An Automated Medical Duties Scheduling System Using Queing Techniques (Chapter 1-5)
An Automated Medical Duties Scheduling System Using Queing Techniques (Chapter 1-5)
INTRODUCTION
1.1 BACKGROUND TO THE STUDY
Hospital is an aspect whose schedule plays a vital role for successful achievement of its
curriculum. Hospital work takes a succeeding step. Each step has a specified duration of time
and a mapped-out work coed associated with it. The time stipulated to be utilized maximally
to enable the staff cover the work load elaborately (Aeenparast, ET AL., 2019).
The issue of analysis, the work load and time involved in a hospital category and distributing
the work load time intervals. For maximum knowledge impact it is a great concern to the
professorate in the field. This is where comprehensive medical duties are always designed to
suit the curriculum (Aharonson-Daniel, Paul and Hedley, 2016).
Medical duties schedule does not only involve the all capture of time duties to medical
personnel, it also involves the careful allocation of other resources like labour force and space
available. When all these factors are not adequately taken care of, it leads to classes and
crashes which hinder the effective hospital operation (Ahmed, et al., 2019).
This research work is of immense benefits to the following stakeholders: the health workers,
the administrators and the patients.
The health worker workers such as the doctors, nurses, cleaners and the rest would be
exposed to the merits inherent in the design and implementation of a computerized medical
scheduling system. It will prevent clashes of duties and lopsidedness of the duties as the
computerized roster is a purposive record that spells out the duty schedule and duty officers
so to say, there is no controversy in the duty schedule and makes the health and makes the
health officers work effectiveness coordinated.
Secondly this research work will also benefit the hospital administrators. This is because, the
computerized medical duty schedule system makes the coordination of staff and hospital
administration easier, possible and regimented. The hospital administrators free from chronic
stress through the application of the computerized medical duties schedule system. It prevents
managerial exigencies, fatigue, lousiness, brain racking. It also serves the management from
unnecessary complaints and disputes among the staff. To this end, the computerized medical
scheduling system calls for chronology in the system and calls for effectives and efficiency in
the administration.
Lastly, the patients are at the utmost chance of beneficiary because everything boils down to
patients. The patients are at the receiving end of any improvement or aggravation occurred at
the hospital. So, to say if the hospital administration is well coordinated and the staff as well
is effective and up and doing I the daily duties, it will make positive impacts on the patients.
LITERATURE REVIEW
It was there x-rayed that serious medical errors were made during the traditional schedule
than the intervention schedule. Serious medical and medication error rates were higher and
more alarming during the traditional schedule.
Also, a subsequent web survey of 2,737 residents (response rate 80%) examining work
patterns, medical errors and averse events having compared those who did not work in
shifting and those with shifts extended duration (>24 hours), and those who worked 1- 4
shifts of extended duration per month and those who worked 5 or more shift of extended
duration per month were more likely to report a fatigue related medical error (Laura and
Berger 200:13).
Coupled with this, gander et al (2007) reported that 66% of junior doctors could recall
making a fatigue related clinical error in their career, and 42% could recall making a fatigue
related error in the past previous six month. Night work in their last fortnight (< in one week
versus<1 in both weeks), working shift of extended duration (2 or more shifts of > 14 hours
in the past previous week).inadequacy between the shifts (> 1 in at least a week versus none)
and work schedule change (change in previous week versus none) were independent
predicators of reporting a fatigue and other related clinical errors in the previous six months.
A fatigue- risk based on a number of pattern characteristics of those who scored a significant
high risk were more likely to report a fatigue- related clinical report error.
Cappucio et al (2009) theorized that a number of specific aspects of work patterns have been
considered in relation to medical error, with mixed feelings. Comparison of traditional
schedule (12 hours night shifts, 9 hours day shifts) demonstrated a reduction in medical errors
during the intervention.
Parthasarathy, Hettiger, Budhiraja and Sullivan (2007) said that although no statistic
comparisons were made, this reduction was observed alongside an over ll increase in total
sleep time in the intervention schedules. Transition to a work schedule with no shift greater
than 30 hours in duration resulted in reduction in prescribing errors.
Junior doctor who work more than 80 hours per week were more like than those who worked
80 or less hours to report a medical error which resulted in an adverse patient outcome
(Baldwin, Daugherty,Tsai and Scotti, 2003:15)
Davydov et al (2004) found no correlation between the starting and shifting hours as an
instigator of the prescribed error. Similarly, Hendey et al (2005) found no difference in
prescribing errors for orders written overnight (on -call), post-call or off-call.
More so, a transition to work schedule with no shift greater than 30 hours in duration resulted
in a reduction in fewer residents reporting feeling sleepy while driving. (parthesarathy et at
2007:26)
In the same vein, mautone (2009) opined that transition from a traditional 24 hour every
fourth night on- call schedule to a rotating 14-hour day/ night shift schedule with limited on-
call requirements, was associated with fewer reports. Baldwin and Daugherty (2004)
mentioned that several studies have investigated the impact of work patterns on sleep on
sleep and sleepiness in junior doctors. Increased hours of work were associated with
decreased hours of sleep.
