JMPM Issue #22 | vol.07. num.

04

Data Science and Artificial Intelligence

in Project Management:
The Past, Present and Future

Stephen Ong; Shahadat Uddin

Faculty of Engineering of the University of Sydney, Australia

Abstract: The contemporary landscape of Project Management is continually morphing as a

response to the changing demands as well as the developing technology available. This article
discusses and uncovers the current state of Data Science and Artificial Intelligence in relation
to the Project Management sector. Drawing from this context, the possible future applications
and uses are then delineated. Several trends are identified, and the overall findings are
synthesized to provide a realistic impression of what the future topography of Project
Management holds. The increasingly sophisticated applications of technology will assist in
streamlining current industry-standard procedures.

Keywords: Data Science; Artificial Intelligence; and Project Management

Introduction
Although Data Science and Artificial Intelligence have existed since the 1950s, both fields
have only very recently experienced a surge in popularity as a result of the increasing
capabilities of technology. With this, the distinction between Data Science and Artificial
Intelligence lies in the differences in application – the former exists as a process whereas the
latter concerns itself with the ability to make use of datasets to inform decision-making
processes (Russell & Norvig, 2016). Deep Learning and Machine Learning are both subsets of
Artificial Intelligence, with the former being more complex than the latter (Goodfellow et al.,
2016).

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As the applications and uses of Data Science processes become increasingly widespread,
the roles of various types of data scientists are becoming fostered. Humans are gradually
integrated into higher-level roles as technology embodies simpler and mundane tasks. This
calls for a wide range of functions which are rendered necessary for each step and type of data
application process. These roles include statisticians, spatial data scientists, business analytic
practitioners, software programming analysts, actuarial scientists among others. A wide range
of corresponding prerequisite skills relevant to these roles include statistics, calculus and
algebra, software engineering and data intuition in addition to others. The increasing
connectivity throughout the world has also resulted in a heightened level of available data
which, in turn, creates an enriching environment for the development of Data Science and
Artificial Intelligence. Artificial Intelligence, which manifests itself in the applications of Data
Science, is becoming more prevalent and current research is expanding boundaries and limits
as to what capacities they can be used for. One example of which includes the determination
of how Artificial Intelligence and Natural Language Processing can be applied to collaborative
and semi-structured websites such as Wikipedia to gain knowledge and information (Hovy et
al., 2013). With this development becoming more widespread, it has been predicted that there
is a 50% probability that Artificial Intelligence will exceed human abilities within as little as
45 years (Grace et al., 2018).
Also, recently there has been an increasing level and prevalence of Artificial Intelligence
throughout multiple industries (Wang, 2019). Its growing popularity, most specifically to the
project management industry, has been due to the multiple benefits present in its applications.
Some of these benefits include, and are associated with support, accuracy, insight, and strategy,
elimination of information bias, use of emotional intelligence as well as creativity (Munir,
2019). Constituting an important application of Data Science, Artificial Intelligence converses
greatly with statistics and incorporates the ability to utilize critical thinking in decision-making
processes by asking the right questions and applying the appropriate methods of delivery (Rose,
2016).
Throughout time, the applications of Artificial Intelligence have developed in terms of
sophistication. Initial undertakings of research in the applications of Artificial Intelligence were
mainly concerned with project information, project tasks, critical path method, and program
evaluation and review technique (Foster, 1988; Levitt et al., 1988). However, its definition has
evolved to include and incorporate automation. The current article sets out to determine the

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existing research on the synergy between Artificial Intelligence and Data Science with project
management and possible directions for development.

