SteelCentral™ Flow Gateway Software

Installation Guide for VMWare ESXi

Virtual Edition for VMware ESXi 6.5 and 6.7

Version 10.20

August 2021
© 2021 Riverbed Technology, Inc. All rights reserved.

Riverbed®, SteelConnect™, SteelCentral™, SteelHead™, and SteelFusion™ are all trademarks or registered trademarks of
Riverbed Technology, Inc. (Riverbed) in the United States and other countries. Riverbed and any Riverbed product or service
name or logo used herein are trademarks of Riverbed. All other trademarks used herein belong to their respective owners. The
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as "commercial computer software documentation” and any use by the government shall be governed solely by these terms.
All other use is prohibited. Riverbed assumes no responsibility or liability for any errors or inaccuracies that may appear herein.

Individual license agreements can be viewed at the following location: https://<appliance_name>/license.php

This manual is for informational purposes only. Addresses shown in screen captures were generated by simulation software
and are for illustrative purposes only. They are not intended to represent any real traffic or any registered IP or MAC addresses.

Riverbed Technology
680 Folsom Street
San Francisco, CA 94107 Part Number
www.riverbed.com 712-00133-14
1 - Introduction .......................................................................................................................................................4
Additional Resources ..................................................................................................................................... 5
Contacting Riverbed ...................................................................................................................................... 5

2 - Preparing for installation .................................................................................................................................6

Required Hardware and Software............................................................................................................... 7
Data sources.................................................................................................................................................... 7
Network access .............................................................................................................................................. 7
Licensing Type and Product Code .............................................................................................................8
Configuration information ...........................................................................................................................8

3 - Deploying the Flow Gateway Virtual Appliance........................................................................................ 11

Deploy Flow Gateway on an ESXi host using the Web client...................................................... 12
Deploy Flow Gateway on vSphere using the Web Client............................................................. 12
Add Virtual Hard Disk for Flow Data Buffering................................................................................ 13
Licensing considerations ..................................................................................................................... 14
Retrieve the Virtual Machine UUID.................................................................................................... 14

4 - Configuring Flow Gateway ........................................................................................................................... 15

5 - Licensing Flow Gateway ................................................................................................................................ 18

Obtain license keys from the licensing portal........................................................................................ 19
Enter license keys ......................................................................................................................................... 19

6 - Configuring Cloud Flow Data Sources ....................................................................................................... 21

SteelCentral Agent ....................................................................................................................................... 21
Amazon Web Services VPC network........................................................................................................ 21

SteelCentral™ Flow Gateway Software Installation Guide for VMWare ESXi | 3

 1
Introduction

The virtual edition of the SteelCentral™ Flow Gateway is a virtualized implementation of the Flow
Gateway appliance. This document describes how to install the virtual edition on a VMware ESXi host.

The installation process includes:

• “Preparing for installation” on page 6

• “Deploying NetProfiler Cloud on an Azure virtual machine” on page 10
• “Configuring Flow Gateway” on page 15
• “Licensing Flow Gateway” on page 18
• “Configuring Cloud Flow Data Sources” on page 21
When the installation tasks are completed, the Flow Gateway is ready to configure operationally.
Operational configuration is described in the online help system.

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 Introduction

Additional Resources
The primary source of product information is the online help system. Additional information is available
from the Riverbed Support site at https://support.riverbed.com. This includes:

• Release Notes - posted on the Software page for your product. Choose your product from the
Software menu.
• Users Guides - posted on the Documentation page for your product. Choose your product from
the Documentation menu.
• Tech Notes - linked to from the Documentation page for your product. Choose your product from
the Documentation menu.
• Knowledge Base - a database of known issues and how-to documents. You can browse titles or
search for key words and strings. Choose “Search the Knowledge Base” from the Knowledge Base
menu.

Contacting Riverbed
Options for contacting Riverbed include:

• Internet - Find out about Riverbed products at https://www.riverbed.com.

