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Electronic Deposit Service (Eds) : Upgrade Guide

The document summarizes an upgrade to Bank of the West's Electronic Deposit Service (EDS) occurring on December 4, 2021. The upgrade includes installing updated scanner drivers, requiring strong passwords containing three character types, adding support for additional browsers like Chrome and Firefox, and consolidating the login process to a single page. Users are instructed to ensure their passwords meet the new strength requirements and install any needed scanner software updates to avoid service disruptions after the upgrade.

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0% found this document useful (0 votes)

83 views6 pages

Electronic Deposit Service (Eds) : Upgrade Guide

Uploaded by

Josh Y

We take content rights seriously. If you suspect this is your content, claim it here.

Available Formats

Download as PDF, TXT or read online on Scribd

You are on page 1/ 6

ELECTRONIC DEPOSIT SERVICE (EDS)

Upgrade Guide

Document Version 1
Revised Date: October 29, 2021
Contents

1. Scanner Installation .............................................................................................. 3

Instructions for Scanner Driver.......................................................................................................... 3

Internet Explorer Security................................................................................................................... 4

Adding External Web Server to Trusted Site List ........................................................................... 5

2. Strong Password Requirement ................................................................................ 6

3. Additional Browser Support.................................................................................... 6

4. Consolidated Login Page ........................................................................................ 6

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Note: Bank of the West is upgrading our Electronic Deposit Service (EDS) on December 4, 2021. EDS is the
service you use to remotely scan and deposit checks to your accounts. There are four parts to this upgrade;
Scanner Installation; Strong Password Requirement; Additional Browser Support; Consolidated Login Page.
These upgrade items are described in detail below.

Scanner Installation
Instructions for Scanner Driver
To install scanner drivers, follow the steps listed below.
Note: The process of installing a scanner must be performed using a Windows Administrator Account. Please
contact your internal company administrator for assistance.

1. Launch the scanner driver deployment web page by clicking here.

- If link does not open with single click try “Ctrl + Click”, or hover over link and “Right-click” then
select “Open Hyperlink”.
- You can also navigate to the new scanner drivers from the EDS homepage.
- Main Menu  EDS Premier Installation  New Scanner Drivers v.20

2. Select the appropriate scanner link.

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3. Click “Save As” / “Save Target As”.

4. Choose a download location for the driver, then click Save.

5. Extract the contents of the downloaded file.

6. Launch the setup.exe file, and follow the instructions to complete installation.

Note: The installation Wizard and procedures vary by scanner, so follow every step carefully. It is especially
important to note when to physically connect the scanner to power, or to the PC.

7. Upon completion of the installation process, click Finish.

Internet Explorer Security

If using Internet Explorer, add the external web server’s domain with which Web Deposit communicates as
a trusted Internet website.

Note: If re-directed to a different domain than Web Deposit uses, the Log out link and/or Logo link in the
upper left-hand corner may open in a new browser window. If this happens, also add those domain(s) to the
Trusted Sites zone by following the same steps listed here.

In addition to configuring the website for Web Deposit as a Trusted Site, there is a sub-setting that must be
verified to ensure seamless operation of the application. As seen in the following screen shot, set Access
data sources across domains to Enable under the Miscellaneous heading found in the Custom Level settings
for Trusted Sites on the Security tab of Internet Options for Internet Explorer.

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Adding External Web Server to Trusted Site List
To add an External Web Server to the Trusted Site List for Internet Explorer, perform the following steps:

1. Launch Internet Explorer.

2. Select Tools from the file menu.

3. Click Internet Options.

4. Click the Security tab.

5. Click Trusted Sites.

6. Click the Sites button.

7. Enter the address of the domain in the Add this website to the zone field (e.g.
https://www.<provider name>.com).

8. Click the Add button.

9. Click the Close button.

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Strong Password Requirement
A strong password is required. A strong password contains at least three (3) of the following character types:

 Uppercase letters (A, B, C, etc.)

 Lowercase letters (a, b, c, etc.)

 Numbers (0-9)

 Special characters (such as *$%^&#)

To avoid a service interruption, please ensure that your password meets these requirements prior to December
4, 2021. After the upgrade, users without strong password will be DISABLED and will need to be re-created by
your company administrator.

Additional Browser Support

As part of the upgrade on November 14, 2021, additional browser support is now available.

1. Chrome minimum version 40

 Requires Java 1.8 on Windows OS

2. FireFox minimum version 36

 Requires Java 1.8 on Windows OS

3. Internet Explorer 9, 10, and 11

 Only supports Active X controls

4. Microsoft Edge for Windows

 Requires Java 1.8 on Windows OS

Consolidated Login Page

As part of the upgrade on December 4, 2021, the login page will be changed. To login to EDS, both your
user name and password will be entered on a single screen/page.