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Experience in management, supervision, general office and customer service. Orga nizational skills with the ability to independently plan and manage diverse busi ness relationships. Initiative. Leadership. Continuous improvement orientation.

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39 views1 page

Untitled

Experience in management, supervision, general office and customer service. Orga nizational skills with the ability to independently plan and manage diverse busi ness relationships. Initiative. Leadership. Continuous improvement orientation.

Uploaded by

api-77056778
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Karla J.

Casco
2626 W. Cornelia Ave. #6, Waukegan IL 60085
Cell: 847-770-9746 email: [email protected]

PROFILE
Experience in management, supervision, general office and customer service. Orga
nizational skills with the ability to independently plan and manage diverse busi
ness relationships. Ability to work unsupervised in any environment. Ability to
set priorities and manage multiple tasks. Strong attention to detail. Initiative
. Leadership. Continuous improvement orientation.
EXPERIENCE
Andrew's & Staff Force, Waukegan, IL March 2006 - January 2010
Account Manager/Staffing Supervisor/Staffing Coordinator
Provided daily supervision and direction to staff. ReduceD rework. Reviewed hir
ing paperwork to make sure everything was up to date and correct. Made sure cust
omer work orders were filled with qualified temporaries. Monitored employees att
endance and performance. Maintained customer and temporary employee records to e
nsure completeness and accuracy. Resolved problems or complaints of customers an
d temporaries. Dealt tactfully and effectively with difficult clients. In charge
of 300+ employees (on-site). Coached and Counseled temporaries to ensure qualit
y performance and job satisfaction. Maintained log of daily activities as well a
s quarterly reports. Maintained positive company image during difficult situatio
ns. In charge of hours. Worked independently and unsupervised in a fast speed en
vironment. Opened and closed business.
Liberty Tax Service, Waukegan, IL January 2006 - April 2010 (seasonal)
Office Supervisor/Tax Preparer
Provide office support by answering phones, making appointments, filing, greetin
g clients. Prepared Federal and State taxes for customers. In charge of teaching
classes to new employees. Monitored results and made changes accordingly. Conti
nuous quality improvements. Opened office.
Century 21 Rockenbach, Round Lake, IL February 2004 - April 2006
Office Supervisor/Office Assistant
General office support by typing documents, filing, entering data, ordering supp
lies, answering phones, payroll, faxing, inputting listings in MLSNI, processing
sales contracts, scheduling appointments. Worked effectively unsupervised. Tact
fully answer questions, and resolved problems. Supervised 8 rental properties. D
esigned brochures. Advertised in 2 different magazines and 4 newspapers. Operate
d large amounts of money. Opened and closed business.
EDUCATION
Business Administration
Robert Morris University (enrolled)
OTHER
- Notary Public - State Of Illinois
- Bilingual - Fluent in English and Spanish

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