MC770 / MC780 MPS3537mc / MPS4242mc Maintenance Manual: Downloaded From Manuals Search Engine
MC770 / MC780 MPS3537mc / MPS4242mc Maintenance Manual: Downloaded From Manuals Search Engine
MPS3537mc / MPS4242mc
Maintenance Manual
040513A
Disclaimer
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-
date. The manufacturer assumes no responsibility for the results of errors beyond its control. The
manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and
referred to in this guide will not affect the applicability of the information in it. Mention of software products
manufactured by other companies does not necessarily constitute endorsement by the manufacturer.
While all reasonable efforts have been made to make this document as accurate and helpful as possible, we
make no warranty of any kind, expressed or implied, as to the accuracy or completeness of the information
contained herein.
The most up-to-date drivers and manuals are available from the web site:
http://www.okiprintingsolutions.com
45376001TH Rev.1 2/
PREFACE
This manual provides an overview of method for maintaining the MC760/MC770/MC780.
This manual is intended for maintenance staff. For more information about how to operate
the MC760/MC770/MC780, please refer to User 's manual.
Riskofexplosionifbatteryisreplacedbyanincorrecttype.
Battery of the printer need not to be replaced. Do not touch the
battery.
Note! • Manualmayberevisedandupdatedatanytimewithoutnotice. Replace the whole board to replace the CU board.
• Unexpectedmistakesmayexistinthemanual. In the case of replacing batteries at board repairs, replace with the
OKI will not assume any responsibility whatsoever for damage to the specified type ones. Installation of another type batteries may result in
equipmentrepaired/adjusted/changed by the user etc with this manual.
explosion.
• The par ts used for this printer may be damaged when handling
Caution for used batteries are as follows; do not recharge, force open,
inappropriately. We strongly recommend maintaining this machine by our
registration maintenance staff. heat or dispose of in fire.
• Pleaseoperatethemachineafterremovingstaticelectricity.
45376001TH Rev.1 3/
Index
45376001TH Rev.1 4/
45376001TH Rev.1 5/
1. Configuration
C LED HEAD
CM_ID Unit-CIS
Motor Option
SU PCB FB
COIN
Controller Home Position sensor
YK_ID
Motor
Low-voltage
Toner sensor PCB PU PCB FAN
e-BRIDGE ID Gate
Front sensor PCB KP-2006(Felica)
M
(WR,IN1,IN2) KP-2004(HID)
HEAT
KP-2005(Mifare)
1st
P.E
sensor CU PCB USB
HOP
sensor HOST
USB
DIMM
Hopping
clutch LAN
Density
sensor Option Option Option
2nd 2nd 2nd 2nd 3rd 3rd 3rd 3rd 4th 4th 4th 4th
EXIT P.E hopping IN paper P.E hopping IN paper P.E hopping IN paper
sensor sensor sensor sensor size SW sensor sensor sensor size SW sensor sensor sensor size SW
Fig1-1
45376001TH Rev.1 7/
• Electrophotographyprocessmechanism
• Paperfeedpath
• Controlpart(CUpart/PUpart)
• Operatorpanel
• Powerpart(High-voltagepart/low-voltagepart)
Fig 1-2
45376001TH Rev.1 8/
(2) Spacer
45376001TH Rev.1 9/
1.4 Specifications
45376001TH Rev.1 10 /
45376001TH Rev.1 11 /
45376001TH Rev.1 12 /
Network specifications
Item
Connection 10Base-T/100Base-TX/1000Base-T
Communication protocol TCP/IP V4, TCP/IP V6, NetBIOS over TCP, Ether Talk,
NetWare, LPR, Port9100, IPP, FTP, WSD-print, SMTP,
POP3, HTTP, SNMPv1, SNMPv3, DHCP, DNS, DDNS,
WINS, SLP, Bonjour, SNTP
Supported browser Microsoft Internet Explorer Ver. 6.0 or higher
Safari 4.0 or higher
Firefox 3.5 or higher
45376001TH Rev.1 13 /
Copy function
Categories Specs
Copy Resolution Scan: 300x300dpi / 300x600dpi / 600x600dpi
Print: 600x600dpi / 600x1200dpi
Document Flatbed/RADF A4, A5, A6, B5, Executive, Letter, Legal13,
Size Legal13.5, Legal14, Folio
Number of Copies 1 to 999 pages
Collate(Sort) Yes
(No. of page is depend on HDD capacity)
Zoom Custom 25 ~ 400%, to scale by 1%.
(Auto is Preset No
spported) (Original size / Tray size selection works as preset
scaling))
Edge Erase 2~50mm (increments of 1mm)
0.1~2.0 inch (increments of 0.1 inch)
Margin shift 0 ~ ±25 mm 0.0~±1.0 inch (1mm/Step)
N-up Document pages 2-up,4-up
ID Card Copy Yes (by template)
Repeat Copy Yes (max 8 times)
Poster Copy No
Document Direction Portrate,Landscape
Duplex Copy Yes (1 to 2, 2 to 1, 2 to 2)
Binding Position Long edge, Short edge
Mixed Size Yes (Letter/Legal13,Letter/Legal13.5,Letter/Legal14,
A4/Folio)
Job build scanning Yes
Banner Copy No
Color/Mono Selected by User by Menu setting
Copy image quality adjustment Background removal, Density(Auto/Manual),
Contrast, Saturation, Hue
45376001TH Rev.1 14 /
45376001TH Rev.1 15 /
45376001TH Rev.1 16 /
2 1
3 4
•Cableside:Bplug(male)
45376001TH Rev.1 18 /
45376001TH Rev.1 19 /
TEL LINE
45376001TH Rev.1 20 /
1) Connector
Printer side: USB A receptacle (female)
Downstream port
UBA-4R-D14C2-4D(LF)(SN) (JST Mfg. Co.,Ltd) or
equivalent
Cable side: USB A plug (male)
2) Interface signals
Contact No. Signal Name Function
1 VBUS Power supply(+5V)
2 D- For data transfer
3 D+ For data transfer
4 GND Signal ground Shell
Shell Shield Shield
45376001TH Rev.1 21 /
2. Operating instructions
OPC drum
OPC drum
Paper
45376001TH Rev.1 23 /
- - -
- - --
- --
- Sponge roller OPC drum
-
Developing roller
-
-
OPC drum -
- Paper
2. The electrostatic latent image on the surface of the OPC drum surface is -
visualized by toner. -+ -+ -+ -+ -+ -+ -+ -+ -+ -+ -+ -+ -+
-+
-+
-+ Transport belt
-+
Transfer roller
Power
unit
45376001TH Rev.1 24 /
Thermostat
ID unit
Thermistor
-
Drum cleaning blade -
Backup roller
(8) Electricity removal
The electricity on the surface of the OPC drum is attenuated by irradiating the
Pad light to the surface of the OPC drum after transfer.
Charging roller
Electricity-removing
light PCB
Fuser belt
Thermistor
Electricity-removing
light
OPC drum
45376001TH Rev.1 25 /
Transport belt
45376001TH Rev.1 26 /
Transport roller
Transport roller
45376001TH Rev.1 27 /
(1) Paper feeding from 1st tray (2) Paper feeding from MPT
1. As figure 2-1 shows, a feed motor runs clockwise, a feed clutch engages and 1. As figure 2-3 shows, a feed motor runs counterclockwise, an MPT clutch
paper is fed (a feed roller rotates when the feed clutch engages). engages and paper is fed (an MPT feed roller rotates when the MPT clutch
2. After turning on an IN1 sensor, the paper is fed further a determined length engages).
until it touches a registration roller L (this corrects skews of the paper). 2. After turning on an IN2 sensor, the paper is fed further a determined length
3. As figure 2-2 shows, a registration clutch engages and the registration roller until it touches a registration roller U (this corrects skews of the paper).
L feeds paper (the registration roller L rotates when the registration clutch 3. As figure 2-4 shows, the feed motor runs clockwise and the registration roller
engages). U feeds the paper (the registration roller U rotates when the feed motor runs
clockwise).
Feed Clutch
(engaging)
Feed Roller
(rotating)
Feed Motor
(running clockwise)
Feed Motor
Paper (running counterclockwise)
Registration Roller U
(rotating)
Feed Clutch
(not engaging)
Feed Roller
(not rotating)
Feed Motor
(running clockwise) Feed Motor
(running clockwise)
Paper
Figure 2-2 Figure 2-4
45376001TH Rev.1 28 /
Drum
Transport belt
K Y M C
Transfer roller
Transport belt motor
Figure 2-5
45376001TH Rev.1 29 /
(4) Updown operation of ID unit The operation of each ID unit when color printing
1. The up and down operation of the ID unit is done by driving the liftup motor. C-ID unit DOWN C-ID unit M-ID unit Y-ID unit K-ID unit
M-ID unit DOWN
2. Fig. 2-6 shows the operation of each ID unit when color printing. When the Y-ID unit DOWN
liftup motor is rotated (counter clockwise), the liftup link slides to left, and K-ID unit DOWN
each ID unit is in DOWN condition as shown in Fig. 2-6. Under this condition,
the color printing is available.
3. Fig. 2-7 shows the operation of each ID unit when mono printing. When the
liftup motor is rotated (clockwise), the liftup link slides to right, and each ID
unit (except K-ID unit) is in UP condition as shown in Fig. 2-7. Under this
condition, the mono printing is available.
Liftup link
Figure 2-6
Liftup link
Figure 2-7
45376001TH Rev.1 30 /
(5) Fuse unit and paper delivery (6) Cover open operation of color blur sensor and density sensor
1. The fuse unit and the eject roller are driven by the DC motor as shown in 1. As shown in Fig. 2-9, when the fuse motor is rotated (clockwise), the cover
Fig. 2-8. When the fuse motor is rotated (counter clockwise), the heat roller open gear is operated and the cover of color blur sensor and density sensor
will begin to rotate. The heat roller makes the toner image fused to the paper is open.
by heat and pressure. 2. When the fuse motor is rotated (counter clockwise) in the opposite direction,
2. The paper exits while the eject roller rotates. the cover open gear is moved out of engagement and the cover of color blur
sensor and the density sensor is close.
Fuser unit
45376001TH Rev.1 31 /
45376001TH Rev.1 32 /
45376001TH Rev.1 33 /
Density sensor
The amount of toner of the pattern, the toner dirt and the open-close trouble of the shutter
etc. may lead to correction error.
However, as the error message may not display even if the error is occurred, it is
necessary to perform the density correction (see 5.3.1.7) by the utilization of the self-
diagnostic mode and confirm the error display.
45376001TH Rev.1 34 /
Light board
•DENS SHUTTER ERR
Check 3: Please confirm if the open and close operation of sensor shutter is
normal by utilization of MOTOR&CLUTCH TEST in self-diagnostic mode.
Exchange the shutter unit when the open and close operation is in Toner count principle
trouble. After the image data is transformed into binary data which can be printed by the printer, the
data is counted as print dot number by LSI. The amount of the used toner is calculated from this
•DENS ID ERR count value, and the residual amount is displayed on the menu.
Check 4: Remove the ID unit, and confirm if the toner abnormally leaves on the Toner LOW detection (residual amount display on LCD) by the toner sensor is to detect a
surface of the drum. certain amount of the reduction of the toner left in ID.
Exchange LED head (Focus control). Or exchange the ID unit.
When a new ID unit is tried to use, please set the fuse keep mode of the
maintenance menu. The principle of ID counter, belt counter, fuse counter
ID counter : when 3 pieces of A4 paper are continuously printed, one third of the
rotation of the drum is set as one count.
Belt counter : when 3 pieces of A4 paper are continuously printed, one thirdof the
rotation of the drum is assumed as one count.
Fuse counter : The length of paper of legal 13 inch is set as nominal value.
If the length of paper is less than this nominal value, it is assumed as
one count. If the length of paper is more than this nominal value,the
counted number is determined by the times of legal 13 inch.
(The number after decimal point is rounded up.)
45376001TH Rev.1 35 /
Counter spec
Total printed page MPT printed page Tray 1 printed page Tray 2 printed page Tray 3 printed page
Color-printed page number Mono-printed page number
number number number number number
Description Total printed page Hopping page Hopping page Hopping page Hopping page Printed page number by Printed page number by
number number from MPT number from Tray1 number from Tray2 number from Tray3 color-printing mono-printing
Count method A4 Count up after Count up if Count up if Tray1 Count up if Tray2 Count up if Tray3 The page number is counted The page number is
conversion or size passing the writing MPF(MPT) hopping hopping is finished hopping is finished hopping is finished up by detecting the paper counted up by detecting the
independence sensor is finished passing the fuser in color- paper passing the fuser in
printing mode after the job is mono-printing mode after
finished. (1*) the job is finished. (1*)
The value is A4/Letter value. The value is A4/Letter
Please refer to A4/ Letter value.
conversion table (P37). Please refer to A4/ Letter
conversion table (P37).
Operation when Cannot count when paper feeding (hopping) jam and feed jam are occurred. Cannot count if the jam is occurred before the paper passes
paper jammed It can count except the above-mentioned jam. the fuser.
As total printed page number is counted up when the front end of the page passes the writing sensor, according to It can count if the jam is occurred after the paper passes the
the jam type, the feeding jam (380) is also included in the limits for counted. fuser.
Operation for Front/Back count(+2) Only front count (+1) Double count
Duplex If the color page and mono page exist together, the color
printing page number would be plus 1 and the mono printing
page number would be plus 1.
Reset condition None None 1) When "Format Flash ROM" of system maintenance menu
is performed.
2) When CU PCB is replaced.
3) When MENU RESET of system maintenance menu is
performed.
Value storage PU PU PU PU PU CU CU
destination
Menu/MenuMap (*2)
output
EngineMenuMap (*3) (*3) (*3) (*3) − −
output
*1. Count cannot be updated if the power is turned off when the jam is occurred.
*2. In the initial state MenuMap output is not available. It is possible to switch in the system maintenance menu.
*3. EngineMenuMap output divides into Engine Menu Print (the first page) and Engine EEPROM Dump Print (the last page), however, the number of paper fed from each tray is
output only to the latter one (DUMP display only).
45376001TH Rev.1 36 /
45376001TH Rev.1 37 /
Motor
Sensor
ADF Relation board
(7RL) Solenoid
Clutch
MOTIF SNSIF
䐬
䐭 +24V +3.3V
䐣 䐫
䐩 䐪 䐮
䐧䐦 䐨 ADFM ADFS
45376001TH Rev.1 38 /
㼇㻤㼉 㻔㻯㻸㻝㻕
㼇㻝㻜㼉 㻔㻿㻸㻕
㼇㻠㼉 㻔㻯㻸㻞㻕
㻿㻸
㼛㼚㼑㻌㼣㼍㼥 [2] Normal direction Document is fed Both-sided document → Both-sided print
feed paper/ and scanned. Upon Both-sided document → single-sided print
Inverted unload completion of scan, (This operation is performed in both cases
paper document is inverted when documents of same width and different
and unloaded. width are used.)
[1] ADF Relation board(7RL) [6] Feed and transport motor drive signal
[2] Document detection signal [7] Document set signal
[3] Document detection signal [8] Feed clutch signal
[4] Regist clutch signal [9] Document set signal
[5] Document detection signal [10] Gear change solenoid signal
45376001TH Rev.1 39 /
Feeding Paper
Scanning
Loop Creation
Discharging paper
Scaning Stand-by
Job end
45376001TH Rev.1 40 /
45376001TH Rev.1 41 /
㻭㻰㻲㻌㻾㼑㼘㼍㼠㼕㼛㼚㻌㼎㼛㼍㼞㼐㻔㻣㻾㻸㻕
㻭㻰㻲㻌㻾㼑㼘㼍㼠㼕㼛㼚㻌㼎㼛㼍㼞㼐㻔㻣㻾㻸㻕
㻰㼛㼏㼡㼙㼑㼚㼠
㻿㻱㼀
㻿㻱㼀
㻰㼑㼠㼑㼏㼠㼕㼛㼚㻌㼘㼑㼢㼑㼞
㻰㼑㼠㼑㼏㼠㼕㼛㼚㻌㼘㼑㼢㼑㼞 㻰㼛㼏㼡㼙㼑㼚㼠
㻼㻵㻝㻡
㻼㻵㻝㻡
45376001TH Rev.1 42 /
PI16
PI13
PI11
PI12
45376001TH Rev.1 43 /
1. Lamp
LED(R,G,B) is used toirradiate light to document
2. Rod lens 4 5
The reflected light from document is again reflected to the CMOS sensor
1 Home Sensor
2 Carriage Assy
3 FB Motor
4 Belt
5 Shaft
45376001TH Rev.1 44 /
3. Set up
• Donotsetitinanyhigh-temperaturelocationsornearanyheatsources. • IftheliquidsuchaswaterenterstheMFP,pleasepulloutthepowerplugfromthe
• Donotsetitinaplacewherethechemicalreactionmayoccur(laboratoryetc.). outletandcontactthecustomercenter.Itmaycauseire.
• Donotsetitnearanyliquidthatmayignitesuchasalcoholandthinner. • IfyoudroptheforeignobjectssuchasclipintheMFP,pleasepulloutthepowerplug
• Donotkeepitoutofreachofchildren. fromtheoutletandtaketheforeignobjectsout.
• Donotplaceitonanunstableorunevensurface Thismaycauseanelectricshock,ire,injury.
(unstable table and slanting place, etc.). • DonotdisassembletheMFPunlessfollowingthecorrectprocedurewritteninthe
• Donotputitindirectsunshine.Anddonotputitinamoistordustyplace. manual.Thismaycauseanelectricshock,ire,injury.
• Donotsetitinwetorcorrosiveenvironment.
• Donotsetitinaplacewheremaycausevibration.
• IftheMFPisdroppeddownorthecoverisdamaged,pleasepulloutthepowerplug
from the outlet and contact the customer center. • DonotsetitinaplacewheretheventholeoftheMFPisblocked.
Thismaycauseanelectricshock,ire,injury. • Donotsetitdirectlyonheavywoolorshagcarpet.
• Pleasereadthismanualcarefullybeforeconnectingthepowersupplycable,printer • Donotplaceitinlocationsofpoorventilationsuchasenclosedareas.
cable, ground cable. • Giveparticularattentiontoadequateventilationcarewhenusingitcontinuouslyina
Thismaycauseire. narrowroomforalongtime.
• Donotinsertanyforeignobjectsintotheventhole. • Donotplaceitclosetostrongmagneticieldsandnoisesource.
Thismaycauseanelectricshock,ire,injury.
• Donotplaceitnexttothemonitorandtelevision.
• Donotputavessel(s)illedwithwaterontheMFP.
• HoldtightlythebothsidesoftheMFPwhenyoumovetheMFP.
Thismaycauseanelectricshock,ire.
• Because the weight of the MFP is approximately 60kg (in a state of packing), it
• DonottouchthefuserunitwhenyouopenthecoveroftheMFP.
needsmorethantwoadultstoliftitup.
Itishotandcouldcauseburns.
• Donotcomeclosetothepaperexitpartwhileprinting.
• Donotthrowthetonercartridge,theimagedrumcartridgeintotheire.
Thismaycauseinjury.
Itmaycauseburnsduetodustexplosion.
• DonotuseinlammablespraysneartheMFP. Please explain the safety precautions about installation and handling with showing the
ItmaycauseirebecausesomepartsintheMFPmaybecomeveryhot. allprecautionsinuser'smanualtocustomer.Especially,thedetailsaboutpowersupply
cableandthegroundcablemustbeexplainedcompletely.
• If the cover becomes abnormally hot, smoke rises, it smells strange or it sounds
abnormal,pleasepulloutthepowerplugfromtheoutletandcontactthecustomer
center.
Itmaycauseire.
45376001TH Rev.1 46 /
Personalinjuriesmayoccur.
B e c a u s e t h e w e i g h t o f t h e M F P i s a p p r o x i m a t e l y
60kg(71kg:Finishermodel)(inastateofpacking),itneedsmore
than three adults to lift it up.
• Takeoutthegripeoneachsideasshowninthefollowingigure,andliftthe
cardboardboxup.
Gripe
(Four gripes on all sides)
45376001TH Rev.1 47 /
Highestwetbulbtemperature: 25
• ProtecttheMFPfromdewformation.
• Use the humidiier or the static electricity prevention mats etc. when setting the
MFPintheenvironmentwherethehumidityis30%orless.
• ThelatdeskshouldbewideenoughtoputtheMFPon.
20cm
• EnsurethatthereisenoughroomaroundtheMFPforproperventilation.
Sideview
70cm
45376001TH Rev.1 48 /
MFP(Body)
Imagedrumcartridge(1Cyan,1themagenta,1yellow,and1black)(mountedin
theMFP)
Explaintothecustomerthatthetonercartridgeandtheimagedrumcartridgecan
be separated.
