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Document
Apple marketing strategy is based on the founder Steve Jobs’s philosophy that customers do not always
know what they want.
Apple’s value proposition is “beautiful design that works right out of the box with ever-smaller
packaging” The world’s largest IT company by revenue has been able to avoid price wars with
competitors by emphasizing its unique value proposition in its marketing communication messages.
An important feature of Apple marketing strategy is that the world’s largest IT company by revenue
does not use Pay-Per-Click (PPC) online ads on with Google or Facebook. Instead, marketing strategy of
Apple relies mainly on two pillars – product placement (especially with celebrities and in popular shows)
and the buzz created by positive reviews in the media.
Apple systematically benefits from the buzz created by positive reviews in the media – both, traditional,
as well as, social media. The company achieves positive reviews due to high quality and advanced
features and specifications of its products and services. Moreover, the multinational technology
company proactively contributes to the creation of positive reviews in the social media.
Storytelling through video and viral marketing is an important element of marketing strategy for Apple.
The world’s largest IT company by revenue conveys its marketing message through aspirational
storytelling that resonate with members of target customer segment. Famous “1984” ad, first aired
during 1984 Superbowl communicates the story of Apple as a rebellious company that challenges the
status quo.
Apple uses numerous print and broadcast media to market iPhones. The company uses billboards and
television to promote iPhones. Currently, most households own televisions. Thus, the company is
guaranteed of reaching a broad target audience. The advertisements are structured in a way that they
depict the superior quality of the iPhones.
Digital Marketing
Apple has been relying on traditional advertising media for many years. Holm (2006) claims that the
company did not have a Facebook, Tweeter, or Instagram account for marketing iPhones. However, the
need to monitor and understand changes in consumer behavior has forced Apple to invest in digital
marketing.
Point-of-Purchase
The points-of-purchase is located in a strategic location to reach many customers. Apple understands
the power of point-of-purchase in marketing. As a result, it has established signature stores that
facilitate the promotion of iPhones and other brands.
Direct Marketing
Apple Company uses direct marketing to sell iPhones and other products. The company relies mainly on
emails. It sends emails to target customers to inform them about the latest iPhones. Apple has a
database of potential and existing clients. The company uses direct marketing to launch new iPhones.
Sales promotion
Apple Inc. uses sales promotion to boost the demand for iPhones. The company uses email to contact
clients who qualify for iPhone upgrade. Apple sends promotional emails to customers encouraging them
to purchase the latest series of iPhones.