DP-10/DP-20/DP-30

System Recovery Guide

 Contents
Contents .............................................................................................................................. 1

Revision History ................................................................................................................. 2

Before the Recovery ........................................................................................................... 3

1 Step One - Data Backup............................................................................................... 5

2 Step Two – Make the Recovery USB Flash Drive ....................................................... 6

3 Step Three – System Recovery ................................................................................... 9

3.1 Operating System and Application Software Recovery .......................................................... 9
3.2 Application Software Recovery ............................................................................................. 12

4 Step Four – Verification ............................................................................................. 14

4.1 Verify system software version .............................................................................................. 14
4.2 Check system functions for proper operation ....................................................................... 14

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 Revision History
Mindray may revise this publication from time to time without written notice.

Revision Date Reason for Change

Add the description: ―If recover Doppler to 02.00.00 version or higher
2.0 2015.4.15 versions, you need to recover operating system to 2015-01-30 (Rev47005)
version or higher versions first.‖
3.0 2018.5.15 Update the compatibility description

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 Before the Recovery
1) This document describes how to recover the DP-30 diagnostic ultrasound system software.
System recovery includes operating system (Linux) recovery and application software (Doppler
software) recovery.
Note: This document is applicable to all versions unless specified otherwise.
2) The system recovery procedure for DP-10 and DP-20 is same as DP-30 though using different
software package.
3) Determine current software version: turn on the DP-30, press <Setup> key, and click on [About].
Write down current UPG Version number.
4) You need the following items:
a) A recovery USB flash drive with pre-loaded software from Mindray, or
b) Software package files (ZIP file) and an empty USB flash drive with minimum 2GB space.
5) Make sure the DP-30 is connected to AC power throughout the recovery. Do not cut off or shut
down the system during the process.
NOTE: If recovering Doppler to 02.00.00 version or higher versions, you need to recover
operating system to 2015-01-30 (Rev47005) version or higher versions at first.

 OS and Doppler version compatibility statement for PC module replacement

1. The compatibility analysis is as follows:
New Non-
Control Old DP-
Main Old DP-30 Power DP- New Power
Machine Panel 10/DP-20
Board Software 10/DP-20 Software
Model Identification Software
ID Package Software Package
Code Package
Package
Can be
DP-10 Can be recovered,
Cannot be Cannot be
9.0.1 2308 recovered but the
Series recovered recovered
successfully image will
be abnormal
Can be
DP-20 Can be recovered,
Cannot be Cannot be
9.0.1 2308 recovered but the
Series recovered recovered
successfully image will
be abnormal
Can be
Can be
DP-30 9.3.1 recovered, Can be
recovered, Cannot be
2308 but the recovered
Series /10.3.1 but errors will recovered
image will successfully
occur.
be abnormal

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2. Sample prompts of the incorrect operation
 If the machine model is DP-30 series, the main board ID is 9.3.1, the control panel identification
code is 2308, and the new non-Power DP-10 software package is used:
The system will fail to copy probe POD data, for the machine model is incompatible with the
software package. A prompt is displayed as follows.

 If the machine model is DP-10 series, the main board ID is 9.0.1, the control panel identification
code is 2308, and the new Power DP-30 software package is used:
The system will fail to be recovered, for the machine model is incompatible with the software
package. A prompt is displayed as follows.

 If the machine model is DP-20 series, the main board ID is 9.0.1, the control panel identification
code is 2308, and the new non-Power DP-20 software package is used:
The system will fail to recovered, for the main board is incorrect. A prompt is displayed as follows.

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1 Step One - Data Backup
(1) Back up user preset data.

CAUTION: User preset data may be erased during the recovery. Mindray strongly
recommends backing up user presets prior to the recovery.
To back up user presets to a USB flash drive:
Plug a USB flash drive into the machine, press <SETUP> key on the keyboard 
[Maintenance] [Preset Manager]  [Export]. Select USB drive (usually it is drive F), and type
a name for the preset data file and click on [OK].
(2) Back up patient data.

CAUTION: Even though patient data including patient info, images, cine loops
and reports usually will not be affected during recovery, for safety
consideration, Mindray strongly recommends having all the patient
data backed up before the recovery.

Refer to operator’s manual for detailed instructions of how to backup patient data.

CAUTION: Patient data and presets from a software version might not be
compatible with other software versions.

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2 Step Two – Make the Recovery
USB Flash Drive

(1) If you already have a recovery USB flash drive ordered from Mindray, this step is not necessary.
Continue to Step Three – System Recovery.

(2) Format the USB flash drive.

CAUTION:  Formatting the USB flash drive will erase ALL the data on it. Back
them up prior to the formatting if necessary.
 The system supports only FAT32 format USB disk.
 The USB disk should contain only one partition.
 Disconnect all the extra USB devices to the machine.

Plug in the USB flash drive into a computer (take Windows operating system as an example). Go
to My Computer, right click on the USB flash drive (Removable Disk) icon and select [Format].
Select FAT32 as File system, click [Start]. Click [OK] if it’s safe to erase all files on the USB flash
drive. A message ―Format Compete‖ will be displayed shortly.