45376001TH Rev.1 49 /
Pad
Protection tape
(4) ConirmthattheDuplexunitisixedtightly.
Protection tape
(2) PeeloffthepaperonthefrontofMFP.
Protection tape
Sheet
Sheet
Protection tape
Paper
45376001TH Rev.1 50 /
(6) OpenthescannerandpressdowntheOPENbutton,andopenthetopcover. (7) Remove the stopper (orange) when pressing down the lever of the fuser unit
(blue)inthedirectionofarrow .
Note! If you do not use the MFP for a long time or transport it, please use the
stopper.Pleasekeepitcarefully.
Leveroffuserunit(Blue)
OPENbutton
Stopper(Orange)
45376001TH Rev.1 51 /
Set the image drum cartridge. (2) Put the image drum cartridge on the newspaper etc, peel off the tape of
protectionsheetandpullitoutinthedirectionofthearrow.
(1) Taketheimagedrumcartridge(four)outslowly.
Note! • The image drum (green cylinder) is very fragile. Please pay special
attention to handling it.
• Do not expose the image drum cartridge to direct sunshine and strong
light(about1500lux).Anddonotexposeittoroomlightformorethan5
minutes. Protection sheet
(3) Remove all protection sheets from the image drum cartridge.
Protection sheet
Imagedrum
cartridge
45376001TH Rev.1 52 /
Lever(Blue)
45376001TH Rev.1 53 /
Paper stopper
Paper guide
(3) Flex the paper back and forth. Do not fold or crease the paper. Straighten the
edges on a level surface.
mark
Paper guide
Paper set direction
45376001TH Rev.1 54 /
Setthepaperinmulti-papertray. (4) Place the printed side facing up, and insert the paper along the manual insertion
guidestraightlyuntilbumpingup.
(1) Openthemulti-papertray,andopenthepapersupporter.
Multi-papertray
(3) Flexthepaperbackandforth.Straightentheedgesonalevelsurface.
(5) Pressdownthesetbutton.
Manualinsertion
guide
Multi-papertray
Paper supporter
Manualinsertion
guide
Set button
45376001TH Rev.1 55 /
LoadingDocumentsontheADF LoadingDocumentsontheDocumentGlass
(1) LoadyourdocumentsfaceupontheADF. (1) Lift and open the document glass cover.
Ifyourdocumentsareportrait,loadthemwiththetopedgeofthedocumentsinirst. (2) Placeadocumentfacedownonthedocumentglass.
Ifyourdocumentisportrait,alignitstopedgetotheupper-leftcorneroftheglass.
Ifyourdocumentsarelandscape,loadthemwiththeleftedgeofthedocumentsin
first.
Ifyourdocumentislandscape,alignitsrightedgetotheupper-leftcornerofthe
glass.
(2) Adjustthedocumentguidestothewidthofyourdocuments.
(3) Closethedocumentglasscovergently.
Note! If you want to use [N-in-1], [Sort] or [DuplexCopy] functions, change the
[DocumentDirection]settingaccordingtothedirectionofyourdocumentto
gettheoutputyouwant.Thedefaultsettingis[Portrait].
45376001TH Rev.1 56 /
Itmaycauseanelectricshock,ire.
(2) Insertthepowerplugintotheoutlet.
• Installationandremovalofthepowersupplycordandthegroundcablemustbeperformedafterpressing
downthepowerswitchtoOFF.
• Pleaseconnectthegroundcablewithaspecifiedgroundterminal.Pleasecontactthedealerifyoucannotgetit.
• Becarefulnottoconnectitwiththelightningrod,thewaterpipe,thegaspipe,andtheearthofthe PressdownthepowerswitchtoON(|).
telephonewire.
• Connectionofthegroundterminalmustbeperformedbeforeinsertingthepowerplugintothepoweroutlet.
And,removalofthegroundterminalmustbeperformedafterpullingthepowerplugoutofthepoweroutlet.
• Pleaseholdthepowerplugtodisconnectorpluginthepowersupplycord.
• Pleaseinsertthepowerplugirmlyintotheoutlet.
• Donotpulloutorpluginthepowerplugwithwethands.
O I
• DonotlocatetheMFPinaplacewherethecordmaybeabusedbypersonswalkingon,anddonotplace
theheavyobjectsonthepowercord.
• Donotusethepowersupplycordthatisbundledorconnectthepowersupplywithanextensioncord.
• Donotuseadamagedpowersupplycord.
• Donotuseamultipleoutletextensioncord. IftheMFPiscompletelystartedup,themessage"ReadyToPrint"wouldbedisplayedon
• PleaseconnectthisMFPintoanoutletdifferentfromthattowhichotherelectricproductsisconnected. thecontrolpanelshownasfollows.
Especially,theoperationoftheMFPmightbeaffectedbytheelectricalnoisewhentheMFPisconnected Note! WhentheMFPisgettingcold,itmayleadtoerrorifthepoweristurnedon.
simultaneouslywiththeair-conditioner,thecopierandshredderetc.Pleaseusethenoiseilterorthenoise (Error number CE52,C41D,C466). At this time, please turn off the power
cut-offtransformersoldatthemarketifyouhavetoconnecttheMFPintoasameoutlet.
andwaitforawhile,andthenturnonthepoweragain.
• Pleaseusetheattachedpowercordandinsertitintotheoutletdirectly.Donotuseanunspeciiedpowercord.
• Donotuseanextensioncable.Pleaseuseacablethatismorethan15Acurrentratingifyouhavetouse
anextensioncable.
•Iftheextensioncordisused,theMFPmightoperateabnormallybythedecreaseofACvoltage.
•Donotunplugthepowercordorswitchoffthepowerduringprinting.
•PleaseunplugthepowercordifyoudonotusetheMFPforalongtime(longvacationortraveletc).
•DonotusetheattachedpowercordofthisMFPtotheotherelectricproducts.
Explaincompletelytheconnectionofthepowersupplycableandthegroundcablewith
showingtheuser'smanualtocustomer.
45376001TH Rev.1 57 /
Turnthepoweroff. WhendonotusetheMFPforlongtime
Note! If you turn off the power without properly shutting down, it may cause Pleaseexplaintothecustomeraboutthefollowingitems.
damagetotheMFP.Pleasefollowthefollowingproceduretoturnthepower UnplugthepowercordifyoudonotusetheMFPforalongtime(longvacationortraveletc).
off.
Installthestoppertothefuser.
(1) Amessage[ShutdownYes/No]appears.BesureYesisselectedandpressthe
Set [Power]button.
Amessage[Shuttingdown]appears,theMFPbeingshuttingdown. Note! •Removethepowerplugoutofthepoweroutlet.
•EvenifthepowerplugofthisMFPispulledoutforalongtime(four
[Power] button weeksormore),thefunctionalproblemswillnotbecausedeasily.
However, please explain to the customer that the deterioration of
consumable such as toners and the image drums is not guaranteed.
(2) If the message [Turn off power/Shutdown completed] is displayed, press down
thepowerswitchtoOFF" ".
O I
45376001TH Rev.1 58 /
3.5.3Optionalpartinstallationandconirmation (1)-2.InstalltheoptionaltrayunittotheMFP.
Note! BecausetheweightoftheMFPbodyisapproximately50kg,itneedsmore
(1)Installationoftheoptionaltrayunit(second/third/fourthtray/LCF) than three adults to lift it up.
Tab
Joint
Screw
Joint
Note! WhenyouinstalltwoormoreoptionaltraystotheMFP,settheoptionaltray
directlyontopoftheotheroptionaltray,andthenputthemontheMFP.
<second/third/fourthtray> <LCF>
Joint
Screw
(1)-1.TurntheMFPpowertoOFFandpulloutthepowercordfromtheoutlet.
Joint
Turnthepoweroffwithfollowingtheprocedureinchapter3.5.2[Turnthepower
off.].
Hole in the bottom of the printer
Notes! • If you turn off the power without properly shutting down, it may cause Tab
damagetotheMFP.Pleaseoperatethe[ShutdownMenu]. Joint
Hole in the bottom
• It may cause damage to the MFP, if you install the optional tray with
Tab
powerON.
Joint
45376001TH Rev.1 59 /
(1)-3.ConnectthepowercordandprintercabletotheMFPandturnthepower (1)-5.Setthenumberoftraybytheprinterdriver.
on.
<ForMC760/MC770/MC780>
Note! If the message [C56B] or [C56C] or [C56D] is displayed, reinstall the
optionaltrayunit. Theprinterdriversetupforrecognizingtheoptiontrayunitisrequired.
Iftheprinterdriverisnotsetup,pleasesetuptheprinterdrivercompletelyreferringto
theuser'smanual(Setup)irstly,andtheninishthefollowingsettingprocedure.
(1)-4.Printthesettingcontentandconirmiftheoptiontrayunitisinstalled
properly. Note! Theauthorityofthecomputeradministratorisrequired.
Printthesettingcontentwithfollowingtheprocedureinchapter3.6.
Conirmthecontentof[tray2]or[tray3]isdisplayinheaderpart. ForWindowsPCL/PS/XPSprinterdriver
ForWindowsVista,clickon[start]=>
[controlpanel]=>[printer].
ForWindows XP, click on [start] =>
[control panel] => [printer and other
hardware]=>[printersandFaxes].
ForWindowsServer 2003, click on
[start]=>[printersandfaxes].
ForWindows2000,clickon[start]=>
[Settings]=>[printers].
Note! Ifthecontentof[tray2]or[tray3]isnotdisplayed,reinstallthesecondtray
unit. Click [OKI MC780*¹(*²)] icon with
right-click button on your mouse and
choose[Properties].
C h o o s e " U p d a t e N ow " bu t t o n i n
" D ev i c e S e t t i n g s " t a b. Fo r U S B
(ForWindowsXP) connection, input the optional tray
numberin”Option"manually.
Click[OK].
*1:Differentofmodelname
*2:PCLorPSXPS(printerdrivertype)
45376001TH Rev.1 60 /
ForMacOSX OpenSystemPreferencesandclick[Print&Scan].
Select[OKI-MC780],click[Options&Supplies].
When the optional device has been added into in Mac OS X before installing the
printer driver, the device information is gotten automatically. However, if the printer Click[Driver].
is connected by [IP print] and [Bonjour], the device information could not be gotten Setthefollowingoptions.
automatically. •ModelSelection-Choosethisforusingyourmodel.
If the printer is connected by [AppleTalk], the device information could also not be •Finisher
gotten automatically when the optional device has been added into in Mac OS X
NotInstalled― Select this if a finisher is not installed.
before installing the printer driver.
InnerFinisher(1Tray)―-SelectthiswhentheInnerFinisherisinstalled.
Pleaseinishthefollowingsettingprocedureforabove.
Notes!
• Even if you choose [Not Installed] for the Finisher option during print
settings, the inisher options such as stapling can be selected. If you
select the finisher options for printing but the finisher is not installed,
inishersettingswillbeignoredandprintingwillbeperformedcorrectly.
•Trays
Tray1
Selectthiswhenthetray1isinstalled.
Tray1and2
Selectthiswhenthetray1and2areinstalled.
Tray1,2and3
Selectthiswhenthetray1,2and3areinstalled.
Tray1,2,3and4
Selectthiswhenthetray1,2,3and4areinstalled.
Click[OK].
45376001TH Rev.1 61 /
<Fore-STUDIO287CS/347CS/407CS>
Theprinterdriversetupforrecognizingtheoptiondrawerunitisrequired.
Iftheprinterdriverisnotsetup,pleasesetuptheprinterdrivercompletelyreferringto
theuser'smanual(Setup)irstly,andtheninishthefollowingsettingprocedure.
Note! Theauthorityofthecomputeradministratorisrequired.
ForTOSHIBAUniversalPrinter2/UniversalPS3/UniversalXPSprinterdriver
ForWindowsVista,clickon[start]=>
[controlpanel]=>[printer].
ForWindows XP, click on [start] =>
[control panel] => [printer and other
hardware]=>[printersandFaxes].
ForWindowsServer 2003, click on
[start]=>[printersandfaxes].
Click [TOSHIBA Universal Printer
2*1] icon with right-click button on
your mouse and choose [Pr inter
properties].
C h o o s e " U p d a t e N ow " bu t t o n i n
" D ev i c e S e t t i n g s " t a b. Fo r U S B
connection, input the optional tray
(ForWindowsXP) numberin”Option"manually.
Click[OK].
*1:TOSHIBAUniversalPS3orTOSHIBA
UniversalXPS(printerdrivertype)
45376001TH Rev.1 62 /
ForMacOSX OpenSystemPreferencesandclick[Print&Scan].
Select[TOSHIBAe-STUDIO407CS],click[Options&Supplies].
When the optional device has been added into in Mac OS X before installing the
printer driver, the device information is gotten automatically. However, if the printer Click[Driver].
is connected by [IP print] and [Bonjour], the device information could not be gotten Setthefollowingoptions.
automatically. •ModelSelection-Choosethisforusingyourmodel.
If the printer is connected by [AppleTalk], the device information could also not be •Finisher
gotten automatically when the optional device has been added into in Mac OS X
NotInstalled― Select this if a finisher is not installed.
before installing the printer driver.
InnerFinisher(1Tray)―-SelectthiswhentheInnerFinisherisinstalled.
Pleaseinishthefollowingsettingprocedureforabove.
Notes!
• Even if you choose [Not Installed] for the Finisher option during print
settings, the inisher options such as stapling can be selected. If you
select the finisher options for printing but the finisher is not installed,
inishersettingswillbeignoredandprintingwillbeperformedcorrectly.
•Drawers
Drawer1
Selectthiswhenthedrawer1isinstalled.
Drawer1and2
Selectthiswhenthedrawer1and2areinstalled.
Drawer1,2and3
Selectthiswhenthedrawer1,2and3areinstalled.
Drawer1,2,3and4
Selectthiswhenthedrawer1,2,3and4areinstalled.
Click[OK].
45376001TH Rev.1 63 /
(1) SetA4paperintray.
(2) PresstheUSERFUNCTIONSbuttonofdisplay.
(3) PresstheLISTbuttonofdisplay.
(4) PressdowntheFUNCTIONbuttonofdisplay.
(1) PresstheUSERFUNCTIONSbuttonofdisplay.
(2) PresstheADMINtabofdisplay.
(3) PressthePASSWORDbuttonofdisplay.
(4) Inputthepassword.
(5) PresstheLIST/REPORTbuttonofdisplay.
(6) PresstheLISTbuttonofdisplay.
(7) PressdowntheNICCONFIGURATIONPAGEbuttonofdisplay.
45376001TH Rev.1 64 /
<USBconnection> ConnectthecomputertotheMFP.
Note! Please refer to user’s manual for operation environment. (1) InserttheUSBcableintotheUSBinterfaceconnectorofMFP.
(2) InserttheUSBcableintotheUSBinterfaceconnectorofcomputer.
PrepareforUSBcable
Note! DonotinserttheUSBcableintothenetworkinterfaceconnector.
Notes!• Theprintercableisnotincluded.
Itmaycausetrouble.
ProvidetheUSB2.0cableforspecialuser.
• Whenconnectingthecablein[Hi-Speed]modeofUSB2.0,pleaseuse
theUSBcablewithHi-Speedspec.
• Select the USB cable of less than 5m. It is recommended to use the
USBcableoflessthan2m.
TurntheMFPandcomputerOFF.
MemoAlthoughUSBcablecanplug-and-playwithcomputerandMFPpoweron,
afterthisthesetupofprinterdriverandUSBdrivermayberequired.Here
theMFPisturnedofftoplug-and-playtheUSBcable.
USBInterface connector
45376001TH Rev.1 65 /
<Ethernetcableconnection>
Note! Refer to user’s manual for operation environment.
TurntheMFPandcomputerOFF.
ConnectthecomputertotheMFP.
(1)InserttheEthernetcableintothenetworkinterfaceconnectorofMFP.
(2)InserttheEthernetcableintoHub.
Network interface
connector
45376001TH Rev.1 66 /
Connectionofthetelephonelinecableisdifferentineachcountryandlocation.Connect (ToconnecttothetelephoneoftheMFP)
the MFP to suit to the environment of each installation location using the following
Connect the telephone cable that is connected to the public telephone line (analog)
diagram as reference.
tothe[LINEconnector]oftheMFP.
Note! • TheMFPcannotbeconnectedtotheISDNline.Terminaladapteris
requiredforISDNlineconnection.
• Be sure to use the supplied telephone line cable. Use of any TEL connector
telephonelinecableotherthanwhatissuppliedcausesmalfunction.
Cordless phone and
1. ConnecttheMFPtosuittotheenvironmentofeachinstallationlocation. other external telephone machine
(TousetheMFPasthefaxmachine(withoutconnectingtelephonelinetotheMFP)
Connectthetelephonelinecableto[LINEconnector]oftheMFP.
LINEconnector Telephone line cable Public telephone line
ConnectthecovertoTELconnectoroftheMFP. (analog)
ToconnecttotheADSLenvironment
Connect the telephone cable that is connected to the ADSL modem to the [LINE
TEL connector
connector] of the MFP. Connect the external telephone machine to the [TEL
connector]oftheMFP.
TEL connector
ADSLmodem
45376001TH Rev.1 67 /
To connect to the Optical fiber (IP telephone) To connect to the telephone switch board (PBX), home telephone, or
business phone
ConnectthetelephonecablethatisconnectedtotheOpticaliber(IPtelephone)to
the[LINEconnector]oftheMFP.Connecttheexternaltelephonemachinetothe[TEL Connect the telephone cable that is connected to the public telephone line (analog)
connector]oftheMFP tothe[LINEconnector]oftheMFP.
Note! • When using the Super G3 communication, check that the ConnectthetelephonecablethatisconnectedtothePBXandothercontrolsystem
communicationqualityofproviderisguaranteed. tothe[TELconnector].
PBXand
other control
system
Opticalfiber
(IPtelephone) Public telephone line
(analog)
LINEconnector Telephone LINEconnector
line cable LAN
cable Opticalcable
To connect the MFP to CS tuner or digital TV Connect the telephone cable that is connected to the PBX and other control
systemtothe[LINEconnector].
Connect the telephone cable that is connected to the public telephone line (analog)
ConnectthecovertoTELconnectoroftheMFP.
tothe[LINEselector]oftheMFP.
Connect the telephone cable that is connected to the CS tuner or digital TV to the
[LINEconnector]oftheMFP. TEL connector
PBXand
TEL connector other control
system
Public telephone line
(analog)
CS tuner or
digital TV
LINEconnector
45376001TH Rev.1 68 /
paper)
Plain paper*3 55~64kg (64~74g/m2) Light Light
Postcard*4 — — — —
Envelope*4 — — — —
*1: ThefactorydefaultsettingofmediatypeoftheMFPissetas[plainpaper].
*2: The thickness and type of paper could be set by control panel and printer
driver.The settings set by printed driver have priority.When [Paper feed
method] is selected as [Auto select] or [Paper thickness] is set as [print
setting]intheprinterdriver,theprintoperationissetbycontrolpanel.
*3: Thethicknessofthepaperforduplexprintingis55~189kg(64~220g/m2).
*4: Thesettingofmediaweightandmediatypeforpostcardandenvelopeisnot
required.
MemoIfthemediaweightissetas[Heavy]or[UltraHeavy1,2,3],orthemedia
typeissetas[labelpaper],theprintspeedwouldbereduced.
45376001TH Rev.1 69 /
4. Component replacement
In this chapter, the procedures for replacement of part and assembly and unit are described.
The replacement procedure is described by removal of the parts. Please install the new parts with following the
replacement procedure in reverse order.
The parts (such as ① , ② )shown in this manual are different from the parts used in the Disassembly for
Maintenance figure (4537600TL) and RSPL (45376001TR).
4.1 Precautions on component replacement .....................................71
4.2 Method of component replacement .............................................73
4.3 Oiling spots ..................................................................................99
Remove
Install
45376001TH Rev.1 71 /
[Maintenance tool] The required tools for using the maintenance utility are shown in Table 4-1-2.
The required tools for replacing the PCB and the unit are shown in Table 4-1-1.
Table 4-1-2 required tools
4 Digital multimeter 1
Ethernet cable
3 1
(Cross cable)
5 Combination pliers 1
45376001TH Rev.1 72 /
①
②
Lever (blue)
Note! Cover the removed image drum cartridge with black paper.