• Support - If you have problems installing, using, or replacing Riverbed products, contact Riverbed
Technical Support or your channel partner who provides support. To contact Riverbed Technical
Support, please open a trouble ticket at https://support.riverbed.com or call 1-888-RVBD-TAC (1-
888-782-3822) in the United States and Canada or +1 415 247 7381 outside the United States.
• Professional Services - Riverbed has a staff of engineers who can help you with installation,
provisioning, network redesign, project management, custom designs, consolidation project
design, and custom-coded solutions. To contact Riverbed Professional Services, go to http://
www.riverbed.com/services/index.html or email [email protected].
• Documentation - Riverbed continually strives to improve the quality and usability of its
documentation. We appreciate any suggestions you may have about our online documentation or
printed materials. Send documentation comments to [email protected].

SteelCentral™ Flow Gateway Software Installation Guide for VMWare ESXi | 5

 2
Preparing for installation

When you purchase the Flow Gateway, you receive an email with a license activation token. Verify that
you have this token before you deploy the product.

You must also verify that the required hardware and software are available, and that network ports are
open to allow the Flow Gateway to receive information from other SteelCentral products and to access
required network services.

This section contains the following topics:

• “Required Hardware and Software” on page 7

• “Data sources” on page 7
• “Network access” on page 7
• “Licensing Type and Product Code” on page 8
• “Configuration information” on page 8

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 Preparing for installation

Required Hardware and Software

The recommended minimum hardware requirements are listed in the SteelCentral Product Family
Specifications.

Data sources
Flow Gateway receives traffic information from NetFlow, IPFIX, sFlow. NetShark, and AppResponse 11,
or compatible Packeteer FDR sources. It also receives SteelFlow Net information from SteelHead
(formerly called CascadeFlow). This includes application identification, QoS configuration and flow data.
SteelFlow Net is a standards-compliant variant of NetFlow v9 that uses a custom Riverbed template to
send standard NetFlow data as well as more specialized metrics.

For Flow Gateway to receive flow data from NetFlow-enabled devices, enable the SNMP ifIndex
persistence feature of the NetFlow source to ensure consistency of interface reporting.

Additionally, Riverbed SteelCentral Agent and Amazon Web Services Virtual Private Cloud networks can
be configured to send cloud flow data to Flow Gateway.

There are two approaches to setting up data sources:

• Set up the available data sources and point them to the IP address of the Flow Gateway before you
install it.
• Install the Flow Gateway up to the point of verification, then go install or configure the data sources,
and then return to the Flow Gateway to complete the installation verification.
It is preferable to configure all the data sources that are available at the time you install the Flow
Gateway. However, Flow Gateway operation can be confirmed with just one data source.

Network access
The Flow Gateway uses the management network to communicate with other SteelCentral products
and to access network services. Some basic requirements are listed in the sections that follow, for
detailed information on which ports and protocols must be open, refer to the SteelCentral Network
Performance Management Deployment Guide.

Network ports for communication between SteelCentral products

Verify that the following ports are open to enable communication between SteelCentral products:

• TCP/22 – (ssh) Required to receive upgrade packages from a NetProfiler.

• TCP/41017 – Required to encrypt communication between the Flow Gateway and NetProfiler,
NetShark and AppResponse 11.
• UDP/123 – (ntp) Required to synchronize the time between the Flow Gateway and NTP Server.

Access to and from network access services

Verify that the following ports are open to enable access to and from the network:

• TCP/22 – (ssh) Required to enable shell access to product software components.

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Preparing for installation

• TCP/443 – (https) Required to secure web-based management interface.

Licensing Type and Product Code

When you begin to set up the Flow Gateway, you will need to know the license key and the product code
corresponding to that license.

You can find the license key on your licensing page on the Riverbed Support page. Once you know your
license key, use the table below to determine which licensing generation your license belongs to and
the product code for that license.

