Term Paper

on
“HRM Practice on City Bank Ltd.”
Submitted To:

Sayda Farhana Jahan

Lecturer
Department of Management
Omar Gani MES College, Chittagong.

Submitted by:

Sajeda Sultana
Reg No : 2276335
Session: 2012-2013
BBA (Hon’s), 2nd Year
Department of Management
Omar Gani MES College
Chittagong.

Date of Submission : 30th August’2016

 Term Paper
on
“HRM Practice on City Bank Ltd.”

Submitted by: Submitted To:

Sajeda Sultana Sayda Farhana Jahan
Reg No : 2276335 Lecturer
Session: 2012-2013 Department of Management
BBA (Hon’s), 2nd Year Omar Gani MES College,
Department of Management Chittagong.
Omar Gani MES College
Chittagong.

Signature Signature Signature

nd
(Supervisor) (2 Examinier) (Controller)
National University
Gazipur, Dhaka
Date-30th August’2016

To
Sayda Farhana Jahan
Lecturer
Dept. of Management
Omargani MES College, Chittagong.

Subject: Submission the of Term Paper

Dear Sir,

It is my great pleasure to submit the term paper on Human Resource Management practice of
The City Bank Limited.

Throughout the study I have tried with the best of my capacity to accommodate as much
information and relevant issues as possible and tried to follow the instructions as you have
suggested. I sincerely believe that it will satisfy your requirements and will also serve the
purpose of my term paper.

I am grateful to you for your guidance and kind cooperation at every step of my endeavor on
this report. I shall remain deeply grateful if you kindly go through the report and evaluate my
performance.

Sincerely Yours,

......................................

Sajeda Sultana
Reg No : 2276335
Session: 2012-2013
BBA (Hon’s), 2nd Year
Department of Management
Omar Gani MES College
Chittagong.
 ACKNOWLEDGEMENT

At first particularly we are thankful to the almighty Allah for best owing us and to give us the

effort to complete this task.

Human resource Management is really an interesting course and attending an Term paper
like this leaves one with a store of knowledge. For that we thank our course teacher Sayda
Farhana Jahan, Lecturer, Department of Management. for teaching us easier way and
guiding us till the completion of this assignment, with patience and care.

At last we also would like to thank our batch mates & teachers who helped us to complete

this assignment. Very special thanks to our classmates for lend their hand for our favor.
 EXECUTIVE SUMMARY

The City Bank Limited is a full service scheduled commercial bank. It has both local and
International Institutional shareholder. The bank is primarily driven with a view of creating
opportunities and pursuing market niches not traditionally meet by conventional banks. The
City Bank has been motivated to provide “best-in-the-class” services to its diverse assortment
of customers spread across the country under an on-line banking.

Today, The City Bank is one of the fastest growing banks in the country. In order to support
the planned growth of its distribution, network and its various business segments, The City
Bank is currently looking for impressive goal oriented, enthusiastic, individuals for various
business operations.

This report is categories in five different chapters. In chapter one introduction, purpose,
objective, scope, methodology, limitations are discussed. In chapter two organizational
profile of the city Bank Ltd, Chapter three discussed recruitment and selection process of
CBL, Chapter four discussed major findings, Chapter five finally recommendations and
conclusion are given in this chapter.

Although there are some limitation City bank HR trying their best to input right people at
right time and in right place. I tried my best to concentrate to write all the recruitment and
selection procedures of City bank and recommended some issues for better HR system in
City Bank.
 Table of Contents
Particulars Page No.
Chapter-01
Introduction
1.1 Introduction 02
1.2 Background of the study 02
1.3 Significance of the study 02
1.4 Scope of the study 02
1.5 Objective of the study 02
1.6 Methodology 03
1.7 Limitations of the report 04
Chapter-02
Organizational profile
2.1 Profile of CBL 06
2.2 Vision of CBL 06
2.3 Mission of CBL 06
2.4 Objective and goal of CBL 07
2.5 Corporate slogan of CBL 07
2.6 CBL Corporate Culture                                    07
2.7 Board of Directors                                               07
2.8 Organ gram of CBL 08
2.9 Management Structure 09
2.10 Functional Division of CBL 10
2.11 SWOT Analysis of RFC of CBL 11
Chapter-03
HRM Practices in City Bank Ltd.
3.1 Recruitment & Selection 13
3.2 Recruitment Process 13
3.3 Factors to be considered in Selection Procedure 13
3.4 Selection Procedure 14
Chapter-4
Major Findings
4.1 Major Findings 21
4.1.1 Recruitment procedure                                       21
4.1.2 Selection Procedure                                               21
Chapter 5
Recommendations and Conclusion
Recommendation  23
Conclusion   24
References 25