Black paper
45376001TH Rev.1 73 /
①
Claw
②
③
②
Feeder unit
45376001TH Rev.1 74 /
④
①
③
②
③
①
④
Feeder unit
②
Claw
③
45376001TH Rev.1 75 /
Hole A
Claw A
Claw B
② B
Claw C
Figure (3)
45376001TH Rev.1 76 /
4.2.8 LED Assy/ LED Assy spring 4.2.9 CU/PU PCB/Low voltage power supply
(1) Open the scanner and top cover.
(2) After removing the cable, as shown in fig 2, push the LED assy ① tightly in the
Warning Risk of Electric Shock
direction of arrow. Take the hook A out firstly, and then take the hook B out, at There is a risk of electric shock during replacement of the low voltage power
last remove the LED assy. supply.
(At this time, the two springs ② is removed with LED Assy ① .) Use insulating gloves or avoid direct contact with any conducting part of the
power supply, and caution should be exercised during replacement.
The capacitor may take one minute to complete discharge after the AC cord
Top cover is unplugged. Also, there is a possibility that the capacitor doesn’t discharge
because of a breakage of the PCB, etc., so remember the possibility of
electric shock to avoid electric shock.
② (3) Remove the eight screws (silver,No:42920406) ① to take the plate-shield ② out.
(4) Remove the four screws (silver,No:42920406) ③ and all cables, and take the the
FAX PCB ④ out.
(5) Remove the eight screws (silver,No:42920406) ⑤ and all cables, and take the
CU PCB ⑥ out.
(6) Remove the two screws (silver,No:42920406) ⑦ and all cables, and take the PU
Hook B PCB ⑧ and Film Board ⑨ out.
(7) Remove the two screws (silver,No:42920406) ⑩ and all cables, and take the
Low voltage power supply ⑪ out.
①
Hook A Note! •To attach the head cable, insert the end of the ilm-FG inside the plate-
side-R, preventing from touching the edge of the plate-side-R.
Hook A •Low-voltagepowersupply⑪ and AC Inlet Assy should be replaced together.
(The pair of low-voltage power supply and AC Inlet Assy meets the
Figure (1) safety standards.)
Figure (2)
45376001TH Rev.1 77 /
⑥
⑦×2 ⑤×8
④
③×4
②
⑨ ①×8
⑩×2
⑪
CU PCB PU PCB
7PU 3 FIN DCIDR IDFAN
44973399 3 9 1 1 9 3 1
C118
CP9
HEAD0K 24
3 1
C111
5 1
C110
R239
C121
1 5
R232
1
ENV
HEAD1Y 24
R261
R260
CP10
C104
C105
R231
R224
RM36
R204
1
Board-7PU
R225
1
IC21
HEAD2M 24
R210
OPE
R208
R209
10
RM34 RM35
Q34 D13 IC20
11
1
R19
RM30 RM31 RM32 RM33 1
DEBG
HEAD3C 24
R197
DCID
R182
R238
1
1
1
IC19
IC17
IC18 F9
9
SSNS
R173
R174
F8
D11 RM20
R171
R170
R167
R168
R169
R172
A K AA AP
11
CP8
Z3 RM18
34
R166
RM16 34
Z4
IC16
451674
Z1
Z2
IC15
CP7
R162 R164
20 20
34
RM13
F7
C65 CE1ZA2
1
C63
FSNS
C55
C50 10 10
5
D7
HP_PSZCL
1 1
Q23
1
A CE1 AP
PE_HOP
1
Q22
13
6
34
21
CL1
1
BELTIDUP
A R
9 9
1
2
1
1
1
13 1 A R
6 20
OPTION
1 10
20
1
1 19 1
24
23
9
3
20
1 19 2
2 20
45376001TH Rev.1 78 /
③
②
③ ×7
④
① ×8
②
④
45376001TH Rev.1 79 /
①
②
45376001TH Rev.1 80 /
② ①×2
Claw
①×15
④
③ ⑤
45376001TH Rev.1 81 /
45376001TH Rev.1 82 /
⑥×4
⑨ ⑨
Claw D
⑧ ×3 ⑧ ×3
⑤
③ Claw E ④×2
Air
②
①×2
45376001TH Rev.1 83 /
PUIF
EXIT
DENS FUSER
LCR
RCR
45376001TH Rev.1 84 /
Air
⑤
④
③
Claw B
(Black)
⑦
Claw B
①
Claw A
Arm
⑧
⑦ (Silver)
⑥
②
Supporter
High-voltage power supply⑧
(2 places)
Stopper
(2 places)
①×2
CN4
CN2
45376001TH Rev.1 85 /
⑩
Claw
⑥×4 ⑨
⑧ ⑦
stay L
⑤ ③②
④ ①
45376001TH Rev.1 86 /
ViewA
View A
45376001TH Rev.1 87 /
③ ①
④ ②
③ ①
① Latch
45376001TH Rev.1 88 /
⑥
⑦
②
①
(2) Remove the FAX PCB.(See section 4.2.9)
(3) Remove the two clamp-cable and core and disconnect the connector.
(4) Remove the Antenna ② .
⑤
①
Clamp
Core
Clamp
③ ④
45376001TH Rev.1 89 /
③
Tab
①×2
45376001TH Rev.1 90 /
②
①×2
45376001TH Rev.1 91 /
Claw
ViewA
ViewA
45376001TH Rev.1 92 /
4.2.29 ADF-unit (4) Remove the ADF-unit ③ by insert the flat-blade screwdriver to gap between
ADF-unit ③ and flatbed-unit with pull the cables out of the Frame-Base(ADF)
(1) Remove the cover-ADF-R. (See 4.2.24) and Hinge.
(2) Detach a connector ① from the ADF board(7RL), and remove the screw (silver,
No:42920406) ② and FG cable.
① ②
FG cable
Frame-Base(ADF)
Flatbed-unit
Screwdriver
(3) Open the ADF-unit ③ while pushing the portion B and remove the clamp cable.
ViewA
ViewA
45376001TH Rev.1 93 /
Claw
③
②
mm
0 .5
Claw 0.5
m m
①
①
45376001TH Rev.1 94 /
①
② ②
③
①
④
45376001TH Rev.1 95 /
⑳
Arrow D
remove Cover-Assy-Top-ADF ⑩ .
③
(7) Disconnect a cable, and warp around post to Arrow B to remove the Guide-
Retard-A ⑪ .
(8) Remove the Guide Separator Hop ⑫ .
(9) Remove the three screws (black, No:42932706) ⑬ and Plate-Drive ⑭ .
(10) Remove the Feed roller ⑮ .
(11) Remove two screws(silver, No:42920406) ⑯ and remove the solenoid ⑰ .
(12) Warp around post to Arrow C to remove Guide-B ⑱ .
(13)Warp around post to Arrow E to remove Guide-Separator ⑲ .
(14)Disconnect all cables and warp around post to Arrow D to remove the Guide-
Assy-C ⑳ and remove .
(15)Warp around post to Arrow F to remove the Guide-Assy-D and remove the
photo-sensor .
(16)Warp around post to Arrow G to remove the Guide-Retard and the Guide-Exit-
Lower and remove photo-sensor .
45376001TH Rev.1 96 /
4.2.34 Guide-Assy-Retard 4.2.35 Flatbed-Unit
(1) Remove the eight claws and remove the Guide-Retard(sub) ① . (1) Remove the five screws (black, No:42932706) ① and remove the cover-
(2) Remove the Cover-Retard(ADF) ② . Bottom ② .
(2) R e m ove t h e s c r ew ( s i l ve r, N o : 4 2 9 2 0 4 0 6 ) ③ a n d r e m ove t h e p l a t e -
(3) Remove the Frame-Assy Retard ③ and remove the spring Retard ④ .
stopper(OP) ④ .
(4) Remove the Lever-Hopping ⑤ and the spring-Hopping ⑥ .
(3) Remove the two screws (black, No:PB4083-5670P013) ⑤ and remove the
(5) Remove the Photo-coupler ⑦ and remove the cable (conn cord AMP3P- cover-OP ⑥ .
JST4P) ⑧ .
(4) Remove the screw (black, No:42932708) ⑦ and remove the Handle-
scanner(S) ⑧ .
⑤ ⑥
⑦
Claw ⑧ ⑧
③ ⑥
⑦ ⑤
⑩
④ ⑩
⑪ ⑫
⑨
④
Attention of assembly for direction of plate-stopper(OP)④
(for finisher model) (for without finisher model) ③
②
① ①
45376001TH Rev.1 97 /
4.2.36 Frame-assy-FB
(1) Remove the five screws (silver, No:42920406) ① and remove the five screws
(black, No:42932706) ② .
(2) And remove the plate-shield-SU ③ .
(3) Remove the all SU-board cables.
(4) Remove the five screws (silver, No:42920406) ④ and remove the SU-board ⑤ .
(5) Remove the screw (black, No:42932706) ⑥ .
⑯
(6) Pull core ⑦ (GFPC-31-12 (1051015C0004)) out of FFC cable. ⑰ ⑮ ⑫ ⑭
⑯
(7) Remove the FFC cable (20706FWR1.-24-520) ⑧ .
⑪
(8) Remove the four screws (black, No:42932710) ⑨ and Film-FG(SCN-PR) ⑩ .
⑨ ×4
(9) Remove the cover-hinge (L) ⑪ and the Plate-Hinge-L(Caulking) ⑫ . ⑬ ×7
⑤
⑦
(10) Remove the seven screws (black, No:PB4083-5670P013) ⑬ and remove the
cam-hinge ⑭ .
④ ×5
(11) Remove the screw (black, No:42932706) ⑮ and the two screws (black,
No:PB4083-5670P013) ⑯ . ③ ⑥
(12) Remove the cover-assy-LF ⑰ .
② ⑩ ⑧
①
②
②
①
① ②
<Attention of assembly for FFC>
Film-FG(CU-SU)
Valley fold
Text side in the back
Back side
OK NG
45376001TH Rev.1 98 /
Oiling operation
Class S A B C D E F
Amount of grease
0.0005 0.003 0.005 0.01 0.03 0.05 0.1
(cc)
Sample
45376001TH Rev.1 99 /
EM-30L Class C
Apply a normal amount of
Holder-Gear-A MOLYKOTE (EM-30LP) to the
whole circle of hatched areas.
EM-30L Class C
Apply a normal amount
of MOLYKOTE (EM-30LP)
to the whole circle of
hatched areas.
Bracket-Inner(Caulking)
Gear-Idle-Heat_Z14-Z32
Gear-Idle-DrumZ24-102
EM-30L Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to the end surface.
Gear-Planet-Assy
EM-30L Class C EM-30L Class F
Apply a normal amount of MOLYKOTE Apply a large amount of MOLYKOTE EM-30L Class F
(EM-30LP) to the whole circle of hatched areas. (EM-30LP) to the gear teeth 120deg or more.
Apply a large amount of MOLYKOTE
(EM-30LP) to the whole circle of gear teeth.
Motor-DC-FU
Stopper-GearID
EM-30L Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to the end surface. Gear-Idle-Z44
Gear-LiftUpLinkR-Z56
Gear-LiftUpR-Z32
Gear-Liftup-Z121Z34
(5)
Link-LiftUp-R
Gear-Idle
EM-30LP Class A LiftUp-Z28
Apply a small amount of
MOLYKOTE (EM-30LP) to the Plate Side R (Caulking)
hatched areas. Gear-LiftUp-
Z83Z25
Motor-Pulse-LiftUp
EM-30LP Class C
Apply a normal amount of MOLYKOTE (EM-30LP)
to the whole circle of gear teeth.
Gear-LiftUpR-Z32
EM-30L Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.
Post-GearIdle-L
Link-LiftUp-L
Holder-Regist-L
(5)
Gear-LiftUp-Z32
EM-30LP Class A
Apply a small amount of MOLYKOTE (EM-30LP) to the hatched areas.
EM-30LP Class C
EM-30LP Class C
Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched areas. Apply a normal amount of MOLYKOTE
(EM-30LP) to the hatched areas
(bearing portion).
Gear-LiftUp-Z32
EM-30LP Class B
Apply a small amount of MOLYKOTE (EM-30LP)
to the hatched areas.
Roller-Pressure
Roller-Regist-U Cam-Release
5mm
13mm
Lever-Release
EM30LP Class C
Apply a normal amount of MOLYKOTE
Gearse prohibition at (EM-30LP) to the hatching areas
the this position (thrust section).
Plate-Side-R-Caulking (Fuser)
Gear-Fuser-(Z37)
Grease prohibition
at the post.
EM30LP Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to the Gear-Idle-(Z21)
hatching areas (Shaft).
Roller-Regist-L
EM30LP Class C
Apply a normal amount of MOLYKOTE
(EM-30LP) to the hatching areas (thrust
Gearse section).
prohibition at
the this position
Roller-Pressure
5mm
Plate-Assy.-Side-L
Plate-Contact-TR
3
Shaft-Assy.-Eject(FD)
Application range
of grease
EM-30LP Class C
Apply a normal amount of MOLYKOTE
(EM-30LP) to the whole circle of gear teeth.
EM-30LP Class C
Apply a normal amount of
EM-30LP Class C MOLYKOTE (EM-30LP) to the post.
Apply a normal amount of
MOLYKOTE (EM-30LP) to Plate-Driver-PU (Caulking)
the end surface.
Gear-Idle-Belt-Z20Z93
Gear-Idle-Exit-Z36
EM-30L Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to surface of
the post (bearing portion)
Roller -Transfer
EM-30LP Class A
Apply a small amount of
MOLYKOTE (EM-30LP) to
bearing end.
Spring-TR
Spring-Torsion-L Plate-Assy.Side R
Cover-Assy.-Top
Spring-Torsion-R
EM-30LP Class A
Apply a small amount of MOLYKOTE
Panmotoroil Class C (EM-30LP) to sliding surface of
Apply a normal amount of Panmotoroil to the portion of the slot of solid Gear-Drive-Z36 and Bearing-GSB.
coiling of this torsion-spring using a brush. (2 places) (At both sides) EM-30LP Class C
Apply a normal amount of
MOLYKOTE (EM-30LP) to
bearing portion (Both side).
Gear-Drive-Z36
Bearing-GSB
Plate-Sensor-C.Regist
EM-30LP Class A
Apply a small amount of MOLYKOTE (EM30-LP) Exploded View
to the hatched areas (Both side, 8 places).
Cover-Sensor-C.Regist
EM-30LP Class B
Shaft-Liftup
Apply a small amount of MOLYKOTE
(EM-30LP) to sliding portions of sheet metal
Method of amount grease and shaft (the hatched area).
Plate-Receive
EM-30LP Class S
After assemble to , apply a minimum amount of
MOLYKOTE (EM-30LP) to the sliding portions of and
(the hatched areas).
EM-30LP Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.(2 palces)
EM-D110 Class C
Apply a normal amount of MOLYKOTE
(EM-D110) to the hatched area.
20
EM-30LP Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.
20 (Inner surface 4 portions)
Plate-Receive
EM-30LP Class B
Apply a small amount of MOLYKOTE
(EM-30LP) to the hatched area.(Inner surface)
5. Maintenance Menu
Adjustment of this printer can be performed from the Maintenance Utilities by entering the corresponding menu
from the keyboard of the operator panel.
This printer contains the maintenance menu in addition to the normal operation menus. Select an appropriate
menu in accordance with the objective of adjustment.
XXXXX Menu items can be entered by pressing of [6] or [4], and can be selected by pressing of [2] or [8].
The test can be executed by pressing [6], and can be exited by pressing [4].
[8] [8]
ENGINE DIAG LEVEL1
[2] [2 ]
[2] [2] [2] [2] [2] [8] [8] [8] [8] [8]
SWITCH MOTOR & TEST REG ADJUST DENS ADJ CONSUMABLE PRINTER STATUS FACTORY SENSOR LED HEAD NVRAM
SCAN CLUTCH PRINT TEST TEST STATUS K-IMPRESSIONS MODE SET SETTING DATA PARAMETER
PAPER ROUTE [8] TEST [8] PRINT [8] REG ADJ [8] DENS ADJ [8] K-ID UNIT [2] Y-IMPRESSIONS [2] FACTORY MODE [2] TONER [2] K CLEAR
: PU ID MOTOR EXECUTE EXECUTE EXECUTE Y-ID UNIT M-IMPRESSIONS *5 SENSOR Y [2]
TONER SENS BELT MOTOR TEST REG ADJ RESULT DENS ADJ PAR- M-ID UNIT C-IMPRESSIONS FUSE INTACT BELT UNIT M
CVO FUSER MOTOR PATTERN *2 SET C-ID UNIT TOTAL SHEETS CNT *6 CHECK C
UP_LU_FU REGIST TEST BLT REFLECT TEST DENS ADJ FUSER UNIT ID UNIT
ST_FD_FU MOTOR CASSETTE BLT REFLECT RSLT RESULT *3 CHECK
TR BELT UNIT
JOBOFF *1 AUTO UP/DOWN
T1 HOPPING K-TONER (FULL) (LED HEAD)
REG L/ MOTOR PAGE CALIBRATION SENSOR
Y-TONER (FULL) serial number
R_OHP_WG FRONT MOTOR COLOR REG
(Density test result display item) M-TONER (FULL) display
HT DUPLEX*1 ADJUST
REGIST Items of *3 C-TONER (FULL) (FACTORY MODE SET setting items) Items of *5
THERMISTER ERROR
SHUTTER M-WASTE TNR CNT n 01 23 45 6789
HUM_TEMP EXIT DENS ADJ RESULT FACTORY MODE DRUM OVER
C-WASTE TNR CNT 1234567890123
_DEN LEV0 V/D OUT YMC FACTORY MODE Factory working mode LIFE
SOLENOID
K-STC MODE CNT WR POINT n: K, Y, M, C
BELT_LVPS DUPLEX LEV0 V/D OUT K SHIPPING MODE Releasing the Factory working
Y-STC MODE CNT REV
ID UP/DOWN MOTOR *1: TRAY2,TRAY3,TRAY4,and DUPLEX LEV0 V/D OUT RD mode
M-STC MODE CNT BOTTOM
RFID COLOR DUPLEX are displayed when they are installed. LEV0 V/D OUT YMC
C-STC MODE CNT WRT POINT
T1 CLUTCH LEV0 V/D OUT K
PE_PNE_CVO K OVER RIDE CNT
T2 HOPPING LEV0 V/D OUT YMC
Y OVER RIDE CNT (FUSE INTACT setting items) Items of *6
T1 HOP_LIFT MOTOR LEV0 V/D OUT K
T1 CASETTE M OVER RIDE CNT FUSE INTACT
T2 FEED (Color registration correction test result 6POINT READ YMC
SIZE CLUTCH C OVER RIDE CNT
display item) Items of *2 6POINT READ K BELT UNIT INTACT: Not yet cut/BLOWN: Already cut
T2 PE_PNE_ T3 HOPPING FUSE UNIT INTACT: Not yet cut/BLOWN: Already cut
H_DUTY DENS-K
CVO_CA MOTOR REG ADJ RSLT
H_DUTY DENS-Y K-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
T2 T3 FEED SNS CARIBRAT (L) FINE ADJ Y [Y-L]
H_DUTY DENS-M Y-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
HOP_LF_FED CLUTCH SNS CARIBRAT (R) FINE ADJ Y [Y-L]
H_DUTY DENS-C M-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
T2 CASETTE T4 HOPPING D-RANGE (L) Y,M,C FINE ADJ Y [Y-R]
L_DUTY DENS-K C-ID UNIT INTACT: Not yet cut/BLOWN: Already cut
SIZE MOTOR D-RANGE (R) Y,M,C FINE ADJ Y [Y-R]
T3 L_DUTY DENS-Y
T4 FEED CRSE ADJ Y L,R,X FINE ADJ Y [X-L]
PE_PNE_CVO CLUTCH L_DUTY DENS-M
CRSE ADJ M L,R,X FINE ADJ Y [X-R]
T3 ID UP/DOWN L_DUTY DENS-C
CRSE ADJ C L,R,X FINE ADJ M [Y-L]
HOP_LF_FED LV FAN TEST FINAL DENS-K
FINE ADJ Y L,R,X FINE ADJ M [Y-L]
T3 CASSETTE FUSER FAN FINAL DENS-Y
FINE ADJ M L,R,X FINE ADJ M [Y-R]
SIZE TEST FINAL DENS-M
FINE ADJ C L,R,X FINE ADJ M [Y-R]
T4 DUPLEX FAN FINAL DENS-C
REG ADJ Y L,R,X FINE ADJ M [X-L]
PE_PNE_CVO TEST DB DENS VALUE
REG ADJ M L,R,X FINE ADJ M [X-R] DELTA-C 07=#***
T4 ID FAN TEST DELTA-K 01=#***
REG ADJ C L,R,X FINE ADJ C [Y-L] DENS-K
HOP_LF_FED DELTA-K 04=#***
Note: CRSE ADJ Y [Y-L] FINE ADJ C [Y-L] DENS-Y
T4 CASSETTE DELTA-K 07=#***
SIZE If [ * ] is pressed CRSE ADJ Y [Y-R] FINE ADJ C [Y-R] DENS-M
DELTA-Y 01=#***
DUP IN_FNT when selecting a CRSE ADJ Y [X] FINE ADJ C [Y-R] DENS-C
DELTA-Y 04=#***
DUP SK_CVO motor, the motor CRSE ADJ M [Y-L] FINE ADJ C [X-L] BEFORE STD=***H
DELTA-Y 07=#***
OFSTP E-G keeps running. CRSE ADJ M [Y-R] FINE ADJ C [X-R] AFTER STD=***H
DELTA-M 01=#***
CRSE ADJ M [X]
Note: DELTA-M 04=#***
CRSE ADJ C [Y-L]
For details, refer to DELTA-M 07=#***
CRSE ADJ C [Y-R]
the "Switch Scan test" DELTA-C 01=#***
CRSE ADJ C [X]
sheet. DELTA-C 04=#***
5.2.1.2 Ordinary self-diagnostic mode (level 1) 5.2.1.2.1 How to enter the self-diagnostic mode (level 1)
Menu items of the ordinary self-diagnostic mode are shown below.