If your license key looks like this Your license is of this generation Your product code is

BXXXX-XXXXX-XXXXX... Current generation SCFG-VE-BASE

LK1-MSPECSCFGVFLOW... Legacy generation SCFG-VE

Configuration information
When you configure the Flow Gateway, you will be prompted to provide configuration information. The
available configuration settings are listed in the table below. Information that is required to complete the
installation is listed in the table that follows with an asterisk (*). Items not marked with an asterisk are
optional during installation and can be specified afterwards on the Flow Gateway Configuration >
General Settings page if necessary.

It may be useful to write the configuration values in the blank column of the checklist below so that you
can refer to them during the configuration step or afterward.

Netmask:*

Default gateway:*

DNS name resolution for hosts (enable or disable):

Primary DNS server IP address:

Secondary DNS server IP address:

Primary port settings:

(10/100/1000 Mb/s, half- or full-duplex, or auto-
negotiate)

Switch port settings:

The settings of the switch port or hub that the Flow
Gateway primary port connects to. (Auto-negotiate is
recommended.)

Aux interface IP address

Aux interface netmask

Aux interface switch port settings

Time Zone:

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 Preparing for installation

Flow encryption certificate (default or new certificate):

For faster installation, use the default encryption
certificate shipped with the Flow Gateway and then
generate a new certificate later.

Data Sources - Use sFlow

Specify the port number on which the Flow Gateway
will receive the data. Applies only if the Flow Gateway
is receiving sFlow data (versions 2, 4 or 5). Do not send
more than one type of flow data to the same port.

Data Sources - Use Packeteer

Specify the port number on which the Flow Gateway
will receive the data. Applies only if the Flow Gateway
is receiving Packeteer Flow Detail Records (versions 1
or 2). Do not send more than one type of flow data to
the same port.

Data Sources - Use Netflow

Specify the port number on which the Flow Gateway
will receive the data. Applies only if the Flow Gateway
is receiving NetFlow data (versions 1, 5, 7 or 9), IPFIX,
CascadeFlow, or cFlow data. Do not send more than
one type of flow data to the same port.

SNMP information:
The Flow Gateway is set by default to use SNMP
Version 1 and to allow MIB browsing. If you are
configuring SNMP at this time, obtain the necessary V1
or V3 information.

First NetProfiler data input address. NetProfiler IP Address:

The address of the NetProfiler to which the Flow
Gateway will send traffic data. This is the IP address of
the management interface (Primary port) of an Flow sources:
NetExpress or Standard NetProfiler or the address of
the first Dispatcher Module of an Enterprise
NetProfiler.
If data sent to this NetProfiler is limited to data
received from certain flow sources only, specify those
sources.
Second NetProfiler data input address. NetProfiler IP Address:
If the Flow Gateway will be sending traffic data to
more than one NetProfiler, this is the IP address of the
second NetProfiler. It is the management interface Flow sources:
(Primary port) of an NetExpress or Standard NetProfiler
or the address of the Dispatcher Module of an
Enterprise NetProfiler.
If flow forwarding to this NetProfiler is limited to data
received from certain flow sources only, specify those
sources

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Preparing for installation

Data Forward - Destination 1 IP address:

IP address and port number of the first destination to
Port:
which the Flow Gateway is to forward flow data, the
type of data (e.g., NetFlow) to be forwarded, and Type:
whether or not the source address of the forwarded Source:
packets should be overwritten with the source address
from which they were received. Overwrite source address? Yes/No:

If flow forwarding to this destination is limited to data

received from certain flow sources only, specify those
sources.

Data Forward - Destination 2 IP address:

IP address and port number of the second destination
Port:
to which the Flow Gateway is to forward flow data, the
type of data (e.g., NetFlow) to be forwarded, and Type:
whether or not the source address of the forwarded Source:
packets should be overwritten with the source address
from which they were received. Overwrite source address? Yes/No:

If flow forwarding to this destination is limited to data

received from certain flow sources only, specify those
sources.
Password to use for your initial Gateway login:*
The default password is admin.

New password to enter when prompted to change the

initial Flow Gateway password:*
Applies only to systems not previously configured.