Existing Applications of Data Science and Artificial Intelligence in Project

Management
Data Science forms the foundation on which Artificial Intelligence processes are based.
Existing applications of Data Science are mostly very generalized and historical in nature –
techniques from Data Science (such as data preparation, exploration, analysis and so on) have
been used in project management. The increasing connectivity throughout the world has
resulted in the augmentation and prevalence of data information (Nellutla, 2018). With all of
this data available, regulation and management of private and intrusive information, in
particular, poses a perceptible challenge. With reference to the field of project management,
currently, this data information has been examined through two predominant modes - the first
being social network analysis and the second being text analysis (Williams et al., 2014).
Applications of Data Science often extends into the realm of Artificial Intelligence in which
current applications include processes to save project cost and time. Other contemporary
applications include the use of Artificial Intelligence to gauge the specific strengths of
employees and to align these strengths to improve projects and, in extension, to assist
management (Nellutla, 2018). The three most common data analysis techniques that are
commonly applied to assist project managers in making informed decisions are statistical
analysis (e.g., regression, analysis of variance and covariance, scatter plots, Pareto charts, and
t-test), time series analysis (e.g., single-equation regression and multi-equation simulation) and
probabilistic models (e.g., event history analysis, Markov chains, and Systems dynamics
modelling) (Nayab, 2019)
Artificial intelligence predominantly incorporates the application of Data Science
techniques to improve project processes. Broadly, Artificial Intelligence in project
management can be summarised and categorized into the following four types which are
dependent on context and process (Wang, 2019): integration and automation; chatbot
assistance; machine-learning-based; and autonomous management of projects. Out of the
above, machine-learning-based project management has been proposed to be most beneficial
(Wang, 2019). Knowledge and understanding of Artificial Intelligence are in the process of
growth and, due to this, there exists a wide range of varying propositions on the applications

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and sophistication of techniques in delivery. With respect to output and processes, there exists
a wide range of relevant languages, tools, and techniques.
Artificial Intelligence currently possesses an extensive range of applications in projects.
Some applications include processes to reduce risks, to assist in the daily tracking of projects,
to identify anomalies, outliers or correlations within projects. Robotic Process Automation is
also an Artificial Intelligence application gradually promoted within the management of
projects (Branscombe, 2018). Through consideration of the applications of Artificial
Intelligence and Data Science within the delivery stage of projects, it is evident that a gamut of
existing software is applicable and employed in process with different software suited to
different stages of projects. Examples of current software incorporated into project
management practice include Chatbots, Strategies, Zivebox, Rescoper, Clickup, Polydone as
well as Clarizen (Munir, 2019). Other software cited includes Slack or JIRA (Schmelzer, 2019).
The processes involved in Artificial Intelligence furthermore include machine-learning models,
various algorithms (Pedroso, 2017) as well as several different languages including command
line, Git version control, SQL and database concepts, R and Python (Joachims, 1998).
Depending on the desired output information, input data and requirements of the
automation processes, different undertakings of Data Science methods and technology may
also be employed. One instance includes the use of Natural Language Processing such as Red-
Amber-Green to determine project attributes. This process involves machine-learning and
networks and incorporates loading text data in .csv format, use of a deep-learning library such
as fastai, before generating output in Red-Amber-Green relevant to different attributes and
stages of a project (Goodfellow et al., 2016). In other instances, such as with the prediction of
schedules and timelines, different processes will be required. One such example is the use of
Monte Carlo simulation with the processes of decision trees, bagging, random forest, boosting
and support vector machines for forecasting project duration (Wauters & Vanhoucke, 2016).
Through feeding into the system precedent projects, the different pronumerals may be
determined and ultimately used simultaneously with various earned value management and
earned schedule measures to predict project duration.
Another representative case of the dynamic application of Artificial Intelligence and Data
Science integrates project delivery in the process of monitoring the project. Through collecting
data at various stages of a project, the use of data to calibrate and assist in the management of
projects has been proposed. The application follows a series of steps (Grabis et al., 2019). At
the initiation stage, the information in relation to planning needs to be collected in accordance

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to each of the allocated RASCI roles (Wysocki et al., 1996). Subsequent to this, data throughout
the project process can be gathered and represented through weekly reports, change requests
among other plans. Thirdly, information on the production process can be collected through
acceptance from customer, support, invoicing as well as change orders. The project process
integrates various data analysis methods and techniques (including Bayesian network graphs,
and vector models) to represent and analyze the complexity of the collected project data from
the previous (Grabis et al., 2019).
Some processes are furthermore applied for project planning. Due to the requirements of
output, the automation processes applied herein are even more sophisticated. For instance,
machine-learning algorithms including k-Nearest Neighbours algorithm, Distance-Weighted
Nearest algorithm, Feature-Weighted Nearest algorithm are to be used together with
Regression models such as Logistics Regression, Cost Function, and Stochastic Gradient
Descent within a hybrid model (Pedroso, 2017). Such processes require further tweaking and
input with feature selection as well as weighting.

