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Part 7

Mary Swansone has entered into a one-year contract with Pinnacle Sports Club. The contract stipulates a $25 enrollment fee and $32 monthly dues to be paid by credit card. If Swansone needs to cancel her membership before the contract expires, she must submit a written letter to the club. Harry Matthews and Linhan Xu exchange text messages to determine if an invoice list and sales records were sent in an email. Xu realizes the attachment was forgotten and sends it. Jovanie Blum, a consultant with Messick Financial Management Company, emails Andrew Svoboda about providing financial advice to employees that Svoboda's company is sending to Berlin as it expands operations into Germany

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0% found this document useful (0 votes)
431 views

Part 7

Mary Swansone has entered into a one-year contract with Pinnacle Sports Club. The contract stipulates a $25 enrollment fee and $32 monthly dues to be paid by credit card. If Swansone needs to cancel her membership before the contract expires, she must submit a written letter to the club. Harry Matthews and Linhan Xu exchange text messages to determine if an invoice list and sales records were sent in an email. Xu realizes the attachment was forgotten and sends it. Jovanie Blum, a consultant with Messick Financial Management Company, emails Andrew Svoboda about providing financial advice to employees that Svoboda's company is sending to Berlin as it expands operations into Germany

Uploaded by

duc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Part 7

Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-
mails, and instant messages. Each text or set of texts is followed by several questions. Select the best
answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.
 
Questions 34-35 refer to the following contract.
Pinnacle Sports Club Membership Agreement
Member Name: Mary Swansone
Membership Type: 12 months
Begin Date: September 5
Enrollment Fee: $25
Monthly Dues: $32 per month
Payment Method: Credit card
Thank you for joining Pinnacle Sports Club. As a club member, you have unlimited access to all gym
equipment, fitness classes, and the swimming pool. Please present your membership card to the front-
desk attendant upon entry. If for any reason you need to discontinue your membership before the 12-
month contract period has expired, you must write a letter and send it by mail to the Pinnacle Sports
Club, 171 Aqua Street, Germantown, California 95913. A penalty will apply.
Signed: Mary Swansone
34.  What is suggested about Ms. Swansone?

A.  She recently moved to California.


B.  She has not paid her enrollment fee.
C.  She is an instructor in a fitness class.
D.  She has entered into a one-year contract
  
  
35.  Why would Ms. Swansone be required to submit a letter?

A.  To cancel her membership


B.  To gain access to special equipment
C.  To pay with a different credit card
D.  To receive a replacement membership card
 
Questions 36-37 refer to the following text-message chain.
Harry Matthews (11:19 A.M.) Hi Linhan. Did you already e-mail me the list of this week’s invoices?
Linhan Xu (11:24 A.M.) Yes. I sent it over earlier today with the sales-calls records.
Harry Matthews (11:25 A.M.) Really? I hope I didn’t delete it. Did you accidently send the e-mail to
Harvey Mattson?
Linhan Xu (11:28 A.M.) Oh, wait - it looks like I forgot to attach it! I’ll send it over now.
Harry Matthews (11:30 A.M.) I just got it. Thanks!
 
36. What is the purpose of the text-message chain?

A. To determine whether information has been sent


B. To understand why a decision has changed
C. To provide instructions on deleting a file
D. To decide who will deliver a presentation

37. At 11:25 A.M., what does Mr. Matthews imply when he writes, “Really?”

A. He needs the documents right away.


B. He deleted the sales-calls records.
C. He cannot find the attachment.
D. He sent the attachment to Mr. Mattson in error.
 
Questions 38-39 refer to the following email.
From: [email protected]
To: asvoboda@ nyzcomputing.com
Date: 5 May
Subject: Financial consulting
 
Dear Mr. Svoboda:
My name is Jovanie Blum, and I am a consultant with Messick Financial Management Company. My
company specializes in international funds, and we have experts on tax law in France and Germany. As
your computer firm expands its operations into Germany, our experts can provide valuable advice to your
employees who will be sent to Berlin.
To find out more about what we can do for your employees, please contact me at your earliest
convenience at 1-267-555-0184.
 
Sincerely,
Jovanie Blum
 
38. Why does Ms. Blum most likely want to meet with Mr. Svoboda?

A. To apply for a job in Berlin


B. To sell her company’s services
C. To discuss business opportunities in Asia
D. To review changes in a city’s tax code
39. How could Messick Financial Management help Mr. Svoboda’s company?