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 3
Deploying the Flow Gateway Virtual
Appliance
You can install the Flow Gateway Virtual Edition on an ESXi host or a vSphere environment, depending
on your network settings. This section explains how to deploy the virtual machine in your virtual
environment.

This section contains the following topics:

• “Deploy Flow Gateway on an ESXi host using the Web client” on page 12
• “Deploy Flow Gateway on vSphere using the Web Client” on page 12
• “Add Virtual Hard Disk for Flow Data Buffering” on page 13
• “Licensing considerations” on page 14
• “Retrieve the Virtual Machine UUID” on page 14

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 Deploying the Flow Gateway Virtual Appliance

Deploy Flow Gateway on an ESXi host using the Web client

You install the Flow Gateway in your virtual environment by deploying the virtual appliance on a VMware
ESXi host.

Follow these steps:

1. Using a web browser, log in to the ESXi host.

2. Select the ESXi host you want to install the Flow Gateway on, right-click it, and select Create/Register
VM.

3. Select Deploy a virtual machine from an OVF or an OVA file, and then click Next.

4. Specify a name for the Flow Gateway virtual machine, and browse to the location of the OVA file.
Click Next.

5. Select the datastore that will hold the Flow Gateway files. Click Next.

6. On the Network Mapping page, map the source networks (ports) of the Flow Gateway to destination
networks (port groups) on the server, then click Next.

7. On the Disk Format page, select the disk provisioning format and then click Next.
We recommended that you choose “Thick Provision” when you select the disk format, to make sure
sufficient disk space is available to the virtual machine. You can select “Thin Provision” if there is
enough free space on the datastore to support the size of the disk when it becomes full. If the
datastore runs out of disk space, the virtual machine can become unstable and require
reinstallation.
If the “Lazy zero” and “Eager zero” options are available, select “Eager zero.”

8. De-select the Power on automatically option, then select Next.

9. Click Finish to start the deployment.

After the virtual appliance finishes deploying, we recommend that you “Add Virtual Hard Disk for Flow
Data Buffering,”

Deploy Flow Gateway on vSphere using the Web Client

You install the Flow Gateway by deploying the virtual appliance OVA file in your vSphere environment.

Follow these steps:

1. Using a web browser, log in to your vSphere server.

2. Select the host you want to install Flow Gateway on from the left pane, right-click, and select Deploy
OVF Template.

3. Browse to the location of the OVA file. You can also enter the URL to specify the path to the location
of the file. Select Next.

4. Specify a name of the Flow Gateway deployment. Select a location to deploy the virtual machine
from the list of ESXi data-centers and folders. Select Next.

5. Select a host or a cluster that you want to deploy the product in to, then select Next.

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 Deploying the Flow Gateway Virtual Appliance

6. Review the settings, and then select Next.

7. Select the virtual disk provisioning format.

The Disk Format page for ESXi contains three options. We recommend that you select “Thick
Provision” when you select the disk format, to make sure sufficient disk space for the virtual
machine. You can select “Thin Provision” if there is sufficient disk space on the datastore to support
the size of the disk when it becomes full. If the datastore runs out of space, the virtual machine can
become unstable, and require reinstallation.
If available, select the “Eager zero”disk format option. Do not use “Lazy zero”

8. Select the datastore that you want to use, then select Next.

9. On the Network Mapping page, map the source networks (ports) of the Gateway to destination
networks (port groups) on the ESXi host. Map the Primary and Auxiliary networks to the default ESXi
management port group (VM Network). Map the Monitor networks to the Monitor 0 port group.

10. Select Finish to deploy the virtual machine.

After the virtual appliance finishes deploying, we recommend that you “Add Virtual Hard Disk for Flow
Data Buffering,”

Add Virtual Hard Disk for Flow Data Buffering

The Flow Gateway software is preconfigured to use the operating system disk, where the Flow Gateway
is installed on. We recommend that you add an additional virtual hard disk to store buffered data flow.