(3) Select the suitable method to copy the software package:

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You can download application software ZIP file in the path Software/Ultrasound Application
Software and operating system recovery software ZIP file in the path Software/Operating System
Software from TDP.
NOTE: Please locate the corresponding ultrasound model file folder to download the
software.
a) If you want to recover operating system software and application software, extract the operating
system software package ZIP file to the root directory of the USB flash drive, then extract
application software package ZIP file to the ―doppler‖ directory. Explore the USB flash drive on the
computer to make sure it has following files and folders.

Furthermore, for "Doppler" directory, please make sure that "Doppler" directory has following
folders and files; otherwise, the system will not find the route to recover application software after
operating system recovery.

 Doppler: application software restoration data will be placed here. If the data exists, ultrasound
software will be automatically restored after the operating system is restored; otherwise, only
the OS will be installed.

 Sys, efi, bzImage, initrd.gz: operating system data.

 Mrcs.sh: installation program.

 Version.txt: version file.

b) If you only want to recover application software, extract the application software package ZIP file
to the root directory of the USB flash drive.

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(4) Disconnect the USB drive from the computer.

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3 Step Three – System Recovery
(1) To recover both operating system and application software, follow the instructions in 3.1 Operating
System and Application Software Recovery.
(2) To recover the application software only, skip 3.1 and follow the instructions in 3.2 Application
Software Recovery.

3.1 Operating System and Application Software

Recovery
(1) Turn off the machine. Disconnect all USB devices connected to the DP-30, and plug in the
recovery USB flash drive.

(2) Turn on the machine. Repeatedly press <F4> key until "Enumerating Boot Devices…‖ displays on
the top of the screen. Then it displays Boot Options screen as below. If you cannot see it, turn the
machine off then turn it on and try again.

[1]——Update the version of loading program;

[2]——Boot from the HDD； [3]——Boot from the USB disk.

(3) Select the item [3]—EFI USB Device, then press <Enter> key to enter the system software
installation selection screen like below.

These selections are described as follow:

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 Option Display Note
Start the OS restoring only, user data will be kept
1 Install system with keeping user’s data
when finished.
The solid state disk (SSD) will be partitioned and
Install system without keeping user’s
2 formatted .All data will be erased at first, then
data (format all disk)
start the OS restoring.
Initialize the secondary hard Format the optional HDD (It is only used for the
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disk<optional> machine which is configured with HDD).

(4) Enter number 1 and press <Enter> key to recover system while keeping patient data.

CAUTION: DO NOT choose number 2 unless instructed by Mindray. All hard disk
partitions will be formatted and all user data will be erased, including
user presets and patient data if number 2 is selected and confirmed.
The option keys will be kept in both installation selections.

(5) Operating system software recovery begins.

(6) Press <Enter> key to reboot the machine when the message ―System has been installed
successfully‖ is displayed on the screen.

NOTE: If the Boot Options screen displays again like step 2), enter 2 to select boot from hard
disk and press <Enter> key to continue. Or else, ignore the operation.

(7) The machine will reboot and continue the application software installation automatically.

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(8) After around 10 minutes, a message as below will be displayed on the screen.

(9) Enter N then press <Enter> key to keep the user presets, or enter Y then press <Enter> key to
erase current presets and load factory default presets.

(10) Press <Enter> key to turn off the unit when the message below is displayed on the screen.

(11) Disconnect the Recovery USB Flash Drive, and jump to ―Step Four-Verification‖.

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3.2 Application Software Recovery
1) Disconnect all USB devices connected to the DP-30. Plug in the recovery USB flash drive.

2) Turn on the machine, the USB icon displays in the lower right corner of the screen.
3) Log in as Service account.

If user account control is turned on, click the Session Manager icon at the lower right corner
and then click [Change User]. Hold Ctrl key and press / key. Select [Service] in User Name and
input password to log in.
If user account control is turned off and the Session Manager icon is not displayed, hold Ctrl key
and press / key to bring out the login dialog directly. Select [Service] in User Name and input
password to log in.

4) Press <Setup> key  [Maintenance]  [Other], Select [Recover] in the Maintenance menu and
press Set key to enter.
5) Click [OK] on the pop up screen to proceed.

6) Select USB Drive (usually Drive F) and highlight ―boot_doppler.sh‖ file in the ―Doppler‖ folder. Click
[OK]. The system will shutdown automatically.

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7) Press power button to turn on the machine. The application software installation starts
automatically.

8) After about 10 minutes, a message as below will be displayed on the screen.

9) Enter N then press <Enter> key to keep the user presets, or enter Y then press <Enter> key to
erase current presets and load factory default presets.

10) Press <Enter> key to turn off the unit when the message below is displayed on the screen.

11) Disconnect the Recovery USB Flash Drive.

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4 Step Four – Verification

4.1 Verify system software version

Turn on the DP-30. Press <Setup> key  [About]. Ensure version numbers including Product Name,
Configuration Type and UPG Version displayed on the screen matches the software package you
received.

4.2 Check system functions for proper

operation
Check the functions of installed options, peripherals, DICOM and others. Configure them if necessary.

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P/N: 046-004644-00(V3.0)