Our Coca Cola Company Project
Our Coca Cola Company Project
GROUP MEMBERS
AADIL HANIF 01
KASHIF ALI 16
The company produces concentrate, which is then sold to licensed Coca-Cola bottlers throughout
the world. The bottlers, who hold territorially exclusive contracts with the company, produce
finished product in cans and bottles from the concentrate in combination with filtered water and
sweeteners. The bottlers then sell, distribute and merchandise Coca-Cola to retail stores and
vending machines.
Coca-Cola Pakistan
The Coca-Cola Company began operating in Pakistan in 1953. Coca-Cola, Fanta and Sprite are
the brands in Pakistan. The Coca-Cola System in Pakistan operates through eight bottlers, four of
which are majority-owned by Coca-Cola Beverages Pakistan Limited (CCBPL). The CCBPL
plants are in Karachi, Hyderabad, Sialkot, Gujranwala, Faisalabad, Rahimyar Khan, Multan and
Lahore. The remaining two plants, independently owned, are in Rawalpindi and Peshawar. The
Coca-Cola System in Pakistan serves 70,000 customers/retail outlets. The Coca-Cola System in
Pakistan employs 1,800 people. During the last two years, The Coca-Cola System in Pakistan
has invested over $130 million (U.S.)
Major segments are basically those people who take this drink daily and those areas where the
demands is higher then the other areas. There are so many people who take this drink daily and
those people who take weekly and those who take less often are always there as well. So, their
basic segments are those people who take this drink regularly. Coca cola can segment its market
on Geographical and Demographical basis and in geographical segmentation Coca cola runs on a
national and international basis as Coca cola leads because of its deep insight of various
marketing and leadership strategies.
Demographic – knowing the cultural traits and characteristics of the Pakistani people
and investigating their tastes in terms of drinks and beverages so that Coca Cola
Company will know how to adopt to certain changes in its products, operations and
industry management to really cater the needs of the people trusting their business ways.
views of the Pakistani’s so that the company could easily fit in to the type of culture and
partners, dealers, retailers, employees and to the customers as well for the company to
Market Size
Coca Cola is one of the leading beverage companies in Pakistan. It covers the large market
segment. From the facts it is revealed that the market for coca cola is encouraging. It is the
second largest usage in Pakistan. Still it has a great potential in Pakistan market. It focuses on itS
deficiencies and try to over come it than it will definitely grow more than any other beverage
company in Pakistan. So it has a large margin for growth.
Market Share
Coca cola has doubled its market share in Pakistan, in recent years its market share was 16% but
in 2007 its market share increased up to 36%, on the other hand its competitors share is going
down day by day.
Coca Cola is world leader in beverages, and is on the way to success in Pakistan and has crossed
the Pepsi last year..
Market Competition
Coca Cola Company uses market leaders’ strategies to meet with its competitors because in the
world of soft drinks and beverages, Coca cola enjoys the top position around the world, but like
other companies it also faces stiff competition in the market. Coca cola's focus on brand
management and intensive distribution and advertising its product makes it the leading and most
Price
Price is the major factor that affects the demand of the product. If the price Is not suitable to the
consumers or customers than they will switch of the product.
Quality
If a company provides the quality services or products than the demand of the product also
increases. In the quality of the product the consistency in the performance of the product is very
important.
Supply
Supply and the demand of the product are the market forces and played the main role in the
product demand. If the supply of the product decreased than in some cases the demand of the
product increase as well as the price f the product can also increased.
Taste
Taste of product is the major factor that affects the demand of the product. Like if the product is
of good taste than the future demand of the product will increase and vise versa. If customers
don’t find the taste of product according to their taste, than they will not buy that product in
future.
Number of users
If the number of users increase in the market than the demand of the product also increases.
Income
Income level of the customers had a great impact on the demand of the product. It directly relates
to the purchasing power of the customer. If customer has a purchasing power than definitely he
can buy the product which he/she demand.
Competitors
Competitors are the biggest threat to the demand of product. If competitors offer the same
products as the company offers than the customers got more alternatives. So
increasedalternatives, increases the bargaining power of the customers and they can switch of to
more suitable product.
MARKETING STRATEGY
Promise Of Coke
The basic proposition of our business is simple, solid and timeless. When we bring refreshment,
value, joy and fun to our stakeholders, then we successfully nurture and protect our brands,
particularly Coca-Cola. That is the key to fulfilling our ultimate obligation to provide
consistently attractive returns to the owners of our business.
