Fiery Reference Manual

Version 1.1
2016/06/15
For any questions or issues, contact [email protected]

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 Table of Contents
Basic Functions

1.1 Setting IP Address for Bustled/Integrated Controllers

1.2 Setting IP Address for Standalone/External Controllers
1.3 Installing Command WorkStation
1.4 Setting Date and Time
1.5 Removing or Changing the Password
1.6 Calibration – Platen using Command WorkStation
1.7 Calibration – Platen using the Device UI
1.8 Resetting Calibration

Loading Software

2.1 How to use the USB Flash Installer to load Base Software
2.1.2 USB Software Installation
2.1.3 Having more than one Fiery Software on the same Flash Drive
2.2 How to use the USB Clone Tool for Software Loading
2.2.1 Error Codes and Remedies
2.3 Installing Software on a Standalone/External Controllers
2.4 Where to locate patches
2.5 Loading patches (Integrated – CWS)
2.6 Loading patches (Integrated – Webtools)
2.7 Loading patches (Standalone)
2.8 Fiery Network Controller for WC7800

Scanning

3.1 Retrieving a scan using the Remote Scan Application

3.2 Retrieving a scan using WebTools
3.3 Creating a Personal Scan Mailbox

Configuration Backup and Restore

4.1 Backup Fiery Settings

4.2 Restore Fiery Settings
4.3 Restore Default Fiery Settings
4.4 Archiving Job Queue (Creation)
4.5 Archiving Job Queue (Restoring)

Troubleshooting

5.1 Common Problems

5.2 Common Solutions
5.3 Performing a Clear Server
5.4 Clearing the CMOS
5.5 Restore Default Fiery Settings - Refer to Section 4.3

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Part Numbers (most commonly replaced parts)

6.1 Hardware Part Numbers – External/Standalone

6.2 Hardware Part Numbers – Bustled/Integrated
6.3 Hardware Part Numbers – Fiery Controller for WorkCentre 78xx
6.4 Software Part Numbers – External/Standalone
6.5 Software Part Numbers – Bustled/Integrated

Links to Download Patches

7.1 Links for External/Standalone Servers

7.2 Links for Bustled/Integrated Servers
7.3 Link to EFI Customer Documentation

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1.1 Setting IP Address for Bustled/Integrated Controllers___________________
Procedure for: DC240/250, DC242/252/260, and 700DCP

1 – Press the Log In/Out button

2 – Enter “11111” then press Confirm
3 – Select System Settings
4 – Select System Settings
5 – Select the Down arrow button
6 – Select Network Controller Settings
7 – Select Network Settings
8 – Enter the IP Address, Subnet, and Gateway addresses

Procedure for: XC550/560/570, C75/J75

Network Setup for IOT to properly communicate with the Fiery

1 – Press the Log In/Out button

2 – Enter “admin / 1111” then press Enter
3 – Press the Machine Status button
4 – Select the Tools tab
5 – In the Group column, select Connectivity & Network Setup…
6 – Select Protocol Settings
7 – Option 1 (preferred): Leave the machine network settings for DHCP or
8 – Option 2: If setting the machine to static
IP Address: 100.100.100.101
Subnet: 255.255.255.252
Gateway: 100.100.100.102

Network Setup for Fiery Controller

1 – Press the Log In/Out button

2 – Enter “admin / 1111” then press Enter
3 – Press the Machine Status button
4 – Select the Tools tab
5 – In the Group column, select the down arrow
6 – Select Network Controller Settings
7 – Select Connectivity & Network Setup…
8 – Enter the IP Address, Subnet, and Gateway addresses

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Procedure for: C60/C70

1 – Press the Log In/Out button

2 – Enter “admin / 1111” then press Enter
3 – Press the Machine Status button
4 – Select the Tools tab
5 – Under the Group column, select Connectivity & Network Setup
6 – Under the Features column, select Protocol Settings
7 – Select IPv4 – Network Settings, then select Change Settings
8 – Select IPv4 – IP Address Resolution, then select Change Settings
9 – Select Static, then select Save.
10 – Select IPv4 – IP Address, then select Change Settings
11 – Enter the IP Address using the touch-screen or keypad, then select Save
12 – Select IPv4 – Subnet Mask, then select Change Settings
13 – Enter the subnet mask using the touch-screen or keypad, then select Save
14 – Select IPv4 – Gateway Address, then select Change Settings
15 – Enter the Gateway Mask using the touch-screen or keypad, then select Save

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1.2 Setting IP Address for Standalone/External Controllers__________________

There are normally two IP addresses to enter

1 – Local Area Connection will be used to communicate with the external network
This port is normally labelled NET, use a straight network cable from this port to the external network.

2 – Local Area Connection 2 is used to communicate with the IOT, this should be set to:
This port is normally labelled SCAN, use a cross-over network cable from this port to the network port of the machine.
IP Address: 100.100.100.102
Subnet: 255.255.255.252
Gateway: May be left blank

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1.3 Installing Command WorkStation_from EFI Website_____________________

Step 1: Connect to the EFI download page at: http://www.efi.com/support-and-downloads/downloads/, then select
Fiery Command WorkStation.

Step 2: Select the Free Download link.

Step 3: Fill in the blank fields, this will allow you to download the software.

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Step 4: Once installed, open Command WorkStation, then select the [+].
Note: The left column will not have a list of Fiery Servers, this is a screen capture from my PWS.

Step 5: Enter the IP Address of the Fiery Server, then select [Connect].

Step 6: The default password is Fiery.1, but there are instances where the customer has removed it, in these
cases leave the password field blank.

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1.4 Setting Date and Time______________________________________________

Method 1: Fiery WebTools

Step 1: Wait until the Fiery completes the boot up process and a Start Page is printed.
This page will have the IP Address of the Fiery.

Step 2: Alternatively, the IP Address can be obtained from the UI.

Step 3: Open a browser window and enter the IP Address.

Step 4: Once Fiery WebTools opens, select the [Configure] tab, then select [Launch Configure].

Step 5: Once the Configure window opens, select [Server], then [Regional Settings], then [Set].

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Step 6: Set the correct Date and Time, select [OK], then exit and reboot the Server.

Method 2: Command WorkStation

Step 1: Connect to the Server using CWS, select the [Server] pulldown menu and select [Configure].

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Step 2: Once the Configure windows open, select [Server], then [Regional Settings], then [Set].

Step 3: Set the correct Date and Time, select [OK], then exit and reboot the Server.

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1.5 Removing or Changing the Password_________________________________
The default Password is Fiery.1, removal of the Password is normally performed to obtain easier access, such as
connecting via Command WorkStation, or to change the Password for security purposes.

Step 1: Start Command WorkStation, select the Server, then click on [Connect].

Step 2: Enter the Password, default is Fiery.1, then select [Login].

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Step 3: Select the [Server] pulldown menu, then select [Configure].

Step 4: Delete or change the Password or Passwords, select [Apply] then select [Reboot].

Note: When the Password is removed and the [Apply] button is selected, asterisks will re-appear, this is normal.

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1.6 Calibration - Platen using Command WorkStation______________________

Note: If Calibration of the Scanner is required, perform Steps 1 & 2, otherwise skip to Step 3
Note: The part numbers for the Gray Scale are: 1E39230 or 544P24281

Step 1: Select [Device Center], and in the General Tab, click on [Preferences].

Step 2: Check the [Prepare scanner for ColorCal calibration], then click on [Save].

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Step 3: In Job Center, select the [Calibrate] icon.

Step 4: The Calibrator popup window will appear, select the [Paper Source] to change the stock.

Step 5: Change the Measurement method to ColorCal.

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Step 6: In this example, Tray 3 is selected, select [Continue].

Step 7: Once the Calibration sheet has printed, click [OK] to continue

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Step 8: Select [Print Instructions] if required, follow the instructions on scanning the calibration sheet,
then select [Continue] once scanning has completed.