1. While pressing the [6] and [8] keys, simultaneously, turn on the power to enter
Maintenance
Item Self-diagnostic menu Adjustment contents utilities the Maintenance mode.
1 Switch scan test SWITCH SCAN Entry sensor check and No.18 Maintenance mode
switch check
2 Motor clutch test MOTOR&CLTCH Motor and clutch operation No.19 Select Number(1-2)
TEST test 1.SU
2.PU
3 Test print TEST PRINT PU built-in test pattern print Operation
execution from the 2. Select the PU by press the [2] key, display "DIAGNOSTIC MODE".
maintenance
utilities cannot
be made. DIAGNOSTICMODE
4 Color registration REG ADJUST TEST Color registration mechanism No.20 XX.XX.XX FACTORY/SHIPPING
correction test check
11 LED Head serial LED HEAD DATA Display of LED head serial Use of this
number display number menu item is
prohibited
T4 IN SNS
4. Press the [#] key to return to the status of step 2. T4 HOP SNS
5. Repeat steps 2 to 4 as required. T4 SIZE SW
T4 END SNS
6. Press the [4] key to exit the test. (Returns to the status of step 1.)
the unit to be tested in Table 5-3 is displayed in the lower row of the display Tray-1 registration clutch
area. (Pressing the [2] key increments the test item and pressing the [8]key
decrements the test item.)
Tray-1 hopping motor
MOTOR & CLUTCH TEST (registration motor, front motor)
Duplex clutch
Tray-1 hopping clutch
Duplex solenoid
ID MOTOR Front cooling fan
Duplex motor
Fuser motor
Belt motor
3. Pressing the [6] key starts the test. The unit name starts flashing and the Tray-2 registration
ID UP/DOWN motor
drive. (If a clutch solenoid cannot be activated independently, the Tray-4 registration
clutch
motor is driven at the same time.) * "ID UP/DOWN" keeps activated Tray-4 hopping clutch
until the [#] key is pressed. Tray-4 hopping motor
•If [ * ] is pressed when selecting a motor, the motor keeps
running.
4. When the [#] key is pressed, the corresponding unit stops activating. (Display of
the corresponding unit keeps displayed.) Figure 5-2
5. Repeat steps 2 to 4 as required.
6. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
Table 5-3
Unit name display Drive restriction condition Remarks
ID MOTOR To be driven when all of the ID (K/Y/M/C) are −
removed.
BELT MOTOR To be driven when all of the ID (K/Y/M/C) are −
removed.
FUSER_RLS − −
REGIST MOTOR − −
T1 HOPPING MOTOR − −
FRONT MOTOR − −
REGIST SHUTTER − −
EXIT SOLENOID − −
DUPLEX MOTOR − −
DUPLEX CLUTCH − −
T2 HOPPING MOTOR − OPTION
T2 FEED CLUTCH − OPTION
T3 HOPPING MOTOR − OPTION
T3 FEED CLUTCH − OPTION
T4 HOPPING MOTOR − OPTION
T4 FEED CLUTCH − OPTION
ID UP/DOWN TOP/FRONT cover closed status −
LV FAN TEST − −
FUSER FAN TEST − −
DUPLEX FAN TEST − OPTION
ID FAN TEST − −
This self-diagnostic menu is used to print the test pattern that is built inside PU. Other test PRINT EXECUTE – Pressing the [6] key starts print/Pressing the [#] key
patterns are stored in the controller. terminates print. (In units of page)
This test print cannot be used to check the print quality. TEST PATTERN 0 0: White paper print
Diagnosis for the abnormal print image should be performed in accordance with section 7. 1~26: Refer to next page. (Pattern print)
4. While the message "PRINT EXECUTE" that is set by the operation specified in
step 2 is being displayed, press the [6] key and the test print is executed with
the setting value that has been set by steps 2 and 3.
Pressing the [#] key stops the test print.
If any alarm that is shown in the following details column is issued at startup of
test print or while test print is in progress, the test print is interrupted. (For error
details, refer to section 5.2.2.14 Panel display details. However, the comment to
be displayed is different in the case of the PU test print.)
Panel display Details
Print pattern (It cannot be used for checking PQ.) Pattern 5 Pattern 6
Pattern 7
Pattern 1 Pattern 2
Pattern 22 Pattern 23
Pattern 24 Pattern 25
P=*** ETMP=***UTMP=***
W=*** REG=****EXT=***
P : Number of test print copies (unit: copies) ETMP : Hopping motor constant speed correction parameter
W : Print waiting time (unit: second) (environment temperature) [unit: DEC]
UTMP : Fuser motor constant speed correction parameter
• Displaysareswitchedbypressingthe [2] key. (fuse target temperature) [unit: DEC]
REG : Hopping motor constant speed timer value (I/O setting value)
T=*** U=***[###]
[unit: HEX)
H=***%L=***[###] EXT : Fuse motor constant speed timer value (I/O setting value) [unit: HEX]
U : *** = Upper heater temperature measurement value [unit: ] • Displaysareswitchedbypressingthe [2] key.
[***] = Print execution target temperature [unit: ]
ID=****
L : *** = Lower heater temperature measurement value [unit: ]
[###] = Lower thermistor read-out AD value [unit: HEX]
T : Environment temperature measurement value [unit: ]
H : Environment humidity measurement value [unit: % ] KID, YID, MID and CID are the constant speed timer value of the respective ID
motors (I/O setting value) [unit: HEX]
• Displaysareswitchedbypressingthe [2] key.
YTR, MTR, CTR and KTR indicate the transfer voltage setting value for each FRM [***] ( xxx )
color (unit: KV)
BELT : Hopping motor constant speed timer value (I/O setting value) [unit: HEX]
• Displaysareswitchedbypressingthe [2] key. FRM : [***] = Frame thermistor read-out AD value [unit: HEX]
(XXX) = Frame temperature [unit: ]
KR=*.** YR=*.**
• Displaysareswitchedbypressingthe [2] key.
MR=*.** CR=*.**
DB:k**y**m**c**
KR : BLACK transfer roller resistance value [unit: uA]
YR : YELLOW transfer roller resistance value [unit: uA]
MR : MAGENTA transfer roller resistance value [unit: uA]
CR : CYAN transfer roller resistance value [unit: uA] DB : Develop voltage setting table ID number [unit: HEX]
TR1:k**y**m**c**
TR2:k**y**m**c**
TROFF:**
BELT xxx(***)
5.2.1.6 Color registration correction test When the [#] key is pressed while test is in progress (while the [DATA] lamp is
lighting), the screen returns to the state of step 2.
This self-diagnostic menu item is used for the color registration error adjustment and to
<<During execution of REG ADJ RESULT>>
investigate cause of the error of a printer.
If the color registration error is recognized by the color registration correction test, correct The same as the key operations of step 2. During execution of REG ADJ
it by following section 2 "Color registration correction method overview". EXECUTE.
<<During execution of BLT REFLECT TEST>>
1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until
The color registration correction test is executed.
the following message is displayed.
(The [DATA] lamp flashes.)
REG ADJUST TEST When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
the display area
2. When the [6] key is pressed, the following message is displayed. Keep pressing
the [2] or [8] key until the target item is displayed. OK
REG ADJUST TEST BLT REFLECT RSLT
REG ADJ EXECUTE
When the [2] key is pressed, the test results are displayed by incrementing them.
3. When the [6] key is pressed, test of the item that is displayed on the panel is When the [8] key is pressed, the test results are displayed by decrementing
executed. them.
<<During execution of REG ADJ EXECUTE>> Pressing the [4] key returns the screen to the state of step 2.
The color registration correction test is executed. (The [DATA] lamp flashes.)
When the test is complete, the test result (OK or error name) is displayed in the When the [#] key is pressed while test is in progress (while the [DATA] lamp is
upper row of the display area, and ****RESULT is displayed in the lower row of
lighting), the screen returns to the state of step 2.
the display area
<<During execution of BLT REFLECT RSLT>>
OK
The same as the key operations of step . During execution of BLT REFLECT
REG ADJ RESULT TEST.
Remarks The following message is displayed during initialization, when the
When the [2] key is pressed, the test results are displayed by incrementing them. cover is opened and during alarm.
When the [8] key is pressed, the test results are displayed by decrementing
them. NG
Pressing the [4] key returns the screen to the state of step 2.
REG REFLECT RSLT
Remarks The following message is displayed during initialization, when the
cover is opened and during alarm.
NG
BLT REFLECT TEST Executing judgment of GOOD/BAD of reflectance 1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until
rate of color registration correction belt the following message is displayed.
BLT REFLECT RSLT Referring to result of the judgment of GOOD/BAD of
reflectance rate of color registration correction belt. DENS ADJ TEST
2. When the [6] key is pressed, the following message is displayed. Keep pressing
the [2] or [8] key until the target item is displayed.
3. When the [6] key is pressed, test of the item that is displayed on the panel is
executed.
<<During execution of REG ADJ EXECUTE>>
The density correction test is executed. (The [DATA] lamp flashes.)
When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
the display area
OK
[When the [2] key is pressed, the test results are displayed by incrementing them.
When the [8] key is pressed, the test results are displayed by decrementing
them.
Pressing the [4] key returns the screen to the state of step 2.
When the [#] key is pressed while test is in progress (while the [DATA] lamp is 5. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
lighting), the screen returns to the state of step 2. Density correction test items
<<During execution of DENS ADJ RESULT>>
Display Details
The same as the key operations of step 2. During execution of DENS ADJ
DENS ADJ EXECUTE Executing the density correction
EXECUTE.
<<During execution of DENS ADJ PAR - SET>> DENS ADJ PAR-SET Setting the control values with respect to the
automatic density correction
Setup of the density correction parameter is displayed.
DENS ADJ RESULT Referring to result of the density correction
<<During execution of AUTO CALIBRATION>>
AUTO CALIBRATION Automatic setting of the density sensor sensitivity
The automatic setting of the density sensor sensitivity correction value is correction value
executed. (The [DATA] lamp flashes.)
When the test is complete, the test result (OK or error name) is displayed in the
upper row of the display area, and ****RESULT is displayed in the lower row of
the display area
OK
When the [2] key is pressed, the test results are displayed by incrementing them.
When the [8] key is pressed, the test results are displayed by decrementing
them.
Pressing the [4] key returns the screen to the state of step 2.
When the [#] key is pressed while test is in progress (while the [DATA] lamp is
lighting), the screen returns to the state of step 2.
Remarks The following message is displayed during initialization, when the cover
is opened and during alarm.
NG
FUSER UNIT ********PRINTS DEC Prints Number of copies from the time of
installation of a new fuser unit up
to the present time is displayed.
TR BELT UNIT ********IMAGES DEC Images Number of copies from the time of
installation of a new belt unit up to
the present time is displayed.
5.2.1.9 Number of print copies counter display 5.2.1.10 Switching between the Factory mode and the Shipping mode
This self-diagnostic menu is used to display status of the number of copies of a printer. This self-diagnostic menu item is used to switch between the Factory mode and the
1. Enter the ordinary self-diagnostic mode and press the [2] key, [8] key until Shipping mode.
"PRINTER STATUS" is displayed in the display area. (Pressing the [2]key
1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until
increments the test item and pressing the [8] key decrements the test item.)
the following message is displayed.
2. When the [2], [8] key is pressed, statuses of the number of print copies are
displayed in order.(Pressing the [ * ] or [#] key is invalid.) FACTORY MODE SET
3. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
Display area, Display area, 2. When the [6] key is pressed, the following message is displayed. Keep pressing
Format Unit Details
upper row lower row
the [2] or [8] key until the target item (refer to the following table) is displayed.
K- ********PRINTS DEC Prints Number of print copies of the
IMPRESSIONS respective colors are displayed. FACTORY MODE
Y- ********PRINTS DEC Prints
IMPRESSIONS SHIPPING MODE *
M- ********PRINTS DEC Prints
IMPRESSIONS 3. While the desired item to set is being displayed, press the [6] key that enables
selection of the setting values.
C- ********PRINTS DEC Prints
IMPRESSIONS 4. While the desired setting value is being displayed, press the [6] key that
registers the displayed value in EEPROM. (Returns to the status of step 2.)
TOTAL SHEET ********PRINTS DEC Prints Total number of print copies are
CNT displayed. 5. Repeat steps 2 to 4 as required.
6. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
FACTORY FACTORY MODE Sets the Factory working mode (fuse cut invalid
MODE mode).
SHIPPING MODE Releases the Factory working mode to make the fuse
cut function valid.
FUSE INTACT BELT UNIT ****** Checks the fuse status of the transport belt unit.
FUSE UNIT ****** Checks the fuse status of the fuser unit.
Note:
******* indicates K-ID UNIT ****** Checks the fuse status of the K-1D unit.
INTACT or BLOWN.
Y-ID UNIT ****** Checks the fuse status of the Y-1D unit.
M-ID UNIT ****** Checks the fuse status of the M-1D unit.
C-ID UNIT ****** Checks the fuse status of the C-1D unit.
5.2.1.11 Self-diagnostic function setting Display Setting value Operation at the Function
setting value
This self-diagnostic menu is used to set valid/invalid of the error detection by the various
ID UNIT ENABLE Checks Valid/Invalid of ID installation check
sensors. CHECK operation
The error detection can be made invalid or valid for locating source of abnormality. DISABLE Not to check
However, this menu item requires expert knowledge to set among the engine operations. REG ADJUST ENABLE Stops Valid/Invalid of error stop by the
Handle this menu item with utmost care. ERROR color registration detection value
DISABLE Not to stop
Be sure to return the setting to the default setting upon completion of usage of this item.
DRUM OVER STOP Not to continue Setting of valid/invalid of continuance
1. Enter the self-diagnostic mode (level 1) and keep pressing the [2] or [8] key until LIFE when drum comes to end of its life
the following message is displayed. CONTINUANCE To continue
ENABLE *
5.2.1.12 LED head serial number display 5.2.2 Various prints with the printer as a standalone unit
This self-diagnostic menu item is used to check whether the downloaded LED head data
matches the serial number of the actual LED head. Menu map print
Information of the program version number and that of the control block configuration are
1. Enter the self-diagnostic mode (level 1) and press the [2], [8] key until "LED printed out.
HEAD DATA" is displayed in the upper row of the display area. (Pressing the [2] Operation:
key increments the test item and pressing the [8] key decrements the test item.)
While the system is in the [Ready To Print] state, press the [6] key once to
Press the [6] key when "LED HEAD DATA" is displayed in the display area.
display [Print Information].
2. When the [2] key or the [8] key is pressed, serial numbers of the K/Y/M/C LED
Press the [6] key to display [Configuration/Execute].
head data are displayed in order.
Press the [6] key.
3. Pressing the [4] key terminates the test. (Returns to the status of step 1.)
Network information print
K ** ** ** ****
Operation:
xxxxxxxxxxxxx While the system is in the [Ready To Print] state, press the [6] key once to
** ** ** ****: Rev number display [Print Information].
Maintenance mode
Select Number(1-2)
1.SU
2.PU
←:[4]key
ADF Scan Position +** +**
→:[6]key →(to change):[6]key
*2
*1 decrement:[2]key,increment:[8]key,cancel:[#]key,confirm:[*]key
*2 ←digit move:[4]key,→digit move:[6]key,decrement:[2]key,increment:[8]key,cancel:[#]key,confirm:[*]key
(3) Display "Scanner Maint" as the Scanner Maintenace Menu show below.
Note! Refer to the Software Guide for the removal and installation procedures of
the CU board, HDD, and SRAM board <for CU board>.
2. When access to the EEPROM of the board to remove is impossible. section 2.4.1.1.10.4)
If the SERVICE CALL 104 [Engine EEPROM Error] is displayed on the operator When the board is replace with the new board, the new board has been set
panel with the board to remove, or is EEPROM data cannot be read-out, perform in the Factory working mode. Therefore, it should be switched to the Shipping
the following procedure by using the Maintenance Utilities. mode.
• SwitchthemodebyusingtheMaintenanceUtilitiessection“2.4.1.1.10Board
(1) Setting the serial number information (Maintenance Utilities Operation
setting function” – section “2.4.1.1.10.4 Factory/Shipping mode” screen.
Manual section 2.4.1.1.10.3)
The SAP serial number is applied to printer. The SAP serial number is
displayed in the top-most row of the serial number label. Its number indicates Note! Note that replacing the PU board with a new one without copying
the production place with 2 digits, manufacture date with 2 digits, serial information onto the new one from the board’s EEPROM clears information
number (sequential number) with 6 digits and revision number with 2 digits about the lives of units of the printer, including the belt, toner and image
totaling 12 digits number. drums, causing errors in managing these lives on the printer until the units
are replaced. The counts cleared with such PU board replacement are as
• SelectPUSerialNumberfortheprinterserialnumber,andShowOnlySerial shown in the list below and chapter 2 Counter Specifications. When the
Number for the output mode. units are replaced with new ones, their respective counts except for Total
• ThePUserialnumberisthe10digitsnumberexcludingtherevisionnumberof2 Sheets Fed are cleared, the errors being corrected.
digits among the 12 digits SAP serial number.
• PerformtheabovesettingbyusingtheMaintenanceUtilitiessection“2.4.1.1.10
Board setting function” – section “2.4.1.1.10.3 Serial number information setting”. Item Contents Count contents
• TospecifythePUserialnumber,enterthe11digitsnumberafteradding“0”(Zero Fuser unit Fuser unit life count Number of print copies after
in single-byte character) at the top. (Be careful that the read-out data shows the 10 the new fuser unit is installed,
digits number.) after the data is converted to
equivalent number of A4 size
Enter the 11 digit number by adding “0” (Zero in single-byte character) before the paper counts.
10 digit number excluding the revision 2 digits that is shown in conceptual drawing
Belt unit Belt unit life count Number of print copies after
of “Serial number information setting” screen as shown below. the new belt unit is installed,
after the data is converted to
• ThePUserialnumberisoutputtotheSystem/SerialNumbercolumnofthe equivalent number of A4 size
paper counts.
Enter the 11 digit number after adding “0” (zero in single-byte character)
before the 10 digit number. (Enter “OAEO1234567”.) ID unit : Black Life count of respective Number of print copies after the
Revision ID unit : Yellow ID units new ID unit is installed, after the
data is converted to equivalent
ID unit : Magenta number of A4 size paper counts.
ID unit : Cyan
Total number of papers Printer life count Total number of papers fed
fed
Print : Black Number of print copies Number of print copies after the
Print : Yellow of each ID new ID unit is installed.
Serial number label conceptual drawing
Print : Magenta
Print : Cyan
Configuration. Therefore, confirmation upon completion of rewriting the PU serial
number can be performed by printing the Configuration.
(2) Switching to the Shipping mode (Maintenance Utilities Operation Manual
Note! Perform the followings while a printer is in the still state. Do not perform the
followings during warm-up.
(1) Press the [2] or [8] key several times until the [Calibration] is displayed. Then,
press the [6] key.
6. Periodic Maintenance
6.1 Cleaning
Clean inside and outside of the MFP with clean dry cleaning cloth and small vacuum
cleaner (hand cleaner) as required.
Note! Be careful not to touch the image drum terminals, the LED lens array and
the LED head connectors.
(2) Open the scanner and press down the OPEN button to open the top cover.
The fuser unit gets very hot. Do not touch the fuser unit.
OPEN button
(3) Wipe the lens surface (at the four positions) of the LED head with soft tissue
paper gently and lightly.