Marketing Strategy
Our local marketing strategy enables Coke to listen to all the voices around the world asking for
beverages that span the entire spectrum of tastes and occasions. What people want in a beverage
is a reflection of who they are, where they live, how they work and play, and how they relax and
recharge. Whether you're a student in the United States enjoying a refreshing Coca-Cola, a
woman in Italy taking a tea break, a child in Peru asking for a juice drink, or a couple in Korea
buying bottled water after a run together, we're there for you.
Coke is determined not only to make great drinks, but also to contribute to communities around
the world through our commitments to education, health, wellness, and diversity. Coke strives to
be a good neighbor, consistently shaping our business decisions to improve the quality of life in
the communities in which we do business.
Brand Differentiation
Coca-Cola has made an aggressive come back mainly by brand differentiation, effective
advertising and attractive brand initiatives.Moreover, Coca-Cola is an ‘Us’ brand because they
believe in togetherness; people as well as communities, and this is the nature they target in
Pakistan.
Moreover Coca-Cola has amazingly marketed its product with eye catchy commercials and
celebrated brand ambassadors. Ali Azmat was their brand ambassador and for the youth of
Pakistan he is someone that they idolize, endorsements like these can have a major role in
strengthening Coca-Cola position in the mind of the customer. Seeing their favourite celebrities
drinking coke, the fans are most definitely influenced.
Coke Studio one of the most watched shows in Pakistan is basically Coca-Cola’s unique way of
marketing their product. A show adored y a huge number of music lovers. This helps in
establishing brand loyalty, indirectly leading to higher sales. Furthermore Coca-Cola was a
sponsor for the FIFA 10 world cup as well. All of these unique ways of promotion of Coca-Cola
are a major strength for the Company with regard to the competition it faces.
The potential customers of Coke would be of age groupof 14-30 years. As for the income levels,
Coke target customers from the middle class to the upper class. Every country has a different
culture. In Pakistan, due to the Islamic Cultural values people prefer to use products made from
Halal ingredients. As a result, Coke has to be vigilant to use only the ingredients acceptable in an
Islamic country in order to avoid bad publicity and controversies.
TECHNICAL ANALYSIS
Marketing Mix
In order to evaluate the current situation of any company and to analyze their position for the
future outcomes, marketing mix is known as one of the best tool. Marketing mix of Coca Cola is
mentioned as under:
Product
Around 300 beverages are produced by this company including; Sprite, Fanta, Coke and juices
too. Packaging also varies from the size of 250mL, 500mL, 1 litres, 1.25 litres, 2.25 litres and
cans of 375mL.
One of the well-known and best trademark that is recognized by around 94% of the population.
Coca Cola holds the best reputation in the market too.
Price
Price of Coca Cola brands vary from different size and amount. Prices offered by the company
are genuine and readily accepted by the population too. This is all due to the increase rate of
demand.
Promotion
Promotion is another important issue as well as a main tool of marketing mix of Coca Cola. This
brand did promotion from the very start in an effective manner in order to retain customers and
to attract them. This is the best way with the help of which demand can increase and that can
increase the revenue too. The promotion of Coca Cola comprises of television, radio, internet,
and billboards too.
Place
Coca Cola is one of the leading brand that is easily available worldwide. You can find it
everywhere due to the increased rate of demand. Anywhere at any time, you can find this brand
and this is all because of the strategies implemented by Coca Cola.
Environmental Aspects
Coca Cola has just made another change to its packaging component of the product mix,as it has
advised its bottle suppliers to go green and make bottles that would have 30% of its components
made of plant derivatives. This is yet another way to wield the packaging component to project a
socially responsible image for the company.
The Coca-Cola Company, its subsidiaries and products have been subject to sustained criticism
by both consumer groups and watchdogs, particularly since the early 2000s. Allegations against
the company are varied and criticism has been based around; possible health effects of Coca-
Cola products, questionable labour practices (including allegations of involvement with
paramilitary organisations in suppression of trade unions), the company's poor environmental
record , perception of the companies engagement in monopolistic business practices,
questionable marketing strategies and violations of intellectual property rights. Perception of the
company as behaving unethically has led to the formation of pressure groups such as "Killer
Coke", boycotts of Coca-Cola and related products and lawsuits.
Numerous court cases have been filed against the Coca-Cola Company since the 1940s alleging
that the acidity of the drink is dangerous. In some of these cases, evidence has been presented
showing Coca-Cola is no more harmful than comparable soft drinks or acidic fruit juices.
Frequent exposure of teeth to acidic drinks increases the risk of tooth damage through dental
erosion.[1][2] This form of tooth decay is unrelated to dental caries.