Step 9: Select [Test Print] to print a comparison page, then select [Apply & Close] to save the calibration.

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1.7 Calibration - Platen using the Device UI_______________________________
Note: The part numbers for the Gray Scale are: 1E39230 or 544P24281

1 – Press the Service Home button.

If the All Service icon is not displayed, press the Services button next to the color press touch panel.

2 – Press the Fiery icon, then press Calibrate.

If you are not already logged on as an administrator or operator, a log-in screen appears.

3 – Log on as Administrator or Operator, if required.

4 – For Select Tray, choose the paper source for the measurement page.

5 – Press the Print to print the measurement page(s).

If scanner calibration is enabled on the Fiery server (the option is enabled in CWS Calibrator Preferences),
the ColorCal Scanner page is printed as well.

6 – To print the instructions for scanning, press Print Instructions.

7 – If the ColorCal Scanner page was printed, follow the instructions on the ColorCal Scanner page to place it on
the Platen along with the required strips, otherwise skip to step 10.

8 – Follow the instructions on the ColorCal Scanning Instructions page to scan the ColorCal Scanner page.

9 – Press Measure.
The Fiery retrieves the scan data and calculates the measurements.

10 – Follow the instructions on the ColorCal Calibration page to place it on the Platen along with the required strip.

11 – Follow the instructions on the ColorCal Scanning Instructions page to scan the ColorCal Calibration page.

12 – Press Measure.
The Fiery retrieves the scan data and calculates the measurements.

13 – When the measurement is complete, press Continue.

14 – Optionally, press the Test Print to print a test page.

15 – If the calibration is successful, press Apply to save the measurements.

Note: If your device does not have the Device Color Space option, perform the following:
a) Press the Log In/Out button on the Control Panel.
b) Log in as Administrator, default is “admin” and password is “1111”.
c) Press the Machine Status button.
d) Press the Tools tab.
e) Under the Group column, select Scan Service Settings, under the Features column, select Other Settings.
f) Select 6. Color Space, and select the Change Settings button.
g) Select Enable, and press Save.
h) Select Close, Close, and log out of Administrator mode.

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1.8 Resetting Calibration

Using Command WorkStation

Step 1: Connect to the Server using CWS, then Select [Device Center], then [Tools].

Step 2: Select [Preferences].

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Step 3: Select [Factory Defaults].

At the User Interface

1. Select the Fiery Icon on the UI.

2. Select Calibration.
3. Enter the Administrator credentials.
4. Select Restore Measurements.
5. Select Yes.

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2.1 How to Use the USB Flash Installer to Load Base Software_______________

Note: The following procedure assumes that you have the following items:

1 – USB Flash Drive (Kingston DataTraveler preferred)

2 – USB Setup Tool v2.0.21
3 – Fiery Software Installation Files

Items 2 and 3 can be found on the St-Laurent Server at: https://13.122.0.91 → DFE Software → Fiery → Color Fiery
Software → USB Flash Installation Files for Fiery Bustled.

2.1.1 Preparation_____________________________________________________

Step 1: Extract the Setup Tool and Instruction Set.zip to your PWS.

Step 2: Double click on the Fiery USB SetupTool v2.0.21.exe file and install the Setup Tool, then launch it using Start →
All Programs → EFI → Fiery USB Setup Tool, a window will appear as shown below.

Step 3: From the same folder as the Setup Tool, drag and drop the FCT_forEmbeddedSystem_image_1.0.iso
file directly in this window as shown above.

Step 4: Insert one USB Flash Drive to your computer’s USB port.

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Step 5: Once Steps 3 and 4 are completed, click on the [Next] button.

Step 6: Formatting should take less than 1 minute to complete.

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Step 7: Click [Close] if you are preparing only one USB Flash Drive.

Step 8: Once formatted by the Setup Tool, the USB Flash Drive will contain 6 files listed above, they need to be
deleted and replaced by the installation files of the Fiery Server.

CAUTION: If your PWS is configured to view hidden files, DO NOT delete the file labeled LDLINUX.SYS.
Doing so will render the USB Flash Drive unusable and the process of formatting the USB
Flash Drive will need to be repeated.

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Step 9: In this example, the [B35] C75 v1.0.zip was downloaded, unzipped, and copied to the root directory of the
USB Drive, replacing the files from Step 8. This USB Flash drive is now ready, but depending on what type
of Fiery software the USB contains, follow either Step 11 or Step 12.

Step 10: Continue to the next page for instructions on using the USB Flash Drive.

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2.1.2 Software Installation______________________________________________

Step 11: To install the software onto a WUP, AXA, or ERB Fiery Server, use the following steps:

1 – Print a Configuration Page.

2 – Power OFF the IOT using the Main Power Switch.
3 – Disconnect all cables from the Fiery (Copier Interface, Network, and Scan Cables),
except the power cable.
4 – DO NOT move the Service Switches.
5 – Attach the prepared USB Flash Drive to the Fiery’s USB port.
6 – Power ON the IOT using the Main Power Switch.
7 – Power ON the Fiery by pressing the Soft Power Switch.
8 – After about a minute, the Fiery will display 00, then will increment one digit every 30 seconds.
This will continue until the software load has completed, then the Fiery shuts down.
9 – Power OFF the IOT using the Main Power Switch.
10 – Wait at least 60 seconds, then remove the USB Flash Drive from the Fiery.
11 – Reconnect the 3 cables between the Fiery and the IOT.
12 – Power on the IOT using the Main Power Switch.
13 – If the Fiery does not power on after Step 12, press the Soft Power Switch on the Fiery.
14 – Wait for the software to install, this can take from 5 to 30 minutes.
15 – Upon successful installation, the LED Display should read “00” and a Startup page
will be printed.

Step 12: For ALL other Integrated Servers, use the following steps:

1 – Print a Configuration Page.

2 – Power OFF the IOT using the Main Power Switch.
3 – Disconnect all cables from the Fiery (Copier Interface, Network, and Scan Cables),
except the power cable.
4 – Move ONLY Service Switch 1 to the ON Position.
5 – Attach the prepared USB Flash Drive to the Fiery’s USB port.
6 – 700 only - Power ON the IOT using the Main Power Switch.
7 – Power ON the Fiery by pressing the Soft Power Switch
8 – After about a minute, the Fiery will display 00, then will increment one digit every 30 seconds.
This will continue until the software load has completed, then shuts down.
9 – 700 only - Power OFF the IOT using the Main Power Switch.
10 – Wait at least 60 seconds, then remove the USB Flash Drive from the Fiery.
11 – Reconnect the 3 cables between the Fiery and the IOT.
12 – Move Service Switch 1 back to the OFF position.
13 – Power on the IOT using the Main Power Switch.
14 – If the Fiery does not power on after Step 12, press the Soft Power Switch on the Fiery.
15 – Upon successful installation, the LED Display should read “00” and a Startup page
will be printed.

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2.1.3 Having more than one Fiery Software using the same Flash Drive________

If the capacity of the USB Drive is large enough, more than one Fiery Flash Installer can reside on the Drive.

Step 13: In this example, we will start with the 6 files from the [B35] C75 v1.0 still in the root directory of a
32GB Drive.

Step 14: A folder is created with the same name as found on the St-Laurent Server, and the files moved into
the folder.

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Step 15: Additional USB Flash Installation files are downloaded, unzipped, and placed into folders that have
the same name as those found on the St-Laurent Server for clarity.
In this state, the USB Drive will not work as the Fiery will only execute files in the root directory, it
will ignore anything inside of a folder.

Step 16: If a server for the 700 is to be loaded, simply move (do not copy), the files from the [MMX] folder
to the root directory and follow in the instructions at Step 11. Once the Fiery has been loaded, the
files should be moved back into the folder to eliminate confusion in the future.