Note! Do not use the solvents such as methyl alcohol or thinner for cleaning the
LED head lens because they can damage the LED head.
LED head
Note! Be sure to use a soft cloth or the like for cleaning the pickup roller.
Otherwise, the roller surface can be damaged.
Separation roller
Feed roller
Feed roller
Multi-paper tray
Tab
Note! If the rollers get too dirty, wipe them with a soft cloth lightly moistened with
neutral detergent, and then wipe it again with a soft cloth lightly moistened
with water.
(5) Close the Roller cover and ADF Cover.
Roller cover
Document glass
Clean inside of the MFP. (3) Remove the image drum cartridge.
1. Remove the four image drum cartridges and place them on a flat workbench.
Toner can adhere to the metal shaft located in between the fuser and the cyan image
2. Cover the removed image drum cartridge with a black paper.
drum cartridge depending on the print patter. Perform cleaning of inside of the MFP if
toner has adhered to the metal shaft.
Note! • The image drum (green tubular portion) is highly inherently-brittle. Be
(1) Turn off the power of the MFP.
very careful when handling it.
O I • Be very careful not to expose the image drum to direct sun light or
intense light (light of approx. 1500 lux or more). Do not leave it under
the normal illumination even indoor for 5 minutes or longer.)
(2) Open the scanner and press down the OPEN to open the top cover.
The fuser unit gets very hot. Do not touch the fuser unit.
OPEN button
(4) Remove the fuser unit. (5) Clean the metal shaft with soft clean cloth or soft tissue paper.
The fuser unit gets very hot. Be very careful not to touch the fuser
unit with your hands.
If it got hot, stop the work and wait until it cools down. After it has
cooled down, start the following steps.
1. Raise the fuser unit lock levers (two levers shown in blue) in the direction shown
Shaft
by the arrow.
2. Hold the handle of the fuser unit and remove it.
Note! For the error codes not described in this manual, refer to the Software Guide.
Trouble occurs
Error Code Details
F070 Communication error between System-CPU and Engine-CPU
F071 Incompatible firmware combination between System-CPU and Engine-CPU
The trouble that is Use the "Error code Perform more detailed F110 Communication error between System-CPU and Scanner-CPU
displayed by the list" and perform troubleshooting using the F112 Communication error between System-CPU and Scanner-CPU detected by Scanner-CPU
LCD message. troubleshooting. Troubleshooting Flow. D102 MPTray paper empty
D201 Front cover open
D21E Duplex unit cover open
D21D Top cover open
Abnormal printed D401 Tray1 missing (cassette missing)
image (and the Perform more detailed
D402 Tray2 missing (cassette missing)
trouble that is not troubleshooting using the
Troubleshooting Flow. D403 Tray3 missing (cassette missing)
displayed by the
LCD messages.) D404 Tray4 missing (cassette missing)
E010 Paper transport jam
E01A Paper Transport (remained paper)
E020 Paper exti jam
E02A Paper Exit (remained paper)
E110 Duplex feed jam
E120 MPT feed jam
E130 Tray1 feed jam
E140 Tray2 feed jam
E150 Tray3 feed jam
E160 Tray4 feed jam
E01B Fuser jam
E202 Paper feed jam
E20A Paper Feed (remained paper)
E400 Face Up Cover Jam (OPJAM2 #3)
E520 Duplex transport jam
E52A Duplex Transport (remained paper)
E13A Tray1 paper remaining
E14A Tray2 paper remaining
E15A Tray3 paper remaining
E16A Tray4 paper remaining
E570 Duplex entry jam
E57A Duplex entry (remained paper)
E580 Duplex reversal jam
E58A Duplex reversal (remained paper)
C0A1 Fan Motor Error1(Fuser cooling Fan)
C0A2 Fan Motor Error2(Poert supply cooling Fan)
45376001TH Rev.1 150 /
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
C5A1 Read/write Turn off the power CE52 Dew This error can easily occur After leaving a
error of Does this error recur? Yes of the printer and condensation when a printer is brought in to printer under room
the engine back on. of the printer indoor from outdoor. temperature, turn
EEPROM is Replace the PU is detected. Leave the printer for 2 hours on the power
detected. board. or half day under room again.
temperature, and turn on the Yes Replace the Board
C940 Engine control Turn off the power power again. MFH.
logic has an of the printer and Does this error recur?
error. back on.
Does this error recur? Yes Replace the PU C0A1 Fuser exhaust Is the fan connector connected No Re-connect it
board. fan error normally? normally.
Yes Replace the fan
F031 Duplex unit for Is the Duplex unit for that No Install the correct motor.
other model is specific model installed? duplex unit. Does this error recur? No Replace the PU
detected. board.
F033 2nd tray for Is the 2nd tray for that specific No Install the correct C0A5 ID cooling fan Is the fan connector connected No Re-connect it
other model is model installed? 2nd tray. error normally? normally.
detected. Yes Replace the fan
motor.
F032 3rd tray for Is the 3rd tray for that specific No Install the correct
Does this error recur? No Replace the PU
other model is model installed? 3rd tray.
board.
detected.
C0A6 Duplex Fan error inside the Duplex unit. Check if the Duplex
C96A High voltage Is the cable connecting the PU No Re-connect them
FAN Alarm unit is installed
power supply board to the high voltage unit normally.
Caution normally or not.
interface error. connected normally? Yes Check for defective
Check if the fans
Have you checked defective contact of the high
Does the error recur when the Yes are installed
contact of contactor points? voltage system.
power is turned off once and normally or not.
No Replace the high
back on?
voltage power
Note) Replace the fan.
supply.
Does the error recur when the Yes
C0A2 Low voltage Is the fan (bottom right of the No Check for sure power is turned off once and
power supply front) of the low voltage power connection of the back on?
fan error supply block working? fan connector.
CE82~ LED head Is the LED head connected No Install the LED
Yes Replace the PU
CE85 detection normally? head unit normally.
board.
error Yes Check the LED
Is the fan connector connected No Replace the fan
(CE82=Y, HEAD fuse.
normally? motor.
CE83=M, Is the LED HEAD fuse brown? Yes After checking fuse
Yes
CE84=C, Does this error recur? No Turn on the power
CE51 Environment Turn off the power CE85=K) again.
humidity is of the printer and Yes For the method of
abnormal./ back on. checking the LED
Humidity Does this error recur? Yes Replace the Board head unit fuse,
sensor is not MFH. refer to section 7.6.
connected.
CE7A ID Up/Down Is the ID unit caught by anything Yes Re-install the ID
CE50 Environment Turn off the power position when it is removed and re- unit.
temperature of the printer and detection installed? No Turn on the power
is abnormal. back on. error again.
Does this error recur? Yes Replace the Board Does this error recur? Yes Replace the high
MFH. voltage power supply.
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
C3EA~ The ID unit Is the ID unit installed normally? No Re-install the ID unit. C41E Compensation Is the error message displayed? Turn on the power
C3ED fuse has Does this error recur? Turn on the power Thermistor Does this error recur? again.
blown out. Does the printer recover from Yes again. Error Yes After leaving a
(C3EA=Y, the error when the PU/PRZ Yes After checking printer for 30
C3EB=M, board is replaced? for the sure minutes, turn on
C3EC=C, connection of the the power again.
C3ED=K) cable between
PRZ board and PU C41A Short-circuit Turn on the power
No board, replace the C41B or open- again.
PRZ board. circuit of fuser Does this error recur? Yes Replace the fuser
Replace the PU thermistor is unit.
board. detected.
C3E2 The fuse has Is the belt unit connected No Re-install the belt C449 The fuser Turn on the power
blown out. normally? unit. C446 thermistor again.
Yes Turn on the power has detected Does this error recur? Yes Replace the fuser
again. an abnormal unit.
Does this error recur? Yes After checking temperature Does this error recur? Yes Replace the low
for the sure cable (high voltage power
connection, temperature supply unit.
replace the PU or or low
Board IBY. temperature.)
C4C0 The fuse has Is the fuser unit installed No After cleaning C41C The backup Turn on the power
blown out. normally? the connecting roller again.
connector of the thermistor is Does this error recur? Yes Replace the fuser
fuser unit, re-install detected of its unit.
the fuser unit. short-circuit.
Turn on the power (At high
again. temperature)
Does this error recur? Yes After checking
for the sure cable C41D The backup Turn on the power
connection, roller again.
Yes replace the PU or thermistor Does this error recur? Yes Replace the fuser
Board IBY. is detected unit.
of its open-
C3B3~ Toner sensor Is the toner cartridge installed? No Install the toner circuit. (At low
C383 detection cartridge. temperature)
error. Is the lock lever of the toner No Rotate the lock
(C3B3=Y, set? lever of toner to the C468 The backup Turn on the power
C3A3=M, lock position. C466 roller again.
C393=C, Turn on the power thermistor Does this error recur? Yes Replace the fuser
C383=K) This again. has detected unit.
error does Yes Replace the toner an abnormal Does this error recur? Yes Replace the low
not occur with Does this error recur? sensor assembly. temperature voltage power
the default (high supply unit.
settings. temperature
or low
C44A Thermistor Is the error message displayed? Turn on the power temperature.)
Slope Error Does this error recur? again.
Yes After leaving a
printer for 30
minutes, turn on
the power again.
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
C56A Option unit Turn on the power C4E3 Fuser motor Fuser does not rotate normally. Check if the
C56B I/F error again. lock error fuser is installed
(C56A=Duplex Does this error recur? Yes Check for sure normally or not.
C56C Unit, connection of the Yes Replace the fuser.
C56D C56B=2nd Tray, connectors. Does this error recur? Yes Replace the fuser
Does this error recur? Yes Replace the option motor.
C56C=3rd Tray unit.
C56D=4th Tray) C4FA Media Media has wrapped around the Turn off the power.
wrapped fuser. Replace the fuser.
C91D RFID Reader RFID read device error Yes Check for normal around the
not Installed connection of the fuser error
RFID R/W board.
Does this error recur? Yes Replace the RFID C5B2 Tray-2/3/4 C5B2=2nd Tray Replace the Tray
R/W. Replace the C5B3 CPU clock board GOH-11.
C5B3=3rd Tray
PU board. C5B4 frequency
error C5B4=4th Tray
C91A RFID reader Interface error with the RFID 01: Same as the
I/F error reader is detected. error no. C91D F041 Over than Over than available setting Remove the
C91B available number tray is installed. available setting
C91C 01: Communication error 02: Replace the setting number tray.
between the RFID reader RFID R/W number tray
and the engine circuit board. detection
boards. 03: Check for error
02: Error in the wireless circuit normal
of the RFID reader connection of F042 Error due Two or more toner cartridges of Install the cartridge
03: Communication error the antenna to detection the same color are detected. of the specified
between the RFID reader cable. of the toner in the specified
and the toner cartridge. 04: Check if cartridges position.
quantity of the of the same
04: Error is detected in the RFID color
toner cartridge. toner cartridge
(In more than 4) is correct or
F03A~ Detection An unsupported toner cartridge Replace it with an
not.
F03D of an has been detected. appropriate toner
C37A~ Abnormal Is the cable from belt thermistor No Re-connect the unsupported F03A:Black toner cartridge cartridge.
C37D temperature to the high voltage board cables normally. toner position
of belt connected normally? Yes Turn on the power cartridge
F03B:Yellow toner cartridge
C37A: Short- again. position
circuit Does this error recur? No Replace the belt
thermistsor. F03C:Magenta toner cartridge
C37B: Open position
circuit
C37C: High F03D:Cyan toner cartridge
temperature position
C37D: Low
temperature
C1DA LCF unit detect error 1 Replace the LCF
C020 Image drum The ID does not rotate normally. Check if the ID is C1DB LCF unit detect error 2 Unit Board
lock error installed normally
Does the error display recur or not. C46A Compensation Heater Temp high Turn on the
when the power is turned off Yes Replace the ID C46B Compensation Heater Temp Low power,after 30min.
once and back on? unit.
Yes Replace the ID C5A2 Duplex Software Error Replace the
motor. Duplex Unit
Error code Cause Error details Remedial measure Error code Cause Error details Remedial measure
C5A3 Tray3 Software Error Change the Tray3 E13A Tray1 paper remaining Take out the
Board jammed paper.
Change the sensor
C5A4 Tray2 Software Error Change the Tray2 Lever.
Board Change the PU
board.
C5A5 Software Error Change the PU
Board E140 Occur jam with the Tray2 Take out the
jammed paper.
C5A6 Tray4 Software Error Change the Tray4 Change the sensor
Board Lever.
Change the Tray2
C5B0 Duplex Clock Adjust Error Change the Duplex
board.
C9A0 Offline stapler error Change the offline
E14A Occur jam and Paper on the Take out the
stapler
Tray2 jammed paper.
E01A Occur jam and Paper on the Take out the Change the sensor
Transport Path jammed paper. Lever.
Change the sensor Change the Tray2
Lever. board.
Change the PU
E150 Occur jam with the Tray3 Take out the
board.
jammed paper.
E01B Occur jam around Fuser Unit Take out the Change the sensor
jammed paper. Lever.
Change the sensor Change the Tray3
Lever. board.
Change the PU
E15A Occur jam and Paper on the Take out the
board.
Tray3 jammed paper.
E02A Occur jam and Paper on the Take out the Change the sensor
Exit Path jammed paper. Lever.
Change the sensor Change the Tray3
Lever. board.
Change the PU
E160 Occur jam with the Tray4 Take out the
board.
jammed paper.
E061 Tray1 check paper size error Change the paper Change the sensor
size or change the Lever.
E062 Tray2 check paper size error Change the Tray4
paper in Tray.
E063 Tray3 check paper size error board.
E064 Tray4 check paper size error
E16A Occur jam and Paper on the Take out the
E065 MP Tray check paper size error Tray3 jammed paper.
E130 Occur jam with the Tray1 Take out the Change the sensor
jammed paper. Lever.
Change the Tray4
Change the sensor board.
Lever.
Change the Tray1 E202 Paper feed jam Take out the
board. jammed paper.
Change the sensor
Lever.
Change the PU
board.
Error code Cause Error details Remedial measure Note! ・Service calls C41E error, C41B error, C41D error, C37C error and C37D
error; These errors can occur when the printer temperature is below 0 .
E20A Occur jam and Paper on the Take out the Turn on the power again after the printer temperature has increased.
Feed Path jammed paper.
Change the sensor ・Service call C9A0 error can release temporary, by restart the MFP with
Lever. stapler cover open.
Change the PU
board.
F070
F071
F073
E721 Error ADF document Jam due to non-arrival at the scan Open the ADF cover, E727 Error ADF document Activation of a sensor at an unintended Open the ADF cover,
jam sensor – Although the fed document remove every jammed jam timing – The scan sensor, regist paper remove every jammed
is transferred to a certain distance, the document from the paper sensor, hopping sensor or reverse document from the paper
scan sensor does not become active. feed path, and close the paper sensor becomes active at feed path, and close the
(Simplex and Duplex) ADF cover. an unintended timing. (Simplex and ADF cover.
Duplex)
Code Category Cause Error details Measure Code Category Cause Error details Measure
E728 Error ADF document Detection of chattering of a sensor Open the ADF cover, C280 ServiceCall Scanner home The home position sensor does not Power cycle the unit.
jam – Chattering of a sensor is detected. remove every jammed position error become active in the designated period If the power cycle does not
Once a sensor becomes active, the document from the paper of time – The carriage does not reach work to recover from the
sensor becomes inactive in 5mm feed path, and close the the home position in the designated error, the unit needs repair.
feeding of the document. Then the ADF cover. period of time. The sensor malfunctions.
inactive sensor becomes active in The possible cause is
the next 5mm feeding. (Simplex and the damage of the home
Duplex) position sensor, the belt
that moves CIS, or the FB
E741 Error ADF Reverse paper sensor stuck jam/ Open the ADF cover, motor.
document jam detection of out-of-spec oversized remove every jammed
documents – The reverse paper sensor document from the paper C291 ServiceCall Scan position Scan position detect error – The black Power cycle the unit and
does not become inactive when the feed path, and close the detect error edge is not detected in scanning. retry to scan.
document is transferred to the distance ADF cover. If the error occurs again
exceeding the maximum page size. in the next scan, the unit
(Duplex) needs repair.
The calibration sheet may
E742 Error ADF Detection of out-of-spec undersized Open the ADF cover, not be installed properly.
document jam documents – The reverse paper sensor remove every jammed
becomes inactive before the document document from the paper none Error ADF cover ADF cover open Close the ADF cover.
is transferred by the distance equal to feed path, and close the open
the minimum page size. (Duplex) ADF cover.
none Warning/ Scanner Carriage warning – The carriage does Perform the recovery
E743 Error ADF document Non-arrival at the regist paper sensor at Open the ADF cover, Error carriage not return to the home position after the procedure according to the
jam reversing to the front – After reversing remove every jammed warning scan. This error may occur when a user guidance.
to the front, the regist paper sensor document from the paper presses the document hard against the
does not become active in a lapse of a feed path, and close the FB to scan.
certain period of time. (Duplex) ADF cover.
F110 ServiceCall Communication System CPU - Scanner CPU If the error occurs frequently,
E744 Error ADF document Non-arrival at the regist paper sensor Open the ADF cover, error between communication error check for the proper
jam at reversing to the back – When the remove every jammed system CPU connection between the CU
document is transferred following document from the paper and Scanner PCB and the SU PCB.
reversal to the back, the regist paper feed path, and close the CPU
sensor does not become active. ADF cover.
(Duplex) F111 ServiceCall Scanner Scanner response anomaly The SU PCB, the scanner
response or the scanner firmware
E870 Error ADF document ADF open jam – A document jam is Remove every jammed anomaly may have some problems.
jam caused by opening of the ADF while document from the paper
the RADF is operating. feed path, and close the F112 ServiceCall Controller CU-PU communication error detected If the error occurs frequently,
ADF cover. response by the scanner check for the proper
anomaly connection between the CU
C260 ServiceCall Scanner lamp Lamp error – Exposure adjustment has Power cycle the unit. PCB and the SU PCB.
error failed. If the power cycle does not
work to recover from the F113 ServiceCall Scanner CPU Anomalous program on the scanner The SU PCB, the scanner
error, the unit needs repair. exception side or the scanner firmware
The CIS may be damaged. may have some problems.
C270 ServiceCall Scanner home The home position sensor does not Power cycle the unit. F114 ServiceCall Scanner CPU CPU exception on the scanner side The SU PCB, the scanner
position error become inactive in the designated exception or the scanner firmware
If the power cycle does not may have some problems.
period of time – The carriage does not work to recover from the
move from the home position in the error, the unit needs repair.
designated period of time.
The possible cause is
the damage of the home
position sensor, the belt
that moves CIS, or the FB
motor.