Follow these steps:

1. From the ESXi host, select the Flow Gateway virtual machine.

2. If the virtual machine is powered on, power the machine off and click Edit.

3. Select Add hard disk

4. Select New hard disk.

5. Specify the size for the buffered flow data storage disk. We recommend that you allocate up to
500GB of space for each hard disk.

6. Expand the new hard disk menu by clicking on the arrow, and select Thick Provisioning Eager
Zeroed, and specify the location of the disk.

7. Keep the default setting for the Virtual Device Node. Verify that the mode settings are identical to
those of the system disk. By default, the system disk is not set to Independent mode.

8. Click Save to create the virtual hard disk.

The Virtual Machine Properties page displays the new hard disk that is ready to be added. Click OK to
add it.

9. Repeat steps 1 through 8 to add a second hard disk for flow buffering.

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 Deploying the Flow Gateway Virtual Appliance

Licensing considerations
The license keys of SteelCentral virtual products are associated with the UUID on the virtual machine.
You can move the virtual machine without affecting licensing as the license keys will continue to work.
If you change the UUID of the virtual machine, you must contact Riverbed Support for an approved RMA
to move the license keys to another virtual machine.
Note: To move the Flow Gateway virtual machine to a different ESXi host, you can use the vMotion application.
When using the Storage vMotion, make sure to keep the UUID of the virtual machine. Edit the.vmx file and add the
following line: uuid.action=keep

Retrieve the Virtual Machine UUID

To make sure all virtual machines are identified properly, each virtual machine is assigned a universal
unique identifier (UUID). The UUID is stored in the SMBIOS system information descriptor. You can
access the information by using a standard SMBIOS scanning software (for example, SiSoftware Sandra
or the IBM utility smbios2). It is used for system management in the same way you use the UUID of a
physical computer.

The UUID is a 128-bit integer. The 16 bytes of this value are separated by spaces, except for a dash
between the eighth and ninth hexadecimal pairs, for example:

56 4d ef 2d 3f d4 14 e2-2e 04 c5 34 3a ec ee 65

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 4
Configuring Flow Gateway

After you deploy the Flow Gateway Virtual Edition on your VM, you can configure the Flow Gateway
environment.

This chapter describes how you enable network access to the product and complete additional
configuration before you activate the product licenses.

The appliance configures itself during the firstboot process which can take more than an hour
depending on system size. During this time, basic status messages are provided via the web user
interface and command line interface. Once firstboot completes, the appliance reboots and finishes
configuration so it is ready to use. The web user interface will be available for login when the Flow
Gateway is ready. Login as admin/admin to complete the initial setup.

The first time you log in to the Flow Gateway web user interface, the software displays a setup page. Parts
of this page are prepopulated with the IP address, subnet mask, and default gateway Specify the rest of
the initial configuration information as described below.

Follow these steps:

1. On the management network, use a web browser to navigate to the IP address of the new VM.
https://<Flow_Gateway_IP_address>

2. Log in to the Flow Gateway web user interface. Use the default user name and password “admin”
The first time you log in to the Flow Gateway user interface, it displays the Setup page.

3. On the Setup page, fill in the additional information, as necessary:

– Name Resolution - specify to use DNS resolution for hosts reported by the Flow Gateway and,
the addresses and search domains for the DNS servers.

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Configuring Flow Gateway

– AUX Interface - If you intend to use the AUX interface, enter the IP address, netmask and
connection settings.

– Static Routes - If there are multiple subnets on the Aux interface network, or if you need to use a
gateway router other than the default gateway, you can define static routes.
– Time Configuration - Specify the time zone.
– Data Sources - You can configure the Flow Gateway to receive traffic flow information from
devices using NetFlow (versions 1, 5, 7 and 9), SteelFlow Net, CascadeFlow, IPFIX, sFlow
(versions 2, 4 and 5), and Packeteer (versions 1 and 2). You can specify one or more ports in a
comma-separated list for each type of flow data, up to a combined total of 50 ports.
You can also exclude data sources. Flow Gateway ignores data sent to it from addresses listed in
the Excluded Sources box. For example, it drops NetFlow data sent to it from a router whose
address is listed in the Excluded Sources box.
When you configure Flow Gateway to use the Aux and Management interfaces on separate
networks, select the Allow on interface option to control which interface is to receive traffic
flow data.