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2.2 How to Use the USB Fiery Clone Tool for Embedded (Bustled) Servers_____

Important Information
_____________________________________________________________________

This method for loading software will install a clone image of a working Controller with the latest service packs as
described in Step 1.

Items 2 and 3 can be found on the St-Laurent Server at: https://13.122.0.91 → DFE Software → Fiery → Color Fiery
Software → Fiery Clone Tool and USB Setup Tool 2.0.21 with Factory Images.

DO NOT change the name of the folders created by the Fiery Clone Tool.

DO NOT have more than one folder from a particular Fiery model on the same USB Drive, this will confuse the Tool as it
will not know which Clone image to install.

Additional requirements: 2 USB Flash Drives

During internal testing using the Kingston DataTraveler USB Flash Drive, restoring of the 700 DCP was not successful
when other Clone folders were on the USB Drive, it worked fine if only the FCT files and 700 DCP folder were on the
USB.

If you have this issue, you will need to either remove all other folders when loading a 700 DCP, or purchase a second
USB Flash Drive specifically for this model.

Preparation
_____________________________________________________________________

Step 1: These instructions will prepare your USB to load the following Fiery Controllers.

a) [MMX] 700DCP v1.5 SP12

b) [XYY] XC550 v1.1 SP9
c) [B3G] EXi 570 v1.0 SP3
d) [B35] C75 v1.0 SP6
e) [R7B] EX-i C60/C70 v1.0 SP2
f) [BP2] 700i DCP v1.0 SP7
g) [P2X] EX-i 80 v1.2 with 13 patches

Step 2: Clone Image a) will require a 4GB USB Flash Drive.

Step 3: Clone Images b) through g) as a complete set will require a 32GB USB Flash Drive.

Step 4: Extract the Fiery USB SetupTool v2.0.21.zip file and install the Setup Tool, then launch it using
Start → All Programs → EFI → Fiery USB Setup Tool.

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Step 5: From the same folder as the Setup Tool, drag and drop the FCT_forEmbeddedSystem_image_1.0.iso
file directly in this window as shown above.

Step 6: Insert the USB Flash Drive to your computer’s USB port.

Step 7: Once Steps 5 and 6 are completed, click on the [Next] button.

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Step 8: Formatting should take less than 1 minute to complete.

Step 9: Click [Close] if you are preparing only one USB Flash Drive.

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Step 10: Once formatted by the Setup Tool, the USB Flash Drive will contain the files above, they are
significantly smaller than the USB installation files because they are only used to get the Fiery ready
for either Cloning or Restoring.

Step 11: The Clone Image folders can now be copied to the USB Flash Drive.

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Step 12: Unzip the Clone Images and copy the folders to the USB Drive.

This folder contains the expected configuration sheets after cloning

[B3G] EXi 570 v1.0 SP3

[BP2] 700i DCP v1.0 SP7

[R7B] EX-i C60/C70 v1.0 SP2

[P2X] EX-i 80 v1.2 with 13 patches

[XYY] XC550 v1.1 SP9

[B35] C75 v1.0 SP6

Step 13: At this point, the USB Flash Drive is now ready to load the above Clone images.

Step 14: Note: The 700 DCP v1.5 SP12 is on a separate key is not shown.
The name of the folder is: Xerox_DC700_E10_201410080725

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Restoring a Clone Image
_____________________________________________________________________

1 – If possible, print a Configuration Page of the Fiery server.

2 – Shut down the Fiery.

3 – Disconnect the cables to the Fiery except the power cable.

4 – Attach the USB Drive to an available USB port on the Fiery server.

5 – Set Service Switch 1 to ON, and leave Service Switch 2 at OFF.

6 – Power on the Fiery server using the Soft Power Switch.

7 – Allow the Fiery server to reboot from the USB Flash Drive to start the Fiery Clone Tool.

8 – In about a minute, the LED will starting flashing “AA”, then “00” repeatedly to indicate ready status.

9 – Set Service Switch 1 to OFF.

10 – The LED will display “C0” to indicate that the Fiery Server is preparing to be restored.

11 – After ten (10) seconds, restoring begins, the LED circulates “C1, C2, C3” repeatedly until the clone file completes
the transfer process, this should take about 15 minutes.

12 – When the restore process is complete, the LED flashes “CC”, then “00” repeatedly to indicate completion status.

13 – If step 12 does not occur, refer to the table of Error Codes and Remedies.

14 – Shut down the Fiery server using the Soft Power Switch.

15 – Remove the USB Flash Drive.

16 – Reconnect the cables.

17 – Power on the machine.

18 – Power on the Fiery server using the Soft Power Switch.

19 – Wait until a Fiery startup page is printed.

20 – Change the IP address of the Fiery.

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Creating a Clone Image
_____________________________________________________________________

1 – If possible, print a Configuration Page of the Fiery server.

2 – Shut down the Fiery.

3 – Disconnect the cables to the Fiery except the power cable.

4 – Attach the USB Drive to an available USB port on the Fiery server.

5 – Set Service Switch 1 to ON, and leave Service Switch 2 at OFF.

6 – Power on the Fiery server using the Soft Power Switch.

7 – Allow the Fiery server to reboot from the USB Flash Drive to start the Fiery Clone Tool.

8 – In about a minute, the LED will starting flashing “AA”, then “00” repeatedly to indicate ready status.

9 – Set Service Switch 2 to ON.

10 – The LED will display “b0” to indicate that the Fiery Server is preparing to be cloned.

11 – After ten (10) seconds, cloning begins, the LED circulates “b1, b2, b3” repeatedly until the clone file completes
the process, this should take about 15 minutes.

12 – When the clone process is complete, the LED flashes “bC”, then “00” repeatedly to indicate completion status.

13 – If step 12 does not occur, refer to the table of Error Codes and Remedies.

14 – Shut down the Fiery server using the Soft Power Switch.

15 – Remove the USB Flash Drive.

16 – Move Service Switches 1 and 2 back to OFF.

17 – Reconnect the cables.

18 – Power on the machine.

19 – Power on the Fiery server using the Soft Power Switch.

20 – Wait until a Fiery startup page is printed.

21 – The folder that is created is a full Cloned imaged of your Fiery, it is strongly suggested that the folder name is not
changed, but instead put into another folder that identifies this Fiery.
e.g. c:\Company A_C75 v1.0_SP6_2014_10_17\folder created from FCT tool

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2.2.1 Error Codes and Remedies_________________________________________

LED Error Codes occur when “EE” and an error code is displayed and repeats, use the following table to troubleshoot.

Error Code Operation Type Description Suggested Action

This is not a Fiery server.
Failed to retrieve product
11 The hardware might not have initialized properly to retrieve the
information
product name.
Product information is found, but Fiery Clone Tool does not support
02 Unsupported Fiery server
this product.
Insufficient USB Flash disk Make sure that the USB flash drive has enough space for the
05 Backup
space cloned image when you back up the Fiery server.

File operation error. I/O error 1. Run Windows Disk Error Check on the USB flash drive.
08 Backup
when writing to the USB. 2. Prepare the USB flash drive again using the USB Setup Tool.

09 Missing hard disk drive Check the Fiery server to verify hard disk drive installation.

1. Run Windows Disk Error Check on the USB flash drive.

Failed to write to USB flash
2. Prepare the USB flash drive again using the USB Setup Tool.
0F Backup drive, or error reading from
3. Check the hard disk drive if USB flash drive is working properly,
hard drive.
then try again.

Failed to read service switch Check if the service switch cable is connected properly to the
10
position motherboard.

Encountered an The Fiery server is not properly installed. Reinstall the Fiery server.
20 Backup unsupported file system on NOTE: If Fiery Clone Tool cannot read the hard disk drive partition,
the Fiery server then the backup procedure cannot be performed.

