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 In our current business climate senior management is
demanding cost justification more than ever. In the world of
work, ―hard skills‖ are technical or administrative procedures
related to an organization’s core business. Examples
include machine operation, computer protocols, safety
standards, financial procedures and sales administration.
These skills are typically easy to observe, quantify and
measure. They’re also easy to train, because most of the
time the skill sets are brand new to the learner and no
unlearning is involved.

By contrast, ―soft skills‖ (also called ―people skills‖) are

typically hard to observe, quantify and measure. People
skills are needed for everyday life as much as they’re
needed for work. They have to do with how people relate to
each other: communicating, listening, engaging in dialogue,
giving feedback, cooperating as a team member, solving
problems, contributing in meetings and resolving conflict.
Leaders at all levels rely heavily on people skills, too: setting
an example, teambuilding, facilitating meetings, encouraging
innovation, solving problems, making decisions, planning,
delegating, observing, instructing, coaching, encouraging
and motivating.

Obviously, people come to organizations with interpersonal

behavior patterns already thoroughly ingrained, and they
weren’t learned in a classroom. Instead, individuals learn
how to deal with relationships and other life challenges ―on
the street‖ at a very early age. They observe how the people
around them do things, they experiment, and they stick with
what works for them. So everyone ends up with a unique
portfolio of people skills; some behaviors may be effective,
but others cause problems. By the time employees get to a
training room, they’ve already worked hard for decades to
reinforce the way they deal with people like all behavior
patterns; interpersonal skills are ―hard-wired‖ in the neuronal
pathways of the cerebral cortex.

The bottom line.

Introducing a new interpersonal skill is extremely difficult,
because it means replacing the old skill. The brain may be
an information processor, but it doesn’t work like a digital
computer. There is no ―delete‖ key for unwanted programs.
Behavior patterns are physically established at the brain cell
level. Any new pattern, even one that makes sense, even
one that is desired and expected, will seem extremely
awkward. The only way to replace an old pattern will be to
establish a new one that gets better results. If this new
pattern proves to be more satisfying than the old pattern,
and if there’s an adequate period of reinforcement, there’s a
chance that new connections will establish themselves. If
the new pathway is a superhighway, it can become the
preferred conduit, and over time even a familiar path
associated with lots of memories will eventually fall into
disuse.

A Positive Life Style Training Company

 Frequent reinforcement.

What an understanding of the brain teaches us about

learning is that the only thing that can create permanent
behavioral change is frequent reinforcement over the long
term. New Patters can be established if ongoing
encouragement, feedback & guidance is provided.

A Proven Solution is the top down approach. If

executives start by working on their own people skills, then
they can establish the right expectations and coach their
managers.

Ensuring success.

Without this reinforcement, however, the pathways will not

establish themselves, and most people will predictably fall
back on the old, comfortable patterns they grew up with.
Unfortunately, this disappointing scenario happens more
often than not. An organization invests heavily in a people
skills training program, no plan for reinforcement is in place,
and the intervention fails to have the hoped-for result. There
is virtually no return on the investment. The money is mostly
wasted.

This is why a program of lectures, group exercises and

handouts—even a week-long course personally conducted
by a world-famous celebrity author—cannot by itself provide
enough reinforcement to establish the new pathways
needed to change ingrained behavior patterns. Without
reinforcement, even people who want to change are likely to
return to their comfortable patterns, and so dysfunctional
behaviors remain the same. If this happens too often,
employees may come to feel cynical about people skills
programs.

People can learn how to work well together.

With an environment of support, encouragement and

reinforcement, an organization can achieve the desired
return on a considerable investment in people skills training.
But executives really have to want it to make the right kind
of investment. There’s no magic pill—no short cut. It’s like
losing weight. If you really want to keep the pounds off, you
have to establish new eating and exercise habits. If you
want lasting changes in your organization, you have to be
willing to pay the price.

A Positive Life Style Training Company

AIM of Skill Enhancer

We provide opportunities that Promote excellence & inculcate a culture of lifelong Learning.

Our Vision

To cause growth for individuals, organizations, by educating and

Empowering them with relevant knowledge and action strategies.

About Us

In the new world that is emerging, responsive and creative talent is of immeasurable value. In this
competitive environment we look at ways to motivate and manage employees in order to retain
them and increase productivity.

Skill Enhancer aims to facilitate companies in the complex task of developing and maintaining
competitive advantage, ensuring growth and survival in the market, through the design and
delivery of the highest standards of professional Training and Consultancy.

