in cooling with fan operating at high velocity.
(Compressor will immediately start, provided 3 minutes have elapsed since the last stop).
 After 2 minutes of operation, shut the suction valve with the same wrench.
 Turn the system off and switch mains supply off.
 Disconnect tubing. After disconnection, protect valves and tubing ends from dust.
 Compressor damage may occur if run at a negative suction pressure.

37
Fixing the indoor unit in place
Perform the following work on the area where gas leak test was done priorly.
After checking for gas leaks in the system, insulate the pipe, hose and cables. Insulation
Then place the indoor unit on the installation plate.

1. To avoid condensation problems, wrap foam insulation (as shown in the figure) on a
part without insulation on the end of the pipes.
Pipes
2. Wind the pipe, assembly cable and drain hose with vinyl tape.

3. Place the bundle (the pipe, assembly cable and drain hose) in the lower part Installation
of the indoor unit carefully so it does not project from the rear of the indoor plate Connecting
unit. Vinyl tape pipes

4. Hook the indoor unit to the installation plate and move the unit to the right Connecting wires
and left until it is securely in place. Drain hose

• M
 ake sure pipe does not move when you install the indoor unit on
an installation plate.

5. Wrap the rest of the pipe with vinyl tape.

6. Attach the pipe to the wall using clamps (optional).

Fixing the outdoor unit in place

Install the outdoor unit in level on a stable base to avoid the generation of noise and vibration, 'X' mm
especially when installing the unit close to a neighbor.
If you install the outdoor unit in a place exposed to strong winds or at a height, fix it to an
'Y' mm

appropriate support (wall or ground).

1. Place the outdoor unit as indicated on the top of the unit to let the discharged air out Rubber leg
properly.
Model X Y
2. Fix the outdoor unit in level to an appropriate support using anchor bolts. 09/12 457 254
18 543 319
3. If the outdoor unit is exposed to strong winds, install shield plates around the outdoor 24 660 340
unit so that the fan can operate correctly.

• Secure the rubber leg to prevent the generation of noise and vibration.

Designed to cut off residual vibration

Outdoor unit installed on the wall by rack from outdoor unit to rack.
(not supplied with product)
• E nsure the wall will be able to suspend the weight of rack and
outdoor unit;
• Install the rack close to the column as much as possible;
• Install proper grommet in order to reduce noise and residual
vibration transferred by outdoor unit towards wall.

Soft rubber designed to cut off

vibration from rack to wall.
(not supplied with product)

38
Final Check and Trial Operation
To complete the installation, perform the following checks and tests to
ensure that the air conditioner operates correctly.

Check the followings:

• Strength of the installation site

ENGLISH
• Tightness of pipe connection to detect gas leak
• Electric wiring connection
• Heat-resistant insulation of the pipe
• Drainage
• Grounding conductor connection
• Correct operation (follow the steps below)

1. Press the Power button and check the following:

 The indicator on the indoor unit lights up.
 The airflow blade opens and the fan gears up for operation.

2. Press the Mode button to select Cool or Heat mode.

 In Cool mode, use Temp + or - button and set the temperature at 16°C.
 In Heat mode, use Temp + or - button and set the temperature at 30°C.

• A pproximately 3~5 minutes later, outdoor unit will start to operate and the Cool or Warm air will blow out.
• After 12 minutes of stationary condition check the indoor unit air treatment:

Cooling mode (indoor unit check)  Inlet air temp. - Outlet air temp : From 10°K to 12°K ( indicative delta T)
Heating mode (indoor unit check)  Outlet air temp. - Inlet air temp : From 11°K to 14°K (indicative delta T)
In heating mode, the indoor fan motor can remain off to avoid cold air blown into conditioned space.

3. Press the Air swing button and check the following:

 The airflow blades work properly.

4. Press the Power button to stop the operation.

• W
 hen you complete the installation successfully, hand over this manual to the user for storage in a handy and safe
place.

Pump down procedure (when removing the product)

1. Turn on the air conditioner and select Cool mode to run the compressor for 3 minutes.

2 . Release the valve caps on High and Low pressure side.

3 . Use L wrench to close the valve on the high pressure side.

4 . Approximately 2 minutes after, close the valve on the low pressure side.

5 . Stop operation of the air conditioner.

6 . Disconnect the pipes.

39
How to connect your extended power cables
Items to prepare
(compressor and insulation tape should be prepared by an installation technician.)

Tools Crimping plier Connection sleeve (mm) Insulation tape Contraction tube (mm)
Spec MH-14 20xØ7.0(HxOD) Width 18mm 50xØ8.0(LxOD)

Shape

1. As shown in the figure, peel off the shields from the rubber/wire (Unit: mm)
of the power cable. Power cable (provided by us)
- Peel off 20 mm of the wire shields of the tube installed already.

20 20 20
• After peeling off the tube wire, you must insert a contraction tube.
60
120
180
Wire tube power cable

20

2. Insert both sides of core wire of the power cable into the connection sleeve.

Connection sleeve
3. Using a compressor, compress the two points and flip it over
and compress another two points in the same location. Comp. dim.
- The compression dimension should be 8.0.
- After compressing it, pull both sides of the wire to
make sure it is firmly pressed.
Compress it 4 times

5mm

4. Wrap it with the insulation tape twice and position your

Insulation tape
contraction tube in the middle of the insulation tape.

5. Apply heat to the contraction tube to contract it. 40mm

Contraction tube

6. After tube contraction work is completed, wrap it with the Insulation tape
insulation tape to finish.

• In case of extending the electric wire, please DO NOT use a round-shaped pressing socket.
- Incomplete wire connections can cause electric shock or a fire.

40
 ENGLISH

41
Memo
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