7.5.4 Preparation for troubleshooting (8-5) Paper is not supplied from the Duplex unit to the regist roller...................183
(9) Paper size error (error code E061, E062, E063, E064, E065) ............................183
(1) LCD display error ................................................................................................162
(9-1) Jam occurs when paper end is located near the IN1 sensor. ...................183
(1-1) LCD does not display anything. ................................................................162
(1-2) Error messages related to Operator Panel are displayed. ........................162 (10) ID unit Up/Down error (Service call CE7A) .........................................................184
(10-1) Error occurs during the Up movement of the ID unit ................................184
(2) Abnormal operations of printer after the power is turned on ...............................163
(10-2) Error occurs during the Down movement of the ID unit ............................184
(2-1) Any operation does not start at all. ...........................................................163
(2-2) Abnormal sound is heard. .........................................................................163 (11) Fuser unit error (error C41A,C41B,C449,C446,C41C,C41D,C468,C466) ..........185
(2-3) Bad odors are generated. .........................................................................164 (11-1) Error occurs immediately after the power is turned on. ............................185
(2-4) Rise-up time is slow. .................................................................................164 (11-2) Error occurs approx. 1 minute after the power is turned on. .....................185
(3) Paper feed jam (error code E130: 1st tray) .........................................................172 (12) Motor fan error (error code C0A2, C0A1, C0A5, C0A6) .....................................186
(3-1) Jam occurs immediately after the power is turned on. (1st tray)...............172 (12-1) The low voltage power supply fan does not rotate immediately
(3-2) Jam occurs immediately after the paper feed is started. (1st tray) ...........172 after the power is turned on. .....................................................................186
(12-2) Duplex fan does not rotate during the Duplex printing. .............................186
(4) Feed jam (error code E202) ................................................................................174
(12-3) All fans of the printer do not rotate. ...........................................................186
(4-1) Jam occurs immediately after the power is turned on...............................174
(4-2) Jam occurs immediately after the paper feed is started. ..........................174 (13) Print speed is slow. (Performance is low.) ...........................................................187
(13-1) Print speed decreases. .............................................................................187
(5) Paper feed jam (error code E120: Multipurpose tray) .........................................175
(5-1) Jam occurs immediately after the power is turned on. (14) Option unit cannot be recognized........................................................................187
(Multipurpose tray) ....................................................................................175 (14-1) Duplex unit cannot be recognized.............................................................187
(5-2) Jam occurs immediately after paper feed is started. (14-2) Option try unit cannot be recognized. .......................................................187
(Multipurpose tray) ....................................................................................176 (15) LED head cannot be recognized. (error code CE82, CE83, CE84, CE85) .........188
(6) Paper running jam (error code E010) ..................................................................177 (15-1) Service call CE82 to CE85 (LED HEAD Missing) .....................................188
(6-1) Jam occurs immediately after the power is turned on...............................177 (16) Toner cartridge cannot be recognized. (error code C3B3,C3A3,C393,C383) ....189
(6-2) Jam occurs immediately after a paper is taken into printer. ......................177 (16-1) Error caused by the consumable items.....................................................189
(6-3) Jam occurs in the middle of paper running path. ......................................178 (16-2) Error caused by the toner sensor .............................................................189
(6-4) Jam occurs immediately after paper has reached the fuser. ....................179 (16-3) Error caused by the defective mechanism ................................................190
(7) Paper unloading jam (error code E020) ..............................................................179 (17) Fuse cut error (error codes C3EA,C3EB,C3EC,C3ED,,C3E2,C4C0) ................190
(7-1) Paper unloading jam occurs immediately after the power is turned on. ................. 179 (17-1) Fuse cut error ...........................................................................................190
(7-2) Paper unloading jam occurs after a paper is taken into printer. ................180 (18) Humidity sensor error (error code CE51) ............................................................191
(7-3) Paper unloading jam occurs in the middle of paper running path. ...........181 (18-1) Humidity sensor error ...............................................................................191
(8) Two-sided printing jam (error code: E580, E520, E110, E510, E570) .................181 (19) Wiring diagram ....................................................................................................192
(8-1) Two-sided printing jam occurs immediately after the power is turned on..181
(8-2) Two-sided printing jam occurs during taking in the paper Note! When replacing the PU board, read the EEPROM chip contents of the
into Duplex unit. ........................................................................................182 old board first, and copy them to the new board upon completion of the
(8-3) Two-sided printing jam occurs in the process of reversing paper..............182 replacement. (Refer to section 5.4.1 Precautions when replacing the engine
(8-4) Two-sided printing jam occurs during transporting paper control board.)
inside the Duplex unit................................................................................183
(1-1) LCD does not display anything. Primary AC power Check the supplied voltage of the AC power Supply the AC
source that is source. power.
connected to the
Action to be taken printer.
Check item Check work
at NG
5V power that is Check for the 5V power supply at Replace the low
(1-1-1) Check supplied to the CU/ PU ⑦ :Pin-11,13 voltage power
PU board. CU ⑦ :Pin-1,2,3 supply.
CU board Replace CU
of the POWER connector of the CU/PU board.
board.
(1-1-4) Check that power supply circuit has no short-circuit.
(1-1-2) Check the system connection
5V power and 24V Check that power supply circuit has no short- Replace the part
Connection between Check if the cable from the low voltage power Re-connect the power that are circuit at the POWER connector ⑦ of the causing short-
the low voltage supply to the POWER connector of the CU cable normally. supplied to the CU/ CU board. The follow voltage must appear circuit.
power supply unit board is normally connected or not. PU board. respectively.
and the CU board. Check if the connector is connected only in the PU ⑦
half-way or not, and check if the connector is Pin 1,2,3,4:24V
inserted in slanted angle or not. Pin 5,6,7,8:0VP
Pin 9,10:0VL
Cable assembly Check if the cable is half-open circuit. Replace the
connecting the low Check if sheath of the cable has not peeled off cable with the Pin 11,13:5V
voltage power supply or not. normal cable. CU ⑦
unit and the CU/PU Check if the cable assembly is defective such as Pin 1,2,3:5V
board. internal wires are disconnected or not. Note! Pin 4,5,6:0VL
Pin 10,11:0VP
Connection between Check if the cable is connected to the OPE Re-connect the Pin 12,13:24V
the CU board and connector of the CU board normally or not. cable normally.
If any voltage does not appear and short-circuit
Operator Panel Check if the connector is connected in the half- is detected, locate the source of the short-circuit
way only or not, and check if the connector is as follows:
inserted in a slanted angle or not. Disconnect the cables that are connected to the
CU board one cable after another until location
Connecting the Check if the cable has open circuit or not with Replace the of the short-circuit is found out.
CU board and the VOM. Check if sheath of the cable has not OPE unit
Operator Panel peeled off or not by visual inspection.
board
(1-2) Error messages related to Operator Panel are displayed.
Action to be taken
Check item Check work
at NG
Error message Check the error contents by referring to the Error Follow the
Message List. instruction.
7.5.4. (2) Abnormal operations of printer after the power is turned on (2-2) Abnormal sound is heard.
(2-1) Any operation does not start at all.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (2-2-1) Check loss of synchronization of motor (Driver error)
(2-1-1) Check the peripherals of the power supplies
Operating conditions Check if operations of the respective motors are Replace the PU
of the respective normal or not by using the self-diagnostic mode. board.
Primary AC power Check the supplied voltage of the AC power Supply the AC motors Check if any load exists or not.
source that is source. power. "Buzzer" sound when an error occurs.
connected to the
printer.
Condition of the Check for normal wiring conditions of the Replace the
motor cable respective motors. motor cable.
5V power and 24V Check the power supply voltages at the POWER Replace the low Perform the visual check and measure resistance Re-connect the
power that are connector of the CU/PU board. The follow voltage power at open circuit with VOM as follows. cable for normal
supplied to the CU/ voltage must appear respectively. supply. Remove the motor cable at the board end. conditions.
PU board. PU ⑦ Measure resistance between the respective pins
Pin 1,2,3,4:24V of the removed cable and FG with VOM.
Pin 5,6,7,8:0VP
(2-2-2) Check loss of synchronization of motor (Abnormal load of the consumable item)
Pin 9,10:0VL
Pin 11,13:5V Operating conditions Check if operations of the respective motors are Replace the
CU ⑦ of the respective normal or not by using the self-diagnostic mode. corresponding
motors Check if any load exists or not. consumable
Pin 1,2,3:5V "Buzzer" sound when an error occurs. item.
Pin 4,5,6:0VL If any attempt
Pin 10,11:0VP of using new
part as a trial
Pin 12,13:24V
is going to be
made, be sure to
(2-1-2) Check the system connection use the System
Maintenance
Connection condition Check contents of (1-1). Follow the Menu FUSE
of Operator Panel Any operation of a printer will not start until the contents of (1-1). KEEP MODE.
Operator Panel is detected and is started of its
operation.
Operating conditions Check if operations of the respective motors are Replace the (2-3-1) Locating the exact position of generating bad odor
of the respective normal or not by using the self-diagnostic mode. corresponding
motors Check if any load exists or not. consumable Fuser unit Remove the fuser unit and check the odor. Implement
"Buzz buzz" sound is generated when an error item. section (2-3-2).
occurs. If any attempt
of using new Low voltage power Remove the low voltage power supply unit and Replace the low
part as a trial supply unit check the odor. voltage power
is going to be supply unit
made, be sure to
use the System (2-3-2) Check conditions of the fuser unit
Maintenance
Menu FUSE Life count of fuser Check the life count of the fuser unit by using the The fuser close
KEEP MODE. unit self-diagnostic mode. to the new fuser
unit smells some
Installation condition Check by visual inspection if the respective Replace an odors.
of each consumable consumable items are installed in their normal appropriate
item positions in which gears of the consumable items mechanical part Check that no Check that no foreign materials such as paper Remove the
engage accurately or not. as required, or foreign material are stuck inside of the fuser unit. foreign material.
adjust or repair exists in fuser unit.
Wiring conditions Check if the cable contacts with the fan blade Correct the (2-4) Rise-up time is slow.
of the cables in because wiring conditions of the cables near fan wiring conditions
the vicinity of the is poor or not. of the cable. Action to be taken
respective cooling "Clap, clap" sound is generated when an error Check item Check work
at NG
fans occurs.
(2-4-1) Check the fuser unit
(2-2-5) Check installation condition of mechanical parts
Halogen lamp Check that 120V or 230V is shown on the label Replace the
Check the Remove the CU/PU board, and inspect the If they are not on the rear of the fuser unit. fuser unit.
installation installation conditions of the partition plate by hooked on the (120V:ODA,230V:ODA/OEL)
conditions of the visual inspection. normal specified
partition plate under positions, correct
the CU/PU boards. them.
When paper jams occur or paper remains in the printer, "Paper Jam", or "Paper Remain"
is displayed on the operation panel.
J7 J9
A method to remove the paper is displayed, remove the paper in the printer according to (E120:MISS FEED AT
(E020:EXIT)
[Handling]. J13 FRONTFEEDER)
In addition, A method to remove paper is also described in the reference page at the right (E01B:Around Fuser Unit) J5(E202:FEED)
J8 J6 J12(E061:PAPER
table. (E570:DUPLEX EXITsensor (E010:TRANSPORT) SIZE ERROR)
ENTRY) WR sensor
DUP-IN
sensor
J10
(E130:TRAY1)
Open Cover
Paper Jam
Top Cover
Page 168
Open Cover
Paper Remain
Top Cover
Multi-paper tray
(2) Push up the center handle (blue), to open the front cover.
Front cover
Front cover
(3) Uninstall the four image drum cartridges and put them on a flat table.
Open Cover Open Cover
Starter toner cartridge
Paper Remain Paper Jam
Top Cover Top Cover
Image drum
cartridge
(4) Cover the uninstalled image drum cartridges with black paper.
Black paper
OPEN buttom
Plate
(b) If you do not see the top edge of paper Set the fuser unit in the printer body and fold backward the lock lever (2
Pull up the jammed paper slowly while pushing the jam release lever of the fuser levers). Lock lever of the fuser unit (Blue)
unit.
Handle
Pull the jammed paper to the front side while pressing the jam release lever.
(1) Hold and press down the jam release lever of the Duplex unit to open the Duplex
unit cover.
Document Jam If the edge of the document can been seen under the paper guide, lift the paper
guide and then pull out the document.
In the Duplex Paper Path
(1) While opening the ADF cover, pull out the document from the duplex paper path.
paper guide
If the edge of the document cannot be seen in the ADF, lift the document tray
and then pull out the document.
Pull down the document tray.
(3) Hold jammed document by the top edge, and gently pull it out.
7.5.4. (3) Paper feed jam (error code E130: 1st tray) (3-2) Jam occurs immediately after the paper feed is started. (1st tray)
(3-1) Jam occurs immediately after the power is turned on. (1st tray)
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (3-2-1) Check condition of the paper running path
(3-1-1) Check condition of the paper running path Paper running path Check if paper is jammed or not in the paper Remove the
of the front unit running path. jammed paper.
Paper running path Open the front cover check if paper is not Remove the
of the front unit jammed in the paper running path. jammed paper. (3-2-2) Check condition of the mechanical parts
(3-1-2) Check condition of the mechanical parts Check the sensor Check if shape and movement of the sensor Replace the
levers of the paper levers have any abnormality or not. sensor with the
Check the sensor Check if shape and movement of the sensor Replace the entrance sensor good sensor
levers of the paper levers have any abnormality or not. sensor lever with 1 and the paper lever.
entrance sensor the good sensor entrance sensor 2.
1 and the paper lever.
entrance sensor 2. Check the separator Check if any foreign materials such as paper Remove the
assemblies of the dust on the surface of the feed roller or of the foreign material.
(3-1-3) Check condition of electrical parts feed roller, the pickup roller or not.
pickup roller and the
Check the detection Confirm that the sensor signals are normally Replace either tray. Check if the feed roller or the pickup roller has Replace the
condition of the detected by using the Maintenance Menu the PU board worn out or not. separator
sensor signal. SWITCH SCAN function. or the front assemblies of the
sensor board feed roller, pickup
(RSF PCB) roller and tray.
or connection
cable. (3-2-3) Motor operation check
Check output signal Check for the following signals at the FSNS Replace the Paper feed motor Confirm that the paper feed motor works Replace the PU
level of the paper connector of the PU board. front sensor normally by using the Motor & Clutch Test of the board or the
entrance sensor 1 board (RSF self-diagnostic mode. paper feed motor.
Pin-4: Paper entrance sensor 1
and that of the paper Pin-3: Paper entrance sensor 2 PCB)
entrance sensor 2. Paper feed motor Remove the HP_PSZCL connector of the PU Replace the PU
Confirm that the above signal levels change driver board and check the followings at the connector board.
when the sensor lever is operated. side.
Several MΩ between pin-1 – FG.
Check the power Check the 5V power at the FSNS connector Replace the Several MΩ between pin-2 – FG.
voltages supplied of the front sensor board (RSF PCB). connection Several MΩ between pin-3 – FG.
to the front sensor Pin-1: 5V power supply cable. Several MΩ between pin-4 – FG.
board (RSF PCB) Pin-5: 0VL
(3-2-4) Check the system connection (3-2-6) Check the system connection
Paper feed motor Check the connection condition of the cable. Replace the Paper feed clutch Check the connection condition of the cable. Replace the
drive cable Check if the connector is connected in the half- cable with the cable Check if the connector is connected in the half- cable with the
way only or not, and check if the connector good cable way only or not, and check if the connector good cable
is inserted in a slanted angle or not. Check that normalizes is inserted in a slanted angle or not. Check that normalizes
also that cables are assembled without any the connection also that cables are assembled without any the connection
abnormality. condition. abnormality. condition.
Paper feed motor Check that any cable is not pinched during Replace the Paper feed clutch Check that any cable is not pinched during Replace the
drive cable assembling of the printer. cable with the cable assembling of the printer. solenoid and re-
Remove the HP_PSZCL connector of the PU good cable Remove the CL1 connector of the PU board assemble the
board and check the followings at the cable side. that normalizes and check the followings at the cable side. printer correctly.
Short circuit between pin-1 – FG the connection
Short circuit between pin-1 – FG
Short circuit between pin-2 – FG condition.
Remove the CL1 connector of the PU board
Short circuit between pin-3 – FG
and check that approx. 240Ω can be measured
Short circuit between pin-4 – FG
between pin-1 and pin-2.
Paper feed motor Remove the HP_PSZCL connector of the Replace the
PU board and check that approx. 3.4Ω can be paper feed motor.
measured between pin-1 -pin-2 at the cable end,
and that approx. 5Ω can be measured between
pin-3 -pin-4 respectively.
Paper feed clutch Confirm that the paper feed clutch or regist Replace the PU
clutch works normally by using the Motor & board, or replace
Clutch Test of the self-diagnostic mode. the paper feed
Remove the metal plate from the right side of a clutch or regist
printer so that the clutch becomes visible. Then, clutch.
check operation of the clutch.
7.5.4. (4) Feed jam (error code E202) (4-2) Jam occurs immediately after the paper feed is started.
(4-1) Jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (4-2-1) Check condition of the paper running path
(4-1-1) Check condition of the paper running path Paper running path Check if paper is jammed or not in the paper Remove the
of the front unit running path. jammed paper.
Paper running path Open the front cover check if paper is not Remove the
of the front unit jammed in the paper running path. jammed paper. (4-2-2) Check condition of the mechanical parts
(4-1-2) Check condition of the mechanical parts Check the sensor Check if shape and movement of the sensor Replace the
levers of the paper levers have any abnormality or not. sensor with the
Check the sensor Check if shape and movement of the sensor Replace the entrance sensor 1, good sensor
levers of the paper levers have any abnormality or not. sensor with the that of the paper lever.
entrance sensor 1, good sensor entrance sensor 2
that of the paper lever. and that of the WR
entrance sensor 2 sensor.
and that of the WR
sensor. (4-2-3) Motor operation check
(4-1-3) Check condition of electrical parts Paper feed motor Confirm that the paper feed motor works Replace the PU
normally by using the Motor & Clutch Test of the board, or replace
Check the detection Confirm that the sensor signals are normally Replace either self-diagnostic mode. the paper feed
condition of the detected by using the Maintenance Menu the PU board motor.
sensor signal. SWITCH SCAN function. or the front
sensor board Paper feed motor Remove the HP_PSZCL connector of the PU Replace the PU
(RSF PCB) driver board and check the followings at the connector board.
or connection side.
cable. Several MΩ between pin-1 – FG
Several MΩ between pin-2 – FG
Check the output Check for the following signals at the FSNS Replace the Several MΩ between pin-3 – FG
signal levels of the connector of the PU board. front sensor Several MΩ between pin-4 – FG
paper entrance Pin-4: Paper entrance sensor 1 board (RSF
sensor 1, that of Pin-3: Paper entrance sensor 2 PCB)
the paper entrance Pin-2: WR sensor
sensor 2 and that of
the WR sensor. Confirm that the above signal levels change
when the sensor lever is operated.
Check the power Check the 5V power at the FSNS connector Replace the
voltages supplied of the front sensor board (RSF PCB). connection
to the front sensor Pin-1: 5V power supply cable.
board (RSF PCB) Pin-5: 0VL
Action to be taken 7.5.4. (5) Paper feed jam (error code E120: Multipurpose tray)
Check item Check work
at NG (5-1) Jam occurs immediately after the power is turned on. (Multipurpose tray)
(4-2-4) Check the system connection
Action to be taken
Check item Check work
at NG
Paper feed motor Check the connection condition of the cable. Replace the
drive cable Check if the connector is connected in the half- cable with the (5-1-1) Check condition of the paper running path
way only or not, and check if the connector good cable
is inserted in a slanted angle or not. Check that normalizes
also that cables are assembled without any the connection Paper running path Check if paper is jammed or not in the paper Remove the
abnormality. condition. of the multipurpose running path. jammed paper.
tray
Paper feed motor Check that any cable is not pinched during Replace the
drive cable assembling of the printer. cable with the (5-1-2) Check condition of the mechanical parts
Remove the HP_PSZCL connector of the PU good cable
board and check the followings at the cable side. that normalizes Check the sensor Check if shape and movement of the sensor Replace the
the connection levers of the paper levers have any abnormality or not. sensor with the
Short circuit between pin-1 – FG
condition. entrance sensor 2 good sensor
Short circuit between pin-2 – FG
and the WR sensor. lever.
Short circuit between pin-3 – FG
Short circuit between pin-4 – FG
(5-1-3) Check condition of electrical parts
Paper feed motor Remove the HP_PSZCL connector of the Replace the
PU board and check that approx. 3.4Ω can be paper feed motor. Check the detection Confirm that the sensor signals are normally Replace either
measured between pin-1 -pin-2 at the cable end, condition of the detected by using the SWITCH SCAN function of the PU board
and that approx. 5Ω can be measured between sensor signal. the self-diagnostic mode. or the front
pin-3 -pin-4 respectively. sensor board
(RSF PCB)
or connection
cable.
Check the sensor Check for the following signals at the FSNS Replace the
output signal level of connector of the PU board. front sensor
the paper entrance Pin-2: WR sensor board (RSF
sensor 2 and the Pin-3: Paper entrance sensor 2 PCB)
WR sensor.
Confirm that the above signal levels change
when the sensor lever is operated.
Check the power Check the 5V power at the CN connector of Replace the
voltages supplied the front sensor board (RSF PCB). connection
to the front sensor Pin-1: 5V power supply cable.
board (RSF PCB) Pin-5: 0VL
(5-2) Jam occurs immediately after paper feed is started. (Multipurpose tray) Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (5-2-3) Motor operation check
(5-2-1) Check condition of the paper running path Paper feed motor Confirm that the paper feed motor works Replace the PU
normally by using the Motor & Clutch Test of the board, or replace
Paper running path Check if paper is jammed or not in the paper Remove the self-diagnostic mode. the paper feed
of the multipurpose running path. jammed paper. motor.
tray
Paper feed motor Remove the HP_PSZCL connector of the Replace the PU
Sheet Receive of the Confirm that the Sheet Receive has moved up Correct driver CU/PU board and check the followings at the board.
multipurpose tray normally. installation of connector side.
