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Participants Information

The document analyzes data from a survey of 54 participants, identifying demographics like gender and age as well as participants' most used e-commerce and social media sites. It also examines how ratings, reviews, forums, and recommendations influence purchasing trust via social commerce.

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0% found this document useful (0 votes)
7 views2 pages

Participants Information

The document analyzes data from a survey of 54 participants, identifying demographics like gender and age as well as participants' most used e-commerce and social media sites. It also examines how ratings, reviews, forums, and recommendations influence purchasing trust via social commerce.

Uploaded by

rabia basri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Calculations

1. Participants Information
Number of Participants = 54

 Male Participants = 29 i.e., about 54%


 Female = 25 i.e., about 46%

Age of Participants:

 Age of Male participants varies between 21-45


 Age of female participants varies between 21-44

Most used E-Commerce Site:

 Amazon= 34 i.e., 62%


 Flipkart= 7 i.e., 13%
 eBay= 3 i.e., 5%

Most Visited Social Media Site

 Instagram= 29 i.e., 54%


 Facebook = 6 i.e., 11%
 Google= 3 i.e., 5%
 YouTube= 3 i.e., 5%

Occupation:

 Workers/Employees= 13 i.e., 24%


 Students= 11 i.e., 20%
2. Research Questions:
2.1 How do ratings and reviews affect trust accessed via social commerce in
purchasing?
 36 participants i.e., 66% agree that they check reviews and rating before making
any purchase
 7 strongly agree= 13%
 3 disagree i.e., 5%
 8 neither agree or disagree i.e., 15%
2.2 How do forums and communities affect trust accessed via social
commerce in purchasing?
 34 agree to the statement i.e., 62%
 4 strongly agree i.e., 7 %
 4 disagree i.e., 7%
 6 neither agree or disagree i.e., 11%
2.3 How do recommendations and referrals affect trust accessed via social
commerce in purchasing?
 38 agree to the statement i.e., 70%
 3 strongly agree i.e., 5%
 3 disagree i.e., 5%
 9 neither agree or disagree 16%

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