The Fiery server is not properly installed. Reinstall the Fiery server.
Backup / Failed to mount hard disk
21 If Fiery Clone Tool cannot mount the hard disk drive partition, then
Restore drive partition
the backup procedure cannot be performed.
Some Fiery files are missing The Fiery server might not be running properly. Reinstall the Fiery
30 Backup
(corrupt installation). server.

Detected multiple USB Remove all USB flash drives that are connected to the Fiery server,
31 Backup drives (only allow one USB and insert only the bootable USB flash drive for the backup or
flash drive to be inserted). restore process.
Check the USB flash drive to verify that you have the correct cloned
40 Restore No valid image(s) to restore
image file for the Fiery server.
Cloned image file is for the
Check the USB flash drive to verify that you have the correct cloned
41 Restore correct product, but feature
image file that match the same feature set for the Fiery server.
set does not match.
Clone image file is for Make sure to install the hard disk drive that has the default factory
42 Restore correct product, but hard size for storage (meets the minimum hard disk drive space
disk drive is too small. requirement for Fiery Clone Tool), or greater.

43 Restore Failed to format hard disk drive Replace the hard disk drive.

1. Run Windows Disk Error Check on the USB flash drive.

The USB flash drive may 2. Prepare the USB flash drive again using the USB Setup Tool.
have a corrupted cloned 3. Use another computer with an external connection to format
44 Restore
image file, or your had disk the hard disk drive, if Fiery Clone Tool cannot write to the hard
drive cannot be accessed. disk drive.
4. If the above actions do not work, replace the hard disk drive.
1. Use another computer with an external connection to format
the hard disk drive, if Fiery Clone Tool cannot write to the hard
45 Failed to install bootloader
disk drive.
2. If the above actions do not work, replace the hard disk drive.

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2.3 Installing System Software on a Standalone/External Fiery_______________

All Standalone or External Fiery Controllers are loaded in basically the same manner.

The exceptions are the EX700 with serial number prefix TBA, and EX242/252/260 with serial number prefix TBB.
If these two models have the SATA DVD Drive installed, or Tag 3 and Tag 4 respectively, then CD0 will be
necessary to install the system software.

CD0 can be downloaded and produced from a file found at GSN Library 139

1 – Ensure you have all the discs necessary to complete the installation, see Software Part Numbers.
2 – If possible, back up the EX Print Server Configuration.
3 – If possible, allow the network administrator the opportunity to print the Job Log and save any custom simulation
and output profiles. Also, print the following:
Configuration page
Font List
4 – Remove all USB devices (except for the keyboard and mouse).
5 – Insert System Software 1 DVD into the DVD Drive.
Note: If a new hard disk drive was installed, power on the system, insert the System Software 1 DVD,
allow the system to boot from the System Software 1 DVD, and then proceed to the next step.
6 – From the control panel or Start menu if a monitor is connected, restart the EX Print Server.
7 – When the Language Select screen displays, select a Language.
8 – When the “What do you want to do?” screen displays, choose New Installation.
9 – When the “Erase hard disk?” message appears, choose Continue.
10 – At the prompt, if you want to install the optional software “Adobe Acrobat/Enfocus PitStop”, choose Install. If not,
choose Skip.
11 – At the prompt for each DVD, insert System Software 2 DVD, and then System Software 3 DVD.
12 – At the prompt, insert the User Software DVD. After a brief pause, installation continues.
13 – Remove the User Software DVD whenit ejects automatically.
14 – When the “Insert Adobe Acrobat/Enfocus PitStop” message displays, insert the Acrobat/PitStop DVD.
15 – If a monitor, mouse, and keyboard are present:
Log into Windows using
Login: Administrator
Password: Fiery.1 (case-sensitive)
16 – If you were able to back up the system configuration, perform the restore.
17 – Configure the system environment in Fiery Setup Wizard in WebTools or Command WorkStation.
18 – If you unable to back up the system configuration, configure Setup using one of the following methods:
 Using the printer touch panel: Touch the Fiery icon, then the Setup tab, and then configure Setup using
the Configuration page you printed earlier.
 Using Command WorkStation: From the Server menu, select the Server pull-down menu, then choose
Configure, and then configure Setup using the Configuration page you printed earlier.
19 – Reinstall any required software patches.
20 – Reinstall fonts or custom simulations that may have been deleted when you installed the software.
21 – Configure for Static IP address if required.

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2.4 Where to locate patches____________________________________________

Step 1: Enter the IP address of the Server in a web browser, then select [Check for Product Updates].

Step 2: A second window will open and list the available patches to download.

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2.5 Loading Patches - Integrated or Bustled Controller using CWS____________

Patches for Integrated or Bustled Fierys, are in “ps” format and need to be installed using either Webtools or Command
WorkStation, the latter is preferred.

Step 1: Connect to the Server using CWS, then select the [File] pulldown menu and select [Import Job…].

Step 2: A popup window will appear, select [Add] and browse to the location of the patch.

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Step 3: The patch will appear in the list.

Step 4: Important – There are several queues that the patch can be sent to, ensure that the patch is sent to
the [Direct] queue.

Step 5: Depending on the size of the patch, processing can take a few seconds to several minutes, using Command
WorkStation, monitoring the processing of the patch is possible. After processing is complete and the Server
returns to idle, wait one minute, then at the CWS, select the [Server] pulldown menu, then select
[Reboot Server]. Repeat from Step 1 for any subsequent patches.

Step 6: After rebooting the Server, print a configuration sheet to confirm that the patch has been installed.

Step 7: In the case that the configuration sheets DOES NOT display the patch, connect with Command WorkStation,
and click on Logs. This will open a pop-up window that displays the Server’s recent activity, the patch should
be listed.

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2.6 Loading Patches - Integrated or Bustled Controller using Webtools________

Using Webtools is the second method for loading patches, it can be done, but the limitation is that this method does not
display the patch installing, when the Server comes back to idle, and leaves no provision for rebooting, therefore this
method is not recommended.

Step 1: Open [Webtools], select the [Docs] tab, then select the [Import] icon.

Step 2: In the [Send to] pulldown menu, select the [Direct] queue, then select the [Choose File] button, navigate to
the location of the patch, then select the [Send] button.

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2.7 Loading Patches – Standalone or External Controller____________________

Patches for these Fierys will be in “exe” format and are installed as follows:

Step 1: Locate the patch on the workstation and double-click on the “exe” file to launch. Depending on the patch,
one of the windows above will appear. For the window on the left, click on [Next], and for the window on the
right, wait for a few moments and the process should continue on it’s own.

Step 2: Click on [Accept] to agree to the License Agreement.

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Step 3: Two lines will need to be filled, the default Password is [Fiery.1], and the Hostname is the
[IP address of the Fiery], after completing these fields, click on [Connect] to send the patch for processing.

Step 4: Click on [Download].

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Step 5: Wait while the patch is downloading.

Step 6: Once the processing of the patch is complete, click on [Next].

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Step 7: Click on [Finish] to reboot the Server and complete the installation process.

Step 8: After rebooting the Server, print a configuration sheet to confirm that the patch has been installed.

Step 9: In the case that the configuration sheets DOES NOT display the patch, connect with Command WorkStation,
and click on Logs. This will open a pop-up window that displays the Server’s recent activity, the patch should
be listed.

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2.8 Fiery Network Controller for WorkCentre 7800__________________________

There are three distinct serial number prefixes and they do not all have the capability to load all the available software, nor
are the software levels compatible with all versions of WorkCentre Firmware, refer to the Compatibility Table below.