Pesticide use
In 2003, the Centre for Science and Environment (CSE), a non-governmental organisation in
New Delhi, said aerated waters produced by soft drinks manufacturers in India, including
multinational giants Pepsico and Coca-Cola, contained toxins including lindane, DDT, malathion
and chlorpyrifos — pesticides that can contribute to cancer and a breakdown of the immune
system. Tested products included Coke, Pepsi, and several other soft drinks (7Up, Mirinda,
Fanta, Thums Up, Limca, Sprite), many produced by The Coca-Cola Company.
Water use
Environmental degradation in the form of depletion of the local ground water table due to the
utilisation of natural water resources by the company poses a serious threat to many
communities.
Further, a scientific study requested by the court found that while the plant had "aggravated the
water scarcity situation," the "most significant factor" was a lack of rainfall. Critics respond that
Coke shouldn't be locating bottling plants in drought-stricken areas.
Packaging
Packaging used in Coca-Cola's products has a significant environmental impact but the company
strongly opposes attempts to introduce mechanisms such as container deposit legislation.
Technological Forces
There is a huge amount of investment coming from the government to develop the infrastructure
and to exploit the market opportunities to create new products in order to revive the market that
might have reached the maturity level. This will majorly affect the sales of the soft-drinks as a
greater product portfolio will definitely mean a larger customer base and subsequently higher
revenues.
Pakistan has a comparatively unstable political & legal environment, and as a result foreign
investors are sceptical about investing over here, however due to the presence of such a huge
market for both Coca-Cola they have continued expanding their area of operation in Pakistan.
Moreover, the investment is crucial for the sound health of the economy so the Pakistani
government makes a regular effort to improve business and trade relations with US and Asia.
Dominance In Markets
Among the Asian countries, Japan has the highest percentage of around 42% followed closely by
Pakistan, India and Bangladesh where the average consumption exceeds day by day. Coca-Cola
has about 35% marketshare in Pakistan while its competitor Pepsi dominates with about 65%.
Economic Forces
When the economy is in recession, the real incomes fall and the expenses are high so the
consumers move towards the product that they can afford. During this time, the pricing strategies
of Coke would have a very major influence on the overall sales volume.
This is major factor that affects the sale of this soft drink. Because which every passing year
budgets are becoming very strict and tight in order to purchase things. So the disposable incomes
of the people are coming down. They spend heavily on rents, utilities, and education and basic
necessities and after that when they get extra money they think about this soft drink .So the
decreasing per capita income effects badly in selling and production of this soft drink.
Strategies Of Getting Goals i.e. “High Profits”
To increase the price is the least thing, which Coke can adopt. There are so many ways
through which Coke can increase the profits. Some major ways are as follows.
Coke can increase the volume by expanding the industry of coke. Through advertisements,
offering different interesting things to attract people towards this product.
Coke is increasing the interest level of consumers by offering different flavors. For example
Coke is increasing the number of flavors in “Fanta”, this is one of the product of coke. Through
offering different flavors Coke can increase the Level of consumers and through this profits can
be gained.
Coke is already taking part in the festival like “Basant” . Coke offers different attractive things in
their festival and through this Coke gained high profit and consumption of coke increased on
these occasions.
Some times Coca Cola Company change their product prices according to the season. Summer is
supposed to be a good season for beverage industry in Pakistan.
So in winter they reduce their prices to maintain their sales and profit. But normally they reduce
the prices of their pet bottles or 1 litter glass bottle.
Every thing starts from the attitude of consumer’s behavior. And the basic key to attract the
consumers is to throw the “money away”. And positive feeling felling with the brand, which they
used to have Coke wants to advertise their products heavily in the coming year. Coming year is
the challenging year for the industry of Coke. They have to take lots of decisions that how to
increase the production and where they have to spend money.
Sales Volume
Coke determines its yearly budget through the sales volume. They first concentrate on the thing
is “what is the condition of their sales?” if the condition is good of their sales then they definitely
increase their production and sales volume. Otherwise they concentrate on their old strategies.
Profitability
The second thing through which they determines budget is the “profit” .if they are getting profits
with the high margin, then they definitely want to increase their profits in the next coming year.
Every organization runs on the basis of getting high profits. No organization wants to face Loss
in their business. To get profit is the first priority of the Coke.
Target Volume
To run the business every industry has some targets, which they want to achieve in a specific
time period. If industry achieves those goals in that period then for the coming year it increases
the volume of the target. So Coke Follow the same thing it has also some goals and targets to
achieve in the given time period. When they succeed to achieve that target then they increase
their target volume in the next year.
