INSTITUTE OF BUSINESS MANAGEMENT

Department of Management &HR

ORGANIZATIONAL BEHAVIOR -MAN302

Aim of the course

In recent years a large part of success in any management job is developing good interpersonal or people skills, managers need to be
technically competent in their area of expertise, but technical knowledge isn’t enough. Successful managers and entrepreneurs need people
skills in order to work with others.

The course prepares the students into managers. To make them understand that organizations are complex systems and everything within an
organization that people do depends upon their behavior. OB is a study of how people behave as individuals, in groups and how groups behave as
parts of organizations. An effective organization is one that understands and manages optimum levels of these three types of behavior and increase
productivity, job satisfaction, reduces absenteeism, turn over and build a culture for organizational citizenship. It also refer to the attitudes of
individuals and groups in organizational context, the field of OB systematically studies these attitudes and behaviors and provides advice about
how organization can manage them effectively. Goals of the field include the prediction, explanation, and management of organizational behavior

Intended learning outcomes of the course (ILOs)

a. Knowledge and understanding:

i. To assimilate information and acknowledge inconsistencies
ii. Problem solving and critical thinking
iii. Replace Intuition with Systematic study.
Iv. Recognizing contemporary management challenges.
v. Analyzing the behavior of colleagues, manager and customer that arises from their deep-seated needs, life time experience and personal value system.
vi. Interpreting change.
vii. Cultural contingencies.

b. Intellectual skills
i. In-depth analysis
ii. Cognitive thinking
iii. To be able to synthesize information

Organizational Behavior MAN 302.

Session Reading&
Preparation Learning Methodology
Topic Learning Objectives

1 Introduction to OB * Lecture * Acquaint students about OB.

· Interpersonal Skills Case Study: Apple Goes * Highlight the importance of
· Management Roles and Global. developing interpersonal or
Skills people skills.
· Overview of OB * Consider the role of OB in
improving productivity;
· Challenges and
reducing absenteeism,
Opportunities for OB
turnover, and deviant
· Developing an OB workplace behavior; and
Model increasing OCB and job
· Global Implications satisfaction.

2 Diversity in Organizations Article on: What does it * Lecture * View diversity from various
· Levels of Diversity mean to be a manager Case study: Can perspectives.
· Biological today , HBR, 2021 Organizations Train * Consider the importance of
Characteristics Diversity. diversity for a manager.
· Intellectual and Physical
Abilities
· Diversity Management
Strategies
· Global Implications
3 Attitudes and Job Satisfaction Article on: Do * Lecture * Understand the major job
· Components of Attitude Behavioral nudges * Case Study: Self- attitudes and the main causes of
· Major Job Attitudes work on organization, Service Kiosks: From job satisfaction.
HBR, 2021 People to Robots. * Consider the implications of
· Impact of Job
Satisfaction job satisfaction and
dissatisfaction in the
· Global Implications
workplace.

4 Personality and Values Article on: When you * Lecture * Explain the link between
· Measuring Personality are stuck working with * Ethical Dilemma: personality and work behavior.
· Myers-Briggs Type a slacker, HBR: 2021 From Personality to * Provide insight into how
Indicator (MBTI) Values to Political values can explain attitudes,
· Big Five Personality Ideology. behaviors, and perceptions.
Model
· Terminal vs
Instrumental Values
· Generational Values
· Linking Personality and
values to the Workplace
· Global Implications
(Hofstede’s and Globe
Frameworks for
Assessing Cultures)
5 &6 Perception and Individual Article on: 9 trends that * Lecture * Understand the factors that
Decision Making will shape your work in Case Study: Warning: influence perception.
· Factors Influencing 2021, HBR: 2021. Collaboration * Explain the link between
Perception. Overload. perception and decision
· Person Perception making.
· Perception and
Individual Decision
Making
· Decision Making in
Organizations
· Influence of Individual
Differences and
Organizational
Constraints on Decision
Making
· Ethics in Decision
Making