A. By providing information about the German computer industry


B. By recruiting employees to work in Europe
C. By recommending international travel services
D. By giving financial advice to his company’s staff
 
Questions 40-42 refer to the following customer review.
https://www.therightvenue.com.au/customer_reviews          -                                                                      
Customer Reviews
««««
12 April
Elena Patterson
My company recently held a banquet at the Calla Courtyard, and it was the perfect venue for our event.
Initially, I was hesitant to book the space because it had only recently opened to the public and there
were no customer reviews yet. — [1] — . I decided to give it a try anyway.
Although it was a little expensive, the setting was absolutely stunning. — [2] — . The Calla Courtyard has
a magnificent view of the bay. The staff had arranged the seats in the hall so that the guests could view
the sunset through the large glass windows.
One thing to note is that while the facility does have a kitchen available for use, it is quite small and not
well-stocked. — [3] — .
All in all, I was pleased with my decision and would definitely consider this place again for future events.
— [4] — .
40. What is indicated about the Calla Courtyard?

A. It is a relatively new rental space.


B. It was recently renovated.
C. It is a popular venue for business events.
D. It features an outdoor seating area.

41. What was Ms. Patterson particularly impressed by?

A. The friendliness of the staff


B. The low cost of the rental
C. The seating capacity of the hall
D. The beauty of the surroundings

42. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“For this reason, it might be wise to hire a full-service catering company.”

A. [1]
B. [2]
C. [3]
D. [4]
 
Questions 43-45 refer to the following postcard.
Hartridge University School of Business
Dear Ms. Wu:
 
As the Hartridge University School of Business prepares the 100 th-anniversary edition of the Alumni
Directory, we are reviewing the information we have on file for all graduates of our programs. We need
your assistance in checking the accuracy of the records we have for you. We want to be certain that your
biography, career summary, and contact information are up-to-date.
Please call us at 207-555-0125 between 9 A.M. and 9 P.M. Monday through Friday. At the voice prompt,
enter this unique number: 293883. A representative will then go over your file with you and record any
corrections or updates that you give.
Note that we need to hear from you by March 31. Thank you for your time and attention.
 
Jutta Verhoeven
Director of Alumni Relations
 
43. Why is Ms. Verhoeven contacting Ms. Wu?

A. To issue an invitation to an anniversary party


B. To request verification of some information
C. To provide advice on a career opportunity
D. To offer a discount on a publication

44. What does the postcard indicate about Ms. Wu?

A. She teaches at Hartridge University.


B. She is writing a biography of a business leader.
C. She plans to make a donation to the alumni association.
D. She is a graduate of Hartridge’s business school.

45. According to the postcard, what must Ms. Wu provide at the start of the call?

A. A new phone number


B. An old account password
C. A personal identification number
D. A payment confirmation code
 
Questions 46-49 refer to the following online chat discussion.
Mario Lizzardi (11:09 A.M.) Team, sorry to bring this up early on a Monday, but the due date to submit
our end-of-year report is coming up. We should aim to have each of our sections done by Wednesday so
we can put everything together before the Friday deadline. I am almost done with the information for the
technology section.
Karthik Durav (11:14A.M.) I have already written up descriptions of the program’s major
accomplishments. I just need to add the number of participants and organizers involved in each. It won’t
take very long.
Paola Rossi (11:15 A.M.) I have finished the Future Goals section. I still need to finish the Predicted
Budget Needs section, but I’d like to consult with some of you first.
Mario Lizzardi (11:15 A.M.) I can’t help you with that. I don’t have access to that information—only you
and Human Resources have access to the participant lists.
Karthik Durav (11:17 A.M.) Don’t worry, Mario. Paola, I could help to outline budget needs with you
tomorrow. Anything else?
Paola Rossi (11:18 A.M.) That’s it. Depending on how much we finish, we could develop a timeline for
finalizing the report this week.
 
46. For what aspect of the project is Mr. Lizzardi most likely responsible?

A. Production
B. Budget
C. Technology
D. Personnel

47. Why does Mr. Lizzardi decline to help out?

A. He does not have time to work with Ms. Rossi.


B. He has to attend a technology meeting.
C. He cannot access the budget.
D. He does not have information on participants

48. When does Mr. Durav suggest meeting?

A. On Monday
B. On Tuesday
C. On Wednesday
D. On Thursday

49. At 11:18 A.M., what does Ms. Rossi most likely mean when she writes, “That’s it”?

A. She does not need any other help.


B. She found the file she needs.
C. She selected a new team logo.
D. She has finished the end-of-year report.
 
Questions 50-53 refer to the following article.
50. Why was the e-mail sent?