Arora et al (2006) compared the effects of a nap opportunity in 30 hours on-call shift versus a
traditional no-nap work schedule. Those who were permitted to nap obtained approximately
41 minutes more sleep and reported less fatigue, than those who were on the traditional
schedule. Interns had opportunity to forward their pager to the night –float physician to gain
“protected sleep time” In instances where this occurred, 42 minutes of sleep was gained for
each hour of coverage.
Tucker et al (2010) investigated a range of different aspects of work patterns and found that
fatigue increased with the number of consecutive night shifts. Additionally, those with only
one rest day after a block of consecutive night shifts (as compared to two or more rest days)
reported significantly greater fatigue on their first day shift following the block of nights.
Short breaks (< 10 hours) in between shifts were associated with decreased sleep time after
long shifts and increased fatigue on day time shifts. Increased hours of work was associated
with increased fatigue on night shifts.
Tendulkar et al (2005) revealed that a small number of studies have examined the relationship
between work patterns and physiological stress. Mean heart rate was elevated while working
on call compared with being off – call (and with no clinical responsibilities)
It is not known how on – call work compared with other shift types. Extended shifts were
associated with acute in inflammation and endothelial dysfunction compared with non –
extende4d shifts (Zheng, patel and katz, 2006:19)
A black box. Jobs arrive to, and depart from, the queue
The queueing node is not quite a pure black box, however, since some information is needed
about the inside of the queuing node. The queue has one or more "servers" which can each be
paired with an arriving job until it departs, after which that server will be free to be paired
with another arriving job.
A queueing node with 3 servers. Server a is idle, and thus an arrival is given to it to
process. Server b is currently busy and will take some time before it can complete
service of its job. Server c has just completed service of a job and thus will be next to
receive an arriving job.
An analogy often used is that of the cashier at a supermarket. There are other models, but this
is one commonly encountered in the literature. Customers arrive, are processed by the
cashier, and depart. Each cashier processes one customer at a time, and hence this is a
queueing node with only one server. A setting where a customer will leave immediately if the
cashier is busy when the customer arrives, is referred to as a queue with no buffer (or no
"waiting area", or similar terms). A setting with a waiting zone for up to n customers is called
a queue with a buffer of size n.
The existing system of scheduling medical duties is done manually, which is time consuming
The system was development under a particular condition. But due to changes in the
unreliable. Due to manual approach towards time table preparation towards time table
Board of management
Pharmacy
Non Clinical Services Service
Account Director
Nursing Service
The existing system made use of necessary data in the form of input which happens to be the
This includes:
Input Form
Board of Management
programme instruction. The new system accepts input and carries out the required action on
the input automatically in a much-reduced time. It is easy and simple to be used, very
interactive, attractive and it generates comprehensive and reliable information with clashes or
energy washed.
Also, the system provides adequate storage medium for storing the processed data. The time
table can be generated anytime needed and any number of copies needed can equally be
generated without stress. It reduces the burden on the staff during duplication of the medical
duties scheduled.
More so, the processing takes less time and it is an accurate operation, searching and sorting
is carried out more effectively, this makes the resets more reliable.
Finally, the system is cost effective because the number of staff needed is reduced.
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 SUMMARY
In summary, the problem associated with the old manual system of medical duties scheduling
hindered effective table predication. It takes a lot of time to process the volume of data
involves manually. This makes analysis and synthesis difficult for man to carry out. Hospital
work takes a succeeding step and each step has a specified duration of time and a mapped-out
work coed associated with it. The time stipulated to be utilized maximally to enable the staff
cover the work load elaborately. The issue of analysis, the work load and time involved in a
hospital category and distributing the work load time intervals. For maximum knowledge
impact it is a great concern to the professorate in the field. This is where comprehensive
medical duties are always designed to suit the curriculum. Medical duties schedule does not
only involve the all capture of time duties to medical personnel, it also involves the careful
allocation of other resources like labour force and space available.
5.2 CONCLUSION
This study is carried out with a view of producing a computerized medical duty scheduling
versus manual medical duties scheduling. The new system computerized system will also to
produce a comprehensive and authentic medical duties schedule.
This study also proves the capabilities of the computer in the area of processing concerning
the Hospital sector. By implementing computer, one would be able to obtain information
needed at a particular point in time. Finally, the study was also carried out to the rode of
medical duties schedule medical duties preparation in valves a lot of work in area of
processing (i.e. allocation of available resources) to avoid clashes. The major clashes that
always occur are the doctors and nurses’ clashes. The doctor clashes take place when two
doctors are assigned to work at the same period of time, likewise nurse’s clash.
To handle this aspect successfully and to produce a reliable result a more sophisticated
machine-like computer has to introituses. The computer with its sophisticated machine-like
computer has to introituses. The computer with it sophisticated features will handle the time
table preparation (processing) in an automatic way. It automatically processes the schedule
according to pre-defined program instructions. This will lessen the work involved in the
preparation of medical duties scheduling and aid in producing adequate and comprehensive
medical duties scheduling.
5.3 RECOMMENDATION
This automated medical duty scheduling system can work in every hospitals and medical
centres. So, I recommend the application to every medical sector for automation.