Skill Enhancer is committed to the development of your organization by helping achieve high
performance by managing the workforce as a competitive asset.

We believe that, knowledge and action are the two critical components of success. All individuals,
corporate and teams, who want to be successful needs mastery above these two components. We
help participants uncover the strategies, which enable them to make the most of the hidden
opportunities in life.

By Leveraging the pragmatic, in-depth business management and professional experience of our
consulting associates, we act as influential catalyst to help corporate’s achieve & sustain
performance enhancement. We further offer our clients our expertise by developing highly
effective learning systems, tools, and action based workshops & consulting Services.

working
flexible and cost effective way.

The truly successful corporate learning program is actually a process. Once a successful model is
in place, and the corporate culture is one that encourages learning and innovation–where
knowledge is valued at all levels throughout the organization–the company needs to actively
sustain and protect it. Perpetual improvement through new learning and insight requires an
organization committed to its employees’ lifelong learning.

Skill Enhancer uses a wide variety of metrics to assess the value of learning in an effort to directly
Connect learning programs to short- and long-term business improvements.

A Positive Life Style Training Company

 List of Training Programs conducted by Skill Enhancer

Health Programs
 Beyond ( Be your Own Doctor)
 Life Style Programme
 Working Towards a Stress Free Life
 Work-Life Balance

Personal Enhancement Programs

 Building collaborative relations
 Change management/Parivartan ki oar
 Conflict management
 Creativity, problem solving and decision making
 Developing a Positive work culture
 Facing challenges together
 G.O.A. L (Getting over all limitations)
 Inter-Personal Skills
 Lateral thinking
 NET (Nurturing Excellence in Teams)
 OASIS (Orientation to Achieve Success in Sales)
 Personal Excellence Program/PDP
 Sampuranta ki oar
 Self development
 Increasing Productivity through 5S & Kaizen
 Understanding human behaviour

Role specific Programs

 BOND (Building Opportunities for New Development)
 DHARMA (EDP, SDP,) (Dedicated Human Action
& Responsibilities to Master Achievement)
 LEAD (Leading Effectively to Achieve Development)
 Train the trainer (T.T.T)

Safety programs
 Disaster management
 Fire and safety

We also provide coaching and counseling services as a follow up with training programs
as well as independently.

Our Approach

We are innovative in our approach, researching the needs of our clients thoroughly,
ensuring an in-depth understanding of their training and business needs. Programmes
appropriate to the specific context and culture of the organisation are designed and then
delivered.

A Positive Life Style Training Company

Since our inception, we have remained true to five unwavering commitments.

Draw on the expertise of seasoned trainers. Each of our trainers have an average of 10
years relevant experience in the industry, and have a track record of conducting various
programmes for various Blue Chip companies in India and Abroad.

Provide an environment that is conducive to learning. Among other things, participants

have access to interaction with the Trainer and later on also whenever they require. Our
goal is to make learning experience as enjoyable and beneficial as possible. This is why
we adhere to rigorous standards of methodology and ensure that our consultants provide
you with all type coaching assistance.

Provide comprehensive learning material. We provide each participant with

comprehensive material that serves as an easy-to-use reference guide in which trainees can
find any of the information covered during the course. (Subject to payment).

Offer an unparalleled price/quality ratio. We are committed to offering high-caliber

training at a price/quality ratio unrivalled in Delhi.

Provide concrete and current course content. We constantly update and improve our
courses in response to the suggestions and criticism provided by our participants in the
evaluation forms they fill out. Our course content is concrete, and it is taught with a focus on
logical progression and over-all comprehension.

We at Skill Enhancer look forward to receive your queries and the opportunity to serve your
company.

We are sure that you would like to make a difference to your colleagues and to yourself.

All our courses are tailor-made as per the requirement of the client and the targeted
audiences. We cater to all segments –Workers to Senior Level.

Some of our Clients:

Airport Authority of India

NTPC Ltd
NHPC Ltd
Indian Oil Corporation Ltd
Nobel Systems
Nucleus Software
Paramahansa Technologies Ltd

A Positive Life Style Training Company

C-4/40 A, Lawrence Road, Delhi-110035, India
Ph. +91-011-27106535, 011-43583470 Mobile: 09650059003, 09968248075,
Email: [email protected], [email protected]

A Positive Life Style Training Company