A. To remind employees about a policy


B. To request participation in a survey
C. To discuss upcoming meetings
D. To encourage employees to attend an event
 
51. What is mentioned as a benefit of telecommuting?

A. It helps employees work without interruptions.


B. It frees up space in the building for new workers.
C. It is good for the environment.
D. It saves the company money.
 
52. What is the company planning to do in the new year?

A. Hire a new human resources manager


B. Reorganize the management team
C. Change the layout of its building
D. Introduce a new Web site
 
53. In which of the positions marked [1], [2], [3], and [4] does the following sentence best belong?
“It should be noted that no decisions about telecommuting have been made."

A. [1]
B. [2]
C. [3]
D. [4]
 
Questions 54-56 refer to the following notice.
Dear Customers,
After 45 years in business, Ghearey Garden Goods locked its doors for the final time on Saturday, January
10. As many of you know, I purchased a farmhouse in the country several years ago, and I had been
driving three hours a day to get to the store and back. While I am saddened to walk away from this
business, it is just no longer sustainable for me to spend so much time in transit.
My grandfather, Timothy Ghearey, who built the business nearly 60 years ago before handing it off to me,
always said that his favorite part about running a retail store was serving the needs of his community. I
echo this sentiment. Words cannot express how much joy I have received from interacting with all of you,
and I want you to know how much I value your dedicated support over all these years.
Thank you for understanding what a truly difficult decision this was. But while the physical Ghearey
Garden Goods location is closing, ghearygardengoods.com will remain a resource for home gardeners
through our Web site. I will keep adding educational blog posts and articles as I have time.
Thank you for your support!
Jerry Sanderson
Jerry Sanderson
Ghearey Garden Goods
 
54. Why did Ghearey Garden Goods close?

A. The building is being renovated.


B. The rent costs became too expensive.
C. The commute was too long for the owner.
D. An open management position could not be filled.

55. What does Mr. Sanderson indicate in the notice?

A. New competitors have entered the marketplace.


B. The business was founded by a family member.
C. The store’s staff members are reliable.
D. The demand for gardening supplies has increased.

56. What will people continue to find on the Web site?

A. Photographs of a farmhouse
B. Discount coupons
C. Instructions for gardeners
D. A list of recommended stores
 
Questions 57-58 refer to the following article.
CHICAGO (January 8)—Local retailer Derbyshire Company, which sells clothes, household
goods, and other items through its twelve Illinois stores, announced today that it will be
buying the popular bookseller Lillard, Inc. The two companies will remain independent of
each other until April 30, when all Lillard’s merchandise—books, music, and other media—
will be transferred to the Derbyshire Company stores.
 
Derbyshire Company CEO, Cynthia Schulman, stated that her company “could not be more
pleased to bring customers the expanded selection of merchandise gained from this
merger with Lillard, Inc.”
 
Meanwhile, Lillard’s president Steven Paulson announced that “from our point of view, this
was a perfect opportunity for collaboration.” Paulson will stay on after the acquisition with a
job title yet to be announced. The companies said they began talks eleven months ago but
waited until the new year to announce the news.
 
57. What is the purpose of the article?

A. To announce the selection of a new CEO at Derbyshire Company


B. To describe events at a store’s anniversary
C. To notify the public of a business acquisition
D. To attract applicants for job openings

58. What is indicated about Mr. Paulson?

A. He is taking on a role at Derbyshire Company.


B. He is retiring from Lillard, Inc.
C. He is starting a new company.
D. He is moving to Chicago.
 
Questions 59-63 refer to the following article and label.
New Look for Rhee Poultry
LEEDS (17 February)—Rhee Poultry, suppliers of fresh and frozen poultry, announced on
Monday a change to its packaging practices. Starting on 31 October, every package of
chicken, duck, goose, and turkey sold at retail will be labeled with the city and country
where the meat was sourced.
            According to company spokesperson Insook Kim, Rhee will make modifications to
its production, packing, and shipping facilities that will cost an estimated £400,000 over a
transition period of eight months.
            “The high price tag is more than worth it to maintain the trust our customers have
always had in Rhee Poultry products,” added Ms. Kim.
            Rhee’s announcement was made following criticism regarding transparency in
sourcing practices leveled at other meat- packaging conglomerates that sell in the United
Kingdom, such as Supragood and Char Bo Lynn, Inc.
            “We felt it was in the best interests of our customers to be proactive in this matter,”
said Ms. Kim.
----------------------------------------------------------------------------------------------------
-------------------------------
RHEE POULTRY
Boneless Duck Breasts
1.5 kg
Raised in Rzeszow, Poland
Packed in Krakow, Poland
Only and always the best in poultry!
Notice something different about our packaging? Go to our Web site, www.rhee.co.uk, to
read about our recent changes.
 