Confirm that the support spindle and spring of the above parts
Several MΩ between pin-1 – FG
the Sheet Receive have been installed in the so that the
Several MΩ between pin-2 – FG
specified positions normally. Sheet Receive
Several MΩ between pin-3 – FG
moves up to
Several MΩ between pin-4 – FG
the specified
position
normally. (5-2-4) Check the system connection
(5-2-2) Check condition of the mechanical parts Paper feed motor Check the connection condition of the cable. Replace the
drive cable Check if the connector is connected in the half- cable with the
way only or not, and check if the connector is good cable
Check the sensor Check if shape and movement of the sensor Replace the
inserted in a slanted angle or not. that normalizes
levers of the paper levers have any abnormality or not. sensor with the
Check also that cables are assembled without the connection
entrance sensor 2 good sensor
any abnormality. condition.
and the WR sensor. lever.
Paper feed motor Check that any cable is not pinched during Replace the
Planetary gear for Rotate the paper feed motor (FRONT MOTOR) Replace the
drive cable assembling of the printer. cable with the
paper feed control using the Motor & Clutch Test of the self- planetary gear
Remove the HP_PSZCL connector of the PU good cable
diagnostic mode, and confirm that both of the box
board and check the followings at the cable side. that normalizes
two planetary gears rotate at the bottom position.
Short circuit between pin-1 – FG the connection
(The planetary gear box can be located because
Short circuit between pin-2 – FG condition.
it is the white molded block that is located on the
right side when the front cover is opened.) Short circuit between pin-3 – FG
Short circuit between pin-4 – FG
Front cover Confirm that the locks in the right and left of the Replace the font
front cover are locked normally. cover assembly Paper feed motor Remove the HP_PSZCL connector of the Replace the
PU board and check that approx. 3.4Ω can be paper feed
Check the feed roller Check if any foreign materials such as paper Remove the measured between pin-1 -pin-2, and that approx. motor.
and the pickup roller. dust on the surface of the feed roller or of the foreign material. 5Ω can be measured between pin-3 -pin-4
pickup roller or not. respectively.
Check if the feed roller has worn out or not. Replace the feed
roller.
7.5.4. (6) Paper running jam (error code E010) (6-2) Jam occurs immediately after a paper is taken into printer.
(6-1) Jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (6-2-1) Check condition of the paper running path
(6-1-1) Check condition of the running path. Paper running path Remove the ID unit and check if paper is jammed Remove the
on the belt. or not in the paper running path. jammed paper.
Paper running path Check if paper is jammed or not in the paper Remove the
of the front unit running path. jammed paper. (6-2-2) Check condition of the mechanical parts
(6-1-2) Check condition of the mechanical parts Check the sensor Check if shape and movement of the sensor Replace the
lever of the WR levers have any abnormality or not. sensor lever with
sensor. the good sensor
Check the sensor Check if shape and movement of the sensor Replace the
lever.
lever of the WR levers have any abnormality or not. sensor lever with
sensor. the good sensor (6-2-3) Motor operation check
lever.
Paper feed motor Confirm that the paper feed motor, belt motor Replace the PU
(6-1-3) Check condition of electrical parts driver, belt motor and ID motor work normally by using the Motor board, or replace
driver and ID motor & Clutch Test of the self-diagnostic mode. the defective
Check the detection Confirm that the sensor signals are normally Replace either Check if any load exists or not. motor among
condition of the detected by using the SWITCH SCAN function of the PU board paper feed
sensor signal. the self-diagnostic mode. or the front motor, belt motor
sensor board and ID motor, or
(RSF PCB) replace the ID
or connection unit or belt unit.
cable. If any attempt
of using new ID
unit or new belt
Check the sensor Check for the following signals at the FSNS Replace the unit as a trial
lever of the WR connector of the PU board. front sensor is going to be
sensor. Pin-2: WR sensor board (RSF made, be sure to
PCB) use the System
Confirm that the above signal levels change Maintenance
when the sensor lever is operated. Menu FUSE
KEEP MODE.
Check the power Check the 5V power at the CN connector of Replace the
voltages supplied the front sensor board (RSF PCB). connection Paper feed motor, Remove the BELT ID UP connector of the Replace either
to the front sensor Pin-1: 5V power supply cable. belt motor CU/PU board and check the followings at the paper feed
board (RSF PCB) connector side. motor, belt motor
Pin-5: 0VL
Several MΩ between pin-5 – FG or PU board.
Several MΩ between pin-6 – FG
Several MΩ between pin-7 – FG
Several MΩ between pin-8 – FG
Remove the HP_PSZCL connector of the
CU/PU board and check the followings at the
connector side.
Several MΩ between pin-1 – FG
Several MΩ between pin-2 – FG
Several MΩ between pin-3 – FG
Several MΩ between pin-4 – FG
Action to be taken (6-3) Jam occurs in the middle of paper running path.
Check item Check work
at NG
Action to be taken
Check item Check work
(6-2-4) Check the system connection at NG
Paper feed motor Check the connection condition of the cables. Normalize the (6-3-1) Motor operation check
drive cable, ID motor PU board HP_PSZCL connector , DC ID connection
drive cable, belt connector , DCHEAT connector , BELT ID condition. Paper feed motor Confirm that the paper feed motor, belt motor Replace the PU
motor drive cable, UP connector , RELAY connector . Replace the driver, belt motor and ID motor work normally by using the Motor board, or replace
ID Up motor drive Check if the connector is connected in the half- cable with the driver and ID motor & Clutch Test of the self-diagnostic mode. the defective
cable, fuser motor way only or not, and check if the connector is normal cable. Check if any load exists or not. motor among
drive cable inserted in a slanted angle or not. paper feed
Check also that cables are assembled without motor, belt motor
any abnormality. and ID motor, or
replace the ID
Paper feed motor Check that any cable is not pinched during Replace the unit or belt unit.
drive cable, ID motor assembling of the printer. cable with the If any attempt
drive cable, belt Remove the BELT ID UP connector of the good cable of using new ID
motor drive cable, ID CU/PU board and check the followings at the that normalizes unit or new belt
Up motor drive cable connector side. the connection unit as a trial
condition. is going to be
Short circuit between pin-1 – FG made, be sure to
Short circuit between pin-2 – FG use the System
Short circuit between pin-3 – FG Maintenance
Short circuit between pin-4 – FG Menu FUSE
Short circuit between pin-5 – FG KEEP MODE.
Short circuit between pin-6 – FG
Short circuit between pin-7 – FG
Paper feed motor, Remove the BELT ID UP connector of the Replace either
Short circuit between pin-8 – FG
belt motor CU/PU board and check the followings at the paper feed
Remove the HP_PSZCL connector of the CU/ connector side. motor, belt motor
PU board and check the followings at the cable or PU board.
Several MΩ between pin-5 – FG
side.
Several MΩ between pin-6 – FG
Short circuit between pin-1 – FG Several MΩ between pin-7 – FG
Short circuit between pin-2 – FG Several MΩ between pin-8 – FG
Short circuit between pin-3 – FG
Remove the HP_PSZCL connector of the
Short circuit between pin-4 – FG
CU/PU board and check the followings at the
connector side.
Paper feed motor, Remove the respective connectors from the Replace paper
belt motor, ID Up board, and confirm that the following resistance feed motor, belt Several MΩ between pin-1 – FG
motor exists between the corresponding pins, at the motor, ID Up Several MΩ between pin-2 – FG
cable side. motor. Several MΩ between pin-3 – FG
Several MΩ between pin-4 – FG
PU board HP_PSZCL connector
Between pin-1 - pin-2 Approx. 3.4Ω or approx. 5Ω.
Between pin-3 - pin-4 Approx. 3.4Ω or approx. 5Ω.
PU board BELT ID UP connector
Between pin-1 - pin-2 Approx. 6.1Ω or approx. 8.5Ω.
Between pin-3 - pin-4 Approx. 6.1Ω or approx. 8.5Ω.
Between pin-5 - pin-6 Approx. 3.4Ω or approx. 5Ω.
Between pin-7 - pin-8 Approx. 3.4Ω or approx. 5Ω.
(6-4) Jam occurs immediately after paper has reached the fuser. 7.5.4. (7) Paper unloading jam (error code E020)
(7-1) Paper unloading jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(6-4-1) Motor operation check at NG
Fuser unit Check that the fuser unit is installed normally. Install the fuser
(Is it pushed in down to the bottom-most point?) unit correctly in
a printer.
(7-1-4) Check the system connection (7-2-2) Check condition of the mechanical parts
Signal cable for relay Check that FFC is normally inserted at the Normalize the Sensor lever of the Check if shape and movement of the sensor Replace the
board, EXIT sensor RELAY connector of the PU board and at the connection paper exit sensor levers have any abnormality or not. sensor lever with
cable the good sensor
PU/CU IF connector . condition. lever.
Check that the relay board and the EXIT sensor
are normally connected.
(7-2-3) Motor operation check
Signal cable for relay Confirm that the cables are not pinched, sheathes Replace the
Fuser motor Confirm that the fuser motor works normally Replace the PU
board, EXIT sensor are not peeled off, and they are assembled connecting cable
by using the Motor & Clutch Test of the self- board or fuser
cable normally. and normalize
diagnostic mode. motor or fuser
the assembled
Check if any load exists or not. unit.
condition.
If any attempt of
using new fuser
unit as a trial
(7-2) Paper unloading jam occurs after a paper is taken into printer. is going to be
made, be sure to
Action to be taken use the System
Check item Check work Maintenance
at NG
Menu FUSE
(7-2-1) Check condition of the paper running path KEEP MODE.
Face Up Stacker Confirm that it is either fully opened or fully Eliminate any (7-2-4) Check the system connection
Cover closed in-between
condition of the Fuser motor drive Check the connection condition of the cables. Replace the
cover between cable PU board DCHEAT connector , Check if the cable with the
the fully open connector is connected in the half-way only or good cable
position and fully not, and check if the connector is inserted in a that normalizes
closed position. slanted angle or not. Check also that cables are the connection
assembled without any abnormality. condition.
Duplex pull-in gate Confirm that the Duplex pull-in gate works Replace the
normally by using the Motor & Clutch Test of the Duplex pull- Fuser motor Replace the
self-diagnostic mode. in gate or the fuser motor.
Is it set to the paper unloading side normally? Duplex solenoid
Rear panel Check that the installation condition of the rear Remove the rear
panel hampers smooth movement of a paper in panel and re-
the paper running path, or not. install it.
Paper running path Check that any mechanical load does not exist Correct the
of unloading unit that hampers the smooth movement of paper in portion that
the paper running path of the paper unloading becomes
unit, by the visual inspection. mechanical load.
Check if the paper unloading motor becomes
difficult to rotate or not.
(7-3) Paper unloading jam occurs in the middle of paper running path. 7.5.4. (8) Two-sided printing jam (error code: E580, E520, E110, E570)
(8-1) Two-sided printing jam occurs immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(7-3-1) Motor operation check at NG
Check the sensor Check if shape and movement of the sensor Replace the
levers of the levers have any abnormality or not. Duplexunit.
respective sensors
of the Duplex unit.
Check the detection Confirm that the sensor signals are normally Replace the
condition of the detected by using the SWITCH SCAN function of Duplexunit.
sensor signal. the self-diagnostic mode.
For all sensors except the Dup-IN sensor, check
the detection condition of the respective sensor
in the two status: One is the status in which
paper remains inside the Duplex unit. The other
is the status in which paper is removed from the
Duplex unit.
(8-2) Two-sided printing jam occurs during taking in the paper into Duplex unit. Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (8-2-4) Motor operation check
(8-2-1) Solenoid operation check Duplex motor Confirm that the Duplex solenoid works normally Replace the
by using the Motor & Clutch Test of the self- Duplexunit.
Duplex solenoid Confirm that the Duplex solenoid works normally Replace the diagnostic mode.
by using the Motor & Clutch Test of the self- Duplexunit. Open the rear cover and check rotation of the
diagnostic mode. roller.
Separator DUP Check visually movement of the gate by using Replace the Duplex pull-in/ Check if the pull-in/reversing roller of the Duplex Replace the
(Paper unloading/ the Motor & Clutch Test of the self-diagnostic Duplexunit. reversing roller and unit contacts or not with the pinch roller of the Duplexunit.
DUP paper taking- mode. (EXIT SOLENOID) its pinch roller cover side when the Duplex rear cover is closed.
in switching gate Check if movement is unsmooth or not, if amount (Does the pinch roller rotate when the roller is
located immediately of open/close is abnormal or not. rotating?)
after the fuser unit)
ON/OFF timing of While the cover is in the opened state, perform Replace the WR
the Duplex solenoid the test print and confirm if the timing to open sensor lever or (8-3) Two-sided printing jam occurs in the process of reversing paper.
the separator DUP is correct or not. solenoid.
Action to be taken
Check item Check work
(8-2-2) Sensor lever operation check at NG
Dup-IN sensor lever Open the rear cover. Touch the Dup-IN sensor Replace the (8-3-1) Sensor lever operation check
lever to check if its movement is unsmooth or Duplexunit.
not. Dup-IN sensor lever Open the rear cover. Touch the Dup-IN sensor Replace the
lever to check if its movement is unsmooth or Duplexunit.
DUP-IN sensor Confirm that the sensor signals are normally Replace the not.
detected by using the SWITCH SCAN function of Duplexunit.
the self-diagnostic mode. DUP-IN sensor Confirm that the sensor signals are normally Replace the
detected by using the SWITCH SCAN function of Duplexunit.
(8-2-3) Check condition of the paper running path the self-diagnostic mode.
Paper inverting Check that any foreign materials such as paper Remove the (8-3-2) Motor operation check
transport path chip or blue do not exist that hampers the foreign material.
smooth movement of paper in the paper inverting Duplex motor Check if the paper reversing operation is started Replace the
transport path. or not by visual inspection when viewing through Duplexunit.
slit of the rear cover.
If the paper reversing operation is not started,
check if movement of the planetary gear inside
the Duplex unit is unsmooth or not.
(8-4) Two-sided printing jam occurs during transporting paper inside the Duplex unit. 7.5.4. (9) Paper size error (error code E061, E062, E063, E064, E065)
(9-1) Jam occurs when paper end is located near the IN1 sensor.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(8-4-1) Sensor lever operation check at NG
(8-5) Paper is not supplied from the Duplex unit to the regist roller. Paper entrance Check if shape and movement of the sensor Replace the
sensor 1 levers have any abnormality or not. sensor lever with
Action to be taken the good sensor
Check item Check work lever.
at NG
Duplex clutch Confirm that the Duplex clutch works normally Replace the
by using the Motor & Clutch Test of the self- Duplexunit.
diagnostic mode. Confirm it by listening to the
sound.
7.5.4. (10) ID unit Up/Down error (Service call CE7A) Action to be taken
Check item Check work
(10-1) Error occurs during the Up movement of the ID unit at NG
Assembled condition Is the mechanism assembled so that the link Assemble them Greasing to the right Check if the slant surface of the link lever is Apply grease.
of the peripheral lever is connected to the planetary driving gear? correctly. and left Up/Down coated by grease or not.
mechanism of the link levers
link lever
Assembled condition Check if any part exists or not in the vicinity of Assemble them
Right and left link Check if the link lever is set in the correct Assemble them of the right and left link lever, that hampers movement of the link correctly.
levers position that enables the specified engagement correctly. Up/Down link levers lever.
of gears.
(Check if the link lever is set in the wrong
position that results in the wrong engagement of
gears by several teeth.)
(11-2) Error occurs approx. 1 minute after the power is turned on. AC power voltage Check if the AC voltage for heater is normally Replace the low
from the low voltage supplied or not. voltage power
power supply Power supply CN2 connector , between pin-1 supply.
Action to be taken and pin-2, and between pin-3 and pin-4.
Check item Check work
at NG
Heater ON signal Check that the heater ON signal goes active at Replace the PU
(11-2-1) Temperature increase of fuser unit that is output from the warming up timing, or not. board.
Thermostat, halogen Heater of the fuser unit is controlled of its Replace the PU to the low voltage "L" active while ON.
lamp temperature. Check if the fuser unit gets hot or fuser unit. power supply Power connector of the PU board, between
not by touching it with hands. If any attempt of pin-14 and pin-16.
If the fuser unit temperature does not increase using new fuser
and remains cold, check that the resistance unit as a trial
between pin-1 and pin-6 of connector A, and that is going to be
in between pin-1 and pin-6 of connector B of the made, be sure to
two connectors is in the range of several ohms to use the System
several ten ohms respectively. (Refer to section Maintenance
8.1 Resistance value (fuser unit).) Menu FUSE
KEEP MODE.
7.5.4. (12) Motor fan error (error code C0A2, C0A1, C0A5, C0A6) (12-3) All fans of the printer do not rotate.
(12-1) The low voltage power supply fan does not rotate immediately after the power is turned on.
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (12-3-1) 24V power supply
(12-1-1) Cable connection condition and wiring condition PU board fuses Check if the fuse F5 and F8 are not open-circuit Replace the PU
or not. board.
Cable connection Check if the connectors are connected normally Correct the
condition and wiring or not. connection 24V power that is Check the power supply voltages at the POWER Replace the low
condition of the Check if extra length of the cables does not condition of supplied to the PU connector of the PU board. The follow voltage voltage power
low voltage power touch the fan blade or not. the connectors. board. must appear respectively. supply.
supply fan and those Correct the
PU ⑦
of the fuser fan cable wiring
route. Replace Pin 1,2,3,4:24V
the fan. Pin 5,6,7,8:0VP
(12-2) Duplex fan does not rotate during the Duplex printing.
Action to be taken
Check item Check work
at NG
Cable connection Check if the connectors are connected normally Correct the
condition and wiring or not. connection
condition of the Check if extra length of the cables does not condition of
Duplex fan touch the fan blade or not. the connectors.
Correct the
cable wiring
route. Replace
the Duplexunit.
24V fuse F501 of the Check if the fuse F501 has blown out or not. Replace the
Duplex board (GOH- Duplexunit.
10 PCB)
24V power supplied Check if the fuse F1 and F4 of the PU board has Replace the
to the Duplex board blown out or not. PU board.
(GOH-10 PCB).
7.5.4. (13) Print speed is slow. (Performance is low.) 7.5.4. (14) Option unit cannot be recognized.
(13-1) Print speed decreases. (14-1) Duplex unit cannot be recognized.
Media Weight that is Check if the wrong Media Weight has been Correct the Duplex unit Check if the Duplex unit of MC7xx specification Replace the
specified for the print specified or not. Media Weight. is being used or not. Duplex unit.
Check the system Check that the cable between the PU board Correct the
connection from option connector to the Duplex board is connections.
the PU board to the normally connected.
Duplex board (GOH-
10 PCB).
Square connector Check if any foreign material exists in the Remove the
connecting the connecting portion of the square connector. foreign material.
Duplex unit to the
printer.
Check the control Check the control signal that is output from the Replace the PU
signal that is output PU board option connector . board.
from the PU board Pin-6: TXD (PU DUP)
to the Duplex board Pin-4: RXD (DUP PU)
(GOH-10 PCB).
Action to be taken
Check item Check work
at NG
Option try unit Check if the option try unit of MC7xx specification Replace the
is being used or not. option tray unit.
Action to be taken 7.5.4. (15) LED head cannot be recognized. (error code CE82, CE83, CE84, CE85)
Check item Check work
at NG (15-1) Service call CE82 to CE85 (LED HEAD Missing)
(14-2-2) Check the system connection
Action to be taken
Check item Check work
at NG
Check the system Check that the cable between the PU board Correct the
connection from option connector to the option tray board is connections. (15-1-1) Check the system connection
the PU board to the normally connected.
option tray board
(GOH-11 PCB). Connecting condition Check the connecting condition of the FFC by Correct the
at the PU board the visual inspection. connection
Square connector Check if any foreign material exists in the Remove the connector and at the to the normal
connecting the connecting portion of the square connector. foreign material. head connector. connecting
option tray unit to condition.
the printer.
Head FFC Remove the head FFC from the printer. Check Replace the
Square connector Is the terminals of the square connector Replace the if any open-circuit or peeling-off of sheath has head FFC or the
connecting the damaged? connector. occurred or not throughout the cable. PU board.
option tray unit to
the printer. Conduction of the Check that 5V appears across the capacitor Replace the PU
fuse on the PU CP8. (Refer to section 7.6.) board.
(14-2-3) Check the control signals. board. Check if the fuses F8 and F9 are not open-circuit
or not.
Check the control Check the control signal that is output from the Replace the PU
signal that is output PU board option connector . board.
from the PU board to Pin-5: TXD (PU 2nd)
the option tray board
(GOH-11 PCB). Pin-3: RXD (2nd PU)
7.5.4. (16) Toner cartridge cannot be recognized. (error code C3B3,C3A3,C393,C383) Note! Toner sensor operation check method using the SWITCH SCAN function of
(16-1) Error caused by the consumable items. the self-diagnostic mode.
(1) How to check operation of the toner sensor at the printer side.