Future prospect of Data Science and Artificial Intelligence in Project

Management
With the applications of Data Science and Artificial Intelligence increasing in many industries,
its impact will also significantly alter that of the landscape of projects. Current applications
already include the estimation and prediction of project time and cost; project network variance
analysis (Bayesian network) as well as artificial neural networks for analyzing large-scale
networks. These applications within projects have progressively developed since the early 20th
century and will continue to be developed in the coming years.
As Data Science becomes more quotidian and prevalent, its methods and techniques will
also become conventional. The future of Data Science is very optimistic. It is anticipated that,
with the prevalence of data, an environment that fosters the development and growth of this
field will be inevitable (Nellutla, 2018; Sanchez et al., 2019). Similar to other sectors, a large
volume of data on projects and the management of projects is continuously being collected on
a regular basis. In the near future, this project data will be as large as what is currently
designated by the term “Big Data”. The Big Data revolution permeates through many different
sectors including banking, technology and so on. Specifically, the aspects in which Data
Science and Big Data impact on project management can be analyzed and determined in two

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ways: the first being the context in the “broader eco-system” in which the project is situated,
and the second being the intrinsic events and happenings of the project. A protraction of this
means that Big Data can be utilized to develop the protocols in which projects are situated as
well as the project events intrinsically. The availability of this large volume of project data will
enable Big data analytics to shape the future of project management delivery in many ways,
including planning and delivery, and project team, quality, risk and knowledge management as
well as resource management (Ram, 2017; Whyte et al., 2016).
Improvements in the applications of Artificial Intelligence will also invariably evolve.
Applications within projects such as in estimation, resource management, and other automation
processes are also projected to be developed. For instance, automated data analysis systems
can be used to adapt to organizational environments promoting this fluidity within project
contexts (Williams et al., 2014). With similarity to other industries, Artificial Intelligence can
eventually replace the requirement and need for humans within project processes (Grace et al.,
2018).
Other roles that currently require humans will also inevitably be replaced by Artificial
Intelligence as they exceed human capabilities. Research has predicted that this will occur
within the next couple of decades (Grace et al., 2018). The detailed breakdown of this research
has also communicated the social consequences and impact that self-driving technology may
cause as they eventually replace human jobs. These predictions have also classified the
progressive abilities of Artificial Intelligence as they eventually develop and replace jobs of
increasing complexity and complication (Grace et al., 2018). From this, it can be deduced that
the increasingly complex aspects of projects will gradually be replaced by Artificial
Intelligence.

Conclusion
Throughout various applications, it is evident that Artificial Intelligence in project management
aims to simplify and generate efficiency in project processes. Generally beneficial, its
applications and processes can range in sophistication and include those of risk management,
estimation, resource management, KPIs, prediction, and experimentation. Various data
scientist roles will inevitably be introduced especially during the process of technology
development. These higher-level roles will eventually replace more traditional roles as they
become fulfilled by technology.

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The present state of Data Science and current applications of Artificial Intelligence
remain preliminary with great room for development. With the increase and prevalence of data,
it is very possible that the processes and techniques of Data Science, as well as corresponding
Artificial Intelligence applications, will experience significant expansion soon. Currently, there
already exist centralized systems within industry firms that aim to determine relevant Artificial
Intelligence processes (Srinidhi, 2019). With Data Science, Artificial Intelligence and Project
Management becoming progressively amalgamated, it is inevitable that they will increasingly
converse with one another to produce more efficient processes in project delivery. Research
within this growing field will greatly assist in its development.

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About Authors
Mr. Stephen Ong

Stephen is currently working within the industry of Project Management

as well as within the professions of Engineering and Architecture. He has
degrees and academic background at the University of Sydney from the
disciplines of Architecture, Engineering as well as Project Management
which allows him to offer unique perspectives and approaches. He is the
recipient of several awards and scholarships. (Email:
[email protected])

Dr. Shahadat Uddin is a Senior Lecturer in the Faculty of Engineering

of the University of Sydney, Australia. He conducts research in complex
networks, data science, artificial intelligence and project analytics. His
research addresses interdisciplinary issues related to how networks evolve
in complex, dynamic and distributed environments, and the impact of
individual actors to this evolution. Dr. Uddin has published in several
international and multi-disciplinary journals, including Expert Systems
with Applications, Complexity, International Journal of Medical
Informatics, Scientific Reports and Journal of Informetrics. Dr. Uddin has
been awarded many academic awards for his outstanding research excellence, including Campus
Director Leadership Award (Central Queensland University 2006), Certificate for Research
Excellence (University of Sydney 2010), Dean’s Research Award (University of Sydney, 2014).
(Email: [email protected])

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