7&8 Motivation: Concepts and Article on: How to talk * Lecture * Understand the theories of
Applications to employees about * Ethical Dilemma: You motivation and their relevance
· Early Theories Reopening, HBR, 2021 Want Me to Do What? in the workplace.
· Contemporary Theories * Recognize individual
· Motivating by Job differences in order to design
Design jobs to align with individual
needs.
· Employee Involvement
* Understand the link between
Programs
rewards and performance.
· Using Rewards to
Motivate Employees
9 & 10 Foundations of Group Behavior Article on: Is your * Lecture * Appreciate the theories
· Defining and Classifying organization digging * Ethical Dilemma: Is It underlying group behavior.
Groups trenches or building Okay to Violate a * Consider the impact of
· Stages of Group bridges. HBR: 2021. Psychological Contract. different factors on group
Development performance.
· Group Properties * Understand the importance of
teams in the workplace.
· Group Decision Making
· Global Implications
· Differences Between
Groups and Teams
· Types of Teams

11 Leadership Article on The secret of * Lecture *Understand the different

· Trait Theories adaptable organization * Case Study: Sharing leadership styles.
· Contingency Theories is trust. HBR: 2021 Is Performing * Link leadership styles to the
· LMX Theory workplace.
* Assess whether leadership
· Charismatic and
styles generalize across
Transformational
cultures.
Leadership
· Authentic Leadership
· Mentoring
· Challenges to the
Leadership Construct
· Finding and Creating
Effective Leaders
· Global Implications
12 Organizational Culture Article on; Company’s * Lecture * Understand how
· Characteristics of culture Is Everyone’s * Case: The Place organizational culture can
Organizational Culture Responsibility. HBR: Makes the People. influence employees.
· Effects of Organizational 2021. * Show how culture is created
culture and transmitted to employees.
· Creating and Sustaining
Culture
· Creating an Ethical and
Positive Organizational
Culture

13 Organizational Change and Article on: How leaders * Lecture * Identify forces that act as
Stress Management get in the way of * Case: Sprucing Up stimulants to change and
· Forces for Change Organization change. Walmart. contrast planned and
· Planned Change HBR 2021. unplanned change.
· Approaches to *List the sources for resistance
Managing Change to change and compare the four
main approaches to managing
· Creating a Culture for
organizational change.
Change
*Define stress and identify its
· Work Stress and its potential sources.
Management
*Explain global differences in
organizational change and
work Stress.

14 Term Report &

Presentation

15 Final Exam
Teaching and learning methods
a. Problem solving……………………
b. Case Studies………
c. Presentations
d. Discussion Forum…..…
e. Class room lectures…………………
f. Report……………….
g. Quizzes………………..
Assessment methods … to access Assessment schedule: week: Weight age

1 Quizzes Update subject knowledge (N-1) 2 to 15 week

}10%
2  Case Intellectual , analytical and critical thinking skills. 1 to 15 week 10%
discussions
 HBR
Assignments
 Discussion
Forum

3 Report & Presentation Professional and practical skills 1 to 15 week 15%

4 Class Participation Professional skills &subject knowledge. 1 to 15 week 5%

5 Midterm exam Professional skills &subject knowledge. 8 week 20%
6. Final Exam 16 week 40%

Essential books (text books)

Organizational behavior By Stephen P. Robbins 18th edition.

Recommended books…….
1. Organizational behavior (human behavior at work) By John W. Newstrom &Keith Davis 11 th edition.
2. Organizational behavior (understanding and managing life at work) By Gary Johns.
3. Organizational behavior By Mamta Pandey &Yogendra Singh.

Two Golden disciplinary rules

1. In order to be fair with the whole class punctuality is mandatory. Attendance will be closed 5 minutes after start.
2. Iobm’s Policy on attendance awards an F grade if there are more than 2 absences. Three late will be
marked as one absence. The fact is that the course is structured in bi-weekly modules so
 missing one class can result in a significant gap in your studies that you will have to make up on
your own.

Instructor :Shagufta Ghauri Email: shagufta.ghouri @iobm.edu.pk

Phone 5090961-69 Ext: 322 Room: 404
Status Permanent Faculty