DFE Serial Number Prefix and Compatible Software

Device Firmware XN1 XN1 & D2B XN1, D2B & 6AD
1.0 1.1 2.0
071.xxx.xxx.xxxxx
Supported Supported Supported
(ConnectKey v1.0)
072.xxx.xxx.xxxxx
Supported Supported Supported
(ConnectKey v1.5)
Not Supported Not Supported
073.xxx.xxx.xxxxx Failure Mode: Failure Mode: Supported
Prints banded images Prints banded images

Table 1: Fiery / IOT Software Compatibility

 The Fiery software is loaded via USB or from the System Software DVD, this procedure will refer to the former.
 Fiery software v2.0 and USB Setup Tool v2.0.21 can be found on the Xerox support page here.
 Once the USB Flash Drive has been prepared, the Fiery is loaded using the following procedure:

1 – Print a Configuration Page if possible.

2 – Shut down the Fiery either by using the Fiery Icon on the UI, or pressing the Soft Power Switch.
3 – Power OFF the IOT using the Main Power Switch.
4 – Disconnect all external cables from the Fiery, except the power cable.
5 – Move ONLY Service Switch 1 to the ON Position.
6 – Attach the prepared USB Flash Drive to the Fiery’s USB port.
7 – Power ON the Fiery by pressing the Soft Power Switch
8 – After about a minute, the Fiery will display 00, then will increment one digit every 30 seconds.
This will continue until the software load has completed, then shuts down.
9 – Remove the USB Flash Drive from the Fiery.
10 – Move Service Switch 1 back to the OFF position.
11 – Reconnect the cables to the Fiery in Direct Connection Mode below.
12 – In Direct Connection Mode, the WC78xx IP address needs to be set to DHCP.

Direct Connection Mode

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 13 – Power on the Fiery by pressing the power button once, wait approximately 1 minute as the
Fiery Server completes the startup sequence.

14 – After the Fiery LED display reaches and remains at 00, power on the printer using the main
power switch on the front. Wait for the Fiery Start page to be printed.
15 – Install any required software patches.
16 – Reconnect all USB dongles and USB devices that have been removed earlier.

Once Direct Connection Mode is successful, then Dual IP Connection Mode can be configured if required.

17 – Leave the Printer IP address for DHCP

18 – Leave the Fiery IP address for DHCP
19 – Power off only the Printer and connect the Fiery and Printer as shown below using straight
Network cables to the Network Switch.

20 – Power on the Printer and wait for the Fiery Controller Start Page to be printed.
Do not touch the Printer until after the Fiery Start Page has printed.
21 – Verify that the WorkCentre 7800 appears on the Start Page.
22 – Verify that the Configuration Mode is set to Network Switch.
23 – Verify that both the Printer and Fiery have obtained a DHCP address.
24 – If a static IP address is required for the Printer, continue below.
25 – Change the IP address of the Printer using the UI and reboot.
26 – During the reboot process, the Fiery will lose connectivity with the Printer and will also reboot, wait
for a second set of Start Pages.
27 – On the new Start Pages, verify that the IP address of the Printer has been changed as per step 24.
28 – If a static IP address is required for the Fiery, connect to the Fiery using WebTools and change
the IP address as required.

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3.1 Retrieving a Scan – Remote Scan Application__________________________

The Remote Scan application is a Windows based program that can either be found in the User Software disc, or from the
EFI website.

Step 1: Launch the program by selecting [Start] → [All Programs] → [Fiery] → [Fiery Remote Scan]

Step 2: To start a new connection, select the [Search] icon.

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Step 3: Enter the IP address of the Fiery Server and select [Connect].

Step 4: Once the Remote Scan has connected to the Server, select [Change Mailbox…].

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Step 5: Enter [guest] as the Mailbox name, then select [Login].

Step 6: This shows only one scanned job, but there may be several, highlight one job at a time, select
[Save As…], and navigate to the location where you want the job to be saved.

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3.2 Retrieving a Scan – Webtools________________________________________

Step 1: From the Webtools window, select the [Docs] folder, then select [My Docs] if not already selected, the scanned
jobs will appear in a list below.

Step 2: Select the scanned job by clicking on the [check box], then select the [Download] icon.

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Step 3: Click [OK] on the popup window.

Step 4: Select the type of file to save (pdf, tiff, etc), then click on the [Download] button.

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3.3 Creating a Personal Scan Mailbox ____________________________________

Step 1: Connect to the Server using CWS, select the [Server] pulldown menu and select [Configure].

Step 2: Select [Users and Groups].

Step 3: Select [Contact List].

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Step 4: Select [Add].

Step 5: Fill in the [User Name] field, enter the Password if required. Select [Save] if no additional
Contacts are to be added.

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Step 6: The Name now appears in the Contact Name list, select [Close].

Step 7: Select [Create Group].

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Step 8: Enter the [Group Name] that was just created and check the [Fiery Mailbox], then select
[Save And Add Members].

Step 9: Highlight the Name and select [Add], this moves the Name to the right hand column, then select [Save].

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Step 10: Once the Name is added to the Group Name column, select [Reboot] to save changes.

Step 11: After the Fiery has rebooted, connect to WebTools, select the Scan Settings tab and login.
Username: admin
Password: Fiery.1

Step 12: Select [New].

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Step 13: Enter the Name in the Template name and Username fields, then select [Next].

Step 14: Check the Fiery Mailbox option.

Step 15: Enter the name in the Mailbox field. If the [Verify settings] is clicked and all configuration settings are correct,
the green checkmark will be displayed. Select [Next].

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Step 16: Modify scan settings if necessary, then select [Done].

Step 17: Open Fiery Remote Scan, then select [Change Mailbox].

Step 18: Enter the name and select Login (no password is required for this Template).

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Step 19: Only scan jobs to this template will be displayed here.

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4.1 Backup Fiery Settings______________________________________________

Step 1: Connect to the Server using CWS, select the [Server] pulldown menu and select [Configure].

Step 2: Once the Configure popup window opens, expand [Server], the select [Backup/Restore].

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Step 3: Select [Backup Fiery Settings…].

Step 4: A window will appear allowing you to select the items to be backed up.

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Step 5: Click on the [Select All] radio button, then select [Next].

Step 6: Browse to the desired location of the backup file, then select [Next].

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Step 7: Wait while the Backup File is being created.

Step 8: A message displaying a successful backup, select [Finish].

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4.2 Restore Fiery Settings______________________________________________

Step 1: Connect to the Server using CWS, select the [Server] pulldown menu and select [Configure].

Step 2: Once the Configure popup window opens, expand [Server], then select [Backup/Restore]

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Step 3: Select [Restore Fiery Settings…]

Step 4: At the warning prompt, select [Yes]

Step 5: Browse to the location of the Backup file, then select [Next].

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Step 6: Select the items to be restored, then select [Next].

Step 7: Wait while the Backup file is being restored to the Fiery.

Step 8: Once the system is restored, select [OK] to exit and reboot the Fiery.

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4.3 Restore Default Fiery Settings________________________________________

This procedure is available on Bustled/Integrated Fierys only. Performing this procedure can resolve the following
symptoms, otherwise reloading the controller will be required:

 Missing Default Scan Templates

 Not booting properly
 Not printing properly
 Not scanning
 Not calibrating

Step 1: Connect to the Server using CWS, select the [Server] pulldown menu and select [Configure].

Step 2: A Java window will be displayed, select [Backup/Restore].

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Step 3: Select [Restore Default Fiery Settings…].

Step 4: Select [Yes].

’
Step 5: After a short delay, a popup window will appear to confirm the process has completed, select [OK].

Step 6: After the Fiery comes to ready, the Network information needs to be re-entered.

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4.4 Archiving Job Queue (Creation)______________________________________

Step 1: For this exercise, there are 5 jobs in the Held Queue, and 3 jobs in the Printed Queue

Step 2: Highlight all jobs in the Printed Queue, right click on the jobs, and select [Archive].

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Step 3: By default, the archive will be stored on the server, click on [Manage] to select a different location.

Step 4: But for this example a folder named “Backup Held Jobs” has been created on the desktop.
Click [OK] to begin the archive process.

Step 5: During the backup, the status bar will go from left to right for each job.