Accounting Policies
Revenue Recognition
Coca-Cola recognizes revenue when the title of the company’s products are transferred to
Partners, resellers, retailers, and other customers. Customer incentives are deducted from
revenue.
Inventories
The inventories consist of mostly raw materials, packaging and finished goods.
Cost Calculations
Cost is calculated on the average cost method and the First in First out Method (FIFO),
Inventories are valued at lower of cost or market.
Financial Analysis of Latest 12 Months Data Items
Latest 12 Months Data Items
Latest Full Context Quarter 2010/12
Ending Date
4.5
Inventory Turnover
0.6
Asset Turnover
0.5
Revenue to Assets
38.1%
ROE from Total Operations
26.2%
Return on Invested Capital
16.2%
Return on Assets
0.45
Debt/Common Equity Ratio
$13.51
Book Value per Share
0.76
Total Debt/ Equity
39.8%
SG&A as % of Revenue
0.0%
R&D as % of Revenue
$45.41
Receivables per Day Sales
80
Days CGS in Inventory
$1.34
Working Capital per Share
$3.71
Cash per Share
$5.78
Cash Flow per Share
$0.75
Free Cash Flow per Share
11.6
Price/Cash Flow Ratio
89.8
Price/Free Cash Flow Ratio
37.49
Price/Tangible Book Ratio
5-Year Averages
30.9%
Return on Equity
15.1%
Return on Assets
25.1%
Return on Invested Capital
68.4%
Gross Profit Margin
29.9%
Pre-Tax Profit Margin
23.5%
Post-Tax Profit Margin
38.8%
SG&A as a % of Sales
0.23
Debt/Equity Ratio
0.51
Total Debt/Equity Ratio
SWOT ANALYSIS
Strengths Of Company
Coca-Cola has strong brand recognition across the globe. The company has a leading brand
value and a strong brand portfolio. Coca-Cola as one of the leading brands in their top 100 global
brands ranking in 2006.The Business Week-Interbrand valued Coca-Cola at $67,000 million in
2006. Coca-Cola ranks well ahead of its close competitor Pepsi which has a ranking of 22 having
a brand value of $12,690 million.
With revenues in excess of $24 billion Coca-Cola has a large scale of operation. Coca-Cola is the
largest manufacturer, distributor and marketer of non alcoholic beverage concentrates and syrups
in the world. Coco-Cola is selling trademarked beverage products since the year 1886 in the US.
The company currently sells its products in more than 200 countries. Of the approximately 52
billion beverage servings of all types consumed worldwide every day, beverages bearing
trademarks owned by or licensed to Coca-Cola account for more than 1.4 billion.
The company’s operations are supported by a strong infrastructure across the world. Coca-Cola
owns and operates 32 principal beverage concentrates and/or syrup manufacturing plants located
throughout the world.
In addition, it owns or has interest in 37 operations with 95 principal beverage bottling and
canning plants located outside the US. The company also owns bottled water production and still
beverage facilities as well as a facility that manufactures juice concentrates. The company’s large
scale of operation allows it to feed upcoming markets with relative ease and enhances its revenue
generation capacity.
Weaknesses
Negative Publicity
The company received negative publicity in India during September 2006.The company was
accused by the Center for Science and Environment (CSE) of selling products containing
pesticide residues. Coca-Cola products sold in and around the Indian national capital region
contained a hazardous pesticide residue. These pesticides included chemicals which could cause
cancers, damage the nervous and reproductive systems and reduce bone mineral density.
Such negative publicity also have an adverse impact on the company’s growth prospects in the
international markets.
Coca-Cola’s cash flows from operating activities also decreased. Decline in cash from operating
activities reduces availability of funds for the company’s investing and financing activities,
which, in turn, increases the company’s exposure to debt markets and fluctuating interest rates.
In Pakistan most of the people associate the brand name Coca-Cola to the drink Coca-Cola itself,
since most of them are unaware of the huge number of products that the company actually has all
around the world.
Opportunities
Coca cola has been sponsoring events which help in brand positioning in the minds of consumer.
Company can capitalize upon which may help the company in strengthening its customer base
and increasing its brand loyalty. Coca cola could have improved its brand image by running a
campaign to collect flood relief revenues for the flood affected in Pakistan.
Coca cola is sold over 200 countries but still there are third world countrieswhere coca cola is
not available. The company should start capturing these markets and spread its distribution
worldwide.Coca cola can expand its product line by product development.
Threats
Strong Competitors
Pepsi is usually second to Coke in sales, but outsells Coca-Cola in some markets. Around the
world, some local brands compete with Coke.
