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General Sales Manager/General Manager

Jeffery Mays has over 20 years of experience in automotive sales management. He has a proven track record of improving sales metrics and profitability at multiple Infiniti dealerships across the Northeast. His most recent role was as General Sales Manager at Infiniti of Englewood, where he increased new car sales by over 150% in two months. Mays is seeking a new role as an Executive Manager to lead an organization to exceed market and performance objectives.

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96 views

General Sales Manager/General Manager

Jeffery Mays has over 20 years of experience in automotive sales management. He has a proven track record of improving sales metrics and profitability at multiple Infiniti dealerships across the Northeast. His most recent role was as General Sales Manager at Infiniti of Englewood, where he increased new car sales by over 150% in two months. Mays is seeking a new role as an Executive Manager to lead an organization to exceed market and performance objectives.

Uploaded by

api-79245094
Copyright
© Attribution Non-Commercial (BY-NC)
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Jeffery William Mays

5 Eastbrook Road
Harrington Park, New Jersey 07640-1357
Cell:(740) 253-0689 / E-mail: [email protected]

Career Objective:
As an approved Infiniti Executive Manager, to become an integral part in leading
an organization to exceeding market and performance objectives.
Employment:
INFINITI OF ENGLEWOOD/O'BRIEN NISSAN, NJ.
General Sales Manager/General Manager July 2009-Sept. 2010
Transferred from O'Brien as GM to Englewood in June, 2010 due to O'Brien being s
old. In two months at Englewood, new car sales improved from 40 in May to 105 i
n July, and pre-owned sales increased from 19 in May to 41 in August. At time of
being recruited to run O'Brien Nissan in July, 2009, dealership was in serious
financial condition, had been performing poorly for over two years, and was in d
anger of losing its franchise. Through very hard work and commitment of entire t
eam, the dealership was restored to solid financial footing in less than a year
, enjoying healthy sales and service improvement in every month over the previou
s year.
INFINITI OF WEST HAVEN, West Haven, CT.
Executive Manager, July 2008-July 2009
Improved new car sales from average of 25 new units/mo. to over 50 units/mo., an
d pre-owned sales from average of 12/mo. to 22/mo. during tenure, and in June, 2
009 dealership for first time had net monthly profit of over $100k.
PEPE INFINITI, White Plains, NY.
General Sales Manager, November 2007-July 2008
Built sales and mgt. team that improved dealership national ranking #48 to #2 as
of May, 2008. New car department grew to 160 to 180 units/mo. from 70 to 90 un
its/mo. previously, and the pre-owned sales department was established, making i
t a successful, profitable area of operations.

INFINITI OF COLUMBUS,OH./NASHVILLE,TN.
General Manager, November 2005-October 2007
Originally Pre-owned Sales Manager, with promotion to General Manager in July, 2
006. Promotion came as result of tripling pre-owned sales from average of 17 un
its/mo. to 54 units/mo. in 2006. Upon taking over as General Manager in July 20
06, moved new car sales from average of 43 units/mo to 65 units/mo including two
months of 80+ new units. Dealer is now consistently sales leader in district,
and recognized by manufacturer with numerous sales objective achievement awards.
Customer satisfaction scores improved during tenure also. Improvements in sale
s and service performance resulted in a total dealer net profit increase of 375%
from 2005 to 2006.
GERMAIN MOTOR COMPANY, Columbus, OH.
Used Car Sales Manager, Used Car Director, August 2002-November 2005
(November 2003-November 2004) Used Car Director, Germain Chevrolet.
Promoted to position at time Germain purchased dealership from Metro Chevrolet
in November, 2003. Duties included overseeing all areas of Used Car Department c
onsisting of 12 salespeople, two sales managers, two secondary finance managers,
and controlling $1.5M to $2M of inventory. Ancillary duties included advertisi
ng compilation, commission payroll, on-site marketing, and wholesale. In 12 mon
ths of operation, the department increased unit sales by over 300 units annually
, with total sales of over 1200 units, and increased average from $1700/unit to
$2300/unit including F&I income.

(February 2003-October 2003) Used Car Manager, Germain Toyota.


Promoted to position from Germain Ford. Responsible for productivity of sales s
taff of 12 to 14 members, including desking and structuring of deals, customer T
.O.'s"(closing), and helping salespeople monitor and manage prospect/client data
base. During tenure at Toyota, had sales of over175 units/mo. in two different
months, and over 190 units/mo. on two other occasions.
(August 2002-January 2003) Used Car Sales Manager, Germain Ford.
Added as a third sales manager in order to help department achieve increased sal
es objectives for 2003. Provided support needed by sales staff to increase prod
uctivity via more efficient and thorough client follow up, and better management
availability for customer turnovers when necessary. Implemented effective proc
ess of reducing aged inventory which, along with developing efficient reconditio
n/service program, improved the gross profit average noticeably.
NOURSE FAMILY OF DEALERSHIPS, Chillicothe, OH.
Sales, F& I, General Sales Manager, Used Car Director, May 1991-July 2002
Majority of 11 year span at this location as General Sales Manager, responsible
for overall sales operations (new and used) in a large automall complex consisti
ng of up to eight makes-Ford, Lincoln-Mercury, Honda, Toyota, Nissan, Pontiac, B
uick, Cadillac. During that time, other areas of initiative included administer
ing an ongoing sales training program, developing ad campaigns, managing the tot
al ad budget, and control/ordering of new car inventory. Appointed Used Car Dir
ector when Chillicothe location expanded to three Used Car locations in 2000. R
esponsible primarily for asset management of total used inventory by reducing nu
mber of aged units, controlling days supply, matching proper inventory mix to ea
ch location, and buying inventory through various sources, including auctions an
d manufacturer off-lease programs. During tenure of employment, the Nourse Chill
icothe location grew steadily, became the largest in Southern Ohio, and consiste
ntly was one of the two most profitable dealerships within the Nourse Corporatio
n.
Education:
OHIO UNIVERSITY-CHILLICOTHE, Chillicothe, OH.
Student, September 1981-April 1983
Completed a number of courses in Business MGT Technology Program-at the time, a
newly formed two year degree program designed to accelerate management education
without requiring typical peripheral courses associated with a four year BS deg
ree in business.
PAINT VALLEY HIGH SCHOOL, Bainbridge, OH.
Student, September, 1978-May, 1981
Completed high school education. Earned diploma, participated in basketball and
baseball programs, two and four year letterman, respectively.
Completed numerous sales, F&I, and management Courses in last 20 years, attended
many specialized sales and management training seminars, including five worksho
ps focusing on employment law.
References:
PATRICK MURRAY, Executive Manager, Courtlandt Manor, NY (615) 598-8200
JOHN MCLEAN, GSM, Newburgh, NY (518) 937-7533
RICHARD RING-DOM, Nissan/Infiniti USA, Somerset, NJ (732) 259-8235

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