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Step 6: Once the Printed jobs have been archived, select the Held queue, highlight all the jobs,
right click, and select [Archive].
Follow Steps 3 to 5 to archive the jobs.

CAUTION: If the Fiery Controller is reset (ie Performing a Clear Server), the jobs saved in the
Archive folder will be erased.
To ensure that the Archive folder is preserved, save the folder to another location,
or rename the folder.

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4.5 Archiving Job Queue (Restoring)_____________________________________

Step 1: At the CWS, select [File], then scroll down to [Import Archived Job].

Step 2: If the directory of the stored jobs are not found, click [Add] and navigate to the folder.

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Step 3: Highlight all the jobs, then click [Ok].

Step 4: All jobs will be rebuilt into the Held queue.

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5.1 Troubleshooting – Common Problems_________________________________

This section identifies the source of common problems that may occur with the Fiery Controller and suggests ways of
correcting them.

Common Problems:
 The Fiery Controller
 The Printer
 The printer interface between the Controller and the printer.
 The printer interface between the Controller and the computers to print to it.
 The Time and Date between the Fiery and the Printer are not sychronized.

Common questions while on-site:

 Does the Printer work?
 Is there is a printing problem?
 Does the Fiery test page fail to print?
 Does the Fiery fail to respond to a print command?
 Does printing seem to take a long time?
 Is the print quality poor?
 Does the Fiery fail to appear in the list of printers?
 Has there been any network changes?
 Is the problem with a particular image file?

5.2 Common Solutions_________________________________________________

1. Check and reseat the printer interface cable.

2. End for end the printer interface cable.
3. Replace the printer interface cable.
4. Reseat/replace the Printer interface board in the Fiery.
5. Reseat/replace the VSEL PWB in the printer.
6. Ensure the network settings are correct.
7. Adjust the Date and Time, if the Fiery does not retain this, the battery may need to be replaced.
8. Perform a Clear Server
9. Clear the CMOS
10. Adjust the Network Speed
 Select the Fiery Icon on the UI.
 Select the Tools Tab.
 Select Setup.
 Enter the Administrator credentials.
 Select the Ethernet Speed pulldown menu.
 Change the network speed.

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5.3 Performing a Clear Server___________________________________________

Step 1: Connect to the Server using CWS, select [Server] pulldown menu and select [Clear Server].

Step 2: A popup window will display items to clear Step 3: The [Select All] option has been selected,
then click [OK]

Step 4: Select Yes to clear the server.

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5.4 Clearing the CMOS________________________________________________

Clearing the CMOS might resolve printing issues, error codes, or after replacing internal components.
After performing this procedure, re-configure the Date and Time.

External/Standalone Controllers

D2X, D6B, R9A, B33, B34, FB7,

Power off the Fiery Server.
BT6, MXT, TBA, R4A, B5G, YAA,
Remove the battery from the Motherboard and wait 2 full minutes.
WYM
1. Shutdown and open the Fiery Server.
2. Wait 1 minute to allow the motherboard electrical components to fully
discharge.
3. Locate Jumper JP1
4. Move jumper to pins 2 and 3.
5. Wait 20 seconds.
6. Move jumper back to pins 1 and 2.
EEA, TBB 7. Close the Fiery Server, and then power it on by pressing the power button
on the front panel.

1. Shutdown and open the Fiery Server.

2. Wait 1 minute to allow the motherboard electrical components to fully
discharge.
3. Locate Jumper JP13
4. Move jumper to pins 2 and 3.
5. Wait 20 seconds.
BMK 6. Move jumper back to pins 1 and 2.
7. Close the Fiery Server, and then power it on by pressing the power button
on the front panel.

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Bustled/Integrated Controllers

P2X, B35, BP2, R7B, B3G, XYY, Power off the Fiery Server.
D2B, XN1 Remove the battery from the Motherboard and wait 2 full minutes.
Power off the Fiery Server.
MMX
Remove the battery from the Motherboard and wait 5 full minutes.
1. Shutdown and open the Fiery Server.
2. Remove the battery from the Motherboard.
3. Locate Jumper JP1, it is located near the empty IDE connector.
4. The default location for the jumper is pins 1 and 2.
5. Move the jumpers to pins 2 and 3.
6. Wait 1 full minute.
7. Move the jumper back to pins 1 and 2.
8. Reinstall the battery.
ERB, AXA (RoHS)

1. Shutdown and open the Fiery Server.

2. Remove the battery from the Motherboard.
3. Locate Jumper JP3, it is located near the battery socket.
4. The default location for the jumper is pins 1 and 2.
5. Move the jumpers to pins 2 and 3.
6. Wait 1 full minute.
7. Move the jumper back to pins 1 and 2.
8. Reinstall the battery.
WUP (non-RoHS)

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6.1 Hardware Part Numbers – External/Standalone Servers (1 of 4)____________
Motherboard 140N63685
Printer Interface Board 140N63684
CPU 3.1GHz 600N03412
Cooling Assembly 600N03413
Hard Disk Drive 1TB 121N01221
Hard Disk Drive (alt) 626S00079
EX 2100 D2X DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 152N11840
Power Supply 105N02251
DIMM 2GB 144N00208
ES-2000 Spectrophotometer 128N00546
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63683
Printer Interface Board 140N63684
Printer Interface Cable 152N11840
Graphics Board 005N01127
CPU 3.5GHz 600N03428
Cooling Assembly 604K96550
Hard Disk Drive 1TB 121N01221
EX-P 2100 D6B Hard Disk Drive (alt 1TB) 626S00079
Hard Disk Drive 500GB 121N01192
Hard Disk Drive (alt 500GB) 544P25004
DVD Drive 121N01191
Power Supply 105K37630
DIMM 2GB 144K00610
ES-2000 Spectrophotometer 128N00546
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63685
Printer Interface Board 140N63684
CPU 3.1GHz 600N03412
Cooling Assembly 600N03413
Hard Disk Drive 1TB 121N01221
Hard Disk Drive (alt) 626S00079
DVD Drive 121N01191
EX 80 R9A Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 152N11840
Power Supply 105N02251
DIMM 2GB 144N00208
ES-2000 Spectrophotometer 128N00546
Network Switch 005N01120
Power Supply for Switch 105N02168
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63650
Printer Interface Board 140N63541
CPU 3.33GHz 600N03412
Cooling Assembly 600N03413
Hard Disk Drive 1TB 121N01221
EX J75 B33 Hard Disk Drive (alt) 626S00079
EX C75 B34 DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02251
DIMM 2GB 144N00208
Motherboard Battery (CR2032) 099P03092

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6.1 Hardware Part Numbers – External/Standalone Servers (2 of 4)____________
Motherboard 140N63540
Printer Interface Board 140N63541
CPU 3.33GHz 600N03367
Cooling Assembly 600N03368
Hard Disk Drive 500GB 121N01192
Hard Disk Drive (alt) 544P25004
EX 770 FB7
DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02182
DIMM 1GB 005N01122
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63540
Printer Interface Board 140N63541
CPU 3.0GHz 600N03367
Cooling Assembly 600N03368
Hard Disk Drive 500GB 121N01192
Hard Disk Drive (alt) 544P25004
EX 700i BT6
DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02182
DIMM 1GB 005N01122
Motherboard Battery (CR2032) 099P03092

Motherboard (MXT & TBA) 140N63381

Motherboard (MXT only) 140N63267
Printer Interface Board 116N00264
CPU 2.13GHz 140N63268
Cooling Assembly 600N03254
Hard Disk Drive 160GB 121N01120
MXT Hard Disk Drive (alt) 544P24248
EX 700
TBA DVD Drive (Non Tag) 121N01157
DVD Drive (Tag 3) 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02153
DIMM 512 MB 005N01059
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63685
Printer Interface Board 140N63541
CPU 3.1GHz 600N03412
Cooling Assembly 600N03413
Hard Disk Drive 1TB 121N01221
Hard Disk Drive (alt) 626S00079
EX C60/C70 R4A
DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02251
DIMM 2GB 144N00208
Motherboard Battery (CR2032) 099P03092