Coca-Cola’s major competitor is Pepsi Co. that occupies more than 60% of the Pakistani soft-
drink market. In Pakistan, Pepsi started their operationsin 1970 by establishing their regional
office in Lahore which monitors allthe operations carried out in South West Asia. They currently
have aproduct portfolio that competes with Coca-Cola on every level. Theproducts of Pepsi sold
throughout Pakistan include:1. Pepsi2. Mirinda3. 7UP4. Mountain Dew5. Aquafina.
Threats posed by Pepsi are also price-related. When the price goes beyond a certain level it
effects the consumption of the soft drinks. Athigher prices, consumers are more likely to
substitute Pepsi with Coke and vice versa.
All through the 1950s to date ,Coca-Cola occupied a very dominant position in the soft-drink
market, however slowly over the passage of time Pepsi had risen up to go into competition head-
to-head by discounts in the distribution outlets, targeting younger consumers with‘Pepsi
Generation’, motivating its bottlers and competing on packagesize and advertising.
Perfect Substitutes
Coca-Cola’s major threat is Pepsi Co. They are the major competitors and everybrand of coca
cola is being competed by a product of Pepsi co.
Pepsi co. although has been beaten at times but they still pose a threat to CocaCola company
because they are the perfect substitutes of each other.
Criticism
Since studies indicate "soda and sweetened drinks are the main source of calories in [the]
American diet",most nutritionists advise that Coca-Cola and other soft drinks can be harmful if
consumed excessively, particularly to young children whose soft drink consumption competes
with, rather than complements, a balanced diet. Studies have shown that regular soft drink users
have a lower intake of calcium, magnesium, ascorbic acid, riboflavin, and vitamin A. The drink
has also aroused criticism for its use of caffeine, which can cause physical dependence. A link
has been shown between long-term regular cola intake and osteoporosis in older women (but not
men). This was thought to be due to the presence of phosphoric acid, and the risk was found to
be same for caffeinated and noncaffeinated colas, as well as the same for diet and sugared colas.
PEST ANALYSIS
Political Analysis
There are very little chances of “political variables” to effect the coke’s production and selling
behavior. In the “political variables” most of the things are related to Governmental activities.
So, they don’t leave any good or bad impact in the Industry of coke.
And there are some exceptional things like: “environmental protection laws” they some what
effect the industry of Coke. Government is going to be really very much conscious about the
environment. But after making the adjustments in plants and applying the proper way of wastage
the chances of being affected by the “protection laws” are going to be diminished. So it impact
good for the Coke’s reputation. And the second thing in political variables which effects Coke is
“elections & military take over” Because in the days of elections and marshal law’s condition the
countries production in any field is declined. So it affects slightly the revolution of Coke.
So “political conditions” are over all leave neutral effects on coke’s industry.
Economical Analysis
Economical variables highly affects the Coke’s resolution. Economic factors are those actors
who effect the production of any industry. So, Coke is not the out of question. If the economic
conditions of the country is not that strong and Coke increases its Price in this situation. Then it
would impact highly negative. And inflation is also not a good position for any country’s
production point of view. It also impacts highly negative in the Coke’s production.
And as a country concerned like “Pakistan” where the unemployment rate is very much high.
The Coca-Cola system in Pakistan employs thousands of people. When we draw the conclusion
of “economic variables”. Then we come to know that if economic variables are in the favorable
position of country then they impact good other wise the impact highly bad.
Social Analysis
Education
The Coca-Cola Company has always believed that education is a powerful force in improving
the quality of life and creating opportunity for people and their families around the world. The
Coca-Cola Company is committed to helping people make their dreams come true. All over the
world, Coca-Cola involved in innovative programs that give hard-working, Knowledge- hungry
students books, supplies, places to study and scholarships.
Environment
The Coca-Cola Company uses their significant resources and capabilities to provide active
leadership on environmental issues, particularly those relevant to their business. They want the
world we share to be clean and beautiful. They are always innovating to bring different delicious
beverages. This same spirit of innovation comes alive in their environment programs. They are
committed to preserving the environment, in recycling content and suppliers, and environment.
Technological Analysis
Of course business innovation leaves highly good impacts in the business of Coke. As coke use
more advance technology in its production process. It will resulted in increment of their
production through out the country.
As far as the “governmental hindrances” are concerned the impacts highly bad on coke’s
production. This approach of government decreases the profit margin of Coke.
As the coke helping in promoting “paperless environment” .it impacts good, because computers
are the basic need of any person now a days. And though it’s a big industry so it is promoting the
trend of paperless environment. And it is giving the way of other industries to come to new
technologies and into a new world of business. Through computers coke can increase the
efficiency of its business and can have up –to-date data about their productions.