Action to be taken
Check item Check work 1. Status change of the toner sensor can be checked from the Operator
at NG
Panel using the self-diagnostic mode. First, switch the display to the
(16-1-1) Consumable items installation condition Operator Panel display. For the method of switching the display to the
Operator Panel display, refer to section 5.3.2.3 Switch Scan Test
ID unit and toner Check that the ID unit is installed in the normal Correct the 2. Remove the ID unit and the toner cartridge (TC) from a printer. There is
cartridge position. Check that the lock lever of the toner installation to a window inside a printer opposing the ID side when viewed from the
cartridge is locked. the normal front of a printer. The toner sensor is located inside the window.
installation
condition. 3. Place a white paper 3 mm away from the sensor window. The white
paper should be placed in the manner of opposing the toner sensor.
4. When light is reflected by a white paper so that incident light falls on the
(16-2) Error caused by the toner sensor toner sensor, the Operator Panel display shows "L". When the paper is
moved so that any light is not reflected by the paper so that the incident
Action to be taken light does not reach the toner sensor, "H" is displayed on the Operator
Check item Check work Panel.
at NG
5. If the Operator Panel display toggles between "H" <-> "L" as a paper is
(16-2-1) Toner sensor condition flipped in front of the toner sensor, it indicates that the toner sensor and
the related system of the printer are working normally.
Toner sensor Is the receptor of the toner sensor stained? Wipe off the
stain from the Action to be taken at NG
toner sensor. • Cleansurfaceofthetonersensortoremovethestainsduetoresidual
toner and paper dust.
Toner sensor Confirm that the toner sensor works normally by Replace the
using the SWITCH SCAN function of the self- toner sensor • Check the connection condition of the FFC cable at the PU main
diagnostic mode. board, or the PU board (PU) and at the toner sensor board (PRZ).
Place a white paper in front of the toner sensor, board, or the • Performtheoperationcheckagain.Ifthesituationisnotimprovedand
and check if the SCAN state changes or not. FFC between remains unchanged, replace the PU main board (PU) or the toner
the toner sensor sensor board (PRZ).
board and the
PU board. (2) How to check operation of the toner sensor at the toner cartridge (TC) side
1. To the position where the toner sensor is confirmed to be operating
normally in the printer itself by the above paragraph (1), install the TC
and the ID unit to check operations by observing display on the Operator
Panel.
2. If the ID unit works normally, the display on the Operator Panel will
toggle between "H" <-> "L" in synchronism with movement of the silver
reflector plate that is located on the side of the ID.
Action to be taken at NG
•Check operation condition of the respective ID motors by using the
Motor & Clutch Test of the self-diagnostic mode.
•CleansurfaceofthesilverrelectorplateonthesideofIDtoremove
stains. (Stain due to toner or paper dust)
•ReplacetheTCofdifferentcolorandtheIDunitasapair.
If a satisfactory operation is attained by using the a pair of TC of
different color and the ID unit, replace the TC or replace the ID unit.
(16-3) Error caused by the defective mechanism 7.5.4. (17) Fuse cut error (error codes C3EA,C3EB,C3EC,C3ED,,C3E2,C4C0)
(17-1) Fuse cut error
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
(16-3-1) Mechanical load applied to the ID unit at NG
(16-3-2) Motor operating condition PU board Upon completion of the system connection check, Replace the PU
turn off the power once and back on. The, check board.
ID motor Confirm that the respective ID motors work Replace the PU if the error occurs or not.
normally or not by using the Motor & Clutch Test board or the ID
of the self-diagnostic mode. motor.
Check if any extra load exists or not.
7.5.4. (18) Humidity sensor error (error code CE51) Action to be taken
Check item Check work
(18-1) Humidity sensor error at NG
M
Unit-CIS
CL1
Clutch SNS03 SNS12 SNS4 DUPLEX clutch
ADF
Separator
MAIN1
CL2
Board-GOH-10 solenoid
MOTOR
DUPLEX
FAN
FB motor
Motor
DUPLEX
FAN
2nd
Hopping paper end 2nd IN
sensor sensor sensor
2nd paper
size switch
2nd Tray
KYMC Printer main unit (3rd Tray/4th Tray)
ID
FAN
RFID PCB
LED HEAD
SU PCB
Stacker full sensor
Option
CL1
Finisher Unit SNS03 SNS12 PSZ Feed clutch
Option
MAIN1
MAIN2
CL2
TEL Hopping clutch
Stapler Option
FAX
Board-GOH-11
Speaker
MOTOR
Stapler Cover SW Feed
FAX LINE
⑭
COIN transport
Environment sensor Controller
PCB PCB HAND motor
SET
①
HOST
CM_ID USB
Motor (Front)
Low-voltage
①
FAN LCD
⑯ ⑧
YK_ID
Motor
PU PCB OPE
⑮
FAX Control PCB
Toner sensor
PCB 3rd TRAY
⑪
LAN
Hopping
⑳
clutch
CU PCB HOST
⑨
USB
②⑩ ⑥ ⑤ ⑦ ⑦
MPT DIMM
clutch WLAN USB
⑳
Regist
clutch
HDD WLAN
Antenna
Paper size SW Fuser
M M
M BELT ID UP
HOP Relay PCB
Low-voltage PCB
⑲
Duplex unit
Rear Cover
2nd Tray unit SW
High-voltage PCB Fuser
3rd Tray unit FAN AC
Inter Lock SW
4th Tray unit
7.5.5.(1) Color has faded-out and blurred entirely. (Refer to Figure 7-2A.) Action to be taken
Check item Check work
(1-1) Color are faded-out and blurred. at NG
Lens of the LED Check if surface of the lens of the LED head is Clean the lens
head stained or not by toner and paper dust. with soft tissue
paper.
Mounting condition Check that the LED head is mounted on the LED Correct for
of LED head head holder correctly. Check that the right and normal condition.
left tension springs are normally installed.
Media type Check to see that the print media which is used Use the normal
for printing is not a specially thick media paper.
ID unit terminal ICheck that the high voltage terminal of the ID IReplace the ID
unit is contacting with the Contact Assembly unit or correct
normally by visual inspection. (Refer to Figure the high voltage
7-3.) terminal.
If any attempt
of using new ID
unit as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.
7.5.5.(2) Stain on white print (Refer to Figure 7-2B.) (2-2) Stain on white print (overall stain)
(2-1) Stain on white print (Partial stain)
Action to be taken
Check item Check work
at NG
Action to be taken
Check item Check work
at NG (2-2-1) Print media
(2-1-1) ID unit
Type of print media Check to see that the print media which is used Use the normal
for printing is not a specially thin media. paper.
Exposure of drum to Is the drum left in a circumstance in which drum Replace the ID
light surface is exposed to direct light for a long time? unit. (2-2-2) High voltage terminal
If any attempt
of using new ID ID unit terminal Check that the high voltage terminal of the ID Replace the ID
unit as a trial unit is contacting with the Contact Assembly unit or correct
is going to be normally by visual inspection. (Refer to Figure the high voltage
made, be sure to 7-3.) terminal.
use the System If any attempt
Maintenance of using new ID
Menu FUSE unit as a trial
KEEP MODE. is going to be
made, be sure to
Leakage of toner Does toner leak out from either ID unit or from Replace the ID use the System
toner cartridge? unit or toner Maintenance
cartridge. Menu FUSE
If any attempt KEEP MODE.
of using new ID
unit as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.
Offset toner of the Check if the offset toner of the previous printing Repeat blind
fuser unit is left adhered on the fuser unit or not, by visual printing using
inspection. unwanted media
until offset toner
is created on print
media. Alternately
replace the
fuser unit. If any
attempt of using
new fuser unit as
a trial is going to
be made, be sure
to use the System
Maintenance
Menu FUSE
KEEP MODE.
Connecting condition Check that the LED head is normally connected. Replace the
of the LED head LED head.
Drum shaft Check that the drum shaft keeps contacting with Replace the ID
the right and left side plates normally. unit.
If any attempt
of using new ID
unit as a trial
is going to be
made, be sure to
use the System
Maintenance
Menu FUSE
KEEP MODE.
7.5.5.(4) Black banding/black streaking in vertical direction 7.5.5.(5) Cyclic abnormality (Refer to Figure 7-2E.)
(4-1) Thin vertical line (with color) (Refer to Figure 7-2D.) (5-1) Cyclic abnormality occurs in vertical direction
Filming of the ID unit Is print attempted without toner? Replace toner Image drum Check that the cycle is 94.3 mm. Replace the ID
cartridge with unit
new one. If
replacement Developing roller Check that the cycle is 39.7 mm. Replace the ID
does not solve unit
the problem,
replace the Toner feed roller Check that the cycle is 58.4 mm. Replace the ID
ID unit. If any unit
attempt of using
new ID unit as Charge roller Check that the cycle is 37.7 mm. Replace the ID
a trial is going unit
to be made,
be sure to use
Roller on top of fuser Check that the cycle is 90.5mm. Replace the
the System
fuser unit.
Maintenance
Menu FUSE
KEEP MODE. Fuser belt Check that the cycle is 96.3 mm. Replace the
fuser unit.
Transfer roller Check that the cycle is 50.3 mm. Replace the belt
(4-2) Thin vertical line (without color) (Refer to Figure 7-2F.) unit.
Paper running path Check that any burr that may scatter the un- Remove the
fused toner on the paper running path does not burr.
exist.
(6-1-1) Result of color registration error correction (7-1-1) High voltage contacting condition
Color registration Use the self-diagnostic mode and execute the Replace the CH terminal Check that the terminal coming from the printer Replace the
error correction REG ADJUST TEST. Check the result. Error sensor that body contacts with the high voltage terminal that terminal of
time (If a printer is is issued but is not displayed on the ON LINE causes the error. is located on the left side of the ID unit when printer side.
normal, it is approx. display. Clean the sensor viewed from the top by visual inspection.
40 seconds.) to remove stain.
Replace the CH terminal Check that the high voltage terminal keeps the Correct the
shutter. Replace normal contacting condition on the high voltage installation
the PU board. board. Open the left cover and remove the high condition of
voltage board. Then, check that the terminal the terminal
(6-1-2) Toner is not installed in the abnormal installation to the normal
condition. condition.
Remaining amount Check if the message "Prepare toner Replace toner
of toner replacement." or "Replace the toner." appears or cartridge with ID unit terminal Check that the high voltage terminal of the ID Replace the ID
not. new one. unit is contacting with the Contact Assembly unit or replace
normally by visual inspection. (Refer to Figure the high voltage
(6-1-3) Color registration error detection sensor 7-3.) board or correct
the high voltage
Sensor is dirty Is toner or paper dust attached to the sensor? Clean the sensor terminal.
to remove stain If any attempt
of using new ID
unit as a trial
(6-1-4) Color registration error detection sensor shutter
is going to be
made, be sure to
Shutter operation is Check the shutter operation by the self- Replace the use the System
faulty diagnostic mode shutter or tune Maintenance
the mechanism Menu FUSE
KEEP MODE.
(6-2) Though REG ADJUST TEST of engine maintenance function is ok, color blur occurs (7-1-2) High voltage output condition
Action to be taken CH output If high voltage probe is available as a Replace the high
Check item Check work
at NG maintenance tool, open the left cover, and check voltage board.
the CH output with the high voltage probe from
(6-2-1) Paper feed system the soldering side of the high voltage board.
(The high voltage probe is not an ordinary
Paper feed system Check if any obstacle exists in the paper feeding Remove the maintenance tool.)
of the paper running path, that hampers smooth paper run. obstacle
path
Charge roller
Ground
Developer roller
Figure 7-3
Error Description
Fuse
Name Insert Point Resistance
When booting After boot up
Legal 14" H L H L
Legal 13.5" H L H H
Legal 13" L L L H
Letter L L L L
Executive L L H L
Blank L L L L
Folio H H L L
A4 L H L L
B5 L H H L
A5 H H H L
Not used L L H H
Not used L H L H
Not used H H L H
Not used H L L H
Not used L H H H
Not used H L L L
8. Connection diagrams
8.1 Resistance value check .............................................................203
8.2 Parts location .............................................................................207
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
Transport belt 2 Between pin-1 and pin-2: 3.4Ω
motor Between pin-3 and pin-4: 3.4Ω
3
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
2 Between pin-1 and pin-2: 6.1Ω
ID up/down motor
Between pin-3 and pin-4: 6.1Ω
3
Fuser unit motor Across both ends of IP1 and IP2: 1Ω or less
IP2 IP1
Unit Electrical circuit diagram, connection Part outside view Resistance value
M
2 Between pin-1 and pin-2: 3.4Ω
Feed motor
Between pin-3 and pin-4: 3.4Ω
3
M
Both-sided print 2 Between pin-1 and pin-2: 3.2Ω
motor Between pin-3 and pin-4: 3.2Ω
3
M
2nd / 3rd tray 2 Between pin-1 and pin-2: 3.4Ω
feed motor Between pin-3 and pin-4: 3.4Ω
3
Unit Electrical circuit diagram, connection Part outside view Resistance value
A -1
Upper thermistor
B -4
B -5
Fuser unit
Lower thermistor
A -2
A -3
Frame thermistor
B -2 A 2345 B 2345
B -3
A -4 1 6 1 6
A -5
Fuse
(2) PU PCB
44973399 3 9 1 1 9 3 1
C118
CP9
HEAD0K 24
3 1
C111
5 1
C110
R239
C121
1
1 5
R232
1
ENV
HEAD1Y 24
R261
R260
CP10
C104
C105
R231
6
R224
RM36
R204
1
Board-7PU
R225
R731
1
IC21
HEAD2M 24
R210
OPE
R208
R209
10
RM34 RM35
R721
R719
R722
Q34 D13 IC20
11
R19
RM30 RM31 RM32 RM33 1
DEBG
R718
HEAD3C 24
R197
DCID
R711
R712
R708
Q32 D12 RM25
Q30
R706
R182
R238
1
1
1
IC19
IC17
IC18 F9
9
SSNS
R173
R174
F8 RM526
D11 RM20
R171
RM524
R170
R167
R168
R169
R172
A K AA AP
11
CP8
Z3 RM18
R759
34
R166
RM16 34 R762
Z4
R663
IC16 R658
R655
451674
R650 R649
Z1
R646
Z2
IC15
CP7
R162 R164
R645
20 20
34
RM13 R636
R634
F7
R639
R638
R637
R756
C65 CE1ZA2
1
R619
R618
C63 Q508 Q507
FSNS
C55
C50 10 10
5
D7
HP_PSZCL
1 1
Q23
1
A CE1 AP
R600
R599
R598
RM517
PE_HOP
1
Q22
R597
R589
13
6
R584
R583
R582
R588
R587
R586
R585
34
21
CL1
R571
R570
RM502 RM503 RM504
1
R578
R579
!
BELTIDUP
A R
R573
R572
9 9 Q504
R565
1
2
8
1
1
1
R538
R537
13 1 A R RM501
R563
R544
R539
R755
R754
R753
R752
6 20 )*
(
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R531
R522
R523
R526
R524
R769
R525
R527
OPTION
1 10 R549
R510
R508
R553 R532
R509
R766
Q509
20 R767
R518
R517
R516
R514
R512
1
R501
R505
R768
R503
R502
Q503 Q502
1 19 1
24
23
9
3
20
1
2
19
20
2 44 3 3 Q501
Component side
C1
PUIF
1
24
EXIT
3
C2
J1
FUSER
8 1
S1
RCR DENS
4 4
1 1
1 Rellay PCB IBY LCR
5 CP1 44559899
Soldering side
BFUSE BFUCUT
FG
JP19
MAIN1
D514
1 12 D513
JP3
D512
JP2
C540 D511
JP23 R602 C541
R501
6
R601
SNS03
C520 ZA1
JP16
R600
JP28
JP24 C519
IC502
1
JP20 R599
R502 C537
JP29
JP4
7
JP25
CP1
R836 C518
R835
SNS12
R546
R832
TR501
JP12 JP26
1
49
48
R504
1
R505
JP32
JP15
CL2
C502
3
R801
64
33
GOH
44605899
Q501
IC
50
R838
3
JP30
C535
1
JP21
32
R527 C534
C533
JP7
R518
R837 C532
16
17
3
JP31
3
JP18
D516
JP10 R581
44605899
C531 R594
FET501
R802 C530
JP9
R507 R580
R579
Board-GOH
JP11
3 3
R578
JP8
JP13
R575
C528
C527
C529 R593
JP5 JP17
D1
R830
R576
R542
C523
1 3 12 F501 C513 R535 R544 R547
4 1
FAN CL1
MOTOR
JP14
FG
JP19
MAIN1
D514
1 12 D513
JP3
D512
MAIN2
JP2
C540 D511
JP23
R602 C541
1 13 R501
6
R601
SNS03
R600
JP24 C519
IC502
1
JP20 R599
C537
JP29
JP4
7
CP1
C518
R835
SNS12
R546
R832
JP12 JP26
1
49
48
1
JP32
JP15
CL2
C502
R591
3
R801
GOH
44605899
64
33
R590
R585
5
IC
R584
50
R838
JP30
PSZ
3
R506 C535
JP21
32
R527 C534
1
C533
JP7
R518
C532
R583
R582
3
16
17
R589
JP31
R588
3
JP18
D516
JP10 R581
44605899
C531 R594
FET501
R802 C530
JP9
R507
Board-GOH
JP11
3 3
R578
JP8
JP13
R575
C528
C527
C529 R593
JP5 JP17
D1
R830
R576
R542
C523
12 F501 C513 R535 R544 R547
4 1
CL1
MOTOR
JP14
1 11
IN2
SSNS
KTNR
R1
IN1
R2
R1
WR 5 1
CN
YTNR
R2
(8) Color Adjustment Sensor PCB
A
K
SNS
CN
C
E
MTNR
R3
CTNR
(9) High-Voltage Power Supply PCB (10) Low-Voltage Power Supply PCB
CN4
CN2
CN1
ID unit (for consumable parts) Transfer belt unit (for consumable parts) Contactor point
Contactor point
Fuse Fuse
Contactor point
ID unit
Contactor point
Fuse
(13) SU Board
CUIF
1 44 3 3
11
24
C105
R376
R377
R354
R358
R355
R356
R357
R353
C94
C93
C86
1
C87
2
C83 C84
CD]E CD]H
1
F3
C77
C78
F1
F2
R375
C67
C68
R374
C69
CD]T
IC21
UV^W
IC20
R662
TEST77 TEST78
289: 2899 2895 2854 CG_E CG_H
CG_T UabW
IC18 D503 D502 D501
C60
1 8 1 4
RS RK
IJ IJ
1
R651
R652
48 33 KJ
1
3 2
64 1 Ic CGFE
R657
49 32
tumWW 7 6
R641
R642
65 256 CGFH 11 10
Jc CGFT 15 14
C751
Ic vwxyz
CGGH KQc CGDD 1
18
C758
C757
R625 I CGDG 22
64 17 R619 R622 CGD` 23
CG``
CCIS
1 16 CG`G R615
R611 RM512 2 30
Sec JS 33
R598
R597
R599
R600
R612
Ic CGEG C750
I CDEF CGE`
CDEG 26 28 27 CGEE
34 37
RM511 UaVW CGET
UaWi UahW
KRc IC502 CDEE CGHE
50
R581
I UVWV
R583
R582
CGHD CGH` P Q 48 38
Ke LK O KJ 50
LRc UaWj Ic IJ MN I s
I CDEH \\ Y PX qr
128 193 CDTE [ PN NM op
IC501 R564 47
R563 CDHD Z M
129 IC13 192
CP6
C49
CP5
Pg Sd \\
k
R556 Mf Ic Z
R558
R557
C43
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R664
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C32
lPf QQ cQ cQ
TEST501
C33
TEST507
de
TEST508
A IC9 L M Ic I I TEST504 TEST503
IS TEST502 TEST505
1 10 20 26 9 9 c
SId
R545
A A C`__ Kd
L3
IS
1 1
R536
R537
IC7 Sd
A L SI
UmbW
C`FD
IC8
K R533
C28
C26
R530
R532
R529
C22
R525
C21
c
SRI
5
Y A IC3 L e LJ
SLI IS
RS232C
9 9
L1
C14 C`TH
AF AF C`TT
1
C11
UmWj
C10
UmWn
@AB 1 20 26 1 1
10
450407
IC1
A L
C12
44973499 3
R504
R503
R L P R501
R502
C2
7SU Board-7SU C4
JAM
3 1
MO
8 1 11 1
CL2 PM
JP1 SNSIF
JP2
21 4 1 REG
3 1 3 1
SOL
COV2
N
{| CL1
3 1
1 6 1 REV
21 HOP
3 1
4 1
~ 6 1
SE
H }
44997899 2 2 7RL
11
446553