– SNMP MIB Configuration - Flow Gateway is set by default to use SNMP Version 1 and to allow MIB
browsing. If you are configuring SNMP at this time, obtain the necessary V1, V2C, or V3 information.

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 Configuring Flow Gateway

4. Click Configure Now.

5. In the Change password page, change the password for the admin user.
Your browser session closes while the configuration changes are made. You can then log back in to
activate your licenses.

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 5
Licensing Flow Gateway

When you purchase the Flow Gateway, your purchase confirmation email includes a license request
token. You use this token to generate a license request key, that you use to obtain license keys from the
Riverbed licensing portal.

When you enter the license activation code on the Riverbed licensing portal, the portal generates a
license key for each license you have purchased. Copy these keys and enter them on the Flow Gateway
licensing page to activate the licenses features.

This section contains the following topics:

• “Obtain license keys from the licensing portal” on page 19

• “Enter license keys” on page 19

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 Licensing Flow Gateway

Obtain license keys from the licensing portal

You must obtain the license keys from the licensing portal to activate the Flow Gateway licenses.

Follow these steps:

1. Log in to the Flow Gateway web user interface.

2. Navigate to the Administration > Licenses page.

3. Paste or enter your license request token in the License request token field and click Submit.
The Flow Gateway generates a license activation code and displays it in a popup window.

4. Download the licenses from the license server.

Enter license keys

Enter your license keys in the Flow Gateway to activate the licenses you have purchased.

Follow these steps:

1. Log in to the Flow Gateway web user interface.

2. Navigate to the Administration > Licenses page and click Add license(s) in the Licenses section.
The licenses window opens.

3. Enter the license keys as a comma-separated list and click OK.

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Licensing Flow Gateway

The Flow Gateway activates the licenses and displays them in a list. If your web user interface
session is terminated when the new licenses are activated, log back in and navigate to the
Administration > Licenses page.

4. Review the list of licenses if necessary.

After you install the licenses,

• Verify the installation by checking to see if the Flow Gateway is monitoring traffic
• Go to the Administration > NetProfiler Export page and configure the Flow Gateway to send traffic
to the NetProfiler. For details, see the NetProfiler Export topic in the online help.

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 6
Configuring Cloud Flow Data Sources

Flow Gateway can receive flow data from software running in the cloud and send the flow data to
NetProfiler for analysis and reporting. The sources of cloud flow data include:

• SteelCentral AppResponse Cloud

• SteelCentral Agent, which is managed by SteelCentral SaaS.
• Amazon Web Services Virtual Private Cloud (AWS VPC) networks, through the Riverbed plug-in for
the AWS CloudWatch service.
For instructions on configuring AppResponse Cloud to send flow data to Flow Gateway, search for
“Configuring Flow Export” in the SteelCentral AppResponse 11 User’s Guide. You can find the latest
version of the guide on the Documentation tab here:

https://support.riverbed.com/content/support/software/steelcentral-npm/appresponse-ar11.html

SteelCentral Agent
Flow Gateway can receive flow data from SteelCentral Agent to provide visibility into the cloud. This
requires deploying the agent and using the SteelCentral AppInternals product to configure it. Refer to
“Deploying the Agent as an NPM Data Source” in the AppInternals user documentation for instructions
on how to deploy and configure the agent.

https://doc.steelcentral.net/help/wwhelp/wwhimpl/js/html/
wwhelp.htm?context=config_reference&topic=agentnpmdatasource

Amazon Web Services VPC network

To configure an AWS VPC to send flow data to Flow Gateway, you must deploy an AWS Lambda script
that is provided by Riverbed. Refer to the Riverbed AWS Lambda script deployment instructions on the
NetProfiler page of the Riverbed Support site.

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