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Andreea Ioana Petre: Contact

Andreea Petre has experience as a customer service representative for Ascensos and NN. She completed an internship at TUI Travel where she learned to make tourist offers and use their booking software. Petre is ambitious and seeks continuous development and new challenges to improve her skills in customer experience, Microsoft Office, and time management.

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Muskan Manchanda
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0% found this document useful (0 votes)
62 views2 pages

Andreea Ioana Petre: Contact

Andreea Petre has experience as a customer service representative for Ascensos and NN. She completed an internship at TUI Travel where she learned to make tourist offers and use their booking software. Petre is ambitious and seeks continuous development and new challenges to improve her skills in customer experience, Microsoft Office, and time management.

Uploaded by

Muskan Manchanda
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Contact
Andreea Ioana Petre
www.linkedin.com/in/andreea- Customer Service Representative at Ascensos
ioana-petre-a0a6971b6 (LinkedIn) Bucharest

Top Skills Summary


Customer Experience
I'm a strong and ambitious person, seeking continuous development
Microsoft Office
and always ready to face new challenges.
Time Management

Experience
Ascensos
Customer Service Representative
September 2020 - February 2021 (6 months)
Romania

NN
Customer Care Representative
August 2019 - April 2020 (9 months)
Bucharest, Romania

-Contacting customers by phone for various information on insurance policies


-Data collecting and information on different payment methods;
-Providing all the necessary information and solving all the requests made by
customers;
-Registration of customer complaints sent by phone or e-mail and then sending
them to the approved
department.

Through this working experience I discovered that I am able to adapt to new


working conditions, and that I can do a great job in working with people.

TUI
Intern
February 2019 - May 2019 (4 months)
Bucharest, Romania

TUI TRAVEL was the place where I did the mandatory practice for my
University.
The "internship" took place at TUI Travel Center agency form mall Park Lake.

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I consider this first experience in the field of work an important period in my


life, because, here I learned how to relate to people and what steps must be
followed in order to satisfy their needs and requirements regarding tourist
offers and packages.

During this internship I learned how to make a tourist offer and I also had the
opportunity to work in the agency's software program, Travel Manager.

I had the opportunity to work with qualified staff in a beautiful and welcoming
atmosphere and I am very grateful for this experience.

Education
Academia de Studii Economice din București
Bachelor's degree, Business and Tourism in English · (2017 - 2020)

Activity
03/14/2022, Muskan Manchanda added candidate to customer care
executive

03/14/2022, Viewed by Muskan Manchanda

  Page 2 of 2

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