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Ticket no: TFD853379589

Coimbator Ernakulam Thursday, January 13, 2022 PNR no: XALD3412131300036/
e
10:40PM 03:20AM 17,
SRM Travels
Reporting time Departure time Seat numbers
Volvo A/C (2+2)

Omni Bus Stand

Boardings point details Omni Bus Stand
Landmark

Mr Noufal Abubacker
Seat No.17

Total Fare : Rs. 830

(Inclusive of Rs.100 Convenience Fee)

Terms and Conditions

1. redBus* is ONLY a bus ticket agent. It does not operate bus services of 4. Change of bus: In case the bus operator changes the type of bus due to some
its own. In order to provide a comprehensive choice of bus operators, reason, redBus will refund the differential amount to the customer upon being
departure times and prices to customers, it has tied up with many bus intimated by the customers in 24 hours of the journey.
operators. redBus's advice to customers is to choose bus operators
they are aware of and whose service they are comfortable with. 5. Amenities for this bus as shown on redBus have been configured and provided
by the bus provider (bus operator). These amenities will be provided unless
redBus responsibilities include: there are some exceptions on certain days. Please note that redBus provides this
(1) Issuing a valid ticket (a ticket that will be accepted by the bus information in good faith to help passengers to make an informed decision. The
operator) for its network of bus operators (2) Providing refund and liability of the amenity not being made available lies with the operator and not
support in the event of cancellation (3) Providing customer support with redBus.
and information in case of any delays / inconvenience
6. In case one needs the refund to be credited back to his/her bank account, please
redBus responsibilities do not include: write your cash coupon details to [email protected] * The home delivery
(1) The bus operator's bus not departing / reaching on time. charges (if any), will not be refunded in the event of ticket cancellation
(2) The bus operator's employees being rude.
7. In case a booking confirmation e-mail and sms gets delayed or fails because of
(3) The bus operator's bus seats etc not being up to thecustomer's
technical reasons or as a result of incorrect e-mail ID / phone number provided
expectation.
(4) The bus operator canceling the trip due to unavoidablereasons. by the user etc, a ticket will be considered 'booked' as long as the ticket shows
(5) The baggage of the customer getting lost / stolen /damaged. up on the confirmation page of www.redBus.in
(6) The bus operator changing a customer's seat at the last
8. Grievances and claims related to the bus journey should be reported to redBus
minute to accommodate a lady / child. support team within 10 days of your travel date.
(7) The customer waiting at the wrong boarding point (pleasecall the
9. Partial Cancellation is NOT allowed for this ticket.
bus operator to find out the exact boarding point if you are not a
regular traveler on that particular bus).
(8) The bus operator changing the boarding point and/or usinga pick-
up vehicle at the boarding point to take customers to the bus
departure point.
2. The departure time mentioned on the ticket are only tentative timings.
However the bus will not leave the source before the time that is
mentioned on the ticket.

3. Passengers are required to furnish the following at the time of

boarding the bus:
(1) A copy of the ticket (A print out of the ticket or the print out of the
tickete-mail).
(2) A valid identity proof
Failing to do so, they may not be allowed to board the bus.
Cancellation time Cancellation charges
After 12:30 PMon 13th Jan Rs. 220
Between 11:30 AMon 13th Jan - 12:30 PM on 13th Rs. 132
Jan
Between 01:30 PMon 12th Jan - 11:30 AM on 13th Rs. 88
Jan
Till 01:30 PMon 12th Jan Rs. 0
Whom should i call?
For boarding point related For time related For cancellation and refunds For boarding point related For time related For cancellation and refunds
18001802877/ 8081002937/ 9415049750/ 0522-2454444 18001802877/ 8081002937/ 9415049750/ 0522-2454444 Call 39412345 or email us to
[email protected]