59. According to the article, why did Rhee Poultry make a change?

A. To lower production costs


B. To attract more customers
C. To promote a new product line
D. To retain consumer confidence

60. What is suggested about Supragood?

A. It does not export poultry.


B. Its customers are not pleased.
C. Its headquarters is located in Leeds.
D. It offers discounts to new customers.

61. In the article, the word “matter” in paragraph 5, line 1, is closest in meaning to
A. situation
B. printing
C. importance
D. substance

62. Based on the label, what can be concluded about the package?

A. It may contain some bones.


B. It was exported to Poland.
C. It was packaged in an updated facility.
D. It is labeled with an incorrect weight.

63. According to the label, what can customers find on the Web site?

A. Some discount coupons


B. Directions to Rhee headquarters
C. Names of the shipping managers
D. Information about new packaging
 
Questions 64-68 refer to the following Web pages.
https://www.akikohirota.co.jp/english
Biography Books Blog Events
Born and raised in Chiba Prefecture, Akiko Hirota started writing short stories in English in
high school. She continued writing short fiction while completing her degree in English
literature at the Chiba Institute of Linguistics.
Two years ago Ms. Hirota won the “Best Short Story” prize at the 5 th  Annual New York
Writers Gala for her short story entitled, Dreaming of Maringá. She has participated in over
30 writers’ workshops, a number of which she has led, and has been a regular guest
speaker at the Writers United Forum. A collection of her short stories written thus far,
including Dreaming of Maringá, has been published by Jenson Publishing.
Lives Ensnared, Ms. Hirota’s first full-length novel, is inspired by her upbringing as the
daughter of two marine biologists. It tells the story of a group of amateur divers whose
lives were turned upside down following their discovery of a hitherto unknown species of
shark. Scheduled for release by mid-September, the novel is sure to appeal to a wide
audience.
----------------------------------------------------------------------------------------------------
------------------
https://www.zantreebooks.com
“From the depths of the ocean comes a novel of mystery and suspense!”
—Diayu Ling, Sun National Times
Altered Existence is the first novel by Japanese author Akiko Hirota. When Hiroko Jitsukawa
and her friends learned that they had discovered a new shark species, they were quite
excited, fully expecting fame and fortune. What they got instead was a sea of trouble that
would completely upend their lives.
Release date: September 15
$25.95. 287 pages, hardcover
Pre-order this title or purchase any other of Zantree Books offerings
at www.zantreebooks.com
 
64. What is indicated about Ms. Hirota?

A. She began writing fiction as a teenager.


B. She used to teach English literature at university.
C. Her interest in literature was inspired by her parents’ work.
D. Her workshops frequently attract over 30 writers.

65. What is suggested about Ms. Hirota’s collection of short stories?

A. It contains stories about ocean life.


B. It will be published next year.
C. It was released in Japanese and English.
D. It includes an award-winning story.

66. In the first Web page, the word “regular” in paragraph 2, line 3, is closest in
meaning to

A. symmetrical
B. frequent
C. acceptable
D. invited
67. What is indicated about Zantree Books?

A. It has an office in New York.


B. It hosts annual writers’ events.
C. It sells books on its Web site.
D. It has several divisions.

68. What change was made to Ms. Hirota’s published novel?

A. Undersea adventures were added to the story.


B. A main character’s name was changed
C. It was published later than planned.
D. It was given a different title.
 
Questions 69-73 refer to the following article, job application, and information.

69. What is Ms. Slawinski encouraged to do?

A. Complete a survey
B. Go to an event
C. Organize some activities
D. Meet with Mr. Stoch
 
70. How did some attendees get a free health checkup?

A. By arriving when the clinic opened


B. By attending Dr. Daumas' talk
C. By responding to an e-mail from Mr. Stoch
D. By winning a competition
 
71. What does Dr. Daumas most likely specialize in?

A. Skin
B. Ears
C. Eyes
D. Teeth
 
72. What is indicated about the presentation on food?

A. It was filmed.
B. It was postponed.
C. It attracted a lot of attention.
D. It was given by a retired clinic employee.
 
73. Who most likely distributed certificates?

A. Mr. Stoch
B. Ms. Hayashi
C. Ms. Spillane
D. Mr. Verhoeven

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