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6.1 Hardware Part Numbers – External/Standalone Servers (3 of 4)____________
Motherboard 140N63650
Printer Interface Board 140N63541
CPU 3.1GHz 600N03412
Cooling Assembly 600N03413
Hard Disk Drive 1TB 121N01221
Hard Disk Drive (alt) 626S00079
EX 560/570 B5G
DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02251
DIMM 2GB 144N00208
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63475
Printer Interface Board 116N00264
CPU 3.0GHz 600N03350
Cooling Assembly 600N03254
Hard Disk Drive 160GB 121N01203
Hard Disk Drive (alt) 544P24248
EX 550/560 YAA
DVD Drive 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02182
DIMM 1GB 005N01129
Motherboard Battery (CR2032) 099P03092

Motherboard (EEA & TBB) 140N63381

Motherboard (EEA Only) 140N63267
Printer Interface Board 116N00252
CPU 2.13GHz 140N63268
Cooling Assembly 600N03254
Hard Disk Drive 160GB 121N01120
EX EEA Hard Disk Drive (alt) 544P24248
242/252/260 TBB DVD Drive (Non Tag) 121N01157
DVD Drive (Tag 4) 121N01191
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02078
DIMM 512MB 005N01059
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63019
Printer Interface Board 116N00242
CPU 3.06GHz 140N63013
Cooling Assembly 127N07232
Hard Disk Drive 80GB IDE 005N00798
Hard Disk Drive (alt) 544P24328
EXP 250 WYM
DVD Drive 121K39210
Ethernet crossover cable 10-ft 117N01690
Printer Interface Cable 117N01689
Power Supply 105N02058
DIMM 256MB 005N00799
Motherboard Battery (CR2032) 099P03092

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6.1 Hardware Part Numbers – External/Standalone Servers (4 of 4)____________
Motherboard 140N63085
Printer Interface Board 116N00247
CPU 3.0GHz 140N63091
Cooling Assembly 600N03254
Hard Disk Drive 160GB 121N01120
Hard Disk Drive (alt) 544P24248
BMK
EXP 250 DVD Drive 121N01116
(RoHS)
Ethernet crossover cable 10-ft 117N01716
Printer Interface Cable 117N01689
Power Supply 105N02078
DIMM 512MB 005N01059
DIMM 1GB 005N01062
Motherboard Battery (CR2032) 099P03092

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6.2 Hardware Part Numbers – Bustled/Integrated Servers (1 of 3)_____________
Motherboard 140N63733
Printer Interface Board 140N63684
DIMM 2GB 144N00208
CPU 3.1GHz 600N03412
Cooling Assembly 600N03413
Hard Disk Drive 500GB 121N01222
Hard Disk Drive (alt) 544P25204
EX-i 80 P2X
Power Supply 105N02252
Ethernet crossover cable 3-ft 117N01710
Printer Interface Cable 152N11840
ES-2000 Spectrophotometer 128N00546
Network Switch 005N01120
Power Supply for Switch 105N02168
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63651
Printer Interface Board 140N63541
DIMM 2GB 144N00208
CPU 2.66GHz 600N03414
Cooling Assembly 600N03368
C75 B35 Hard Disk Drive 500GB 121N01222
Hard Disk Drive (alt) 544P25204
Power Supply 105N02252
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63460
Printer Interface Board 140N63541
DIMM 1GB 005N01122
CPU 2.66GHz 600N03348
Cooling Assembly 127N07663
700i BP2 Hard Disk Drive 160GB 121N01203
Hard Disk Drive (alt) 544P24248
Power Supply 105N02167
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63332
Printer Interface Board 116N00264
Riser Card 116N00263
DIMM 512MB 144N00157
CPU 1.86GHz 600N03312
Cooling Assembly 127N07577
700 MMX
Hard Disk Drive 80GB 121N01172
Hard Disk Drive (alt) 544P24885
Power Supply 105N02150
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

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6.2 Hardware Part Numbers – Bustled/Integrated Servers (2 of 3)_____________
Motherboard 140N63733
Printer Interface Board 140N63541
DIMM 2GB 144N00208
CPU 2.66GHz 600N03414
Cooling Assembly 600N03368
C60/C70 R7B Hard Disk Drive 500GB 121N01222
Hard Disk Drive (alt) 544P25204
Power Supply 105N02252
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63651
Printer Interface Board 140N63541
DIMM 2GB 144N00208
CPU 2.66GHz 600N03414
Cooling Assembly 600N03368
560/570 B3G Hard Disk Drive 500GB 121N01222
Hard Disk Drive (alt) 544P25204
Power Supply 105N02252
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63460
Printer Interface Board 116N00264
Riser Card 116N00263
DIMM 1GB 005N01122
CPU 2.66GHz 600N03352
Cooling Assembly 600N03351
550/560 XYY
Hard Disk Drive 160GB 121N01203
Hard Disk Drive (alt) 544P24248
Power Supply 105N02167
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63260
Printer Interface Board 116N00252
DIMM 512MB 144N00134
CPU 2.8GHz 600N03297
Hard Disk Drive 80GB 121N01105
242/252/260 ERB
Hard Disk Drive (alt) 544P24192
Power Supply 105N02075
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

Note: For the ERB prefix, contact the Hotline (Canada Only) if you want to participate in the pre-loaded HDD program.

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6.2 Hardware Part Numbers – Bustled/Integrated Servers (3 of 3)_____________
Motherboard 140N63008
Printer Interface Board 116N00242
DIMM 256MB 140N63007
CPU 2GHz 127N07330
Hard Disk Drive 40GB IDE 121N00594
240/250 WUP
Hard Disk Drive (alt) 544P24292
Power Supply 105N02056
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01681
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63063
Printer Interface Board 116N00245
DIMM 512MB 144N00134
CPU 2.8GHz 600N03243
AXA Hard Disk Drive 80GB 121N01105
240/250
(RoHS) Hard Disk Drive (alt) 544P24192
Power Supply 105N02075
Printer Interface Cable 117N01680
Ethernet crossover cable 3-ft 117N01710
Motherboard Battery (CR2032) 099P03092

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6.3 Hardware Part Numbers – Controllers for WorkCentre 78xx_______________
Motherboard 140N63651
DIMM 1GB 005N01122
CPU 2.66GHz 600N03414
Cooling Assembly 600N03368
Hard Disk Drive 500GB 121N01222
D2B Hard Disk Drive (alt) 544P25204
WC78xx
(E200) Power Supply 105N02252
Ethernet Crossover Cable 117N01716
Support Stand 030N00762
Network Switch 005N01120
Power Supply for Network Switch 105N02168
Motherboard Battery (CR2032) 099P03092

Motherboard 140N63460
DIMM 1GB 005N01122
CPU 2.66GHz 600N03348
Cooling Assembly 127N07663
Hard Disk Drive 160GB 121N01203
XN1 Hard Disk Drive (alt) 544P24248
WC78xx
(E100) Power Supply 105N02167
Ethernet Crossover Cable 117N01716
Support Stand 030N00762
Network Switch 005N01120
Power Supply for Network Switch 105N02168
Motherboard Battery (CR2032) 099P03092

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6.4 Software Part Numbers – External/Standalone Servers (1 of 2)____________
Model Prefix Version Kit Individual discs to install software

EX 80 R9A v1.1 301N80850 System Software 1 DVD: EFI P/N 45134332

System Software 2 DVD: EFI P/N 45122835
System Software 3 DVD: EFI P/N 45122836
User Software DVD: EFI P/N 45134334

