Work Queue
Work Queue
--we can have more control over each and every record
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Priority
Defauly 0
-we can set priority that decide when we need to pick any item from the queue
-Priority can be changed by using set priority action
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Tags
Tags are used to catgories your queuedata, grouping the queue data
Actions:
Tag Item
Untag Item
Mark as exception action
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6.4
6.10.2
6.10.3
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-we can't keep any record in the locked state either we can mark it complete or
exception
-for tagging item its not required to have item in the locked state