EX 80 R9A v1.2 301N83870 System Software 1 DVD: EFI P/N 45137348

System Software 2 DVD: EFI P/N 45122835
System Software 3 DVD: EFI P/N 45122836
User Software DVD: EFI P/N 45137349

EX J75 B33 1.0 301N74430 System Software 1 DVD: EFI P/N 45120417
System Software 2 DVD: EFI P/N 45120171 (13a)
System Software 3 DVD: EFI P/N 45120172 (13a)
User Software DVD: EFI P/N 45113605

EX C75 B34 1.0 301N74440 System Software 1 DVD: EFI P/N 45120419
System Software 2 DVD: EFI P/N 45120171 (13a)
System Software 3 DVD: EFI P/N 45120172 (13a)
User Software DVD: EFI P/N 45113615

EX 770 FB7 1.0 301N62460 System Software 1 DVD: EFI P/N 45102991
System Software 2 DVD: EFI P/N 45098629
System Software 3 DVD: EFI P/N 45098630
User Software DVD: EFI P/N 45102992

EX 700i BT6 1.0 301N61050 System Software 1 DVD: EFI P/N 45102556
System Software 2 DVD: EFI P/N 45098629
System Software 3 DVD: EFI P/N 45098630
User Software 4 DVD: EFI P/N 45100968
System Update 1 on DVD 45102560 – Patch 1-1C8KP7

EX 700 MXT 1.0 SP1 301N42860 Operating System: Windows XPe

System Software DVD: EFI P/N 45076338
User Software DVD: EFI P/N 45076339

EX 700 MXT 1.5 301N45200 System Software DVD: EFI P/N 45083155
User Software DVD: EFI P/N 45083122

EX 700 TBA 1.0 SP1 301N43630 Operating System: Windows XP Professional (FES)
System Software DVD: EFI P/N 45077712
User Software DVD: EFI P/N 45076339

EX 700 TBA 1.5 301N45210 System Software DVD: EFI P/N 45083121
User Software DVD: EFI P/N 45083122
CD0 is required if Tag 3 is installed (GSN Library 139)

EX C60/C70 R4A 1.0 301N76090 System Software 1 DVD: EFI P/N 45128725
System Software 2 DVD: EFI P/N 45122835 (win764.1.1.1.15a)
System Software 3 DVD: EFI P/N 45122836 (win764.1.1.1.15a)
User Software DVD: EFI P/N 45128726

EX 560/570 B5G 1.0 301N74429 System Software 1 DVD: EFI P/N 45118664
System Software 2 DVD: EFI P/N 45120171
System Software 3 DVD: EFI P/N 45120172
User Software DVD: EFI P/N 45118666

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6.4 Software Part Numbers – External/Standalone Servers (2 of 2)____________
Model Prefix Version Kit Individual discs to install software

EX 550/560 YAA 1.0 301N60890 System Software DVD: EFI P/N 45097656
User Software DVD: EFI P/N 45093910
1-1AEG52: Composite Patch – Tips 1135060 and 1123445

EX 550/560 YAA 1.1 301N60880 System Software DVD: EFI P/N 45103938
User Software DVD: EFI P/N 45103939

EX242/252/260 EEA 2.0 301K18360 System Software DVD: EFI P/N 45058770
User Software DVD: EFI P/N 45058771

EX242/252/260 TBB 2.0 301N43640 System Software DVD: EFI P/N 45079492
User Software DVD: EFI P/N 45058771
CD0 is required if Tag 4 is installed (GSN Library 139)

EXP250 WYM 1.0 301K15740 System Software CD 1 of 3: EFI P/N 45047964

System Software CD 2 of 3: EFI P/N 45047971
System Software CD 3 of 3: EFI P/N 45052235

EXP250 WYM 1.0 SP1 701S45072

EXP250 WYM 1.01 701S45692 System Software DVD: 701P45687

User Software DVD: 701P45688

EXP250 BMK 1.1 301K17130 System Software DVD: EFI P/N 45055171
User Software DVD: EFI P/N 45055172

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6.5 Software Part Numbers – Bustled/Integrated Servers____________________
Model Prefix Version Kit Individual discs to install software

V80 P2X 1.2 301N83860 System Software DVD: EFI P/N 45137372
User Software DVD: EFI P/N 45137373
Fiery USB Setup Tool v2.0.21: EFI P/N 45124937

C75 B35 1.0 301N69190 System Software DVD: EFI P/N 45113616
User Software DVD: EFI P/N 45113617
USB Prep Tool v1.3.4: EFI P/N 45115333

700i BP2 1.0 301N61700 System Software DVD: EFI P/N 45100971
1-1C8KPE - System Update 1 on DVD 45102566

700 MMX 1.0 301N40940 n/a

700 MMX 1.0 SP1 301N42850 System Software DVD: EFI P/N 45076346

700 MMX 1.5 301N45190 System Software DVD: EFI P/N 45083159

C60/C70 R7B 1.0 301N81830 System Software DVD: EFI P/N 45128729
User Software DVD: EFI P/N 45128730
Fiery USB Setup Tool v2.0.21: EFI P/N 45124937

560/570 B3G 1.0 301N70910 System Software DVD: EFI P/N 45118731
User Software DVD: EFI P/N 45118732
USB Prep Tool v1.3.4: EFI P/N 45115333

550/560 XYY 1.0 301N60900 System Software DVD: EFI P/N 45093970
1-16C6H7 - Composite Patch. Refer to Eureka Article 1122086

550/560 XYY 1.1 301N60870 System Software DVD: EFI P/N 45103932

242/252/260 ERB 2.0 301K18330 System Software CD 1 of 3: EFI P/N 45058924

System Software CD 2 of 3: EFI P/N 45058925
System Software CD 3 of 3: EFI P/N 45059972

240/250 WUP 1.0 301K15680 System Software CD: EFI P/N 45040887

240/250 WUP 1.1 701S45014 System Software CD: 701P45018

240/250 WUP/AXA 1.2 701S48263 System Software CD 1 of 3: 701P48264

System Software CD 2 of 3: 701P48265
System Software CD 3 of 3: 701P48266

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7.1 Links to Patches – External/Standalone Servers________________________

(B33) EX J75 v1.0

(B34) EX C75 v1.0
(FB7) EX 770 v1.0
(BT6) EX 700i v1.0
(MXT) EX 700 v1.5
(TBA) EX 700 v1.5 SP Pro
(R4A) EX C60/C70 v1.0
(B5G) EX 560/570 v1.0
(YAA) EX 550/560 v1.0
(YAA) EX 550/560 v1.1
(EEA or TBB) EX 242/252/260 v2.0
(WYM) EX 240/250 v1.0

7.2 Links to Patches – Bustled/Integrated Servers__________________________

(B35) C75 v1.0

(BP2) 700i v1.0
(MMX) 700 v1.5
(R7B) C60/C70 v1.0
(B3G) 560/570 v1.0
(XYY) 550/560 v1.0
(XYY) 550/560 v1.1
(ERB) 242/252/260 v2.0
(WUP) 240/250 v1.0
(WUP) 240/250 v1.1
(WUP or AXA) 242/250 v1.2

7.3 Link to EFI Customer Documentation_________________________________

Customer Documentation

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Changes since v1.0
- 2016/5/16 Add Ethernet Crossover Cable part number
- 2016/5/18 Page 18, Step 9, typo for “measure”
- 2016/5/18 Page 18, add how to add the Device Color Space option
- 2016/5/20 Add verifying Date and Time in 5.1 / 5.2 Troubleshooting
- 2016/5/20 Add part number for CR2032 Battery in Parts Lists
- 2016/5/30 Add links to download to patches (7.1 & 7.2)
- 2016/6/08 Add how to Remove or Change the Password (1.5)
- 2016/6/08 Add link to EFI Customer Documentation (7.3)
- 2016/6/13 Add step 22 to 28 in section 2.8 Fiery Network Controller for WorkCentre 7800

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